business analyst ii

Texas Department of Transportation

<div><div><b>Business Analyst II/III</b> <b>-</b> <b>(</b><b>2503592</b><b>)</b><div>
</div></div><div><b>
Position Information</b><div></div><p><br>
Home to SXSW, Austin City Limits (ACL), and glorious natural springs and parks, Austin, Texas, is one of the fastest-growing areas in the United States, as well as the Live Music Capital of the World. Austin is the historic state capital of Texas and is the location of the Texas Department of Transportation Headquarters. TxDOT's Financial Management Division is seeking two Business Analysts. Come join our team at our beautiful, new Stassney campus in Austin, where you will enjoy covered employee parking, walking trails, on-site fitness center, coffee bar, and on-site cafeteria. We have a diverse workforce of over 13,000 employees statewide. If you want to build an exciting career, let's talk!</p><p>
Please check out our Stassney Campus!</p><div><br>
</div><b>
Minimum Salary</b><b>:</b> 61,184.00 <b>Maximum Salary</b><b>:</b> 114,099.00<div>
</div><b>
Pay Basis</b><b>:</b> Yearly <b>FLSA Status</b><b>:</b> Exempt<div>
</div><b>
Work Locations</b><b>:</b> Stassney Hq - Main 6230 East Stassney Lane Austin 78744<div></div><div><br>
</div><b>
Travel</b><b>:</b> Yes, 5 % of the Time<div>
</div><b>
Shift</b><b>:</b> Day Job <b>Shift Details</b><b>:</b> M-F 8:00am-5:00pm, 40 hours per week<div>
</div><b>
Location Flexibility</b><b>:</b> Onsite<div>
</div></div><div><b>
Benefits and Perks</b><div></div><p><br>
At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:
</p><ul><li>Retirement Plans</li>
<li>Alternative and/or Flexible Work Schedules</li>
<li>Paid Leave and Holidays</li>
<li>Health Premiums paid at 100% for Full-Time Employees</li>
<li>On-the-Job Training</li>
<li>Tuition Assistance Program</li>
<li>Holistic Wellness Program with Leave Incentives</li>
<li>Career Development and Advancement Opportunities</li>
<li>Family-Friendly Policies and Programs
</li></ul><p>In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.</p>
<p>
For a complete list of our total compensation package please visit our website at: Total Compensation Package<br>
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)</p><div><br>
</div></div><div><b>
Position Description</b><div></div><p><br>
Performs highly advanced business analysis work by analyzing, developing, and improving financial reports, processes, and workflows to support the Finance Division and all its branches. Oversees the development, enhancement, and/or maintenance of information resources applications for the Department. Leverages a modern technology stack to deliver innovative solutions that enhance operational efficiency and data-driven decision-making. Will work as a contributor and collaborator with the Technical Services team within the Financial Management Division. Work requires regular contact with vendors, contractors, information providers, project managers, and Department management. Employees at this level are virtually self-supervised and assume direct accountability for the work product. This position reports to the Financial and Business Services Manager.</p><b>
Essential Duties:</b><h4 class="jobSectionHeader"><b>
Business Analyst II</b><b> -</b></h4><ul><li>
Derive system and functional requirements from business needs and facilitate implementation</li><li>
Develop conceptual models for redesigning business processes</li><li>
Create project plans for executive information management projects</li><li>
Analyze diverse data repositories and design executive-level reports</li><li>
Test, validate, update, and enhance applications</li><li>
Compose progress/status reports and prepare presentations</li><li>
Plan and coordinate delivery of complex business and information analyses</li><li>
Monitor implementation processes and conduct follow-up for workshops</li><li>
Perform benchmark comparisons of business processes</li><li>
Stay informed on policies, procedures, and legislation impacting business areas</li><li>
Perform additional duties as assigned</li></ul><h4 class="jobSectionHeader"><b>
Business Analyst III</b><b> -</b></h4><ul><li>
Manage third-party vendor relationships and coordinate with implementation partners</li><li>
Coordinate upgrades and patches for Financial Management Division applications</li><li>
Create and maintain business requirement documents, SOPs, and training materials</li><li>
Develop and maintain Tableau reports, dashboards, and analytics tools</li><li>
Plan and coordinate delivery of complex business analyses and IT-based applications</li><li>
Develops complex queries for data analysis</li><li>
Support business and technical teams in process improvement</li><li>
Assist in testing, validating, and enhancing applications</li><li>
Perform additional duties as assigned</li></ul></div><div><div><br>
</div><b>
Minimum Qualifications:</b><p><b>
