customer support agent (arabic + kurdish + english) Jobs in Ankara

customer support agent (arabic + kurdish + english)

customer support agent (kurdish/english) Jobs in Ankara

customer support agent (kurdish/english)

sales engineer

çağrı merkezi personeli,satış danışmanı,eğitim danışmanı Jobs in Ankara

çağrı merkezi personeli,satış danışmanı,eğitim danışmanı

çağrı merkezi satış temsilcisi Jobs in Ankara

çağrı merkezi satış temsilcisi

call center agent

FD FİNEX DATA YAZILIM BİLİŞİM TİCARET

<p><b>&#304;&#351; a&ccedil;&#305;klamas&#305;</b></p><p><b>GENEL N&#304;TEL&#304;KLER VE &#304;&#350; TANIMI</b></p><p>Almanya'da devlet onayl&#305; &ouml;zel i&#351; bulma kurumu olarak faaliyet g&ouml;steren firmam&#305;z&#305;n T&uuml;rkiye ofisinde g&ouml;rev almak &uuml;zere orta veya ileri seviyede Almanca bilen tak&#305;m arkada&#351;lar&#305; ar&#305;yoruz.</p><p>Arad&#305;&#287;&#305;m&#305;z &ouml;zellikler:</p><ul><li>Orta veya ileri d&uuml;zeyde Almanca bilmek</li><li>Orta veya ileri d&uuml;zeyde bilgisayar kullan&#305;m bilgisi</li><li>Giri&#351;ken, &ouml;zg&uuml;ven sahibi olmak</li><li>Sistemli ve d&uuml;zenli &ccedil;al&#305;&#351;may&#305; prensip edinmi&#351;</li><li>Yaz&#305;l&#305; ve s&ouml;zl&uuml; ileti&#351;im becerileri kuvvetli</li><li>Telefon &uuml;zerinden Almanya'daki adaylarla g&ouml;r&uuml;&#351;me yapabilecek kapasitede olmak</li><li>Ankara'da ikamet etmek</li><li>Almanca dilinde yaz&#305;l&#305; ve s&ouml;zl&uuml; ileti&#351;im becerilerine hakim.</li><li>&#304;nsan ili&#351;kilerinde ba&#351;ar&#305;l&#305;, tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n.</li></ul><p>&#304;&#351;in Tan&#305;m&#305;:</p><ul><li>Almanya'daki adaylar ile telefon &uuml;zerinden g&ouml;r&uuml;&#351;me yap&#305;p, Ar-Ge ekibinin geli&#351;tirmi&#351; oldu&#287;u ERP yaz&#305;l&#305;m&#305;n&#305; kullanarak ilgili i&#351;lemleri yapmak</li><li>Almanca dil bilgisine sahip adaylar&#305;n ba&#351;vurular&#305;n&#305; de&#287;erlendirmek ve &ouml;n elemeleri ger&ccedil;ekle&#351;tirmek.