administration executive Jobs in Mumbai India

administration executive

assistant commercial manager Jobs in Mumbai India

assistant commercial manager

assistant general manager Jobs in Mumbai India

assistant general manager

assistant manager - finance Jobs in Mumbai India

assistant manager - finance

assistant manager sales Jobs in Mumbai India

assistant manager sales

asst manager administration

Sodexo

<div>
 
 
 Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds."
 
 
 
 
 
 
 
 Who we are
 
 
 
 At Sodexo, we offer 100+ service solutions across diverse sectors corporates, healthcare, education, manufacturing, and remote environments. From food &amp; catering to facilities management and energy services, we enhance the quality of life for those we serve. Our inclusive, diverse, and equitable work environment empowers employees to thrive and make a meaningful impact. With a strong foundation in our values of Service Spirit, Team Spirit, and Spirit of Progress, working at Sodexo is more than just a job its a chance to be part of something bigger.
 
 
 Join us and act with purpose every day!
 
 
 
 
 
 
 Role Overview
 
 
 
 The Office Administrator will be responsible for ensuring smooth day-to-day administrative operations at the corporate office and across designated regional sites. A key focus of this role is to manage site accommodation facilities for blue-collar employees, ensuring compliance with company standards, statutory norms, and employee well-being. The incumbent will also support general office administration, vendor management, facility coordination, and employee services to create an efficient and safe workplace environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Accommodation &amp; Site Facilities Management
 
 
 <ul>
 <li>
 Plan, arrange, and oversee accommodation facilities for blue-collar employees across regional project sites.
 </li>
 <li>
 Maintain updated records of occupancy, employee movement, and room allocation.
 </li>
 <li>
 Ensure regular inspections of accommodation for hygiene, safety, utilities, and comfort standards.
 </li>
 <li>
 Coordinate with facility service providers for housekeeping, catering, pest control, and security services.
 </li>
 <li>
 Handle escalations related to employee grievances on accommodation, food, or basic amenities.
 </li>
 <li>
 Ensure compliance with statutory and labor welfare requirements related to site accommodations.
 </li>
 </ul>
 
 
 
 
 
 2. Office Administration
 
 
 <ul>
 <li>
 Manage day-to-day office operations including housekeeping, front desk, pantry, courier, stationery, and office supplies.
 </li>
 <li>
 Ensure upkeep, cleanliness, and preventive maintenance of office infrastructure.
 </li>
 <li>
 Support in space planning, seating arrangements, and workstation allocations.
 </li>
 <li>
 Oversee security, safety, and emergency preparedness at office premises.
 </li>
 </ul>
 
 
 
 
 
 3. Vendor &amp; Contract Management
 
 
 <ul>
 <li>
 Identify, negotiate, and manage vendors for facility, accommodation, transport, housekeeping, and related services.
 </li>
 <li>
 Draft, review, and maintain AMC contracts, SLAs, and renewals.
 </li>
 <li>
 Track vendor performance and ensure timely payments in coordination with the Finance team.
 </li>
 </ul>
 
 
 
 
 
 4. Employee Services
 
 
 <ul>
 <li>
 Facilitate travel bookings, transport, and logistics support for employees and visitors.
 </li>
 <li>
 Manage staff welfare initiatives at office and accommodation sites.
 </li>
 <li>
 Support onboarding logistics for new employees (ID cards, seating, system allocation, accommodation arrangement where applicable).
 </li>
 </ul>
 
 
 
 
 
 5. Budgeting &amp; Reporting
 
 
 <ul>
 <li>
 Monitor and control administrative expenses in line with allocated budgets.
 </li>
 <li>
 Maintain accurate MIS reports for accommodation usage, costs, and vendor bills.
 </li>
 <li>
 Provide monthly and quarterly updates on administrative KPIs, including occupancy levels and compliance audits.
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong organizational and multitasking skills.
 </li>
 <li>
 Vendor management and negotiation skills.
 </li>
 <li>
 Ability to manage blue-collar workforce requirements with sensitivity and fairness.
 </li>
 <li>
 Knowledge of facility management, labor welfare standards, and statutory compliance.
 </li>
 <li>
 Good communication skills (verbal &amp; written) in English and regional languages.
 </li>
 <li>
 Proficiency in MS Office (Excel, Word, PowerPoint) and ERP tools.
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Experience Required:
 
