product manager

business analyst

project manager

administrative business partner, cloud Jobs in Mangaluru

administrative business partner, cloud

associate lead hr

business process lead

<div>
 
 Job Description
 
 
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 Sales is a global function within the H&amp;M brand with the mission of growing and engaging our customer base and developing our sales channels.  By holding the responsibility for our regions and bringing together expertise from both business and digital &amp; tech perspectives, Sales plays a key role in delivering on our brand plan - to elevate H&amp;M through product, experience, and brand, providing aspirational fashion at an unbeatable price.
 
 
 The mission of the Digital unit in the Sales function is to profitably grow digital. Taking an end-to-end view of the customer experience, we secure commercial performance while driving digital development and expansion.
 
 
 We are now looking for a Business Process Lead to join the External Partners and New Business channels Value Stream (EPNB) which is part of the Digital Unit. The mission of the EPNB VS to grow and develop long-lasting relationships with our customers by providing access to the H&amp;M Brand through our own and external digital channels.
 
 
 The Business Process Lead believes in a non-hierarchical culture of collaboration, transparency, and trust. Working with a focus on value creation, growth, and serving customers with full ownership and accountability. Delivering exceptional customer and business results.
 
 
 
 Who You&rsquo;ll Work With
 
 
 
 As a Business Process Lead, you will be in the center of the action where product meets business. You will be working and delivering value with the team based in Bangalore. You will work closely with Product Managers, external marketplace, development teams, Business teams and other stakeholders, helping to make sure that product development and operations are in line with the business needs.
 
 
 
 Key responsibilities:
 
 
 
 <ul>
 <li>
 Responsible for the operational side of our product, which is closely connected to incident and problem management as well as continuous development and improvements.
 </li>
 <li>
 Work closely with multiple product teams internally, and with our external partners to ensure and improve daily operations.
 </li>
 <li>
 Support identifying new operational improvements based on existing challenges by assessing feasibility and requirements of the area, enhancing prioritization with process knowledge to achieve outcomes.
 </li>
 <li>
 Ensuring the Service providers are adhering to the Incident &amp; Problem SLA&rsquo;s &amp; KPI&rsquo;s.
 </li>
 <li>
 Govern &amp; Support the Product Team in developing a strong understanding of the product and defining appropriate business, product and quality metrics and key success indicators (Service Level Metrics &amp; Product Level Metrics).
 </li>
 <li>
 Influence business decisions and initiatives using business knowledge and data insights.
 </li>
 <li>
 Supporting the Product Managers to make sure that they constantly prioritize right things.
 </li>
 <li>
 Collaborate across departments and functions and be comfortable working with ambiguity.
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 
 
 We are looking for people with&hellip;
 
 
 
 
 <ul>
 <li>
 3- 6 years of experience in e-commerce and / or marketplace business and understanding of its business processes (i.e. customer order management, product information and merchandising, logistics and warehouse, accounting, BI etc.)
 </li>
 <li>
 Knowledge of ITIL and Service Management.
 </li>
 <li>
 Good to have knowledge of tools such as Service now, JIRA and Confluence.
 </li>
 <li>
 Knowledge of MS Office, more specifically Outlook, Excel, PowerPoint, and MS Teams.
 
 
 
 </li>
 </ul>
 
 What you need to succeed:
 
 
 
 <ul>
 <li>
 We believe you like fact-based decision making, believe in trying and learning, and that you have strong leadership and communication skills.
 </li>
 <li>
 Your own initiative and results will have a great impact.
 </li>
 <li>
 Ensure vendors deliver value in line with our agreed targets &ndash; our own internal and joint with our partners.
 </li>
 <li>
 Being able to fix things hands-on when possible and required.
 </li>
 <li>
 Incident &amp; Problem Management practices (tools, methods and processes)
 </li>
 <li>
 Project Management, incl. Project delivery, planning and steering .
 </li>
 <li>
 Communications (messaging development and planning)
 </li>
 <li>
 Stakeholder management
 </li>
 <li>
 Collaboration skills
 
 
 
 </li>
 </ul>
 
 And People Who Are&hellip;
 
 
 
 <ul>
 <li>
 Excited about working in a fast-paced, Agile environment.
 </li>
 <li>
 Open to learning and adapting to new technologies and best practices.
 </li>
 <li>
 Team players with strong collaboration and communication skills
 
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 H&amp;M is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
 
 
 We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
 
 
 Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&amp;M here.
 
