associate manager quality and hygiene private label

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 Associate Manager - Quality and Hygiene private label | MAF Retail | Head Office Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Associate Manager - Quality and Hygiene is responsible for supporting activities to ensure the highest quality of hygiene and food safety in all areas of operations within the store.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Support the analysis of quality and food safety standards and implement continuous improvements.
 </li>
 <li>
 Implement and monitor HACCP, ISO 22000 and local regulatory standards (e.g., NFSA, EOS).
 </li>
 <li>
 Maintain all documents related to hygiene procedures to ensure quality.
 </li>
 <li>
 Lead internal/external audits and corrective actions
 </li>
 <li>
 Monitor the storage of fresh food according to the set standards and procedures.
 </li>
 <li>
 Monitor and report on the segregation, storage and timely removal of all waste.
 </li>
 <li>
 Implement training for all food and waste handling staff.
 </li>
 <li>
 Implement the hygiene and food safety awareness/climate in the stores to ensure highest quality
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Veterinary, Food Science, Microbiology, or related field.
 </li>
 <li>
 5+ years in related food quality control, 3+ years within the retail working with food is preferable.
 </li>
 <li>
 Bachelor&rsquo;s in Veterinary, Food Science, Microbiology, or related field.
 </li>
 <li>
 Lab testing, cold chain logistics.
 </li>
 <li>
 Analytical, leadership, crisis management.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Associate Manager - Quality and Hygiene- Private Label

<div>
 
 JOB TITLE
 
 
 
 Associate Manager &ndash; Onsite | MAF Retail | Retail Corporate Egypt
 
 
 
 Role Summary
 
 
 
 The Associate Onsite Manager supports and improves app and web experiences by executing campaigns, managing daily content updates, and ensuring onsite elements are accurate, engaging, and optimized for conversions. The role involves cross-team collaboration and helping shape the customer experience on the platform.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Support planning, setup, and daily execution of website and app content and campaigns.
 </li>
 <li>
 Execute and QA banners, category updates, campaign pages, and promotions using CMS tools.
 </li>
 <li>
 Manage promotional elements such as deep links, tagging, vouchers, and campaign calendars.
 </li>
 <li>
 Monitor content accuracy, product visibility, layouts, and overall digital shelf quality.
 </li>
 <li>
 Track performance and analytics, benchmark competitors, and suggest merchandising improvements.
 </li>
 <li>
 Collaborate closely with onsite, commercial, creative, CRM, and digital teams to ensure smooth go-lives.
 </li>
 <li>
 Pursue professional development, follow company policies, and support training and feedback when needed.
 </li>
 <li>
 Apply and follow MAF Retail&rsquo;s Human Capital corporate policies and relevant procedures and instructions.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, marketing, or a related field.
 </li>
 <li>
 2&ndash;3 years+ in e-commerce, merchandising, or digital content roles.
 </li>
 <li>
 Detail-oriented and organized.
 </li>
 <li>
 Strong written English and Arabic skills.
 </li>
 <li>
 CMS Familiarity (e.g., Salesforce Commerce Cloud, Magento).
 </li>
 <li>
 Google Analytics or similar reporting tools.
 </li>
 </ul>
</div>

Associate Manager - Onsite

Diversey

<div>
 
 Key Responsibilities:
 
 
 &bull; Manage and develop relationships with existing and potential clients to achieve sales targets.
 
 
 &bull; Conduct regular site visits to evaluate cleaning performance and ensure service quality meets client expectations.
 
 
 &bull; Prepare detailed follow-up and quality reports highlighting site conditions, observations, and areas for improvement.
 
 
 &bull; Collaborate closely with the operations and quality teams to address client needs and implement corrective actions.
 
 
 &bull; Identify new business opportunities and promote Diversey&rsquo;s range of cleaning and hygiene solutions.
 
 
 &bull; Ensure compliance with health, safety, and hygiene standards during all client interactions.
 
 
 &bull; Provide periodic performance updates and sales reports to management.
 
