customer service representative Jobs in Karachi Pakistan

customer service representative

customer service executive Jobs in Karachi Pakistan

customer service executive

customer service representative (csr) Jobs in Karachi Pakistan

customer service representative (csr)

customer service specialist Jobs in Karachi Pakistan

customer service specialist

delivery consultant Jobs in Karachi Pakistan

delivery consultant

call center consultant

Ace Marketing

Ace MarketingFull Job DescriptionThe Call Center Representative will be responsible for providing excellent customer service by answering calls, resolving customer inquiries, and providing information about products and services. This is a full-time on-site role as a Call Center Representative located in Kar&#257;chi. The position requires computer literacy and excellent interpersonal skills to help maintain customer satisfaction.Skills<ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li></ul>Shift: Evening/ NightJob Types: Full-time, Part-time Pick &amp; Drop is available for femalesJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Representatives/ CSR - 8pm to 3:30am (Females Only)

Techverz solutions

<div>
 
 
 Designation: Voice Support Consultant
 
 
 
 
 Company: Shade Technology Pvt. Ltd.
 
 
 
 
 Location: Nazimabad No. 1, Karachi
 
 
 
 
 Shift: Night (10 PM &ndash; 6 AM)
 
 
 
 
 Salary: 18,000 &ndash; 35,000 PKR + Commissions &amp; Bonuses
 
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 We are seeking confident, energetic, and customer focused Communication Consultants to join our Night Shift Consultants team. The ideal candidate must have strong English communication skills, the ability to engage customers effectively, and a positive attitude toward learning and sales.
 
 
 
 
 
 This role includes handling outbound calls, presenting our services professionally, building rapport with customers, and achieving monthly targets in a supportive, relaxed work environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Make outbound calls to potential customers.
 
 
 Deliver scripts confidently and communicate service details clearly.
 
 
 Generate interest, qualify leads, and achieve daily/weekly targets.
 
 
 Maintain productive communication and build customer relationships.
 
 
 Follow call protocols and maintain call quality standards.
 
 
 Update call logs, customer details, and lead status.
 
 
 Collaborate with team members to improve performance.
 
 
 Handle customer queries with politeness and professionalism.
 
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 
 Good English communication (must).
 
 
 Confident speaking tone and friendly personality.
 
 
 Ability to work in a target driven environment.
 
 
 Basic understanding of outbound calling or sales (freshers welcome).
 
 
 Strong listening skills and the ability to handle objections.
 
 
 Must be punctual, responsible, and a team player.
 
 
 Intermediate or above (preferred).
 
 
 
 
 
 
 Who Can Apply?
 
 
 
 Fresh candidates who want to start a career in communication &amp; consultaion.
 
 
 Experienced candidates looking for better incentives and growth.
 
 
 Candidates available for night shift only.
 
 
 Males preferred for this role.
 
 
 Salary &amp; Benefits
 
 
 
 
 
 Basic Salary: 18k &ndash; 35k PKR (Performance-based)
 
 
 Attractive Commissions
 
 
 Attendance &amp; Conveyance Allowance
 
 
 Daily + Weekly Cash Promotions
 
 
 Monthly Bonuses
 
 
 Friendly &amp; Chill Working Environment
 
 
 Easy Job Real Money Opportunity
 
 
 Career Growth into Team Lead / Trainer Positions
 
 
 
 
 
 
 Work Location
 
 
 
 Plot H 4/4, Block F, Nazimabad No. 1
 
 
 Near Chawla Market, Karachi
 
 
 
 
 
 
 How to Apply?
 
 
 
 
 Email and WhatsApp Your CV's
 
 
 
 
 0309-9831887 - shadetechnologyhr@gmail.com
 
 
 
 
 
</div>

Voice Support Consultant

Company : ACE MARKETINGWe are seeking call center executives to join our team.<ul><li>Basic Salary upto 35k.</li><li>Attendance Allowance</li><li>Weekly and Monthly Commission.</li><li>Competitive Benefits.</li></ul>Come and work with us, if you are: &#10003; An Intermediate/O Level/Graduate. &#10003; Fluent in English. &#10003; Fresh/Experience. &#10003; Young, Energetic, Confident and Self-Motivated. &#10003; Able to work with night timings.If you are looking for a kick start career for you that will pay you well monetarily and with skills. Apply with confidence.Position : Call Centre Representative (Male/Female Both)-SalaryPackage: 35k upto (Punctuality and Commission included)/MonthOfficial .-WorkingTimings: (EVENING, NIGHT &amp; MID-NIGHT)-Location: Gulistan-e-Johar, Karachi-Requirements:Age Limit: 18 to 35Good Communication skills inEnglish Fluent in English.-Female Candidats are encouraged to apply.-Pick and drop facility available for Female.Fresher, Experience and students are encouraged to apply.-We are offering training for fresh Candidates.-We are well established organization and provide very professional and career oriented environment.Skills: Excellent communication skills in EnglishLanguage Ability to work at NightShift Candidate should have Leading Capabilities Punctual And Hard Worker.Job Type: Full-timePay: From Rs35,000.00 per monthApplication Question(s):<ul><li>Are you in Karachi?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Call Centre Executive /CSR (Fresh Candidates)

The Content House

<ul><li>Handle inbound/outbound calls for US-based customers.</li><li>Provide excellent customer service, resolve queries, and upsell products/services if required.</li><li>Follow call scripts and maintain accurate records in CRM systems.</li><li>Meet call quality and performance targets (e.g., call handling time, resolution rate).</li></ul>Shift Timing: 6 PM to 3 AM &amp; 9 PM to 6 AMJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Call Center Agent - US Campign

ACE Marketing (Pvt) Ltd.

