business office manager

Elizabeth Care Center

Description: 
Job Description
 
Job Title: Business Office Manager
 
Job Type: Full-time
 
The Business Office Manager will oversee the daily operations of our business office. This role is designed to be a process manager and not a people manager. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong background in business office management.
 
Responsibilities: 
Oversee the daily operations of the business office, including managing accounts payable/receivable, attending meetings, and handling correspondence from the business office.
 
Manage office supplies and inventory, ensuring that all necessary supplies are stocked and readily available
 
Develop and implement business office policies and procedures to ensure efficient and effective operations
 
Manage and maintain office equipment, including computers, printers, and telephones
 
Manage and maintain business office records, including financial records and other important documents
 
Coordinate with other departments to ensure that business office operations are aligned with the facility goals and objectives
 
Assist in other facility departments as need to relieve reception for lunch, breaks, etc., as requested.
 
Requirements: 
Job Requirements
 
Requirements: 
Bachelor's degree in business administration or a related field or equivalent
 
Excellent communication and interpersonal skills
 
Strong organizational and multitasking skills
 
Proficient in Microsoft Office and other office software
 
Ability to work independently and as part of a team
 
Strong management skills
 
Physical and Sensory Requirements: 
Moderate physical activity: 
Requires handling of average-weight objects up to twenty-five (25) pounds.
 
Sitting for more than two (2) hours at a time.
 
Requires consistent computer work with repetitive typing and concentrating on computer screen.

Business Office Manager

Trio Healthcare

::
 
Previous Business Office Manager Experience in Long Term care preferred.
 
Position Summary: 
Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound accounting practices.
 
Essential Functions: 
<ul>
<li>Prepare and submit reports on a timely basis as required and directed by Administrator, this company and governmental agencies.</li>
<li>Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.</li>
<li>Prepare and submit monthly resident billings for services provided.</li>
<li>Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments.</li>
<li>Monitor and manage the accounts receivable collection process.</li>
<li>Pursue past due accounts persistently and maintain proper back-up documentation</li>
<li>Obtain and submit all required documentation to bill third party payers as per program/company guidelines.</li>
<li>Maintain financial records including cash receipts, cash disbursements; accounts receivable, accounts payable, payroll journal, and general ledger as directed.</li>
<li>Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.</li>
<li>Be responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts.</li>
<li>Verify that resident trust is accurately recorded.</li>
<li>Provide statistics to audit and reimbursement for year end processing.</li>
<li>Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for Patient Trust Fund daily.</li>
<li>Participate in the resident admission process by providing explanations of the facility’s rates, billing cycle and payment terms, including collecting the first month’s advance payment upon admission.</li>
<li>Supervise and oversee other business office clerical staff, as assigned.</li>
</ul>
Licenses, Education, and Experience: 
<ul>
<li>* Business Degree or experience in health care facility; office management preferred.</li>
<li>Organized and detailed in work performance.</li>
<li>Good communication skills with excellent self-discipline and patience.</li>
<li>Genuine caring for and interest in elderly and disabled people in a nursing facility.</li>
<li>Comply with the Residents’ Rights and Facility Policies and Procedures.</li>
</ul>

San Marino Retirement Community

<div>Business Office Manager

San Marino Retirement Community, located in Westminster, Colorado is currently seeking a Business Office Manager to join our team.

Business Office Manager duties and responsibilities:
<ul>
<li>Documenting financial transaction details and monitoring the transactions</li>
</ul><ul><li>Process, account and collect all revenue, expenses and documents in an accurate and timely manner and reconcile all funds used by the residents or the facility</li>
</ul>
Business Office Manger skills and qualifications:
<ul>
<li>Must be able to relate positively to residents and families and work cooperatively with other employees</li>
<li>Must be capable of maintaining regular attendance</li>
<li>Must be capable of performing the essential job functions</li>
</ul>
Business Office Manger benefits:
<ul>
<li>Health, Dental, and Vision Insurance</li>
<li>Life Insurance</li>
<li>Long-Term and Short-Term Disability</li>
<li>Vacation and Paid Sick Time</li></ul></div>