</li><li>M&uuml;&#351;teri ihtiya&ccedil;lar&#305;na uygun olarak, pozisyonlar i&ccedil;in uygun adaylar&#305; belirleyip yerle&#351;tirmek.</li><li>&#304;lan haz&#305;rlamak ve uygun platformlarda yay&#305;nlamak.</li></ul><p>Sosyal Haklar:</p><ul><li>Tamamlay&#305;c&#305; Sa&#287;l&#305;k Sigortas&#305;</li><li>Yemek &Uuml;creti</li></ul><p>&Ccedil;al&#305;&#351;ma G&uuml;nleri:</p><ul><li>Hafta i&ccedil;i 5 g&uuml;n</li><li>Pozisyon T&uuml;r&uuml;: Tam Zamanl&#305;</li></ul><p>*</p><p><b>Stellenbeschreibung:</b></p><p><b>Allgemeine Anforderungen und Aufgaben:</b></p><p>Wir suchen f&uuml;r unser B&uuml;ro in der T&uuml;rkei Teammitglieder, die Deutsch auf mittlerem oder fortgeschrittenem Niveau sprechen, f&uuml;r unser Unternehmen, das in Deutschland als staatlich anerkanntes private Arbeitsvermittlungsunternehmen t&auml;tig ist.</p><p><b>Gesuchte Eigenschaften:</b></p><ul><li>Mittlere oder fortgeschrittene Deutschkenntnisse</li><li>Mittlere oder fortgeschrittene Computerkenntnisse</li><li>Aufgeschlossen, selbstbewusst</li><li>Systematische und ordentliche Arbeitsweise</li><li>Starke schriftliche und m&uuml;ndliche Kommunikationsf&auml;higkeiten</li><li>F&auml;higkeit, telefonische Gespr&auml;che mit Kandidaten aus Deutschland zu f&uuml;hren</li><li>Wohnsitz in Ankara</li><li>Sicher in der schriftlichen und m&uuml;ndlichen Kommunikation in deutscher Sprache</li><li>Erfolgreich in der zwischenmenschlichen Kommunikation, teamf&auml;hig</li></ul><p><b>Aufgaben:</b></p><ul><li>Telefonische Gespr&auml;che mit Kandidaten aus Deutschland f&uuml;hren und die von unserem F&amp;E-Team entwickelte ERP-Software zur Bearbeitung der relevanten Prozesse nutzen</li><li>Bewerbungen von Kandidaten mit Deutschkenntnissen pr&uuml;fen und die Vorauswahl treffen</li><li>Geeignete Kandidaten f&uuml;r Positionen entsprechend den Kundenbed&uuml;rfnissen ausw&auml;hlen und vermitteln</li><li>Stellenanzeigen erstellen und auf geeigneten Plattformen ver&ouml;ffentlichen</li></ul><p><b>Arbeitszeiten:</b></p><ul><li>5 Tage die Woche</li></ul><p><b>Art der Stelle:</b> Vollzeit</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p>

