assistant butler

attendant-loss prevention Jobs in Istanbul Turkey

attendant-loss prevention

bartender

f&b server assistant Jobs in Istanbul Turkey

f&b server assistant

f&b servers

bell attendant

Hilton

<div>Bell Attendant
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. 
 
 
What will I be doing? 
As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Greet and escort arriving and departing guests to and from their accommodations</li>
<li>Retrieve and transport guest luggage</li>
<li>Inspect guest rooms and acquaint guests with these rooms and their features</li>
<li>Respond to guest inquiries and requests in a timely, friendly and efficient manner</li>
<li>Organize and store luggage, as needed, according to guidelines</li>
<li>Assist in the maintenance, appearance and functionality of equipment</li></ul>
What are we looking for? 
Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Positive attitude and communication skills</li><li>
Ability to work flexible hours</li><li>
Ability to work under pressure</li><li>
Ability to work on own and as part of a team</li><li>
Commitment to respond to Guest requests and deliver high levels of service</li><li>
Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience as a Bell person</li><li>
Previous experience working within a hotel</li></ul>
What&rsquo;s in it for me?<ul><li>
Career and development opportunities in Hilton Hotels Worldwide</li><li>
Competitive Salary &amp; Wages</li><li>
Private Health Insurance (After 6 Months of Your Service)</li><li>
&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends</li><li>
Complimentary Dry Cleaning for Business Attire</li><li>
Monthly Transportation Fee</li><li>
Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)</li><li>
14 days paid paternity leave</li><li>
Opportunity to make a positive impact on environment and community with Travel with Purpose program 
 
What will it be like to work for Hilton? 
</li></ul>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Bell Attendant

wish more hotel şişli

5* WISH MORE HOTEL &#350;&#304;&#350;L&#304; OTEL&#304;M&#304;ZE &ndash; &quot;BELLBOY&quot; ARANIYORWish More Hotel &#350;i&#351;li ailesine kat&#305;lmak &uuml;zere, a&#351;a&#287;&#305;daki niteliklere sahip #Bellboy aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r:Aranan Nitelikler:<ul><li>&#304;ngilizce ak&#305;c&#305; konu&#351;ma ve anlama ve var ise tercihen Arap&ccedil;a konu&#351;abilen</li><li>B s&#305;n&#305;f&#305; s&uuml;r&uuml;c&uuml; ehliyetine sahip, </li><li>Aktif olarak ara&ccedil; kullanabilen,</li><li>Vardiyal&#305; &ccedil;al&#305;&#351;ma sistemine uyum sa&#287;layabilecek,</li><li>Misafir memnuniyetini &ouml;n planda tutan,</li><li>Sorumluluk sahibi ve g&uuml;ler y&uuml;zl&uuml;,</li><li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n, ileti&#351;im becerileri g&uuml;&ccedil;l&uuml;,</li><li>Techilli ya da askerlik ile ili&#351;i&#287;i bulunmayan,</li><li>T.C. vatanda&#351;&#305; (Erkek)</li></ul>&#304;&#351; Tan&#305;m&#305;:<ul><li>Misafirlerin kar&#351;&#305;lanmas&#305; ve bagajlar&#305;n&#305;n odalar&#305;na ta&#351;&#305;nmas&#305;,</li><li>Ara&ccedil;lar&#305;n (otel d&#305;&#351;&#305;) alan otoparka al&#305;nmas&#305;,</li><li>Misafir taleplerine yard&#305;mc&#305; olunmas&#305;,</li><li>Lobi d&uuml;zen ve tertibine destek verilmesi,</li><li>Gelen-giden kargo ve emanetlerin takibi.</li></ul>Sen de bu dinamik ekibin bir par&ccedil;as&#305; olmak istiyorsan ba&#351;vurunu bekliyoruz!Lokasyon: &#350;i&#351;li / &#304;stanbul#bellboy #i&#351;ilanlar&#305; #otel #i&#351; #acil #recruiting #hiring&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Bellboy (B-Ehliyetli Aktif Araç kullnabilen)

bunq

<div>
 We&rsquo;re all about giving our users a smooth, worry-free banking experience while keeping their money safe from fraudsters 🛡️ As a Fraud Ops Analyst, you&rsquo;ll be the go-to person for spotting any suspicious activity, protecting users at every stage, and making sure we stay compliant with all the rules.
 
