business continuity consultant

Road and Transport, RTA Dubai

<b><br>Job Title<br>Crisis and Business Continuity Specialist   Safety &amp; Risk Regulation Dubai, UAE<br>Job Description<br>Crisis and Business Continuity Specialist   Safety &amp; Risk Regulation Dubai, UAE<br> <br> <br>Position Overview</b><br>Roads and Transport Authority (RTA) is looking for a motivated Crisis and Business Continuity Specialist to enhance its safety and risk programs. This role is vital for strengthening Dubai s transport resilience by supporting the design and execution of business continuity plans, crisis preparedness, and emergency response protocols, all in compliance with global standards.<br> <br><b>Employment Overview<br>Job Location: Dubai, UAE<br>Industry: Transportation/Trucking/Railroad<br>Function: Safety / Occupational Health<br>Gender: Any<br>Candidate Nationality: UAE Nationals Preferred<br>Job Type: Full-time<br> <br>Position Overview</b><br>Roads and Transport Authority (RTA) is looking for a motivated Crisis and Business Continuity Specialist to enhance its safety and risk programs. This role is vital for strengthening Dubai s transport resilience by supporting the design and execution of business continuity plans, crisis preparedness, and emergency response protocols, all in compliance with global standards.<br> <br><b>Core Duties<br></b> <br>* Assist in establishing crisis and continuity management systems based on ISO 22301, ISO 22399, ISO 14001, and ISO 18001.<br>* Support department-wide emergency drills, simulation exercises, and staff awareness campaigns.<br>* Evaluate and quantify risks, identify impacts, and support mitigation strategies.<br>* Participate in preparing manuals, operational frameworks, and internal policies.<br>* Ensure seamless coordination during real-time crises and maintain readiness of the Crisis Operation Center.<br>* Help design improvement plans and benchmark performance with international best practices.<br>* Collaborate with safety teams across RTA to standardize procedures and enhance system compliance.<br>* Prepare regular reports, presentations, and KPI assessments to support executive decision-making.<br>* Review audit outcomes and help implement follow-up actions for continuous improvement.<br> <br><b>Ideal Profile<br></b> <br>* Bachelor s degree in Engineering (Mechatronics, Electrical, Electronics, Civil, Aviation) or IT from an accredited university.<br>* 0 2 years of experience in safety, engineering, or risk management roles.<br>* Basic understanding of emergency response protocols and international safety regulations.<br>* Ability to analyze complex data and communicate recommendations clearly.<br>* Strong MS Office skills and documentation proficiency.<br>* Organized, proactive, and able to handle dynamic field operations.<br> <br><b>Why Join Us<br></b> <br>* Attractive government salary package<br>* Strong platform for career growth in the public safety and risk sector<br>* Opportunity to contribute to strategic emergency response planning across Dubai<br>* Dynamic, supportive environment backed by global standards<br>