 
 <ul>
 <li>
 Graduate in Administration / Facility Management / Business Administration or related field (Postgraduate preferred).
 </li>
 <li>
 4&ndash;7 years of experience in Administration / Facility Management, preferably in a corporate or project-driven industry (Construction, Manufacturing, Engineering, or Infrastructure).
 </li>
 <li>
 Experience in managing large-scale employee accommodations will be an added advantage.
 </li>
 </ul>
 
 
</div>

Asst. Manager-Administration

Crisil

<div>
 
 POSITION SUMMARY
 
 
 &nbsp;
 
 
 Position
 
 
 
 Consultant
 
 
 
 Reporting to
 
 
 Manager
 
 
 Business
 
 
 CRISIL
 
 
 Division
 
 
 Consulting (Market Intelligence &amp; Analytics)
 
 
 Location
 
 
 Mumbai
 
 
 
 ROLE SUMMARY
 
 
 
 Executing consulting assignments in the Energy sector (Power, Renewables, New Energies) for Donor, Government and Public sector clients; plus support business development and franchise building activities.
 
 
 
 JOB REQUIREMENTS
 
 
 <ul>
 <li>
 Executing consulting assignments &ndash; work planning, developing approach &amp; methodology, collecting data, conducting stakeholder consultations/ interviews, data analysis, financial modelling, report writing, preparing presentations
 </li>
 <li>
 Tender based business development &ndash; supporting in responding to tenders, writing approach &amp; methodology for proposals &nbsp;
 </li>
 </ul>
 
 Education
 
 <ul>
 <li>
 Postgraduate in Management/ Business Administration/ Finance/ Economics or equivalent
 </li>
 </ul>
 
 Essential Qualification
 
 <ul>
 <li>
 Research, data collection, data analysis, report writing, preparing presentation
 </li>
 <li>
 MS Excel including financial modelling
 </li>
 <li>
 Ability to confidently interact and present to senior stakeholders within Clients
 </li>
 <li>
 Willingness to travel, including International
 </li>
 <li>
 Consulting experience in international geography would be a plus
 </li>
 </ul>
 
 Experience
 
 
 1-2 years of Consulting experience in the Energy sector (Power, Renewables, New Energies) working with Donor agencies, Governments and Public Sector clients
 
 
 
 SUMMARIZED REQUIREMENT
 
 
 
 Consultant role in Energy practice of CRISIL&rsquo;s Consulting division. 1-2 years of consulting experience in the Energy sector (Power, Renewables, New Energies) for Donor, Government and Public sector clients. Postgraduate in Management/ Business Administration/ Finance/ Economics/ equivalent. Location &ndash; Mumbai.
 
 
 &nbsp;
 
</div>

Consultant - Energy

SSOE Group

<div>
 
 Overview
 
 
 
 The Human Resource Generalist is an integral part of the HR team, responsible for a broad spectrum of human resources functions to support employees, management, and organizational goals. This role encompasses talent Management, employee relations, performance management, benefits administration, compliance, training and development, and HR-related projects. The HR Generalist acts as a resource and advisor to all staff, ensuring best practices and a positive work environment.
 
 
 
 AI and Innovation
 
 
 
 As part of our commitment to innovation, all team members will be trained on Microsoft Copilot and empowered to use it as a core tool in their everyday work.
 
 
 
 Responsibilities
 
 
 
 
 The following duties are typical of the position but are not all encompassing. Responsibilities include those required to deliver quality service on schedule and within budget in a team environment.
 