 
 
 WHY YOU&rsquo;LL LOVE WORKING HERE
 
 
 
 At H&amp;M, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
 
 
 We offer all our employees at H&amp;M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&amp;M brands in stores and online. Brands covered by the discount are H&amp;M (Beauty and Move included), COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&amp;M Incentive Program &ndash; HIP. You can read more about our H&amp;M Incentive Program here.
 
 
 In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.
 
 
 
 JOIN US
 
 
 
 Our uniqueness comes from a combination of many things &ndash; our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it&rsquo;s our people who make us who we are.
 
 
 Take the next step in your career together with us. The journey starts here.
 
 
 <ul>
 <li>
 We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
 </li>
 </ul>
</div>

Business Process Lead

Pierian Services

<div>
 
 
 Designation - Senior BPR (Business Process Re-engineering) Specialist
 
 
 
 
 Experience - 3 to 6 Years
 
 
 
 
 Location - Bangalore
 
 
 
 
 
 
 
 
 JD Summary
 
 
 :
 
 
 Senior BPR is accountable for delivering best-in-class technical expertise across the disciplines of process excellence and business process transformation.
 
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 <ul>
 <li>
 Critically analyze assigned processes for effectiveness, quality and simplification. Diagnose process &ldquo;pain-points&rdquo;; evaluate and develop alternative or effective solutions in liaison with key stakeholders; leveraging Process reengineering methods
 </li>
 <li>
 Implement process solutions to improve operational efficiency and recommend innovative solutions to achieve operational effectiveness, promote implementation of best practices
 </li>
 <li>
 Apply process improvement and reengineering methodologies and principles to conduct process modernization
 </li>
 <li>
 Capture the value of the operational efficiencies through quantitative metrics
 </li>
 <li>
 Document project/initiative progress and communicate to upper management and stakeholders
 </li>
 <li>
 Perform Business Process Improvement using various business consulting tools and methodologies
 </li>
 <li>
 Exposure to working with technology teams and solving operational issues using technology
 </li>
 <li>
 Preparing Business process documents - As Is, To Be, Benchmarking of KPI's, Solution design etc.
 </li>
 <li>
 Serve as a team member, track lead or engagement lead on business consulting engagements for clients
 </li>
 </ul>
 
 
 
 Skills:
 
 
 
 <ul>
 <li>
 Excellent in MS Excel, MS power point skills &amp; Visio
 </li>
 <li>
 Good interpersonal skills
 </li>
 <li>
 Good coordination skill
 </li>
 <li>
 Exposure to internal control framework
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Graduate / Post Graduate degree in Accounting preferred
 </li>
 <li>
 Lean Six Sigma yellow Belt / Green Belt certified or trained (Optional)
 </li>
 </ul>
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 3-6 years&rsquo; experience driving process improvement or consulting projects
 </li>
 </ul>
 
 
</div>

Business Process Consultant

Conduent

<div>
 Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
 
 
 
 Job Description: Director, Data Science (CX &amp; BPaaS)
 
 
 
 
 Position Overview
 
 
 
