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business intelligence analyst bi

Valeo

<div>
 Business Intelligence Analyst
 
 
 Company:** Valeo Internal Automotive Software Egypt
 
 
 
 Job Summary
 
 
 
 Valeo Internal Automotive Software Egypt is seeking a highly motivated and skilled Business Intelligence Analyst to transform complex data into actionable insights. This role will play a crucial part in supporting strategic decision-making and optimizing business performance within our dynamic automotive software environment.
 
 
 Job Responsibilities
 
 
 As a Business Intelligence Analyst, you will be responsible for:
 
 
 <ul>
 <li>
 Designing, developing, and maintaining robust Business Intelligence (BI) solutions, including dashboards, reports, and data visualizations, to support various business units.
 </li>
 <li>
 Performing in-depth Data Analysis to identify trends, patterns, and anomalies in large datasets, providing clear and concise interpretations to stakeholders.
 </li>
 <li>
 Collaborating with cross-functional teams to understand business requirements and translate them into technical specifications for BI solutions.
 </li>
 <li>
 Assisting in the management and optimization of Database Management systems, ensuring data integrity, security, and accessibility.
 </li>
 <li>
 Contributing to the development and implementation of Data Governance policies and procedures to maintain data quality and compliance.
 </li>
 <li>
 Conducting Data Mining activities to uncover hidden insights and opportunities for process improvement and innovation.
 </li>
 <li>
 Developing and maintaining Data Modeling structures to ensure efficient data retrieval and analysis.
 </li>
 <li>
 Applying Data Science techniques and methodologies to solve complex business problems and predict future outcomes.
 </li>
 <li>
 Creating compelling Data Visualization to effectively communicate complex analytical findings to both technical and non-technical audiences.
 </li>
 <li>
 Participating in the design, development, and maintenance of Data Warehousing (DW) solutions to support enterprise-wide reporting and analysis.
 </li>
 <li>
 Writing and optimizing Structured Query Language (SQL) queries to extract, transform, and load data from various sources.
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, Statistics, Mathematics, or a related quantitative field.
 </li>
 <li>
 Proven experience as a Business Intelligence Analyst or in a similar data-focused role.
 </li>
 <li>
 Strong proficiency in Business Intelligence (BI) tools and platforms (e.g., Tableau, Power BI, QlikView).
 </li>
 <li>
 Expertise in Data Analysis and strong analytical problem-solving skills.
 </li>
 <li>
 Solid understanding of Database Management principles and practices.
 </li>
 <li>
 Familiarity with Data Governance best practices.
 </li>
 <li>
 Experience with Data Mining techniques and tools.
 </li>
 <li>
 Proficiency in Data Modeling concepts and methodologies.
 </li>
 <li>
 Basic understanding of Data Science principles and applications.
 </li>
 <li>
 Excellent skills in Data Visualization and storytelling with data.
 </li>
 <li>
 Experience with Data Warehousing (DW) concepts and technologies.
 </li>
 <li>
 Advanced proficiency in Structured Query Language (SQL) for data manipulation and querying.
 </li>
 <li>
 Excellent communication, interpersonal, and presentation skills with the ability to explain complex technical concepts to non-technical stakeholders.
 </li>
 <li>
 Ability to work independently and as part of a team in a fast-paced environment.
 </li>
 </ul>
</div>

Business Intelligence Analyst, BI

<div>
 Valeo est une entreprise mondiale de haute technologie qui con&ccedil;oit des solutions r&eacute;volutionnaires pour r&eacute;inventer la mobilit&eacute;. Nous sommes un &eacute;quipementier partenaire des constructeurs automobiles et des acteurs de la nouvelle mobilit&eacute; dans le monde entier. Notre vision ? Inventer une mobilit&eacute; plus verte et plus s&ucirc;re, gr&acirc;ce &agrave; des solutions ax&eacute;es sur la conduite intuitive et la r&eacute;duction des &eacute;missions de CO2. Nous sommes leaders dans nos domaines d'activit&eacute; et reconnus comme l'une des plus grandes entreprises innovantes au monde.
 
