automotive service manager

AAMCO

<div>Employment Type: Full time 
 
Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures. 
Position Responsibilities:<ul><li> Meeting and greeting customers</li><li> Managing technician workflow</li><li> Recommending services to customers</li><li> Ordering parts and inventory</li><li> Keeping customers updated on the status of their vehicles' repairs</li><li> Managing and tracking lead counts as well as customer satisfaction ratings</li><li> Generating and closing sales</li><li> Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product</li></ul>
What We Offer:
<ul><li> Competitive Compensations package
</li><li> Ongoing training and field support</li><li> Daytime work hours
</li><li> Paid time off</li><li> Growth opportunity</li></ul>
JOB REQUIREMENTS<ul><li> Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success. Transmission sales is a big plus.</li><li> Excellent one time closing skills</li><li> Strong commitment to customer service and relationship building</li><li> Ability to communicate and use interpersonal skills at a sustained high level</li><li> Capable of multi-tasking and executing in a fast paced environment</li><li> Honest, goal-oriented and energetic team player</li><li> Must have valid driver's license</li></ul>
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Automotive Service Manager

<div>We are looking for an experienced Manager to join our team!
A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.
Position Responsibilities:<ul><li>
Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)</li><li>
Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales</li><li>
Meet, greet and recommend services to customers</li><li>
Manage technician workflow and the status of the customers vehicles&rsquo; repairs</li><li>
Order parts and inventory</li><li>
Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product</li></ul>
What We Offer:<ul><li>
Competitive compensation packages and incentive programs</li><li>
Ongoing training and field support</li><li>
Daytime work hours</li><li>
Growth opportunity</li></ul>
Job Requirements:<ul><li>
Minimum of 2 years of sales experience</li><li>
Excellent closing skills</li><li>
Strong commitment to customer service and relationship building</li><li>
Ability to communicate and use interpersonal skills at a sustained high level</li><li>
Capable of multi-tasking and executing in a fast-paced environment</li><li>
Coachable, honest and goal-oriented team player</li><li>
Must have valid driver's license</li></ul>
If you are interested in this position, please apply through this site or contact Christian Harless at charless@aamco.com
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Yakima CDJR

Yakima CDJRF is a well-oiled machine, with a state-of-the-art facility, and a stable, long-term team. The right person will step into a shop that runs well and has the right systems in place. This is an excellent career opportunity for the right individual who is ready to take their career to the next level. Capacity: - 5 Advisor Desks - 13 Technician Stalls - 2 Oil Change Stations - 4 Detail Bays - 1 Alignment Rack Schedule: Monday - Friday - Closed Weekends  All inquiries will remain confidential. Apply Today!

SuperQuick Car Detailers

About UsWe are a premium automotive detailing company committed to delivering exceptional service that exceeds customer expectations. Our attention to detail and passion for perfection have established us as leaders in the automotive care industry. We're seeking a dedicated Sales Manager to drive our business growth while maintaining our reputation for quality and customer satisfaction.Position OverviewAs our Detailing Sales Manager, you'll lead our sales initiatives, develop client relationships, and oversee the customer experience from initial contact through service delivery. The ideal candidate combines sales expertise with a thorough understanding of automotive detailing processes.Core ResponsibilitiesGenerate new business through proactive sales strategies and network buildingManage existing client relationships and increase retention ratesDevelop customized detailing packages that meet client needs and maximize valueCreate compelling proposals and conduct consultations for high-value servicesTrain and mentor sales team members on detailing knowledge and sales techniquesMonitor market trends and competitor activities to refine our service offeringsCollaborate with detailing technicians to ensure service delivery aligns with sales promisesTrack and analyze sales metrics to optimize performance and revenue growthRequired Skills &amp; QualificationsManagement CompetenciesPeople Management: Experience leading and developing sales teams, including hiring, training, and performance managementCustomer Service Excellence: Proven ability to deliver exceptional customer experiences and resolve service issues effectivelyCommunication: Outstanding verbal and written communication skills with clients and team membersProblem-Solving: Ability to identify solutions for complex customer requirements and service challengesOperational Efficiency: Experience optimizing sales processes and resource allocationAdaptability: Flexibility to adjust strategies based on changing market conditions and customer demandsBusiness Acumen: Strong understanding of financial metrics, pricing strategies, and profit marginsEmotional Intelligence: Capacity to manage stress in a fast-paced environment while maintaining professionalismDetailing KnowledgeComprehensive understanding of automotive detailing processes (paint correction, ceramic coatings, PPF, interior restoration)Knowledge of premium detailing products, their applications, and benefitsFamiliarity with different vehicle surfaces and appropriate treatment methodsUnderstanding of paint types, common defects, and correction techniquesAbility to assess vehicle condition and recommend appropriate servicesAwareness of industry innovations and emerging detailing technologiesQualifications3+ years of sales management experience, preferably in automotive services or luxury retailDemonstrated success in achieving sales targets and business growthBackground in automotive detailing or related field strongly preferredValid driver's license with clean driving recordBenefitsCompetitive base salary plus commission structureComprehensive health benefitsProfessional development opportunitiesVisaHealth insuranceCollaborative, growth-oriented work environmentJob Type: Full-timeExperience:Sales Management: 3 years (Required)Automotive Sales: 3 years (Required)Proven Sales RecordLanguage:Read and write English at the highest level (Required)License/Certification:UAE Drivers License (Required)Location:Dubai (Required)Job Type: PermanentPay: AED3,500.00 - AED5,000.00 per month