 The Director, Data Science will be a pivotal leader, responsible for spearheading the data analytics strategy across both Customer Experience (CX) and Business Process as a Service (BPaaS) offerings. This role involves transforming complex customer and operational data into actionable business intelligence and strategic insights. The Director will drive data-informed decision-making across the organization, optimize customer journeys, measure the impact of CX initiatives on business outcomes, and demonstrate the measurable business value and ROI of BPaaS solutions to clients. This leader will be instrumental in fostering continuous service improvement and enhancing overall client satisfaction and business performance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategic Leadership &amp; Analytics Strategy: Develop and execute a comprehensive data analytics strategy for both CX and BPaaS domains, ensuring alignment with broader business objectives and promoting data-driven decision-making at all levels.
 </li>
 <li>
 Advanced Analytics &amp; Modeling: Lead the design and implementation of sophisticated analytics models to extract meaningful insights from diverse data sources, including customer feedback, interaction data, operational metrics, and service delivery performance. This includes developing predictive models to forecast customer behavior, identify at-risk customers, forecast service volumes, resource needs, and potential process bottlenecks.
 </li>
 <li>
 Performance Measurement &amp; Optimization: Design and implement robust analytics frameworks to measure, track, and optimize the performance of CX initiatives and BPaaS solutions across multiple client engagements. This involves creating methodologies to quantify business impact, ROI, cost savings, and efficiency gains.
 </li>
 <li>
 Operational &amp; Process Excellence: Lead data-driven initiatives to identify process optimization opportunities, resource utilization improvements, and automation potential across all service delivery operations for both CX and BPaaS.
 </li>
 <li>
 Reporting &amp; Dashboard Architecture: Design and develop comprehensive, sophisticated dashboards and reporting systems that effectively communicate CX performance, BPaaS performance, trends, ROI, SLA compliance, and key performance indicators (KPIs) to executive leadership, internal stakeholders, and clients.
 </li>
 <li>
 Benchmarking &amp; Industry Insights: Establish robust benchmarking frameworks to compare performance across clients, industries, and against market standards, leveraging industry insights to drive continuous improvement.
 </li>
 <li>
 Client Engagement &amp; Analytics Services: Collaborate with Product and Sales teams to develop and offer value-added analytics services and insights that enhance core BPaaS solutions and create additional revenue streams, while also translating complex operational data into compelling, client-facing value demonstrations.
 </li>
 <li>
 Cross-Functional Collaboration: Partner effectively with Technology, Operations, Workforce Management, Account Management, and Product Development teams to identify analytics needs, embed analytics requirements into platforms and data architecture, and deliver insights that drive business growth and customer satisfaction.
 </li>
 <li>
 Team Leadership &amp; Development: Build, mentor, and grow a high-performing, cross-functional team of data analysts, data scientists, and reporting specialists focused on CX and BPaaS performance analytics, fostering a culture of analytical excellence and continuous learning.
 </li>
 <li>
 Data Governance &amp; Quality: Establish and enforce standards for data quality, accessibility, and compliance across all analytics functions, ensuring consistent and reliable reporting.
 </li>
 <li>
 Technology Innovation: Evaluate, recommend, and implement advanced analytics tools and platforms to enhance analytical capabilities, reporting efficiency, and automation potential.
 </li>
 <li>
 Change Management: Drive data-informed process improvements and change initiatives across service delivery teams based on analytical insights, ensuring effective adoption and sustained improvements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience: 15 to 20 years of progressive experience in analytics, business intelligence, or data science, with at least 5 years in leadership roles, preferably within service delivery or customer-centric environments.
 </li>
 <li>
 Education: Bachelor's degree required; Master's degree in Business Analytics, Data Science, Statistics, Operations Management, or a related quantitative field preferred.
 </li>
 <li>
 Technical Skills:
 </li>
 <ul>
 <li>
 Strong proficiency in data analysis tools and languages (SQL, Python, R).
 </li>
 <li>
 Extensive experience with BI visualization platforms (Power BI, Tableau).
 </li>
 <li>
 Knowledge of process mining and automation analytics tools (e.g., Celonis, Automation Anywhere, UiPath Insights).
 </li>
 <li>
 Understanding of ERP systems data structures and business process flows.
 </li>
 <li>
 Proficiency in statistical analysis, predictive modeling, and machine learning concepts.
 </li>
 </ul>
 <li>
 Domain Knowledge:
 </li>
 <ul>
 <li>
 Direct experience with BPaaS, BPO, or managed services business models.
 </li>
 <li>
 Deep understanding of CX metrics and methodologies (NPS, CSAT, CES, Journey Mapping).
 </li>
 <li>
 Strong understanding of service delivery metrics, SLAs, and operational KPIs.
 </li>
 <li>
 Familiarity with process improvement methodologies (Lean, Six Sigma).
 </li>
 </ul>
 <li>
 Leadership: Proven ability to build, lead, mentor, and grow high-performing analytics teams.
 </li>
 <li>
 Communication: Exceptional ability to translate complex data insights into clear, actionable recommendations for diverse audiences, including executive leadership and clients.
 </li>
 <li>
 Strategic Thinking &amp; Client Orientation: Forward-looking mindset with the ability to connect analytics initiatives to broader business strategy and service delivery excellence, and demonstrated experience translating complex data into client-facing value.
 
 
 </li>
 </ul>
 
 Ideal Candidate Attributes
 
 
 
 <ul>
 <li>
 A passionate advocate for both customer-centricity and data-driven decision-making.
 </li>
 <li>
 A visionary leader who can inspire teams, influence cross-functional stakeholders, and build strong bridges between technical and business teams.
 </li>
 <li>
 A problem-solver who thrives in complex, ambiguous environments, with a strong process excellence mindset that identifies efficiency opportunities through data.
 </li>
 <li>
 A business-focused approach to analytics emphasizing outcome measurement and value creation.
 </li>
 <li>
 A client-centric perspective on how analytics can enhance service delivery and demonstrate value.
 </li>
 <li>
 An innovative thinker who can envision new ways to leverage data for both CX differentiation and BPaaS growth.
 </li>
 <li>
 A collaborative leader who fosters a culture of analytical excellence and continuous learning.
 
