branch operations manager

CRAWFORD

<div>There&rsquo;s a Place for You at Crawford Electric Supply.
A career at Crawford Electric Supply is more than a job. You&rsquo;re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building &ndash; you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world&rsquo;s #1 electrical distributor with over 45,000 associates around the globe.
Being &ldquo;Powered by Difference&rdquo; means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
It&rsquo;s time to energize your future! Don&rsquo;t miss out on this electrifying opportunity &ndash; apply today! Stay connected with us &ndash; follow our journey, job openings, and latest news on LinkedIn and Facebook. 
Branch Operations Manager
Location: Hattiesburg, MS
Job type: Full time 
What You&rsquo;ll Do
Reporting Structure<ul><li>
Direct reports include warehouse and branch team members.</li><li>
Indirect reports include Account Managers.</li><li>
Reports to the Area Branch Operations Manager</li></ul><div></div><div> 
Job Description</div> 
<div></div><ul><li>
Serve as the direct liaison between sales and operations teams.
</li><li>Drive project execution to improve warehouse operational and logistical efficiency.</li><li>
Manage facility maintenance needs for the Warehouse.</li><li>
Manage branch inventory needs in collaboration with Area Branch Operations Manager, sales team and regional purchasing teams.</li><li>
Monitor daily backlog to make sure customer orders are released in a timely manner.</li><li>
Support warehouse layout, organization, and storage needs by collaborating with the warehouse supervisors.</li><li>
Review all inventory adjustments &amp; corrections daily and report findings to RVP &amp; Regional Operations team.</li><li>
Review all product returns to ensure the product is returned correctly to the shelf or to the manufacturer and proper credit is being issued to the customer in a timely manner.</li><li>
Research unapproved AP invoices (stock &amp; project).</li><li>
Research disputed customer invoices and/or vendor invoices.</li><li>
Prepare and maintain all HR related documents, as needed.</li><li>
Review and properly code all overhead expenses.</li><li>
Collaborate with departments to drive optimal productivity.</li><li>
Coordinate building contracts and maintenance.</li><li>
Support branch AR needs with new account setup, project set up, customer tax certificates, etc.</li><li>
Review activities, costs, operations, budgets and forecast data to determine branch and department progress toward stated goals and objectives.
</li><li>Schedule and coordinate meetings/training sessions for warehouse and inside sales teams.</li></ul> 
What You Bring<ul><li>
Computer literate.</li><li>
Proficiency with Solar/Eclipse ERP software</li><li>
Proficiency with Microsoft Power Bi</li><li>
Proficiency with Microsoft Office software (Word, Excel, PowerPoint)</li><li>
Good writing, analytical and problem-solving skills.</li><li>
Ability to communicate effectively.</li><li>
Knowledge of principles and practices of organization, planning, records management, and general administration.</li><li>
Basic understanding of general HR policies and procedures.</li><li>
Ability to follow oral and written instructions.</li><li>
Sales driven operations approach.</li></ul> 
Minimum Qualifications<ul><li>
Experience working with commercial contractors.</li><li>
Strong preference for 2+ years of sales experience.
</li><li>High school diploma or equivalent.</li><li>
Minimum five years&rsquo; clerical or administrative experience in the electrical distribution industry</li></ul> 
Learn More About Us
Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we&rsquo;re &ldquo;Powering Progress for Future Generations.&rdquo;
Learn more about Crawford: https://www.crawfordelectricsupply.com/about
Crawford is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
<div>Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer</div> 

Crawford is a subsidiary of Sonepar USA. #LI-ED1
What We Offer You
We offer great family-friendly benefits to full-time associates:<div><div><ul><li>
Healthcare plans</li><li>
Dental &amp; vision</li><li>
Paid time off (no waiting period to utilize)</li><li>
Volunteer time off</li><li>
Paid parental leave
</li><li>401(k) retirement savings with company match
</li><li>Professional and personal development programs</li></ul></div><div> 
<ul><li>
Opportunity to become a shareholder</li><li>
Employer-paid short- and long-term disability</li><li>
Employer-paid life insurance for spouse and dependents</li><li>
Robust wellness program</li><li>
Gym reimbursement</li><li>
Employee Assistance Program (EAP)</li></ul></div></div> 
We&rsquo;re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Ready to join the fun? Apply today and become part of the Crawford Crew &ndash; where we work hard, laugh often, and always have a spark to share! 
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. 
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com. 
 