Crisis and Business Continuity Specialist Safety

Emirates NBD

<div><p><b>Organization Unit Purpose
</b> </p><p>To support the established business continuity and crisis management framework in line with international best practice and evolving requirements of the Group. To support the Group in ensuring operational readiness in all crisis situations and disruptive events.</p><br>
<p></p><p><b>Job Purpose
</b> </p><p>This profile requires the professional to provide strategic direction and support the Group level business continuity management program:
</p><ul><li>by enhancing the established group wide business continuity management framework to facilitate the business units in developing, improving and maintaining the appropriate business continuity capability according to the business requirements and in line with the international best practices;
</li><li>to ensure the sustainability of the group business continuity management capability by monitoring and reporting the readiness to the senior management; and
</li>to support the business units during the disruptions or unexpected events that may disrupt the business activities of the organization.<br>
<li>
</li></ul><p></p><p><b>Job Content
</b></p><p>1.Business Continuity and Crisis Management Framework
</p><ul><li>Support the design and development of group level business continuity management framework considering the Group&rsquo;s organizational structure including the local and regional demographics with a proper linkage and reference to the Group level critical incident management framework (technology, premises, facilities)
</li><li>Support development of the required tools to assist the business units in developing, implementing and monitoring the business continuity plans across the Group
</li>Support the established Group level crisis management framework and enhance its efficacy by suggesting improvements conducive to international best practices<br>
<li>
</li></ul><p></p><p>2.Business Continuity and Critical Incident Planning
</p><ul><li>Assist the business units in understanding the risks they are facing, the level of resilience among the operational process, determining the appropriate response, recovery and resumption treatments in line with the international best practices
</li><li>Develop and improve the tools and criteria which can then be used by other group level support units to ensure the business continuity requirements are evaluated and incorporated in the normal day to day operations
</li><li>Recommend recovery strategies and response options based on evolving business environment and assist with the implementation of recovery solutions.
</li><li>Assist the business units in planning, conducting and reporting the readiness of the business unit&rsquo;s business continuity management capability
</li>Support business units in planning to handle critical incidents and business disruption situations<br>
<li>
</li></ul><p></p><p>3.Business Continuity Assurance
</p><ul><li>Assist business units in designing, development and conduct of exercise programs in compliance with Group Business Continuity Management policy, Group Critical Incident Management Policy and Group Operational Risk Management policy
</li><li>Report the business continuity status of business units to senior management
</li>Ensure BCM framework is always ready for internal and external reviews and suggest improvements to enhance efficacy<br>
<li>
</li></ul><p></p><p>4. Awareness and Training:
</p>Staff development by way of developing and / or conducting training and awareness programs to ensure that all employees are fully conversant with the established business continuity management framework in the Group<br>
<ul><li>
</li></ul><p></p><p>5.Business Continuity and Crisis Management support
</p>Support the BCM Senior manager in managing BC incidents and crisis situations, reviewing evolving business and operational environment<br>
<ul><li>
</li></ul><p></p><p>6. Project and process review
</p><ul><li>Review of new and amended processes and other initiative as part of the CRSA / NPPA with respect to BCM initiatives and projects
</li>Ensure BCM planning is part of the process design and support third party vendor assurance<br>
<li>
</li></ul><p></p><p><b>Education
</b></p><ul><li>Relevant business degree
</li><li>Professional certifications (CBCI/CBCP)</li><br>
</ul><p></p><p><b>Experiences
</b> </p><p>Minimum 5 years Business Continuity experience in a full service, global bank</p><br>
<p></p><p><b>Knowledge &amp; Skills
</b></p><ul><li>Business Continuity Management
</li><li>Cloud Services
</li><li>Crisis Management
</li><li>Incident Management
</li><li>Disaster Recovery
</li><li>Risk Management knowledge</li><br>
</ul><p></p><p><b>Skill Areas
</b></p><p>Technical/ Functional
</p><ul><li>Execution of BCM exercises
</li><li>Ability to write at a publication quality level to communicate with senior management, issue reports, perform post-test analysis, coordinate with all key stake holders
</li><li>Well versed with ISO 22301 Business Continuity
</li><li>Management Standard, and its deliverables at each phase
</li><li>General understanding of computer systems, applications and technology operations experience in medium to large
</li><li>data center would add value
</li><li>Fully proficient in using MS suite of applications especially PowerPoint and Excel to perform analysis and create
</li>dashboards that can be shared with senior stakeholders of the Bank<br>
<li>
</li></ul><p></p><p>Managerial/ Leadership
</p><ul><li>High execution skills
</li><li>Collaborative working style
</li><li>Outstanding written and verbal communication skills
</li><li>Ability to understand the big picture and prioritize work according to criticality and urgency
</li>Proven ability to interface with staff at all levels<br>
<li>
</li></ul><p></p><p>#LI-KS1</p></div>

