branch operations manager

Career Institute

<div>
 
 
 Company Description
 
 
 
 
 
 Career Institute, Pakistan's leading IT Training Institute since 2010, has empowered over 150,000 students worldwide. We offer industry-certified courses in Digital Marketing, Cybersecurity, E-commerce, Web Applications Development and more to equip learners with essential skills for the digital age. As an authorized partner of CISCO, Microsoft, PSI Testing Center, Pearson VUE, and Oracle, Career Institute provides certification testing services to ensure industry alignment. Join us to advance your career and thrive in today's competitive environment.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time on-site role for a Branch Operations Manager, located in Sargodha. The Branch Operations Manager will oversee daily operations, ensure smooth workflow, manage staff performance, and maintain a high standard of customer service. Responsibilities include implementing operational strategies, coordinating with department heads, ensuring compliance with company policies, and tracking key performance indicators (KPIs) for optimal branch performance. The role also requires preparing performance reports and addressing operational challenges with effective solutions.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Strong leadership, team management, and interpersonal skills.
 </li>
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 Operational planning, process management, and organizational abilities.
 </li>
 <li>
 Proficiency in customer service and client relationship management.
 </li>
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 Analytical skills to monitor performance metrics and problem-solving abilities.
 </li>
 <li>
 Familiarity with IT training services and industry certifications like those from CISCO, Pearson VUE, or Oracle is advantageous.
 </li>
 <li>
 Bachelor's degree in Business Administration, Management, or a related field.
 </li>
 </ul>
</div>

Branch Operations Manager

Johnson Controls

<div>Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard &ndash; your next great opportunity is just a few clicks away! 
What we offer<ul><li>Competitive salary</li><li>Paid vacation/holidays/sick time - 15 days of vacation first year</li><li>Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one</li><li>Extensive product and on the job/cross training opportunities With outstanding resources</li><li>Encouraging and collaborative team environment</li></ul>
&middot; Dedication to safety through our Zero Harm policy &middot; Check us out: https://youtu.be/pdZMNrDJviY 
What you will do
Johnson Controls is hiring! We are seeking an Equipment Branch Operations Manager to lead the System Application Engineers in their support of the construction sales team and in some cases functions as an SAE for select reps, customers and/or projects. You'll ensure assigned projects are implemented profitably, accurately, on-time, within the scope of the contract and in alignment with customer expectations and also with focus on equipment slippage, avoids and minimizes slippage, following up to prevent re-occurrence. You will also make sure proper balance of pre and post sales activities is maintained to meet overall customer expectations through coaching and daily guidance and provide training support on project management practices and the Johnson Controls equipment order execution process. Get ready to support the pre-sales activities, which include system configuration validation, HVAC equipment and/or controls selection for basis of design as well as bidding, application and pricing, as well as support the development of accurate, detailed submittals to communicate design, configuration, operation, and installation requirements to customers, consultants, service team and necessary subcontractors. If you are a team leader that enjoys collaboration with sales teams, then keep reading! 
How you will do it<ul><li>Provides coaching and daily guidance on performance of assigned System Application Engineers. Functions as a Systems Application Engineer where appropriate based on the branch requirements and Account Executive Assignments.</li><li>Performs all of the System Application Engineer duties for highly complex or strategic projects as assigned by Branch Management.</li><li>Provides recommendations to assigned System Application Engineers performance evaluations to HVAC Sales Operations Manager. Follows up on customer satisfaction issues and drives resolution.</li><li>Provides leadership by demonstrating focus on achieving customer satisfaction.</li><li>Develops and builds relationships between the SAEs and their assigned Account Execs, contractors, customers, consultants, and vendors. Develops and implements a formal technical training program for each of the System Application Engineers. Ensures SAEs are providing proper turnover to service team and coordinating with LSSs/PM on all joint projects.</li><li>Acts as the first level of customer concern for any issues related to; equipment orders, order commitments, delivery, final payment and customer satisfaction.</li><li>Acts as the domain expert on equipment to assist in the interpretation of engineering drawings and specifications.</li><li>Identifies gaps in the technical expertise of the SAEs in specification interpretation and works with assigned Account Executives to implement short term plans to address these gaps. This includes but is not limited to; system configuration validation, HVAC equipment and/or controls selection, engineered equipment submittals, contract drawings, site coordination, and site installation requirements, etc.</li><li>Periodically reviews the SAEs equipment and controls estimates, proposals, selections, as well as engineering submittals, and purchase, etc.</li><li>Where issues are noted as it relates to; selections, schedules, drawing and specification requirements develops and implements a plan to address the immediate issue and share the standard process to all members of the team.</li><li>Effectively communicates process problems, warranty trends, systemic delivery issues to the appropriate corporate leadership.</li><li>Participates in review sessions and feedback groups. Works with SAE team members to ensure proper teaming with service as it pertains to Startup and Warranty processes.</li><li>Provides technical support, selections and limited estimating support to SAEs and Account Execs during project design or proposal phase. Assists as needed in developing the customer argument for the conceptual solution.</li><li>Monitors and Supports System Application Engineer teams in all of their assigned duties.</li></ul> 
What we look for
Required<ul><li>Bachelor&rsquo;s degree in Engineering with a minimum of five or more years of progressively more responsible operations management experience in the Building Construction Industry including five or more years of direct project management experience.</li></ul>
Preferred<ul><li>Demonstrated ability to manage a team successfully.</li><li>Able to travel based upon geographical locations of assigned teams.</li><li>AutoCad experience</li><li>Interpersonal skills to effectively communicate with both internal and external customers.</li><li>Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.</li></ul>
HIRING SALARY RANGE: $79,000-134,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.
#LI-Onsite
#LI-KW1</div>