 
 You&rsquo;ll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.
 
 
 
 Take Ownership
 
 
 
 <ul>
 <li>
 Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity 🕵️&zwj;&male;️
 </li>
 <li>
 Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead
 </li>
 <li>
 Bring empathy and effective communication into every interaction to provide the best support possible
 </li>
 <li>
 You have knowledge of fraud monitoring and prevention
 </li>
 <li>
 You speak English fluently and have strong communication skills, while showing empathy
 </li>
 <li>
 You're a problem solving enthusiast, and can prioritize your work when needed
 </li>
 <li>
 You thrill at leading thorough investigations, using your attention to detail for efficient resolution
 </li>
 <li>
 You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell
 </li>
 <li>
 Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.
 
 
 </li>
 </ul>
 
 Your space to perform
 
 
 
 We give you the space and the tools you need to succeed 💪🏼
 
 
 🤟 Join forces with great colleagues across the globe to revolutionize banking
 
 
 🌟 Make lasting impact by working on complex &amp; exciting challenges
 
 
 📚 Accelerate your career growth with bunq Academy and learning budgets
 
 
 💸 Monthly contributions to your phone and internet bills
 
 
 💻 A Macbook to keep with you while you're with us
 
 
 👩&zwj;💻 Working hybrid &amp; earn Digital Nomad perks over time
 
 
 🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
 
 
 🍪 Lunch and snacks at the office, vegan options included
 
 
 🚴&zwj;&female;️ Stay fit &amp; healthy with a Multisport gym card
 
 
 ⚕️ Private health insurance, just in case
 
 
 🍻 Friday drinks, team events, and other celebrations - bunq style!
 
 
</div>

Fraud Ops Analyst

Marriott International

<div>Additional Information 
Job Number25178335 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Istanbul, Suzer Plaza, Askerocagi Caddessi No 6, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. 
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Desk Agent

