business analyst lead

Sopra Steria

<div>
 
 About Sopra Steria
 
 
 
 Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of &euro;5.8 billion.
 
 
 
 Job Description
 
 
 
 
 The world is how we shape it.
 
 
 
 
 Business Analyst &ndash; Digital Sustainability &amp; Eco-Design
 
 
 
 
 Must-Have Skills
 
 
 
 <ul>
 <li>
 8&ndash;10 years of relevant experience as a Functional Business Analyst, preferably in digital or sustainability-driven projects.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Environmental Engineering, or a related field.
 </li>
 <li>
 Strong understanding of business analysis methodologies and product discovery techniques (e.g., stakeholder interviews, requirement workshops, use case analysis).
 </li>
 <li>
 Proven ability to elicit, analyze, and document business requirements and translate them into actionable user stories and functional specifications.
 </li>
 <li>
 Excellent ability to collaborate with business stakeholders and end users to capture needs, gather feedback, and validate outcomes.
 </li>
 <li>
 Strong communication and stakeholder management skills with the ability to bridge business and technical teams.
 </li>
 <li>
 Experience with requirements management and tracking tools (e.g., Jira, SpiraTest).
 </li>
 <li>
 Hands-on experience in functional testing, regression validation, and ensuring delivery quality.
 
 
 </li>
 </ul>
 
 Good-to-Have Skills
 
 
 
 <ul>
 <li>
 Knowledge and understanding of Sustainability and Eco-Design practices &mdash; including carbon footprint assessment, digital sustainability, and green IT principles.
 </li>
 <li>
 Knowledge in sustainability reporting frameworks (e.g., GHG Protocol, ISO 14064, or similar).
 </li>
 <li>
 Experience working in Agile/Scrum/Kanban environments.
 </li>
 <li>
 Technical awareness of the software development lifecycle (SDLC) to coordinate effectively with development teams.
 </li>
 <li>
 Excellent interpersonal and presentation skills to drive awareness and engagement within the organization.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Engage with business users and stakeholders to understand sustainability goals, challenges, and functional requirements.
 </li>
 <li>
 Translate business needs into clear user stories, acceptance criteria, and functional specifications.
 </li>
 <li>
 Collaborate with the development team to ensure proper understanding and implementation of sustainability-related features and metrics.
 </li>
 <li>
 Conduct regression and functional testing, ensuring that developed features meet business expectations.
 </li>
 <li>
 Act as a bridge between business and technology, ensuring alignment on objectives, deliverables, and timelines.
 </li>
 <li>
 Facilitate awareness sessions and training on sustainability and eco-design practices to promote digital sustainability across the organization.
 
 
 </li>
 </ul>
 Total Experience Expected: 08-10 years
 
 
 
 Qualifications
 
 
 
 BTech/MCA and equivalent degree
 
 
 
 Additional Information
 
 
 