Deutschsprachiger HR-Berater (Call Center Agent) / Almanca Konuşan İnsan Kaynakları Danışmanı

<p><b>&#304;&#351; &#304;lan&#305;: Almanca Bilen M&uuml;&#351;teri Temsilcisi (Tam Zamanl&#305;)</b><br/><b>Lokasyon:</b> Ankara</p><p><b>&#304;&#351; Tan&#305;m&#305;:</b><br/>Ankara&rsquo;da bulunan ve uluslararas&#305; alanda hizmet veren &ccedil;a&#287;r&#305; merkezimizde, Almanca dilini etkin &#351;ekilde kullanarak m&uuml;&#351;teri deste&#287;i sa&#287;layabilecek tak&#305;m arkada&#351;lar&#305; ar&#305;yoruz. Farkl&#305; k&uuml;lt&uuml;rlerden gelen m&uuml;&#351;terilerle ileti&#351;im kurmak, &ccedil;&ouml;z&uuml;m &uuml;retmek ve y&uuml;ksek m&uuml;&#351;teri memnuniyeti sa&#287;lamak ana hedefimizdir.</p><p><b>G&ouml;rev ve Sorumluluklar:</b></p><ul><li>Almanca konu&#351;an m&uuml;&#351;terilerle telefon ve e-posta yoluyla profesyonel ileti&#351;im kurmak</li><li>M&uuml;&#351;teri &#351;ikayet ve taleplerini anlay&#305;p etkin &ccedil;&ouml;z&uuml;mler &uuml;retmek</li><li>Geri bildirimleri ilgili ekiplerle payla&#351;mak ve s&uuml;re&ccedil;leri takip etmek</li><li>&Ccedil;a&#287;r&#305; merkezi kalite standartlar&#305;na uygun &#351;ekilde &ccedil;al&#305;&#351;mak</li><li>M&uuml;&#351;teri memnuniyetini daima &ouml;n planda tutmak</li></ul><p><b>Aranan Nitelikler:</b></p><ul><li>Almanca dilinde s&ouml;zl&uuml; ve yaz&#305;l&#305; ileti&#351;imde en az B2 seviyesinde yeterlilik</li><li>Tercihen &ccedil;a&#287;r&#305; merkezi, m&uuml;&#351;teri hizmetleri veya benzeri pozisyonlarda deneyim</li><li>G&uuml;&ccedil;l&uuml; ileti&#351;im, empati ve problem &ccedil;&ouml;zme becerisi</li><li>Ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n, sorumluluk bilinci y&uuml;ksek ve geli&#351;ime a&ccedil;&#305;k</li><li>Ankara&rsquo;da ikamet eden veya edebilecek olan</li></ul><p><b>Size Neler Sunuyoruz?</b></p><ul><li>Sabit maa&#351; + performansa dayal&#305; prim sistemi</li><li>Konforlu ve modern ofis ortam&#305;</li><li>E&#287;itim ve profesyonel geli&#351;im imkanlar&#305;</li><li>Almanca dilini aktif olarak kullanabilece&#287;iniz uluslararas&#305; bir i&#351; ortam&#305;</li><li>Kariyerinizi geli&#351;tirme f&#305;rsatlar&#305;</li></ul><p><b>&#304;&#351; T&uuml;r&uuml;:</b> Tam Zamanl&#305;</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p>

