senior account executive, egypt Jobs in House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo

senior account executive, egypt

administration manager, mena Jobs in House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo

administration manager, mena

assistant project manager @siemens mobility egypt Jobs in House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo

assistant project manager @siemens mobility egypt

business development and marketing executive Jobs in House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo

business development and marketing executive

business development executive Jobs in House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo

business development executive

business development manager egypt

Traze

<div>
 
 About Us:
 
 
 
 Zeal Group is an award-winning global FinTech leader with over 700 employees across offices in London, Europe, Asia, MENA, and South America. Traze, a Zeal Group subsidiary, delivers cutting-edge multi-asset trading solutions, including Gold, Oil, FX, and Cryptocurrencies.
 
 
 Sales/BDMs are Zeal's front line with clients and their first point of contact. Every Sales/BDM strives to have a positive impact on the client's experience with Zeal. Giving each client added value through knowledge, trust, and support. All while clearly impacting Zeal's bottom line through an increase in accounts, deposits, and revenues
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Build and develop relationships with potential Clients and Partners who may have clients interested in trading multi-asset products such as Gold, Oil, FX, and Cryptocurrencies
 </li>
 <li>
 On-board IBs and help them increase accounts, deposits, and revenues.
 </li>
 <li>
 Identify and target known Money Managers and IBs in the MENA Region
 </li>
 <li>
 Organically build a book of business through relationships in and outside the market targeting potential IBs from multiple industries.
 </li>
 <li>
 Determine customers' trading needs and prepare proposals to sell services that address these needs
 </li>
 <li>
 Cross-sell retail clients who meet the IB threshold to grow their business and walk them through the client growth life cycle.
 </li>
 <li>
 Stay up to date on market news and trends in FX, Commodities, Stocks, and Indices
 </li>
 <li>
 Advise on trading strategies, options, and risk management strategies
 </li>
 <li>
 Explain industry terms or trading practices to clients
 </li>
 <li>
 Attend industry and company events to source own potential clients as directed by management.
 </li>
 <li>
 Achieve sales targets
 </li>
 <li>
 Contact prospective or existing customers to discuss their queries and requirements
 </li>
 <li>
 Develop sales presentations or proposals to explain service specifications
 </li>
 <li>
 Maintain customer records by using the CRM and logging communication. Receive and follow up on clients' funding, volume, and new account activations
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4 years of extensive experience in Forex/ Banking/ Stock and Commodities Brokerage fields in sales Department
 </li>
 <li>
 B.Sc. Degree from any discipline
 </li>
 <li>
 Financial markets knowledge in FX, Stocks, and Commodities
 </li>
 <li>
 Technical and Fundamental analysis
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong relationship management and networking skills
 </li>
 <li>
 Selling Skills.Communication skills
 </li>
 <li>
 Customer orientation
 </li>
 <li>
 Learning flexibility
 </li>
 </ul>
</div>

Business Development Manager- Egypt

DP World

<div>
 
 
 ABOUT DP WORLD
 
 
 
 Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.
 
 
 With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.
 
 
 We&rsquo;re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
 
 
 What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer&rsquo;s door.
 
 
 DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures &ndash; not just in what we do but also in how we behave.
 
 
 We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what&rsquo;s possible.
 
 
 WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
 
 
 
 
 
 About the job
 
 
 
 
 
 This job is in
 
 DP World Logistics
 
 
 Services Masr/
 
 Cairo Airport Office
 
 
 
 
 
 
 Reporting to:
 
 Head of Freight Forwarding, Egypt
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Reefer Manager is responsible for leading and managing all refrigerated cargo (Reefer) activities within Egypt. This role ensures operational excellence, supports commercial growth, and develops the Reefer product offering locally. The position carries responsibility for local profit and loss (P&amp;L) performance of the Reefer segment and acts as the subject matter expert, supporting the Head of Freight Forwarding in achieving strategic objectives.
 
