billing operations manager

HCF Management, Inc.

Position Summary: Revenue Cycle Manager is responsible for overseeing the overall policies and objectives of the HCF&rsquo;s Family of Companies revenue cycle activities, including pricing, billing, third party payer relationships, collections, denials, and reimbursement rates, while monitoring adherence to HCF&rsquo;s policies/procedures, to optimize cash flow and financial performance. Position Responsibilities: <ul><li>Follow HCF Policies and Procedures</li><li>Oversee and manage the operations of the billing department.</li><li>Review, design, and maintain policies and procedures regarding pricing, billing, collections, and other financial analysis as needed.</li><li>Ensure all billing operations are conducted in compliance with federal, state, and payer regulations, guidelines, and requirements.</li><li>Plan and direct patient insurance documentation, coding, billing, and data processing to ensure accurate and efficient billing and account collection.</li><li>Analyze billing and claims for accuracy and completeness before submission to Medicare, Medicaid, and insurance entities.</li><li>Work in collaboration with Collections Manager, and Denials Team to follow up on outstanding accounts.</li><li>Track and report metrics related to coding error rates, billing turnaround times, and DSO (Days Sales Outstanding)</li><li>Maintain open communication lines with Collections Manager, Regional Directors of Operations, Business Office Managers, and Administrators on significant dollar amount accounts.</li><li>Work in collaboration with the Compliance Department to manage relations with payers and providers to generate high reimbursement rates and low levels of denials.</li><li>Auditing current processes and procedures to monitor and improve efficiency of billing operations.</li><li>Perform other duties as assigned.</li></ul>Knowledge, Skills and Abilities: Must hold a Bachelor&rsquo;s Degree in Business, Accounting, or a related discipline and/or have previous Revenue Cycle experience in long-term care. A thorough understanding of and experience with Long-term Health Care billing processes and strong organizational, computer, and time management skills are required. Benefits for the Manager of Revenue Cycle Manager: Promotion opportunities Flexibility Education/Learning Competitive benefit package What we look for in a Revenue Manager: Experience &ndash; If you&rsquo;ve had a job or experience in a position with similar goals and responsibilities, we&rsquo;d love to connect with you. Skills &ndash; We&rsquo;re looking for individuals that are compassionate, team players, social, trustworthy and service-minded. Characteristics &ndash; We&rsquo;re looking for individuals that are self-motivated, dependable, ethical, and ready to jump in and provide outstanding care and customer service to our residents. The Company Our Core Values, better known as We Care is that each and every employee in the organization is held to standards of Wholeheartedness, Excellence, Collaboration, Accountability, Respect, and being Ethical. Whether you work for HCF or become a resident of HCF, we can promise you one thing; we will treat you like family! Work Location: In person

Revenue Cycle Manager

Payvantage

<div>
 
 Role Overview
 
 
 
 The Billing Supervisor at Payvantage is responsible for leading the billing function at a strategic and operational level&mdash;overseeing Team Leads and frontline staff to ensure billing accuracy, revenue integrity, and an exceptional customer experience.
 
 
 
 
 This role expands the Team Lead function by owning team performance, process optimization, and cross-functional alignment. The Billing Supervisor drives accountability, removes operational bottlenecks, and ensures the billing organization consistently meets KPIs tied to revenue, collections, and customer satisfaction.
 
 
 
 
 Where the Team Lead focuses on execution, the Billing Supervisor ensures the system works.
 
 
 
 
 Key Responsibilities
 
 
 
 
 Team Leadership &amp; Development
 
 
 <ul>
 <li>
 
 Lead, coach, and develop Customer Service Team Leads and billing staff
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Establish clear performance expectations and accountability structures
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Conduct regular 1:1s, performance reviews, and leadership coaching sessions
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Oversee hiring, onboarding, and training programs to ensure scalable growth
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Build a culture of ownership, urgency, and customer-first thinking
 
 
 </li>
 </ul>
 
 
 
