billing operations manager

Boyer Children's Clinic

<div><p><b>Boyer Children's Clinic</b> is currently seeking a <b>Full-Time Medical Billing Manager</b> to lead our billing operations and supervise a dedicated team. Boyer Children's Clinic provides medical, therapy, special education and family services to infants and young children with developmental delays, and their families. For more information on Boyer Children's Clinic, please visit www.boyercc.org.</p>
<p>The <b>Medical Billing Manager</b> partners closely with the Controller and cross-departmental leadership to ensure accurate, timely, and compliant billing practives that support our mission-driven clinical services. The ideal candidate brings strong supervisory expereince and deep knowledge of billing.</p>
<p><b>Commitment to Anti-Racism</b></p>
<p>The Billing Manager is responsible for fostering and promoting a work environment that embraces diversity, equity, inclusion, and accessibility.</p><br>
<p></p><p><b>Essential Duties &amp; Responsibilities</b></p>
<ul><li>Lead and supervise the billing team, managing workflow, performance, and professional development</li>
<li>Oversee coding accuracy, billing procedures, claims submission, denials management, and collections</li>
<li>Monitor aging reports and key performance indicators to improve financial outcomes</li>
<li>Audit billing processes and ensure compliance with payor contracts, governmental regulations, and HIPAA standards</li>
<li>Partner with Program Leadership to improve systems and strengthen cross-department collaboration</li>
<li>Analyze monthly and annual reports and provide strategic recommendations</li>
<li>Support provider credentialing and respond to billing inquiries from patients, staff, and payors</li>
<li>Other duties as assigned.</li></ul></div>

Billing Manager

Partners Pharmacy

<div><p>Great new Career Opportunity in Long-Term Care Pharmacy!</p><br>
<p></p>
<p><b>
Now Hiring &ndash; Senior Billing Manager &ndash; Springfield, NJ</b></p><br>
<p></p>
<p>
The <b>Senior Billing Manager</b> will be responsible for, but not limited to:</p>
<div>
<ul><li>Oversees day to day operations within the billing department including third party, facility billing and collections</li></ul>
<ul><li>Maintains current knowledge in billing requirements related to facility (Medicare A &amp; Managed Care), commercial third party and Medicare Part D.</li></ul>
<ul><li>Contributes to organizational profitability by maximizing efficiencies and pursuing all viable opportunities and operational synergies while, at the same time, improving the level of service for our customers</li></ul>
<ul><li>Provide management oversight and direction for central business office handling facility billing and collections for multiple pharmacies. Duties include staff development and accountability, billing quality, customer service (private pay and facility)</li></ul>
<ul><li>Maintain, review, and update facility pricing tables based on contracts for all sites</li></ul>
<ul><li>Participates in fiscal month end closing process</li></ul>
<ul><li>Communicates with Pharmacy Directors/Managers/Supervisors on billing related issues</li></ul>
<ul><li>Maintains and distributes all incoming audits/audit results</li></ul>
<ul><li>Handles billing implementation for new business</li></ul>
<ul><li>Handles customized requests relating to billing from existing customers</li></ul>
</div>
<p><b>Education:</b></p>
<p>
High School Diploma or equivalent</p><br>
<p></p>
<p><b>
Professional Experience:</b></p>
<ul>
<li>5 years of billing &amp; customer service experience</li>
<li>5 years of supervisory/management experience</li>
<li>Ability to communicate with all levels of management</li>
<li>Knowledge of pharmacy operations &amp; billing cycles</li>
<li>Proficient with Microsoft Word</li>
<li>Strong organizational and communication skills (written &amp; Verbal)</li></ul><br>
<p></p>
<p>
#OTHERPP</p>
<p><b>Partners Pharmacy -</b> Our mission is to define excellence within the health care community. We are dedicated to inspiring people to live better lives through innovative health and wellness programs, products and services. We treat residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our patients, families and associates. We work to maintain the highest standards of care and service for our patients, families and valued employees.</p>
<p>We are proud to Offer:</p>
<ul><li>Competitive Salaries</li>
<li>Comprehensive Healthcare Benefits</li>
<li>401(k) Retirement Plan</li>
<li>Paid Time Off</li>
<li>Opportunities to advance and grow your career</li>
<li>And More!</li>
</ul><p>If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We've built a strong reputation on the outstanding level of care that we provide.</p>
<p>Partners Pharmacy is an Equal Opportunity Employer</p>
<p>EEO/AA/M/F/DV</p></div>