Education</b>: Bachelor's Degree in Business Admin, Computer Science, Manage Info Systems, or related discipline. <i>Relevant work experience may be substituted for degree on a year per year basis.</i> Substitutions for Minimum Qualifications</p><p><b>
Experience</b>:</p><p><b>
Business Analyst II </b>- 3 years business-related analysis, technical system analysis and design, project management and/or support. (Experience can be satisfied by full time or prorated part time equivalent). <i>Related graduate level education may be substituted for experience on a year per year basis.</i></p><p><b>
Business Analyst III</b> - 4 years business-related analysis, technical system analysis and design, project management and/or support. (Experience can be satisfied by full time or prorated part time equivalent). <i>Related graduate level education may be substituted for experience on a year per year basis.</i></p><p><b>
Licenses and Certifications</b>: Valid driver&rsquo;s license.</p><b>
Preferred Qualifications:</b><ul><li>
Undergraduate and/or advanced degrees are highly preferred</li><li>
Knowledge of project management, data analysis, and delivering information technology improvements</li></ul><b>
Competencies:</b><ul><li>
Methods, processes and tools used in the analysis of business processes and for the rapid development of software applications</li><li>
Systems development using analysis, design and documentation methodologies</li><li>
Facilitating groups using effective communications methods; contributing to and guiding groups in defining objectives, staying on task and reaching consensus; soliciting participation, challenging ideas and summarizing accomplishments and planned actions</li><li>
Expertise in data integration and ETL concepts and experience with connecting multiple data sources and ensuring data integrity</li><li>
Knowledge of accounting principles, cost analysis, forecasting, state-level financial reporting standards, budgeting, and compliance requirements</li><li>
Analyzing issues, facts and available information to develop logical solutions; researching inconsistencies of facts or data; drawing correct inferences from information and making recommendations that support business decisions</li><li>
Analyzing business, technical and managerial problems and developing, recommending and implementing effective solutions</li><li>
Maintaining effective working relationships with others</li><li>
Writing, reviewing and revising documents to include engineering notes, specifications, standards and procedures; composing correspondence and technical documents</li><li>
Planning and coordinating workshops, seminars and task force activities and developing and giving presentations</li><li>
Analyzing and organizing business and technical data. Determining business needs</li><li>
Using computers and applicable programs, applications and systems</li><li>
Shows integrity and ethical behavior, respects confidentiality, business ethics and organizational standards</li><li>
Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and go</li></ul><b>
Physical Requirements and Working Conditions:</b><ul><li>
Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools</li><li>
Sitting - prolonged periods of time</li><li>
Repetitive Motion-substantial movements of the wrists, hands, and/or fingers</li><li>
Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading</li></ul><b>
Conditions of Employment:</b><p>
Please read the Standard Conditions of Employment (TxDOT) for all positions.</p><ul><li><p>
To be selected for and continue employment in this position, the selected incumbent must maintain the security or integrity of the agency&rsquo;s critical infrastructure and will be subject to regular assessments of criminal history and/or reviewed for connections to foreign adversaries.</p></li></ul></div><p></p><div><b><br>
Job</b><b>:</b> Information Technology<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Job Type</b><b>:</b> Standard<div>
</div></div><div><b>
Job Level</b><b>:</b> Non-Management<div>
</div></div><div><b>
Job Posting</b><b>:</b> Dec 31, 2025, 10:13:15 AM <b>Unposting Date</b><b>:</b> Jan 14, 2026, 11:59:00 PM<div>
</div></div><div><b>
State Job Title/s</b><b>:</b> IT Business Analyst II/IT Business Analyst III <b>State Job Code/s</b><b>:</b> 0222/0223<div>
</div></div><div><b>
Military Occupational Specialty (MOS)</b><div><br>
</div><p>TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.</p>
<p>
To view the MOS codes please click on link below and click on the appropriate occupational category.</p>
<p>
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions</p><div><br>
</div></div><div><b>
Applicant Information</b><div></div><p><b><br>
The Texas Department of Transportation is an Equal Opportunity Employer.</b></p>
<p><i>
If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.</i></p>
<p>
Please click this link to read the information for applicants: Additional Applicant Information</p></div></div><p></p>

