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back of house manager

Rixos Hotels

<div>
 
 Company Description
 
 
 
 Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
 
 
 Key Features:
 
 
 Stunning Waterfront Setting:
 
 
 Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
 
 
 Luxurious Accommodations:
 
 
 Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
 
 
 World-Class Dining:
 
 
 Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
 
 
 State-of-the-Art Facilities:
 
 
 Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
 
 
 Exceptional Service:
 
 
 At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.
 
 
 
 Job Description
 
 
 
 
 Main Duties and Responsibilities:
 
 
 
 Will be In-charge of the Stewarding Department
 
 
 <ul>
 <li>
 To have a full working knowledge of all hygiene and occupational health &amp; safety regulations in the United Arab Emirates, according to UAE Municipality standards.
 </li>
 <li>
 To possess the HACCP certification and to comply and follow at all times the HACCP processes put into place.
 </li>
 <li>
 To ensure that breakages are administrated in order to provide constant feedback to the operation as a tool to reduce breakages and losses.
 </li>
 <li>
 To strictly adhere to the established operating expenses and ensure that all costs are controlled.
 </li>
 <li>
 To ensure an effective payroll control through a flexible work force and maintain a close cooperation with other Food &amp; Beverage outlets.
 </li>
 <li>
 To participate in the formulation of the Annual Operating Budget operating cost, operating equipment and FF&amp;E requirements in line with the compilation of the Annual Business Plan.
 </li>
 <li>
 To ensure that the Stewarding Department is managed, providing a courteous, professional, efficient and flexible service at all times.
 </li>
 <li>
 To assist and coach in the operation and be visible during peak times or major events having a hands on approach.
 </li>
 <li>
 To implement a flexible scheduling based on business patterns.
 </li>
 <li>
 To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work.
 </li>
 <li>
 To assign responsibilities to subordinates, implementing multi tasking principle and to check their performance periodically.
 </li>
 <li>
 To establish and strictly control inventories and to the par stocks in the operation for all operating equipments, Food &amp; Beverage, FF&amp;E items and to ensure that the outlet is adequately equipped.
 </li>
 <li>
 To conduct monthly inventory checks on all operating equipments and supplies.
 </li>
 <li>
 To carry out bi-yearly, yearly inventory of operating equipment as well as conducting monthly par stock checks.
 </li>
 <li>
 To organize in a proper way all equipment storage with full codification for all labeled items
 </li>
 <li>
 To control the requisitions, storage and careful use of all operating equipments and supplies.
 </li>
 <li>
 To conduct daily pre-shift briefings to employees on preparation, service and hotel events.
 </li>
 <li>
 To liaise with the Kitchen and Food &amp; Beverage Department on daily operations and quality control.
 </li>
 <li>
 To ensure that each outlet is supplied with clean and dry operating equipments in conjunction with the Hygiene Officer
 </li>
 <li>
 To ensure that the food production areas are supplied with clean and dry kitchen utensils in conjunction with the Hygiene Officer
 </li>
 <li>
 To supervise night cleaning in kitchen, front (Open Kitchen) and back-of-house food and beverage areas
 </li>
 <li>
 To ensure that back-of-house cleaning schedules and garbage runs are strictly adhered to and areas are cleaned according to the established standards.
 </li>
 <li>
 To ensure documented weekly walkthrough with Executive Chef, Hygiene Officer and Assistant Food and Beverage Director
 </li>
 <li>
 To ensure that the back of the House areas are kept clean and organized.
 </li>
 <li>
 To have a thorough understanding and knowledge of all Food &amp; Beverage equipment needs and network with other hotels to borrow equipment as and when needed.
 </li>
 <li>
 To handle suppliers enquiries in a courteous and efficient manner.
 </li>
 <li>
 To be demanding and critical when it comes to service and hygiene standards in conjunction with the hygiene officer
 </li>
 <li>
 To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to superiors if no immediate solution can be found and assure follow up with guests.
 </li>
 <li>
 To ensure that the Stewarding team complements the Outlet team in projecting a warm, professional and welcome image.
 </li>
 <li>
 To ensure that all Departmental Operations Manuals are prepared and updated annually.
 </li>
 <li>
 To submit to Food &amp; Beverage Office the following: Monthly Outlet Report Monthly Objective Review, Monthly Breakage and Loss Report, Chemical Consumption Report, Monthly Training Report.
 </li>
 <li>
 To plan the outlet weekly roster and work schedules to ensure that the stewarding operation is adequately staffed to handle the level of business.
 </li>
 <li>
 To maintain outlet communication board.
 </li>
 <li>
 To submit all staff incident reports.
 </li>
 <li>
 To maintain the Daily Log Book.
 </li>
 <li>
 To report &ldquo;Lost &amp; Found&rdquo; items
 </li>
 <li>
 To attend weekly Food &amp; Beverage Meeting and Daily Operations Meeting.
 </li>
 <li>
 To provide the Purchase Manager with detailed Product and Purchase Specifications for items used in the outlet.
 </li>
 <li>
 To liaise and organize with Housekeeping Department that the established cleaning schedules are strictly adhered to and coordinated between the two departments.
 </li>
 <li>
 To coordinate all Repair and Maintenance and issue repair and maintenance job orders to ensure the proper maintenance of the outlet.
 </li>
 <li>
 To ensure that all operating equipments provided to the departments are kept in good condition.
 </li>
 <li>
 Must be an example of the Rixos Values, Brand Standards, and a champion of appearance and hygiene guidelines.
 </li>
 <li>
 Implements guidelines, policies and procedures for those operating departments according to Rixos Guidelines &amp; Standards.
 </li>
 <li>
 Must apply the Rixos Food &amp; Beverage rituals.
 </li>
 <li>
 To maintain a good rapport and working relationship with staff in the outlet and all other departments.
 </li>
 <li>
 To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
 </li>
 <li>
 To fully support the Departmental Training Function in the Department assigned.
 </li>
 <li>
 To undertake any reasonable tasks and secondary duties as assigned by the Executive Chef.
 </li>
 <li>
 To respond to any changes in the Engineering function as dictated by the industry, company and hotel.
 </li>
 <li>
 To conduct monthly staff meetings.
 </li>
 <li>
 To conduct yearly employee performance appraisals.
 </li>
 <li>
 To identify and develop young talents within the organization for future potential growth within the company.
 