 
 
 
 
 ⸻
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 &bull; Bachelor&rsquo;s degree
 
 <ul>
 <li>
 &bull; Fresh graduated or maximum of 1&ndash;2 years of experience in sales, preferably in the cleaning, hygiene, or facility management
 </li>
 </ul>
</div>

Account Manager

Future FM

<div>
 <ul>
 <li>
 Beijing Energy Congress | 13 - 15 January 2027 , China
 </li>
 <li>
 PLASTEX | 09 - 12 January 2026 , Egypt
 </li>
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 Big 5 Construct Saudi | 18 - 21 January 2026 , Saudi Arabia
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 Windows Doors &amp; Facades Saudi Arabia | 18 - 21 January 2026 , Saudi Arabia
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 Marble &amp; Stone Saudi Arabia | 18 - 21 January 2026 , Saudi Arabia
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 Urban Design &amp; Landscape Saudi Arabia | 18 &ndash; 21 January 2026 , Saudi Arabia
 </li>
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 IFAT Saudi Arabia | 26 &ndash; 28 January 2026 , Saudi Arabia
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 <li>
 India Energy Week | 27 - 30 January 2026 , India
 </li>
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 HI Design MEA | 11 - 14 February 2026 , Oman
 </li>
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 Bharat Electricity Summit | 19 - 22 March 2026 , India
 </li>
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 EGYPT ENERGY SHOW (EGYPES) | 30 March - 1 April 2026 , Egypt
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 West Africa Infrastructure Expo | 7 - 9 April 2026 , Nigeria
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 HVACR Nigeria | 7 - 9 April 2026 , Nigeria
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 MIDDLE EAST COATINGS SHOW | 14 - 16 April 2026 , United Arab Emirates
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 Manufacturing &amp; Logistics India Exhibition &amp; Summit 2026 | 15 - 17 April 2026 , India
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 Saudi Signage &amp; Labelling Expo | 20 - 22 April 2026 , Saudi Arabia
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 Saudi Paper &amp; Packaging Expo | 20 - 22 April 2026 , Saudi Arabia
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 ABU DHABI GLOBAL HEALTH WEEK | 2026 , United Arab Emirates
 </li>
 <li>
 Big 5 Construct Saudi | 10 - 13 May 2026 , Saudi Arabia
 </li>
 <li>
 HVAC R Saudi Arabia | 10 &ndash; 13 May 2026 , Saudi Arabia
 </li>
 <li>
 Saudi FM &amp; Clean | 10 - 13 May 2026 , Saudi Arabia
 </li>
 <li>
 Heavy Saudi Arabia | 10 - 13 May 2026 , Saudi Arabia
 </li>
 <li>
 Totally Concrete Saudi Arabia | 10 - 13 May 2026 , Saudi Arabia
 </li>
 <li>
 Energy Mediterranean Exhibition &amp; Congress | 12 - 14 May 2026 , Italy
 </li>
 <li>
 WORLD UTILITIES CONGRESS | 19 - 21 May 2026 , United Arab Emirates
 </li>
 <li>
 Merath &ndash; Middle East Museums &amp; Heritage Expo | 19 -21 May 2026 , Saudi Arabia
 </li>
 <li>
 Saudi Entertainment and Amusement (SEA) Expo | 19 -21 May 2026 , Saudi Arabia
 </li>
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 Saudi Light &amp; Sound (SLS) Expo | 19 -21 May 2026 , Saudi Arabia
 </li>
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 Japan Energy Summit &amp; Exhibition | 26 - 28 May 2026 , Japan
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 <li>
 INDEX | 2 - 4 June 2026 , United Arab Emirates
 </li>
 <li>
 Workspace | 2 - 4 June 2026 , United Arab Emirates
 </li>
 <li>
 The Hotel Show | 2 - 4 June 2026 , United Arab Emirates
 </li>
 <li>
 West African Mining &amp; Power Expo (WAMPEX) | 3 &ndash; 5 June 2026 , Ghana