Business Analyst II/III

New American Funding

<div>Overview:
<div><b>
Job Title: </b>Business Analyst II</div><div></div><div><b><br>
Location:</b> Austin, TX or Remote</div><div></div><div><b><br>
Hours:</b> 8:00 AM &ndash; 5:00 PM CT, Mon-Fri, 2-3 evenings per month after 5:00 PM required for deployment support.</div><div></div><div><b><br>
Pay:</b> $70K- $90K/yr D.O.E.</div><div></div><div><b><br>
Summary:</b> The Servicing Business Analyst will report to the Servicing Automation Manager. This individual&rsquo;s primary roles are to manage various tasks associated with ICE application implementation, project implementation, and support the Servicing team. <b>*MSP/Director experience required*</b></div>
Responsibilities:
<div><b>
Responsibilities:</b></div><div></div><ul><li><br>
Read and interpret with the BU vendor release notes and manifest documents to support the roll out upcoming features of default/call center servicing systems.
</li><li>Working with the BU to obtain their requirements needed to create process flows, requirement documentation and user scenarios, test cases, test case execution steps, and user test coordination.</li><li>In coordination with the BU, analyze data, interpret results and troubleshoot if results look incorrect; request changes as needed to meet business requirements.</li><li>Report on common sources of technical issues or questions and obtain prioritization from the BU to make recommendations to product team.</li><li>Assist with the implementation of projects and enhancements to the default/call center Servicing systems.</li><li>BA to participate with BU on schedule demos, spin ups and other ICE meetings as scheduled/needed</li><li>BA to work tickets opened by the BU for issues and research</li><li>BA to meet with NAF default team to determine what changes are needed to be made in the workstations</li><li>BA document requirements and rules from BU, Legal, Compliance and obtain BU signoff prior to making updates in test region (these requirements can be used by the BU to make updates to procedures, job aids, training doc, ext)</li><li>BA to perform initial testing and then lets the BU know when they can test updates
</li><li>BU to sign off on changes</li><li>BA to complete configuration changes in system
</li><li>BA to communicate with ICE regarding production bugs and follow up on tickets with ICE</li><li>BA to obtain BU Prioritization of upcoming enhancements</li></ul><br>
<div></div>
Qualifications:
<div><b>
Job Competencies:</b></div><ul><li>
Previous experience in Business / Systems Analysis or Quality Assurance</li><li>
A degree in IT / Computer Science preferred</li><li>
Knowledge of commonly used terminology, concepts and practices and procedures within the mortgage industry.</li><li>
Experience and proven proficiency in delivering using Software Development Life Cycle (SDLC) methodologies</li><li>
Understands how to capture business requirements and test changes.</li><li>
Ability to meet deadlines while working under pressure.</li><li>
Handles simultaneous tasks and projects in a fast-paced environment.
</li><li>Able to work independently.</li><li>
Analytical and organized.</li><li>
Excellent verbal and written communication skills.</li><li>
Strong PC skills. Must be proficient in MS Windows, MS Outlook, MS Office Suite, and MS Visio.</li></ul><div><b>
Preferred Education/Experience:</b></div><ul><li>
In-depth knowledge of MSP, with at least 3 years&rsquo; recent experience working with MSP/Director 7.
</li><li>High school diploma or equivalent required, bachelor's degree preferred.</li><li>
Knowledge of FNMA, FHLMC, GNMA, FHA/VA servicing requirements.</li><li>
Knowledge of FDCPA, CFPB Servicing Guidelines and state regulations related to debt collection practices.</li><li>
Knowledge of mortgage default processes</li><li>
History of reliable attendance.</li><li>
Ability to work a schedule that includes occasional weekends; FT schedule working 8-hour shift M-F.</li><li>
Must be able to pass background investigation.</li></ul><div><b>
Core Competencies:</b></div><div></div><div><br>
To perform the job successfully, an individual should demonstrate the following competencies:</div><br>
<div></div><ul><li>
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.</li><li>
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.</li><li>
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.</li><li>
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.</li><li>
Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.</li><li>
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.</li><li>
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.</li><li>
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.</li><li>
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.</li><li>
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.</li><li>
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li><li>
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.</li></ul><div>
Other Duties: This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.</div><div></div><div><b><br>
Work Authorization:</b> Must be able to verify identity and employment eligibility to work in the U.S.</div><div></div><div><br>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div><div>Must be able to lift up to ten pounds.
</div><div>Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information.</div><div>
VISION: See in the normal visual range with or without correction.
</div><div>HEARING: Hear in the normal audio range with or without correction.</div><div></div><div><br>
#LI-JD2</div><div>
#LI-REMOTE</div></div>