EEO is the Law 
Applicants and employees are protected under Federal law from discrimination. 
Pay Transparency Non-Discrimination Provision 
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here</div>

Branch Operations Manager

ShubhchintaK HR

We are working in automobile industry since last 40 years as super stockist of all spare parts with almost all two and four wheeler company in India like TVS, Bajaj, Hero, Royal Enfield, Honda, Maruti Suzuki, Volkswagen, Mahindra, Hundai etc and our head office is located in Lucknow, Uttar Pradesh.*ONLY NATIVE / PERMANENT RESIDENT OF LUCKNOW ARE ELIGIBLE TO APPLY FOR THIS POST.<ul><li>Job Title: Branch Operations Manager</li><li>Industry: Two-Wheeler Spare Parts</li><li>Location: Transport Nagar, Lucknow</li><li>Reports To: Operations Head</li></ul>Job Summary:The Branch Operations Manager is responsible for overseeing end-to-end branch operations including, sales coordination, inventory management, logistics, staff supervision and customer relationship management. The role ensures smooth daily operations, achievement of sales targets, and adherence to company policies.Role and Responsibilities:-Branch Operations:<ul><li>Manage daily branch operations to ensure efficiency and profitability</li><li>Implement company SOPs, policies, and operational standards</li><li>Monitor branch performance and prepare MIS reports</li></ul>Inventory &amp; Supply Chain Management:<ul><li>Monitor stock levels, fast-moving and slow-moving items</li><li>Ensure proper inward, outward, and stock reconciliation</li><li>Coordinate with warehouse and HO for timely replenishment</li><li>Minimize stock losses, damages, and obsolescence</li></ul>Team Management:<ul><li>Supervise and motivate branch staff (sales, billing, warehouse, delivery)</li><li>Allocate duties and ensure productivity</li><li>Conduct training on product knowledge and operational processes</li><li>Manage attendance, discipline, and performance reviews</li></ul>Accounts &amp; Compliance:<ul><li>Oversee billing, cash handling, credit control, and collections</li><li>Ensure compliance with GST, invoicing, and company audit requirements</li><li>Coordinate with accounts team for daily and monthly closures</li></ul>Customer Service:<ul><li>Ensure high levels of customer satisfaction</li><li>Handle customer complaints and returns effectively</li><li>Build long-term relationships with dealers and retailers</li></ul>Required Skills &amp; Competencies:<ul><li>Strong knowledge of two-wheeler spare parts and aftermarket operations.</li><li>Leadership and team management skills.</li><li>Inventory and supply chain understanding.</li><li>Basic accounting and GST knowledge.</li><li>Strong communication and negotiation skills.</li><li>Proficiency in ERP / billing software (Tally, SAP. or similar).</li></ul>Work Experience and Qualifications:<ul><li>min 5&ndash;8 years of experience in automotive spare parts or similar industry.</li><li>Minimum 2&ndash;3 years in a supervisory or branch management role.</li><li>Bachelor&rsquo;s degree in Business Administration, Commerce or related field.</li></ul>Key Performance Indicators (KPIs):<ul><li>Branch sales and profitability.</li><li>Stock accuracy and inventory turnover.</li><li>Customer satisfaction and retention.</li><li>Team productivity and attrition.</li><li>Compliance and audit scores.</li></ul>Salary: Rs.35,000-45,000/- per month + TA + DA + PF/ESIC + Insurance and others.Interview Rounds:<ul><li>1st round on voice call and Second round Face to Face at Lucknow head office.</li><li>Contact for scheduling interview call / whatsapp your updated CV to Mr. Ranjeet K. Rawat (+91) 9838088855</li></ul>Job Types: Full-time, PermanentPay: ₹35,000.00 - ₹45,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Commuter assistance</li><li>Health insurance</li><li>Internet reimbursement</li><li>Life insurance</li><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Branch Operations in Auto Spare parts or similar: 5 years (Required)</li><li>Warehouse supervisory or branch management role: 3 years (Required)</li><li>MS Excel-V/H Lookups, Pivot Table, Graphs, Charts: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Driving Licence (Required)</li></ul>Location:<ul><li>Lucknow, Uttar Pradesh (Required)</li></ul>Work Location: In person

Warehouse Branch Operations Manager ROYAL ENFIELD

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 About the Role
 
 
 The
 
 Branch Operations and Service Manager
 
 in the
 
 Rural Banking
 
 division plays a pivotal role in driving customer satisfaction, loyalty, and retention. This role is responsible for establishing and maintaining high standards of customer service across rural branches, ensuring proactive resolution of customer queries, and fostering a customer-centric culture. The role also involves managing service teams, implementing best practices, and enhancing employee engagement to deliver best-in-class service aligned with the bank&rsquo;s broader organizational goals.
 
 
 Key Responsibilities
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage a team of Customer Service Managers across inbound channels and correspondence branches.
 </li>
 <li>
 Promote customer-centricity by enhancing service experiences and facilitating organic growth.
 </li>
 <li>
 Take ownership of customer issues and ensure timely and proactive resolution.
 </li>
 <li>
 Define and implement a clear mission focused on service quality enhancement.
 </li>
 <li>
 Stay updated with industry developments and apply best practices to improve service delivery.
 </li>
 <li>
 Develop and enforce service procedures, policies, and standards.
 
