application engineer (female) Jobs in Rawalpindi

application engineer (female)

assistance manager sales Jobs in Rawalpindi

assistance manager sales

bpo industry sales crm Jobs in Rawalpindi

bpo industry sales crm

call center csrs (freshers can apply!) Jobs in Rawalpindi

call center csrs (freshers can apply!)

call center representative (english communication + desktop support) Jobs in Rawalpindi

call center representative (english communication + desktop support)

call center representative english communication desktop support

NEXGN TECHNOLOGIES

Job Summary:We are seeking a Call Center Representative with excellent English communication skills (speaking, listening, and writing) and a strong foundation in Windows desktop support. The ideal candidate will handle customer calls, emails, and chat support with professionalism while also providing first-level technical support for Windows desktop-related issues.Key Responsibilities:<ul><li>Handle inbound and outbound calls with clarity, confidence, and professionalism.</li><li>Respond to customer inquiries via phone, email, and chat in fluent English.</li><li>Listen actively to customer concerns, provide accurate information, and resolve issues effectively.</li><li>Document all customer interactions in the CRM/ticketing system with proper grammar and clarity.</li><li>Provide first-level troubleshooting for Windows desktop issues, including:</li><li>User login problems</li><li>Software/application errors</li><li>Printer and peripheral setup</li><li>Network connectivity issues (basic troubleshooting)</li><li>Email and MS Office-related support</li><li>Escalate complex technical issues to higher-level support teams as needed.</li><li>Follow company communication protocols and maintain a high standard of customer service.</li><li>Meet performance metrics including response time, resolution time, and customer satisfaction scores.</li></ul>Required Skills &amp; Qualifications:<ul><li>Excellent English communication skills (speaking, listening, and writing).</li><li>Strong ability to comprehend and respond in neutral/accent-free English.</li><li>Good knowledge of Windows desktop support including installation, troubleshooting, and user support.</li><li>Familiarity with common tools such as MS Office, Outlook, and basic networking.</li><li>Ability to type and document customer issues accurately in English.</li><li>Strong problem-solving, multitasking, and time management skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Minimum Education: Bachelor&rsquo;s degree or Diploma in IT/Computer Science (preferred).</li><li>Experience:</li><li>Minimum 1&ndash;2 years in a customer service/call center environment.</li><li>Experience in IT helpdesk or Windows desktop support is a strong plus.</li></ul>Preferred Skills:<ul><li>Knowledge of remote desktop support tools (e.g., TeamViewer, AnyDesk, RDP).</li><li>Experience with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow).</li><li>Basic understanding of Active Directory, user account management, and ITIL processes.</li></ul>Work Conditions:<ul><li>Location: Rawalpindi, Khanna Pul</li><li>Shifts: Night shift (according to USA time)</li><li>Employment Type: Full-time</li></ul>Job Type: Full-timePay: Rs100,000.00 per monthWork Location: In person

Call Center Representative (English Communication + Desktop Support)

BlitsTech

Serious Candidate for onsite job (not remote job) with proficient listening and speaking skills for English are encouraged to applyCompany DescriptionOvatic Solution is a premier multi-purpose software house dedicated to setting new standards in the IT world. We deliver cutting-edge digital media solutions, specializing in web designing and development, social media marketing, SEO, media productions, graphic designing, and reputation management. Based in the twin cities, we also sponsor and develop unique website ideas that can generate self-revenue. Our team conducts thorough research, market studies, and cost-benefit analyses to bring innovative projects to life for our clients.Role DescriptionThis is a full-time on-site role for a Customer Service Representative (CSR) located in Islamabad. The CSR will handle lead generation and day-to-day tasks such as responding to customer inquiries, managing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. The ideal candidate will be responsible for addressing customer concerns promptly and effectively.Qualifications<ul><li>Proficiency in English listening and speaking, Customer Service, Customer Support, and Customer Experience</li><li>Strong skills in Customer Satisfaction and handling Customer Service Representatives</li><li>Excellent communication and interpersonal skills</li><li>Ability to work effectively in a team-oriented environment</li><li>Problem-solving skills to manage and resolve customer issues</li><li>Experience in the IT industry is a plus</li><li>Bachelor's degree in Business, Marketing, or call center or related field</li></ul>Note:<ul><li>Job Timing: 5 PM to 2 AM (Night Shift)</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

CSR - Customer Service Representative

AKY Services Pvt. Ltd

CSR ( Medicare &amp; ACA ) Call Center Customer Sales Representative (CSR) (NIGHT SHIFT)Salary Starting from PKR 35,000 /-About the Role:As a Call Center CSR (Customer Sales Representative), you'll be the friendly voice on the other end of the line, providing exceptional customer service experience to our valued clients. You'll be responsible for handling a variety of Outbound calls, addressing inquiries, and resolving issues in a timely and professional manner. This is a fantastic opportunity for freshers to gain valuable experience in the customer service industry / customer sales industry and build a strong foundation for their careers.Responsibilities:<ul><li>Respond to a high volume of outbound customer calls regarding our products or services.</li><li>Actively listen to customer concerns, identify their needs, and provide accurate and helpful information.</li><li>Document all customer interactions clearly and concisely within the CRM system.</li><li>Upsell or recommend additional products or services when appropriate (depending on the company)</li><li>Maintain a positive and professional demeanor throughout all interactions, fostering trust and building customer satisfaction.</li></ul>Qualifications:<ul><li>High school diploma or equivalent</li><li>Minimum 18 years old</li><li>Excellent verbal and written communication skills, with the ability to clearly explain information and build rapport with customers.</li><li>Active listening skills to effectively understand customer inquiries and concerns.</li><li>A positive and enthusiastic attitude with a genuine desire to help others.</li><li>Ability to learn quickly and adapt to new information.</li><li>Proficiency in computer skills, including basic data entry and a willingness to learn new software.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Comprehensive training program to equip you with the necessary skills to succeed.</li><li>Opportunity for professional development and growth within the company.</li><li>Fast-paced and dynamic work environment where you can learn and grow your career.</li></ul>How to apply :Contact HR : 0333 9739861We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Job Type: Full-timePay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