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A timeless palace between the continents. Proudly standing on the shores of the scenic Bosphorus &ndash; the storied strait that links Europe and Asia &ndash; our lovingly restored, 19th-century Ottoman palace brings together Istanbul&rsquo;s ancient architecture, warm Turkish hospitality and contemporary accommodations. Relax in one of our traditional hammams, spend an afternoon lounging around our outdoor pool, and savour Anatolian delicacies as you admire the soaring minarets and towers of the city&rsquo;s inimitable waterfront skyline. We&rsquo;ll show you a seldom-seen side of Istanbul during your stay with us.
Please note - this is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).
Join our Team
Four Seasons Hotel Istanbul at the Bosphorus is looking for a passionate and dynamic Assistant Night Manager to oversee the overnight operations of the hotel.
In this key leadership role, you will ensure that service excellence, guest satisfaction, and safety standards are upheld throughout the night, while leading and inspiring the overnight team to deliver the legendary Four Seasons experience.
What you will do:
<ul><li>Supervise all hotel operations during the overnight shift, ensuring consistent adherence to Four Seasons service standards across all departments.
</li><li>Act as the senior management representative during the night, making key decisions related to guest satisfaction, safety, and security in the absence of senior leaders.
</li><li>Prepare and review the Daily Revenue Report, ensuring the night audit process is completed accurately and on time.
</li><li>Coordinate closely with Front Office, Housekeeping, Concierge, Bell/Valet, and Room Service teams to guarantee seamless communication and service delivery.
</li><li>Conduct regular inspections of public areas and back-of-house spaces to ensure cleanliness, order, and maintenance.
</li><li>Resolve guest concerns or complaints with empathy, professionalism, and follow-through, ensuring glitches are logged, addressed, and prevented from recurring.
</li><li>Supervise, train, and motivate overnight staff, providing constructive feedback, coaching, and recognition to foster a high-performance culture.
</li><li>Maintain strong interdepartmental communication through accurate handovers and detailed reports for the next day&rsquo;s operations.
</li><li>Monitor labor costs and scheduling to maintain service quality while optimizing departmental efficiency.
</li><li>Promote a safe working environment by adhering to all emergency and safety procedures (fire, medical, security incidents, etc.).
</li><li>Support the Rooms Division team in maximizing occupancy and optimizing room revenue through thoughtful inventory management and up-selling initiatives.
</li><li>Uphold the Four Seasons brand promise by embodying the Golden Rule&mdash;treating others as you wish to be treated&mdash;and demonstrating our service philosophy in every interaction.
</li></ul>What you bring:
<ul><li>Minimum 2 years of experience in Front Office or Rooms Division, including supervisory experience, preferably in a luxury hotel environment.
</li><li>Strong leadership, mentoring, and organizational skills with the ability to motivate and inspire a diverse team.
</li><li>Excellent written and verbal English communication skills.
</li><li>Proficiency in Opera PMS and strong computer literacy.
</li><li>Proven ability to handle multiple priorities with grace and calm under pressure.
</li><li>Exceptional guest service mindset and problem-solving abilities.
</li><li>Strong attention to detail and commitment to maintaining the highest operational standards.
</li><li>Positive attitude, professional appearance, and the ability to represent the Four Seasons culture at all times.
</li><li>Flexibility to work overnight hours, weekends, and holidays as required.
</li></ul>About Four Seasons Hotels Istanbul at the Bosphorus
A thriving metropolis that connects continents, cultures, and religions, Istanbul captivates all who visit. Within this cradle of civilization, Four Seasons provides an oasis of quality and beauty in two unsurpassed locations.
Four Seasons Hotel Istanbul at the Bosphorus shines with a modern, resort-like experience that welcomes guests with luxurious sophistication.
Sky&rsquo;s the Limit
Four Seasons Hotels and Resorts has been named to FORTUNE magazine&rsquo;s &ldquo;100 Best Companies to Work For&rdquo; every year since 1998 &mdash; come and find out why! With over 100 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees &ndash; people who share a single focus and are inspired to offer great service.
What To Expect
Private Health Insurance
Excellent Learning and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Business Attire
Complimentary Employee Meals
Discounted Indoor Parking Privileges
&hellip; and so much more!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Legal Disclaimer
7 Nisan 2016 tarihli Resmi Gazete&rsquo;de y&uuml;r&uuml;rl&uuml;&#287;e giren 6698 say&#305;l&#305; Ki&#351;isel Verileri Koruma Kanunu&rsquo;na istinaden, &ouml;zge&ccedil;mi&#351;inizde yer alan ki&#351;isel bilgileriniz kurum b&uuml;nyesinde olu&#351;acak mevcut ve gelecek i&#351;e al&#305;m talepleri do&#287;rultusunda istihdam ama&ccedil;l&#305; kullan&#305;lacak olup; ki&#351;isel bilgileriniz veri taban&#305;m&#305;zda gizlilik i&ccedil;erisinde saklanacakt&#305;r.
&Ouml;zge&ccedil;mi&#351;inizin veri taban&#305;m&#305;zda bulunmas&#305;n&#305; istemiyorsan&#305;z, l&uuml;tfen contactus.bosphorus@fourseasons.com adresi ile ileti&#351;ime ge&ccedil;iniz.</div>

