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Amazon

<div>
 
 Description
 
 
 
 The Learning Associate is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Learning Associates evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
 
 
 Key job responsibilities
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Act as a supervisor for Instructors and Peer Trainers with new hires
 </li>
 <li>
 Deliver Instructor training, observation and coaching
 </li>
 <li>
 Ensure training records are kept up to date through the console
 </li>
 <li>
 Ensure training materials are kept and delivered against the standard and provide a positive learning experience
 </li>
 <li>
 Use and analyze data on a daily basis to improve New Hire (NH) learning experience
 </li>
 <li>
 Feedback to Instructors and Peer Trainers on their delivery NH groups performance
 </li>
 <li>
 All tests/ audits are completed and responses are tracked
 </li>
 <li>
 Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
 </li>
 <li>
 Work with operations on a skill matrix to highlight gaps for critical role training
 </li>
 <li>
 Support operations with the delivery of critical role training
 </li>
 <li>
 Improve processes from gathering feedback and analyzing data
 </li>
 <li>
 Support the recruitment of Instructors and Peer Trainers
 </li>
 <li>
 Attend meetings when required and provide information required
 </li>
 <li>
 Work in partnership with the agency managers to improve new hire performance
 </li>
 <li>
 Support projects with feedback and improvements
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 High school or equivalent
 
 
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
 
 
 Work 45 hours/week, and overtime as required
 
 
 
 Preferred Qualifications
 
 
 
 1+ years of Microsoft Office products and applications experience
 
 
 English level B2 &ndash; Upper-Intermediate, Comfortable in professional setting, Customer-facing roles, written &amp; spoken communication
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3010628
</div>

Learning Associate

<div>
 
 Description
 
 
 
 The Learning Associate is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Learning Associates evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
 
 
 Key job responsibilities
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Act as a supervisor for Instructors and Peer Trainers with new hires
 </li>
 <li>
 Deliver Instructor training, observation and coaching
 </li>
 <li>
 Ensure training records are kept up to date through the console
 </li>
 <li>
 Ensure training materials are kept and delivered against the standard and provide a positive learning experience
 </li>
 <li>
 Use and analyze data on a daily basis to improve New Hire (NH) learning experience
 </li>
 <li>
 Feedback to Instructors and Peer Trainers on their delivery NH groups performance
 </li>
 <li>
 All tests/ audits are completed and responses are tracked
 </li>
 <li>
 Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
 </li>
 <li>
 Work with operations on a skill matrix to highlight gaps for critical role training
 </li>
 <li>
 Support operations with the delivery of critical role training
 </li>
 <li>
 Improve processes from gathering feedback and analyzing data
 </li>
 <li>
 Support the recruitment of Instructors and Peer Trainers
 </li>
 <li>
 Attend meetings when required and provide information required
 </li>
 <li>
 Work in partnership with the agency managers to improve new hire performance
 </li>
 <li>
 Support projects with feedback and improvements
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 High school or equivalent
 
 
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
 
 
 Work 45 hours/week, and overtime as required
 
 
 
 Preferred Qualifications
 
 
 
 1+ years of Microsoft Office products and applications experience
 
 
 English level B2 &ndash; Upper-Intermediate, Comfortable in professional setting, Customer-facing roles, written &amp; spoken communication
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3060641
</div>

<div>
 
 Description
 
 
 
 
 Customer Service Associate
 
 
 
 Our mission at Amazon is to be Earth&rsquo;s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that&rsquo;s why you&rsquo;ll find we approach things differently here. You won&rsquo;t be asked to read from a script or learn dialogue by heart. Instead, we&rsquo;ll provide you with the training you need to problem solve for our customers. You&rsquo;ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
 
 
 
 What will you do as a Customer Service Associate?
 
 
 
 As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You&rsquo;ll be the first point of contact for our Arabic and/or English speaking customers by answering their requests through phone, chat and/or email &ndash; this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
 
 
 
 What are your hours?
 
 
 
 This role requires working variable hours to match when customers need us most. You will work 9-hour shift including day, late and overnight shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within our operating hours from Monday to Sunday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.
 
 
 
 Basic Qualifications
 
 
 
 
 What qualifications do we need from you?
 
 
 
 <ul>
 <li>
 Minimum age: 18 years old
 </li>
 <li>
 Have the right to work in Egypt
 </li>
 <li>
 Minimum qualification of a high school degree - Passed
 </li>
 <li>
 Strong communication skills in [English &amp; Arabic] (both written and oral fluency)
 </li>
 <li>
 Experience working with a computer
 </li>
 <li>
 The availability to work varying shifts from Monday to Sunday within our operating hours
 </li>
 <li>
 Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)
 
 
 </li>
 </ul>
 
 What strengths will you bring?
 
