business development manager

Zoho

<div>
 
 Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.
 
 
 
 
 
 With more than 130 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business
 
 .
 
 
 
 
 
 
 
 Position: Key Account Manager
 
 
 
 
 
 
 As a Key Account Manager, you'll manage key client relationships, focusing on understanding their needs, developing tailored solutions, and fostering long-term partnerships.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Build and maintain strong client relationships, serving as a trusted advisor.
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 Understand client goals and industry trends to provide strategic guidance.
 </li>
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 Identify upselling and cross-selling opportunities to boost revenue.
 </li>
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 Collaborate with internal teams to ensure exceptional customer experiences.
 </li>
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 Monitor account performance, track KPIs, and provide regular reports.
 </li>
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 Resolve client issues promptly and professionally.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 10+ years of experience in Account Management, Business Development or Sales
 </li>
 <li>
 Excellent communication, negotiation, and problem-solving skills.
 </li>
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 Ability to manage multiple accounts and prioritize tasks.
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 Strong analytical skills to understand customer behavior and industry trends.
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 Proficiency in CRM for maintaining accurate customer records.
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 Ability to resolve complaints and enhance the customer experience.
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 Flexible to work in shifts.
 </li>
 </ul>
</div>

Key Account Manager

SOTC Travel Ltd.

<div>
 
 Please find the below JD for your reference.
 
 
 
 
 
 Role - Deputy Manager- sales
 
 
 
 
 
 Location- Chennai
 
 
 
 
 
 Responsibilties:-
 
 
 1. Responsible to achieve daily / weekly / monthly targets as specified by the BM
 
 
 2. Maintain &amp; follow grooming standards as specified in the SOP Manual
 
 
 3. Adhere to Enquiry Management &amp; Booking Process as specified in the SOP Manual
 
 
 4. Responsible to handle enquiries through &ndash; Walk in, Telephonic, Email, City PSA &amp; Travel
 
 
 Agents
 
 
 5. Ensure that customer is provided with complete details pertaining to the product &amp; cost
 
 
 6. Responsible for relationship building and servicing the city PSA &amp; TAs
 
 
 7. To maintain query turnaround time as per SOP
 
 
 8. Initiate telesales calls for follow ups &amp; closure of sales bookings
 
 
 9. Responsible to coordinate with service team for post-sale process
 
 
 10. Maintain Daily Sales Report
 
 
 11. Responsible to maintain their enquiries in a database for future follow-ups and to regularly
 
 
 send emails on new offers
 
 
 12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer
 
 
 interaction
 
 
 13. Adhere to company policy and systems
 
 
 14. Ensure zero monetary losses by cancellation of liabilities and timely collections
 
 
 15. Ensure minimal risk related exposure for the organization by doing all necessary due
 
 
 diligence.
 
 
 16. Ensure compliance to systems and process as per audit requirement.
 
 
 17. Ensuring Business Losses are reduced.
 
 
 18. Attending to customer escalations and resolving them in a timely manner.
 
 
 19. Driving Incentive Programs and using them to motivate sellers and improve productivity
 
 
 20. Identify new revenue generation opportunities for distribution expansion and ensuring repeat
 
 
 business opportunities
 
 
 21. Understanding the market and gaining competition insights and accordingly changing plans
 
 
 and strategy.
 
 
 
</div>

Deputy Manager

Sika

<div>
 
 Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika&rsquo;s around 33,000 employees generated annual sales of CHF 11.76 billion.
 
 
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Develop and maintain long-term, trust-based relationships with targeted key accounts to achieve organic and inorganic growth.
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 Manage and retain existing accounts/business to ensure business continuity and revenue stability.
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 Forecast, plan, and achieve sales targets within defined timelines.
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 Serve as the single point of contact for all key account interactions, internally and externally.
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 Understand client needs thoroughly and offer strategic, solution-driven recommendations.
 </li>
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 Drive Annual Rate Contracts, margin-managed negotiations, and ensure successful implementation.
 </li>
 <li>
 Monitor account performance including sales, new projects, product penetration, and collections.
 </li>
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 Market expansion- adding channels, new business verticals etc.
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 Implement strategic sales initiatives as directed by the Senior Management Team.
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 Achieve targeted gross-margin sales plan.
 </li>
 </ul>
 <ul>
 <li>
 Lead Business Development through specification work, consultant engagement, and contractor management.
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 Manage complex mega projects involving multiple consultants, KAM-contractors, and cross-functional teams.
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 Maintain and update a detailed project pipeline, key account plan covering the entire product portfolio, BU, Vertical market.
 </li>
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 Drive maximum revenue generation with strong profit discipline throughout the project lifecycle.
 </li>
 <li>
 Handle Bidding &amp; Tender Management:
 <ul>
 <li>
 Pre-bid: consultant alignment, specification positioning, value engineering
 </li>
 <li>
 Post-bid: contractor discussions, negotiation, and closure
 </li>
 </ul>
 </li>
 <li>
 Oversee Contract Management for long/medium/short-term agreements covering waterproofing, repair, flooring, admixture, etc.
 </li>
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 Manage channel partners/applicators and ensure proper contract execution.
 </li>
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 Ensure end-to-end project management from project announcement to final completion (E2E approach).
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 Collaborate with cross-functional teams to ensure correct product mix, technical support, supply chain alignment, and execution control.
 </li>
 <li>
 Maintain a solution-based approach focused on performance, sustainability, and customer needs.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 BE Civil (mandatory)
 </li>
 <li>
 MBA or Post-Graduation from NICMAR (preferred) Experience
 </li>
 </ul>
 <ul>
 <li>
 Minimum 10 years in construction chemicals / building materials.
 </li>
 <li>
 Proven experience in Key Account Management or Major Project Management roles.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Strong understanding of the KAM management, Construction/ Construction chemicals industry and project sales.
 </li>
 <li>
 Ability to work across complete product portfolios (WP, repair, flooring, admixture, grouts, etc.).
 </li>
 <li>
 Solid technical knowledge of civil engineering fundamentals.
 </li>
 <li>
 Strong project management and tender management capability.
 </li>
 </ul>
 
