business office manager

Spring Meadows Health & Rehabilitation

<div>Now Hiring: Business Office Manager
Spring Meadows Health &amp; Rehabilitation | Clarksville, Tennessee 
Full-Time
We are seeking an experienced and detail-oriented Business Office Manager (BOM) to join our skilled nursing facility. This role is vital to ensuring accurate financial operations, strong resident account management, and compliance with state and federal regulations.
What You&rsquo;ll Love:<ul><li>
Competitive pay</li><li>
Paperless, quick onboarding</li><li>
Comprehensive benefits (health, dental, vision, retirement plan)</li><li>
Predictable scheduling and flexibility (e.g., full-time, part-time, PRN options)</li><li>
Paid time off, holiday pay</li><li>
Generous employee referral program</li><li>
Annual performance reviews and competitive bi-annual pay reviews</li><li>
Support for personal well-being (EAP programs, mental health resources)</li><li>
Respectful, supportive leadership and strong focus on teamwork</li><li>
Optimal staff-to-patient ratios to prevent burnout</li><li>
Opportunities for advancement</li><li>
Tuition reimbursement, training programs, and CEU support</li><li>
Strong mentorship and orientation programs</li><li>
Strong school partnerships</li><li>
360 communications for staff, residents &amp; families</li></ul> 
Key Responsibilities:<ul><li>
Oversee daily business office operations, including billing, collections, and resident trust accounts</li><li>
Manage Medicare, Medicaid, private pay, and third-party billing processes</li><li>
Ensure accurate census, admissions, discharges, and payer updates</li><li>
Maintain compliance with federal, state, and facility financial regulations</li><li>
Collaborate with the Administrator, DON, and interdisciplinary team</li><li>
Supervise and support business office staff as applicable</li><li>
Respond to resident and family billing inquiries professionally and timely</li></ul>
Qualifications:<ul><li>
Previous Business Office Manager experience in a skilled nursing or long-term care setting preferred</li><li>
Strong knowledge of Medicare, Medicaid, and insurance billing</li><li>
Excellent organizational, communication, and problem-solving skills</li><li>
Ability to manage multiple priorities in a fast-paced environment</li><li>
Proficient in electronic billing systems and Microsoft Office</li></ul>
Salary/ Wage Range
Compensation for the role will depend on several factors, including a candidate&rsquo;s qualifications, skills, competencies and experience, and may fall outside of the range shown.
Your next shift could change a life. Apply today!
We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.</div>

Business Office Manager

ALIYA Healthcare

<div>Job Summary 
As a Business Office Manager, you will take charge of accounts receivables within your facility. Your work will ensure our residents receive the highest standard of care they have grown to expect at ALIYA Healthcare. Our residents will depend on your knowledge, skills, and attention to detail to ensure their financial needs are met. 
Business Office Responsibilities<ul><li>
Ensure that Public Aid applications are completed within 7 days of admission by coordinating with the Admissions Department and family.</li><li>
Utilize Medicaid Pending Checklist</li><li>
Maintain financial files on all residents and ensure all documentation is completed as necessary.</li><li>
Enroll Medicaid and Medicaid Pending residents in direct deposit for all income types through RFMS upon admission.</li><li>
Log into RFMS daily to run Direct Deposit Status report, verify resident statuses are accurate.</li><li>
Apply representative payee for social security and/or change of address.</li><li>
Verify responsible party in PCC has a complete address and phone number for statements and collection calls upon admission.</li><li>
Assign residents into a billing category: Mail statements or Do Not Mail statements upon admission.</li><li>
Utilize BOM Financial Share Drive Folder</li><li>
Act as a liaison between Corporate Office and family members for all billing related questions.</li><li>
Update Regional BOM on all Public Aid changes including admissions, discharges, payer changes, and income changes.</li><li>
Upload all changes and supporting documentation to PCC resident profile Misc Tab</li><li>
Rerun Medicaid (MEDI) Eligibilities monthly for all Medicaid residents</li><li>
Apply for BCBS secondary insurance for all long-term care residents with sufficient income and no secondary insurance policy upon admission.</li><li>
Make weekly collection calls to families for private pay, resident liabilities and any other outstanding accounts.</li><li>
Utilize AR aging report in PCC</li><li>
Make notes in the resident file under Collections Tab to track progress.</li><li>
Discuss progress of collection call on a weekly call with Regional BOM</li><li>
Notify the facility administrator of any issues or IVDs that need to be issued</li><li>
Complete Medicaid Redetermination forms with all required supporting documentation immediately upon receipt.</li><li>
Attend Medicare Meetings to verify days remaining, secondary insurances, long term resident plans, etc.</li><li>
On the 1st of the month review RFMS reconciliation report; reconcile trust.</li><li>
Once a year, submit income changes for all Social Security income changes (typically notifications arrive between December and February)</li><li>
Complete daily census</li><li>
Pay monthly resident insurance premiums from RFMS by 5th of each month</li><li>
Weekly follow up with DHS for all Medicaid Pending cases in house and discharged</li><li>
Submit accounts to collections once all collection efforts are exhausted, make sure to documents said efforts in PCC collections tab</li><li>
Compete daily deposits, process any credit card payments and submit to AR Specialist for posting.</li><li>
Verifying insurance coverage and eligibility for residents</li></ul> 
 