 
 </li>
 </ul>
 To prepare and participate in the Monthly Objective Review
 
 
 
 Qualifications
 
 
 
 It is the responsibility of all employees in Rixos Marina, to adhere to established ISO Integrated Management System that include Quality, LQA, Environment, Health, Safety &amp; Risk Management, Food Safety Management system, Customer complain handling management system (ISO 9001, 14001, 22000, 10002 ) Policies, procedures, manual, SOPs etc and other applicable legal requirements.
 
 
 Employee is expected and strongly encouraged to participate and contribute in the comprehensive risk management program, environmental impact assessment, and prevention of pollution, energy and water saving initiatives, enhancement of quality and guest satisfaction and continual improvement plan.
 
 
 Stewarding Operational Standards, Policy &amp; Procedure Adherence
</div>

Back of House Manager

Al Maya Island & Resort

Landscape Supervisor &ndash; 5-Star ResortLocation: Front &amp; Back of House (All Landscaping Areas)Reports to: Engineering Head / Hotel &amp; Beach Club ManagerJoin our luxury resort team as a Landscape Supervisor and lead the transformation of our outdoor spaces. We're seeking a passionate professional with:Qualifications:<ul><li>5+ years in landscaping at a 5-star resort</li><li>Diploma in a related field</li><li>Strong leadership and communication skills</li><li>Expertise in landscape systems and maintenance</li></ul>Key Responsibilities:<ul><li>Lead and manage landscape operations and team performance</li><li>Plan and execute maintenance, repairs, and green initiatives</li><li>Monitor plant health, soil, and irrigation systems</li><li>Ensure safety, compliance, and high aesthetic standards</li><li>Champion sustainability and energy efficiency projects</li></ul>If you're ready to shape paradise and grow with a dynamic team, apply now!Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Landscape Supervisor