Ankara Ofisimiz İçin Almanca Müşteri Temsilcisi Arıyoruz

<p>Yurt d&#305;&#351;&#305; m&uuml;&#351;terilere hizmet veren ve b&uuml;y&uuml;mesini s&uuml;rd&uuml;ren dinamik firmam&#305;z&#305;n Ankara ofisinde g&ouml;revlendirilmek &uuml;zere <b>Almanca bilen M&uuml;&#351;teri Temsilcileri</b> ar&#305;yoruz. Bu pozisyondaki ekip arkada&#351;lar&#305;m&#305;z, Almanca konu&#351;an m&uuml;&#351;terilerimize &ccedil;ok kanall&#305; destek sa&#287;layarak y&uuml;ksek m&uuml;&#351;teri memnuniyeti sa&#287;lamaktan sorumlu olacaklard&#305;r.</p><p><b>G&ouml;rev ve Sorumluluklar:</b></p><ul><li>Almanca dilinde gelen &ccedil;a&#287;r&#305;, e-posta ve canl&#305; sohbet taleplerine zaman&#305;nda ve etkin &#351;ekilde yan&#305;t vermek</li><li>M&uuml;&#351;teri sorunlar&#305;n&#305; do&#287;ru analiz ederek &ccedil;&ouml;z&uuml;m odakl&#305; yakla&#351;&#305;m sunmak</li><li>Gerekli durumlarda i&ccedil; birimlerle koordinasyon sa&#287;layarak s&uuml;reci takip etmek</li><li>M&uuml;&#351;teri deneyimini s&uuml;rekli iyile&#351;tirme amac&#305;yla geri bildirimleri analiz etmek</li><li>G&ouml;r&uuml;&#351;meleri sistemsel olarak eksiksiz &#351;ekilde kaydetmek ve gerekli raporlamalar&#305; yapmak</li></ul><p><b>Aranan Nitelikler:</b></p><ul><li>Almanca dilinde en az <b>B2 seviyesinde</b> yaz&#305;l&#305; ve s&ouml;zl&uuml; ileti&#351;im becerisine sahip</li><li>M&uuml;&#351;teri memnuniyetini &ouml;n planda tutan, &ccedil;&ouml;z&uuml;m odakl&#305; ve sab&#305;rl&#305;</li><li>G&uuml;&ccedil;l&uuml; ileti&#351;im, problem &ccedil;&ouml;zme ve zaman y&ouml;netimi becerileri olan</li><li>MS Office programlar&#305;na hakim</li><li>Tercihen &ccedil;a&#287;r&#305; merkezi veya m&uuml;&#351;teri hizmetleri tecr&uuml;besi bulunan</li><li><b>Ankara&rsquo;da ikamet eden</b> ya da ta&#351;&#305;nmay&#305; planlayan</li></ul><p><b>Sundu&#287;umuz Olanaklar:</b></p><ul><li>Rekabet&ccedil;i sabit maa&#351; ve performansa dayal&#305; prim sistemi</li><li>Detayl&#305; e&#287;itim s&uuml;re&ccedil;leri ve ki&#351;isel geli&#351;im olanaklar&#305;</li><li>Uluslararas&#305; m&uuml;&#351;teri portf&ouml;y&uuml; ile &ccedil;al&#305;&#351;ma f&#305;rsat&#305;</li><li>Kurumsal yabanc&#305; dil deste&#287;i ve s&uuml;rekli pratik imkan&#305;</li><li>Kariyer geli&#351;imini destekleyen terfi ve ekip i&ccedil;i ge&ccedil;i&#351; f&#305;rsatlar&#305;</li></ul><p><b>Konum:</b> Ankara<br/><b>&Ccedil;al&#305;&#351;ma &#350;ekli:</b> Tam zamanl&#305;<br/><b>Gereken Dil:</b> Almanca (En az B2 seviyesinde)</p><p>Ba&#351;vurular&#305;n&#305;z&#305; g&uuml;ncel &ouml;zge&ccedil;mi&#351;inizle birlikte <b>[ba&#351;vuru platformu ad&#305;]</b> &uuml;zerinden ger&ccedil;ekle&#351;tirebilirsiniz.</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Dil:</p><ul><li>Almanca (Zorunlu)</li></ul>