 
 
 <ul>
 <li>
 Hard-working, articulate, and detail-oriented
 </li>
 <li>
 Friendly and customer-focused in every situation
 </li>
 <li>
 Ability to learn quickly and embrace change
 </li>
 <li>
 Comfortable multi-tasking in a high-energy environment.
 
 
 </li>
 </ul>
 
 What benefits will you receive?
 
 
 
 
 Benefits
 
 
 
 One of the great things about joining Amazon&rsquo;s Customer Service team is that you don&rsquo;t need past experience in customer service. You&rsquo;ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
 
 
 <ul>
 <li>
 Social Insurance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Transportation: we will continue to provide 1-way night transportation from 7:00 pm to 7:00 am with gathering points for males and door to door transportation for females. Additionally, we will provide shuttle buses throughout the day starting 7:00 am to the below drop off points every 30 min:
 </li>
 <ul>
 <li>
 Gas station beside bloom bank
 </li>
 <li>
 Downtown Street
 
 </li>
 </ul>
 </ul>
 
 If this role sounds like it&rsquo;s for you, then click on the link below to start the application process
 
 !
 
 
 You&rsquo;ll need to allow 1.5 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible.
 
 
 If successful, we will contact you about next steps!
 
 
 Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
 
 
 Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: ASF250118232
</div>

Customer Service Associate

eClerx

<div>
 
 
 Job Summary
 
 
 
 The Senior Transportation Associate is responsible for coordinating, monitoring, and optimizing daily transportation and logistics activities to ensure the efficient, cost-effective, and timely movement of goods. This role involves overseeing transportation operations, managing relationships with carriers, resolving escalations, and supporting process improvements while ensuring compliance with company policies, safety standards, and regulatory requirements.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Responsible for routing/ optimizing of trips, OTA and OTD
 </li>
 <li>
 Responsible for the on time closure of complaints/escalations.
 </li>
 <li>
 Interacting with employees and team leads for any kind of communication / feedback regarding Transport.
 </li>
 <li>
 Overlook for compliance management of all types of documents of vendor, drivers and vehicle
 </li>
 <li>
 Putting efforts in order to continuously improve upon the efficiency in terms of cost control &amp; reduction
 </li>
 <li>
 Regular meeting with Operations for enhanced CSAT
 </li>
 <li>
 Actively participating in Transport Software Fleet star and Mobile app feature enhancement
 </li>
 <li>
 Contribution in Budget forecasting
 </li>
 <li>
 Managing Internal &amp; external Audits
 </li>
 </ul>
 
 
 
 
 
 Skills / Experience Required
 
 
 <ul>
 <li>
 Excellent communication and organizational skills
 </li>
 <li>
 Flexibility to work in 24x7 shifts
 </li>
 <li>
 Experience in Rostering, compliance management
 </li>
 <li>
 Should have worked on transport application environment
 </li>
 <li>
 Experience in Vendor Management, invoice processing, reports
 </li>
 <li>
 Good computer skills with command over MS office
 </li>
 <li>
 Effective written communication with an ability to prepare metrics
 </li>
 <li>
 Public speaking skills
 </li>
 <li>
 Analytical and problem solving skills
 </li>
 <li>
 Ability to perform under pressure environment
 </li>
 <li>
 Multitasking abilities
 </li>
 <li>
 Effective Task management
 </li>
 </ul>
</div>

Senior Transportation Associate

Nawy

<div>
 
 Requirements
 
 
 Here&rsquo;s what makes a successful applicant for the Nawy Sales Associate Certification:
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 0-2 years of general work experience &amp; 0-6 months in real estate.
 </li>
 <li>
 Fresh grads? We highly encourage you to apply!
 </li>
 </ul>
 
 
 
 
 
 Personal Traits
 
 
 <ul>
 <li>
 Ambitious, energetic, and eager to learn.
 </li>
 <li>
 Self-driven with a go-getter mindset.
 </li>
 <li>
 Passionate about real estate and sales success.
 </li>
 </ul>
 
 
 
 
 
 Key Behavioral Competencies:
 
 
 <ul>
 <li>
 Digital Literacy: Tech-savvy and comfortable using digital tools.
 </li>
 <li>
 Effective Communication: Clear, persuasive, and engaging.
 </li>
 <li>
 Learning Agility: Quick to adapt, absorb, and apply knowledge.
 </li>
 <li>
 Adaptability: Thrives in dynamic and fast-paced environments.
 </li>
 <li>
 Results-Driven: Focused on achieving and exceeding goals.
 </li>
 </ul>
 
 
 
 
 
 If this sounds like YOU, take the first step toward an exciting real estate career&mdash;apply now!
 
 
</div>

Associate Property Consultant

MAGRABi Retail Group

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 CRM Associate Manager play a key role in building customer relationship &amp; brand loyalty across our e-commerce and physical stores. This role will be responsible for developing, implementing, and optimizing a group-wide CRM strategy, working closely with teams like marketing, e-commerce, merchandising, operations teams..etc.
 