Equipment Branch Operations Manager

EAGLE GROUP OF COMPANIES

Sree Gupta Bhavan Pvt Ltd is hiring &quot; Operations manager &quot; for our outlets, which is located in and around Chennai area.Interested candidate shall forward your profiles to hrcareer at sgbpl dot in ; call 63-84-00-93-50An Outlet Operations Manager oversees the daily activities of one or more retail/food service outlets, focusing on maximizing profitability, ensuring high-quality customer service, and enforcing operational standards. Key responsibilities include staff management, inventory control, budget management, and maintaining safety/hygiene compliance.Key Responsibilities<ul><li>Operational Excellence: Oversee daily operations, ensuring efficiency, cleanliness, and adherence to company standards.</li><li>Team Leadership: Hire, train, motivate, and supervise staff to ensure high-performance levels and excellent customer service.</li><li>Financial Performance: Manage budgets, analyze financial data (sales, costs, waste), and implement cost-control measures to increase profitability.</li><li>Inventory &amp; Logistics: Monitor inventory levels, manage suppliers, and ensure timely delivery of goods.</li><li>Compliance &amp; Safety: Ensure compliance with all health, safety, and hygiene regulations, as well as company policies.</li><li>Customer Experience: Handle customer complaints and implement improvements to enhance satisfaction.</li><li>Reporting: Prepare and analyze performance reports for senior managementRequired Skills and Qualifications</li><li>Experience: Proven experience as an Outlet Manager, Operations Manager, or in a similar role.</li></ul>Performance Indicators<ul><li>Sales targets and revenue growth.</li><li>Operational cost reduction.</li><li>Inventory accuracy.</li><li>Customer satisfaction scores</li><li>Leadership: Strong team management and motivational skills.</li><li>Financial Acumen: Experience in budgeting, cost management, and financial reporting.</li><li>Communication: Excellent interpersonal skills for dealing with staff, suppliers, and customers.</li><li>Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field is often required.</li></ul>Job Type: Full-timePay: ₹60,000.00 - ₹70,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

E-Dental Mart

Branch Manager / Floor Manager(Female)Location: Nishat Colony, DHA-1, Cantt, LahoreCompany: E-Dental Mart Full-Time PositionAge Limit: 30years-40yearsAbout the RoleE-Dental Mart is hiring a dynamic and assertive Female Branch Manager / Floor Manager to oversee and streamline daily floor operations. The ideal candidate will ensure smooth coordination between Sales, CSR, Store, and Accounts departments while maintaining strict operational discipline.We are looking for a results-driven leader who can manage people, processes, inventory, and reporting efficiently.Key Responsibilities<ul><li>Supervise and manage complete floor operations</li><li>Coordinate between Sales team and CSR reporting</li><li>Oversee order processing and dispatch operations</li><li>Supervise client dealings by CSR team</li><li>Manage all order-dispatch related matters</li><li>Monitor and prepare daily POS reports</li><li>Ensure accurate inventory management and daily physical stock count</li><li>Oversee returns management and stock inward entries</li><li>Maintain daily inventory sold summaries aligned with load sheets</li><li>Monitor daily demand from inventory and verify stock levels of running items</li><li>Conduct data verification and generate operational reports</li><li>Monitor cash handling, counter discounts sheets, and reconciliations</li><li>Ensure clearance of all matters regarding orders, inventory, and floor staff tasks</li><li>Enforce discipline, SOP compliance, and task accountability</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (Business / Management preferred)</li><li>2&ndash;7 years experience in retail, store, or branch management</li><li>Strong knowledge of POS systems and inventory control</li><li>Experience handling multi-department coordination</li><li>Assertive personality with strong leadership skills</li><li>Ability to work under pressure and manage daily operational challenges</li><li>Strong reporting and data analysis skills</li></ul>What We&rsquo;re Looking For<ul><li>A proactive and disciplined leader</li><li>Strong decision-making ability</li><li>High sense of accountability</li><li>Detail-oriented and operations-focused mindset</li><li>Ability to enforce structure and improve workflow efficiency</li></ul>How to ApplyInterested candidates may apply through Indeed or send their CV to: hr@edentalmart.comPerks &amp; Benefits: Market Competitive Salary, Growth oriented Career, Leave Quota, Learning environment etc.Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Branch Operations Manager (Female)