 
 
 <ul>
 <li>
 Work with Hiring Managers and Talent acquisition team to support specific tasks depending on the business needs. Administer employment screenings, relocation process etc.
 </li>
 <li>
 Provides Hiring Managers, and Talent Acquisition team salary recommendations classifications or region/country specific benchmarking, when new hires are joining SSOE India. Consults with hiring managers, and talent acquisition team, in the preparation of salary administration.
 </li>
 <li>
 Oversee onboarding activities, ensuring seamless integration of new hires into the organization. Conduct orientation sessions and assist new employees in understanding company policies, benefits, and culture.
 </li>
 <li>
 Will collaborate with Managers in India and other international offices supporting employee situations.
 </li>
 <li>
 Assist India Human Resource Manager with employee communications, Coordinates Employee Relations Programs.
 </li>
 <li>
 Handle employee queries on general policy matters. Handle employee grievances and discuss with Human Resource Manager proactively.
 </li>
 <li>
 Assists HR Manager with India benefit files and coordination with vendors.
 </li>
 <li>
 May recommend edits and changes to the employee handbook, job descriptions and HR Intranet to assist business with needs and culture as the team is growing and evolving.
 </li>
 <li>
 Participate in or lead HR projects such as employee engagement surveys, culture initiatives, process improvements, and HRIS upgrades.
 </li>
 <li>
 Assist HR Manager in handling labor compliance (Central and State legislation).
 </li>
 <li>
 Serves as adviser for Employee Clubs of locations serviced.
 </li>
 <li>
 Will collaborate with Corporate Marketing on India Employment Branding and social media content.
 </li>
 <li>
 Serves as company representative in both professional and civic organizations, including SHRM or country specific equivalent, regional HR organizations, university and college professional experience programs, and others as required.
 </li>
 <li>
 Occasional travel may be required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Preferred candidate profile:
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in human resources management, Business Administration, or related discipline,
 </li>
 <li>
 Proficiency in English communication to support effective interaction with international colleagues.
 </li>
 <li>
 Strong attention to detail and the capacity to thrive in a dynamic, fast-paced setting.
 </li>
 <li>
 Openness to working during India evening hours when needed, facilitating collaboration with global teams and expanding your horizons.
 </li>
 <li>
 Three to five years of experience in Human Resource Generalist role, preferably with multinational organizations.
 </li>
 <li>
 Basic computer skills that can be further developed to maximize efficiency.
 </li>
 <li>
 Excellent interpersonal communication skills.
 
 
 </li>
 </ul>
 
 Desired Skills And Competencies
 
 
 
 <ul>
 <li>
 Digital Proficiency: Understanding of digital tools, platforms, and technology, with the ability to utilize AI or similar digital technologies as part of job responsibilities.
 </li>
 <li>
 Industry Familiarity: Experience or awareness of the Architectural and Engineering industry is preferred.
 </li>
 <li>
 Stakeholder Partnership: Ability to establish and maintain strong partnerships with key stakeholders, including business leaders, managers, and employees.
 </li>
 <li>
 Advisory Skills: Confidence in providing guidance to stakeholders on talent trends, compensation matters, and recruitment strategies.
 </li>
 <li>
 Communication: Clear and persuasive communication skills, capable of engaging with both technical and non-technical audiences.
 </li>
 <li>
 Analytical Thinking: Strong analytical and problem-solving abilities.
 </li>
 <li>
 Agility and Adaptability: Capacity to adapt and respond effectively in a dynamic environment.
 </li>
 <li>
 Continuous Learning: Willingness to stay informed about emerging trends and incorporate new knowledge into talent strategies.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 This position is offered as a HYBRID role (subject to fulfilling set guidelines, may change as per business need) requiring a minimum of two days per week in the office. Full-time work from office during probation period. Upon successful completion of a 90-day probation period, there will be flexibility to work from home on the remaining days.
 </li>
 <li>
 The selected candidate must reside in Mumbai and be prepared to travel to Andheri East as required.
 
 
 </li>
 </ul>
 
 Please note that relocation assistance and full-time remote opportunities are not available for this position.
 
</div>

Human Resources Generalist

Larsen & Toubro

<div>
 
 Job Title:
 
 Manager &ndash; Administration &amp; Facility Management
 
 
 
 Location:
 
 Khalapur, Maharashtra
 
 
 
 Reporting To:
 
 Factory Head
 
 
 
 Department:
 
 Administration &amp; Facilities
 
 
 
 
 Key Responsibilities:
 
 
 
 1.
 