 
 Business Intelligence Analyst
 
 
 Company~** Valeo Internal Automotive Software Egypt
 
 
 
 Job Summary
 
 
 
 Valeo Internal Automotive Software Egypt is seeking a highly motivated and skilled Business Intelligence Analyst to transform complex data into actionable insights. This role will play a crucial part in supporting strategic decision-making and optimizing business performance within our dynamic automotive software environment.
 
 
 Job Responsibilities
 
 
 As a Business Intelligence Analyst, you will be responsible for~
 
 
 <ul>
 <li>
 Designing, developing, and maintaining robust Business Intelligence (BI) solutions, including dashboards, reports, and data visualizations, to support various business units.
 </li>
 <li>
 Performing in-depth Data Analysis to identify trends, patterns, and anomalies in large datasets, providing clear and concise interpretations to stakeholders.
 </li>
 <li>
 Collaborating with cross-functional teams to understand business requirements and translate them into technical specifications for BI solutions.
 </li>
 <li>
 Assisting in the management and optimization of Database Management systems, ensuring data integrity, security, and accessibility.
 </li>
 <li>
 Contributing to the development and implementation of Data Governance policies and procedures to maintain data quality and compliance.
 </li>
 <li>
 Conducting Data Mining activities to uncover hidden insights and opportunities for process improvement and innovation.
 </li>
 <li>
 Developing and maintaining Data Modeling structures to ensure efficient data retrieval and analysis.
 </li>
 <li>
 Applying Data Science techniques and methodologies to solve complex business problems and predict future outcomes.
 </li>
 <li>
 Creating compelling Data Visualization to effectively communicate complex analytical findings to both technical and non-technical audiences.
 </li>
 <li>
 Participating in the design, development, and maintenance of Data Warehousing (DW) solutions to support enterprise-wide reporting and analysis.
 </li>
 <li>
 Writing and optimizing Structured Query Language (SQL) queries to extract, transform, and load data from various sources.
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, Statistics, Mathematics, or a related quantitative field.
 </li>
 <li>
 Proven experience as a Business Intelligence Analyst or in a similar data-focused role.
 </li>
 <li>
 Strong proficiency in Business Intelligence (BI) tools and platforms (e.g., Tableau, Power BI, QlikView).
 </li>
 <li>
 Expertise in Data Analysis and strong analytical problem-solving skills.
 </li>
 <li>
 Solid understanding of Database Management principles and practices.
 </li>
 <li>
 Familiarity with Data Governance best practices.
 </li>
 <li>
 Experience with Data Mining techniques and tools.
 </li>
 <li>
 Proficiency in Data Modeling concepts and methodologies.
 </li>
 <li>
 Basic understanding of Data Science principles and applications.
 </li>
 <li>
 Excellent skills in Data Visualization and storytelling with data.
 </li>
 <li>
 Experience with Data Warehousing (DW) concepts and technologies.
 </li>
 <li>
 Advanced proficiency in Structured Query Language (SQL) for data manipulation and querying.
 </li>
 <li>
 Excellent communication, interpersonal, and presentation skills with the ability to explain complex technical concepts to non-technical stakeholders.
 </li>
 <li>
 Ability to work independently and as part of a team in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Position~
 
 
 
 Collaborative Innovation Director/Manager
 
 
 
 D&eacute;partement~
 
 
 
 BG R&amp;D Process
 
 
 
 Schedule~
 
 
 
 Temps plein
 
 
 
 Employee Status~
 
 
 
 CDI
 
 
 
 Type de contrat~
 
 
 
 
 Job Posting Date~
 
 
 
 2025-11-25
 
 
 
 Join Us !
 