Almanca Bilen Müşteri Temsilcisi | Ankara (Tam Zamanlı)

<p><b>Pozisyon: Almanca Bilen M&uuml;&#351;teri Temsilcisi</b><br/><b>Lokasyon:</b> Ankara (Ofis &#304;&ccedil;i)<br/><b>&Ccedil;al&#305;&#351;ma &#350;ekli:</b> Tam Zamanl&#305;</p><p><b>Pozisyon &Ouml;zeti</b></p><p>Dinamik ve b&uuml;y&uuml;yen yap&#305;m&#305;zla, Almanca bilen m&uuml;&#351;teri temsilcileri ar&#305;yoruz! Ankara&rsquo;daki ofisimizde g&ouml;rev alacak, m&uuml;&#351;teri memnuniyetini &ouml;n planda tutan ve ileti&#351;im yetenekleri g&uuml;&ccedil;l&uuml; tak&#305;m arkada&#351;lar&#305; ar&#305;yoruz. Bu pozisyonda, Almanca konu&#351;an m&uuml;&#351;terilerle birebir ileti&#351;im kurarak hem onlar&#305;n taleplerine &ccedil;&ouml;z&uuml;m sunacak hem de marka imaj&#305;m&#305;z&#305;n g&uuml;&ccedil;lenmesine katk&#305; sa&#287;layacaks&#305;n&#305;z.</p><p><b>G&ouml;rev ve Sorumluluklar</b></p><ul><li>Almanca konu&#351;an m&uuml;&#351;terilerle telefon ve e-posta &uuml;zerinden etkili ve profesyonel ileti&#351;im kurmak</li><li>M&uuml;&#351;teri taleplerini anlayarak h&#305;zl&#305; ve tatmin edici &ccedil;&ouml;z&uuml;mler sunmak</li><li>Gerekli durumlarda ilgili birimlerle koordinasyon sa&#287;layarak sorunlar&#305;n &ccedil;&ouml;z&uuml;m&uuml;ne katk&#305; sa&#287;lamak</li><li>Yap&#305;lan g&ouml;r&uuml;&#351;meleri sistem &uuml;zerinde do&#287;ru ve d&uuml;zenli &#351;ekilde kay&#305;t alt&#305;na almak</li><li>M&uuml;&#351;teri memnuniyetini art&#305;rmaya y&ouml;nelik &ouml;neriler geli&#351;tirmek ve geri bildirimleri analiz etmek</li></ul><p><b>Adaylarda Arad&#305;&#287;&#305;m&#305;z Nitelikler</b></p><ul><li>Almanca dilinde iyi seviyede s&ouml;zl&uuml; ve yaz&#305;l&#305; ileti&#351;im becerisi (En az B2 tercih sebebidir)</li><li>Etkili ileti&#351;im kurabilme yetene&#287;i ve m&uuml;&#351;teri memnuniyeti odakl&#305; &ccedil;al&#305;&#351;ma prensibi</li><li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;nl&#305;k ve yo&#287;un i&#351; temposuna ayak uydurabilme</li><li>Problem &ccedil;&ouml;zme konusunda proaktif yakla&#351;&#305;m</li><li>MS Office programlar&#305;n&#305; etkin kullanabilme</li><li>Ankara&rsquo;da ikamet eden veya ta&#351;&#305;nma engeli bulunmayan</li><li>Tercihen m&uuml;&#351;teri hizmetleri, &ccedil;a&#287;r&#305; merkezi veya benzeri pozisyonlarda deneyim sahibi</li></ul><p><b>Sundu&#287;umuz &#304;mk&acirc;nlar</b></p><ul><li>Sabit maa&#351; + performansa dayal&#305; prim sistemi</li><li>S&uuml;rekli geli&#351;imi destekleyen e&#287;itim programlar&#305;</li><li>Uzun vadeli kariyer f&#305;rsatlar&#305; ve a&ccedil;&#305;k ileti&#351;ime dayal&#305; &ccedil;al&#305;&#351;ma ortam&#305;</li><li>Profesyonel ve ki&#351;isel geli&#351;ime y&ouml;nelik destekleyici bir ekip yap&#305;s&#305;</li></ul><p><b>Ba&#351;vuru S&uuml;reci</b></p><p>Almanca dil becerilerinizi profesyonel bir ortamda kullanmak ve m&uuml;&#351;teri deneyimini en iyi seviyeye ta&#351;&#305;mak istiyorsan&#305;z, sizi ekibimize bekliyoruz.<br/>G&uuml;ncel &ouml;zge&ccedil;mi&#351;inizle birlikte ba&#351;vurular&#305;n&#305;z&#305; Indeed &uuml;zerinden ger&ccedil;ekle&#351;tirebilirsiniz.</p><p><b>&#304;&#351; T&uuml;r&uuml;:</b> Tam Zamanl&#305;<br/><b>Dil:</b></p><ul><li>Almanca (Zorunlu)</li></ul><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p>