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 The Reefer Manager is accountable for:
 
 <ul>
 <li>
 Executing the local Reefer product strategy in Egypt.
 </li>
 <li>
 Acting as the subject matter expert for Reefer within the country.
 </li>
 <li>
 Collaborating with the Head of Freight Forwarding and regional/global teams to drive performance.
 </li>
 <li>
 Conducting market analysis and maintaining a healthy business pipeline.
 </li>
 <li>
 Developing new business opportunities and managing supplier relationships.
 </li>
 <li>
 Supporting sales strategies and ensuring effective operational delivery.
 </li>
 </ul>
 
 
 
 
 Key Responsibilities
 
 
 
 
 Commercial
 
 
 <ul>
 <li>
 Serve as the local Reefer expert, supporting the development of a profitable product offering.
 </li>
 <li>
 Build and maintain strong relationships with Egyptian suppliers (carriers, cold storage providers etc.).
 </li>
 <li>
 Design and implement Egypt-specific sales strategies for Reefer clients, including account development reviews.
 </li>
 <li>
 Support the local sales team with product knowledge and tools to win and retain Reefer business.
 </li>
 <li>
 Align with Sales on pipeline management and forecasting.
 </li>
 <li>
 Define market segmentation and pricing strategies tailored to Egypt&rsquo;s market.
 </li>
 </ul>
 
 
 Procurement
 
 
 <ul>
 <li>
 Lead local procurement activities in line with regional/global guidelines.
 </li>
 <li>
 Develop and execute the local procurement strategy for Reefer cargo.
 </li>
 <li>
 Conduct supplier performance reviews and provide market updates relevant to Egypt.
 </li>
 <li>
 Collaborate with tender teams to complete procurement processes.
 </li>
 <li>
 Maintain rate visibility and compliance with business standards.
 </li>
 <li>
 Respond to pricing requests for both import and export Reefer cargo.
 </li>
 <li>
 Negotiate rates with local suppliers and ensure transparent communication of terms.
 </li>
 <li>
 Monitor customer performance against nominations and provide feedback to carriers.
 </li>
 </ul>
 
 
 Operations
 
 
 <ul>
 <li>
 Support the Ocean Freight team with Reefer-specific knowledge and training.
 </li>
 <li>
 Act as the escalation point for Reefer service issues in Egypt.
 </li>
 <li>
 Develop operations staff as the Reefer business grows.
 </li>
 <li>
 Conduct onboarding and training sessions to ensure compliance with regulatory, GDP, and healthcare standards.
 </li>
 <li>
 Collaborate with customs clearance teams to meet import/export requirements.
 </li>
 </ul>
 
 
 Business Development
 
 
 <ul>
 <li>
 Identify and assess Reefer business opportunities in Egypt.
 </li>
 <li>
 Build relationships with key local customers and decision-makers ahead of RFQ processes.
 </li>
 <li>
 Support Sales and Key Account Managers in securing Reefer business through joint client meetings and solution development.
 </li>
 <li>
 Promote Reefer internally and engage stakeholders in product development and competitive strategy.
 </li>
 <li>
 Provide tailored support to vertical market clients (e.g., produce, seafood, meat, dairy, retail, QSR).
 </li>
 <li>
 Assist in preparing and delivering proposals and presentations during RFI/RFQ processes.
 </li>
 </ul>
 
