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captain - food and beverage Jobs in Dubai

captain - food and beverage

bellman captain

Accor Group

Position Overview 25hours Hotel One Central in Dubai is seeking an energetic and service-focused Bellman to join its vibrant and diverse team. You will be responsible for providing guests with a warm welcome, assisting with luggage, offering local recommendations, and ensuring the lobby, driveway, and equipment remain spotless and in excellent condition. This role blends hospitality, guest relations, and hands-on service in a dynamic environment. Job Details Location: UAE Location City: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full Time Core Duties Greet guests warmly upon arrival and assist with luggage handling to and from rooms. Escort guests to rooms when needed, providing information about hotel facilities and services. Tag, store, and deliver luggage promptly, keeping storage areas organized and secure. Maintain cleanliness and working condition of bikes, trolleys, and driveway areas. Support valet and traffic management for smooth guest arrivals and departures. Offer accurate information on hotel services, amenities, local attractions, and dining options. Keep the lobby and entrance areas spotless and welcoming at all times. Accurately document luggage storage, deliveries, and guest messages as per hotel standards. Assist in training new team members on service excellence and operational procedures. Ensure adherence to safety, hygiene, and guest privacy protocols. Proactively resolve guest concerns and communicate feedback to relevant teams. Candidate Requirements Minimum secondary school education. At least 1 year s hotel experience in front office, guest services, or as a Bellman/Doorman. Fluent in English; knowledge of additional languages such as Russian, Mandarin, or European languages is an advantage. Physically fit to handle luggage and active guest service duties. Professional grooming, strong communication skills, and a friendly demeanor. Proactive problem solver with knowledge of local attractions and transport options. Ability to work flexible shifts, including weekends and holidays. Team player with the ability to create a positive working environment.

Bellman

The First Group

Job Summary: The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience. Key Responsibilities: <ul> <li>Opening the front door for guests, direct them to the check-in desk.</li> <li>Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating).</li> <li>If any equipment is not working properly, report this to the maintenance department so that it can be repaired.</li> <li>Introduce the features of the room to the guests, explain them how to use the air conditioning system, audiovisual systems and equipment, electronic do not disturb sign system, coffee making unit, minibar and telephone.</li> <li>Give guests information about directions, the hotel, hotel area and local tourist attractions.</li> <li>When guests have checked out offer assistance with luggage (store it or carry to the vehicle).</li> <li>Giving directions to places of interest, sightseeings, shopping areas.</li> <li>Ensure that each piece of luggage stored has a tag (filled in properly as per Hotel standards) on and the owner of the luggage receives the other part of the luggage tag.</li> <li>Delivers all guest messages/faxes/letters/parcels to the guestrooms.</li> <li>Run errands requested by the Front Desk staff.</li> <li>Loading and unloading luggage from/to the vehicles.</li> <li>Coordinate the traffic of vehicles in front of the hotel (guests cars, limousines, taxis, minivans, buses).</li> <li>Provide car valet service: drive the guests cars to and back from the Hotel s designated outsourced garage.</li> <li>Follow all health &amp; safety policies.</li> <li>Implement, maintain and continue to improve departmental policies, procedures and service standards.</li> <li>Carry out any other duties requested by Front Desk Agents or Front Office Manager.</li> <li>Responsible for maintaining a clean and tidy work area at all times (including the lobby and the area of the hotel entrance).</li> </ul>

Accor

<div>Company Description 
OUR COMMITMENT TO DIVERSITY &amp; INCLUSION: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
WHY WORK FOR ACCOR? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS 
Job Description 
Novotel &amp; Adagio Premium Dubai Al Barsha is seeking a friendly, customer-focused individual to create exceptional first and lasting impressions for our guests. As a Bellman, you will play a crucial role in ensuring our guests receive warm, attentive service from the moment they arrive until their departure.<ul><li>
Greet and welcome guests with a friendly, professional demeanor upon their arrival</li><li>
Assist guests with luggage handling during check-in and check-out processes</li><li>
Escort guests to their rooms, providing information about hotel amenities and services</li><li>
Offer knowledgeable recommendations about local attractions, dining options, and transportation in Dubai</li><li>
Maintain a clean and organized lobby area, ensuring luggage carts are always available and in good condition</li><li>
Assist with valet parking services when required</li><li>
Collaborate with front desk staff to ensure smooth check-in and check-out experiences</li><li>
Respond promptly to guest requests and inquiries, demonstrating a commitment to exceptional customer service</li><li>
Maintain up-to-date knowledge of hotel policies, services, and current events to address guest questions accurately</li><li>
Assist with special requests or errands to enhance guest satisfaction</li><li>
Ensure proper tagging and secure storage of guest luggage</li><li>
Perform additional duties as assigned by management to support overall hotel operations</li></ul> 