 </li>
 <li>
 Big 5 Construct South Africa | 9 - 11 June 2026 , South Africa
 </li>
 <li>
 Transport Evolution Africa Forum &amp; Expo | 9 - 11 June 2026 , South Africa
 </li>
 <li>
 South Africa Infrastructure Expo | 9 - 11 June 2026 , South Africa
 </li>
 <li>
 Africa Food Show | 10 -12 June 2026 , South Africa
 </li>
 <li>
 Hotel &amp; Hospitality Expo Africa | 10-12 June 2026 , South Africa
 </li>
 <li>
 FSB Sports Show Riyadh | 15 - 17 June 2026 , Saudi Arabia
 </li>
 <li>
 International Hardware Fair Saudi Arabia | 15 - 17 June 2026 , Saudi Arabia
 </li>
 <li>
 HI Design Europe | 17 - 20 June 2026 , Croatia
 </li>
 <li>
 Egypt Infrastructure Expo | 23 - 25 June 2026 , Egypt
 </li>
 <li>
 Big 5 Construct Egypt | 23 - 25 June 2026 , Egypt
 </li>
 <li>
 Coatings for Africa | 24 - 26 June 2026 , South Africa
 </li>
 <li>
 NOG Energy Week Conference &amp; Exhibition | 5 - 9 July 2026 , Nigeria
 </li>
 <li>
 Asia Pacific Coatings Show | 26 - 28 August 2026 , Indonesia
 </li>
 <li>
 Saudi Warehousing &amp; Logistics Expo | 30 August - 1 September 2026 , Saudi Arabia
 </li>
 <li>
 Air Cargo Middle East Expo | 30 August - 1 September 2026 , Saudi Arabia
 </li>
 <li>
 Lighting Design &amp; Technology Expo | 6 &ndash; 8 September 2026 , Saudi Arabia
 </li>
 <li>
 INDEX Saudi Arabia | 6 &ndash; 8 September 2026 , Saudi Arabia
 </li>
 <li>
 Saudi Wood Expo | 8 - 10 September 2026 , Saudi Arabia
 </li>
 <li>
 Saudi Industrial Expo | 8 &ndash; 10 September 2026 , Saudi Arabia
 </li>
 <li>
 Hotel and Hospitality Expo Saudi Arabia | 13 - 15 September 2026 , Saudi Arabia
 </li>
 <li>
 ORGATEC WORKSPACE Saudi Arabia | 13 - 15 September 2026 , Saudi Arabia
 </li>
 <li>
 Global Infrastructure Expo | 13 - 15 September 2026 , Saudi Arabia
 </li>
 <li>
 Smart Cities Saudi Expo | 13 - 15 September 2026 , Saudi Arabia
 </li>
 <li>
 Gastech Exhibition &amp; Conference | 14 - 17 September 2026 , Thailand
 </li>
 <li>
 Climatetech | 14 - 17 September 2026 , Thailand
 </li>
 <li>
 Gastech Hydrogen | 14 - 17 September 2026 , Thailand
 </li>
 <li>
 Gastech AI::Energy | 14 - 17 September 2026 , Thailand
 </li>
 <li>
 International Pipeline Conference &amp; Expo | 22 - 24 September 2026 , Canada
 </li>
 <li>
 Big 5 Construct Nigeria | 22 - 24 September 2026 , Nigeria
 </li>
 <li>
 Egypt Mining Forum | 28 - 29 September 2026 , Egypt
 </li>
 <li>
 Big 5 Construct Kenya | 21 - 23 October 2026 , Kenya
 </li>
 <li>
 ADIPEC | 2 - 5 November 2026 , United Arab Emirates
 </li>
 <li>
 ADIPEC MARITIME &amp; LOGISTICS ZONE | 2 - 5 November 2026 , United Arab Emirates
 </li>
 <li>
 ADIPEC Digitalisation in Energy Zone | 2 - 5 November 2026 , United Arab Emirates
 </li>
 <li>
 ADIPEC Decarbonisation Accelerator | 2 - 5 November 2026 , United Arab Emirates
 </li>
 <li>
 GeoWorld | 23 &ndash; 26 November 2026 , United Arab Emirates
 </li>
 <li>
 Big 5 Global | 23 - 26 November 2026 , United Arab Emirates
 </li>
 <li>
 HVACR World | 23 - 26 November 2026 , United Arab Emirates
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 <li>
 Future FM | 23 - 26 November 2026 , United Arab Emirates
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 <li>
 Heavy | 23 - 26 November 2026 , United Arab Emirates
 </li>
 <li>
 Totally Concrete | 23 - 26 November 2026 , United Arab Emirates
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 <li>
 Marble &amp; Stone world | 23 - 26 November 2026 , United Arab Emirates
 </li>
 <li>
 Urban Design &amp; Landscape | 23 - 26 November 2026 , United Arab Emirates
 </li>
 <li>
 Beijing Energy Congress | 13 - 15 January 2027 , China
 </li>
 <li>
 PLASTEX | 09 - 12 January 2026 , Egypt
 