IND123</div>

Springfield Rehabilitation and Senior Living

<div>Join our team at Springfield Rehabilitation and Healthcare Center as a Business Office Manager
Proudly supported by Marquis Health Consulting Services
Full-time, Monday-Friday 
Salary range 70k-90K (Rate based on experience)
Qualifications for Business Office Manager:<ul><li>
Skilled Nursing Experience Required!</li><li>
Two years of bookkeeping experience within a healthcare setting, including, but not limited to: managing accounts receivable, accounts payable, and payroll functions.</li><li>
Software proficiency such as Microsoft Word, Excel, and Outlook.</li><li>
Ability to communicate effectively with residents, families, staff, vendors and the public.</li><li>
Must have knowledge of billing and collection practices/techniques.</li><li>
Superior organization skills and attention to detail.</li><li>
Proven ability to multi-task.</li><li>
Prior experience in health care setting- long term Care/ Rehab preferred</li><li>
Ability to build strong relationships</li><li>
Superior organization skills and attention to detail.</li><li>
Proven ability to multi-task.</li></ul> 
Benefits for Business Office Manager:<ul><li>
Tuition reimbursement</li><li>
Employee referral bonus</li><li>
Health, vision, and dental benefits</li><li>
401(k) with match</li><li>
Employee engagement and culture committee</li><li>
Company sponsored life insurance</li><li>
Employee assistance program (EAP) resources</li></ul> 
Join our team at Springfield Rehabilitation and Healthcare Center, a 90-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference. 
 
Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us. 
The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.</div>

HUMAN CAPITAL

<div>
 Human Capital is a venture firm dedicated to empowering builders of technology. We invest in and build teams alongside founders driven to create meaningful, long-term impact, including SpaceX, Commure, Snowflake, and xAI. With more than $2B in capital committed, our stage-agnostic portfolio includes many companies we invested in before they became unicorns.
 
 
 
 Position Overview
 
 
 
 We are seeking a highly organized, proactive Business Office Manager to oversee daily office operations and ensure a smooth, efficient, and welcoming workplace. The Business Office Manager will serve as the backbone of the office, supporting staff, managing administrative functions, coordinating vendors, and keeping operations running seamlessly.
 
 
 
 Key Responsibilities
 
 
 
 
 Office Operations
 
 
 
 <ul>
 <li>
 Oversee day-to-day office operations and ensure a well-organized, efficient workplace
 </li>
 <li>
 Manage office supplies, equipment, and inventory; coordinate maintenance and repairs
 </li>
 <li>
 Serve as primary point of contact for office vendors, building management, and service providers
 </li>
 <li>
 Foster a positive, professional, and collaborative office culture
 
 
 </li>
 </ul>
 
 Administrative &amp; Staff Support
 
 
 
 <ul>
 <li>
 Support leadership and staff with administrative tasks, scheduling, and coordination
 </li>
 <li>
 Maintain office policies, procedures, and documentation
 </li>
 <li>
 Assist with onboarding new employees and coordinating office-related training
 
 
 </li>
 </ul>
 
 Financial &amp; HR Support
 
 
 
 <ul>
 <li>
 Process invoices, expense reports, and basic bookkeeping tasks
 </li>
 <li>
 Assist with payroll, benefits administration, and HR-related documentation
 </li>
 <li>
 Prepare quarterly reporting for incentive programs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Proficiency in Google Workspace
 </li>
 <li>
 Ability to multitask, prioritize, and work independently
 </li>
 <li>
 Problem solver with a proactive mindset
 
 
 </li>
 </ul>
 To read Human Capital's Applicant Privacy Policy, please click this link here.
</div>