Loewe

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
Location : Saadiyat Grove Mall, Abu Dhabi.
As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Your role will be:
<ul><li>Achieve individual and store objectives.
</li><li>Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
</li><li>Engage with all clients and develop long lasting relationships.
</li><li>Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
</li><li>Master and transmit our brand history and heritage.
</li><li>Highlight our product categories through your product knowledge and storytelling.
</li><li>Develop and grow your client book, updating client information on the relevant company tools.
</li><li>Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
</li><li>Actively participate in visual merchandising in accordance with LOEWE&rsquo;s visual standards.
</li><li>Maintain products in an efficient, clean, secure, and organized manner, front and back of house.
</li><li>Support with inventory management and ad hoc back of house tasks.
</li><li>Follow the company&rsquo;s policies and procedures including LOEWE&rsquo;s standards in terms of grooming and behaviour.
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3>What is important for the role:
<ul><li>Proven experience in achieving individual goals and contributing to team results.
</li><li>Experience within a similar customer centric role.
</li><li>Deep interest in Fashion, Art, and Culture.
</li><li>Be naturally inclusive and open minded.
</li><li>Confident, service orientated, adaptable and empathetic in style and approach.
</li><li>Effective communication skills with the sensitivities to build and maintain a client portfolio.
</li><li>Results driven with a commercial mindset without compromising on the Team Player attitude.
</li><li>Fluent in English and Arabic
</li></ul></div><div><h3 class="jobSectionHeader">Additional information
</h3>About LOEWE
Created in Spain in 1846, LOEWE approaches 180 years as one of the world&rsquo;s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand&rsquo;s belief in the importance of craft in today&rsquo;s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.
At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.
</div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">LOEWE
 
MAISON
 
</h2><div>Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison&rsquo;s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.
 
Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts &amp; Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection &ndash; and the House is committed to supporting the artists and creators informing its work.
 
Today, Loewe&rsquo;s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe&rsquo;s ideals and vision.
 
Radical and ever-evolving: here&rsquo;s to another 200 years of Loewe history
 
Since 2013, Jonathan Anderson, Loewe&rsquo;s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.
 
Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women&rsquo;s and Men&rsquo;s collections, Loewe has been further elevated as an influential and global cultural force.
 
At the intersection of fashion, craft and culture, Loewe&rsquo;s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension &ndash; involving fine arts, film, dance, etc. &ndash;, Loewe has become a vibrant force for creativity and innovation, ensuring the brand&rsquo;s durability for another 200 years&hellip; and more.</div></div></div></div></div></div></div>

Client Advisor

Mandarin Oriental Hotel Group

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Duty Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Front Office Department, the Duty Manager is responsible for supervising all areas and activities pertaining to the guest services operation and all-around hotel activities. Direct and manage Front Office in absence of the Front Office Manager and assist the Assistant Front Office Manager. The Duty Manager reports to the Front Office Manager.