Job Opening: Lead Generation Executive Shift: Evening/Night Salary: PKR 35,000 &ndash; 40,000What We Offer:<ul><li>Lead generation only &ndash; no sales or targets</li><li>Free training provided</li><li>Relaxed, pressure-free environment</li><li>Suitable for freshers and students</li></ul>Eligibility:<ul><li>Education: Matric/O Levels/A Levels or higher</li><li>Strong English communication skills</li></ul>Your Role:<ul><li>Make outbound calls to potential clients</li><li>Generate and follow up on leads</li><li>Build and maintain client relationships</li></ul>Join 1AZ0 Marketing &ndash; Apply Today!Job Types: Full-time, Part-timePay: Up to Rs40,000.00 per monthWork Location: In person

Call Center Representatives / CSR- Male & Female

H&S Real Estate

About the Role:We are seeking a dynamic and experienced Call Center Head to lead and manage our real estate lead generation operations in Pakistan focused on UAE-based clients and property portfolios. The ideal candidate will be responsible for setting up, training, and leading a high-performing telesales and lead generation team to support UAE-based sales operations.This position requires a leader with exceptional communication, analytical, and operational management skills &mdash; capable of aligning call center performance with business growth objectives in the competitive UAE real estate market.Key Responsibilities:Leadership &amp; Strategy<ul><li>Lead and oversee the call center team focused on generating qualified leads for UAE real estate projects.</li><li>Develop and execute strategies to enhance lead conversion rates and client engagement.</li><li>Set and monitor team KPIs (call targets, conversion ratios, response times, etc.) ensuring alignment with overall business objectives.</li></ul>Operations Management<ul><li>Establish effective workflows, scripts, and communication standards to ensure consistency in client interactions.</li><li>Implement and manage CRM systems, call tracking tools, and data reporting dashboards.</li><li>Coordinate daily operations between the Pakistan call center and UAE sales teams for seamless lead handovers.</li><li>Monitor call recordings and analyze drop-offs or call quality issues to improve performance.</li></ul>Performance &amp; Quality Assurance<ul><li>Train, coach, and motivate telesales agents to deliver top-quality customer engagement and achieve sales targets.</li><li>Maintain compliance with UAE real estate marketing standards, data privacy regulations, and ethical communication practices.</li><li>Create and implement feedback loops to continuously refine call scripts, lead qualification processes, and customer experience.</li></ul>Collaboration &amp; Reporting<ul><li>Collaborate with UAE-based marketing, sales, and digital teams to align campaigns and messaging.</li><li>Provide daily, weekly, and monthly performance reports with actionable insights.</li><li>Identify emerging market trends and recommend process or strategy adjustments accordingly.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (Master&rsquo;s preferred).</li><li>8&ndash;10 years of experience in call center management, with at least 3&ndash;5 years in real estate lead generation or a closely related sector.</li><li>Strong understanding of UAE real estate market dynamics and lead nurturing cycles.</li><li>Proven track record in setting up or scaling telesales/call center operations.</li><li>Hands-on experience with CRM platforms (Zoho, HubSpot, Salesforce, or similar).</li><li>Excellent leadership, communication, and analytical skills.</li><li>Ability to work under pressure and manage high-volume lead flow efficiently.</li><li>Fluent in English; Arabic or Urdu proficiency is a plus.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary package based on experience.</li><li>Performance-based bonuses and incentives.</li><li>Health insurance and professional development programs.</li><li>Opportunity to work with a leading UAE real estate brand in a high-growth environment.</li></ul>Reporting To: Head of Sales &ndash; UAE / Director of OperationsJob Type: Full-timeExperience:<ul><li>Call Center Management: 3 years (Required)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>Work Location: In person

Call Center Head – Real Estate Lead Generation (Pakistan Operations for UAE Market)

Bank Alfalah Limited

<div>
 
 We&rsquo;re looking for an experienced QA professional to manage call center operations, ensure compliance with SBP guidelines, and drive service excellence. The role involves monitoring call quality, conducting audits, improving processes, and ensuring risk and policy adherence across the contact center.
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with at least 2 years&rsquo; experience in QA or Call Center Operations.
 </li>
 <li>
 Strong knowledge of customer care processes, risk management, and reporting.
 </li>
 <li>
 Excellent leadership, analytical, and communication skills.
 </li>
 </ul>
 
 
 
 
 If you&rsquo;re passionate about process improvement and quality enhancement, apply now to be part of our digital transformation journey.
 
</div>

Assistant Manager Quality Assurance – Call Center

Explore 265+ Call center consultant in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.