 
 Budget &amp; Administration
 
 
 <ul>
 <li>
 Set and achieve the annual Reefer cargo budget for Egypt.
 </li>
 <li>
 Conduct monthly P&amp;L reporting for Reefer imports and exports.
 </li>
 <li>
 Perform regular P&amp;L reviews and GAP analyses to ensure financial performance.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications, Experience, and Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Logistics, Supply Chain Management, or related field. MBA preferred.
 </li>
 <li>
 Strong knowledge of refrigerated ocean freight and local Egyptian logistics market.
 </li>
 <li>
 Proven track record in Reefer management or related logistics functions.
 </li>
 <li>
 Insider knowledge of industries such as produce, seafood, meat/proteins, dairy, pastry, retail, and QSR.
 </li>
 <li>
 Strong negotiation, communication, and presentation skills.
 </li>
 <li>
 Exceptional problem-solving and analytical abilities.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
 </li>
 <li>
 Proficiency in relevant software and tools (CRM systems, Excel, logistics software).
 </li>
 <li>
 Willingness to travel within Egypt to meet clients, suppliers, and attend industry events.
 </li>
 <li>
 Experience with lean management principles and continuous improvement methodologies is preferred.
 </li>
 </ul>
 
 
</div>

Reefer Manager

Mars

<div>
 
 Job Description
 
 
 
 The Associate Relations Manager will serve as the point of contact for Associate Relations issues and inquiries for a cross functional (supply &amp; demand &amp; office) client group in Egypt for 2 sites (CAI, OCT). The IMEA AR manager provides AR support to all segments in Egypt . The role supports over 600 associates in Mars Egypt over 2 sites (CAI, OCT) and the field sales organization. The role is a member of the AR IMEA team (India, Middle East and Africa) with a remote IMEA manager. The role is part of the European/India/Africa AR team, working closely with the P&amp;O Business Partners.
 
 
 
 Issue Resolution
 
 
 
 <ul>
 <li>
 Ensure associate &amp; business advocacy and lead grievance and disciplinary process in line with Mars guidelines to build a fair, trustworthy and inclusive workplace.
 </li>
 <li>
 Lead fact-finding investigations for sensitive and/or complex cases (e.g. interviews, document review, and consultation with appropriate internal stakeholders in line with our global investigation protocol
 </li>
 <li>
 Partner with legal counsel to represent the business in legal and governmental proceedings.
 </li>
 <li>
 Ensure accurate input into Service Now system case management and that cases are responded to in a timely manner. Ensure tracking and reporting on AR case trends.
 </li>
 <li>
 Engage with BP&rsquo;s and AR Lead regarding complex, high risk situations.
 
 
 </li>
 </ul>
 
 Performance concerns
 
 
 
 <ul>
 <li>
 Partner with and coach line managers on performance management process and documentation.
 </li>
 <li>
 Review and recommend next steps regarding separations, severance options and transition assistance.
 
 
 </li>
 </ul>
 
 Build Line Manager Capability.
 
 
 
 <ul>
 <li>
 Provide coaching and training to line managers and P&amp;O partners in the areas related to employment law, grievance management and performance management.
 </li>
 <li>
 Deliver AR essentials capability programs for line managers to &lsquo;lead in the Mars way&rdquo;
 </li>
 <li>
 Provide interpretation &amp; consultation to ensure fair application of policies and processes to associates.
 
 
 </li>
 </ul>
 
 Labor Law compliance
 
 
 
 <ul>
 <li>
 Be the labor law and employment policies guardian and ensure correct governance.
 </li>
 <li>
 The Associate relations manager will be responsible for the consolidation, review, and alignment of Egypt related employment policies and ensure regular update when needed
 </li>
 <li>
 Make recommendations regarding employment policies, practices and procedures focused on improving consistency, effectiveness and capability.
 </li>
 <li>
 Proactively access potential union activity and raise potential challenges with site leadership teams.
 
 
 </li>
 </ul>
 
 Culture pulse and Partnership
 
 
 
 <ul>
 <li>
 Partner and build relationships with P&amp;O BP&rsquo;s/heads and unit leadership teams to achieve aligned goals on people strategy.
 </li>
 <li>
 Partner with P&amp;O BP on Org Design Transformations including org restructures, and changes to terms and conditions of employment.
 </li>
 <li>
 Serve as the guardian of the Mars culture and be the pulse of the business by providing associate and organization insights.
 </li>
 <li>
 Execute exit interviews (leavers) and stay interviews and report on insights
 </li>
 <li>
 Analyze Associate Relations cases and ensure root causes are proactively addressed.
 </li>
 <li>
 Drive regional projects in the field of AR for MEA.
 </li>
 </ul>
</div>