Business Analyst II

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Job Title:
 </strong>
 Business Analyst II
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Austin, TX or Remote
 <br/>
 <br/>
 <strong>
  Hours:
 </strong>
 8:00 AM &ndash; 5:00 PM CT, Mon-Fri, 2-3 evenings per month after 5:00 PM required for deployment support.
 <br/>
 <br/>
 <strong>
  Pay:
 </strong>
 $70K- $90K/yr D.O.E.
 <br/>
 <br/>
 <strong>
  Summary:
 </strong>
 The Servicing Business Analyst will report to the Servicing Automation Manager. This individual&rsquo;s primary roles are to manage various tasks associated with ICE application implementation, project implementation, and support the Servicing team.
 <strong>
  *MSP/Director experience required*
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Read and interpret with the BU vendor release notes and manifest documents to support the roll out upcoming features of default/call center servicing systems.
  </li>
  <li>
   Working with the BU to obtain their requirements needed to create process flows, requirement documentation and user scenarios, test cases, test case execution steps, and user test coordination.
  </li>
  <li>
   In coordination with the BU, analyze data, interpret results and troubleshoot if results look incorrect; request changes as needed to meet business requirements.
  </li>
  <li>
   Report on common sources of technical issues or questions and obtain prioritization from the BU to make recommendations to product team.
  </li>
  <li>
   Assist with the implementation of projects and enhancements to the default/call center Servicing systems.
  </li>
  <li>
   BA to participate with BU on schedule demos, spin ups and other ICE meetings as scheduled/needed
  </li>
  <li>
   BA to work tickets opened by the BU for issues and research
  </li>
  <li>
   BA to meet with NAF default team to determine what changes are needed to be made in the workstations
  </li>
  <li>
   BA document requirements and rules from BU, Legal, Compliance and obtain BU signoff prior to making updates in test region (these requirements can be used by the BU to make updates to procedures, job aids, training doc, ext)
  </li>
  <li>
   BA to perform initial testing and then lets the BU know when they can test updates
  </li>
  <li>
   BU to sign off on changes
  </li>
  <li>
   BA to complete configuration changes in system
  </li>
  <li>
   BA to communicate with ICE regarding production bugs and follow up on tickets with ICE
  </li>
  <li>
   BA to obtain BU Prioritization of upcoming enhancements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Job Competencies:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience in Business / Systems Analysis or Quality Assurance
  </li>
  <li>
   A degree in IT / Computer Science preferred
  </li>
  <li>
   Knowledge of commonly used terminology, concepts and practices and procedures within the mortgage industry.
  </li>
  <li>
   Experience and proven proficiency in delivering using Software Development Life Cycle (SDLC) methodologies
  </li>
  <li>
   Understands how to capture business requirements and test changes.
  </li>
  <li>
   Ability to meet deadlines while working under pressure.
  </li>
  <li>
   Handles simultaneous tasks and projects in a fast-paced environment.
  </li>
  <li>
   Able to work independently.
  </li>
  <li>
   Analytical and organized.
  </li>
  <li>
   Excellent verbal and written communication skills.
  </li>
  <li>
   Strong PC skills. Must be proficient in MS Windows, MS Outlook, MS Office Suite, and MS Visio.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Education/Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In-depth knowledge of MSP, with at least 3 years&rsquo; recent experience working with MSP/Director 7.
  </li>
  <li>
   High school diploma or equivalent required, bachelor's degree preferred.
  </li>
  <li>
   Knowledge of FNMA, FHLMC, GNMA, FHA/VA servicing requirements.
  </li>
  <li>
   Knowledge of FDCPA, CFPB Servicing Guidelines and state regulations related to debt collection practices.
  </li>
  <li>
   Knowledge of mortgage default processes
  </li>
  <li>
   History of reliable attendance.
  </li>
  <li>
   Ability to work a schedule that includes occasional weekends; FT schedule working 8-hour shift M-F.
  </li>
  <li>
   Must be able to pass background investigation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Core Competencies
  <br/>
  <br/>
 </strong>
 To perform the job successfully, an individual should demonstrate the following competencies:
 <br/>
 <br/>
 <ul>
  <li>
   Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  </li>
  <li>
   Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.
  </li>
  <li>
   Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
  </li>
  <li>
   Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  </li>
  <li>
   Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
  </li>
  <li>
   Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  </li>
  <li>
   Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  </li>
  <li>
   Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  </li>
  <li>
   Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  </li>
  <li>
   Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
  </li>
  <li>
   Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  </li>
  <li>
   Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
   <br/>
   <br/>
  </li>
 </ul>
 Other Duties: This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.
 <br/>
 <br/>
 <strong>
  Work Authorization:
 </strong>
 Must be able to verify identity and employment eligibility to work in the U.S.
 <br/>
 <br/>
 Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 Must be able to lift up to ten pounds.
 <br/>
 <br/>
 Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information.
 <br/>
 <br/>
 VISION: See in the normal visual range with or without correction.
 <br/>
 <br/>
 HEARING: Hear in the normal audio range with or without correction.
 <br/>
 <br/>
</div>