 
 Being part of our team, you will join~
 
 
 <ul>
 <li>
 one of the largest global innovative companies, with more than 20,000 engineers working in Research &amp; Development
 </li>
 <li>
 a multi-cultural environment that values diversity and international collaboration
 </li>
 <li>
 more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
 </li>
 <li>
 a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
 
 
 </li>
 </ul>
 More information on Valeo~ https~//www.valeo.com
 
</div>

Coca-Cola HBC

<div>
 
 
 Department
 
 : Data, Insights &amp; AI Products &amp; Platforms
 
 
 
 Location
 
 : Egypt (Cairo).
 
 
 
 
 
 As an Artificial Intelligence (AI) Developer will join our growing DTPS Visual Analytics team. He/She will be responsible for designing and developing AI applications and systems that drive innovation and improve our existing products and services. He/She will focus on developing the tools, systems, and processes that enable artificial intelligence to be applied in the real world. Any application where machines mimic human functions, such as solving problems and learning, can be considered artificial intelligence. This role includes AI development in Power BI to deliver intelligent, data-driven visual analytics.
 
 
 He/She will collaborate with cross-functional teams, including data scientists, data engineers, and product managers, to bring AI-powered solutions to life.
 
 
 
 
 
 
 YOUR NEW KEY RESPONSIBILITIES:
 
 
 
 &bull; Part of a team responsible for charting the AI strategy and defining the problems to be solved with AI.
 
 
 &bull; Integration of advanced AI features into Power BI reports.
 
 
 &bull; Use of AI visuals like decomposition trees, key influencers, and Q&amp;A.
 
 
 &bull; Collaboration with business users to deliver intelligent, AI-powered dashboards.
 
 
 &bull; Embedding machine learning models into Power BI using Azure ML.
 
 
 &bull; Enabling predictive analytics and NLP (Natural Language Processing) within reports.
 
 
 &bull; Participate in code and design reviews to maintain a high-quality codebase.
 
 
 &bull; Collaborate across teams to help with AI adoption and best practices.
 
 
 
 
 
 
 ARE THESE YOUR SECRET INGREDIENTS?
 
 
 
 &bull; Bachelor&rsquo;s or master&rsquo;s degree in Computer Science, Engineering, Data Science, or a related field.
 
 
 &bull; 3+ years of experience in AI, machine learning, or applied analytics, ideally with a focus on business intelligence tools.
 
 
 &bull; Proven experience developing AI-powered solutions in Power BI, including use of AI visuals (e.g., key influencers, decomposition trees, Q&amp;A), and integrating ML models via Azure ML.
 
 
 &bull; Strong understanding of Power BI architecture, DAX, Power Query, and data modeling best practices.
 
 
 &bull; Familiarity with Azure AI Services (e.g., OpenAI, AI Search, AI Language, AI Document Intelligence) and their integration into Power BI.
 
 
 &bull; Experience with Python and basic ML frameworks (e.g., scikit-learn) and model optimization in Power BI.
 
 
 &bull; Understanding of natural language processing (NLP) and its application in business reporting is a plus.
 
 
 &bull; Hands-on experience with Azure Machine Learning, Databricks, or Synapse Analytics is beneficial &ndash; focus on data preparation pipelines that feed into Power BI.
 
 
 &bull; Comfortable working in Agile environments using tools like Azure DevOps.
 
 
 &bull; Azure certifications (e.g., Azure Data Scientist Associate, Power BI Data Analyst Associate) are a plus.
 
 
 &bull; Strong analytical thinking, communication, and stakeholder collaboration skills.
 
 
 
 
 
 
 ABOUT YOUR NEW TEAM
 
 
 
 We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
 
 
 We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
 
 
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
 
 
 And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP.
 
