business office manager

HUMAN CAPITAL

<div>
 Human Capital is a venture firm dedicated to empowering builders of technology. We invest in and build teams alongside founders driven to create meaningful, long-term impact, including SpaceX, Commure, Snowflake, and xAI. With more than $2B in capital committed, our stage-agnostic portfolio includes many companies we invested in before they became unicorns.
 
 
 
 Position Overview
 
 
 
 We are seeking a highly organized, proactive Business Office Manager to oversee daily office operations and ensure a smooth, efficient, and welcoming workplace. The Business Office Manager will serve as the backbone of the office, supporting staff, managing administrative functions, coordinating vendors, and keeping operations running seamlessly.
 
 
 
 Key Responsibilities
 
 
 
 
 Office Operations
 
 
 
 <ul>
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 Oversee day-to-day office operations and ensure a well-organized, efficient workplace
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 Manage office supplies, equipment, and inventory; coordinate maintenance and repairs
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 Serve as primary point of contact for office vendors, building management, and service providers
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 <li>
 Foster a positive, professional, and collaborative office culture
 
 
 </li>
 </ul>
 
 Administrative &amp; Staff Support
 
 
 
 <ul>
 <li>
 Support leadership and staff with administrative tasks, scheduling, and coordination
 </li>
 <li>
 Maintain office policies, procedures, and documentation
 </li>
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 Assist with onboarding new employees and coordinating office-related training
 
 
 </li>
 </ul>
 
 Financial &amp; HR Support
 
 
 
 <ul>
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 Process invoices, expense reports, and basic bookkeeping tasks
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 Assist with payroll, benefits administration, and HR-related documentation
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 Prepare quarterly reporting for incentive programs
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong organizational and time management skills
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 Excellent written and verbal communication skills
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 Proficiency in Google Workspace
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 Ability to multitask, prioritize, and work independently
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 Problem solver with a proactive mindset
 
 
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 </ul>
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</div>

Business Office Manager

CommuniCare Health Services

<div>Job Address:
3364 Kolbe Road Lorain, OH 44053 
Lake Pointe Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Business Office Manager to join our team.
PURPOSE/BELIEF STATEMENT:
The position of Business Office Manager (BOM) is responsible for maintaining CommuniCare Health Services (CHS) business office policies and procedures and direct supervision of the Assistant BOM. The BOM must be able to effectively communicate with the Executive Director, Regional Team, and Business Office Staff as well as interact effectively with external clients such as families, attorneys, and outside agencies.
QUALIFICATIONS KNOWLEDGE/SKILLS &amp; ABILITIES<ul><li>
Minimum of High School diploma or GED equivalent.</li><li>
Prior supervisory experience and management training.</li><li>
Must possess a thorough understanding of Medicare. Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems.</li><li>
Must have the ability to make independent decisions when circumstances warrant such action.</li><li>
Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.</li><li>
Must be willing to seek out new methods and principles.</li><li>
Must be computer literate and have a working knowledge of Microsoft Office including but not limited to Excel and Word.</li></ul>
JOB DUTIES &amp; RESPONSIBILITIES<ul><li>
Complete weekly BOM Admission Checklist and present weekly at morning stand up to reduce exceptions</li><li>
Verify and tie out the midnight census testing for validity and accuracy on a daily basis</li><li>
Reference Policy Midnight Census</li><li>
Complete admission procedures in absence of Admissions Coordinator</li><li>
Conduct weekly Medicaid pending/collection blitz meeting with facility staff</li><li>
Reference Policies Collection Blitz and Medicaid Pending Log and Meetings</li><li>
Complete root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutions</li><li>
Complete insurance forms per request</li><li>
Attend Utilization Review (UR) and/or PPS meeting as necessary</li><li>
Supervise, organize, evaluate, and monitor all business office support staff</li><li>
Meet with resident/responsible parties upon admission and discharge to discuss financial obligations</li><li>
Complete and coordinate tasks necessary for timely and accurate billing and collection.</li><li>
Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.</li><li>
Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.</li></ul>
Benefits
As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.
About Us
A family-owned company, we have grown to become one of the nation&rsquo;s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, &quot;to reach out with our hearts and touch the hearts of others.&quot; Through this effort we create &quot;Caring Communities&quot; where staff, residents, clients, and family members care for and about one another.</div>

Santa Fe Care Center

Position Purpose: 
The Business Office Manager maintains complete and systematic records of the financial transactions and a variety of other business office duties.
 
