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team leader/subject matter expert - contact center

ays telephone operator supervisor

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25197443<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Le Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p><p><br>
</p><p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

AYS/Telephone Operator Supervisor

Tankline Company LLC

<p><b>Requirements:</b></p><ul><li>Minimum 10 years of relevant experience as an excavator and operator</li><li>Proven experience operating on construction or infrastructure projects</li><li>Valid heavy equipment/operator license</li><li>Ability to follow safety procedures and site instructions</li><li>Physically fit and able to work in outdoor conditions</li></ul><p><b>Responsibilities:</b></p><ul><li>Operate the equipment for excavation, loading, trenching, and backfilling</li><li>Perform daily equipment inspections and basic maintenance checks</li><li>Follow site safety regulations and supervisor instructions</li><li>Coordinate with site engineers and supervisors</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p>

Excavator (Heavy Equipment Operator)

ARCCO Group of Companies

<p>A Mobile Crane Operator is responsible for operating mobile hydraulic cranes to lift, move, position, and place materials safely and efficiently at construction, industrial, or logistics sites across Abu Dhabi and the UAE. The operator ensures compliance with UAE safety standards, company procedures, and equipment manufacturer guidelines.</p><p><b>Key Responsibilities</b></p><p><i><b>Crane Operation:</b></i></p><ul><li>Operate mobile cranes (25T&ndash;500T or as specified) for lifting and rigging operations.</li><li>Conduct pre-operation checks, daily inspections, and ensure crane readiness.</li><li>Determine load weights, lifting capacities, radius, and boom angles before operation.</li><li>Position crane safely and stabilize it using outriggers as required.</li><li>Maneuver loads with precision as instructed by riggers or lifting supervisors.</li></ul><p><i><b>Safety &amp; Compliance:</b></i></p><ul><li>Follow UAE safety regulations, including Abu Dhabi Municipality, ADNOC, EHS-Trakhees, or client-specific HSE standards.</li><li>Strictly adhere to LOTO, tag-out procedures, and site safety rules.</li><li>Ensure all lifts are executed according to the approved Lifting Plan.</li><li>Report any defects, incidents, or unsafe conditions to the supervisor.</li></ul><p><i><b>Maintenance &amp; Equipment Care:</b></i></p><ul><li>Perform routine maintenance and basic troubleshooting.</li><li>Ensure crane cleanliness and proper storage after work.</li><li>Record operation hours, inspections, and maintenance logs.</li></ul><p><i><b>Coordination &amp; Communication:</b></i></p><ul><li>Work closely with the Rigger, Banksman, and Lifting Supervisor.</li><li>Use hand signals, radios, and communication tools effectively.</li><li>Assist in planning lifting operations when required.</li></ul><p><i><b>Qualifications &amp; Requirements:</b></i></p><ul><li>Valid UAE Heavy Vehicle License (Category 7 or as required).</li><li>Valid Mobile Crane Operator Certificate approved by: TADBEER/RTA, TAW-J/ADM or Recognized Training Institutes.</li><li>Minimum 2 years&rsquo; experience operating mobile cranes (GCC or UAE preferred).</li><li>Knowledge of safe lifting practices and load chart interpretation.</li><li>Ability to work under heat conditions and in high-risk environments.</li><li>Good communication skills in English (Arabic/Hindi/Urdu is an advantage).</li></ul><p><i><b>Preferred Skills:</b></i></p><ul><li>Familiarity with Hydraulic cranes, All-terrain cranes, Rough-terrain cranes.</li><li>Experience with construction, oil &amp; gas, infrastructure, and port operations.</li><li>Ability to follow detailed instructions and safety procedures.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you willing to relocate to Abu Dhabi?</li><li>How soon you can join?</li><li>How many years of UAE experience do you have as Mobile Crane Operator?</li></ul>

Mobile Crane Operator – (Abu Dhabi, UAE)