Manager - Business Continuity Management

Emirates Islamic

dLocal

<b>.What s the opportunity</b>?<br><br>Be the Business Continuity Specialist guiding dLocal s operational resilience strategy, elevating incident response, continuity planning, and risk management across markets and partners.Act as a bridge between global standards and local execution, ensuring payment operations continuity for merchants by aligning people, processes, and platforms across time zones.Partner with processors, acquirers, card networks, APM providers, and issuers to proactively reduce risk and minimize impact when incidents occur.Establish clear continuity metrics and routines that protect the merchant experience and support scale.What will I be doing?Lead end-to-end incident management for critical operational events, from triage to resolution, coordinating internal teams and external partners to restore service quicklyRun war rooms when needed, ensure timely stakeholder updates, and manage status communications for CS/AM, merchants, and partnersOwn and continually improve operational playbooks and runbooks for major scenarios (degradations, partner outages, configuration errors, go-live hypercare)Drive root-cause analysis and post-incident reviews; track corrective and preventive actions to closure and ensure learnings are institutionalizedConduct business impact assessments with Product, Engineering, Operations, Risk, and Compliance; define practical RTO/RPO targets and escalation pathsPlan and execute BCP/DR tests with processors, acquirers, and APMs; validate failover paths and data integrity, document gaps, and implement fixesMonitor continuity KPIs and SLAs; partner with Data/BI to surface dashboards for incident trends, MTTA/MTTR, and merchant-impact analyticsStrengthen vendor and partner operational governance (SLAs, escalation matrices, hotlines, and incident exercises) to reduce recovery timeSupport merchant go-live readiness for high-impact launches, including credentials checks, data validations, and structured hypercareMaintain high-quality documentation of incidents and decisions in Jira/Confluence; ensure auditability and traceabilityParticipate in on-call rotations and be available for time-critical coordination across multiple time zones when requiredWhat skills do I need?4 6+ years in payments/fintech operations, business continuity, incident management, merchant operations, or partner/processor supportStrong familiarity with the payments ecosystem (processors, acquirers, APMs, card schemes; credentials, SLAs, settlements/reconciliations)Proven experience leading cross-functional incident response, performing root-cause analysis, and driving corrective actions end-to-endAbility to design, test, and improve continuity playbooks and BCP/DR exercises with internal teams and external partnersExcellent communication and stakeholder management; calm under pressure, merchant-centric, and action-biasedProficiency with Sheets/Excel and ticketing/documentation tools (e.g., Jira/Confluence); comfort with data-driven decision-makingFluency in English;