 
 </li>
 </ul>
 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
 
 
 For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
</div>

Director, Data Science

PhonePe

<div>
 
 Job description Legal - Contracts
 
 
 Position/Designation Manager &ndash; Legal
 
 
 Location Bangalore
 
 
 
 
 
 
 Objective
 
 
 
 i. To contribute towards developing a best-in-class commercial contracts function which, while
 
 
 servicing the internal business and control stakeholders in contracts, legal documents, T&amp;Cs
 
 
 etc, is also able to insulate the business from risks.
 
 
 ii. Implement technology enabled tools and experience-based initiatives to make the contracting
 
 
 process automated, efficient, and effective.
 
 
 
 
 
 
 1. Description of KRAs
 
 
 
 
 a) Contracts:
 
 
 
 i. Standardization of contract templates while prescribing negotiable and non-negotiable clauses
 
 
 basis risk categorization and type of contracts.
 
 
 ii. Actively contribute towards improving the drafting and review process of contracts and other
 
 
 legal documents for various business lines including payments, technology, merchants and
 
 
 specific products/services (like ecommerce, Appstore etc.)
 
 
 iii. Lead contractual negotiations and closures independently.
 
 
 
 b) Commercial:
 
 
 
 i. Develop commercial understanding of the business and each product line for risk assessment
 
 
 including what is mandatorily required under various regulations for respective
 
 
 services/products of the organization.
 
 
 ii. Provide expert &amp; strategic legal advice on various aspects of business to management on
 
 
 optimizing the contracting process, stamping, e-sign, repository access etc.
 
 
 iii. Evaluate and weigh multiple inputs and impacts of any decision or course of action as the
 
 
 business is large, has PAN India operations and offices, ability to anticipate issues and estimate
 
 
 risks, identify proactive solutions that will eliminate or mitigate risks.
 
 
 
 c) Process:
 
 
 
 i. Communications with relevant counter parties / external counsels for contract finalization.
 
 
 ii. Systematize the contracting process, TAT expectations, repository and retrieval process.
 
 
 iii. Establish an auditable and robust process for renewals and monitoring of key requirements of
 
 
 contracts.
 
 
 iv. Deployment of technology-based solutions and tools to make the end-to-end contracting
 
 
 process efficient, effective and best in class as to quality of drafting and risk mitigation.
 
 
 v. Keeps abreast of legislative changes &amp; maintains current knowledge of amendments in
 
 
 legislation to improve contract versions.
 
 
 
 
 
 
 2. Min Qualification
 
 
 
 i. LL.B. LLM is a good to have but not mandatory.
 
 
 ii. Minimum 6-10 years post-qualification experience.
 
 
 iii. Have strong drafting and communication skills.
 
 
 iv. Exposure to a variety of contracts &ndash; Complex IT /software development, licensing, real estate
 
 
 to variety of vendor, supplier, employment, service contracts - both revenue and expense side
 
 
 of contracts.
 
 
 v. Overall good legal knowledge (corporate law, employment laws, business laws, data privacy
 
 
 practices, etc). Exposure on regulatory compliance and litigation is a good to have but not
 
 
 mandatory.
 
 
 
 
 
 
 3. Expectations other than qualification; technical experience:
 
 
 
 i. Committed and ready to work under pressure.
 
 
 ii. High degree of professional ethics and integrity, excellent judgement, analytical skills and
 
 
 good interpersonal skills.
 
 
 iii. Willingness to learn, improve and challenge the status quo for the better.
 
 
 iv. Good negotiation skill and general commercial acumen.
 
</div>

Manager - Contracts & Advisory

<div>
 
 About PhonePe Limited:
 
 
 
 Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.
 
 
 PhonePe&rsquo;s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company&rsquo;s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
 
 
 
 Culture:
 
 
 
 At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you&rsquo;re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
 
 
 
 Job Description Legal - Contracts
 
 
 
 Position/Designation Manager &ndash; Legal
 
 
 Location Bangalore
 
 
 Objective
 
 
 i. To contribute towards developing a best-in-class commercial contracts function which, while
 
 
 servicing the internal business and control stakeholders in contracts, legal documents, T&amp;Cs
 
 
 etc, is also able to insulate the business from risks.
 
 
 ii. Implement technology enabled tools and experience-based initiatives to make the contracting
 
 
 process automated, efficient, and effective.
 