 
 </li>
 </ul>
 Secondary Responsibilities
 
 
 <ul>
 <li>
 Analyse Management Information Systems (MIS) to improve productivity and maintain accurate service records.
 </li>
 <li>
 Document customer service actions and discussions for transparency and accountability.
 </li>
 <li>
 Recruit, mentor, and develop customer service personnel, fostering a culture of empowerment and excellence.
 </li>
 <li>
 Ensure adherence to approved budgets and optimize resource utilization.
 </li>
 <li>
 Maintain orderly workflows and prioritize tasks effectively.
 </li>
 <li>
 Collaborate with internal stakeholders to leverage synergies and enhance service quality.
 </li>
 <li>
 Regulate resources to meet both qualitative and quantitative service targets.
 
 
 </li>
 </ul>
 What We Are Looking For
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any of the following disciplines:
 </li>
 <li>
 Engineering / Technology
 </li>
 <li>
 Mathematics / Science / Biology
 </li>
 <li>
 Commerce / Arts
 </li>
 <li>
 Business / Computers / Management
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of3years of experiencein customer service, preferably within the banking or financial services sector.
 
 
 </li>
 </ul>
 Skills and Attributes
 
 
 <ul>
 <li>
 Strong leadership and team management capabilities.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proven ability to resolve customer issues proactively.
 </li>
 <li>
 Strategic thinking with a focus on continuous improvement.
 </li>
 <li>
 Ability to analyse data and derive actionable insights.
 </li>
 <li>
 High level of organizational and workflow management skills.
 </li>
 <li>
 Budget management and resource optimization expertise.
 </li>
 <li>
 Collaborative mindset with the ability to work across teams.
 </li>
 </ul>
</div>

Branch Operations & Service Manager

Steinbach & Vollmann GmbH Schloß- und Beschlägefabrik

Seit 140 Jahren gehört Steinbach & Vollmann (STUV) zu den führenden mittelständischen Unternehmen der Schloss-, Sicherheits- und Beschlagindustrie. Unser Firmensitz ist verkehrstechnisch zentral zwischen den Städten Essen, Düsseldorf und Wuppertal gelegen. Mit über 170 Mitarbeiter am Stammsitz in Deutschland und Vertriebsgesellschaften in Spanien und China bedienen wir lokale wie internationale . klicken sie bewerben, für die volle Stellenbeschreibung

Sales & Branch Operations Manager (m/w/d)

Al Rahim Developers

Job Summary The Assistant Branch Manager supports the Branch Manager in overseeing daily branch operations, supervising staff, ensuring excellent customer service, and achieving business goals. This role acts as second-in-command and steps in to manage the branch during the Branch Manager&rsquo;s absence.Duties<ul><li>Support daily branch operations and ensure smooth workflow.</li><li>Assist in staff supervision, coaching, and performance management.</li><li>Handle customer inquiries, complaints, and escalations.</li><li>Support sales initiatives and help the branch meet revenue targets.</li><li>Monitor compliance, security procedures, and policy adherence.</li><li>Review reports, assist with audits, and maintain branch documentation.</li><li>Contribute to branch planning, scheduling, and process improvements.</li></ul>Requirements :<ul><li>Bachelor&rsquo;s degree in Business, Management, Finance, or related field (preferred).</li><li>Excellent customer service skills with a focus on relationship management and client retention strategies.</li><li>Minimum 2&ndash;4 years of experience in customer service, operations, or supervisory roles.</li><li>Knowledge of cash handling procedures and cash management best practices.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Assistant Branch Manager - Mirpurkhas

Belt Power LLC

<div>Description:

Overview:
Belt Power LLC is a full-service distributor and fabricator specializing in the fulfillment of conveyor system requirements for the manufacturing and material handling industry. We place an emphasis on providing quality, value added components. Our product line ranges from conveyor belts, equipment, components and belting accessories to rubber, hose, and gasket products. Whether a large-scale operation or a small business looking for your first conveyor system, Belt Power LLC can provide you with the correct parts and solution for your specific application.
Job Summary:
The Regional Operations Manager will be responsible for leading operations at branches within their designated region. Regional Operations Manager will work directly with their assigned Regional Vice President, Business Unit Leader, and Branch Operations Managers to ensure all service level requirements, inventory management, fabrication, distribution, delivery, and business execution processes are conducted in accordance with company process and goals. Regional Operations Managers are responsible for regulatory compliance, driving standardization amongst branches, operational profitability, and leadership/talent development/management within their assigned region.
Responsibilities:<ul><li>
Deliver profitability in assigned region by driving operational execution across the region focused on efficiency and profitability through standardization of processes and industry leading performance.</li><li>
Assist in Hiring, Training, Developing, and Managing assigned branch operations management and operations and account management processes/ functions.</li><li>
Maximize and improve customer service-oriented performance metrics (e.g. OTD, PPM, and NPS metrics.)</li><li>
Coordinate regularly with the Regional Vice President to ensure current and emerging customer needs are met through resource management and alignment.</li><li>
Ensure the safety profile, compliance, and experience of the region and company is maximized.</li><li>
Provide and coordinate training and development of all Operations and Account Management resources in the region as required.</li><li>
Drive, implement, and ensure sustainment of company initiatives at the corporate, region, and branch level (e.g. training/qualifications program, branch reviews, safety programs, etc.)</li><li>
Collaborate with the Regional Vice President and peers to create and implement solutions supporting commercial and market growth within the region.</li><li>
Coordinate with Supply Chain to maximize performance of inventory and working capital.</li><li>
Collaborate with corporate team members and act as key project team member for regional projects such as moves, greenfield, and acquisition integrations.</li><li>
Ensure regional and branch capabilities are established and resourced through budgeting, capital expenditure planning, and utilization to drive commercial performance in collaboration with Regional Vice President.</li><li>
Partner with other functional departments (Finance, Human Resources, Technology Operations, Sales) to ensure successful execution and achievement of goals, metrics, and initiatives.</li><li>
Coordinate regional installation and service capabilities to support both product revenue growth and service revenue growth.</li><li>
Perform the responsibilities and job duties of a Branch / Area Operations Manager as required for business continuity, branch start-up, or training (e.g. vacation coverage, branch standup, new manager training/support.)</li><li>
Other duties as assigned.</li></ul>
Requirements:

Requirements:<ul><li>
Bachelor&rsquo;s degree in industrial Distribution or related field, may be substituted for job specific experience.</li><li>
5 &ndash; 10+ years of Industrial Distribution, fabrication / manufacturing experience.</li><li>
Organization and prioritization skills; attention to detail.</li><li>
Highly responsive to and respectful of customer needs.</li><li>
Attention to detail and observant in discussions with customers.</li><li>
Basic business acumen and understanding of operational cost and profitability drivers.</li><li>
Advance Competency in Microsoft Office.</li><li>
Ability to lift to 50 pounds.</li><li>
Valid Driver&rsquo;s License and clean driving record.</li><li>
Forklift certified.</li><li>
Must be able to pass a drug screen and background check.</li></ul>
Desired Characteristics:<ul><li>
Ability and desire to quickly learn new processes and systems.</li><li>
Ability to work as part of a team and collaborate with colleagues.</li><li>
Reliability, integrity, accuracy, teamwork, positive attitude, organized, intelligent, proactive, and adaptable.</li><li>
Strong communication skills, both written and verbal.</li></ul>
Physical Demands:
The Regional Operations Manager may lift and / or move up to 50 pounds and will require manual dexterity and strength in arms and feet to manipulate equipment controls, tools, and other items used to make adjustments and / or minor maintenance. Will use hands, arms, back, and shoulders, to handle installs, position, move items, and manipulate other objects. Could be in a sitting, standing, bending, kneeling, or sitting position for long periods of time.
Work Environment:
While performing the duties of this position, the Regional Operations Manager will be regularly exposed to working near moving and mechanical parts and equipment. The noise level in the work environment can be loud.
Position Type and Expected Hours of Work:
This is a full-time position in office, shop, and at the customer site. Typical workdays and hours are Monday through Friday 7:30am to 5pm. Frequent overnight travel, overtime hours, and weekend work may be required.
Pay Type:
This is a salaried position ($120,000-$140,000 a year) with the potential for annual bonus based on Regional financial and performance objectives.</div>

Regional Operations Manager

<div>
 
 Job Requirements
 
 
 
 
 Job Title &ndash;
 
 Branch Operations Manager- MBL
 
 
 
 Business Unit
 
 &ndash; Retail Banking
 
 
 
 Function
 
 &ndash; Micro Business Loans
 
 
 
 Job Purpose:
 
 
 Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for managing Micro business loan Disbursement.
 </li>
 <li>
 To maintain TAT &amp; Quality of the files at the time disbursement
 </li>
 <li>
 Checking and disbursement of MBL cases on system based on the Company policy and parameters
 </li>
 <li>
 To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work
 
 
 </li>
 </ul>
 
 Educational Qualifications
 
 
 
 
 Graduate &ndash; Any
 
 
 
 
 Post Graduate &ndash; Any (Optional)
 
 
 
 
 Experience:
 
 Minimum of 3 Years of experience in Operations/ Customer Service.
</div>

Branch operation manager

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