Business Continuity Specialist

<div>
 Why should you join dLocal?
 <br/>
 <br/>
 dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world&rsquo;s fastest-growing, emerging markets.
 <br/>
 <br/>
 By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people&rsquo;s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
 <br/>
 <br/>
 What&rsquo;s the opportunity?
 <br/>
 <br/>
 Be the Business Continuity Specialist guiding dLocal&rsquo;s operational resilience strategy, elevating incident response, continuity planning, and risk management across markets and partners.
 <br/>
 <br/>
 Act as a bridge between global standards and local execution, ensuring payment operations continuity for merchants by aligning people, processes, and platforms across time zones.
 <br/>
 <br/>
 Partner with processors, acquirers, card networks, APM providers, and issuers to proactively reduce risk and minimize impact when incidents occur.
 <br/>
 <br/>
 Establish clear continuity metrics and routines that protect the merchant experience and support scale.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead end-to-end incident management for critical operational events, from triage to resolution, coordinating internal teams and external partners to restore service quickly
  </li>
  <li>
   Run war rooms when needed, ensure timely stakeholder updates, and manage status communications for CS/AM, merchants, and partners
  </li>
  <li>
   Own and continually improve operational playbooks and runbooks for major scenarios (degradations, partner outages, configuration errors, go-live hypercare)
  </li>
  <li>
   Drive root-cause analysis and post-incident reviews; track corrective and preventive actions to closure and ensure learnings are institutionalized
  </li>
  <li>
   Conduct business impact assessments with Product, Engineering, Operations, Risk, and Compliance; define practical RTO/RPO targets and escalation paths
  </li>
  <li>
   Plan and execute BCP/DR tests with processors, acquirers, and APMs; validate failover paths and data integrity, document gaps, and implement fixes
  </li>
  <li>
   Monitor continuity KPIs and SLAs; partner with Data/BI to surface dashboards for incident trends, MTTA/MTTR, and merchant-impact analytics
  </li>
  <li>
   Strengthen vendor and partner operational governance (SLAs, escalation matrices, hotlines, and incident exercises) to reduce recovery time
  </li>
  <li>
   Support merchant go-live readiness for high-impact launches, including credentials checks, data validations, and structured hypercare
  </li>
  <li>
   Maintain high-quality documentation of incidents and decisions in Jira/Confluence; ensure auditability and traceability
  </li>
  <li>
   Participate in on-call rotations and be available for time-critical coordination across multiple time zones when required
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What skills do I need?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4&ndash;6+ years in payments/fintech operations, business continuity, incident management, merchant operations, or partner/processor support
  </li>
  <li>
   Strong familiarity with the payments ecosystem (processors, acquirers, APMs, card schemes; credentials, SLAs, settlements/reconciliations)
  </li>
  <li>
   Proven experience leading cross-functional incident response, performing root-cause analysis, and driving corrective actions end-to-end
  </li>
  <li>
   Ability to design, test, and improve continuity playbooks and BCP/DR exercises with internal teams and external partners
  </li>
  <li>
   Excellent communication and stakeholder management; calm under pressure, merchant-centric, and action-biased
  </li>
  <li>
   Proficiency with Sheets/Excel and ticketing/documentation tools (e.g., Jira/Confluence); comfort with data-driven decision-making
  </li>
  <li>
   Fluency in English; additional languages are a plus
  </li>
  <li>
   Bachelor&rsquo;s degree in Business, Engineering, Economics, or related field
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 What do we offer?
 <br/>
 <br/>
 Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
 <br/>
 <br/>
 <ul>
  <li>
   Remote work: work from anywhere or one of our offices around the globe!*
  </li>
  <li>
   Flexibility: we have flexible schedules and we are driven by performance
  </li>
  <li>
   Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
  </li>
  <li>
   Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
  </li>
  <li>
   Learning &amp; development: get access to a Premium Coursera subscription
  </li>
  <li>
   Language classes: we provide free English, Spanish, or Portuguese classes
  </li>
  <li>
   Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
  </li>
  <li>
   dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We&rsquo;ve got your back!
  </li>
  <li>
   For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 What happens after you apply?
 <br/>
 <br/>
 Our Talent Acquisition team is invested in creating the best candidate experience possible, so don&rsquo;t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
 <br/>
 <br/>
 Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Business Continuity Specialist- MENAT