Essential Functions of Position: 
<ul>
<li>Responsible for management, oversight, and completion of billing process consistent with company policies, procedures and standards.</li>
<li>Manages and oversees business office functions in records, accounting, billing, accounts payable, and accounts receivable, inventory and supply management.</li>
<li>Directs billing functions, including accurate invoicing of all client services. Ensures reimbursement from governmental payers, insurance 9ompanies, client's or client representatives in compliance with company standards.</li>
<li>Ensures all bills are paid in a timely an accurate manner.</li>
<li>Monitors services provided will be reimbursable (monitors tile levels, applied incomes, etc.)</li>
<li>Manages the Petty Cash/Credit Card Payments.</li>
<li>Maintains all required and appropriate, logs.</li>
<li>Consults with department heads to resolve errors in accounts.</li>
<li>Reconciles accounts and provides financial reports to Administrator upon request.</li>
<li>Tracks census, census summary report, and obtains 24-hour nursing report from charge nurse.</li>
<li>Interacts with the general public, visitors, families and residents.</li>
<li>May act in an administrative capacity if so, designated in the absence of Administrator.</li>
<li>Receives and receipts payments in an accurate and timely manner. Records the details of financial transactions in appropriate journals and ledgers. Summarizes and balances entries recording on individual journals and ledgers.</li>
<li>Receipts, posts, and maintains accurate individual resident trust ledgers to meet Federal and State regulations. Reconciles to bank statements.</li>
<li>Maximizes office productivity through proficient use of appropriate software applications.</li>
<li>Formulates procedures for systematic! retention, protection, retrieval, transfer, and disposal of personnel and resident financial records.</li>
<li>Understands and adheres to the guidelines of "Residents Rights".</li>
<li>Performs additional duties as assigned.</li>
<li>Process insurance claims to various types of insurances and self-pay patients</li>
<li>Research and communicate with insurances and third parties regarding claim denials</li>
<li>Make necessary billing/coding corrections and refile denied claims for reprocessing</li>
<li>Process and post patient payments</li>
<li>Answer patient inquiries regarding account status</li>
<li>Identify, research and resolve patient billing issues</li>
<li>Contact patients regarding collections of past due account balances</li>
<li>Work with patients to establish self-pay arrangements and payment plans</li>
<li>Review and research bad address files</li>
<li>Assist with provider insurance credentialing duties</li>
<li>Assist with Sliding Fee Scale application and audit processes</li>
<li>Assist with reports to maintain federal funding as requested</li>
<li>Participate is staff meetings and other meetings as instructed</li>
<li>Adhere to the Mission and Values of SFCC.</li>
<li>May be asked to perform other duties that align with mission, including but not limited to participation on clinical committees, providing education, Quality Review and/or other activities.</li>
</ul>
Education / Requirements: 
<ul>
<li>Excellent communication skills</li>
<li>Attention to detail</li>
<li>Computer knowledge</li>
<li>Medical Terminology</li>
<li>Experience in coding and charge entry</li>
</ul>
Education / Requirements: 
<ul>
<li>A minimum of two years college required with emphasis on accounting and business. Must have 3 plus years business office experience. Must have working knowledge of bookkeeping or accounting principles, preferably in a healthcare setting to include Medicare, Medic id and third-party billing.</li>
</ul>
Need to have experience in Medicare and Medicaid and insurance billing.

