automotive service advisor

GERMANTECH MOTORS LLC

Job title: Automotive Service advisorJob location: Ras al KhaimahJob description:German Tech Motors LLC is seeking a knowledgeable and customer-oriented Automotive Service Advisor to join our car dealership team. The ideal candidate will act as the liaison between customers and the service department, ensuring smooth communication, accurate service estimates, and timely completion of vehicle repairs and maintenance.Duties And Responsibilities:<ul><li>Greet and receive customers professional</li><li>Record customer complaints and vehicle details.</li><li>Prepare job cards and open repair orders.</li><li>Provide cost estimates and get approval for work.</li><li>Coordinate with technicians and parts department.</li><li>Handle additional work approvals if needed.</li><li>Ensure quality check and vehicle cleanliness before delivery.</li><li>Review invoice with customer and explain charges.</li><li>Maintain accurate service records and documents.</li><li>Process warranty claims properly.</li><li>Follow up with customers after service.</li><li>Address complaints or post-service issues.</li><li>Ensure compliance with safety and company standards.</li></ul>equirements:<ul><li>High school diploma or equivalent; a diploma in automotive or business field is a plus.</li><li>1+years of experience as a Service Advisor in Automotive industry is needed</li><li>Strong knowledge of automotive systems, maintenance, and repair procedures.</li><li>Excellent communication and interpersonal skills.</li><li>Customer-focused with a professional and courteous attitude.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Familiarity with service management software is an advantage.</li><li>Valid driving license preferred.</li></ul>Job type: Full timeJob Type: Full-time

Automotive Service Advisor

My Celcare DMCC

We are hiring a skilled and customer-focused Service Adviser to join our well-established workshop. The ideal candidate should have experience in customer service within the automotive industry, with strong communication and organizational skills.Key Responsibilities:<ul><li>Greet customers, understand their service needs, and provide accurate estimates.</li><li>Schedule and coordinate vehicle services and repairs with the workshop team.</li><li>Communicate repair status, costs, and completion times to customers.</li><li>Prepare job cards and ensure all customer concerns are addressed.</li><li>Maintain accurate service records and follow up with customers after service.</li><li>Handle customer complaints professionally and ensure high satisfaction.</li></ul>Requirements:<ul><li>2&ndash;3 years of experience as a Service Adviser or in a similar automotive customer service role.</li><li>Knowledge of vehicle maintenance and repair processes.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Computer literacy for invoicing and record-keeping.</li><li>Punctual, honest, and customer-oriented.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Performance-based incentives.</li><li>Professional and supportive work environment.</li></ul>Job Types: Full-time, PermanentPay: From AED3,000.00 per month

Experienced AutoMotive Service Advisor

ECO TECH GERMAN AUTO REPAIRS LLC

Service Advisor Requirements:<ul><li>Relevant Experience in the automotive field minimum of 2 years.</li><li>A basic understanding of automobile technology and the automobile industry.</li><li>Prepare and maintain financial statement and report</li><li>Handle daily bookkeeping , journey entries and reconciliation</li><li>Manage account payable to supplier</li><li>Assist with payroll and expense for monthly and quarterly</li><li>Basic customer service, interpersonal, and communication skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>Promptness in receiving/greeting customers, understand their needs.</li><li>Proper inventory of customer&rsquo;s vehicle and record customers&rsquo; requirements.</li><li>Updating customer data base.</li><li>Re-confirm the Job requirements/Repair details/cost involved/delivery time etc.</li><li>Ensure legible and clear job advice and create job card.</li><li>Ensure job cards are closed on time</li><li>Receive customer, explain jobs carried out and charges, ensure payment and deliver the vehicle.</li><li>Attend customer queries promptly.</li><li>Ensure the pending job cards to be closed within the time limit.</li></ul>Requirements:<ul><li>Degree/Diploma/Certificate in Automobile or Accounting.</li><li>Minimum 2 experience of account field</li><li>Excellent attention to details and organizations skills</li><li>Good communication skills in English</li><li>Customer handling &amp; negotiation skills.</li></ul>Languages:<ul><li>English (Must)</li><li>Hindi</li><li>Knowledge of additional languages are advantageous (Arabic, etc.)</li></ul>Please send your CV to jobs.ecotechgerman@gmail.comJob Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>