DLOCAL

<div><div><b>Why should you join dLocal?</b></div><div>
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world&rsquo;s fastest-growing, emerging markets.</div><div></div><div><br>
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people&rsquo;s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.</div><div></div><div><br>
What&rsquo;s the opportunity?</div><div></div><div><br>
Be the Business Continuity Specialist guiding dLocal&rsquo;s operational resilience strategy, elevating incident response, continuity planning, and risk management across markets and partners.</div><div></div><div><br>
Act as a bridge between global standards and local execution, ensuring payment operations continuity for merchants by aligning people, processes, and platforms across time zones.</div><div></div><div><br>
Partner with processors, acquirers, card networks, APM providers, and issuers to proactively reduce risk and minimize impact when incidents occur.</div><div></div><div><br>
Establish clear continuity metrics and routines that protect the merchant experience and support scale.</div>
<h3 class="jobSectionHeader"><b>What will I be doing?</b></h3><ul><li>
Lead end-to-end incident management for critical operational events, from triage to resolution, coordinating internal teams and external partners to restore service quickly.</li><li>
Run war rooms when needed, ensure timely stakeholder updates, and manage status communications for CS/AM, merchants, and partners.</li><li>
Own and continually improve operational playbooks and runbooks for major scenarios (degradations, partner outages, configuration errors, go-live hypercare).</li><li>
Drive root-cause analysis and post-incident reviews; track corrective and preventive actions to closure and ensure learnings are institutionalized.</li><li>
Conduct business impact assessments with Product, Engineering, Operations, Risk, and Compliance; define practical RTO/RPO targets and escalation paths.</li><li>
Plan and execute BCP/DR tests with processors, acquirers, and APMs; validate failover paths and data integrity, document gaps, and implement fixes.</li><li>
Monitor continuity KPIs and SLAs; partner with Data/BI to surface dashboards for incident trends, MTTA/MTTR, and merchant-impact analytics.</li><li>
Strengthen vendor and partner operational governance (SLAs, escalation matrices, hotlines, and incident exercises) to reduce recovery time.</li><li>
Support merchant go-live readiness for high-impact launches, including credentials checks, data validations, and structured hypercare.</li><li>
Maintain high-quality documentation of incidents and decisions in Jira/Confluence; ensure auditability and traceability.</li><li>
Participate in on-call rotations and be available for time-critical coordination across multiple time zones when required.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
What skills do I need?</b></h3><ul><li>
4&ndash;6+ years in payments/fintech operations, business continuity, incident management, merchant operations, or partner/processor support.</li><li>
Strong familiarity with the payments ecosystem (processors, acquirers, APMs, card schemes; credentials, SLAs, settlements/reconciliations).</li><li>
Proven experience leading cross-functional incident response, performing root-cause analysis, and driving corrective actions end-to-end.</li><li>
Ability to design, test, and improve continuity playbooks and BCP/DR exercises with internal teams and external partners.</li><li>
Excellent communication and stakeholder management; calm under pressure, merchant-centric, and action-biased.</li><li>
Proficiency with Sheets/Excel and ticketing/documentation tools (e.g., Jira/Confluence); comfort with data-driven decision-making.</li><li>
Fluency in English; additional languages are a plus.</li><li>
Bachelor&rsquo;s degree in Business, Engineering, Economics, or related field.</li></ul><div><b>
What do we offer?<br>
</b></div><div></div><br>
<div>Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:</div><ul><li>Remote work: work from anywhere or one of our offices around the globe!*</li><li>Flexibility: we have flexible schedules and we are driven by performance.</li><li>Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.</li></ul><div>
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.</div><ul><li>Learning &amp; development: get access to a Premium Coursera subscription.</li><li>Language classes: we provide free English, Spanish, or Portuguese classes.</li><li>Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!</li><li>dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We&rsquo;ve got your back!</li></ul><div></div><ul><li><br>
For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required</li></ul><div></div><div><b><br>
What happens after you apply?</b></div><div>
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don&rsquo;t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!</div><div></div><div><br>
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

<br> <b><br>Employment Overview<br>Job Location: Dubai, UAE</b><br>Industry: Transportation/Trucking/Railroad<br>Function: Safety / Occupational Health<br>Gender: Any<br>Candidate Nationality: UAE Nationals Preferred<br>Job Type: Full-time<br> <br>Position Overview<br>Roads and Transport Authority (RTA) is looking for a motivated Crisis and Business Continuity Specialist to enhance its safety and risk programs. This role is vital for strengthening Dubai s transport resilience by supporting the design and execution of business continuity plans, crisis preparedness, and emergency response protocols, all in compliance with global standards.<br> <br>Core Duties<br> <br>* Assist in establishing crisis and continuity management systems based on ISO 22301, ISO 22399, ISO 14001, and ISO 18001.<br>* Support department-wide emergency drills, simulation exercises, and staff awareness campaigns.<br>* Evaluate and quantify risks, identify impacts, and support mitigation strategies.<br>* Participate in preparing manuals, operational frameworks, and internal policies.<br>* Ensure seamless coordination during real-time crises and maintain readiness of the Crisis Operation Center.<br>* Help design improvement plans and benchmark performance with international best practices.<br>* Collaborate with safety teams across RTA to standardize procedures and enhance system compliance.<br>* Prepare regular reports, presentations, and KPI assessments to support executive decision-making.<br>* Review audit outcomes and help implement follow-up actions for continuous improvement.<br> <br>Ideal Profile<br> <br>* Bachelor s degree in Engineering (Mechatronics, Electrical, Electronics, Civil, Aviation) or IT from an accredited university.<br>* 0 2 years of experience in safety, engineering, or risk management roles.<br>* Basic understanding of emergency response protocols and international safety regulations.<br>* Ability to analyze complex data and communicate recommendations clearly.<br>* Strong MS Office skills and documentation proficiency.<br>* Organized, proactive, and able to handle dynamic field operations.<br> <br><br>

Crisis and Business Continuity Specialist

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