HEDGEHOG HEALTHCARE

Job Overview We are seeking a highly organized and proactive Office Manager to oversee daily operations and ensure the smooth functioning of our office environment. The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a solid understanding of office management practices. This role requires a detail-oriented individual who can manage administrative tasks, support team members, and maintain effective communication with vendors and clients.Responsibilities<ul><li>Supervise front desk operations, ensuring a welcoming environment for visitors.</li><li>Assist with human resources functions such as onboarding new employees and maintaining personnel files.</li><li>Coordinate vendor management activities to ensure timely service delivery and compliance with agreements.</li><li>Organize overall functions and controls within the community business office.</li><li>Maximize cash flow through efficient billing and collection processes.</li><li>Perform office support duties required by Executive Director.</li><li>Maintain the Human Resources/Payroll and accounting system.</li><li>Manage accounts payable, accounts receivable, petty cash, resident funds, and cash receipts.</li><li>Assist with resident move ins and tours.</li><li>Maintain confidentiality and privacy of all data, including resident, team member, and operations data. Interact with home office billing team and payers to define billing requirements and ensure prompt payment of claims.</li></ul>in petty cash, resident fund, payroll, accounts payables and receivables.Experience<ul><li>Proven experience in office management or a similar administrative role is preferred.</li><li>Strong organizational skills with the ability to prioritize tasks effectively.</li><li>Proficiency in QuickBooks or similar accounting software is a plus.</li><li>Excellent communication skills, both verbal and written, with a focus on professional phone etiquette.</li><li>Experience in human resources or vendor management is advantageous but not required.</li><li>Ability to work independently as well as part of a team in a fast-paced environment.</li></ul>If you are an enthusiastic individual looking to contribute to our dynamic team while enhancing your office management skills, we encourage you to apply for this exciting opportunity!Job Type: Full-timePay: $13.00 - $15.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Bladenboro, NC 28320 (Required)</li></ul>Work Location: In person

ALIYA Healthcare

<div>Regional Business Office Manager
ALIYA Healthcare is seeking an experienced Regional Business Office Manager to oversee business office operations across multiple skilled nursing facilities within an assigned region. As a key member of our team, you will ensure accurate billing, strong cash flow, regulatory compliance, and consistent business office performance while supporting and developing facility-level teams.
Key Responsibilities:<ul><li>
Oversee business office operations for multiple ALIYA Healthcare facilities</li><li>
Ensure timely and accurate billing for Medicare, Medicaid, Managed Care, and Private Pay</li><li>
Monitor accounts receivable, cash collections, and aging; implement corrective action plans as needed</li><li>
Ensure compliance with federal, state, and payer billing regulations</li><li>
Coach, train, and support facility Business Office Managers and billing staff</li><li>
Assist with hiring, onboarding, performance management, and staff development</li><li>
Provide on-site and remote support to facilities to ensure consistency and best practices</li><li>
Review month-end close processes, audits, and reconciliations</li><li>
Identify trends, risks, and opportunities to improve revenue cycle performance</li><li>
Partner with MDS, Case Management, Admissions, and Nursing leadership to ensure accurate reimbursement</li><li>
Support Administrators with financial reporting and operational insights</li><li>
Prepare and support facilities during billing audits and surveys</li><li>
Ensure documentation, internal controls, and compliance standards are consistently met</li><li>
Stay current on changes to Medicare, Medicaid, and managed care billing requirements</li></ul>
Benefits<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Flexible Spending Account (FSA)</li><li>
Life Insurance</li><li>
Critical Illness Insurance</li><li>
Short-Term Disability Insurance</li><li>
Accident Insurance</li><li>
Hospital Indemnity Insurance</li><li>
401(k) Retirement Savings Plan</li><li>
On-Demand Pay Option</li><li>
Paid Time Off (PTO)</li><li>
Tuition Reimbursement Program</li></ul>
Qualifications:<ul><li>
High school diploma required; associate&rsquo;s or bachelor&rsquo;s degree preferred</li><li>
Regional or multi-facility experience strongly preferred</li><li>
Strong knowledge of Medicare, Medicaid, Managed Care, UB-04 billing, and PDPM</li><li>
Proven leadership experience with the ability to coach and develop teams</li><li>
Proficiency with EHR and billing systems (PointClickCare, MatrixCare, etc.)</li><li>
Strong organizational, analytical, and communication skills</li><li>
Ability to travel between ALIYA Healthcare facilities as needed</li></ul>
If you are a motivated and experienced professional looking to make a meaningful impact in the healthcare industry, we encourage you to apply for this exciting opportunity.</div>

Regional Business Office Manager

Colonial Nursing and Rehabilitation Center

<div>Are you interested in advancing your career? Do you have knowledge of Medicare and Medicaid benefits, possess strong customer service skills and a passion for geriatrics? If so, consider joining our team as a Bookkeeper. 
 
Our facility is dedicated to providing the highest quality care in a residential environment. Our facility is comprised of professionals dedicated to maintaining the highest quality of life for those served while encouraging the support of family, friends, and community. At our facility, it is more than a job- it&rsquo;s an opportunity to be part of a family that deeply influences the lives of our residents on a daily basis. With a culture that is centered on teamwork and a mission to provide the highest quality care in a residential setting, you will find a sense of belonging and purpose. 
 