<div><p><b>Position Type :
</b></p>Full time<p><b>
Type Of Hire :
</b></p>Experienced (relevant combo of work and education)<p><b>
Education Desired :
</b></p>Bachelor of Business Administration<div>
GENERAL DUTIES &amp; RESPONSIBILITIES<br>
<ul><li>Performs analyses of the business goals, objectives and needs of the general business environment for appropriate FIS segment, division, group or line of business.</li><li>Performs research and analysis to support business operations and presents findings to manager or project leader.</li><li>Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.</li><li>Utilizes systems and data to resolve business issues in the most effective and productive manner.</li><li>Identifies and implements best practices and suggests how to improve current practices.</li><li>Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment.</li><li>Develops recommendations to solve problems and issues related to business operations.</li><li>Analyzes and documents business processes and metrics and identifies improvement opportunities.</li><li>May train internal employees on changes to business practices, processes or procedures.</li><li>May perform special projects upon request and on occasion.</li><li>May provide coaching and/or guidance to less experienced Business Analysts.</li><li>Other related duties assigned as needed.</li></ul>
EDUCATION REQUIREMENTS<br>
Bachelor&rsquo;s degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience.<br>
GENERAL KNOWLEDGE, SKILLS &amp; ABILITIES<br>
<ul><li>Knowledge of FIS&rsquo; products and services</li><li>Knowledge of the business goals, objectives and business operations for the appropriate FIS organization</li><li>Knowledge of financial services industry</li><li>Knowledge of basic financial analysis principles and ratios</li><li>Proficiency in standard office software, such as MS Office, Visio, MS Access, etc.</li><li>Proficiency in industry-standard process methodologies, e.g., Six Sigma, LEAN, ISO, CMM, etc.</li><li>Excellent verbal and written communication skills to audiences of various levels in the organization, e.g., executive, management, individual contributors</li><li>Willingly shares relevant knowledge and expertise to other resources</li><li>Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills</li><li>Ability to persuade and influence others on the best approach to take</li><li>Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed</li><li>Is resourceful and proactive in gathering information and sharing ideas</li></ul>
FIS JOB LEVEL DESCRIPTION<br>
Developing level role. Moderate skills with high level of proficiency. Develops and implements solutions that require analysis and research. Works on small to large, complex projects that require increased skill in business analysis, process modeling, and financial analysis. Possesses solid knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead. May coach and direct the work of junior business analysts. Works under general supervision with latitude for independent judgment with broad implication to the business. May consult with senior peers on certain projects. Typically requires four or more years business analysis experience.</div><p><b>
Privacy Statement</b></p><p></p><p>
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><p></p><p><b>
Sourcing Model</b></p><p></p><p>
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><p></p><p>
#pridepass</p></div>

