bilingual customer service representative

TTEC

<div>Bilingual Customer Service Representative &ndash; French and English
Your potential has a place here with TTEC&rsquo;s award-winning employment experience. As a As a Bilingual Customer Service Representative &ndash; French and English working On-site in Cairo &ndash; Egypt you&rsquo;ll be a part of bringing humanity to business. #experienceTTEC
What You&rsquo;ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it&rsquo;s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you&rsquo;ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You&rsquo;ll<ul>
<li>Answer incoming communications from customers</li>
<li>Conduct research to provide answers for customers to resolve their issues</li>
</ul>What You Bring to the Role<ul>
<li>6 months or more of customer services experience</li>
<li>Bachelor&rsquo;s degree or equivalent</li>
<li>Recognize, apply and explain your product or service knowledge</li>
<li>Great written and verbal communication skills (in French B2 &ndash; C1 and English B1)</li>
<li>Computer experience</li>
</ul>What You Can Expect<ul>
<li>Supportive of your career and professional development</li>
<li>An inclusive culture and community minded organization where giving back is encouraged</li>
<li>A global team of curious lifelong learners guided by our company values</li>
<li>And a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives, Medical and social insurance</li></ul>
Visit https://mybenefits.ttec.com/ for more information.
A Bit More About Your Role
We&rsquo;re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can&rsquo;t be taught &ndash; a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 
Primary Location: EG-Cairo-Cairo 
Job: _Customer Care Representative</div>

Bilingual Customer Service Representative – French and English

Maximus

General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, August 27, 2025 City El Paso State TX Country United States Working time Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, HealthcareLocation: On-site in El Paso, TX Hourly Base Pay: $16.91 + $1,000+ in potential bonuses! Schedule: Limited-Service Full-Time schedules availableSite Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiterEvening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care.Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine.In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one.Pay and BenefitsAt Maximus, we know that when our team thrives, everyone wins. That's why our benefits are built to support your health, your finances, and your life. We offer a competitive compensation package designed to support your success, professionally and personally:- Competitive Compensation: - $16.91/hr. base pay + 10% shift differential for evening shifts - $16.91 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses! - Comprehensive Insurance Coverage: Company-paid medical coverage- Tuition Reimbursement: Invest in your ongoing education and development- Future Planning: 401(k) with company match- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs- Work/Life Balance Support: Flexible schedules that meet your lifestyle- Career Growth: A supportive environment with career development and promotional opportunities- Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller- Refer calls as required to CSR Lead- Maintain up-to-date knowledge of client regulations and policies- Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently- Ability to work within established turnaround times- Must have excellent interpersonal skills and the ability to organize simultaneoustasks- Ability to work as a member of a team- Regular and predictable attendance is required- Must participate and certify in internal CCO training to begin this role.- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.- May be required to work overtime and scheduled holidays.- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.91 Maximum Salary $ 16.91

Customer Service Representative - Bilingual Spanish, Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!

General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Riverview State FL Country United States Working time Full-time Description & Requirements Youtube Video Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in Riverview or Tampa, FL Hourly Base Pay: $17.17 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses! Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Join Maximus as a Bilingual (English/ Spanish) Customer Service Representatives and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way. Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa (Netpark) site is open Monday - Friday, 8 a.m. - 10 p.m. while our Riverview location operates Monday - Sunday, 6 a.m. - 10 p.m. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. <ul><li>Competitive Compensation:</li></ul> <ul><li>Base rate $17.17/hr + 10% shift differential for evening shifts </li></ul> <ul><li>$750 new hire bonus and up to $2,200+ in bonus opportunities, including training completion, referrals and more </li></ul> <ul><li>Tuition Reimbursement - Invest in your ongoing education and development</li></ul> <ul><li>Work/Life Balance Support: Flexible scheduling options!</li></ul> <ul><li>Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage </li></ul> <ul><li>Future Planning: 401k with company match </li></ul> <ul><li>Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays </li></ul> <ul><li>Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs </li></ul> <ul><li>Professional Development Opportunities: A supportive environment with career development and promotional opportunities </li></ul> <ul><li>Meaningful Work with Impact: No cold calling, sales, or collection calls! </li></ul> Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. - Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.17 Maximum Salary $ 17.17

General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part TIme) Date Wednesday, July 30, 2025 City Riverview State FL Country United States Working time Part-time Description & Requirements Youtube Video Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in Riverview or Tampa, FL Hourly Base Pay: $17.17 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses! Schedule: Limited-Service part-time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Join Maximus as a Bilingual (English/ Spanish) Customer Service Representatives and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way. Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa (Netpark) site is open Monday - Friday, 8 a.m. - 10 p.m. while our Riverview location operates Monday - Sunday, 6 a.m. - 10 p.m. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. <ul><li>Competitive Compensation:</li></ul> <ul><li>Base rate $17.17/hr + 10% shift differential for evening shifts </li></ul> <ul><li>$1000+ in bonus opportunities, including training completion, referrals and more </li></ul> <ul><li>Tuition Reimbursement - Invest in your ongoing education and development</li></ul> <ul><li>Work/Life Balance Support: Flexible scheduling options!</li></ul> <ul><li>Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage </li></ul> <ul><li>Future Planning: 401k with company match </li></ul> <ul><li>Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays </li></ul> <ul><li>Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs </li></ul> <ul><li>Professional Development Opportunities: A supportive environment with career development and promotional opportunities </li></ul> <ul><li>Meaningful Work with Impact: No cold calling, sales, or collection calls! </li></ul> Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. - Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.17 Maximum Salary $ 17.17

Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) - $750 new hire bonus and up to $2,200+ in other potential bonuses!

General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $16.50/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.50 Maximum Salary $ 16.50

Customer Service Representative - Bilingual Spanish, Healthcare - $500 new hire bonus and up to $2,400+ in other potential bonuses!

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Bilingual Customer Service Representative – French and English

Customer Service Representative - Bilingual Spanish, Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!

Customer Service Representative - Bilingual Spanish, Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!

Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) - $750 new hire bonus and up to $2,200+ in other potential bonuses!

Customer Service Representative - Bilingual Spanish, Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!

Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) - $750 new hire bonus and up to $2,200+ in other potential bonuses!

Customer Service Representative - Bilingual Spanish, Healthcare - $500 new hire bonus and up to $2,400+ in other potential bonuses!