CommuniCare Health Services

<div>Job Address:
3364 Kolbe Road Lorain, OH 44053 
Lake Pointe Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Business Office Manager to join our team.
PURPOSE/BELIEF STATEMENT:
The position of Business Office Manager (BOM) is responsible for maintaining CommuniCare Health Services (CHS) business office policies and procedures and direct supervision of the Assistant BOM. The BOM must be able to effectively communicate with the Executive Director, Regional Team, and Business Office Staff as well as interact effectively with external clients such as families, attorneys, and outside agencies.
QUALIFICATIONS KNOWLEDGE/SKILLS &amp; ABILITIES<ul><li>
Minimum of High School diploma or GED equivalent.</li><li>
Prior supervisory experience and management training.</li><li>
Must possess a thorough understanding of Medicare. Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems.</li><li>
Must have the ability to make independent decisions when circumstances warrant such action.</li><li>
Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.</li><li>
Must be willing to seek out new methods and principles.</li><li>
Must be computer literate and have a working knowledge of Microsoft Office including but not limited to Excel and Word.</li></ul>
JOB DUTIES &amp; RESPONSIBILITIES<ul><li>
Complete weekly BOM Admission Checklist and present weekly at morning stand up to reduce exceptions</li><li>
Verify and tie out the midnight census testing for validity and accuracy on a daily basis</li><li>
Reference Policy Midnight Census</li><li>
Complete admission procedures in absence of Admissions Coordinator</li><li>
Conduct weekly Medicaid pending/collection blitz meeting with facility staff</li><li>
Reference Policies Collection Blitz and Medicaid Pending Log and Meetings</li><li>
Complete root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutions</li><li>
Complete insurance forms per request</li><li>
Attend Utilization Review (UR) and/or PPS meeting as necessary</li><li>
Supervise, organize, evaluate, and monitor all business office support staff</li><li>
Meet with resident/responsible parties upon admission and discharge to discuss financial obligations</li><li>
Complete and coordinate tasks necessary for timely and accurate billing and collection.</li><li>
Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.</li><li>
Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.</li></ul>
Benefits
As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.
About Us
A family-owned company, we have grown to become one of the nation&rsquo;s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, &quot;to reach out with our hearts and touch the hearts of others.&quot; Through this effort we create &quot;Caring Communities&quot; where staff, residents, clients, and family members care for and about one another.</div>

Harmony Senior Services

<div>121 Havershire Boulevard, State College, Pennsylvania 16803
<h1 class="jobSectionHeader">Job Description
</h1>The Business Office Manager will be responsible for all business and office management functions of the community.
Resident Billing and Cash Receipts Maintain and update with each change for Lease Summary, Move-In/Move-Out Report, Average Residency Resident surveys Accounts Payable: Code invoices, obtain necessary approvals from the Executive Director and applicable Department Heads, and forward to corporate office daily. Maintain vendor contracts and files Declining balance spend-down sheets: Update and distribute to the appropriate Department Heads each month. Order background checks, compile test results and advise when applicant has successfully completed pre-hire process Process new hire paperwork and ensure accuracy and completeness Work with Department Heads to identify open positions, advertise and interview potential candidates if appropriate Initiate and track FMLA absences (FMLA, ADA) working with Human Resource Department Assist with associate relations and progressive counseling as needed Overseas Worker&rsquo;s Compensation forms and process for the community Provide all departments with personnel forms and/or packets Deliver New Hire orientation for all new hires in accordance with State regulations and Harmony Senior Services policies and procedures Responsible for all aspects of managing the Concierge team and their scheduling to meet the business needs of the community. Payroll: Bi-weekly transmittal of payroll data to payroll servicer Work with Benefits Coordinator to administer all benefits as applicable per associate&rsquo;s status Order associate name tags (temporary and permanent) Track information for TB updates and Hepatitis B vaccine Resident business files and personnel files Requirements: AA Degree preferred in accounting or business, or equivalent experience Three years&rsquo; experience working in Accounts Payable/Receivable Three years&rsquo; experience working in Human Resources/Benefits administration Excellent organizational, interpersonal, and communication skills Demonstrated ability to use accounting software programs and Microsoft Office Must be able to lift, carry, and push up to 25lbs Demonstrated ability to meet project deadlines Ability to analyze reports and identify issues that could affect day to day business operations Excellent customer service skills
<h1 class="jobSectionHeader">Why Harmony?
</h1><ul><li>401k + Fulltime &amp; Part-time Benefits Packages
</li><li>Training, Development &amp; Career Laddering
</li><li>Great work-life balance
</li><li>Flexible Scheduling</li></ul></div>