 
 This data-driven role will leverage the expertise in CRM platforms &amp; omni-channel marketing to craft compelling customer lifecycle communications. This will directly impact MAGRABi bottom line by improving key metrics like customer lifetime value (CLTV) and retention rate.
 
 
 
 
 
 
 Qualifications And Education
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing or any relevant field.
 </li>
 <li>
 Proficiency in CRM platforms (Emarsys or any similar CRM platform).
 </li>
 <li>
 Basic understanding of HTML.
 </li>
 <li>
 Proficiency in Microsoft Office Suite, including Excel and PowerPoint
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 7 to 10 years of experience in relevant field. Experience in CRM, Campaign Management. (E-Commerce, Retail or Service based industry &ldquo;Airlines, banks...etc.).
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop, implement &amp; optimize CRM data driven marketing campaigns strategy (Acquisition, retention and reactivation) through different channels (SMS, Whatsapp, Emails, Web Notifications) to target different customers segments.
 </li>
 <li>
 Prepare, update &amp; optimize the campaigns calendar in alignment with Creative, merchandising &amp; operations teams.
 </li>
 <li>
 Setup and manage marketing automated customer journeys across all product categories.
 </li>
 <li>
 Identify new CRM omnichannel opportunities to boost CRM KPIs like retention rate, frequency, repeat and lapsed customers reactivation.
 </li>
 <li>
 Track and optimize all campaigns &amp; marketing automation activities to maximize ROI.
 </li>
 <li>
 Manage and oversee the internal, external resources and assets needed for the execution of campaigns &amp; automation activities (i.e. data, content, logistics etc )
 </li>
 <li>
 Ensure cross-functional cooperation and alignment with all stakeholders involved in the execution of CRM activities (Ex: Creative, E-commerce, Performance, Merchandising, B2B, Operations &amp; Customer Service) Prepare, own, and manage the CRM budget.
 </li>
 <li>
 Prepare weekly CRM country dashboard and recurrent reports.
 </li>
 <li>
 Implement and monitor customer data gathering activities and initiatives in stores &amp; E-commerce to ensure data hygiene.
 </li>
 <li>
 Manage regular CRM workshops &amp; trainings with stores team to bridge the gap between stores &amp; office.
 </li>
 <li>
 Lead and mentor team members, ensuring their growth and meeting their objectives effectively.
 </li>
 </ul>
</div>

Associate CRM Manager

<div>
 
 
 JOB PURPOSE
 
 
 
 Deliver the ultimate customer service experience as per MAGRABi standards to create a positive relationship and retain the customers, through identifying the customer needs and advising the customer on the best products and services that meet and satisfy those needs.
 
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 <ul>
 <li>
 Bachelor degree or equivalent
 </li>
 <li>
 1-2 years of experience in retail, Optical expertise is a plus
 </li>
 </ul>
 <li>
 </li>
 
 
 JOB RESPONSIBILITIES
 
 
 <ul>
 <li>
 Maintain MAGRABi standards by following the pre-set policies and procedures, such as but not limited to: dress code policies, floor attitude, sales policies and code of conduct to maintain the company image.
 </li>
 <li>
 Identify the customer requirements through applying MAGRABi selling procedures, offering different products and services, and discussing different promotions to meet customer needs.
 </li>
 <li>
 Ensure the customer receives promises through close follow up on customers&rsquo; requirements and requests with other stakeholders until the service is properly delivered.
 </li>
 <li>
 Shares the responsibility of stock accuracy and products safety, while reporting on issues and variances to contribute to more efficient stock control and maintenance.
 </li>
 <li>
 Handle the invoicing process over the system to adhere to MAGRABi selling standards and to contribute to more efficient sales tracking and recording.
 </li>
 <li>
 Cooperate with team members to achieve overall store goals and enhance the customer experience to build long term customer relations.
 </li>
 <li>
 Ensure meeting the set business plan targets on monthly basis through monitoring his sales performance versus the target revenues and identifying areas of unsatisfactory performance to rectify.
 </li>
 </ul>
 
 
 COMPETENCIES
 
 
 <ul>
 <li>
 Customer service orientation
 </li>
 <li>
 Initiative &amp; Achievement Orientation
 </li>
 <li>
 Collaborating with Others
 </li>
 <li>
 Organizational Commitment
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Analytical Thinking
 </li>
 </ul>
 
 
</div>

Sales Associate

Explore 118+ Associate in Cairo this September. Find roles across top companies and apply now to boost your career.

118 associate jobs IN Cairo

Learning Associate

Learning Associate

Customer Service Associate

Senior Transportation Associate

Associate Property Consultant

Associate CRM Manager

Sales Associate