business process expert

Raqmiyat

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>12/29/2025</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Job Opening Status</p>
<div><b>In-progress</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>5+ years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>Property &amp; Real Estate</b><b>
</b></div></div><div><p>City</p>
<div><b>Dubai</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Dubai</b><b>
</b></div></div><div><p>Country</p>
<div><b>United Arab Emirates</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>337-1500</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<div><div>Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.</div><br>
</div><p></p><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><p>We are seeking experienced Business Process Specialists to support the Business Excellence function in documenting, standardizing and improving business processes across multiple domains. The primary responsibility is to design To-Be business processes, develop Standard Operating Procedures (SOPs), and ensure approval and alignment within the organization's Business Process Management (BPM) framework.</p><div><br>
The resources will collaborate with cross-functional teams, support process re-engineering initiatives and apply Lean principles to drive operational efficiency.</div><div></div><ul><li><br>
 Conduct workshops, interviews and discussions with business stakeholders to capture process requirements.</li><li><br>
 Design To-Be business processes and associated workflows.</li><li><br>
 Develop and standardize SOPs for all processes.</li><li><br>
 Facilitate review, feedback consolidation and official sign-off of processes and SOPs.</li><li><br>
 Identify improvement opportunities and support process re-engineering initiatives.</li><li><br>
 Identify and analyse process performance metrics/KPIs (cycle times, error rates, cost, throughput) to identify bottlenecks and improvement opportunities.</li><li><br>
 Ensure alignment with the organization&rsquo;s BPM governance framework and standards.</li><li><br>
 Document process impacts, dependencies and cross-functional interactions.</li><li><br>
 Maintain and update processes and SOPs in the BPM repository.</li></ul><br>
<ul><li>
Prepare progress reports and trackers for leadership.</li></ul><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><p><b>
Minimum Qualifications:</b></p><br>
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Information Systems, Industrial Engineering, or a related field<br>
</li><li>
Experience: Minimum 5 years as a Business Analyst, BPM Specialist, or similar role.<br>
</li><li>
Experience working in real estate, government, or large enterprise organizations preferred.<br>
</li><li>
Proven experience in business process design, documentation and SOP development.<br>
</li><li>
Hands-on experience with Business Process Management methodologies (BPMN preferred).<br>
</li><li>
Lean Six Sigma certification (Green Belt minimum).<br>
</li><li>
Strong analytical, problem-solving and communication skills.<br>
</li><li>
Experience facilitating workshops and collaborating with cross-functional teams.<br>
</li><li>
Ability to work on multiple processes simultaneously and meet deadlines.</li></ul><p><b><br>
Preferred:</b></p><br>
<ul><li>
Certification in BPM, BPMN, Process Mining, Six Sigma Green/Black Belt.<br>
</li><li>
Hands-on experience with SAP Signavio (or similar suites) in a global or multi-national business unit environment.<br>
</li><li>
experience working in multicultural teams.<br>
</li><li>
Prior experience delivering business case/ROI for process improvements, automation deployment, change management roll-out.</li></ul><p></p><p><b><br>
Skills &amp; Competencies:</b></p><br>
<ul><li>
Analytical thinking and process improvement orientation<br>
</li><li>
Attention to detail and documentation quality<br>
</li><li>
Effective stakeholder management and facilitation skills<br>
</li><li>
Collaborative and team-oriented approach<br>
</li></ul><div>
Proactive and self-motivate</div></div></div></div><p></p>

Business Process Specialist

DICETEK LLC

<div><p><b>Minimum Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in Business Administration, Information Systems, Industrial Engineering, or a related field</li><li>
Experience: Minimum 5 years as a Business Analyst, BPM Specialist, or similar role.</li><li>
Experience working in real estate, government, or large enterprise organizations preferred.</li><li>
Proven experience in business process design, documentation and SOP development.</li><li>
Hands-on experience with Business Process Management methodologies (BPMN preferred).</li><li>
Lean Six Sigma certification (Green Belt minimum).</li><li>
Strong analytical, problem-solving and communication skills.</li><li>
Experience facilitating workshops and collaborating with cross-functional teams.</li><li>
Ability to work on multiple processes simultaneously and meet deadlines.</li></ul><p><b>
Preferred:</b></p><ul><li>
Certification in BPM, BPMN, Process Mining, Six Sigma Green/Black Belt.
</li><li>Hands-on experience with SAP Signavio (or similar suites) in a global or multi-national business unit environment.
</li><li>experience working in multicultural teams.
</li><li>Prior experience delivering business case/ROI for process improvements, automation deployment, change management roll-out.
</li></ul><p></p><p><b>Skills &amp; Competencies:</b></p><ul><li>
Analytical thinking and process improvement orientation</li><li>
Attention to detail and documentation quality</li><li>
Effective stakeholder management and facilitation skills</li><li>
Collaborative and team-oriented approach</li><li>
Proactive and self-motivate</li></ul></div><p></p>