Dusit

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES:</p>
<div>
Guest Service Responsibilities<br>
<ul><li>The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.</li><li>The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.</li><li>The Service Center Agent must ensure that through personal presentation, telephone manner, effective and efficient work practices and guest service standards, that guests and callers &ldquo;first&rdquo; impression of Hotel is a lasting one of genuine warmth and friendliness and of high standards.</li><li>Follow up: The Service Center Agent will act quickly and efficiently, following the guest requests and instructions received by her/his supervisor.</li><li>Telephone transfers: The Service Center Agent will be attentive to all guest requests and will ensure his/her entire satisfaction the service provided. She/he will ensure to transfer a call to the right person; he/she will introduce the person on line before to hang off. The Service Center Agent must know by heart all the telephone extensions of the Hotel in order to be more efficient.</li><li>Privacy: The Service Center Agent will be attentive to respect the privacy/confidentiality of the information, or guest names available at the operator room. He/she will ensure not to transmit any guest name, or guest history information.</li><li>Wake-Up Calls: The Service Center Agent will ensure that any wake-up call requested by a guest is performed at the exact time according to the established procedure.</li><li>Guest Messages: The Service Center Agent will be attentive when they receive a message for a guest to take all the information and record them carefully. She/he well ensures that the guest has well received the message with full information.</li><li>Calls Handling: The Service Center Agent is responsible to ensure that all phone calls are answered within 3 rings; he/she will then find the polite and tactful way to keep on hold a guest when it is required.</li><li>Guest Knowledge: The Service Center Agent must have a good knowledge of the Sofitel So Bangkok guests, especially all the VIP and will mention their name on the phone as often as possible.</li></ul></div>
<div>
Technical Responsibilities<br>
<ul><li>Organization: She/he will ensure that Service Centre Room is perfectly tidy at any time.</li><li>F&amp;B Knowledge: The Service Center Agent has to ensure his/her full knowledge about the hotel outlets and menus. . The Solution Centre Officer must know on a daily basis the dishes of the day and have a good knowledge of Room service menu with all characteristics.</li><li>F&amp;B Order: The Service Center Agent will be attentive to get all details of a Room Service order, asking the accurate questions. All will be carefully recorded in a logbook and the full details will be given to the Room Service staff. The Service Center Agent will then ensure that the order is sent on time and reconfirm with the guest if it is reaching his expectations</li><li>Housekeeping Follow up: He/she will as well answer all guest requests regarding the housekeeping issues. He/she will then ensure that he/she understands properly the request and will record the full details in the Logbook. The Service Center Agent will then ensure that the request has been followed up on time and will reconfirm with the guest that the proper follow up has been made.</li><li>Communication: She/he will be attentive on all information received during the Supervisor briefing. She/he will be active and dynamic in participating in these different discussion opportunities. During his/her shift, she/he will report quickly any problem or question to her/his supervisor. The Service Center Agent will read the Service Center Agent logbook at the beginning of shift, follow up and keep it updated during his/her shift. Any problem or complaint must be recorded by the The Service Center Agent right away.</li><li>Handover: Each end shift, The Service Center Agent will give a full handover to The Service Center Agent of the following shift regarding the activity &amp; pending issues to be followed.</li><li>Security Issues: The Service Center Agent has an important role to play in terms of security; he/she has to know by heart all security procedures established and to be able to act accurately if it is required.</li><li>To ensure that all the standards and procedures established at the Hotel are reached successfully and permanently.</li></ul></div>
<p>
OTHERS</p>
<ul><li>Continuous learning through own IDP.</li><li>Any other duties as may be assigned by the superior.</li></ul>
<p>
ACCOUNTABILITIES</p>
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>
<p>
COMPANY&rsquo;S CULTURE</p>
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>
<p>
CONFIDENTIALITY</p>
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
<p>
JOB REQUIREMENT
</p><p>1. Bachelor degree in Hotel Management or any relevant discipline<br>
2. Minimum of 1 years in Call Center experience, preferably in a hospitality business<br>
3. Knowledgeable both in Call Center operation and technical<br>
4. Have excellent English communication skills both in written and spoken posses professional disposition with excellent communication and interpersonal skills</p><br>
</div><div><div>
</div></div></div><div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2><div>
<ul><div><div><div>Date Posted</div>
<div>December 9, 2025</div>
</div></div><div><div><div>Location</div>
<div><div>Dusit Thani Abu Dhabi
</div></div></div></div><div><div><div>Division</div>
<div><div><div>Rooms
</div></div></div></div></div><div><div><div>Minimum Experience</div>
<div>2 Year
</div></div></div><div><div><div>Qualification</div>
<div>Associate Degree
</div></div></div><div><div><div>Career Level</div>
<div>Others</div></div></div></ul></div></div></div></div></div></div>

Service Center Agent

Royal Health Group

<p>We are hiring Call Center Agents for our hospital in Abu dhabi</p><ul><li>Answer queries and to provide information directly to the person or on the telephone.</li><li>To carry out relevant tasks &amp; assignments as required and requested by immediate supervisor/management.</li><li>Book appointments and follow up appointments according to the patient request.</li><li>Ensure appointment schedules are adhered to with minimal or no waiting times.</li><li>Call patients as soon as the information is given that doctor will be late or has an emergency case and appointment to be rescheduled accordingly.</li><li>Handle patient complaint in a timely manner, takes notes and seeks superiors assistance</li><li>Follow up on all the pending cancellations of registrations.</li><li>Be updated about the accepted insurance cards in the Hospital.</li><li>Ensure correct information is always available.</li><li>Communicating with peers, co-workers and supervisors and providing them with information in mail, email fax or telephone or in person.</li><li>Professional attitude and aptitude towards communication keeping in mind that in every communication to internal or external customers the Hospital is represented.</li><li>Performs any other job assigned by the reporting Supervisor/Manager.</li></ul><p>Job Types: Full-time, Permanent</p><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>UAE Hospital/Medical Center: 1 year (Required)</li></ul><p>Language:</p><ul><li>Arabic Fluently (Required)</li></ul>