Senior Billing Manager - CS

HeartShare

<div><div><div>The Director of Billing at HeartShare Human Services is responsible for leading and optimizing all aspects of predominantly Medicaid billing and overall revenue cycle performance across the organization, ensuring timely and accurate claim submission, maximizing reimbursement, and maintaining compliance with all federal and state Medicaid regulations. This role oversees a data-driven billing operation, leveraging analytics, key performance indicators (KPIs), and system reporting to monitor productivity, denial trends, reimbursement rates, and accounts receivable performance, while driving continuous improvement through the use of technology, including the Millin billing platform, and implementation of best practices that enhance efficiency, accuracy, and financial outcomes. The Director partners closely with Fiscal, Program Operations, and Compliance teams to ensure billing integrity, strengthen internal controls, and support strategic decision-making related to revenue generation and regulatory compliance.</div></div><p><b>
Primary Responsibilities and Essential Functions of Position:
</b></p><div><div><b>Revenue Cycle Oversight</b></div></div><ul><li><div>
Lead and manage the full Medicaid revenue cycle, including claim submission, rebilling, payment posting, denial management, and accounts receivable reconciliation.</div></li><li><div>
Ensure timely claim submission and reimbursement optimization across all Medicaid-funded programs and other non-Medicaid programs (e.g., private pay, ISS).</div></li><li><div>
Monitor aging accounts receivable and implement strategies to maintain optimal collection timelines.</div></li></ul><div><div><b>
Data Analytics and KPI Management</b></div></div><ul><li><div>
Develop and monitor KPIs for billing operations, including:</div></li><li><div>
Clean claim rate</div></li><li><div>
Days in accounts receivable</div></li><li><div>
Denial rates and root cause trends</div></li><li><div>
Claims submission timeliness</div></li><li><div>
Reimbursement cycle times</div></li><li><div>
Billing productivity metrics</div></li><li><div>
Utilize the Millin system reporting and data analytics tools to analyze billing performance and identify opportunities for revenue improvement.</div></li><li><div>
Produce regular billing analytics reports and dashboards for Fiscal leadership, highlighting operational trends, revenue performance, and risk areas.</div></li></ul><div><div><b>
Team Leadership and Operational Management</b></div></div><ul><li><div>
Lead, mentor, and supervise the billing team to ensure high performance, accuracy, and accountability.</div></li><li><div>
Establish performance expectations and productivity metrics for billing staff.</div></li><li><div>
Support professional development and cross-training to strengthen team capacity and operational resilience.</div></li></ul><div><div><b>
Compliance and Regulatory Oversight</b></div></div><ul><li><div>
Ensure compliance with all Medicaid regulations, billing policies, and payer requirements.</div></li><li><div>
Oversee internal billing audits and coordinate preparation for external Medicaid or regulatory audits.</div></li><li><div>
Maintain up-to-date knowledge of Medicaid regulatory changes and reimbursement guidelines.</div></li></ul><div><div><b>
Process Improvement and Systems Optimization</b></div></div><ul><li><div>
Evaluate billing workflows and implement process improvements to reduce errors, increase automation, and improve reimbursement turnaround.</div></li><li><div>
Collaborate with IT and Fiscal to optimize use of the Millin billing system, including reporting functionality and workflow configuration.</div></li><li><div>