Responsibilities: 
<ul><li>Answer residents and family&rsquo;s questions regarding verification of and application process for Medicare/Medicaid benefits.</li><li>Attend Medicare/Medicaid meetings to determine any change in payor sources.</li><li>Handle invoices for each resident.</li><li>Determine when a resident&rsquo;s bill will no longer be paid by Medicare/Medicaid.</li><li>Verify insurance for all residents in order to maintain continuous coverage.</li><li>Keep informed of changes in room assignments.</li><li>Complete billing reports at the end of each month.</li><li>Attend operations meetings.</li><li>Audit charts for admission agreement.</li><li>Communicate with front office, Admission Coordinator, Therapy Department, and Nursing Department concerning billing issues.</li></ul> 
Education: 
<ul><li>High School Diploma or equivalent minimum required.</li><li>Associates Degree in a related field highly preferred.</li><li>2+ medical insurance billing experience required.</li></ul> 
Benefits: 
Our facility offers a comprehensive benefit package as well as opportunities for professional development. We strive to take care of our employees by providing continuing education, scholarship opportunities, a free Employee Assistance Program, direct deposit, and Perfect Attendance perks.
 
 
In addition, we are happy to offer the following benefits: 
 
<ul><li>401(k) Retirement Plan
</li><li>Company-Paid Life Insurance</li><li>Accident, Critical Illness, &amp; Hospital Indemnity Plans</li><li>Health</li><li>Vision</li><li>Dental</li><li>Disability</li></ul> 
Join a leader in the healthcare industry and apply today! 
 
Equal Opportunity Employer.</div>

Hallmark Manor

Life Care provides a generous benefits package to our associates: Choice of two medical plans, Basic life insurance, Voluntary dental, vision, disability and supplemental life, 401(k) plan, Paid holidays and paid vacation time, Paid sick time.
 
Monday-Friday, on-site only, no remote or hybrid options available.
 
Wage Range is $23.00-$29.00 per hour.
 
Position Summary: 
<ul>
<li>The Assistant Business Office Manager assists the Business Office Manager in the overall administrative, billing, accounting, and payroll functions of the business office in accordance with all applicable laws, regulations, and Life Care standards.</li>
<li>Reports to Business Office Manager (BOM)</li>
</ul>
Education, Experience, and Licensure/Certifications: 
<ul>
<li>High school graduate or equivalent. Associate’s degree or equivalent experience preferred.</li>
<li>One (1) year in post-acute care or other geriatric-related field preferred</li>
<li>Experience in Medicare and Insurance Billing required</li>
</ul>
Specific Requirements: 
<ul>
<li>Proficient in Microsoft Word, Excel, and e-mail</li>
<li>Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the business office</li>
<li>Make independent decisions when circumstances warrant such action</li>
<li>Knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing administration functions in the post-acute care facility</li>
<li>Implement and interpret the programs, goals, objectives, policies, and procedures of the administration department</li>
<li>Perform proficiently in all competency areas including but not limited to: general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation</li>
<li>Maintains confidentiality of all proprietary and/or confidential information</li>
<li>Understand and follow company policies including harassment and compliance procedures</li>
<li>Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training</li>
<li>Promotes a culture of integrity, maintains an “open door” policy, and does not participate in or allow retaliation against those who report good faith concerns</li>
<li>Actively implements the compliance program and Code of Conduct and ensures 100% participation by department staff</li>
</ul>
Essential Functions: 
<ul>
<li>Assist with effective management and oversight of bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies</li>
<li>Maintain facility checkbook and reconcile checkbook regularly</li>
<li>Responsible for patient accounts</li>
<li>Assume the duties of the BOM in his/her absence</li>
<li>Exhibit excellent customer service and a positive attitude towards patients</li>
<li>Assist in the evacuation of patients</li>
<li>Demonstrate dependable, regular attendance</li>
<li>Concentrate and use reasoning skills and good judgment</li>
<li>Communicate and function productively in an interdisciplinary team</li>
<li>Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours</li>
<li>Read, write, speak, and understand the English language</li>
<li>Lift 20 lbs floor to waist, lift 20 lbs waist to shoulder, lift and carry 20 lbs, and push/pull 20 lbs</li>
</ul>
An Equal Opportunity Employer

Assistant Business Office Manager

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