 General Administration &amp; Facility Management
 
 
 
 
 <ul>
 <li>
 Supervise and manage all facility services including housekeeping, security, garden, pantry, canteen, transportation, and guest house operations.
 </li>
 <li>
 Oversee contract labour operations, including vendor coordination and manpower deployment.
 </li>
 <li>
 Handle all contractor/vendor bill processing and ensure timely payments.
 </li>
 <li>
 Maintain and renew employee insurance policies and AMC agreements for security, transport, guest house, genset, lifts, EPABX, CCTV, pest control, etc.
 </li>
 <li>
 Manage office infrastructure, including housekeeping, pantry, carpentry, electrical works, printing/stationery, and telecommunication needs.
 </li>
 <li>
 Raise PR/PO in SAP for all admin-related procurements and services.
 </li>
 <li>
 Coordinate guest visits, factory events, employee engagement programs, and welfare activities.
 </li>
 <li>
 Ensure accurate supervision of office assistants and monitor daily attendance.
 </li>
 <li>
 Plan and organize company functions, celebrations, and emergency arrangements.
 </li>
 <li>
 Ensure timely local purchases (e.g., uniforms, safety shoes) and vendor payments.
 
 
 </li>
 </ul>
 
 2.
 
 Health, Safety &amp; Environment (HSE)
 
 
 
 
 <ul>
 <li>
 Lead the formation and implementation of safety committees and drive safety awareness across the facility.
 </li>
 <li>
 Conduct training sessions on ERT, fire safety, first aid, and plant safety protocols.
 </li>
 <li>
 Carry out accident investigations and implement corrective/preventive actions.
 </li>
 <li>
 Maintain all safety-related registers and coordinate annual employee health checkups in compliance with the Factories Act.
 </li>
 <li>
 Ensure internal audits and compliance with ISO 9001, EMS 14001, OHSAS, and 5S practices.
 </li>
 <li>
 Celebrate Safety Week, Environment Day, and other safety-related events.
 
 
 </li>
 </ul>
 
 3.
 
 Legal &amp; Statutory Compliance
 
 
 
 
 <ul>
 <li>
 Manage all factory and labour law compliances including Factory License, Form 27, Annual Returns, and Registration Certificates.
 </li>
 <li>
 File all required MPCB (Pollution Control Board) returns and ensure environmental compliance (hazardous waste, e-waste, emission monitoring, etc.).
 </li>
 <li>
 Coordinate with MSEB, MIDC, PCMC, and other local authorities to ensure regulatory adherence.
 </li>
 <li>
 Monitor contractor/vendor compliance with all applicable labour and statutory norms.
 
 
 </li>
 </ul>
 
 4.
 
 Industrial Relations
 
 
 
 
 <ul>
 <li>
 Support senior leadership in maintaining healthy and harmonious industrial relations with the union.
 </li>
 <li>
 Effectively handle contract labour issues and employee grievances.
 </li>
 <li>
 Promote employee cooperation during policy rollouts and key management decisions.
 
 
 </li>
 </ul>
 
 5.
 
 Contract Labour Management
 
 
 
 
 <ul>
 <li>
 Plan and monitor contractual manpower deployment as per operational requirements.
 </li>
 <li>
 Ensure timely availability of contract manpower and track daily workforce reports.
 </li>
 <li>
 Implement engagement and retention strategies to reduce attrition and improve productivity.
 
 
 </li>
 </ul>
 
 6.
 
 Infrastructure Development
 
 
 
 
 <ul>
 <li>
 Oversee new project infrastructure development including layout planning, budgeting, and execution within timeline.
 </li>
 <li>
 Manage all repair &amp; maintenance activities of factory assets and utilities.
 </li>
 <li>
 Liaise with government authorities for necessary permits, licenses, and compliance for infrastructure work.
 