 
 
 
 
 
 AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
 
 
 
 At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
 
</div>

AI Developer

MedNet Egypt L.L.C

<div>
 
 
 MedNet Egypt
 
 is one of the leading managed care service organizations that cater to healthcare needs. We are looking for a skilled
 
 Senior Data Analyst &ndash; Performance Management
 
 who will be responsible for providing support to Operations teams through quantitative analysis and forecasts. In addition to enabling all stakeholders to make better and quicker decisions and thus ultimately improve the Operations&acute; performance and employee engagement.
 
 
 
 
 
 
 Your Job
 
 
 <ul>
 <li>
 Ensure timely refreshed dashboards are available to stakeholders as expected in terms of accuracy and integrity
 </li>
 <li>
 In cooperation with the senior data analyst, delivering the expected enhancement of the existing dashboards as planned and discussed with the stakeholders
 </li>
 <li>
 Propose new enhancement of the existing dashboards that facilitate the required information to the stakeholders e.g. new charts, logics&hellip;etc.
 </li>
 <li>
 Enhance existing dashboards based on received feedback based on agreed planning, timelines&hellip;etc.
 </li>
 <li>
 Support operations in providing the necessary outcomes/details for their presentations and KPIs monitoring
 </li>
 <li>
 Document the operational processes as applicable and ensure that any changes are reflected in the dashboards as applicable
 </li>
 <li>
 Consolidate all data available into one center and identify all relationship as applicable
 </li>
 <li>
 Develop triggering reports that assist other stakeholders to review their processes for any updates if any
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, engineering, mathematics/applied statistics, finance or demonstrated relevant work experience
 </li>
 <li>
 +1years&rsquo; experience in reporting or resource planning functions, in a customer focused and performance-driven organisation.
 </li>
 <li>
 Advanced excel /VBA and analytical skills. Experience in using query languages such as SQL
 </li>
 <li>
 Advanced skills in analytical tools such as Oracle cloud BI, Power BI&hellip;etc.
 </li>
 <li>
 Good command of English
 </li>
 <li>
 Team player and integrity. Self-starter with growth mindset and &ldquo;make it happen&rdquo; attitude
 </li>
 <li>
 Creativity and problem-solving skills.
 </li>
 <li>
 Project management experience is preferable.
 </li>
 <li>
 Previous experience in business intelligence consultancy and/or BPO industry is a plus
 </li>
 </ul>
</div>

Data Analyst – Performance Management

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 BI Development Manager | MAF Retail | Retail Corporate Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The BI Development Manager is responsible for designing, executing, and delivering end-to-end solutions based on MAF Retail business intelligence and automation delivery and Insights roadmap, in close collaboration with the business functions, and data engineers.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Lead Business Intelligence projects design, execution and delivery ensuring compliance and consistency with MAFR BI delivery standards and data governance.
 </li>
 <li>
 Supervise the design, development, maintenance &amp; real-time update, CI/CD, and governance compliance of Power BI workspaces, applications, datasets, flows, dashboards, reports, performance metrics, monitor key performance indicators (KPIs).
 </li>
 <li>
 Lead the development and maintenance of MAFR Business Intelligence glossary book for all BI activities (KPIs, measures, variables, tables, views, dimensions, naming conventions &hellip;etc.).
 </li>
 <li>
 Develop automated processes &amp; workflows solutions utilizing Power Apps &amp; Power Automate.
 </li>
 <li>
 Utilize advanced SQL, DAX, and M techniques to extract insights from large datasets and run regular quality checks to ensure maintaining the minimum data quality threshold.
 </li>
 <li>
 Conduct regular data analyses and deliver comprehensive reports, highlighting trends, opportunities, and potential risks to support business planning and strategy development.
 </li>
 <li>
 Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability.
 </li>
 <li>
 Identify opportunities for data acquisition and build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in a computer science or related field
 </li>
 <li>
 4+ years in as a senior BI developer role in an international environment; creating and building complex BI solutions at enterprise level.
 </li>
 <li>
 Strong experience in Power BI and Business Objects SAP is a must
 </li>
 <li>
 Strong experience in SQL
 </li>
 <li>
 2+ years in the retail/FMCG business is preferred
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Business Intelligence Manager

Boubyan Bank

<div>
 
 
 JOB SUMMARY / PURPOSE:
 
 
 
 The Data Analyst will be instrumental in leveraging data to enhance the bank's AI conversation assistants and self-service digital channels. This role focuses on extracting, analyzing, and interpreting digital channel&rsquo;s and conversational data to provide actionable insights that drive process improvements, optimize customer journeys, and support evidence-based decision-making across various business units.
 