ALIYA Healthcare

<div>Job Summary 
As a Business Office Manager, you will take charge of accounts receivables within your facility. Your work will ensure our residents receive the highest standard of care they have grown to expect at ALIYA Healthcare. Our residents will depend on your knowledge, skills, and attention to detail to ensure their financial needs are met. 
Business Office Responsibilities<ul><li>
Ensure that Public Aid applications are completed within 7 days of admission by coordinating with the Admissions Department and family.</li><li>
Utilize Medicaid Pending Checklist</li><li>
Maintain financial files on all residents and ensure all documentation is completed as necessary.</li><li>
Enroll Medicaid and Medicaid Pending residents in direct deposit for all income types through RFMS upon admission.</li><li>
Log into RFMS daily to run Direct Deposit Status report, verify resident statuses are accurate.</li><li>
Apply representative payee for social security and/or change of address.</li><li>
Verify responsible party in PCC has a complete address and phone number for statements and collection calls upon admission.</li><li>
Assign residents into a billing category: Mail statements or Do Not Mail statements upon admission.</li><li>
Utilize BOM Financial Share Drive Folder</li><li>
Act as a liaison between Corporate Office and family members for all billing related questions.</li><li>
Update Regional BOM on all Public Aid changes including admissions, discharges, payer changes, and income changes.</li><li>
Upload all changes and supporting documentation to PCC resident profile Misc Tab</li><li>
Rerun Medicaid (MEDI) Eligibilities monthly for all Medicaid residents</li><li>
Apply for BCBS secondary insurance for all long-term care residents with sufficient income and no secondary insurance policy upon admission.</li><li>
Make weekly collection calls to families for private pay, resident liabilities and any other outstanding accounts.</li><li>
Utilize AR aging report in PCC</li><li>
Make notes in the resident file under Collections Tab to track progress.</li><li>
Discuss progress of collection call on a weekly call with Regional BOM</li><li>
Notify the facility administrator of any issues or IVDs that need to be issued</li><li>
Complete Medicaid Redetermination forms with all required supporting documentation immediately upon receipt.</li><li>
Attend Medicare Meetings to verify days remaining, secondary insurances, long term resident plans, etc.</li><li>
On the 1st of the month review RFMS reconciliation report; reconcile trust.</li><li>
Once a year, submit income changes for all Social Security income changes (typically notifications arrive between December and February)</li><li>
Complete daily census</li><li>
Pay monthly resident insurance premiums from RFMS by 5th of each month</li><li>
Weekly follow up with DHS for all Medicaid Pending cases in house and discharged</li><li>
Submit accounts to collections once all collection efforts are exhausted, make sure to documents said efforts in PCC collections tab</li><li>
Compete daily deposits, process any credit card payments and submit to AR Specialist for posting.</li><li>
Verifying insurance coverage and eligibility for residents</li></ul> 
 
IND123</div>

Spring Meadows Health & Rehabilitation

<div>Now Hiring: Business Office Manager
Spring Meadows Health &amp; Rehabilitation | Clarksville, Tennessee 
Full-Time
We are seeking an experienced and detail-oriented Business Office Manager (BOM) to join our skilled nursing facility. This role is vital to ensuring accurate financial operations, strong resident account management, and compliance with state and federal regulations.
What You&rsquo;ll Love:<ul><li>
Competitive pay</li><li>
Paperless, quick onboarding</li><li>
Comprehensive benefits (health, dental, vision, retirement plan)</li><li>
Predictable scheduling and flexibility (e.g., full-time, part-time, PRN options)</li><li>
Paid time off, holiday pay</li><li>
Generous employee referral program</li><li>
Annual performance reviews and competitive bi-annual pay reviews</li><li>
Support for personal well-being (EAP programs, mental health resources)</li><li>
Respectful, supportive leadership and strong focus on teamwork</li><li>
Optimal staff-to-patient ratios to prevent burnout</li><li>
Opportunities for advancement</li><li>
Tuition reimbursement, training programs, and CEU support</li><li>
Strong mentorship and orientation programs</li><li>
Strong school partnerships</li><li>
360 communications for staff, residents &amp; families</li></ul> 
Key Responsibilities:<ul><li>
Oversee daily business office operations, including billing, collections, and resident trust accounts</li><li>
Manage Medicare, Medicaid, private pay, and third-party billing processes</li><li>
Ensure accurate census, admissions, discharges, and payer updates</li><li>
Maintain compliance with federal, state, and facility financial regulations</li><li>
Collaborate with the Administrator, DON, and interdisciplinary team</li><li>
Supervise and support business office staff as applicable</li><li>
Respond to resident and family billing inquiries professionally and timely</li></ul>
Qualifications:<ul><li>
Previous Business Office Manager experience in a skilled nursing or long-term care setting preferred</li><li>
Strong knowledge of Medicare, Medicaid, and insurance billing</li><li>
Excellent organizational, communication, and problem-solving skills</li><li>
Ability to manage multiple priorities in a fast-paced environment</li><li>
Proficient in electronic billing systems and Microsoft Office</li></ul>
Salary/ Wage Range
Compensation for the role will depend on several factors, including a candidate&rsquo;s qualifications, skills, competencies and experience, and may fall outside of the range shown.
Your next shift could change a life. Apply today!
We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.</div>