 
 </li>
 </ul>
 
 
 Qualifications &amp; Experience:
 
 
 
 
 <ul>
 <li>
 Graduate/Postgraduate in any discipline. Certification in Admin, Industrial Safety, or Facility Management preferred.
 </li>
 <li>
 12&ndash;15 years of experience in plant/factory administration, infrastructure, and compliance management.
 </li>
 <li>
 Proficiency in SAP and MS Office.
 </li>
 <li>
 Knowledge of local regulations, Marathi language, and stakeholder management is essential.
 </li>
 </ul>
</div>

Assistant Manager/ Manager- Admin & Facility, Khalapur Project

The Indian Hotels Company Limited (IHCL)

<div>
 
 IHCL and its subsidiaries bring together a group of brands and businesses that offer a fusion of warm hospitality and world-class service. These include
 
 Taj
 
 &ndash; the iconic brand for the most discerning travellers, and ranked as &lsquo;World&rsquo;s Strongest Hotel Brand&rsquo; and &lsquo;India&rsquo;s Strongest Brand&rsquo; across sectors as per Brand Finance Hotels 50 and India 100 reports 2024 respectively;
 
 SeleQtions
 
 , a named collection of handpicked, storied hotels; Vivanta, a chain of contemporary upscale hotels that celebrate joie de vivre;
 
 Ginger
 
 , a brand that is revolutionizing the lean-luxe segment, and
 
 am&atilde; Stays &amp; Trails
 
 , a charming portfolio of private bungalows and villas set in picturesque locales. Along with our varied and latest offerings like
 
 Gateway, The Claridges Collection, Tree of Life,
 
 
 The Clarks Hotels and Resorts
 
 and
 
 TajSATs
 
 , IHCL has evolved from a Branded House to a
 
 House of Brands
 
 , offering a diverse portfolio across luxury, upscale, lean luxe, and homestay segments.
 
 
 
 
 
 
 Job Objective
 
 
 
 To ensure the effective administration and smooth execution of employee benefit programs related to vehicle lease schemes, fuel cards, billing, asset maintenance, and repairs. The role aims to enhance employee experience, optimize cost-efficiency, maintain policy compliance, and ensure the upkeep of company-assigned assets through proactive coordination, vendor management, and accurate record-keeping.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Car Lease Scheme Administration
 
 
 <ul>
 <li>
 Manage end-to-end car lease processes for eligible employees
 </li>
 <li>
 Coordinate with leasing vendors for quotations, contracts, renewals, and returns
 </li>
 <li>
 Maintain records of leased/company-owned vehicles
 </li>
 </ul>
 
 
 Fuel Card (Petro Card) Management
 
 
 <ul>
 <li>
 Issue and manage fuel cards
 </li>
 <li>
 Monitor usage and handle discrepancies
 </li>
 <li>
 Ensure timely top-ups and renewals
 </li>
 </ul>
 
 
 Vendor &amp; Billing Coordination
 
 
 <ul>
 <li>
 Liaise with vendors for leasing, repairs, and fuel services
 </li>
 <li>
 Verify and process invoices
 </li>
 <li>
 Negotiate service rates and ensure cost-effective delivery
 </li>
 </ul>
 
 
 Asset Maintenance &amp; Repair Oversight
 
 
 <ul>
 <li>
 Oversee servicing and repairs of company-assigned assets
 </li>
 <li>
 Maintain logs of service history and warranty claims
 </li>
 </ul>
 
 
 Documentation &amp; Compliance
 
 
 <ul>
 <li>
 Maintain updated records of benefit schemes and employee allocations
 </li>
 <li>
 Ensure policy and regulatory compliance
 </li>
 <li>
 Prepare MIS reports and dashboards
 </li>
 </ul>
 
 
 Employee Support &amp; Communication
 
 
 <ul>
 <li>
 Act as a point of contact for benefit-related queries
 </li>
 <li>
 Conduct benefit briefings during employee induction
 </li>
 <li>
 Provide guidance on policy usage and escalation procedures
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 
 
 Functional Skills
 
 
 <ul>
 <li>
 Vendor Management
 </li>
 <li>
 Asset &amp; Facility Administration
 </li>
 <li>
 Billing &amp; Documentation
 </li>
 <li>
 Policy Implementation
 </li>
 <li>
 MIS &amp; Reporting
 </li>
 <li>
 Process Orientation
 </li>
 <li>
 IT Proficiency (MS Office, ERP systems)
 </li>
 </ul>
 