Associate Relations

SC Johnson

<div>
 SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers &ndash; such as Raid&reg;, Glade&reg;, Ziploc&reg; and more, in virtually every country around the world. Together, we are creating a better future &ndash; for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
 
 
 
 Job Title:
 
 Associate Manager, Supply Chain Finance &amp; Cost Accounting
 
 
 
 Location:
 
 Cairo, Egypt
 
 
 
 Function:
 
 Finance &amp; Accounting
 
 
 
 Overview
 
 
 
 Are you ready to make an impact in one of the world&rsquo;s leading FMCG companies? At SC Johnson, we believe in shaping a better future through innovation and sustainability. As an
 
 Associate Manager in Supply Chain Finance
 
 , you&rsquo;ll play a critical role in driving financial excellence at our Cairo manufacturing site&mdash;helping us deliver quality products to millions of households across Egypt and beyond.
 
 
 
 About The Role
 
 
 
 This is more than a finance role&mdash;it&rsquo;s a chance to influence strategic decisions, optimize costs, and support growth in a dynamic, fast-paced environment. You&rsquo;ll manage budgeting, forecasting, CAPEX analysis, and cost-saving initiatives, while ensuring strong compliance and internal controls. Your work will directly contribute to SC Johnson&rsquo;s success in Egypt and across the EMEA region.
 
 
 
 About The Team
 
 
 
 You&rsquo;ll join a collaborative team that values integrity, innovation, and continuous improvement. Expect daily interaction with:
 
 
 <ul>
 <li>
 Regional AMET Supply Chain team (EMEA)
 </li>
 <li>
 Costing team in Italy
 </li>
 <li>
 MENAPT headquarters in Turkey
 </li>
 <li>
 Shared Services Center in Cairo
 
 
 </li>
 </ul>
 This role offers
 
 regional exposure
 
 and the opportunity to build strong professional networks across multiple countries.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Performance Monitoring: Deliver budgets and manage site financial performance, focusing on volumes, conversion costs, and cost savings. Provide actionable insights through timely reporting.
 </li>
 <li>
 Budgeting &amp; Forecasting: Prepare accurate forecasts aligned with S&amp;OP processes, highlighting risks and opportunities for plant performance.
 </li>
 <li>
 CAPEX Management: Lead capital investment proposals, perform ROI analysis, and ensure projects align with approved plans.
 </li>
 <li>
 Cost Savings: Identify and quantify cost-saving opportunities across manufacturing and supply chain operations.
 </li>
 <li>
 Financial Controls &amp; Compliance: Strengthen internal controls under Sarbanes-Oxley framework, act as audit liaison, and implement process improvements.
 
 
 </li>
 </ul>
 
 Experience You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Economics, Finance, or Business Management.
 </li>
 <li>
 5&ndash;7 years of post-qualification experience in finance or cost accounting.
 </li>
 <li>
 Strong knowledge of accounting principles (US GAAP preferred).
 </li>
 <li>
 Proficiency in Microsoft Office, SCALA, SAP/BPC.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Fluency in English.
 </li>
 <li>
 Excellent analytical and communication skills.
 </li>
 <li>
 Ability to balance detail orientation with strategic thinking.
 </li>
 <li>
 Collaborative mindset and influencing skills.
 </li>
 <li>
 Prior FMCG or supply chain experience is a plus.
 
 
 </li>
 </ul>
 
 Behaviors You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 High integrity and commitment.
 </li>
 <li>
 Self-motivated with a &ldquo;can-do&rdquo; attitude.
 </li>
 <li>
 Strategic thinker with problem-solving ability.
 
 
 </li>
 </ul>
 
 Eligibility:
 
 You must be legally authorized to work in Egypt.
 
 
 
 Relocation:
 
 This role does not offer domestic or international relocation.
 