Deutschsprachiger Kundenbetreuer / Almanca Müşteri Temsilcisi

GE Vernova

<div><h1 class="jobSectionHeader"><b>Job Description Summary</b></h1>
GE Vernova: Leading a New Era of Energy<br>
Addressing the climate crisis is an urgent global priority. If we want our energy future to be different &hellip; we must be different. That is our singular mission.<br>
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GE, the 130-year-old energy pioneer. Our unwavering commitment to powering the planet, now fully focused on the energy transition. No company has the unique combination to pioneer what&rsquo;s next &ndash; just as we have before. As we answer the call with renewed purpose and vigor, we are moving our GE energy businesses&mdash;including Renewables, Power, Digital and Energy Financial Services &mdash; under one banner to deliver a united, focused, one-of-a-kind force: GE Vernova. Together, with our customers and partners, we will chart the course to a better future.<br>
<br>
Our mission is embedded in our new name. We retain our treasured birthright, &ldquo;GE,&rdquo; in our name as an enduring and hard-earned badge of quality and ingenuity. &ldquo;Ver,&rdquo; &ldquo;verde,&rdquo; &ldquo;verdant,&rdquo; all signal Earth&rsquo;s verdant and lush ecosystems. &ldquo;Nova,&rdquo; from the Latin &ldquo;novus,&rdquo; nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.<br>
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Our new name sounds different, because it is. GE Vernova will act swiftly and surely to help build a cleaner, better future. This is not business as usual: this is business purpose-built to lead the new era of energy.<br>
<br>
This role presents a unique opportunity as a 12 months Early Career Training / Internship program with main topics covered;<br>
<br>
IT Skills : hands-on experience in SAP and other digital sourcing tools<br>
Soft Skills : presentation, public speaking, exposure<br>
Team : effective collaboration<br>
<br>
The Sourcing Associate contributes to implementing tactical and strategic initiatives by teamworking with Regional Commodity Buyers, Procurement Specialists, Project Fulfillment Leaders and Material Planners to provide support.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
Roles &amp; Responsibilities:</b></p><ul><li>
Provide support to the Supply Chain Team</li><li>
Assist in executing competitive bid events and purchase order execution</li><li>
Assist in communicating with suppliers</li><li>
Perform detailed analysis of PRs, POs, and other data to identify delays, OTDs, savings, and slippages.</li><li>
Help to define efficiency opportunities, tactical and strategic initiatives that should be undertaken.</li><li>
Assist with the identification of appropriate potential suppliers</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Fresh graduates or minimum at 4th year of university students</li><li>
Proven academic excellence throughout their educational career, showing evidence of being on-track for a degree in a quantitative discipline: Science, Technology, Engineering</li><li>
Fluent in English</li><li>
Willing to work full-time during summer and up to 15hrs/week during academic year</li><li>
Technology enthusiast. Passion/aptitude for both software and information technology. Up to date with current industry standards, Microsoft excel, ERP and information technology development tools</li></ul><p></p><p><b>
Desired Qualifications:</b></p><ul><li>
Spanish or French is an adder</li><li>
Leadership experience inside and/or outside the classroom. Extra initiatives/engagements in student organizations is a plus</li><li>
Communicative &amp; open- minded. Good written and verbal communication skills</li><li>
Mindset to anticipate and resolve challenges</li><li>
Previous experience in a shared service center, procurement or operations experience</li><li>
Flexible approach with a strong team spirit</li><li>
Professional style when dealing with business clients</li><li>
Compliance &amp; controllership mindset</li><li>
Numerate with a good eye for detail</li><li>
Familiarity in SAP based ERP systems is an adder</li></ul><p></p><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div><div><div><div><div><div><p><b>
Relocation Assistance Provided: </b>No</p></div></div></div></div></div></div></div></div><p></p>

Early Career Training Program - Sourcing Associate

WOW24-7

<p><b>About the Project</b><br/>Assistento is a private lessons provider that promotes individuality in learning. We believe every student is unique, so our tutoring is tailored to each person&rsquo;s pace, abilities, and needs. Our goal is to support students in achieving lasting success through personalized methods, addressing specific challenges, and enhancing language skills.</p><p><b>Job Description</b><br/>We are looking for a motivated <b>Customer Support Agent</b> who will provide exceptional service to Kurdish-speaking parents and students. In this role, you will:</p><ul><li>Provide voice and digital support in Kurdish and English.</li><li>Handle complaints, appointment rescheduling, and general inquiries.</li><li>Conduct warm lead follow-ups in the Kurdish market segment.</li><li>Maintain accurate CRM records and ensure smooth communication.</li><li>Work fully remotely, with flexibility across digital channels.</li></ul><p><b>Candidate Requirements</b></p><ul><li><b>Languages:</b> Kurdish (C1) and English (B2).</li><li>1&ndash;2 years of experience in <b>customer service and/or B2C sales</b>.</li><li>Strong empathy, patience, and communication skills.</li><li>Familiarity with WhatsApp and email support processes.</li></ul><p><b>Why Join Us?</b></p><ul><li>Be part of an international, multilingual team.</li><li>Work in a fully remote environment.</li><li>Contribute to a mission-driven project that helps students grow and succeed.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: 3,500.00TRY - 4,500.00TRY per month</p><p>Application Question(s):</p><ul><li>How would you assess your fluency in both spoken and written English?	</li><li>How would you assess your fluency in both spoken and written Kurdish?	</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?	</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Kurdish/English)