 At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
 
 
 All of our positions are open to people with disabilities.
</div>

Business Analyst Lead Functional Analyst

USAA

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Business Support Analyst Lead, you will support the business by analyzing and evaluating relevant complex Enterprise business data, information, metrics and processes to identify opportunities to optimize the Bank's contact centers. This role will identify opportunities, engage key business partners and stakeholders, develop recommendations, develop business plan and carry through to implementation. Including but not limited to: understanding transfers and identifying ways to reduce, caller intent categorization, first call resolution, call reduction strategies. Additionally, this role is responsible for supporting key team functions and providing recommendations to achieve current and future business strategy needs/objectives.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.What you'll do:<ul><li>Evaluate complex business data and trends to recommend changes in methods or procedures to increase efficiency and facilitate significant improvements to processes and systems.</li><li>Provide support and direction to team members and functional partners with identifying and solving identified opportunities, resolving gaps as they are identified and updating reporting metrics.</li><li>Apply subject-matter-expert functional knowledge to produce complex work deliverables in support of departmental and enterprise initiatives such as audit reviews, business strategy development and project business support.</li><li>Assist and mentors team members and project managers in developing problem solving approach, identifying gaps, and determining optimal way to aggregate and communicate findings.</li><li>Manage broad functional projects and/or participates as a SME resource on larger initiatives to support business requirements.</li><li>Represent the business or staff agency as the subject matter expert and may be a proxy for middle-management leadership.</li><li>Maintain broad system knowledge, stays current on all system enhancements, identifies training needs and implements plans.</li><li>Maintain broad business knowledge, stays current on key business strategies and initiatives and identifies opportunities for support and enablement.</li><li>Plan and design business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.</li><li>Provide insight, analyses, advice and recommendations to keep business on operational and financial plan.</li><li>Gather information, analyzes data and trends to identify and implement business optimization opportunities.</li><li>Support team with assigned analysis, contributes in discussions of strategic options and recommendations.</li><li>Develop/advise on policies, standards, risk management and controls related to relevant processes.</li><li>Coach and provide on-the-job training for other team members.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li> Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. </li><li> 8 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. </li><li>Knowledge of business operations and systems/business requirements processes.</li><li>Experience facilitating and driving collaboration to common understanding of business requirements and driving standard enterprise wide business processes.</li><li>Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL.</li><li>Experience applying best practices to identifying and interpreting trends or patterns in data to develop recommendations to improve business operations.</li></ul>What sets you apart:<ul><li> 5 years' experience in extracting and compiling advanced level analytical data, and providing concise analysis with executive level commentary </li><li> 3-5 years in a role with proven results in call reduction strategies, call categorization or other call center efficiency </li><li> 3-5 years' experience in implementing contact center management strategies </li><li>3-5 years' experience in implementing business planning processes and management routines</li><li> 5 years working in workforce management industry practices, procedures, technologies, call routing and metrics </li><li>Experience in project management processes and implementations</li><li> Knowledge and experience with contact center management related systems for workforce management, call routing, reporting, call recording, etc. For example: NICE, Aceyus, Genesys, Cisco, etc. </li><li>Experience in bringing innovation and driving automation into existing and new processes</li></ul>Compensation range: The salary range for this position is: $103,450 - $197,730.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Business Support Analyst Lead

Auralis India Pvt Ltd

<div>
 
 Business Analyst
 
 
 Quincy, MA
 
 
 Contract
 
 
 
 
 
 Only GC or USC
 
 
 
 
 
 Job DescriptionJob Description:Defines business/system requirements by facilitating user meetings and interviewing users, developing use cases, and researching and resolving issues. Participates in business analysis project planning and management by documenting and maintaining plans, managing issue logs and preparing project documentation. Analyzes current processes and recommends solutions and improved processes. May also oversee the acquisition, analysis and dissemination of subject matter knowledge. Provides technical and business knowledge to clients. Keeps abreast of technological and competitive developments. Conducts research on industry practices and standards and other benchmarking data. Codes and maintains business application programs from user instructions or formal functional specifications. Experience in the analysis and testing phases in the development cycle. In addition having experience of 3 to 6 years. Role: Senior Business Systems Analyst (BSA) Duration: 6 months (extension likely) Location: Onsite 4 days/week (EST), 40 hrs/week Project: Office of Architecture support Key Requirements: 6&ndash;10 years&rsquo; experience Strong analytical skills, excellent communication Proficient in Excel and JIRA Project management exposure; technical background Experience in fast-paced, multicultural, geo-diverse teams Responsibilities: Lead requirements gathering and analysis Act as Senior BSA for project initiatives Other Details: Interview via Zoom (scheduled as available) Training provided
 
 
 
 
 