 
 
 Why Join SC Johnson?
 
 
 
 <ul>
 <li>
 Be part of a global company with a strong local presence.
 </li>
 <li>
 Work in an environment that values innovation, sustainability, and diversity.
 </li>
 <li>
 Access career development programs and opportunities for regional exposure.
 </li>
 <li>
 Enjoy competitive benefits and a culture that supports work-life balance.
 
 
 </li>
 </ul>
 
 Inclusion &amp; Diversity
 
 
 
 We&rsquo;re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
 
 
 We&rsquo;re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.
</div>

Associate Manager, Cost Accounting

Bupa

<div>
 
 Job Description
 
 
 
 
 Business Partnerships Consultant -FTC
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Full time hours &ndash; Hybrid working available
 
 
 
 
 Rota between 7am and 7pm with occasional weekend and Public Holiday working
 
 
 
 Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
 
 
 Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
 
 
 
 We Make Health Happen
 
 
 
 As a Business Partnerships Support Consultant, you will deliver an exceptional customer experience for our Corporate customers, responding to contacts from Group Secretaries and Intermediaries and deliver the highest level of customer care by creating extraordinary relationships resulting in good business retention and expansion.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Respond to all incoming queries from Group Secretaries/Intermediaries by email including proactive outbound emails.
 </li>
 <li>
 Take end to end ownership of the investigation and resolution of escalations and issues. You will be required to liaise, negotiate and co-ordinate with other teams to ensure a customer focused resolution identifying issues and trends, recommending solutions within agreed authority limits.
 </li>
 <li>
 Work closely with internal teams such as Corporate Sales, New Business, Finance and Claims to ensure a smooth customer journey.
 </li>
 <li>
 Complete all related customer administration such as maintaining and updating customer records, onboarding members for key groups and carrying out membership changes mid-term or at point of renewal.
 </li>
 <li>
 Demonstrate flexibility by supporting the wider Business Partnerships operation at busy times.
 </li>
 <li>
 Develop effective working relationships with the Service Account Managers.
 </li>
 <li>
 Support and train new joiners in the team depending on experience and knowledge.
 </li>
 <li>
 Pro-actively encourage and promote self service options available.
 </li>
 <li>
 Participate in and contribute to regular 121s and team meetings with your Manager and take ownership of your personal development.
 </li>
 <li>
 Be a role model for the team demonstrating outstanding values and performance.
 </li>
 <li>
 Be an advocate for change. Contribute to the continuous improvement process by putting forward ideas for improvement and making a contribution to focus groups.
 </li>
 <li>
 Proactively report any trends from brokers/groups to support the account managers in managing their portfolios of global Intermediary network and corporate schemes; retaining, maintaining and expanding business in line with agreed targets.
 
 
 </li>
 </ul>
 
 What You Will Bring
 
 
 
 <ul>
 <li>
 Demonstrate fluency in English
 </li>
 <li>
 Hold a bachelors degree from a medical university
 </li>
 <li>
 Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
 </li>
 <li>
 Previous experience in a medical field.
 </li>
 <li>
 Experience in Claims, Sales or Renewals would be beneficial.
 </li>
 <li>
 Highly customer focussed.
 </li>
 <li>
 Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
 </li>
 <li>
 A good understanding of Bupa Global processes and systems.
 </li>
 <li>
 Good understanding of complaint handling processes.
 </li>
 <li>
 Experience of working in another Bupa Global Operational department is preferable.
 </li>
 <li>
 Able to manage own workloads and build effective relationships.
 </li>
 <li>
 Good organisational, planning and time management skills.
 </li>
 <li>
 Good written communication, a high level of assertiveness and an excellent telephone manner.
 </li>
 <li>
 Good problem solving and analysis and using your network to assist in fixing issues.
 </li>
 <li>
 Experience of managing your own portfolio and face to face contact with your customers.
 </li>
 <li>
 An ability to speak a second language would be an advantage.
 