Cencora

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Details
</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p>Cencora Pharmalex is one of the leading service providers for the Pharmaceutical Industry globally and is specialized in all aspects of drugs and medical devices approval, of the market development and any action of effective product maintenance.</p><p></p><p><b>
Responsibilities:</b></p><ul><li>
Develop and maintain strong client relationships and actively explore opportunities for increased service support to Line Manager.</li><li>
Participation in regulatory processes to gain and maintain marketing authorizations for human and veterinary medicinal products (applications, renewals, variations) including medical devices, cosmetics, food supplements and herbal products.</li><li>
Preparation, review and compilation of documents within the framework of regulatory affairs projects.</li><li>
Communication with clients and Health Authorities.</li><li>
Support with scientific advice procedures and representation of clients with health authorities.</li><li>
Responsible for the planning and execution of client projects in accordance with KPIs. Coordination of project teams with colleagues and qualified external partners.</li><li>
General guidance (consultancy) of colleagues and clients regarding Regulatory Strategy and Procedure Management.</li><li>
Regulatory intelligence - develop and maintain personal regulatory knowledge, apply to client projects and actively share with colleagues.</li><li>
Present seminars and lectures for colleagues, clients and professional audiences. Active contribution and distribution of department relevant expertise.</li><li>
Support with regulatory strategy implementation and optimization.</li><li>
Comply with, maintain and contribute to optimizing internal processes.</li><li>
Support with commercial, marketing and business development activities including proposal input.</li><li>
Support respective lead in delivery to budget with accurate and timely reporting and provide project insights to address invoicing queries.</li><li>
In agreement with Head of REG providing on-site regulatory support to clients.</li><li>
The employee agrees to take over other reasonable tasks that are corresponding with their abilities upon agreement with their Line Manager/Practice Area Lead/Head of REG.</li></ul><p></p><p>
.</p><p><b>
Experience:</b></p><ul><li>
Proven experience, or demonstrable capability, in area of responsibility or similar field, advanced knowledge and insights required to perform complex tasks and strong practical knowledge of service area and how it impacts the related areas.</li></ul><p></p><p><b>
Education:</b></p><ul><li>
University degree in Life Science.</li></ul><p></p><p><b>
Skills:</b></p><ul><li>
Ability to implement tactical goals of customer or internal projects within daily work; ability to prioritize parallel tasks, identify potential road blocks and initiate appropriate counter measures.</li><li>
Structured, analytical, systematic and independent way of working; some discretion to take action consistent with operating policies, determines own priorities.</li><li>
Ability to analyze and solve problems and to develop pragmatic solutions for a given task or project. High service orientation.</li><li>
Ability to train and support junior/new colleagues in daily activities; ability to lead small project with clearly defined scope.</li><li>
Ability to manage internal and external (client) relationships on operational / day-to-day working level as well as client's team lead level.</li><li>
Good communication skills (written and verbally); capability to communicate issues and propose appropriate solutions to decision makers. Good presentation skills and confident appearance.</li><li>
English business fluent &amp; Turkish language</li></ul><p></p><h1 class="jobSectionHeader"><b>
What Cencora offers</b></h1><p></p><p>
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.</p><p></p>
Full time<p></p><h1 class="jobSectionHeader"><b>
Affiliated Companies</b></h1>
Affiliated Companies: PharmaLex Bulgaria, Jsc<p></p><h1 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h1><p>
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.</p><p></p><p>
The company&rsquo;s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.</p><p></p><p>
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned</p></div>

Regulatory Manager

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