Accountant Cum Automotive Service Advisor

Carzilla auto service

Job Summary:We are seeking a highly motivated, customer-focused Automotive Senior Service Advisor to join our dynamic team. The ideal candidate will be responsible for acting as the liaison between customers and the service technicians, ensuring that automotive issues are accurately understood and addressed, while providing top-tier customer service and building lasting relationships.Key Responsibilities:<ul><li>Greet customers in a professional and courteous manner upon arrival.</li><li>Accurately document customer concerns and vehicle symptoms.</li><li>Prepare repair orders by describing symptoms, problems, and causes discovered during inspection.</li><li>Provide cost estimates and clearly explain them to customers.</li><li>Coordinate with service technicians to determine repair timelines and keep customers informed throughout the process.</li><li>Recommend necessary services and maintenance based on manufacturer guidelines and customer history.</li><li>Maintain customer satisfaction by providing clear communication, timely updates, and follow-up after service completion.</li><li>Handle warranty claims and verify coverage as needed.</li><li>Ensure all repair orders are properly closed and invoiced.</li><li>Maintain knowledge of automotive products and services to effectively answer questions and provide solutions.</li></ul>Requirements:<ul><li>Proven experience as an Automotive Service Advisor or similar role.</li><li>Strong customer service and communication skills.</li><li>Working knowledge of automotive systems and repair procedures.</li><li>Ability to understand and explain technical details to non-technical customers.</li><li>Proficiency with service software..</li><li>Strong organizational and multitasking abilities.</li><li>High school diploma or equivalent; technical training or ASE certification a plus.</li><li>Valid driver&rsquo;s license with a clean driving record.</li></ul>Preferred Qualities:<ul><li>A passion for cars and a desire to help others.</li><li>Positive attitude and a strong team player.</li><li>Sales experience or upselling ability is a bonus.</li><li>Bilingual skills are a plus.</li></ul>Benefits:<ul><li>Competitive salary plus commission</li><li>Health insurance</li><li>Paid vacation</li><li>Ongoing training and career advancement opportunities</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED5,000.00 - AED6,000.00 per monthLanguage:<ul><li>ARABIC (Required)</li></ul>

AUTOMOTIVE SENIOR SERVICE ADVISOR

Noori Auto Service

Automotive Sales &amp; Service Advisor (UAE Experience Required) DIP-2, Dubai. Experience: Minimum 3-5 years in UAE Language: Must have strong Sales, Service &amp; Communication skills.We are looking for a skilled and customer-focused Automotive Sales &amp; Service Advisor to join our dynamic team.The ideal candidate should have:<ul><li>Minimum 3&ndash;5 years of relevant experience in the UAE automotive service industry</li><li>Excellent spoken and written English</li><li>Strong customer service and communication skills</li><li>Ability to explain technical details clearly to customers</li><li>Maintain sales data &amp; follow up with customers for services, job card creation, repair estimation, invoicing and coordination with workshop teams</li><li>Experience handling German, Japanese, or American vehicles is a plus</li></ul>How to Apply: Send your CV to : Nooriautoservice2024@gmail.comJob Type: Full-timeJob Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Automotive Sales & Service Advisor

Cyprus Mobile Auto Care

Key ResponsibilitiesCustomer Service &amp; Coordination<ul><li>	Welcome customers and document vehicle service requests clearly and professionally</li></ul><ul><li>	Explain service recommendations, timelines, and costs in customer-friendly language</li></ul><ul><li>	Coordinate with technicians to ensure timely and accurate service delivery</li></ul><ul><li>	Follow up with customers post-service to ensure satisfaction and resolve concerns</li></ul>Data Entry &amp; System Management<ul><li>	Accurately input service orders, vehicle history, and customer data into Microsoft Dynamics 365</li></ul><ul><li>	Maintain up-to-date records of parts usage, labor hours, and service outcomes</li></ul><ul><li>	Generate reports and assist in service performance tracking using Dynamics tools</li></ul><ul><li>	Ensure compliance with internal documentation standards and workflow</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Automotive Service Advisor and data entry

Ebrahim Khalil Kanoo B.S.C (c)

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 We, at E.K.Kanoo, are looking for a Service Advisor. The ideal candidate is responsible for providing excellent customer service and acting as a liaison between customers and the automotive service department. They assist customers in scheduling vehicle repairs and maintenance, explain services and costs, and ensure customer satisfaction throughout the entire service process. The Service Advisor plays a crucial role in maintaining customer relationships and maximizing service department revenue.
 
 
 
 
 
 
 
 
 
 Job Purpose, Duties &amp; Responsibilities
 
 
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 Responsible for achieving the monthly sales target
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 Responsible for communicating with the clients to identify and record vehicle issues
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 Responsible for promoting the products and services to the clients
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 Ensure customer service excellence is maintained
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 Responsible for following up on the jobs&rsquo; orders with all concerned parties
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 Collaborate with other service advisors and department staff to ensure smooth operations and a positive customer experience
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 Handle customer inquiries, concerns, and complaints promptly and professionally, aiming for resolution and customer satisfaction.
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 Communicate with technicians to provide them with necessary information and ensure repairs are completed as per customer expectations and within the promised timeframe.
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 Ensure all quality standards, processes, procedures and policies are met at all times
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 Provide all necessary progress reports on a regular and as required basis
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 Responsible to follow and implement relevant requirements of Environment, Health, Safety &amp; Quality manual
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 </ul>
 
 
 
 
 
 
 
 
 Required, Skills, Qualifications &amp; Experience
 
 
 
 
 
 <ul>
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 High school diploma or equivalent; additional vocational or technical training is a plus.
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 Previous experience 2-3 years in automotive service or customer service roles is preferred.
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 Strong communication and interpersonal skills to effectively interact with customers, technicians, and other team members.
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 Excellent problem-solving and decision-making abilities.
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 Knowledge of automotive systems, repairs, and maintenance procedures.
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 </ul>
 
 
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Service Advisor

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