Sales Manager - Automotive Services

Gargash Group

<div>
 
 
 JOB OVERVIEW:
 
 
 
 The Service manager is responsible for planning, controlling and increasing efficiency of Service department to achieve revenue targets and ensure high level of customer satisfaction by managing all aspects of vehicle maintenance and repair services. This job is responsible for supervising a team of skilled technicians and service advisors, ensuring efficient operations, and maintaining high-quality service standards
 
 
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Manage and support a team of workshop supervisors, service advisors, technicians, and support staff.
 </li>
 <li>
 Provide guidance and performance evaluations to enhance the team's productivity and efficiency.
 </li>
 <li>
 Foster a positive work environment that encourages teamwork, motivation, and continuous improvement.
 </li>
 <li>
 Ensure excellent customer service experience by addressing and resolving customer concerns promptly and professionally.
 </li>
 <li>
 Oversee the scheduling of service appointments and communicate with customers about service status and recommendations.
 </li>
 <li>
 Monitor customer feedback and take necessary actions to improve service quality and customer satisfaction.
 </li>
 <li>
 Plan and organise daily service operations to maximise efficiency and minimise turnaround time.
 </li>
 <li>
 Manage work orders, service requests, and parts inventory to maintain smooth service workflow.
 </li>
 <li>
 Collaborate with the parts department to ensure timely availability of required parts and accessories.
 </li>
 <li>
 Monitor and ensure the quality of work performed by the service team meets or exceeds dealership and manufacturer standards.
 </li>
 <li>
 Implement and enforce safety procedures to maintain a safe working environment. &bull; Set and achieve service department goals in alignment with dealership objectives.
 </li>
 <li>
 Analyse service department performance metrics, identify areas for improvement, and implement action plans accordingly.
 </li>
 <li>
 Monitor and control expenses while maximising revenue and profitability.
 </li>
 <li>
 Ensure compliance with all safety, environmental, and legal regulations related to service operations.
 </li>
 <li>
 Stay updated with industry trends, technical advancements, and best practices.
 </li>
 <li>
 Uphold company values throughout business practices and utilise sound judgment in decision making.
 </li>
 <li>
 Any other additional duties as may be required by management based on needs of the business.
 </li>
 </ul>
 
 
 
 
 POSITION REQUIREMENTS WORK EXPERIENCE
 
 
 <ul>
 <li>
 A minimum of 5-7 years working experience in a similar role with at least 4 years of experience managing a team.
 </li>
 <li>
 Proven experience as a Service Manager in an automotive dealership.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATION
 
 
 <ul>
 <li>
 Academic/Professional Training.
 </li>
 <li>
 Vocational School or above.
 </li>
 </ul>
 
 
 
 
 
 SKILLS/BEHAVIOUR ATTRIBUTES:
 
 
 <ul>
 <li>
 Strong leadership skills with the ability to motivate and manage a diverse team.
 </li>
 <li>
 Excellent communication and customer service skills.
 </li>
 <li>
 Thorough understanding of automotive systems and repair processes.
 </li>
 <li>
 Knowledge of dealership management systems and software.
 </li>
 <li>
 Ability to multitask and prioritize in a fast-paced environment.
 </li>
 <li>
 Problem-solving and decision-making capabilities.
 </li>
 <li>
 Familiarity with automotive industry regulations and compliance standards
 </li>
 </ul>
</div>