As a Duty Manager, you will be responsible for the following duties:
<ul>
<li>Support and assist all Front Office sections.</li>
<li>Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.</li>
<li>Inform and co-ordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them.</li>
<li>Check all correspondence of the day&rsquo;s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required.</li>
<li>Control room availability for walk-ins and establish accountability for guests departure dates and times.</li>
<li>Follow up with Housekeeping for any unresolved room discrepancies.</li>
<li>Maintain reservation procedures and same day arrivals.</li>
<li>Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.</li>
<li>Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.</li>
<li>Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees.</li>
<li>Ensures that all departmental information is kept accurately and up to date.</li>
<li>Promotes in house sales and facilities to maximize hotel revenues.</li>
<li>Understand and carries out duties in line with Hotel Emergency Procedures.</li>
<li>Inspects Front and Back of house for cleanliness, Health &amp; Safety and reports any faults to concerned departments.</li>
<li>Inspect guestrooms on a daily basis.</li>
<li>Co-ordinate/Assist security personnel in all related matters.</li>
<li>Respond promptly to any operational requests from Front Office and other hotel departments.</li>
<li>Attends to referred and unsolved problematic situations.</li>
<li>Co-ordinate and assist with accommodation and transportation of guests in overbooked situations.</li>
<li>Completes VIP, delegations and group leaders welcome and farewell as appropriate.</li>
<li>Conduct efficient hand-over during shift changes.</li>
</ul>
As a Duty Manager, we expect from you:
<ul>
<li>High school diploma or suitable equivalent</li>
<li>Previous experience in the same role in a luxury hotel is preferred, resort experience will be a plus</li>
<li>Well-groomed, professional appearance</li>
<li>Outstanding written and verbal communication skills in English</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Duty Manager

Accor

<div>Company Description 
Why work for Accor?
Novotel and Ibis Abu Dhabi Gate Hotel 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
As Executive Housekeeper, you will be responsible for overseeing all aspects of housekeeping operations to ensure that all guest rooms, public areas, and back-of-house areas meet the highest cleanliness standards. This role requires leadership, organization, and attention to detail to maintain an exceptional guest experience while ensuring the efficient operation of the housekeeping department. 
Job Description 
What you will be doing:
Key Responsibilities:<ul><li>
Leadership &amp; Management<ul><li>
Lead and manage the housekeeping team, including hiring, training, and scheduling.</li><li>
Ensure proper training and professional development of all housekeeping staff.</li><li>
Conduct regular performance evaluations and provide feedback to team members.</li></ul></li><li>
Operational Oversight<ul><li>
Develop and implement housekeeping policies and procedures to ensure efficient operations.</li><li>
Monitor and maintain cleanliness standards in guest rooms, public areas, and back-of-house areas (e.g., laundry, staff areas).</li><li>
Ensure rooms are cleaned and maintained according to the hotel&rsquo;s quality standards and in a timely manner.</li><li>
Ensure the proper stocking of cleaning supplies, linens, and amenities.</li></ul></li><li>
Inventory &amp; Budget Management<ul><li>
Maintain inventory control for housekeeping supplies, linens, and equipment, ensuring cost-effectiveness.</li><li>
Monitor departmental budget and expenses, and work to achieve cost-saving measures without compromising quality.</li><li>
Track and report inventory levels, and order supplies as needed.</li></ul></li><li>
Quality Control &amp; Inspections<ul><li>
Perform regular inspections of guest rooms and public areas to ensure cleanliness and compliance with health and safety regulations.</li><li>
Address guest complaints or special requests regarding cleanliness or housekeeping services in a timely manner.</li><li>
Ensure all staff adhere to safety standards, including proper handling of cleaning chemicals and equipment.</li></ul></li><li>
Collaboration &amp; Communication<ul><li>
Coordinate with other departments (e.g., Front Desk, Maintenance, F&amp;B) to ensure seamless guest services.</li><li>
Communicate with the front desk team regarding room status and readiness.</li><li>
Prepare reports on housekeeping activities, budgets, and team performance.</li></ul></li><li>
Guest Relations<ul><li>
Respond to guest inquiries and concerns regarding housekeeping services.</li><li>
Ensure high levels of guest satisfaction by providing excellent housekeeping services.</li></ul></li></ul> 

Qualifications 
Your experience and skills include:
<ul><li>5+ years in same field high volume and hotel experience strongly preferred.</li><li>
Innovator &ndash; spirit to drive change/quest to be the best.</li><li>
Strong communicator &ndash; verbal and written.</li><li>
Natural leader to keep the team engaged and focused.</li><li>
Organized with solid time management skills.</li><li>
Team player with a collaborative approach.</li><li>
Sustainability-minded.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Executive Housekeeper

Hilton

<div>Learning &amp; Development Executive
A Training Officer is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives. 
 