Assistant Night Manager

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About Four Seasons Istanbul Private Residences
The Four Seasons Private Residences are situated right where the districts of Ulus, Etiler and Levent converge, at the heart of a location which pulses with life and culture.
History and future, contemporary and traditional civilization, and art and pop culture all come together in one place, as the region showcases the city&rsquo;s most upscale shopping districts, renowned culinary destinations, and dynamic entertainment options. The Etiler neighbourhood of the Besiktas district, is one of the most prestigious and exclusive residential area of Istanbul, on the European side of the Bosphorus.
The property will be spread over multiple low-rise buildings, consisting of 82 apartments, in the range from 3-6 bedrooms. Operated by Four Seasons, the homeowners experience best in class amenities including a Bar-Lounge Area, Meeting Room, Kid&rsquo;s Playroom, Golf Simulator, Cinema, Pool, and Fitness/Spa facilities.
As part of the residence team in a Four Seasons standalone residential property, you will have a unique opportunity to continue to define and establish the operating model for standalone Four Seasons Private Residences.
As the leader in branded residences, Four Seasons currently operates 53 residential properties in 21 countries and 65% of the projects in our pipeline contain a residential component.
JOIN OUR TEAM
A Residential Public Area Attendant is responsible for keeping all residential common areas, both interior and exterior, in addition to the administrative areas clean and well stocked.
TASKS
<ul><li>Check, clean and restock all residential area washrooms, residential lobby, mail room, residential corridors, and all common areas (e.g. Carpark, garden, residence lounge, kids club, youth club, indoor &amp; outdoor swimming pool area, locker rooms, cinema, golf simulation room, massage room, meeting room, fitness center, back of the house bathrooms, kitchen and kitchenettes...)and heart-of-house space (inclusive of office space etc.)
</li></ul><ul><li>Anticipates residents&rsquo; needs and takes ownership of concerns and requests; acts decisively to ensure satisfaction. Offers a special personalized touch when an opportunity is presented.
</li></ul><ul><li>Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately. Is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response.
</li></ul><ul><li>Cleans and self-inspects public areas as assigned and in accordance with Four Seasons standards
</li></ul><ul><li>The ability to spot all furniture and keep it in its proper place
</li></ul><ul><li>Cleans all common areas including elevators/lifts, elevator/lift doors, windows, carpets as well as collect garbage/trash throughout the property
</li></ul><ul><li>The ability to offer assistance to any resident in a courteous and friendly manner
</li></ul><ul><li>Maintain all equipment and supplies and use them in a proper manner
</li></ul><ul><li>Keep Housekeeping storage areas tidy and correctly stocked and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order. To be responsible for reporting any malfunctioning equipment.
</li></ul><ul><li>Maintain cleanliness, inventory, set-ups and spa standards in the locker rooms, pool and Fitness Center and have the ability to provide proper and safe operation of the equipment in these areas.
</li></ul><ul><li>Ensure pool area meets health and safety requirements through cleaning.
</li></ul><ul><li>Work closely, accurately with Public Area Supervisor and Residences Manager.
</li></ul><ul><li>Ensure compliance of checklists by walking and ensuring all areas of locker rooms are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all locker room equipment.
</li></ul>ADDITIONAL RESPONSIBILITIES
<ul><li>Ability to enforce rules and regulation with residents
</li></ul><ul><li>Ability to handle lost and found items in coordination with Security Manager
</li></ul><ul><li>Ability to carry out any other cleaning duties as assigned by the Residential Leader
</li></ul><ul><li>Support sustainable efforts as set out by the property
</li></ul><ul><li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned
</li></ul><ul><li>Form part of the Emergency Response team while on shift
</li></ul>SKILLS AND COMPENTENCIES
<ul><li>Secondary education
</li></ul><ul><li>Possesses a high degree of product knowledge and relevant technical skills
</li></ul><ul><li>Ability to work with minimal supervision
</li></ul>Sky&rsquo;s the Limit
 
 
Four Seasons Hotels and Resorts have been ranked FORTUNE magazine&rsquo;s &lsquo;100 Best Companies to Work For&rsquo; every year since 1998... Come and find out why! With over 100 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees &ndash; people who share a single focus and are inspired to offer great service.
 
 
What To Expect
 
 
Competitive Salary &amp; Wages
 
 
Private Health Insurance
 
 
Excellent Learning and Development opportunities
 
 
Complimentary Employee Meals
 
 
&hellip; and so much more!
 
 
Learn more about what it is like to work at Four Seasons, visit us:
 
 
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
 
 
https://www.facebook.com/FourSeasonsJobs
 
 
Legal Disclaimer
 
 
7 Nisan 2016 tarihli Resmi Gazetede y&uuml;r&uuml;rl&uuml;&#287;e giren 6698 Say&#305;l&#305; Ki&#351;isel Verileri Koruma Kanununa istinaden, &ouml;zge&ccedil;mi&#351;inizde yer alan ki&#351;isel bilgileriniz kurum b&uuml;nyesinde olu&#351;acak mevcut ve gelecek i&#351;e al&#305;m talepleri do&#287;rultusunda istihdam ama&ccedil;l&#305; kullan&#305;lacak olup, ki&#351;isel bilgileriniz veri taban&#305;m&#305;zda gizlilik i&ccedil;erisinde saklanacakt&#305;r.
 
 
&Ouml;zge&ccedil;mi&#351;inizin veri taban&#305;m&#305;zda istemedi&#287;iniz takdirde contactus.bosphorus@fourseasons.com adresi ile ileti&#351;ime ge&ccedil;menizi rica ederiz.</div>

Public Area Attendant