Service Manager

Integro

<div>JOIN OUR TEAM
With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.
INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.
Position Summary
As the Site Manager, you play a pivotal role in the operational excellence and customer satisfaction of our automotive onsite services division. You are tasked with leading daily operations at your location(s), ensuring efficient operations, a safe and clean work environment, adherence to budget guidelines, and compliance with all company processes and procedures.
Your leadership ensures the delivery of outstanding customer service and work quality. Directly reporting to the Zone Manager, you will oversee all Associates at the worksite, embodying professional conduct and fostering a team environment that meets and exceeds our location objectives.
What we offer:<ul><li>
Competitive compensation with up to $60,000 and growth opportunities!</li><li>
Payroll processed weekly with direct deposit</li><li>
Healthcare options including medical, vision, and dental</li><li>
401(k) savings and retirement plans</li><li>
Life insurance</li><li>
Paid time off</li></ul>
What we are looking for:<ul><li>
Respectful and reliable with a positive &ldquo;team-builder&rdquo; mindset.</li><li>
Exceptional attention to detail.</li><li>
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.</li><li>
Present yourself well with a clean, professional appearance.</li><li>
Respectful and professional communication.</li><li>
Proactive, reliable, and trustworthy.</li><li>
Valid driver's license with a clean driving record.</li><li>
Pass drug screening and background check.</li></ul>
Primary responsibilities of the position:<ul><li>
Managing day-to-day operations and delegate work in a fair and balanced.</li><li>
Communicate with appropriate dealership departments to get forecasts of incoming inventory to for proper scheduling.</li><li>
Ensuring all work is recorded and delegated in the systems.</li><li>
Ensuring All follow Company policies, processes and procedures.</li><li>
Drive productivity while meeting quality expectations consistently.</li><li>
Coaching and developing Associates to grow both personally and professionally.</li><li>
Working with your team to complete work efficiently, inspecting the quality of work being completed while maintaining workspace safety, cleanliness and organization.</li><li>
Building solid partnerships with different departments.</li><li>
Resolving conflicts or complaints from the customers or Associates.</li><li>
Ensuring the highest level of satisfaction is delivered consistently.</li><li>
Willingness to step in and work any job function necessary to insure 100% customer satisfaction.</li><li>
Operate everyday with a positive and &ldquo;YES&rdquo; mind set while encouraging the same from fellow Managers and Associates.</li></ul>
This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.
Qualifications:<ul><li>
Proven experience in automotive detail or related field with managerial responsibilities.</li><li>
Strong leadership, organizational, and communication skills.</li><li>
Demonstrated ability to manage complex operations and lead a diverse team.</li><li>
Commitment to exceptional customer service and quality workmanship.</li><li>
Knowledge of automotive detailing processes and techniques preferred.</li></ul>
Apply with us and start your future today!
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
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Automotive Site Manager

Top Notch Consultancy

<div>
 Our client, a leading luxury automotive brand, is seeking an experienced
 
 Service Manager
 
 to join their team in
 
 Doha, Qatar
 
 . The ideal candidate will deliver premium service consulting tailored to individual customer needs, ensuring loyalty through exceptional service and care.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Manage all service operations to ensure adherence to quality and customer satisfaction standards.
 </li>
 <li>
 Deliver personalized consulting to customers, addressing their unique needs and preferences to foster loyalty.
 </li>
 <li>
 Maximize aftersales opportunities, ensuring growth in parts and accessory sales to meet or exceed revenue targets.
 </li>
 <li>
 Lead and develop a cross-functional team, enhancing expertise through regular training and mentoring.
 </li>
 <li>
 Oversee operational management of the service department, ensuring efficient processes and compliance with company policies.
 </li>
 <li>
 Build and maintain strong relationships with customers, addressing concerns and feedback to enhance satisfaction.
 </li>
 <li>
 Collaborate with sales and marketing teams to align service offerings with customer expectations and market trends.
 </li>
 <li>
 Prepare and present performance reports related to service quality, customer satisfaction, and financial performance to senior management.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 Bachelors degree in Business Administration, Mechanical Engineering, or a related field.
 </li>
 <li>
 5+ years of experience in customer service management within the automotive industry.
 </li>
 <li>
 Proven track record in aftersales service management and sales optimization.
 </li>
 <li>
 Strong leadership and team management skills with the ability to motivate and develop staff.
 </li>
 <li>
 Excellent communication and interpersonal skills, capable of building rapport with customers and team members.
 </li>
 <li>
 Analytical mindset with the ability to interpret data and make informed decisions.
 </li>
 <li>
 Familiarity with dealership management systems and CRM software is an advantage.
 </li>
 <li>
 Customer-focused with a passion for providing exceptional service and ensuring customer loyalty.
 </li>
 <li>
 Proficiency in English and Arabic is a must.
 
 </li>
 </ul>
</div>

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