 
What will I be doing? 
As a Training Officer, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Officer will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Provide quality training to internal customers</li>
<li>Assist in coordinating and administering Vocational Qualification</li>
<li>Adhere to in-house training plan</li>
<li>Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager</li>
<li>Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis</li>
<li>Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance</li>
<li>Ensure new employees have received departmental and legal training</li>
<li>Hold monthly Departmental meetings with trainers to ensure training needs are being covered</li>
</ul>What are we looking for? 
A Training Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in HR/training</li>
<li>Positive attitude</li>
<li>Good communication and people skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>CIPD qualified</li>
<li>Knowledge of hospitality</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Learning & Development Executive

<div>Asst. Housing and Team Services Manager - Conrad Abu Dhabi Etihad Towers
The Asst. HR Team Services Manager is responsible for overseeing and managing all aspects of staff accommodation and cafeteria operations, the hotel&rsquo;s first aid room/clinic, and staff activities, under the guidance of the Human Resources department. This role ensures that all team members living in staff accommodation receive high-quality and responsive housing services in a safe and secure environment. Key responsibilities include monitoring maintenance and facilities issues, coordinating with relevant departments to resolve concerns promptly, providing support to staff as needed, and assisting with employee relations. The Asst. HR Team Services Manager plays a vital role in enhancing the overall staff experience, promoting a positive living and working environment, and ensuring smooth daily operations of all housing and welfare services. 
What will I be doing? 
As an Assistant HR Team Services Manager, you will assist in overseeing and managing all aspects of staff accommodation operations under the guidance and supervision of the Human Resources department. You will be responsible for ensuring that all team members living in staff accommodation receive high-quality, responsive housing services in a safe and secure environment, providing support as needed. The role also involves monitoring maintenance and facilities issues to ensure an excellent staff experience while supporting employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Distribute, delegate and direct workload to ensure maximum productivity and team members satisfaction with minimum outlay of expenses</li><li>
Conduct one to one and performance development review of the team members,coach and counselling team members when needed. Ensure that all matters relating to staff housing is conducted in accordance with the staff house accommodation policy.</li><li>
Assist in social activities and provide ongoing support and follow up in project timelines to be met.</li><li>
Involve in hiring and training accommodation team members in proper work procedures and techniques. Communicate effectively to conduct staff and departmental meetings.
</li><li>Attend various related meetings to obtain and disseminate pertinent information. Attend team members' complaints related to housing operation.</li><li>
Assist HR Manager with the preparation of annual budgets and monthly forecasts. Monitor and control budget through the year.</li><li>
Assists incoming new joiners and provides accurate information. Greets internal and external customers in friendly and professionally manner and handle requests in an efficient manner.</li><li>
Maintain accurate report of staff house allocation.</li><li>
Create and distributes flyers and memos, flyers and newsletter as assigned.</li><li>
Assist in team members activities inlcuing but not limited to wellness, sports, etc</li><li>
Ensure that the staff cafeteria is consistently well-stocked and provide hands-on support to maintain smooth daily operations</li><li>
Provide support to ensure the staff first aid room/clinic operates efficiently and meets the needs of all team members</li></ul>
What are we looking for? 
An Assistant HR Team Services Manager serving Hilton brands is always working on behalf owith other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in Staff Accommodation in hospitality or equivalent role</li><li>
Positive attitude and possess leadership skills</li><li>
Good communication and people skills</li><li>
Committed to delivering a high level of customer service, both internally and externally</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure</li><li>
Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Knowledge of hospitality</li><li>
Good knowledge of employment law and employee relations</li><li>
IT proficiency</li><li>
With Basic Fire and Safety certification</li><li>
With Basic Life Support certification
</li></ul>What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Asst. Housing and Team Services Manager - Conrad Abu Dhabi Etihad Towers

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