Arcadia Senior Living

<div><h2 class="jobSectionHeader">Business Office Manager</h2>
Senior Living Community
Are you an organized, people-focused professional who thrives in a fast-paced environment and wants to make a meaningful impact every day? We are seeking a Business Office Manager (BOM) to lead the business operations of our senior living community while supporting a culture of dignity, compassion, and exceptional service.
<h3 class="jobSectionHeader">About the Role</h3>
The Business Office Manager is responsible for all business-related operations of the community, including office management, accounting functions, compliance, and supervision of front office staff. This role works closely with the Executive Director and corporate partners to ensure financial accuracy, operational excellence, and outstanding customer service for residents, families, and team members.
<h3 class="jobSectionHeader">Key Responsibilities</h3><ul>
<li>Oversee office management and record keeping, including month-end close and corporate reporting
</li><li>Manage accounts receivable and payable, ensuring timely billing, deposits, and invoice processing
</li><li>Serve as system administrator for electronic billing and accounting platforms
</li><li>Supervise, train, coach, and evaluate reception and office staff
</li><li>Support resident move-ins by coordinating paperwork, contracts, and billing setup
</li><li>Maintain compliance with all regulatory, safety, and company standards
</li><li>Foster teamwork, professionalism, and a positive experience for residents, families, and visitors
</li><li>Partner with the Executive Director on financial oversight, late payment follow-up, and operational planning
</li></ul><h3 class="jobSectionHeader">What We&rsquo;re Looking For</h3><ul>
<li>Strong leadership, organization, and communication skills
</li><li>Ability to work independently, manage multiple priorities, and meet deadlines
</li><li>Professional, pleasant, and service-oriented demeanor
</li><li>Proven experience supervising staff and managing office operations
</li></ul><h3 class="jobSectionHeader">Qualifications</h3>
Required:
<ul><li>High School Diploma or equivalent
</li><li>Demonstrated management or supervisory experience
</li></ul>Preferred:
<ul><li>Associate or Bachelor&rsquo;s degree in business or related field
</li><li>Minimum of 3 years&rsquo; experience in assisted living or senior living
</li><li>Experience with Microsoft Word &amp; Excel; familiarity with Yardi and Heartland Payroll Systems a plus
</li></ul><h3 class="jobSectionHeader">Work Environment &amp; Schedule</h3><ul>
<li>Full-time, non-exempt position
</li><li>Professional office setting within a senior living community
</li><li>Must be flexible to work occasional evenings or weekends as needed
</li></ul><h3 class="jobSectionHeader">Why Join Us?</h3><ul>
<li>Be part of a mission-driven organization that values purpose, dignity, and care
</li><li>Make a daily difference in the lives of seniors and their families
</li><li>Work with a collaborative leadership team committed to growth and excellence
</li></ul>If you are detail-oriented, compassionate, and ready to lead with integrity, we&rsquo;d love to hear from you. Experience in YARDI a plus.
Apply today and help us create an exceptional place to live and work.</div>

Asbury Healthcare

<div>Asbury Gardens is seeking a full-time Business Office Manager to join our team in North Aurora, IL. This role is integral to the smooth operation of our business office, ensuring efficient management of financial and administrative functions. 


The Business Office Manager ensures timely and accurate record keeping of all facility transactions related to generating a monthly statement to the facility&rsquo;s financial performance. Such transactions include, but are not limited to, facility purchases (accounts payable), payroll, billing (accounts receivable) and Resident trust activity. Promptly and appropriately adhere to Medicare and or Medicaid rules with a facility-orientated approach to allowable and most beneficial billing procedures. Acts as a facility advocate in collecting and documenting all accounts. 

<h2 class="jobSectionHeader">
Responsibilities</h2>
<ul><li><div><ul><li>Oversee daily office operations and administrative functions</li>
<li>Manage budgeting, billing, and financial reporting</li>
<li>Coordinate with other departments to ensure accurate financial data</li>
<li>Maintain compliance with company policies and regulatory requirements</li>
<li>Supervise and support office staff</li>
<li>Develop and implement office procedures to improve efficiency</li>
</ul>
</div></li></ul><h2 class="jobSectionHeader">Requirements</h2>
<ul><li>Proven experience in office management or a related administrative role</li>
<li>Strong financial acumen and experience with budgeting and billing processes</li>
<li>Excellent organizational and leadership skills</li>
<li>Proficiency in office software and financial management systems</li>
<li>Ability to work effectively in a team environment</li>
<li>Strong communication and interpersonal skills</li>
</ul>
<h2 class="jobSectionHeader">Benefits</h2>
<ul><li>Competitive compensation package</li>
<li>Health, dental, and vision insurance</li>
<li>Retirement savings plan</li>
<li>Paid time off and holidays</li>
<li>Opportunities for professional growth and development</li>
</ul>
<h2 class="jobSectionHeader">About the Company</h2>

Asbury Gardens is committed to providing exceptional services in North Aurora, IL. We foster a supportive and collaborative work environment where employees are valued and community impact is prioritized. 


Qualifications
<ul>
<li><div><ul><li>Must possess, as a minimum, a high-school diploma or its equivalent. Two-year degree preferred.</li>
<li>Must have, as a minimum, two (2) years&rsquo; experience in bookkeeping or accounting practices or admissions. Experience in health care accounting preferred but not required.</li>
<li>Experience in Healthcare, specifically in Accounts Receivable and Medicaid.</li>
<li>2 + years long-term care business office experience</li>
<li>Experience in providing financial counseling for residents and families</li></ul></div></li> 
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div>

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