Business Process Specialist-Hospitality & Golf

Dicetek LLC

<div>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Information Systems, Industrial Engineering, or a related field
  </li>
  <li>
   Experience: Minimum 5 years as a Business Analyst, BPM Specialist, or similar role.
  </li>
  <li>
   Experience working in real estate, government, or large enterprise organizations preferred.
  </li>
  <li>
   Proven experience in business process design, documentation and SOP development.
  </li>
  <li>
   Hands-on experience with Business Process Management methodologies (BPMN preferred).
  </li>
  <li>
   Lean Six Sigma certification (Green Belt minimum).
  </li>
  <li>
   Strong analytical, problem-solving and communication skills.
  </li>
  <li>
   Experience facilitating workshops and collaborating with cross-functional teams.
  </li>
  <li>
   Ability to work on multiple processes simultaneously and meet deadlines.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Certification in BPM, BPMN, Process Mining, Six Sigma Green/Black Belt.
  </li>
  <li>
   Hands-on experience with SAP Signavio (or similar suites) in a global or multi-national business unit environment.
  </li>
  <li>
   experience working in multicultural teams.
  </li>
  <li>
   Prior experience delivering business case/ROI for process improvements, automation deployment, change management roll-out.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Analytical thinking and process improvement orientation
  </li>
  <li>
   Attention to detail and documentation quality
  </li>
  <li>
   Effective stakeholder management and facilitation skills
  </li>
  <li>
   Collaborative and team-oriented approach
   <br/>
   <br/>
  </li>
 </ul>
 Proactive and self-motivate
</div>


Business Process Specialist-Human Resources

<div><p><b>Minimum Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in Business Administration, Information Systems, Industrial Engineering, or a related field</li><li>
Experience: Minimum 5 years as a Business Analyst, BPM Specialist, or similar role.</li><li>
Experience working in real estate, government, or large enterprise organizations preferred.</li><li>
Proven experience in business process design, documentation and SOP development.</li><li>
Hands-on experience with Business Process Management methodologies (BPMN preferred).</li><li>
Lean Six Sigma certification (Green Belt minimum).</li><li>
Strong analytical, problem-solving and communication skills.</li><li>
Experience facilitating workshops and collaborating with cross-functional teams.</li><li>
Ability to work on multiple processes simultaneously and meet deadlines.</li></ul><p><b>
Preferred:</b></p><ul><li>
Certification in BPM, BPMN, Process Mining, Six Sigma Green/Black Belt.
</li><li>Hands-on experience with SAP Signavio (or similar suites) in a global or multi-national business unit environment.
</li><li>experience working in multicultural teams.
</li><li>Prior experience delivering business case/ROI for process improvements, automation deployment, change management roll-out.
</li></ul><p></p><p><b>Skills &amp; Competencies:</b></p><ul><li>
Analytical thinking and process improvement orientation</li><li>
Attention to detail and documentation quality</li><li>
Effective stakeholder management and facilitation skills</li><li>
Collaborative and team-oriented approach</li></ul><p>
Proactive and self-motivate</p></div>

Business Process Specialist- Finance

Flybiz

<p>Job description:</p><p>Requirements:</p><p>Proven experience in business setup consultancy (minimum 1 year)</p><p>Deep understanding of local regulations, licensing, and incorporation procedures</p><p>Strong communication and client-handling skills</p><p>Ability to work independently and manage multiple clients</p><p>Fluency in English; additional languages are a plus</p><p>Key Responsibilities:</p><p>Guide clients through the entire business setup process (mainland, free zone, offshore)</p><p>Provide expert advice on legal structures, licensing requirements, and regulatory compliance</p><p>Liaise with government authorities and free zone entities</p><p>Prepare and review all necessary documentation</p><p>Ensure timely and smooth completion of setup procedures</p><p>Achieve individual and team sales target</p><p>Why Join Us?</p><p>Competitive salary and performance-based incentives</p><p>Supportive and growth-oriented work environment</p><p>Opportunity to work with a diverse range of clients and industries</p><p>Ability to commute/relocate</p><p>Dubai: Reliably commute or planning to relocate before starting work (Required)</p><p>Experience</p><p>:Sales: 2 years (Preferred)business setup advisor: 1 year (Preferred)</p><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,500.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Experience:</p><ul><li>sales: 1 year (Preferred)</li></ul>

Business Setup Advisor

Keeta

<p>Respond to and resolve complex or high-priority customer complaints from various channels, including those escalated by government or regulatory bodies.</p><p>Review, investigate, and analyze DSAT (dissatisfaction) comments and other customer feedback to identify service gaps and patterns.</p><p>Work closely with outsourcing partners, support teams, and cross-functional internal stakeholders (such as operations, product, and compliance) to deliver effective solutions and ensure consistent process alignment.</p><p>Develop action plans and recommendations to prevent recurring issues and enhance the customer experience.</p><p>Maintain detailed records of escalated cases, resolutions, and communications in CRM systems.</p><p>Support regular reporting on customer complaint trends and recommend process enhancements to management.</p><p>Contribute to and support training initiatives, ensuring frontline teams are briefed on effective escalation and resolution best practices.</p><p>Act as a subject matter expert on escalation protocols and provide coaching to frontline agents as needed.</p><p>Full-time position; flexibility to support peak business periods and escalated cases as needed.</p><p>Opportunity to make a measurable impact on the overall customer experience during a critical growth phase.</p>

Escalation Specialist

Explore 3667+ Business process expert in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

3667 business process expert jobs IN Dubai United Arab Emirates

Business Process Specialist

Business Process Specialist-Hospitality & Golf

Business Process Specialist-Human Resources

Business Process Specialist- Finance

Business Process Specialist-Human Resources

Business Setup Advisor

Escalation Specialist