DBS Bank

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.Responsibilities* Manage & control all operational functions of the branch with zero errors.* Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.* Ensure timely receipt and submission of regulatory and other reports by the Branch.* Participate in process improvement exercises within branch/cluster.* Identify areas where productivity enhancement and cost reduction initiatives can be introduced.* Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.* Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.Requirements* Minimum 4 to 6 years’ experience in General Branch Banking Operations out which at least 2 years in a supervisory or managerial capacity.* The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage.* Knowledge of all aspects of branch banking and Operations.
 
Good understanding and working experience of regulatory and compliance aspects relating to this.* Good interpersonal and communication skills to build & enhance customer relation and co-ordination with RMs & Centralized operations.* Leadership & management skills.* Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services.* Analytical skills.Apply Now* We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Senior Officer, Branch Operations Manager, Consumer Banking Group

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 About the Role
 
 
 The
 
 Branch Operations and Service Manager
 
 in the
 
 Rural Banking
 
 division plays a pivotal role in driving customer satisfaction, loyalty, and retention. This role is responsible for establishing and maintaining high standards of customer service across rural branches, ensuring proactive resolution of customer queries, and fostering a customer-centric culture. The role also involves managing service teams, implementing best practices, and enhancing employee engagement to deliver best-in-class service aligned with the bank&rsquo;s broader organizational goals.
 
 
 Key Responsibilities
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
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 Lead and manage a team of Customer Service Managers across inbound channels and correspondence branches.
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 Promote customer-centricity by enhancing service experiences and facilitating organic growth.
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 Take ownership of customer issues and ensure timely and proactive resolution.
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 Define and implement a clear mission focused on service quality enhancement.
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 Stay updated with industry developments and apply best practices to improve service delivery.
 </li>
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 Develop and enforce service procedures, policies, and standards.
 
 
 </li>
 </ul>
 Secondary Responsibilities
 
 
 <ul>
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 Analyse Management Information Systems (MIS) to improve productivity and maintain accurate service records.
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 Document customer service actions and discussions for transparency and accountability.
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 Recruit, mentor, and develop customer service personnel, fostering a culture of empowerment and excellence.
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 Ensure adherence to approved budgets and optimize resource utilization.
 </li>
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 Maintain orderly workflows and prioritize tasks effectively.
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 Collaborate with internal stakeholders to leverage synergies and enhance service quality.
 </li>
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 Regulate resources to meet both qualitative and quantitative service targets.
 
 
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 </ul>
 What We Are Looking For
 
 
 Education
 
 
 <ul>
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 Bachelor&rsquo;s degree in any of the following disciplines:
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 Engineering / Technology
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 Mathematics / Science / Biology
 </li>
 <li>
 Commerce / Arts
 </li>
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 Business / Computers / Management
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
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 Minimum of3years of experiencein customer service, preferably within the banking or financial services sector.
 
 
 </li>
 </ul>
 Skills and Attributes
 
 
 <ul>
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 Strong leadership and team management capabilities.
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 Excellent communication and interpersonal skills.
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 Proven ability to resolve customer issues proactively.
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 Strategic thinking with a focus on continuous improvement.
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 Ability to analyse data and derive actionable insights.
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 High level of organizational and workflow management skills.
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 Budget management and resource optimization expertise.
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 Collaborative mindset with the ability to work across teams.
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 </ul>
</div>