 
 Behavioral Skills
 
 
 <ul>
 <li>
 Attention to Detail
 </li>
 <li>
 Customer Service Orientation
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Time Management
 </li>
 <li>
 Integrity &amp; Confidentiality
 </li>
 <li>
 Communication Skills
 </li>
 <li>
 Team Collaboration
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 2&ndash;4 years
 
 
 
 Qualification:
 
 Bachelor&rsquo;s in Business Administration, HR, or related field
 
</div>

Administration Executive

A.P. Moller - Maersk

<div>
 
 About us:
 
 
 
 A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers&rsquo; supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 76,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
 
 
 
 We Offer:
 
 
 
 To be the anchor of the admin team as lead and drive key administrative activities, oversee the long-term planning from an administrative perspective.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Supervising the day-to-day operations of the administrative department and staff members across GPRO Locations and overall site facilities and admin at Mumbai for all Maersk Legal entities.
 </li>
 <li>
 Ensuring all local compliances.
 </li>
 <li>
 Developing, reviewing, and improving administrative systems, policies, and procedures.
 </li>
 <li>
 Drive Admin Cost saving initiative
 </li>
 <li>
 Collaboration with CREM, HSE, Other BUs for space optimization, colocation
 </li>
 <li>
 Effective vendor management and make sure no GST loss on Admin vendor
 </li>
 <li>
 Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
 </li>
 <li>
 Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
 </li>
 <li>
 Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
 </li>
 <li>
 Overseeing special projects and tracking progress towards company goals.
 </li>
 <li>
 Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
 
 
 </li>
 </ul>
 
 Who we are looking for:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/Masters degree in business administration, management, or a related field.
 </li>
 <li>
 Minimum 12 years' experience as an administrative manager
 </li>
 <li>
 Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
 </li>
 <li>
 Possess strong leadership and knowledge of MS office
 </li>
 <li>
 Have the ability to work under pressure - stringent deadlines
 </li>
 <li>
 Ability to work well in teams and lead teams
 </li>
 <li>
 Should be able to drive projects / process improvements and have a cost mindset
 
 
 </li>
 </ul>
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Manager- Facilities & Admin

M&G Global Services Private Limited

<div>
 We are M&amp;G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&amp;G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&amp;G our purpose is
 
 to give everyone real confidence to put their money to work.
 
 As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
 
 
 M&amp;G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&amp;G plc&rsquo;s ambition to be the best loved and most successful savings and investments company in the world.
 
 
 Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI &amp; Insights), Business Transformation, Management Consulting &amp; Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk &amp; Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of
 
 telling it like it is, owning it now, and moving it forward together
 
 with
 
 care and integrity;
 
 we are creating an exceptional place to work for exceptional talent.
 
 
 Key responsibilities:
 
 Wealth Operations, PFP, Adhoc Projects
 
 
 
 <ul>
 <li>
 To provide customer service to both internal and external customers
 </li>
 <li>
 Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets
 </li>
 <li>
 Maintain and implement personal development plan in partnership with immediate manager
 </li>
 <li>
 Identify, facilitate and implement process improvement ideas to improve efficiency.
 </li>
 <li>
 Keep own knowledge up to date in relation to servicing/processing/compliance activities
 </li>
 <li>
 Execute non-standard cases and manual work that cannot be processed on standard systems.
 </li>
 <li>
 Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products.
 </li>
 <li>
 Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements.
 </li>
 <li>
 To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise.
 </li>
 <li>
 To achieve and maintain required level of competency as per the training and competency framework.
 </li>
 <li>
 Responsible for the day to day pre sales administration for PFP and servicing of Retirement Account customers
 </li>
 <li>
 Responsible for updating details on various systems
 </li>
 <li>
 Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries.
 </li>
 <li>
 Handle calls to ceding companies or internal departments within UK if required for some worktypes
 
 
 </li>
 </ul>
 We have a diverse workforce and an inclusive culture at M&amp;G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
</div>

Analyst

Explore 90+ Asst manager administration in Mumbai India this November. Find roles across top companies and apply now to boost your career.