Identify opportunities for system enhancements, data integrity improvements, and operational efficiencies.</div></li></ul><div><div><b>
Cross-Functional Collaboration</b></div></div><ul><li><div>
Partner with program leadership, clinical teams, and fiscal staff to resolve billing issues and strengthen documentation processes that support compliant billing.</div></li><li><div>
Serve as the primary liaison with Medicaid representatives and external partners related to billing and reimbursement matters.</div></li></ul><ul><li><div><div>
Bachelor&rsquo;s degree in Accounting, Finance, Healthcare Administration, or a related field <b>required</b>.</div></div></li><li><div><div>
Minimum 7&ndash;10 years of healthcare or human services billing experience, including at least 3&ndash;5 years in a leadership position overseeing Medicaid billing operations.</div></div></li><li><div><div>
Demonstrated experience managing billing operations using Millin or comparable Medicaid billing and revenue cycle platforms.</div></div></li><li><div><div>
Advanced Excel skills experience required (e.g., VLookup, Pivot Table).</div></div></li><li><div><div>
Strong experience developing and monitoring billing key performance indicators (KPIs), operational dashboards, and performance metrics.</div></div></li><li><div><div>
Advanced knowledge of Medicaid billing regulations, claim submission protocols, rate structures, and payer requirements.</div></div></li><li><div><div>
Proven ability to analyze billing data to identify revenue unaccounted loss of income due to underbilling, unbilled, errors, denial trends, and process improvement opportunities.</div></div></li><li><div><div>
Strong analytical, leadership, and communication skills with the ability to translate complex billing data into actionable insights.</div></div></li><li><div><div>
Experience implementing workflow improvements and automation within billing or revenue cycle processes.</div></div></li><li><div><div>
Experience managing billing operations in a human services, behavioral health, or nonprofit environment preferred.</div></div></li><li><div><div>
Demonstrated ability to train, mentor, and develop billing staff while promoting accountability and performance management.</div></div></li><li><div><div>
Familiarity with Medicaid audits, regulatory reporting, and compliance oversight.</div></div></li></ul><p>
</p><div><div><b>Benefits</b></div></div><div><div>
At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:</div></div><ul><li><div>
Rewarding Work in a team environment.</div></li><li><div>
Paid vacation, sick, personal days, and holidays.</div></li><li><div>
403(B) retirement plans with employer contribution.</div></li><li><div>
Health, dental, vision and life insurance.</div></li><li><div>
Employee Assistance Program (EAP).</div></li><li><div>
Flexible spending account (Dependent Care, Medical, Parking, and Transit).</div></li><li><div>
Employee Appreciation Programs and Events.</div></li><li><div>
Tuition Assistance Program.</div></li><li><div>
Professional Development opportunities.</div></li><li><div>
Wellhub Discount</div></li><li><div>
Verizon Wireless Discount.</div></li><li><div>
BJs Membership discount.</div></li><li><div>
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates &amp; more</div></li></ul><div><div>
HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.
</div></div><p></p><div><div><b>About Heartshare</b></div></div><div><div>
Who WE ARE:</div></div><div><div>
For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.</div></div><p>
</p><div><div>To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook</div></div><div><div>
HeartShare Human Services of New York | Homepage</div></div><div><div>
HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.</div></div></div>