 Thanks
 
 
 Mohit Suyal
 
 
 737 279 7327
 
 
 Mohit.suyal@neohire.us
 
</div>

Business Analyst

Sanofi

<div>Job title: Lead- Business Analytics<ul><li> 
Hiring Manager: Head - Medical Analytics</li><li>
Location: Hyderabad</li><li>
% of travel expected: As per business need</li><li>
Job type: Permanent, Full time</li></ul> 
 About the job 
Our Team: 
Sanofi Business Operations is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CMO, and R&amp;D, Data &amp; Digital functions. Sanofi Global Hub strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally 
Main responsibilities:<ul><li>
Lead a team of business analyst and specialists with different level of expertise</li><li>
Coaches and develops business analyst and specialists (on contents, methods, processes)</li><li>
Ensure compliance to regulatory requirements for activities supported</li><li>
Oversee multiple Business Analytics projects across different therapeutic areas and global markets, including data visualization, insights, performance metrics, and strategic decision support initiatives</li><li>
Secure delivery of activities in time and in compliance with internal and external standards</li><li>
Participate in planning of analysis and data presentation to be used</li><li>
Keep abreast of industry and across industry best practices for Analytical solutions</li><li>
Design solutions to bring efficiencies to the processes</li></ul> 
People:<ul><li> 
Maintain effectiveness relationships with the end stakeholders (Medical scientific community) with Global business units and product &ndash; with an end objective to deliver as per requirement</li><li>
Interact effectively with stakeholders on medical and pharmacovigilance departments</li><li>
Constantly assist business analytics team in developing knowledge and sharing expertise</li></ul> 
Performance:<ul><li>
Ensure all Business Analytics projects are delivered on time, within scope, and meet quality standards as defined by stakeholder requirements</li><li>
Maintain high standards of data integrity and analytical accuracy across all deliverables, with regular quality assurance reviews</li><li>
Achieve consistent positive feedback from internal clients and business partners through effective communication and solution delivery</li><li>
Drive team productivity and professional development, ensuring optimal resource utilization and skill enhancement</li><li>
Continuously improve analytical methodologies and workflows to increase efficiency and reduce turnaround times</li><li>
Deliver actionable insights that demonstrably influence business decisions and contribute to organizational objectives</li><li>
Effectively partner with Medical, Commercial, and R&amp;D teams to leverage synergies and maximize analytical value</li><li>
Stay current with industry trends and implement cutting-edge analytical techniques to maintain competitive advantage</li><li>
Ensure all analytical activities adhere to regulatory requirements and internal quality standards</li><li>
Foster a culture of knowledge sharing and continuous learning within the analytics team</li></ul> 
Process:<ul><li>
Identifies and resolves operational issues, clearly articulate potential recommendations/solutions to local or global managers/partners</li><li>
Provides quality control and guidance in methodologies, processes, and SOPs</li><li>
Use methodologies and partner with internal teams to continuously improve data quality and availability by building business processes that support global standardization
</li><li>Identify inconsistencies in how data is being reported across teams and countries</li><li>
Ability to work cross-functionally, gather requirements, analyse data, and generate insights and reports that can be used by the GBU
</li></ul>Stakeholders:<ul><li>
Build and maintain strong relationships with Medical, Commercial, and R&amp;D teams to understand business needs and deliver relevant analytical insights</li><li>
Present complex data findings in clear, actionable formats to diverse audiences, ensuring insights drive informed decision-making</li><li>
Work closely with global and regional teams to align on priorities, gather requirements, and ensure consistent analytical approaches</li><li>
Regularly showcase the impact of analytical deliverables on business outcomes to reinforce stakeholder confidence and engagement</li></ul> 
About you 
<ul><li>Experience: 10+ years of work experience in the fields of information science, data/database management, reporting data quality metrics</li><li>
Experience in a healthcare industry is a strong plus</li><li>
Soft skills: Excellent written and verbal communications skills with demonstrated ability to convey critical and sensitive information in a highly professional manner</li><li>
Technical skills:
</li><li><ul><li>Ability to analyze large and complex datasets using statistical techniques and tools such as Snowflake, SQL, R, and Python</li></ul></li><li><ul><li>
Proficiency in creating visually compelling and informative dashboards and reports using tools like Power BI or Qliksense to communicate insights effectively.</li></ul></li><li><ul><li>
Knowledge of data warehousing principles and experience in data cleansing, transformation, and integration to ensure data quality and consistency.</li></ul></li><li><ul><li>
Familiarity with tools like Power BI, Tableau, Qlik sense, SQL, Snowflake and informatica to extract, analyze, and present data for decision-making purposes.</li></ul></li><li><ul><li>
Strong organizational skills and the ability to manage multiple projects simultaneously, set priorities, allocate resources, and meet project deadlines.</li></ul></li><li><ul><li>
Excellent verbal and written communication skills to effectively communicate complex data insights to non-technical stakeholders and collaborate with cross-functional teams.</li></ul></li><li><ul><li>
Strong analytical and problem-solving skills to identify patterns, trends, and opportunities in healthcare data, as well as the ability to think critically and provide actionable recommendations based on findings.</li></ul></li><li>
Education: Master&rsquo;s degree in Information Science, Computer Science, Mathematics, Statistics or a quantitative discipline in science, business, or social science. Experience in a healthcare industry is a strong plus</li><li>
Languages: Excellent knowledge in English and strong communication skills &ndash; written and spoken</li></ul> 
Pursue progress, discover extraordinary 
Better is out there. Better medications, better outcomes, better science. But progress doesn&rsquo;t happen without people &ndash; people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let&rsquo;s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
null</div>