Call Center Agent

<div><p><b>NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.
</b></p><p><b>Job Summary
</b></p><p>Function as the machine operator for Blasting, Prime/ liquid coating and Powder station
</p><p><b>RESPONSIBILITIES
</b></p><ul><li>Function as the operator for Prime / Coating / blasting station.
</li><li>Perform Prime, Coating (powder / liquid), Blast application as Per the NOV Tuboscope Standard Operating Procedure.
</li><li>Verify through visual inspection that the pipes are suitable for coating.
</li><li>Perform necessary qualification test by the use quality control gauges to verify that the pipes meet the SOP.
</li><li>Inform the Coating Plant Supervisor or his designee if any disturbance or irregularities in the production flow occurs.
</li><li>Records Daily Production Reports, Quality Assurance/Control Reports and all necessary Reports regarding operation
</li><li>Follow all the Company HSEMS, QMS, policies and procedures
</li>Perform other duties that maybe assigned by the Plant Manager or his designee<br>
<li>
<br>
</li></ul><p><b>Desirable
</b></p><ul><li>Training certificates
</li><li>Technical Diploma
</li><li>Minimum 1-2 years of related experience in similar work environment
</li><li>Team player
</li><li>Flexible
</li><li>Good English command</li></ul></div>
<br><div>Every day, the oil and gas industry&rsquo;s best minds put more than 150 years of experience to work to help our customers achieve lasting success.
<br>
<br>
<b>We Power the Industry that Powers the World
</b><br>
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success&mdash;now and in the future.
<br>
<br>
<b>Global Family
</b><br>
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
<br>
<br>
<b>Purposeful Innovation
</b><br>
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
<br>
<br>
<b>Service Above All
</b><br>
This drives us to anticipate our customers&rsquo; needs and work with them to deliver the finest products and services on time and on budget.</div>

Coating Machine Operator (Prime, Blasting station)

Woopel

<p>Crane operator in Abu-Dhabi, UAE<br><br>We are looking for a Crane Operator in Abu Dhabi to join our team. The successful candidate will be responsible for operating heavy cranes used in the construction and engineering industry, ensuring the safe and efficient operation of the machine at all times.<br><br>The ideal candidate should have experience with various types of crane operations and a commitment to safety. They should have good interpersonal skills, be detail-oriented, and able to work independently as well as part of a team. The successful candidate must also pass a safety training program prior to operating any crane.<br><br>Responsibilities:<br>• Follow safety protocols and regulations at all times<br>• Operate heavy cranes safely and efficiently<br>• Ensure that all loads are securely placed<br>• Maintain the crane according to manufacturer's specifications<br>• Report any mechanical related issues to the supervisor.<br>• Inspect equipment regularly for potential problems or faults<br>• Train other operators when required<br>• Work with other personnel such as engineers or surveyors on site.<br>Qualifications:<br>• A minimum of 2 years experience in crane operation<br>• Ability to read blueprints and other engineering documents<br>• Good knowledge of mechanical systems and components<br>• Excellent communication skills both written and verbal<br>• Ability to work under pressure in a fast-paced environment • Must be willing to work flexible hours including overnight shifts when needed • Must pass safety training prior to operating any crane • Must be able to work in Abu Dhabi with valid visa, if applicable.<br><br>We offer competitive salary at 1600 AED per month with additional benefits including medical insurance and transportation allowance. If you meet the above qualifications, please apply here with your CV for consideration.</p><p>This job has no reviews yet. You can be the first!</p><p>The most in-demand professions in Abu-Dhabi:</p><p>MEAT SLAUGHTERHOUSE WORKER PACKERS, SORTERS UKRAINE without work experience</p><p>Users also frequently search in these cities:</p><p>More professions from the category Construction - Renovation - Architecture:</p><p>Subscribe to our telegram </p>

Crane operator

Explore 255+ Ays telephone operator supervisor in Spa Gym Sauna Jobs In Special Education Jobs In The Division Of Engineering Dr Rafael Yong Ak Song Jobs In Abu Dhabi this December. Find roles across top companies and apply now to boost your career.