Director of Billing

Lockheed Martin

<div><p><b>JOB ID:</b> 721393BR</p>
<p><b>Date posted:</b> Mar. 19, 2026</p>
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<p><b>Description:</b></p>The BA Invoice &amp; Billing Manager provides oversight and end-to-end accountability for invoice generation and billing execution dedicated to a Business Area (BA), ensuring timely, accurate, and compliant invoice generation, validation, and distribution across government and commercial contract types.<br>
The role defines and executes the operational strategy for BA billing in alignment with Order to Cash (OTC) and finance priorities, overseeing invoice readiness, contract interpretation in partnership with Contracts/Legal, billing schedules, and period-end performance to safeguard revenue recognition and cash flow integrity.<br>
The Manager monitors invoice queues, backlog, cycle times, and service levels, rebalancing resources to meet close deadlines and reviewing complex or high-risk invoices prior to release to mitigate billing errors and customer disputes. Acting as the primary escalation point for invoice rejections, disputes, and complex internal or customer inquiries, the role drives root-cause resolution and strengthens upstream process discipline in coordination with Collections, Cash Application, and Contract Close-Out teams. Leveraging data, analytics, and defined performance metrics, the Manager identifies anomalies, processing errors, and trend drivers, translating insights and benchmarking into capacity planning, service model refinement, and targeted improvement initiatives while advising senior leadership on emerging risks and control gaps.<br>
A core accountability is enforcement of enterprise billing standards, internal controls, and governance frameworks, ensuring adherence to contractual and customer requirements, including government compliance obligations where applicable (e.g., FAR/CAS, documentation retention, and audit readiness).<br>
The role partners with Legal, Compliance, Internal Audit, and Accounting to support audits, controls testing, and remediation activities (e.g., DCMA/DCAA inquiries), and partners with Supply Chain, IT, and broader OTC stakeholders to align BA billing execution with broader GFS objectives and transformation initiatives.<br>
In addition, the Manager leads and develops Associate Managers, Supervisors, and staff, fostering accountability, operational excellence, and continuous improvement, and advancing automation and standardization initiatives that enhance productivity, billing accuracy, compliance integrity, and overall financial performance.<br>
<p><b>Basic Qualifications:</b></p><br>
<ul><li>Bachelor&rsquo;s (or higher) in Accounting, Finance, Economics, or a related field.</li><li>Strong analytical, problem solving, accounting (US GAAP), and financial analysis skills</li><li>Proven leadership experience (including demonstrated Full Spectrum Leadership behaviors); ability to motivate, energize, and build high performing teams in fast paced, high pressure environments</li><li>Excellent verbal and written communication; adept at delivering executive level presentations and status updates to senior leadership across the organization.</li><li>Demonstrated ability to manage multiple priorities, meet business objectives, and navigate dependencies on external resources.</li><li>Track record of rapidly identifying, designing, and implementing new strategies, tools, and improvement initiatives and openness to embracing change.</li><li>Direct involvement in large scale financial system migrations</li><li>Advanced skills in Excel, Outlook, Word, and PowerPoint; capable of building sophisticated financial models and executive presentations.</li><li>Skilled at working across organizational and functional boundaries to achieve results.</li><li>Success in dynamic, fast paced team environments; skilled at coordinating team efforts and handling multiple priorities.</li><li>US Citizen</li></ul><p><b>
Desired Skills:</b></p><br>
<ul><li>Proficiency with SAP (including SAP), Audit Board, and other enterprise systems.</li><li>Strong understanding DCAA, DCMA, SOX, of IRS regulations, and Government contract types.</li><li>Knowledge of Federal Acquisition Regulations (FAR) and Defense FAR (DFARS).</li><li>Proven self starter and quick learner with ability to master new systems and processes.</li><li>Strong interpersonal and team building abilities; capable of motivating and energizing team members to deliver quality results.</li></ul><p><b>
Clearance Level:</b></p>None<br>
<p><b>Other Important Information You Should Know</b></p><br>
<p><b>Expression of Interest:</b></p>By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.<br>
<p><b>Ability to Work Remotely:</b></p>Full-time Remote Telework: The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings.<br>
<p><b>Work Schedules:</b></p>Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.<br>
<p><b>Schedule for this Position:</b></p>4x10 hour day, 3 days off per week<br>
<b>Pay Rate:</b> The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $122,000 - $211,485. For states not referenced above, the salary range for this position will reflect the candidate&rsquo;s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.<br>
<b>Benefits offered:</b> Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.<br>
This position is incentive plan eligible.<br>
<b>Pay Rate:</b> The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $106,100 - $187,105. For states not referenced above, the salary range for this position will reflect the candidate&rsquo;s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.<br>
<b>Benefits offered:</b> Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
<br>
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.<br>
This position is incentive plan eligible.<br>
<b>Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.</b><br>
<b>The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.</b><br>
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
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With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.<br>
<br>
If this sounds like a culture you connect with, you&rsquo;re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.<br>
<p><b>Experience Level:</b></p>Experienced Professional<br>
<p><b>Business Unit:</b></p>ENTERPRISE BUSINESS SERVICES<br>
<p><b>Relocation Available:</b></p>No<br>
<p><b>Career Area:</b></p>Finance<br>
<p><b>Type:</b></p>Full-Time<br>
<p><b>Shift:</b></p>First</div>
<br><div><p>At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges.</p>
<p><b>Pioneering Defense Technology:</b> From aerospace to outer space to cyber space, you can innovate mission solutions alongside the best minds in the business.</p>
<p><b>United By Culture:</b> Excellence, integrity, and collaboration define us. We accelerate change and embrace one another&rsquo;s perspectives to win for our customers.</p>
<p><b>Real Impact, Real Growth:</b> Grow your career and skills for life. Our wide array of opportunities and technology-driven learning programs enable your development and agility.</p>
<p><b>Your Health, Your Wealth, Your Life:</b> Competitive pay, comprehensive benefits and flexible schedules designed so you thrive &mdash; at work and beyond.</p>
<p><b>Empowered to Be Your Best:</b> Use your strengths to make a difference in the lives of one another, our customers, our communities, and our planet.</p>
<p>Here, the possibilities are endless because we offer:</p>
<div></div><ul><div>Flexible Schedules, dependent on role</div>
<div></div><div>Levels: Student, Entry, Mid, Senior, Management</div>
<div></div><div>Locations: Nationwide &amp; OCONUS Positions</div></ul></div>