Lead- Business Analytics

SEEK INDIAZONE NET PRIVATE LIMITED

Experience Required: 5+ years (QA/BA leadership)Joining: Immediate or Short Notice PreferredAbout the Role:We are building the MVP and launch version of IndiaZone, a B2B commerce platform for multi-category trade, vendor onboarding, RFQs, subscriptions, and live event modules.We need a senior profile who can take ownership, bring structure, and guide the QA/BA team &mdash; not just execute tasks.This is NOT a passive role -- this is for someone who can lead, plan, and think.Responsibilities:<ul><li>Lead and supervise the QA/BA team (planning, allocation, review)</li><li>Build and maintain test plans, UAT checklists &amp; workflow documents</li><li>Coordinate with development teams; validate fixes &amp; releases</li><li>Identify product gaps, UX behavior mismatches &amp; workflow issues</li><li>Translate business logic into structured requirements / use cases</li><li>Conduct regression cycles, release readiness checks &amp; issue triage</li><li>Prepare BRDs, FRDs, feature notes &amp; platform behavior standards</li><li>Manage Sheet-based defect logs &amp; ensure clarity in communication</li><li>Drive quality with ownership &mdash; not waiting for instructions</li></ul>Required Skills:<ul><li>5+ years as QA Lead / BA Lead / Module Owner / Supervisor</li><li>Strong understanding of web/app testing, flows, UX logic</li><li>Experience with test case writing, documentation &amp; UAT cycles</li><li>Fluent in English (written + spoken) for reporting &amp; escalation</li><li>Confident with Google Sheets/Excel for structured QA work</li><li>Ability to think critically, not just follow checklists</li></ul>Preferred:<ul><li>Experience with marketplace, ERP, SaaS, or product-based systems</li><li>Ability to guide juniors &amp; mentor team structure</li><li>Short notice period OR available to join immediately</li></ul>Job Type: Full-timePay: From ₹30,000.00 per monthBenefits:<ul><li>Internet reimbursement</li><li>Leave encashment</li></ul>Work Location: In person

Senior Business/QA Analyst Supervisor

Red Rhino Solutions

Role: Business Intelligence AnalystLocation: Cardiff Free ParkingSalary: £42k - £55k D.O.E Other: Excellent range of corporate benefitsThe CompanyA leading provider of technology-based products and solutions to business clients in the UK.People and customer orientated business offering strong long term career prospects within an innovative market leading business.We are seeking an experienced Business Intelligence Analyst to operate within the business enablement team, who will be responsible for transforming data into actionable insights that support the informed decision-making process across the businessIn addition, this role will act as the organisations AI lead and champion, exploring, piloting and embedding AI solutions that enhance business intelligence.The Role Business Intelligence AnalystThis is an exciting role where you will ensure that the business has access to accurate, timely and relevant data to guide business strategy as well as being a champion for new AI integration.<ul><li>Data analysis and insight generation</li><li>Translate complex data into clear findings</li><li>Design and maintain dashboards, reports and visuals for stakeholders.</li><li>Continuous improvement of reporting processes, making data more accessible and user friendly</li><li>Responsible for data quality and governance</li><li>Stay up to date with BI tools, technologies and trends.</li><li>Lead the integration of AI and ML techniques and tools to help automate repetitive tasks and improve predictive analytics for forecasting.</li></ul>The Candidate Business Intelligence AnalystYou will bring proven experience in a BI, Data Analyst or similar role.<ul><li>Demonstrate the design of dashboards, reports and data visualisation methods.</li><li>Be familiar with relational databases, data warehousing, and ETL processes.</li><li>Experience in translating the business needs into analytical solutions.</li><li>Practical experience with AI/ML frameworks</li><li>Fantastic communicator and team player capable of influencing adoption of new BI tools.</li><li>Analytical with a problem-solving approach showing attention to detail and big-picture thinking</li></ul>The Rewards - Business Intelligence AnalystBasic salary of between £42k - £55k depending on experience, along with a very attractive corporate benefits package.Genuine opportunity to progress your career.The backing and support of working for an amazing brandGreat benefits, incentives and culture are just some of the perks that you can expect.Red Rhino Solutions - A Rare BreedWe work exclusively with our clients to hire the best talent in the market.Follow us on LinkedIn to see other roles.

Business Intelligence Analyst

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