 
 Billing Operations Oversight
 
 
 <ul>
 <li>
 
 Own end-to-end billing operations (invoicing, adjustments, payment processing, reconciliations)
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Ensure billing accuracy, timeliness, and compliance across all accounts
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Monitor aging reports and drive initiatives to reduce outstanding balances and improve collections
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Act as final escalation point for complex billing or customer issues
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Ensure alignment between billing execution and customer agreements
 
 
 </li>
 </ul>
 
 
 
 
 Performance Management
 
 
 <ul>
 <li>
 
 Define, track, and report on key metrics:
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Customer satisfaction (CSAT)
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Resolution time
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Collections / DSO (Days Sales Outstanding)
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Quality Assurance
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Identify performance gaps and implement corrective action plans
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Hold Team Leads accountable for team-level KPI execution
 
 
 </li>
 </ul>
 
 
 
 
 Process Improvement &amp; Strategy
 
 
 <ul>
 <li>
 
 Identify inefficiencies in billing workflows and implement scalable solutions
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Standardize SOPs, scripts, and documentation across the billing function
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Partner with Product, Sales, and Operations to improve billing-related customer journeys
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Drive automation and system enhancements to reduce manual work and errors
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Use data insights to proactively address recurring issues and improve outcomes
 
 
 </li>
 </ul>
 
 
 
 
 Customer Experience Ownership
 
 
 <ul>
 <li>
 
 Ensure all billing interactions align with Payvantage brand standards
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Reduce escalations by strengthening frontline capability and processes
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Monitor customer feedback and implement improvements to increase retention
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Step in during high-risk or high-impact customer situations
 
 
 </li>
 </ul>
 
 
 
 
 Communication &amp; Cross-Functional Alignment
 
 
 <ul>
 <li>
 
 Serve as the primary bridge between leadership and billing operations
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Deliver regular reporting on team performance, revenue trends, and risks
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Collaborate with:
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Sales (alignment on deals and approvals)
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Finance (revenue accuracy and reporting)
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Operations/Product (process and system improvements)
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 Required:
 
 
 <ul>
 <li>
 
 5+ years of experience in billing, customer service, or revenue operations
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 2+ years of leadership experience (Team Lead or higher)
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Strong understanding of billing systems, payment workflows, and customer lifecycle
 