Core Code io

<div>
 Business analysts are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. We&rsquo;re currently searching for an experienced business analyst to help guide our organization to the future. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.
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  Objectives of this role
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   Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
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   Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
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   Create and implement precise management plans for every project, with attention to transparent communication at all levels
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   Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
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   Determine and develop user requirements for systems in production, to ensure maximum usability
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  </li>
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  Responsibilities
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   Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
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   Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
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   Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
  </li>
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   Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
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   Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
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  </li>
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  Required Skills And Qualifications
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   High proficiency with SQL and database management
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   Proven analytical abilities
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   Experience in generating process documentation and reports
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   Excellent communication skills, with an ability to translate data into actionable insights
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  </li>
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  Preferred Skills And Qualifications
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  <li>
   Bachelor&rsquo;s degree (or equivalent) in information technology or computer science
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   Strong working knowledge of relevant Microsoft applications, including Visio
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   Proven ability to manage projects and user testing
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   Extensive experience with data visualization
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  <li>
   High proficiency in technical writing
  </li>
  <li>
   By applying to this position, we&rsquo;ll create your Simera Professional Key (SPK) &mdash; a unique key that helps you connect with employers, stand out, and secure the right match.
  </li>
 </ul>
</div>


Business Analyst II (Remote)

<div><p>To apply knowledge and analytics to develop and communicate timely, accurate, and actionable insight to the business through the use of modeling, visualization, and optimization. Responsible for the reporting, analyzing, and predicting of operational processes, performance, and Key Performance Indicators. Communication with site leadership, operations, and finance on efficiency, customer requirements, account specific issues, and insight into to the business, operations, and customer.</p><p><br>
The Business Data Analyst II role has a national salary range of $55,000 - $90,000.</p><p>
For roles within California the range is $70,304 - $90,000, Washington is $80,169 - $90,000, New York is 62,354 - $90,000 and Colorado 57,500 - $90,000.</p><p>
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, and a generous PTO policy.</p><p></p><p><br>
Are you ready to turn data into decisions that drive real impact in the supply chain world? At DHL Supply Chain, were looking for a Business Data Analyst II who thrives on solving complex problems, creating powerful visualizations, and delivering actionable insights. This is your chance to be at the heart of operations, influencing strategy and performance in a dynamic warehouse environment. If you're a curious, self-driven problem solver with a passion for analytics, innovation, and impactthis role is for you!</p><p></p><p><b><br>
Job Description</b></p><p>
As a Business Data Analyst II, you will play a key role in transforming operational data into strategic insights that improve performance, reduce costs, and enhance service levels. Youll collaborate with site leadership and key stakeholders across operations to develop models, dashboards, and reports that guide decision-making and drive continuous improvement.</p><p>
Responsibilities</p><ul><li>
Develop and maintain Power BI reports to support operational and strategic decisions</li><li>
Full development of Power BI including data visualization and back-end data model design</li><li>
Clean, model, and analyze data using SQL, DAX, and statistical techniques to uncover trends and drive improvements</li><li>
Collaborate with site and sector leadership to identify opportunities for efficiency and cost reduction</li><li>
Assist various functional teams (HR, Finance, etc.) with customized analytical solutions to meet evolving business needs</li><li>
Translate complex data into clear, actionable insights through presentations and reports for internal and customer use</li><li>
Ability to leverage data from various systems that support our operations (Warehouse Management System, Timekeeping systems, etc.)</li></ul><p></p><p><b><br>
Required Experience</b></p><ul><li>
Bachelors degree in Business, Logistics, Mathematics, Statistics, or a related field, or 4 years of equivalent professional experience, required</li><li>
02 years of experience in data analytics, business intelligence, or a related field, required</li><li>
Hands-on experience using SQL or other scripting languages (such as Python or R) to query, clean, and transform data, preferred</li><li>
Proficiency in Power BI, including building dashboards and reports, required</li><li>
Experience writing DAX expressions to automate and enhance Power BI reports, preferred</li><li>
Familiarity with statistical concepts and data modeling techniques, preferred</li><li>
Excellent communication and presentation skills, with the ability to translate data into actionable insights, preferred</li><li>
Must be able to work fully onsite if role based out of a warehouse, required</li></ul><p></p><p><br>
Our Organization is an equal opportunity employer.</p><br>
<br>
Brand: DHL
<br>
Address: 2829 Rohr Road Groveport, OH - 43125
<br>
Property Description: 5135 - Groveport OH NCRC
<br>
Property Number: 5135</div>

