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call center agent female

Chicland

KLINIK Medical Center, a leader healthcare provider in Kuwait, is actively seeking for an experienced Female Call Center Agent to join our customer service team.<ul><li>Manage inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li><li>Presentable, Female Arabic speaker, visa 18 transferrable actually resident in Kuwait.</li></ul>Good system usage skills. Familiarity with medical terminology. MS Office (Word, Excel, Outlook). Expertise in written and spoken English and Arabic.KLINIK Medical Center offers a competitive salary and benefits package, including:* Professional development opportunities.* A dynamic and supportive work environment.If you have a good looking and experienced Female Call Center Agent seeking a challenging and rewarding opportunity to make a real difference in the lives of patients, we encourage you to apply. Please submit your resume and cover letter to: w.dridi@klinik.com.kw.Join KLINIK Medical Center and be a part of a team dedicated to providing exceptional care and transforming the healthcare experience in Kuwait.Job Type: Full-timePay: KD300.000 - KD450.000 per month

Call Center Agent -Female

Update Development GCC general trading

Looking for a Sales Manager who have complete Knowledge and experience in Ceramic and TilesLooking for a travel agent (Male/female) job role booking tickets and handling clients for a privat jet charterInterested candidates please send CV to abdulaziz@update-gcc.complease send email with the subject for the post appliedJob Type: Full-time

Sales Manger

Hilton

<div>Reservations Agent
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
 
 
What will I be doing? 
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul>
<li>Convert, quickly, inquiries into contracted business</li>
<li>Respond, positively, to sales inquiries to develop future sales leads</li>
<li>Identify sales leads, as appropriate</li>
<li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li>
<li>Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for? 
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A passion for delivering great customer service</li>
<li>A highly professional telephone manner and excellent communication skills</li>
<li>Outstanding administration and organizational skills</li>
<li>Intermediate computer proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a Reservations environment</li>
<li>Tertiary qualifications, or other collegiate-level degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Agent

Boutiqaat

<div>
 
 
 Prepare People. Elevate Performance. Shape Customer Experiences.
 
 
 
 
 
 
 We are seeking a motivated and detail-oriented Training Officer to support the development of our Contact Center team. In this role, you&rsquo;ll play an active part in onboarding new hires, delivering refresher sessions, and maintaining training records, all while contributing to the creation of engaging learning materials. By fostering a knowledgeable and confident workforce, you&rsquo;ll directly contribute to stronger performance and better customer experiences.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Assist in delivering structured training programs for new and existing employees.
 </li>
 <li>
 Facilitate training sessions using presentations, e-learning modules, and simulations.
 </li>
 <li>
 Provide coaching in customer communication, empathy, and conflict resolution.
 </li>
 <li>
 Ensure training materials are updated to reflect policies, procedures, and system changes.
 </li>
 <li>
 Create simple training aids such as FAQs, cheat sheets, and how-to guides.
 </li>
 <li>
 Observe and provide real-time feedback to trainees during sessions.
 </li>
 <li>
 Collect and analyze feedback to improve training content and delivery.
 </li>
 <li>
 Maintain training attendance, completion records, and certificates.
 </li>
 <li>
 Coordinate with team leaders and quality assurance to schedule and support training.
 </li>
 <li>
 Deliver compliance and policy training relevant to customer interactions.
 </li>
 </ul>
 
 
 
 
 
 What You Bring to the Table:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Education, HR, Communication, or a related field (or in progress).
 </li>
 <li>
 1&ndash;3 years of experience in a contact center or customer service environment.
 </li>
 <li>
 Strong communication skills in English and Arabic (verbal, written, and listening).
 </li>
 <li>
 Proficiency in Microsoft Office Suite; familiarity with call center systems or LMS is a plus.
 </li>
 <li>
 Confident speaking in front of small groups and addressing trainee questions.
 </li>
 <li>
 Organized, detail-oriented, and able to manage multiple priorities.
 </li>
 <li>
 Positive, patient, and adaptable with a passion for helping others grow.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 This is more than just a training role; it&rsquo;s an opportunity to empower people, build confidence, and directly influence customer satisfaction. You&rsquo;ll be part of a collaborative environment where growth, learning, and teamwork are at the center of success.
 