 </li>
 </ul>
</div>

Call Center Supervisor - Billing

Ingram Micro

<div>Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage&trade; set us apart. Learn more at www.ingrammicro.com
Come join our team where you&rsquo;ll make technology happen in surprising ways. Let&rsquo;s shape tomorrow - it&rsquo;ll be a fun journey!
The Manager, Billing Technical Support leads a global team responsible for incident management, monitoring, and operational support across North America and LATAM. This role ensures the stability, accuracy, and availability of billing systems&mdash;including SAP, B2B platforms, payment engines, and subscription applications&mdash;while driving the transformation toward an AI‑enabled, automation‑first support model .
The ideal candidate blends deep technical expertise with strong operational leadership and modern support practices, leveraging AI copilots, virtual agents, proactive monitoring, and intelligent automation to reduce ticket volume, accelerate resolution times, improve service reliability, and strengthen cross-functional alignment within a modern, automation‑enabled support model.
Your role:
<ul><li>Lead and manage a global team of Billing Associates responsible for monitoring, incident response, ticket triage, and operational support&mdash;including quarter‑end and year‑end billing activities.
</li><li>Own the health, stability, and availability of billing platforms through proactive monitoring, alerting, performance tuning, and capacity planning.
</li><li>Serve as the senior escalation point for complex billing incidents, production issues, and data discrepancies; drive thorough root‑cause analysis and long-term corrective actions.
</li><li>Identify opportunities to introduce predictive support, anomaly detection, and early-warning alerting to proactively address billing or integration issues before they impact customers.
</li><li>Coordinate incident response for billing-impacting events, ensuring clear, timely, and empathetic communication to customers, Support teams, and internal stakeholders.
</li><li>Collaborate closely with Engineering, Product, Billing Systems, and Revenue teams to embed AI-enabled diagnostics, test automation, and guided troubleshooting directly within the platform support releases, system enhancements, and production readiness.
</li><li>Lead the transformation of Billing Support through AI-driven support models and intelligent automation, modernizing workflows across incident triage, troubleshooting, and resolution.
</li><li>Establish and maintain runbooks, SOPs, operational metrics, and on-call processes to improve consistency, response times, and service quality.
</li><li>Foster a high-trust, resilient, and growth-oriented team culture centered on accountability, learning, and customer-first outcomes.
</li><li>Drive continuous improvement through post-incident reviews through adoption of AI copilots, virtual agents, and intelligent self-service, reducing ticket volume through effective deflections and empowering customers to resolve issues independently.
</li><li>Implement automated workflows, including auto-triage, automated RCA suggestions, smart routing, and context-aware billing issue insights to reduce MTTR across the board.
</li><li>Measure and improve key operational metrics such as deflection rate, self-service adoption, MTTR, FCR, and backlog reduction using AI‑powered analytics.
</li></ul>What you bring to the role:
<ul><li>Bachelor&rsquo;s degree or equivalent combination of education and experience required.
</li><li>5+ years in Billing Operations, Technical Billing Support, Order-to-Cash, or subscription billing environments.
</li><li>Strong understanding of SAP billing, subscription platforms, payment engines, and multi-system data flows.
</li><li>Experience leading operational support teams in fast-paced, high-volume environments.
</li><li>Ability to analyze and resolve complex system and billing issues and communicate them clearly to diverse audiences.
</li><li>Demonstrated success improving processes, building documentation, and developing team capability.
</li><li>Strong collaboration and communication skills with cross-functional partners.
</li><li>A systems-oriented, improvement-driven mindset with a passion for operational excellence.
</li></ul>Preferred Qualifications:
<ul><li>Experience supporting multilingual North America and LATAM operations.
</li><li>Bilingual or multilingual proficiency &mdash; especially Spanish, French, or Portuguese.
</li><li>Experience with cloud vendor billing (Microsoft, Adobe, AWS, Acronis, Cisco).
</li><li>Familiarity with Jira or other ITSM/incident management platforms.
</li><li>Background in ITIL, Lean Six Sigma, or operational excellence methodologies.
</li><li>Understanding of tax, credit, and revenue workflows in global or multi‑entity billing environments.
</li><li>Data analysis proficiency (Excel, Power BI).
</li><li>Project management or Agile certification (PMP, CSM, PSM).
</li></ul>What success looks like:
<ul><li>Maintain a stable, predictable billing support operation with reduced incident volume and faster resolution times.
</li><li>Strengthen team performance through training, documentation, and consistent operational processes.
</li><li>Improve customer and reseller experiences by enhancing communication quality, responsiveness, and first-contact resolution.
</li><li>Build effective partnerships with Product, Engineering, Revenue, and Billing Systems to accelerate fixes and reduce recurring issues.
</li><li>Implement automation, monitoring improvements, and streamlined workflows that increase efficiency and reduce manual effort.
</li><li>Create a resilient, collaborative, and customer-first team culture that adapts well to operational challenges.
</li><li>Ultimately, you will be successful when billing operations run reliably, teams are empowered, systemic issues decline, and the organization sees measurable improvement in stability, service quality, and customer trust.
</li></ul>#LI-SK1
The typical base pay range for this role across the U.S. is USD $78,000.00 - $124,800.00 per year.
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate&rsquo;s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It&rsquo;s a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.</div>

Manager, Billing Support Operations - North America

WPP Media

<div><div>About WPP Media

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships &ndash; all united by our pioneering agentic marketing platform, WPP Open &ndash; we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.</div>
More About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media's shared core values:
<ul>
<li> Be Extraordinary by Leading Collectively to Inspire transformational Creativity.</li>
<li> Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.</li>
<li> Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.</li>
</ul>
Role and Impact:

WPP Media Pk is seeking Assistant Manager Billing. You will be responsible for all tasks and billing activities. You will support billing operations and ensuring smooth processes within the company. 

Reporting of the role

This role reports to the Senior Manager Billing.