 
 </li>
 </ul>
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</div>

Sales Manager - Construction

Accenture Middle East

<div>
 
 We are seeking an experienced
 
 SAP BASIS
 
 Associate Manager to support a major SAP transformation program. In this role, you will be responsible for managing SAP system administration, ensuring high availability, optimizing performance, and providing technical support for SAP landscapes across both on-premise and cloud environments. You will collaborate with cross-functional teams to deliver technical solutions that align with business objectives and ensure seamless SAP operations.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 SAP System Administration
 
 :
 
 <ul>
 <li>
 Install, configure, and maintain SAP systems, including ECC, S/4HANA, BW, Fiori, and other SAP components.
 </li>
 <li>
 Manage SAP transports, system copies, and client administration.
 </li>
 </ul>
 
 
 Performance Monitoring and Troubleshooting
 
 :
 
 <ul>
 <li>
 Monitor system performance and proactively identify and resolve technical issues.
 </li>
 <li>
 Apply patches, updates, and hotfixes to ensure system stability and security.
 </li>
 </ul>
 
 
 Backup and Recovery
 
 :
 
 <ul>
 <li>
 Perform backup, recovery, and disaster recovery procedures to ensure data integrity and business continuity.
 </li>
 </ul>
 
 
 SAP Security and Authorizations
 
 :
 
 <ul>
 <li>
 Collaborate with the SAP Security team to implement and manage SAP security authorizations.
 </li>
 </ul>
 
 
 System Upgrades and Migrations
 
 :
 
 <ul>
 <li>
 Provide technical guidance and support for system upgrades, migrations, and landscape optimization.
 </li>
 <li>
 Ensure smooth integration of SAP systems with other enterprise applications.
 </li>
 </ul>
 
 
 Collaboration and Coordination
 
 :
 
 <ul>
 <li>
 Work closely with functional and development teams to support technical requirements and integration.
 </li>
 <li>
 Coordinate with onsite and offshore teams to ensure seamless project execution.
 </li>
 </ul>
 
 
 Technical Documentation
 
 :
 
 <ul>
 <li>
 Maintain comprehensive technical documentation for SAP landscapes, configurations, and procedures.
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 SAP BASIS certification is a plus.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 8+ years of experience in SAP BASIS administration, with a focus on SAP HANA database and S/4HANA landscape management.
 </li>
 <li>
 Proven experience in managing SAP systems in both on-premise and cloud environments.
 </li>
 <li>
 Hands-on experience with system monitoring tools and performance optimization.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Expertise in SAP BASIS administration, including installation, configuration, and maintenance of SAP systems (ECC, S/4HANA, BW, Fiori, etc.).
 </li>
 <li>
 Strong knowledge of SAP HANA database administration and troubleshooting.
 </li>
 <li>
 Proficiency in SAP transport management, system copies, and client administration.
 </li>
 <li>
 Experience with backup, recovery, and disaster recovery procedures.
 </li>
 <li>
 Familiarity with SAP security and authorization concepts.
 </li>
 </ul>
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Excellent problem-solving and analytical skills.
 </li>
 <li>
 Strong coordination and communication skills to work effectively with onsite and offshore teams.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment.
 </li>
 </ul>
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience with SAP system upgrades, migrations, and landscape optimization.
 </li>
 <li>
 Knowledge of cloud platforms (e.g., AWS, Azure, or Google Cloud) for SAP hosting.
 </li>
 <li>
 Familiarity with SAP Solution Manager and other system monitoring tools.
 </li>
 </ul>
 
 
 
 
 Expectations for an Associate Manager Hire:
 
 
 <ul>
 <li>
 Take ownership of SAP BASIS operations and lead technical initiatives to ensure system reliability and performance.
 </li>
 <li>
 Act as a mentor to junior team members and provide technical guidance.
 </li>
 </ul>
 