Manager of Invoice and Billing

Essentia Health

<div><div><div><h3 class="jobSectionHeader"><b>Job Description:</b></h3>
Oversees the insurance billing operations for services at Essentia Health. This position is responsible for coordinating and monitoring the collections of outstanding accounts receivable insurance balances as assigned. He/ She will ensure compliance of all rules and regulations (including Federal, State, and the Essentia Health organization) to maintain a consistent cash flow in support of the financial goals of Essentia Health. The supervisor monitors key metrics and reports to ensure all activities are being completed by staff timely and accurately. He/ she conducts quality and productivity reviews of staff members, and is also responsible for organizing, scheduling, and supervising staff to ensure adequate coverage, as well as prompt responses to issues, concerns, and/or complaints.</div>
<div><h3 class="jobSectionHeader"><b>Education Qualifications:</b></h3>
<p>Required Qualifications:</p>
<ul><li>2 years of billing or revenue cycle related experience</li></ul>
<p></p><p>Preferred Qualifications:</p>
<div><div><div><ul><li>Associate&rsquo;s degree or higher</li></ul></div></div></div>
</div></div><div></div><div>Employee Benefits at Essentia Health: At Essentia Health, we&rsquo;re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
</div><div><b>Job Location:</b> Fargo Distribution Serv Center
</div><div><b>Shift Rotation:</b> Day Rotation (United States of America)
</div><div><b>Shift Start/End:</b> /
</div><div><b>Hours Per Pay Period:</b>
</div><div><b>Compensation Range:</b> $25.98 - $38.97 / hour
</div><div><b>Union:</b>
</div><div><b>FTE:</b> 1
</div><div><b>Weekends:</b>
</div><div><b>Call Obligations:</b>
</div><div><b>Sign On Bonus:</b></div></div>