3 best things about the job:
<div>
<ul><li>A competitive yet fun environment that combines the best of being excellent media planners of creative media thinking and at the same time being part of the largest media company in the world.</li></ul>
<ul><li>Opportunity to learn and create leading work, working alongside specialist departments, who are evolving experts in the field.</li></ul>
<ul><li>Be an expert billing operation.</li></ul>
</div>
In this role, what your goals will be: 
 
In three months, you would have:
<ul>
<li>Able to assist the team in recording vendors' invoices and perform cost of sales reconciliation (costing function).</li>
<li>Able to handle billing functions and post journal entries with close supervision by Team Leader.</li>
</ul>
In six months, you would have:
<ul>
<li>Able to handle billing, costing and collection of a portfolio of client accounts with moderate level of supervision.</li>
<li>Perform journal entries posting independently.</li>
</ul>
What will your day look like at WPP Media:
<ul>
<li>Raising Invoices and send to client (Invoice costing invoice tracking rate card verification, plan reconciliation, approval confirmation generate invoice, invoices verification, scanning of invoices and dispatch to client).</li>
<li>Maintain Billing WIP (Ensure all RO are billed in time)</li>
<li>Payment follows up (To ensure that all above mention billed paid by client on time)</li>
<li>Supporting Role to business team both at client &amp; internal (preparing reports providing useful analysis data)</li>
</ul>
<div>Experience &amp; Qualification: 
<ul><li>Bachelor's degree in finance, Accounting, or a related field</li><li>2&ndash;3 years of relevant experience in billing, finance operations, or accounting</li><li>Strong understanding of invoicing, reconciliation, and collections</li><li>Good analytical and coordination skills</li><li>Ability to work with cross-functional teams and manage multiple tasks</li></ul></div>

Life at WPP Media &amp; Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, vision, and dental insurance, significant paid time off, employee wellbeing facilities, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process.

About Pakistan

WPP Media Pakistan is the leading global media investment management operation in Pakistan. We see major growth coming on Digital platforms with internet penetration growing to 87 million broadband users and 85 million 3G/4G subscribers. Social media platforms have also grown substantially in Pakistan where Facebook stands at 34 million subscribers and Tik Tok has replaced Instagram to become the second most penetrated social platform. While the digitalization of the market is happening at a fast pace, it has also opened up opportunities for specializations like e-commerce, Digital Content, Video Planning solutions, Technology and Data &amp; Analytics in Pakistan.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted<div>

Please read our Privacy Notice for more information on how we process the information you provide.</div></div>

Assistant Manager Billing

Keystone CPAs

<div>Description:

 Billing &amp; Accounts Receivable Manager Keystone CPAs | Remote | Full-Time 
Reports to: Operations Director (works closely with Principals &amp; Controller)
Keystone CPAs is a growing, remote-first accounting and advisory firm serving entrepreneurial clients nationwide. We operate in a Pod-based service model and manage a high volume of recurring and deliverable-based work across multiple Principals. We are hiring a Billing &amp; Accounts Receivable Manager to own and improve our billing and collections process. This role is both operational and strategic and requires the ability to design systems that work across different billing styles.
This position owns firm-wide billing execution and accounts receivable. The Billing &amp; AR Manager will design and maintain a billing system that adapts to four Principals&rsquo; schedules while ensuring timely invoicing, accurate records, and consistent collections.This role requires strong judgment, systems thinking, and confidence working cross-functionally.
Core Responsibilities
Billing Execution<ul><li>
Bill monthly bundled services (tax, bookkeeping, tax planning, etc.)</li><li>
Bill deliverables (primarily tax returns) as work is processed and released</li><li>
Correct invoices as needed and provide detailed billing explanations to clients and billers</li><li>
Identify and communicate opportunities for additional billing</li><li>
Gather yearly billing data for preparation of annual engagement letters</li></ul>
Recurring Billing &amp; Payments<ul><li>
Set up and maintain recurring monthly invoices in CCH</li><li>
Set up and manage recurring monthly payments in CPA Charge</li><li>
Accept, monitor, and post client payments in CPA Charge and CCH</li></ul>
Accounts Receivable &amp; Collections<ul><li>
Oversee timely collection of client payments</li><li>
Assess finance charges (as instructed) and send monthly statements</li><li>
Pull aged AR reports at the beginning of each month</li><li>
Maintain detailed AR tracking, including:
<ul><li>Reminder communications</li>
<li>Payment receipts</li>
<li>Clients on monthly payment plans</li>
</ul></li><li>Address and escalate potential collection issues</li><li>
Place clients on AR Hold when instructed and immediately notify staff working on impacted projects</li><li>
Inform billers immediately of any roadblocks in collections</li></ul>
Cross-Functional Coordination<ul><li>
Work with the Operations Director to deliver weekly billing expectations and updates</li><li>
Assist the Operations Director with additional billing activities as requested</li><li>
Work closely with the Controller on month-end close</li><li>
Communicate consistently with Principals and project teams regarding billing status</li></ul>
Schedule &amp; Busy Season Expectations
Standard Schedule: 
Monday&ndash;Friday
Busy Season Schedule: 
Saturday availability required from 9-2pm pst:<ul><li>
January &ndash; April 15</li><li>
September &ndash; October 15</li></ul>
What Success Looks Like<ul><li>
Billing occurs consistently and on time across all Principals</li><li>
AR is tracked, communicated, and actively managed</li><li>
Clients understand their invoices and payment expectations</li><li>
Leadership has clear visibility into billing status and collections</li><li>
Cash flow is predictable and controlled</li></ul>
Systems Experience (Preferred):<ul><li>
CCH</li><li>
CPA Charge</li><li>
Microsoft Excel</li><li>
Bonus: Paylocity, HubSpot</li></ul>
Compensation$65,000 &ndash; $85,000 annually, based on experience 
Additional consideration may be given for busy-season workload and system design expertise.
Requirements:

 Qualifications<ul><li>
4+ years experience in billing, AR, or finance operations (professional services preferred)</li><li>
Experience managing recurring billing and deliverable-based invoicing</li><li>
Strong systems and process design skills</li><li>
Comfortable working with senior leadership and pushing for clarity</li><li>
High attention to detail and accountability</li></ul></div>

Billing & Accounts Receivable Manager

EPIC Healthcare

<div>NOW HIRING Business Office Manager (BOM)

We are seeking an experienced and detail-oriented Business Office Manager (BOM) to join our team. The BOM will be responsible for overseeing the financial and administrative operations of the facility, ensuring accuracy, compliance, and efficiency in all business office functions. 


Business Office Manager (BOM) Key Responsibilities:
<ul>
<li>Manage all aspects of the business office, including billing, collections, accounts payable, and accounts receivable.</li>
<li>Oversee payroll processing and ensure accurate and timely payment to employees.</li>
<li>Maintain accurate financial records and prepare monthly financial reports.</li>
<li>Ensure compliance with all state and federal regulations related to financial operations and resident billing.</li>
<li>Coordinate with insurance companies, Medicare, and Medicaid to ensure proper billing and reimbursement.</li>
<li>Provide training and support to office staff to ensure high performance and adherence to policies and procedures.</li>
<li>Collaborate with the facility administrator and other department heads to develop and manage the facility&rsquo;s budget.</li>
<li>Address and resolve any resident or family inquiries related to billing and financial matters.</li></ul> 


Business Office Manager (BOM) Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Accounting, or a related field preferred.</li>
<li>Experience in a business office management role, preferably in a healthcare or nursing home setting.</li>
<li>Strong knowledge of billing and reimbursement processes for Medicare, Medicaid, and private insurance.</li>
<li>Excellent organizational and time management skills.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Proficiency in accounting software and Microsoft Office Suite.</li>
<li>Ability to work independently and as part of a team.</li></ul> 


Business Office Manager (BOM) Benefits:
<ul>
<li>Competitive salary</li>
<li>Comprehensive health, dental, and vision insurance</li>
<li>401(k) with company match</li>
<li>Paid time off and holidays</li>
<li>Professional development opportunities</li></ul> 


NOW HIRING Business Office Manager (BOM) 


Apply NOW!!</div>

Business Office Manager (BOM)

Assembly Talent

<div>
 Job Brief &ndash; Virtual Medical Manager
 
 
 Why work for us?
 