 
 
 
 
 
 ROLE AND RESPONSIBILITIES:
 
 
 
 
 
 <ul>
 <li>
 
 Data Collection &amp; Management:
 
 Collect, validate, cleanse, and transform large datasets from various sources, including conversational platforms, and data warehouses, ensuring data accuracy and integrity.
 </li>
 <li>
 
 Data Ingestion:
 
 Ingest digital channels logs, anonymize/PII scrub, build vectorization pipelines, index maintenance, ETL for analytics and model monitoring data.
 </li>
 <li>
 
 BI &amp; Reporting Development:
 
 Design, develop, and maintain reports, dashboards, and data visualizations (using tools like Power BI) to track Business KPIs, Conversation analytics, Model performance &amp; quality,Infra &amp; Operations and Compliance &amp; audit reports
 </li>
 <li>
 
 NLU Performance Review:
 
 Review and analyse the Natural Language Understanding (NLU) performance of AI models to improve conversation flow and accuracy. Perform ad-hoc analyses to inform product priorities (e.g., identify content gaps, high-failure dialogs).
 </li>
 <li>
 
 Process Improvement:
 
 Identify opportunities for data process improvements, recommend system modifications, and automate reporting workflows to enhance efficiency.
 </li>
 <li>
 
 Stakeholder Collaboration:
 
 Work closely with cross-functional teams (e.g., AI Product Managers, AI Scientists and AI Engineers) to understand their data needs, gather reporting requirements, and provide analytical support.
 </li>
 </ul>
 
 
 
 
 
 PREFERRED SKILLS AND QUALIFICATIONS
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Data science, Statistics, mathematics, or a related field.
 </li>
 <li>
 
 Experience:
 
 Proven experience (3-5 years preferred) as a Data Analyst, BI Analyst or Reporting Analyst, ideally within the banking/financial services industry or working with AI products/digital journey design.
 </li>
 <li>
 
 Technical Skills:
 
 SQL, Power BI, Python, NLP, ETL
 </li>
 </ul>
 
 -High proficiency in SQL Databases / data warehouse on-prem (Postgres, MongoDB, Oracle, SQL server, Sybase)
 
 
 -Expertise in BI and data visualization tools (e.g., Microsoft Power BI).
 
 
 -Understanding of data warehousing, ETL processes, and database design concepts.
 
 
 -Familiarity with statistical software or programming languages like Python for advanced analytics.
 
 
 -Familiarity with NLP models, LLMs and ML lifecycle (model versioning, inference tagging).
 
 
 -Familiarity with ML observability tools (Grafana integration, MLflow metrics) and model explainability tools.
 
 
 -Familiarity with vector databases (Qdrant/FAISS/ Weaviate), retrieval metrics and conversational analytics tooling.
 
 
 
 
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Strong analytical, problem-solving, and critical-thinking skills with keen attention to detail.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to present complex information clearly to diverse audiences.
 </li>
 <li>
 Ability to work independently and collaboratively in a dynamic, fast-paced environment.
 </li>
 <li>
 Proactive mindset and intellectual curiosity about data and emerging AI technologies.
 </li>
 </ul>
</div>

Data Analyst - Data Analytics & Reporting

Konecta

<div>
 
 Position Summary:
 
 
 The Reporting Analyst plays a pivotal role in driving data-informed decisions across international
 
 
 BPO operations. This role is responsible for designing, maintaining, and optimizing global reporting
 
 
 frameworks, KPIs, and dashboards that measure operational performance, customer satisfaction,
 
 
 workforce
 
 
 efficiency, and strategic initiatives. The successful candidate will act as a critical partner to cross-
 
 
 functional
 
 
 teams, ensuring timely delivery of actionable insights in a fast-paced, metrics-driven environment.
 