 
 Strategic Thinking
 
 :
 
 <ul>
 <li>
 Align technical solutions with business objectives and contribute to the overall success of the SAP transformation program.
 </li>
 </ul>
 
 
 Collaboration
 
 :
 
 <ul>
 <li>
 Build strong relationships with stakeholders, including functional teams, development teams, and external vendors.
 </li>
 </ul>
 
 
 Results-Oriented
 
 :
 
 <ul>
 <li>
 Deliver high-quality technical solutions within defined timelines and budgets.
 </li>
 </ul>
 
 
 Adaptability
 
 :
 
 <ul>
 <li>
 Stay updated with the latest SAP technologies and best practices to drive continuous improvement.
 </li>
 </ul>
</div>

SAP BASIS– Associate Manager

<div>
 
 Job Title
 
 
 
 Associate Manager - Marketplace Operations | Majid Al Futtaim Retail | Cairo
 
 
 
 Role Purpose
 
 
 
 The Associate Manager &ndash; Marketplace Operations is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures. The role holder is also responsible for optimizing the entirety of the order fulfillment process to ensure efficient and accurate processing of customer orders. This involves managing inventory, coordinating with suppliers and last-mile partners, and resolving any fulfillment-related issues. Conversely, Customer Experience oversight is dedicated to enhancing overall customer interaction and satisfaction. He/she will also be responsible for playing an important part in maintaining seller satisfaction, customer satisfaction, retention, and overall marketplace success.
 
 
 
 Key Responsibilties
 
 
 
 Marketplace Listing Responsibilities
 
 
 <ul>
 <li>
 Seller Assistance; Provide timely and comprehensive assistance to sellers via various communication channels (e.g., email, phone, chat) regarding account setup, product listing, order management, payment issues, and general inquiries.
 </li>
 <li>
 Issue Resolution; investigate and resolve seller concerns, complaints, and disputes effectively and efficiently, ensuring a positive resolution and satisfactory outcome for both the seller and the customer.
 </li>
 <li>
 Platform Guidance: Educate sellers on platform policies, procedures, and best practices to ensure compliance and optimize their selling experience, including guidelines for product listings, pricing strategies, and promotional campaigns.
 </li>
 <li>
 Cross-Functional Collaboration; Collaborate closely with other teams, such as Account managers, Operations, and Customer
 
 
 </li>
 </ul>
 Service, to align seller experience updates with overall business objectives.
 
 
 Participate in cross-functional projects and initiatives to support the growth and success of the marketplace platform.Compliance and Policy Adherence: Ensure compliance with all marketplace policies, guidelines, and regulatory requirements. Stay informed about changes in marketplace policies and communicate updates to relevant stakeholders. Enforce adherence to intellectual property rights, product safety standards, and
 
 
 
 Other Legal Requirements Governing Product Listings.
 
 
 
 <ul>
 <li>
 Execute the set project SOP and put forward enhancements to simplify and reduce overhead on the process
 </li>
 <li>
 Contributes to root cause analysis in escalation management
 </li>
 <li>
 Creates/updates/define and follows SOP/flow of processes
 </li>
 <li>
 Identifies process improvement opportunities (enhancements and pain points) at process/ function level
 </li>
 <li>
 Demonstrates the ability to handle improvement projects
 </li>
 <li>
 Executes standard, small scale projects or assigned components of a larger project to improve processes, using tools or reporting to achieve quality metrics or improvements
 </li>
 <li>
 Arrives at new solutions, i.e., tools, processes, etc. (UAT/ collaboration with teams to execute the new process flow)
 </li>
 <li>
 Conducts regular audits of activities related to functional area and educates the team on quality errors
 </li>
 <li>
 Owns goals and targets for specialized functions
 </li>
 <li>
 Tracks and reports progress on key metrics specific to functional area
 </li>
 <li>
 Executes process-wide priority projects to improve operations performance in association with the operations leaders
 </li>
 <li>
 Responsible for providing support for data collection, preparing reports, and reaching out to multiple stakeholders
 </li>
 <li>
 Pilots solutions with internal support functions
 </li>
 <li>
 Manages escalation on routine/predefined tasks
 </li>
 <li>
 Communicate clearly to Project Lead on questions/Inquires and issues of the process
 </li>
 <li>
 Setting a very high bar of performance on projects deliverables, including productivity, SLA and Quality.
 </li>
 <li>
 Drives continuous improvement and contribute to error correction process by documenting any issues /action planning in functional area and own specific action or change
 </li>
 <li>
 Collaborate with Inter-teams as per need and carry out basic needed analyses to help ensure efficiency and effectiveness of program shows continuous improvement
 