Branch Operations & Service Manager

SRS Distribution

<div>Position Purpose: 
The Assistant Branch Manager (ABM) at Heritage plays a critical role in supporting the Branch Manager to achieve excellence in branch operations, financial performance, and customer satisfaction. This position requires a strategic mindset, operational leadership, financial insight, team development, and relationship management. ABM ensures efficient branch operations, drives revenue growth, fosters a high-performing team, and contributes to strategic planning initiatives that sustain long-term success.
Key Responsibilities:<ul><li>Operational Leadership: Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.</li><li>Financial Performance: Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth.</li><li>Team Development: Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace.</li><li>Customer Relations: Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.</li><li>Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.</li><li>Reporting and Analysis: Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision-making.</li><li>Operational Compliance and Safety: Ensure adherence to company policies, safety standards, and operational procedures. Maintain a safe, organized, and efficient warehouse and branch environment.</li></ul>
Direct Manager / Direct Reports:<ul><li>Reports To: Branch Manager</li><li>Direct Reports: Supervise warehouse and operations staff, including drivers and inside sales support. Responsible for guiding, assigning, and training personnel to execute branch operations efficiently. Collaborates closely with sales, operations, and administrative teams to achieve branch objectives.</li></ul>
Travel Requirements: 
Up to 25% travel to regional meetings, customer worksites and branch locations to support operational excellence, relationships, and branch/team development.
Physical Requirements: 
This role involves both office and warehouse responsibilities. The ABM must be able to sit, stand, walk, bend, reach, and lift up to 75 pounds. Requires use of standard office equipment, effective verbal and written communication, and ability to perform repetitive tasks with accuracy. Reasonable accommodations are provided as needed.
Working Conditions: 
The ABM operates in a fast-paced, dynamic, hybrid environment, balancing office work, customer engagement, and warehouse oversight. Requires flexibility, problem-solving, and the ability to prioritize competing tasks. Must maintain attention to detail while managing branch operations, inventory, and customer needs effectively.
Minimum Qualifications:<ul><li>Minimum of 1&ndash;2 years (or more) experience in a warehouse, distribution, or supervisory/assistant management role; prior experience in Pool &amp; Aquatics distribution, or related industry preferred.</li><li>Demonstrated ability to manage teams, oversee operations, and execute processes efficiently.</li><li>Strong organizational, communication, and interpersonal skills.</li><li>Proficiency in Microsoft Office Suite; familiarity with ERP or warehouse management systems preferred.</li><li>Valid driver&rsquo;s license and clean driving record.</li><li>Ability to pass criminal background and pre-employment drug screening.</li></ul>
Preferred Qualifications:<ul><li>Experience in financial planning, budgeting, and revenue optimization.</li><li>Project management skills, including prioritizing tasks and managing multiple initiatives.</li><li>Leadership development experience and succession planning capabilities.</li><li>Strong relationship management skills with a focus on retention and satisfaction.</li><li>Knowledge of operational and warehouse safety protocols.</li><li>Certifications: OSHA 30 hour, Forklift</li></ul>
Minimum Education: 
High school diploma or equivalent required.
Preferred Education: 
associate or bachelor&rsquo;s degree in business administration, Supply Chain, or related field considered beneficial but not required.
Minimum Years of Work Experience: 
1&ndash;2 years in a supervisory or assistant management role in warehouse/distribution; 5+ years preferred in a relevant industry.
Certifications: 
Not required
Competencies:
Leadership Proficiency: Ability to guide and motivate teams, manage change, and align staff to branch objectives.
Financial Acumen: Competent in analyzing financial results (P&amp;L), monitoring budgets, and optimizing branch profitability.
Operational Oversight: Experienced in overseeing daily operations, process improvement, and compliance with company standards.
Customer Engagement: Effective in developing strong customer relationships and ensuring high levels of satisfaction.
Strategic Thinking: Capable of contributing to strategic planning and leveraging insights to drive growth and operational efficiency.
Communication Proficiency: Strong written and verbal communication skills for reporting, team guidance, and customer interactions.
Analytical Capabilities: Ability to evaluate operational and financial data to make informed decisions and adjustments.
Team Development: Skilled in mentoring and developing staff to achieve individual and organizational goals. 
Job Location:
Heritage Pool Supply - Salt Lake City 
4000 S W Temple Salt Lake City, UT 84107 

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. 

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. 

<h3 class="jobSectionHeader"> 
Benefits</h3>
<div><div><div><div><ul><li>Competitive salaries for all team members paid weekly</li>
<li>401(k) Retirement Plan with company matching</li>
<li>Employee Stock Purchase Program</li>
<li>Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays</li>
<li>Paid Parental Leave, Adoption Assistance Program</li>
<li>Medical, Dental and Vision Benefits</li>
<li>Flexible and Dependent Care Spending Accounts</li>
<li>Company paid Life insurance and Short-Term Disability</li>
<li>Additional Life Insurance and Long-Term Disability also offered</li>
<li>Mental, Physical and Emotional Well-Being Programs for Employees and Families</li>
<li>Wellness Program and Safety Program with Bonuses for our Drivers</li>
<li>Employee Referral Bonus Program</li></ul></div></div></div></div></div>

Assistant Branch Manager

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