 
 <ul>
 <li>
 Description of KRAs
 </li>
 <li>
 Contracts:
 </li>
 <li>
 Standardization of contract templates while prescribing negotiable and non-negotiable clauses
 
 
 </li>
 </ul>
 basis risk categorization and type of contracts.
 
 
 ii. Actively contribute towards improving the drafting and review process of contracts and other
 
 
 legal documents for various business lines including payments, technology, merchants and
 
 
 specific products/services (like ecommerce, Appstore etc.)
 
 
 iii. Lead contractual negotiations and closures independently.
 
 
 <ul>
 <li>
 Commercial:
 </li>
 <li>
 Develop commercial understanding of the business and each product line for risk assessment
 
 
 </li>
 </ul>
 including what is mandatorily required under various regulations for respective
 
 
 services/products of the organization.
 
 
 ii. Provide expert &amp; strategic legal advice on various aspects of business to management on
 
 
 optimizing the contracting process, stamping, e-sign, repository access etc.
 
 
 iii. Evaluate and weigh multiple inputs and impacts of any decision or course of action as the
 
 
 business is large, has PAN India operations and offices, ability to anticipate issues and estimate
 
 
 risks, identify proactive solutions that will eliminate or mitigate risks.
 
 
 <ul>
 <li>
 Process:
 </li>
 <li>
 Communications with relevant counter parties / external counsels for contract finalization.
 
 
 </li>
 </ul>
 ii. Systematize the contracting process, TAT expectations, repository and retrieval process.
 
 
 iii. Establish an auditable and robust process for renewals and monitoring of key requirements of
 
 
 contracts.
 
 
 iv. Deployment of technology-based solutions and tools to make the end-to-end contracting
 
 
 process efficient, effective and best in class as to quality of drafting and risk mitigation.
 
 
 <ul>
 <li>
 Keeps abreast of legislative changes &amp; maintains current knowledge of amendments in
 
 
 </li>
 </ul>
 legislation to improve contract versions.
 
 
 <ul>
 <li>
 Min Qualification
 </li>
 <li>
 LL.B. LLM is a good to have but not mandatory.
 
 
 </li>
 </ul>
 
 Ii. Minimum 6-10 Years Post-qualification Experience.
 
 
 
 iii. Have strong drafting and communication skills.
 
 
 iv. Exposure to a variety of contracts &ndash; Complex IT /software development, licensing, real estate
 
 
 to variety of vendor, supplier, employment, service contracts - both revenue and expense side
 
 
 of contracts.
 
 
 <ul>
 <li>
 Overall good legal knowledge (corporate law, employment laws, business laws, data privacy
 
 
 </li>
 </ul>
 practices, etc). Exposure on regulatory compliance and litigation is a good to have but not
 
 
 mandatory.
 
 
 <ul>
 <li>
 Expectations other than qualification; technical experience:
 </li>
 <li>
 Committed and ready to work under pressure.
 
 
 </li>
 </ul>
 ii. High degree of professional ethics and integrity, excellent judgement, analytical skills and
 
 
 good interpersonal skills.
 
 
 iii. Willingness to learn, improve and challenge the status quo for the better.
 
 
 iv. Good negotiation skill and general commercial acumen.
 
 
 
 PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
 
 
 
 <ul>
 <li>
 Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
 </li>
 <li>
 Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
 </li>
 <li>
 Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
 </li>
 <li>
 Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
 </li>
 <li>
 Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
 </li>
 <li>
 Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
 
 
 </li>
 </ul>
 
 
 Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process,
 
 
 
 
 please fill out this form.
 
 
 
 
 
 
 Read more about PhonePe
 
 
 
 
 on our blog
 
 
 
 
 .
 
 
 
 
 
 Life at PhonePe
 
 
 
 
 PhonePe in the news
 
</div>

Manager, Contracts & Advisory

Curefit

<div>
 
 As Manager - Center Operations , your role is to create clarity, consistency, and operational excellence across the gym network by empowering the city and cluster teams to do so. You&rsquo;ll drive visibility, accountability, and process adoption through systems, toolkits, reporting, and structured governance.
 