 
 </li>
 </ul>
 
 Minimum Qualifications/education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engendering, Marketing, Information technology, Computer science, Business administration)
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
 </li>
 <li>
 Preferably 2+ years in the retail/e-Commerce business or closely related industry
 </li>
 </ul>
</div>

Associate Manager - Marketplace Operations

Wadi Degla Developments

<div>
 
 Are you passionate about creating vibrant and well-managed residential communities? Do you thrive in a customer-centric role where you can make a meaningful impact on residents&rsquo; experiences?
 
 Wadi Degla Developments
 
 is looking for a
 
 Community Manager
 
 to oversee and enhance the residential community experience at our
 
 Cairo
 
 projects.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 As a
 
 Community Manager
 
 , you will be responsible for managing post-handover client relations, ensuring smooth operations, handling customer inquiries, and fostering a strong sense of community within the residential project. You will lead a dedicated team to maintain high service standards, enhance customer satisfaction, and ensure the community operates efficiently and profitably.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Resident &amp; Community Engagement:
 
 
 <ul>
 <li>
 Act as the main point of contact for homeowners and residents, addressing their needs, inquiries, and concerns.
 </li>
 <li>
 Ensure timely handling of all customer service requests, inquiries, and complaints while maintaining service quality standards.
 </li>
 <li>
 Foster a strong sense of community by organizing events, giveaways, and resident engagement activities.
 </li>
 </ul>
 
 
 Community Operations &amp; Facility Management:
 
 
 <ul>
 <li>
 Oversee the daily operations of the project, ensuring service quality, adherence to community regulations, and compliance with established KPIs.
 </li>
 <li>
 Conduct regular site inspections to monitor the community&rsquo;s aesthetics, safety, and overall experience, ensuring all maintenance and enhancement needs are identified and addressed.
 </li>
 <li>
 Manage the rules, policies, and procedures related to community operations, property modifications, and resident violations.
 </li>
 <li>
 Supervise the access control system and security protocols to ensure a safe and well-maintained community.
 </li>
 </ul>
 
 
 Revenue &amp; Financial Management:
 
 
 <ul>
 <li>
 Handle and ensure the collection of maintenance fees, utilities, private garden upkeep fees, and other service charges.
 </li>
 <li>
 Monitor and manage any outstanding fees, taking necessary actions to ensure timely payments.
 </li>
 </ul>
 
 
 Collaboration &amp; Coordination:
 
 
 <ul>
 <li>
 Work closely with cross-functional teams (facilities management, security, legal, finance, customer service, and marketing) to address resident concerns and enhance community standards.
 </li>
 <li>
 Coordinate with the legal team regarding resident disputes, compliance issues, and policy enforcement.
 </li>
 </ul>
 
 
 Enhancing the Community Experience:
 
 
 <ul>
 <li>
 Oversee community upgrades and enhancements, including landscaping, signage, infrastructure maintenance, and resident-requested modifications.
 </li>
 <li>
 Ensure all community guidelines align with the project&rsquo;s design standards and resident expectations.
 </li>
 <li>
 Maintain and regularly update resident databases and community records on the system.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Hospitality, Real Estate Management, or a related field.
 
 
 
 Experience:
 
 
 
 5-7 years in community management, customer relations, or real estate operations. Prior experience in managing residential compounds or hospitality projects is a plus.
 
 
 
 
 
 
 Key Skills &amp; Competencies:
 
 
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 Excellent customer service and communication skills
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 Strong leadership and team management abilities
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 Problem-solving and decision-making skills
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 Ability to handle conflicts and resolve resident disputes professionally
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 <li>
 Strong organizational and planning capabilities
 </li>
 <li>
 Proficiency in Microsoft Office &amp; CRM system
 
 s
 
 </li>
 </ul>
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Community Manager

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