 
 
 
 
 
 Ready to Make an Impact?
 
 
 
 Apply now and help shape a workforce that delivers outstanding customer experiences every day.
 
</div>

Training Officer - Contact Center

AbbVie

<div><div>Product Specialist Neuroscience - Migraine
</div><div><div>Kuwait City, Al Asimah Governate
</div></div><div><div><ul><li>Function: Commercial
</li></ul></div></div><div><div><ul><li>Job Type: Full-time
</li></ul></div></div>Job ID: R00126739</div>
 <div>Company Description 
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas &ndash; immunology, oncology, neuroscience, and eye care &ndash; and products and services in our Allergan Aesthetics portfolio. 
Job Description 
Purpose:
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie&rsquo;s business code of conduct, policies and all applicable laws and regulations.
Responsibilities:<ul><li>
Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>
Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance.</li><li>
Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>
Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>
Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>
Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>
Differentiate AbbVie&rsquo;s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree in pharmaceutical studies.</li><li>
3 years+ experience as a Product Specialist in a multinational pharmaceutical environment .</li><li>
Relevant industry experience, ideally in biotechnology and/or pharmaceuticals, preferably Neuroscience Experience</li><li>
Fluency in English and Arabic</li><li>
Excellent communication and presentation skills</li><li>
Practical knowledge and understanding of HCPs and disease area requirements</li><li>
Good understanding of the market challenges and opportunities</li><li>
Great sense of ethics and integrity Teamwork Capabilities</li><li>
Curiosity and ability to learn and improve.</li></ul> 
Additional Information<div></div> 
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html</div>

PRODUCT SPECIALIST NEUROSCIENCE - MIGRAINE

<div>
 
 Company Description
 
 
 
 AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas &ndash; immunology, oncology, neuroscience, and eye care &ndash; and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
 
 
 
 Job Description
 
 
 
 
 Purpose:
 
 
 
 Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie&rsquo;s business code of conduct, policies and all applicable laws and regulations.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
 </li>
 <li>
 Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance.
 </li>
 <li>
 Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
 </li>
 <li>
 Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
 </li>
 <li>
 Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.
 </li>
 <li>
 Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
 </li>
 <li>
 Differentiate AbbVie&rsquo;s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in pharmaceutical studies.
 </li>
 <li>
 3 years+ experience as a Product Specialist in a multinational pharmaceutical environment .
 </li>
 <li>
 Relevant industry experience, ideally in biotechnology and/or pharmaceuticals, preferably Neuroscience Experience
 </li>
 <li>
 Fluency in English and Arabic
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Practical knowledge and understanding of HCPs and disease area requirements
 </li>
 <li>
 Good understanding of the market challenges and opportunities
 </li>
 <li>
 Great sense of ethics and integrity Teamwork Capabilities
 </li>
 <li>
 Curiosity and ability to learn and improve.
 
 
 </li>
 </ul>
 Additional Information
 
 
 AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
 
 
 US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
 
 
 US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
 
 
 https://www.abbvie.com/join-us/reasonable-accommodations.html
</div>

Product Specialist Neuroscience - Migraine

<div>Company Description 
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas &ndash; immunology, oncology, neuroscience, and eye care &ndash; and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. 
Job Description 
Purpose:
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie&rsquo;s business code of conduct, policies and all applicable laws and regulations.
Responsibilities:<ul><li>
Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>
Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance.</li><li>
Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>
Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>
Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>
Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>
Differentiate AbbVie&rsquo;s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree in pharmaceutical studies.</li><li>
3 years+ experience as a Product Specialist in a multinational pharmaceutical environment .</li><li>
Relevant industry experience, ideally in biotechnology and/or pharmaceuticals, preferably Neuroscience Experience</li><li>
Fluency in English and Arabic</li><li>
Excellent communication and presentation skills</li><li>
Practical knowledge and understanding of HCPs and disease area requirements</li><li>
Good understanding of the market challenges and opportunities</li><li>
Great sense of ethics and integrity Teamwork Capabilities</li><li>
Curiosity and ability to learn and improve.</li></ul> 

Additional Information<div></div> 
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html</div>

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