Billing Supervisor

Yeshiva University

<div><div><b>Dental Billing Manager</b></div><br>
<b>
Job No:</b> 498755<br>
<b>Work Type:</b> Staff Full-time<br>
<b>Department:</b> School of Dentistry<br>
<b>Location:</b> Dental School Campus, 1293 Broadway, New York, NY 10001<br>
<b>Categories:</b> Accounting/Finance, Academic Administration<br>
<br>
<b>Position Summary:
</b><br>
<br>
Yeshiva University announces its new College of Dental Medicine and is hiring a new faculty and staff to support the school. The curriculum will integrate Digital Dentistry techniques to be taught by today's dental thought leaders and master clinicians. The school plans to provide a unique 36-month dental education program through an innovative &quot;Block&quot; style curriculum which will ensures in-depth learning and understanding. Please join this new DDS program.
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The <b>Dental Billing Manager</b> oversees back-end revenue cycle operations and billing functions. Reporting to the Director of Clinic, this position is responsible for managing the full scope of billing activities, including electronic submission, insurance pre-authorizations, EDI claim edits, electronic remittance advice (ERA) payment posting, denial management, and accounts receivable follow-up. The role ensures accurate coding, timely claims processing, resolution of payer edits and denials, and compliance with payer requirements and applicable regulatory standards.<br>
<br>
The Dental Billing Manager works closely with the Manager of Patient Experience to ensure coordination between front-end patient access processes and back-end revenue cycle functions. This role supervises insurance billing specialist staff and oversees daily billing workflows within the electronic health record and practice management systems, ensuring accurate data transmission, payment reconciliation, and claim resolution. The position also oversees credentialing activities, including initial credentialing, re-credentialing, and CAQH attestations, ensuring faculty providers remain properly enrolled with participating in insurance carriers to support uninterrupted billing.<br>
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In addition, the Dental Billing Manager develops and maintains standard operating procedures that support staff onboarding, training, and consistent billing practices across the department. Through effective oversight of billing operations, staff supervision, and collaboration with clinical and administrative teams, the Dental Billing Manager supports efficient revenue cycle performance and the financial sustainability of the program.<br>
<br>
<b>Position Responsibilities:</b><br>
<ul>
<li>Oversee the operations of the billing department, including CDT and CPT coding, charge entry, claims submission, payment posting, accounts receivable follow-up, and reimbursement management.</li>
<li>Ensure timely and accurate submission of dental and medical claims in accordance with payer requirements and institutional policies.</li>
<li>Monitor accounts receivable performance and implement strategies to reduce aging and improve reimbursement outcomes.</li>
<li>Manage electronic claim transmission and EDI components within the electronic health record and practice management system.</li>
<li>Supervise billing office personnel, including work allocation, staff training, and resolution of operational issues.</li>
<li>Evaluate staff performance and make recommendations regarding personnel actions while supporting productivity and operational efficiency.</li>
<li>Supervise insurance billing specialist staff and ensure accurate and timely claims processing.</li>
<li>Assist in the development and implementation of billing procedures and operational workflows that support effective revenue cycle management.</li>
<li>Provide training and ongoing support to billing staff on billing practices, coding standards, and departmental procedures.</li>
<li>Prepare and review billing activity reports and revenue cycle performance metrics.</li>
<li>Monitor key indicators, including cost to collect, aged accounts receivable by payer, days in accounts receivable, and collection performance relative to net revenue.</li>
<li>Analyze operational data to identify opportunities for improvement in billing and reimbursement processes.</li>
<li>Oversee faculty provider credentialing processes, including initial credentialing and re-credentialing with third-party payers.</li>
<li>Develop and maintain standard operating procedures for billing and revenue cycle staff.</li>