 Business &amp; Behavioral Competencies
 
 
 
 <ul>
 <li>
 Excellent negotiation, presentation, and communication skills.
 </li>
 <li>
 High business acumen with ability to judge key stakeholders quickly.
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 <li>
 Strong relationship-building skills at senior decision-maker levels.
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 Ability to handle channel partners/applicators effectively.
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 Self-driven, proactive, and optimistic approach.
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 Strong problem-solving and decision-making abilities.
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 Capable of working independently while collaborating closely with internal teams.
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 Ability to prioritize tasks and meet critical deadlines.
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 Willingness to travel and engage with customers frequently.
 </li>
 </ul>
</div>

KAM - Chennai

Pidilite Industries Limited

<div>
 
 
 About the Company
 
 
 
 Pidilite is a leading company in the adhesive and sealant industry, committed to innovation and quality. Our mission is to provide superior products that enhance the lives of our customers while fostering a culture of inclusivity and teamwork.
 
 
 
 
 
 
 About the Role
 
 
 
 The role involves managing a business development team with a focus on performance tracking, effective training, and market in sighting. The RFMM is responsible for driving sales growth, demand generation, and strengthening market presence through structured initiatives and people management.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Graduate + MBA preferred but not compulsory.
 </li>
 <li>
 Locations-Chennai, Hyderabad, Lucknow, Pune, Kochi, Chandigarh, Jaipur
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibility:
 
 
 <ol>
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 Drive market development and channel expansion in identified towns as per HO plans.
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 Build capability through training programs, certifications, and site conversions for contractors, fabricators, and dealers.
 </li>
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 Ensure achievement of defined KPIs by tracking business performance and conducting regular reviews with field managers.
 </li>
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 Strengthen promotions and visibility through in‑shop initiatives, local campaigns, loyalty programs, and contractor connect modules.
 </li>
 <li>
 Manage people and projects by inducting and training BDEs, monitoring performance, and driving pilot projects/new product launches.
 </li>
 </ol>
 
 
</div>

Field Marketing Manager

Peters Surgical India

<div>
 
 Responsibilities and Duties:
 
 
 &bull; Identify new business opportunities in the selected specialty segment and maintain a strong sales generation
 
 
 &bull; Responsible for primary &amp; secondary sales, able to manage channel partners and board strong
 
 
 dealers.
 
 
 &bull; Responsible to drive customer engagement and product evaluation in the OT
 
 
 &bull; Establish and build deep understanding of various key customer and stakeholder needs
 
 
 &bull; In-depth understanding and analyses of the competitive landscape
 
 
 &bull; Analyse impact of market trends and factors on customers
 
 
 &bull; Develop strategic account plans for closing deals and achieving sales revenue goals
 
 
 &bull; Achieving the sales quota in the assigned territory
 
 
 &bull; To develop and initiate customer in clinical conversation and having good understanding of product and
 
 
 procedures.
 
 
 &bull; To be able to demonstrate and follow compliance behaviour during the difficult times as well.
 
 
 &bull; To be able demonstrate leadership abilities, work in collaborating environment.
 
 
 
</div>

Area Sales Manager

Cognizant

<div>
 
 Job Summary
 
 
 