 
 This is a non-sales role focused on process rigor, systemization, and network support &mdash; ideal for
 
 
 someone who understands frontline fitness ops but prefers to build and enable operations delivery.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 Operational Governance &amp; Process Clarity
 
 
 ● Define and drive SOPs across all gym functions &mdash; front desk, PT, trials, hygiene, etc.
 
 
 ● Conduct periodic audits (physical, virtual) to ensure adherence
 
 
 ● Create operational playbooks for field teams
 
 
 Center &amp; Cluster Visibility
 
 
 ● Build and own dashboards, scorecards, and exception trackers to provide visibility into
 
 
 operational performance (attendance, trials, PT%, hygiene audits, escalations)
 
 
 ● Collaborate with Tech/Product teams to refine and rollout ops dashboards or tools
 
 
 Rhythm of Business &amp; Reviews
 
 
 ● Anchor the operations calendar &mdash; reviews, audits, closures, feedback loops
 
 
 ● Support city and cluster leads in conducting high-quality governance rituals
 
 
 ● Track and follow through on agreed actions &mdash; become the &ldquo;ops conscience&rdquo; of the org
 
 
 Field Support &amp; Capability Building
 
 
 ● Support onboarding of new Cluster Managers and Center Managers
 
 
 ● Serve as a resource for process troubleshooting and operational escalations
 
 
 ● Promote best practice sharing across the network
 
 
 
 
 
 
 Projects &amp; Enablers
 
 
 
 ● Lead time-bound improvement projects (e.g., TAT reduction, hygiene revamp, trial funnel
 
 
 cleanup)
 
 
 ● Partner with functions like HR, Tech, Facilities and Customer Experience to resolve systemic
 
 
 gaps
 
 
 
 
 
 
 Ideal Candidate Profile
 
 
 
 ● &gt;4 years in business operations, central ops or field enablement roles
 
 
 ● Preferably from fitness, retail, F&amp;B, or hospitality chains
 
 
 ● Strong with Google Sheets, Excel, dashboarding, and reporting tools
 
 
 ● Analytical, structured, and ability to operate under ambiguity
 
 
 ● Experience managing governance processes across multiple stakeholders
 
 
 ● Collaborative communicator who works through influence rather than authority
 
</div>

Center Operations Manager

Concentrix

<div>
 
 
 Skills: Advanced SQL, Tableau, Power BI(Good to have), Python(Secondary)
 
 
 
 Experience: 3+Years
 
 
 Work Mode: Remote
 
 
 Shift Timing: 3PM IST to 12AM IST
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead data-driven recommendations and insights to support strategic projects across Central Operations
 </li>
 <li>
 Lead cross-functional teams in specific initiatives; recognizes dependencies between teams; drive and clarify ownership of those dependencies
 </li>
 <li>
 Understand the business, track operational performance, provide insights and recommendations
 </li>
 <li>
 Support company-wide programs through ownership of analytical projects
 </li>
 <li>
 Establish strong working relationships with peers in other Global Operations teams and cross-functional partners (sales leadership, finance, sales operations, systems) to achieve objectives
 </li>
 <li>
 Build dashboards and automated reports, working proficiently with data visualization and querying/analysis tools (e.g., Tableau, SQL, Python)
 </li>
 <li>
 Own data tables, and work with stakeholders to ensure available data is accurate, consistent, and timely
 </li>
 <li>
 Own technical implementations and documentation associated with datasets and strive for 100% accuracy
 </li>
 <li>
 Comfortably identify and frame specific business problems; creates hypotheses, builds key analyses, and develops recommendations; gains alignment with stakeholders for implementation.
 </li>
 <li>
 Independently manage expectations from stakeholders; manages deadlines/timeframes for larger initiatives and projects with minimal guidance on prioritization or dependencies
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 BS degree in a quantitative discipline (statistics, operations research, computer science, information engineering, engineering, applied mathematics, economics, business analytics, etc)
 </li>
 <li>
 2+ years of experience working with data in a business setting, including data management, process execution, operations, reporting, or analytics.
 </li>
 <li>
 4+ years of experience in Tableau/PowerBI and SQL
 </li>
 <li>
 2+ years of experience in Python
 </li>
 <li>
 Exceptional analytical and technical skills, with clear attention to detail
 </li>
 <li>
 Ability to leverage numbers and insights to influence &amp; drive sound decision making
 </li>
 </ul>
 
 
</div>

Business Intelligence Analyst

Explore 409+ Business process lead in Mangaluru this September. Find roles across top companies and apply now to boost your career.