Business Data Analyst II

Akamai Technologies

<div>
 <strong>
  Job Description
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 </strong>
 <strong>
  Do you have a passion for using data to help make effective business decisions?
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  Do you enjoy collaborating with teams to solve complex challenges?
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  Join our Sales Analytics Team!
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 In the Business Operations Analyst II role, collaborate with internal stakeholders to analyze data and deliver actionable insights. Support functional teams within the Sales group by providing analysis and reporting. The Sales analytics team works closely with the Sales organization to enable informed, strategic decision-making through comprehensive data evaluation and reporting.
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  Partner with the best
  <br/>
  <br/>
 </strong>
 As a Business Operations Analyst II, you will contribute to Akamai's Sales Operations and Analytics team. You will create, develop, and implement dashboards delivering valuable insights for Sales to inform and guide stakeholders, including executives.
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 As a Business Operations Analyst II, you will be responsible for:
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   Identifying and implementing high performance business value creation and transformation by delivering analysis in support of the Sales group's agenda
  </li>
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   Working with stakeholders and analytics team to deliver dashboards that meet end users' requirements
  </li>
  <li>
   Providing Data Intelligence by designing, developing, and building intuitive dashboards and data sources by leveraging enterprise reporting systems
  </li>
  <li>
   Aligning dashboard design to sales strategy, business actions and outcomes. Analyzing complex data to understand feasibility and expand our dash boarding capabilities
  </li>
  <li>
   Becoming a subject matter expert in Sales data and dashboards
  </li>
  <li>
   Providing assistance to the team on business strategy, process improvements, documentations, and on-going operations. Highlight opportunities and provide practical, action-focused recommendations
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  </li>
 </ul>
 <strong>
  Do What You Love
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  <br/>
 </strong>
 To be successful in this role you will:
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 <ul>
  <li>
   Possess a bachelor's degree background with 5 or more relevant experience delivering high-quality dashboards within a Sales environment.
  </li>
  <li>
   Demonstrate proficiency in Tableau development which includes developing data sources, dashboards, complex calculations, RLS, and visualizations
  </li>
  <li>
   - Demonstrate advanced SQL query expertise using Oracle and showcase exceptional written, verbal, and interpersonal communication skills for diverse audiences.
  </li>
  <li>
   Demonstrate expertise in AI/ML concepts, including predictive modeling, sales forecasting, churn analysis, and proficiency with Python or AI tools.
  </li>
  <li>
   Collaborate effectively, prioritize tasks, solve problems, multitask efficiently, work cross-functionally, and engage across organizational levels in dynamic environments.
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  </li>
 </ul>
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  Work in a way that works for you
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 </strong>
 FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
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 Learn what makes Akamai a great place to work
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 <br/>
 Connect with us on social and see what life at Akamai is like!
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 <strong>
  We power and protect life online, by solving the toughest challenges, together.
  <br/>
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 </strong>
 At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
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 <strong>
  Working for you
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 </strong>
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  Benefits
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  <br/>
 </strong>
 At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
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 <ul>
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   Your health
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   Your finances
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   Your family
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   Your time at work
  </li>
  <li>
   Your time pursuing other endeavors
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  </li>
 </ul>
 Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
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 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
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 <strong>
  Join us
  <br/>
  <br/>
 </strong>
 Are you seeking an opportunity to learn and make a real impact in a global technology company? Come join us and learn with a team of people who will energize and inspire you!
 <br/>
 <br/>
</div>


Business Operations Analyst II

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