<li>Maintain credentialing documentation and ensure providers remain active with participating payors.</li>
<li>Perform and maintain CAQH attestations and manage payer enrollment activities to ensure uninterrupted billing capability.</li>
<li>Ensure staff are appropriately onboarded and trained on departmental workflows, policies, and compliance requirements.</li>
<li>Collaborate with clinical leadership, patient services, and administrative departments to resolve billing issues and ensure complete documentation required for claims processing.</li>
<li>Work closely with the Manager of Patient Experience to support coordinated revenue cycle operations across clinical and administrative teams.</li>
<li>Perform additional responsibilities as assigned.</li><br>
</ul><br>
<br>
<b>Experience &amp; Educational Background:</b><br>
<ul>
<li>Bachelor's degree in healthcare administration, business administration, or a related field.</li>
<li>Minimum of five to seven (5-7) years of experience in dental or healthcare revenue cycle management, including high-volume claim adjudication and insurance billing operations.</li>
<li>Demonstrated experience managing dental and medical claims processing, payment posting, accounts receivable follow-up, and denial resolution.</li>
<li>Minimum of three (5-7) years of supervisory or management experience within a billing or revenue cycle environment preferred.</li><br>
</ul><br>
<br>
<b>Skills &amp; Competencies:</b><br>
<ul>
<li>Strong knowledge of dental and medical billing practices, including ADA CDT, CPT, and ICD-10 coding standards.</li>
<li>Understanding of third-party reimbursement policies and healthcare revenue cycle operations.</li>
<li>Proficiency with electronic health record and practice management systems used in dental or healthcare environments.</li>
<li>Familiarity with electronic claims processing, EDI claim edits, electronic remittance advice (ERA) posting, and insurance billing workflows.</li>
<li>Strong analytical and reporting skills with the ability to interpret revenue cycle performance data.</li>
<li>Familiarity with provider credentialing processes, payer enrollment requirements, and CAQH management.</li>
<li>Excellent organizational, leadership, and communication skills with the ability to collaborate across clinical and administrative teams.</li><br>
</ul><br>
<br>
<b>Salary Range:</b><br>
<br>
$70,000 - $85,000<br>
<br>
About Us:
<br>
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Yeshiva University is dedicated to academic excellence, intellectual exploration, and the advancement of timeless values that shape and impact lives. With a rich tradition rooted in Jewish thought and heritage, YU fosters a dynamic learning environment across its undergraduate, graduate, and professional schools. Our mission is to cultivate the next generation of leaders who will contribute meaningfully to society, guided by a commitment to ethics, innovation, and service. Our community extends far beyond the classroom, encompassing thousands of students, faculty, staff, and more than 70,000 alumni and supporters worldwide, all working together to build a brighter future.<br>
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As a Yeshiva University employee, you will be part of a welcoming, diverse, and intellectually engaging community that values collaboration, excellence, and professional growth. We offer a supportive and stimulating workplace with tangible employee benefits, opportunities for advancement, and a strong sense of purpose. Beyond professional development, YU is committed to ensuring a high quality of life for its employees, offering a work environment that prioritizes well-being, work-life balance, and a culture of mutual respect. Every role at YU contributes to our broader mission of education, research, and societal impact, ensuring that all members of our community-students, faculty, staff, alumni, and friends-are inspired to make a difference. We invite you to bring your talent and passion to YU and join us in shaping the future.<br>
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Equal Employment Opportunity:
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Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.<br>
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<b>Application Instructions:</b><br>
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To apply, visit https://careers.pageuppeople.com/876/cw/en-us/job/498755/dental-billing-manager<br>
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<i>Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.</i><br>
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Dental Billing Manager