 Join our dynamic team as a Developer where you will leverage your expertise in EDIFECS Smart Trading Cloud and related technologies to enhance our claims processing capabilities. With a focus on innovation and efficiency you will play a crucial role in optimizing business processes and ensuring seamless partner onboarding. This hybrid role offers a collaborative environment with a focus on professional growth and impactful contributions.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and implement solutions using EDIFECS Smart Trading Cloud to streamline claims processing workflows.
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 <li>
 Collaborate with cross-functional teams to integrate Edifecs Application Manager and XESModule for Docker into existing systems.
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 <li>
 Utilize XESModule for FHIR to enhance data interoperability and improve healthcare data exchange.
 </li>
 <li>
 Manage ramp management and XES Manager to ensure efficient partner onboarding and system configurations.
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 Implement SSL protocols to secure data transmission and maintain compliance with industry standards.
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 Design and execute event-based business rules to automate and optimize business processes.
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 Monitor business process performance and provide insights for continuous improvement.
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 Configure and manage AS3 AS2 FTPS and HTTPS protocols for secure data exchange.
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 Ensure compliance with HIPAA regulations through effective use of EDIFECS Transaction Management and xEngine.
 </li>
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 Utilize VAN and SpecBuilder for efficient data mapping and transformation.
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 Develop XML schemas to support data integration and exchange across platforms.
 </li>
 <li>
 Provide technical support and troubleshooting for EDIFECS solutions to ensure system reliability.
 </li>
 <li>
 Collaborate with stakeholders to gather requirements and deliver solutions that meet business needs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Possess a strong understanding of EDIFECS Smart Trading Cloud and related technologies.
 </li>
 <li>
 Demonstrate proficiency in Edifecs Application Manager and XESModule for Docker.
 </li>
 <li>
 Have experience with XESModule for FHIR and ramp management.
 </li>
 <li>
 Exhibit knowledge of SSL partner onboarding and event-based business rules.
 </li>
 <li>
 Understand business process monitoring and secure data exchange protocols.
 </li>
 <li>
 Have familiarity with HIPAA regulations and EDIFECS Transaction Management.
 </li>
 <li>
 Show expertise in xEngine VAN and SpecBuilder.
 </li>
 <li>
 Be skilled in XML schema development and data integration.
 </li>
 <li>
 Hold a background in claims domain with a focus on process optimization.
 </li>
 <li>
 Work effectively in a hybrid model and collaborate with diverse teams.
 </li>
 <li>
 Possess strong problem-solving skills and attention to detail.
 </li>
 <li>
 Be committed to continuous learning and professional development.
 </li>
 <li>
 Have excellent communication skills to interact with stakeholders effectively.
 
 
 </li>
 </ul>
 
 Certifications Required
 
 
 
 EDIFECS Certified Professional HIPAA Compliance Certification
</div>

Developer

Miratech

<div>
 
 Company Description
 
 
 
 Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
 
 
 
 Job Description
 
 
 
 As an
 
 Engineering Operations Manager
 
 , you will support and improve enterprise business applications that enable engineering teams to work more efficiently. The role is hands-on and focused on process structure, tooling, and system optimization, with a strong emphasis on Atlassian administration (Jira, Confluence).
 
 
 You will work closely with engineering teams to understand their challenges, support day-to-day operational needs, and help improve workflows and internal structures. The team is also exploring early-stage initiatives in Business Intelligence, Big Data, and AI tools to improve engineering effectiveness across the organization.
 
 
 This role is well-suited for a mid-level engineer with strong fundamentals, curiosity, and the potential to grow into broader platform and enablement responsibilities.
 
 
 
 Expected Working Hours: 2
 
 
 :00 PM &ndash; 11:00 PM (IST)
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Administer and support Atlassian tools (Jira, Confluence) across the organization.
 </li>
 <li>
 Provide user support and routine maintenance, including workflow, permission, and configuration adjustments.
 </li>
 <li>
 Support India-based development teams with day-to-day platform requests.
 </li>
 <li>
 Assist with migration initiatives, such as moving teams from legacy tools to Jira.
 </li>
 <li>
 Listen to teams, understand their challenges, and help improve engineering efficiency and processes.
 
 
 </li>
 </ul>
 
 Growth &amp; Evolution:
 
 
 
 <ul>
 <li>
 Contribute to process optimization and Agile ways of working in collaboration with engineering teams.
 </li>
 <li>
 Support early-stage work in Business Intelligence and Big Data as the function matures.
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 <li>
 Explore and experiment with AI tools to improve engineering operations and internal processes.
 </li>
 <li>
 Learn new tools and technologies as needed, including Python, to support future initiatives.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 4+ Years of experience as an Engineering Operations Manager or Technical Project Manager
 </li>
 <li>
 Experience with Atlassian administration (Jira, Confluence)
 </li>
 <li>
 Strong listening skills and the ability to understand team challenges before proposing solutions.
 </li>
 <li>
 Ability to work with different teams, identify root causes, and suggest practical improvements.
 </li>
 <li>
 Business and process understanding &mdash; how teams work and how to make them more effective.
 </li>
 <li>
 Interest in learning new tools and technologies, and growing beyond current responsibilities.
 </li>
 <li>
 Comfortable working in a globally distributed, asynchronous environment.
 
 
 </li>
 </ul>
 
 Nice-to-have:
 
 
 
 <ul>
 <li>
 Exposure to Agile methodologies or engineering operations.
 </li>
 <li>
 Experience with Python or willingness to learn.
 </li>
 <li>
 Interest in or exposure to AI tools for process and operational improvement.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 We offer:
 
 
 
 <ul>
 <li>
 Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 25% year-over-year revenue growth.
 </li>
 <li>
 Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
 </li>
 <li>
 Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
 </li>
 <li>
 Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
 </li>
 <li>
 Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
 </li>
 <li>
 Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
 </li>
 <li>
 Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
 </li>
 <li>
 Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
 </li>
 </ul>
</div>

Engineering Operations Manager

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