 
 
 
 
 Key Responsibilities:
 
 
 ● Collect, clean, organize, and analyze large volumes of structured and unstructured data from multiple
 
 
 global sources including customer interactions, QA surveys, WFM platforms, CRMs, and internal
 
 
 systems.
 
 
 ● Develop, automate, and maintain global reports and dashboards (e.g., Looker, Power BI) that
 
 
 monitor key KPIs across clients, markets, and contact center sites.
 
 
 ● Design and maintain relational databases and reporting tools that enable self-service analytics across
 
 
 operational teams.
 
 
 ● Perform root cause analyses and trend forecasting to provide strategic insights on service delivery,
 
 
 efficiency, and customer experience.
 
 
 ● Collaborate with global functional leads in Workforce Management, Quality, Training, and Client
 
 
 Services to align metrics, standardize reporting, and define best practices.
 
 
 ● Translate data into compelling narratives and visual presentations for executive stakeholders.
 
 
 ● Present monthly and quarterly business reviews to leadership and clients with a focus on data-driven
 
 
 recommendations.
 
 
 ● Maintain robust documentation and ensure consistent application of data governance policies across
 
 
 reporting systems.
 
 
 ● Drive continuous improvement through automation, AI-based insights, and integration of new
 
 
 
 
 
 analytics tools.
 
 
 ● Support RFPs, client audits, and contract renegotiations with data and performance evidence.
 
 
 
 
 
 Must-Have Qualifications and Skills:
 
 
 ● Experience (4+y) in a global reporting, analytics, or business intelligence role, working in multi-
 
 
 country BPO operations, global shared services or high-volume customer operations.
 
 
 ● Strong analytical mindset and exceptional attention to detail.
 
 
 ● Proficiency in data analytics and visualization tools: Excel (advanced), SQL, Looker, Power BI.
 
 
 ● Strong understanding of customer experience or service delivery metrics and performance
 
 
 management frameworks.
 
 
 ● Ability to synthesize complex data sets into actionable insights.
 
 
 ● Proven experience managing dashboards and operational reports in BPO, shared services, or
 
 
 customer service environments.
 
 
 ● Outstanding written and verbal communication skills.
 
 
 ● Demonstrated autonomy in managing multiple projects, deadlines, and stakeholder expectations.
 
 
 ● Strong critical thinking, problem-solving, and storytelling abilities.
 
 
 ● Bachelor&amp;#39;s degree in Statistics, Mathematics, Computer Science, Business Analytics, or related field.
 
 
 ● Fluency in English; additional languages are a plus.
 
 
 
 
 
 Preferred Qualifications (Nice-to-Have):
 
 
 ● Familiarity with workforce management, quality assurance, or gamification platforms (e.g.,
 
 
 Centrical, NICE, Genesys).
 
 
 ● Experience with ETL processes and data warehousing solutions.
 
 
 ● Background in predictive modeling, segmentation, or customer behavior analytics.
 
 
 ● Certification in Tableau, Power BI, or data analytics frameworks.
 
 
 
 
 
 What Success Looks Like:
 
 
 ● Consistently delivers accurate, timely, and insightful reports.
 
 
 ● Enables leadership to make fast, informed decisions.
 
 
 
 
 
 ● Acts as a data champion, standardizing and elevating reporting practices across geographies.
 
 
 ● Anticipates risks and opportunities based on trends before they impact performance.
 
</div>

Reporting Analyst - BPO Industry

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