iCare Medical Group

<p><b>CORE DOMAIN 1: DAILY OPERATIONS MANAGEMENT</b></p><ul><li>Own the daily operational rhythm across both Monterey Park and Rowland Heights locations</li><li>Manage patient flow, scheduling optimization, and front desk efficiency</li><li>Ensure consistent patient experience standards across both sites</li><li>Coordinate daily operations with the Remote Team Manager to align on-site and remote workflows</li><li>Handle facility management, supply ordering, and vendor coordination for both locations</li><li>Serve as the primary operational point of contact for providers, removing administrative burden from physicians</li><li>Manage escalations and resolve operational issues in real-time</li><li>Implement and maintain daily checklists, opening/closing procedures, and quality controls</li></ul><p><b>CORE DOMAIN 2: STAFF MANAGEMENT &amp; DEVELOPMENT</b></p><ul><li>Directly manage 4-5 front office staff across both locations (medical assistants, front desk, IT support)</li><li>Conduct hiring, onboarding, performance reviews, and corrective actions for front office team</li><li>Coordinate with Remote Team Manager on cross-functional workflows (documentation, billing, insurance verification)</li><li>Build a culture of accountability, professionalism, and continuous improvement</li><li>Schedule staff across both locations to ensure adequate coverage during all operating hours</li><li>Identify training needs and implement development plans for team members</li><li>Serve as a bridge between on-site staff and the remote team, fostering cohesion and mutual respect</li></ul><p><b>CORE DOMAIN 3: SOP ENFORCEMENT &amp; PROCESS STANDARDIZATION</b></p><ul><li>Enforce existing Standard Operating Procedures across all clinical and administrative workflows</li><li>Identify process gaps and draft new SOPs as operations evolve</li><li>Ensure front office staff follow documented procedures for:</li><li>Patient check-in and scheduling</li><li>Check and mail handling</li><li>ACH payment approvals and deposit reconciliation</li><li>Insurance verification and referral management</li><li>Patient communication protocols</li><li>Conduct periodic SOP audits to verify compliance and identify drift</li><li>Collaborate with the billing team and Remote Team Manager to align SOPs across on-site and remote operations</li><li>Maintain a living SOP library and ensure all team members have current access</li></ul><p>CORE DOMAIN 4: BILLING PERFORMANCE OVERSIGHT</p><ul><li>Monitor key billing metrics and flag performance issues to leadership:</li><li>Clean claim rate (target: &gt;95%)</li><li>Days in AR (target: &lt;45 days)</li><li>Denial rate (target: &lt;8%)</li><li>Collection rate (target: 95%+)</li><li>AR aging distribution (target: &lt;15% over 90 days)</li><li>Coordinate with billing leads (remote team) on claim resubmissions, denial management, and appeals</li><li>Ensure front office processes support clean claims (accurate patient demographics, insurance verification, copay collection)</li><li>Review and act on weekly billing reports</li><li>Support implementation of billing rules and automation within the EHR system</li><li>Work with the Remote Team Manager to address billing backlogs and cross-training initiatives</li></ul><p><b>CORE DOMAIN 5: TECHNOLOGY &amp; SYSTEMS MANAGEMENT</b></p><ul><li>Serve as the internal operational owner for core technology platforms:</li><li>Elation (primary EHR and billing system)</li><li>Monday.com (project and task management)</li><li>QuickBooks (accounting and financial reporting)</li><li>Ensure staff are trained on and consistently using technology systems as designed</li><li>Coordinate with IT support on system issues, user access, and platform updates</li><li>Drive adoption of automation features (ERA auto-import, claim defaults, billing rules)</li><li>Maintain task boards and project tracking in Monday.com with &gt;90% completion targets</li><li>Identify opportunities to reduce manual work through technology optimization</li></ul><p><b>CORE DOMAIN 6: VENDOR MANAGEMENT &amp; COMPLIANCE</b></p><ul><li>Manage relationships with external vendors (medical supplies, equipment, facility services, IT)</li><li>Negotiate vendor contracts and monitor service level agreements</li><li>Ensure HIPAA compliance across all operational workflows, including:</li><li>Physical safeguards (facility access, workstation security)</li><li>Administrative safeguards (staff training, access controls)</li><li>Documentation and record retention</li><li>Coordinate with credentialing vendors to maintain provider enrollment and payer contracts</li><li>Manage insurance payer relationships and escalations as needed</li><li>Ensure compliance with state and federal healthcare regulations applicable to clinic operations</li></ul><p>REQUIRED QUALIFICATIONS</p><ul><li>5+ years of operations management experience in a healthcare or medical clinic setting</li><li>Demonstrated experience managing front office staff in a multi-location environment</li><li>Strong understanding of medical billing workflows, RCM fundamentals, and insurance payer processes</li><li>Experience with EHR systems (Elation experience strongly preferred)</li><li>Proficiency in project management tools (Monday.com, Asana, or equivalent)</li><li>Experience developing and enforcing SOPs in a clinical environment</li><li>Strong written and verbal communication skills</li><li>Ability to work on-site across both locations as needed</li></ul><p><b>PREFERRED QUALIFICATIONS</b></p><ul><li><b>Mandarin or Cantonese fluency (strongly preferred)</b></li><li>Experience coordinating with remote teams across time zones</li><li>Familiarity with QuickBooks or similar healthcare financial platforms</li><li>Experience in practices serving Medicare and HMO populations</li><li>Knowledge of HIPAA compliance requirements and healthcare credentialing</li><li>Experience with practice growth and scaling operations</li></ul><p>Pay: $90,000.00 - $115,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Operations Manager -Speak Mandarin or Cantonese and English

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