 
 </li>
 </ul>
 
 Why Bupa?
 
 
 
 Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
 
 
 Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Business Development
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Business Partnerships Consultant (Secondment)

Richmond Villages

<div>
 
 Job Description
 
 
 
 
 Business Partnerships Consultant -FTC
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Full time hours - Hybrid working available
 
 
 
 
 Rota between 7am and 7pm with occasional weekend and Public Holiday working
 
 
 
 Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
 
 
 Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
 
 
 
 We Make Health Happen
 
 
 
 As a Business Partnerships Support Consultant, you will deliver an exceptional customer experience for our Corporate customers, responding to contacts from Group Secretaries and Intermediaries and deliver the highest level of customer care by creating extraordinary relationships resulting in good business retention and expansion.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Respond to all incoming queries from Group Secretaries/Intermediaries by email including proactive outbound emails.
 </li>
 <li>
 Take end to end ownership of the investigation and resolution of escalations and issues. You will be required to liaise, negotiate and co-ordinate with other teams to ensure a customer focused resolution identifying issues and trends, recommending solutions within agreed authority limits.
 </li>
 <li>
 Work closely with internal teams such as Corporate Sales, New Business, Finance and Claims to ensure a smooth customer journey.
 </li>
 <li>
 Complete all related customer administration such as maintaining and updating customer records, onboarding members for key groups and carrying out membership changes mid-term or at point of renewal.
 </li>
 <li>
 Demonstrate flexibility by supporting the wider Business Partnerships operation at busy times.
 </li>
 <li>
 Develop effective working relationships with the Service Account Managers.
 </li>
 <li>
 Support and train new joiners in the team depending on experience and knowledge.
 </li>
 <li>
 Pro-actively encourage and promote self service options available.
 </li>
 <li>
 Participate in and contribute to regular 121s and team meetings with your Manager and take ownership of your personal development.
 </li>
 <li>
 Be a role model for the team demonstrating outstanding values and performance.
 </li>
 <li>
 Be an advocate for change. Contribute to the continuous improvement process by putting forward ideas for improvement and making a contribution to focus groups.
 </li>
 <li>
 Proactively report any trends from brokers/groups to support the account managers in managing their portfolios of global Intermediary network and corporate schemes; retaining, maintaining and expanding business in line with agreed targets.
 
 
 </li>
 </ul>
 
 What You Will Bring
 
 
 
 <ul>
 <li>
 Demonstrate fluency in English
 </li>
 <li>
 Hold a bachelors degree from a medical university
 </li>
 <li>
 Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
 </li>
 <li>
 Previous experience in a medical field.
 </li>
 <li>
 Experience in Claims, Sales or Renewals would be beneficial.
 </li>
 <li>
 Highly customer focussed.
 </li>
 <li>
 Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
 </li>
 <li>
 A good understanding of Bupa Global processes and systems.
 </li>
 <li>
 Good understanding of complaint handling processes.
 </li>
 <li>
 Experience of working in another Bupa Global Operational department is preferable.
 </li>
 <li>
 Able to manage own workloads and build effective relationships.
 </li>
 <li>
 Good organisational, planning and time management skills.
 </li>
 <li>
 Good written communication, a high level of assertiveness and an excellent telephone manner.
 </li>
 <li>
 Good problem solving and analysis and using your network to assist in fixing issues.
 </li>
 <li>
 Experience of managing your own portfolio and face to face contact with your customers.
 </li>
 <li>
 An ability to speak a second language would be an advantage.
 
 
 </li>
 </ul>
 
 Why Bupa?
 
 
 
 Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
 
 
 Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Business Development
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Explore 1055+ Business development manager egypt in House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo this December. Find roles across top companies and apply now to boost your career.

1055 business development manager egypt jobs IN House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo

Business Development Manager- Egypt

Reefer Manager

Associate Relations

Associate Relations

Associate Manager, Cost Accounting

Business Partnerships Consultant (Secondment)

Business Partnerships Consultant (Secondment)