Qualifications 
<ul><li>
Previous experience as a bellman or in the hospitality industry preferred</li><li>
Excellent interpersonal and customer service skills with a friendly, approachable demeanor</li><li>
Strong physical fitness to handle luggage and stand for extended periods</li><li>
Fluency in English; proficiency in Arabic or additional languages is a plus</li><li>
Professional appearance with meticulous attention to personal grooming and uniform standards</li><li>
Flexible availability to work various shifts, including evenings, weekends, and holidays</li><li>
Team-oriented mindset with a proactive and helpful attitude</li><li>
Comprehensive knowledge of Dubai's attractions, dining scene, and local services</li><li>
Valid UAE driver's license for potential valet parking duties</li><li>
Ability to multitask and remain calm under pressure in a fast-paced environment</li><li>
Strong attention to detail and commitment to maintaining high standards of service</li><li>
Basic computer skills for managing guest requests and communication with other departments</li></ul></div>

Jetex Flight Support

<div> Department Overview: DWC Hospitality specializes in providing luxury hospitality services to clients. The department offers a wide range of services, including event management, catering, and customers handling. DWC Hospitality works with clients to create bespoke experiences that cater to their specific needs and preferences. Job Purpose: The Bell Team Captain leads and manages a team of Bell Attendants to provide exceptional customer service to guests. This involves overseeing the daily operations of the team, ensuring that guests receive prompt and efficient service, and addressing any issues or concerns they may have. Key Responsibilities: <ul> <li>Lead and manage a team of Bell Attendants, providing guidance and support as needed.</li> <li>Oversee the daily operations of the Bell Attendant team, ensuring that guests receive prompt and efficient service. </li> <li>Train and develop team members, ensuring that they have the necessary skills and knowledge to perform their roles effectively. </li> <li>Address guest concerns and resolving any issues that arise. </li> <li>Ensure that the Bell Attendant team operates in compliance with company policies and procedures. </li> <li>Maintain a safe and clean work environment for team members and guests. </li> <li>Contribute to the development of strategies and initiatives to improve guest satisfaction and enhance the FBO reputation. </li> <li>Collaborate with other departments to ensure seamless operations and guest experiences.</li> </ul> Compliance Related Duties <ul> <li>Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role. </li> <li>The employee is expected to exercise their duty of care and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.</li> </ul> Requirements: Qualifications High school diploma or Official certification, UAE driving license preferred Experience 2+ experience in aviation ground support/hospitality industry in luggage transport procedure Skill Set Fluent in English Intermediate IT skills (MS Office database)</div>

Bell Team Captain

<div>Job Description</div> Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. <div> </div>

Marriott International

Position SummaryFirst impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time.Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Welcome Ambassador (Bellman)

Careem

<div><div>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires. 
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</div><div>
<div>
Role overview 
As part of the Captain Acquisition &amp; Market Operations team, you will be the driving force behind our supply growth. You will play a pivotal role in building and managing the supply base&mdash;from onboarding third-party logistics (3PL) partners to ensuring Captain availability and operational readiness. This role is integral with supplier coordination, captain onboarding, and ramp-up activities, to ensure that our markets are fully equipped to meet the demand and deliver exceptional service.</div>
<div></div>
<div>What you'll do</div>
<ul><li>Own and lead the full captain acquisition process.</li>
<li>Initiate and manage onboarding conversations with 3PL partners and logistics suppliers</li>
<li>Align captain supply with Careem's growth plans by ensuring 3PLs meet their commitments.</li>
<li>Track and enforce fulfilment targets.</li>
<li>Distribute captain swag/uniforms and coordinate training initiatives.</li>
<li>Build and nurture relationships with 3PL providers to establish trust and long-term collaboration.</li>
<li>Serve as the point of contact for resolving operational issues with suppliers and captains.</li>
<li>Maintain clear documentation and reporting of acquisition progress and supply health.</li>
</ul><div>What you'll need</div>
<ul><li>3+ years of experience in acquisition, logistics, or operations in a fast-moving environment (e.g., food tech, q-commerce, mobility)</li>
<li>Proven track record of last mile operations or supplier/vendor management</li>
<li>Excellent communication and stakeholder management skills.</li>
<li>Intermediate Excel/Google Sheets proficiency required; SQL is a plus.</li>
<li>Analytical mindset with comfort handling numbers and supply metrics.</li>
<li>Entrepreneurial spirit and adaptability to thrive in a dynamic, fast-paced environment.</li>
<li>Demonstrated ability to lead cross-functional projects independently.</li>
</ul>
What we&rsquo;ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div>

Senior Captain Acquisition & Market Ops Associate

Explore 32+ Bellman captain in Dubai this October. Find roles across top companies and apply now to boost your career.

32 bellman captain jobs IN Dubai

Bellman

Bellman

Bellman

Bell Team Captain

Bellman

Welcome Ambassador (Bellman)

Senior Captain Acquisition & Market Ops Associate