 
 Assembly Industries believes in creating a new generation of a passionate workforce in Pakistan by providing high-value opportunities that are life-changing. We strongly believe in a work-life balance and family-oriented approach to how we value the time &amp; effort of our employees. The core of our ethos is around passion, trust &amp; transparency. We offer the opportunity to collaborate with US-based clients in their growth phase. Working with us means direct engagement with top-tier CEOs, founders, and established businesses in the thriving US business ecosystem.
 
 
 Client Overview:
 
 
 Our client is a growing multi-specialty healthcare organization seeking an experienced Virtual Medical Manager to support billing operations, patient coordination, and overall practice efficiency. They are looking for a proactive and detail-oriented professional who can work across departments and ensure smooth day-to-day operations.
 
 
 Position Overview:
 
 
 We are looking for a highly organized and experienced Virtual Medical Manager to oversee medical billing processes, patient coordination workflows, and administrative operations across multiple specialties. The ideal candidate will work closely with internal teams, providers, and billing staff to ensure accuracy in claims processing, timely follow-ups, and efficient scheduling.
 
 
 This role requires a strong understanding of US healthcare systems, insurance workflows, and the ability to manage multiple operational functions in a remote environment.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage end-to-end medical billing workflows, including claims submission, insurance follow-ups, and denial resolution
 </li>
 <li>
 Coordinate with providers, billing teams, and administrative staff to ensure accurate documentation and timely processing
 </li>
 <li>
 Oversee patient scheduling and coordination processes where required
 </li>
 <li>
 Review insurance verifications, prior authorizations, and ensure proper documentation is in place
 </li>
 <li>
 Monitor billing KPIs, collections, and aging reports to identify and resolve inefficiencies
 </li>
 <li>
 Communicate with insurance companies to resolve claim issues and reimbursement delays
 </li>
 <li>
 Maintain accurate records within EMR/EHR and billing systems
 </li>
 <li>
 Ensure compliance with US healthcare regulations and patient data privacy standards
 </li>
 <li>
 Collaborate with cross-functional teams to improve operational workflows and efficiency
 </li>
 <li>
 Provide support in onboarding and guiding junior team members when needed
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 3+ years of experience in medical billing, healthcare operations, or practice management
 </li>
 <li>
 Strong understanding of US insurance processes, claims lifecycle, and reimbursement workflows
 </li>
 <li>
 Experience working with EMR/EHR systems and medical billing software
 </li>
 <li>
 Excellent communication skills (written and verbal)
 </li>
 <li>
 Strong analytical and problem-solving abilities
 </li>
 <li>
 Highly organized with the ability to manage multiple tasks and departments simultaneously
 </li>
 <li>
 Self-motivated and comfortable working in a remote environment
 </li>
 <li>
 High attention to detail, especially in billing accuracy and documentation
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience working in multi-specialty practices such as:
 </li>
 <ul>
 <li>
 Radiology
 </li>
 <li>
 Nephrology
 </li>
 <li>
 Cosmetic / Aesthetic practices
 </li>
 <li>
 Sports Injury / Rehabilitation
 </li>
 <li>
 Dental billing
 </li>
 <li>
 General medicine
 </li>
 </ul>
 <li>
 Familiarity with prior authorizations and insurance verification processes across specialties
 </li>
 <li>
 Knowledge of HIPAA compliance and patient confidentiality best practices
 </li>
 <li>
 Experience working with distributed or remote healthcare teams
 
 </li>
 </ul>
 This is a remote opportunity open to candidates in Pakistan.
 
 
 Your application includes a quick AI video interview.
 
 
</div>

Virtual Medical Manager

Search 10000+ Billing operations manager jobs near you this May. New roles added regularly across leading industries. Apply today.