Genesis Healthcare

<div>Overview:
<div>
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.</div>
Responsibilities:
<div>
Healthcare is evolving. Patients and their families expect more from healthcare centers and team members - they expect a well-evaluated, personalized quality of service that meets them where they are. They expect skilled practitioners and experts that push the boundaries of ordinary service to excellence in care. This is a new era of skilled nursing and long term care - one that empowers and nurtures, leads with compassion, and leaves a lasting impression.</div><div></div><div> 
At Genesis, we know that we can only accomplish this if we have passionate healthcare providers and skilled experts in our centers, close to the patients themselves, and connected to their outcomes. Join our diverse team of passionate healthcare providers working to create vitality for life.</div><div></div><ul><li> 
Are you experienced in driving Revenue Cycle Management (RCM) performance at the center level, with a focus on measurable outcomes?</li><li>Can you lead and improve all aspects of the revenue cycle&mdash;from pre-admission through discharge&mdash;to maximize timely and accurate revenue collection?</li><li>Do you thrive in a collaborative environment, working closely with Market leaders and support teams to achieve positive accounts receivable (AR) outcomes?</li><li>Are you confident in identifying training needs and communicating them effectively to ensure continuous performance improvement across your team?</li><li>Do you consistently demonstrate a strong understanding of your responsibilities and ensure tasks are executed with attention to detail and timeliness?</li><li>Are you comfortable working cross-functionally with departments like Admissions, Clinical Reimbursement, and Social Services to maintain accurate and compliant patient account management?</li></ul><div> 
Does this sound like you? If so, apply to join our team as a Business Office Manager and take the lead in driving financial excellence at the center level! This is more than a back-office role &mdash; it&rsquo;s a key leadership position where your skills in revenue cycle management, people development, and process execution will directly support our mission of delivering exceptional care.</div><div> 
What You&rsquo;ll Do: 
As a Business Office Manager, you&rsquo;ll oversee the full spectrum of revenue cycle management functions &mdash; from pre-admission to discharge. Your focus will be on optimizing collections, ensuring compliance, and leading a high-performing business office team that may include Assistant Business Office Managers, Bookkeepers, and Receptionists. 
You will: 
<ul><li>Lead day-to-day revenue operations including census management, billing, collections, adjustments, and Medicaid tracking.</li></ul></div><ul><li>Collaborate across departments including Admissions, Clinical Reimbursement, and Social Services to ensure accurate and timely patient account management.</li><li>Act as a financial liaison during the resident journey &mdash; from conducting financial interviews during admission to assisting with discharge obligations.</li><li>Support compliance with state, federal, and corporate guidelines &mdash; including cash handling procedures and segregation of duties.</li><li>Use your expertise in revenue cycle performance metrics (bad debt, cash collections %, AR aging, and DSO) to identify challenges and develop sustainable, action-oriented solutions.</li><li>Partner with Market RCM leaders to align with broader business office initiatives and access tools and support as needed.</li></ul>
Qualifications:
<ul><li>A high school diploma or equivalent is required</li><li>A degree or post-secondary education or additional coursework in accounting or finance is preferred.</li><li>At least five years of experience in billing and collections is required - experience in billing and collections in a long-term care setting is preferred.</li><li>A strong understanding of RCM systems, processes, and performance metrics.</li><li>A collaborative mindset with the ability to lead and develop a business office team.</li><li>Confidence and professionalism in working with residents, families, and center leaders.</li></ul>
Benefits:
<ul><li>Variable compensation plans</li><li>Tuition, Travel, and Wireless Service Discounts</li><li>Employee Assistance Program to support mental health</li><li>Employee Foundation to financially assist through unforeseen hardships</li><li>Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off</li><li>Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members</li><li>On-Demand Pay Program that allows for instant access to a portion of the money you&rsquo;ve already earned</li></ul><div></div><div> 
We also offer several voluntary insurances such as: 
<ul><li>Pet Insurance</li><li>Term and Whole Life Insurance</li><li>Short-term Disability</li><li>Hospital Indemnity</li><li>Personal Accident</li><li>Critical Illness</li><li>Cancer Coverage</li></ul></div><div></div><div> 
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.</div> 
<div></div>
Posted Salary Range: USD $60,000.00 - USD $75,000.00 /Yr.</div>

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