CSR ( Medicare & ACA )

Call Center Customer Sales Representative (CSR) (NIGHT SHIFT)Salary Starting from PKR 30,000 /-About the Role:As a Call Center CSR (Customer Sales Representative), you'll be the friendly voice on the other end of the line, providing exceptional customer service experience to our valued clients. You'll be responsible for handling a variety of Outbound calls, addressing inquiries, and resolving issues in a timely and professional manner. This is a fantastic opportunity for freshers to gain valuable experience in the customer service industry / customer sales industry and build a strong foundation for their careers.Responsibilities:<ul><li>Respond to a high volume of outbound customer calls regarding our products or services.</li><li>Actively listen to customer concerns, identify their needs, and provide accurate and helpful information.</li><li>Document all customer interactions clearly and concisely within the CRM system.</li><li>Upsell or recommend additional products or services when appropriate (depending on the company)</li><li>Maintain a positive and professional demeanor throughout all interactions, fostering trust and building customer satisfaction.</li></ul>Qualifications:<ul><li>High school diploma or equivalent</li><li>Minimum 18 years old</li><li>Excellent verbal and written communication skills, with the ability to clearly explain information and build rapport with customers.</li><li>Active listening skills to effectively understand customer inquiries and concerns.</li><li>A positive and enthusiastic attitude with a genuine desire to help others.</li><li>Ability to learn quickly and adapt to new information.</li><li>Proficiency in computer skills, including basic data entry and a willingness to learn new software.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Comprehensive training program to equip you with the necessary skills to succeed.</li><li>Opportunity for professional development and growth within the company.</li><li>Fast-paced and dynamic work environment where you can learn and grow your career.</li></ul>How to apply :Contact HR : 0333 9739861We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center CSRs (Freshers can Apply!)

Medico Tech LLC

We are looking for female Fronters and Closers to join our professional call center team. The ideal candidates should be confident, motivated, and have excellent communication skills to engage with clients and achieve company goals.Responsibilities:Fronters:<ul><li>Good listening skills and attention to detail.</li><li>Strong communication skills in English</li><li>Confident, polite, and energetic on calls.</li></ul>Closers:<ul><li>Handle warm leads from fronters.</li><li>Build trust with clients and gather detailed information.</li><li>Close deals effectively.</li><li>Achieve sales and targets.</li></ul>Requirements:<ul><li>Female candidates only.</li><li>Strong communication skills.</li><li>Confident, polite, and energetic on calls..</li><li>Goal-oriented and motivated .</li><li>Basic computer knowledge (MS Office / CRM).</li><li>Previous call center/sales experience preferred.</li></ul>What We Offer:<ul><li>Salary range: 35,000 &ndash; 100,000 PKR (based on performance).</li><li>Attractive incentives &amp; bonuses.</li><li>Supportive and professional work environment for females.</li><li>Career growth &amp; promotion opportunities.</li></ul>Office Location: Murree Road, Opposite NADRA Office, above bank alfalah Rawalpindi Apply at: hr.aqenterprises@gmail.com WhatsApp: 0337-5714130Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Comfortable working night shift</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Female Fronter/verifier (Single Call BPO)

Value Engineering

<ul><li>Provide IT support to employees (hardware, software, network issues).</li><li>Diagnose and resolve technical problems (e.g., login errors, printer malfunctions, software glitches).</li><li>Assist in installing, configuring, and updating OS, applications, and tools (e.g., Windows, macOS, MS Office, antivirus).</li><li>Set up and maintain workstations, laptops, peripherals, and mobile devices.</li><li>Follow IT security protocols (e.g., data backups, password policies, access controls).</li><li>Ensure compliance with company IT policies and regulatory standards.</li><li>Maintain logs of IT requests, resolutions, and system changes.</li></ul>RequirementsQualification. Bachelor&rsquo;s in Information Technology / Computer Sciences. Experience. Minimum 2 years in a similar Help Desk Technician, Desktop Support Analyst, or Junior IT Officer role providing direct end-user support.Technical Skills:<ul><li>Network troubleshooting.</li><li>Proficiency in Windows / macOS, MS 365, basic networking (TCP/IP, DNS, VPN).</li><li>Familiarity with helpdesk software (e.g., Zendesk, Freshservice).</li><li>Hands-on experience with hardware repairs/replacements and inventory management.</li></ul>Soft Skills<ul><li>Problem-solving, communication, and time management.</li></ul>Job Location Bahria Town Civic Center Phase 4 Rawalpindi Job Timing 04:00 pm - 01:00 amJob Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

IT Support Officer

Spell Engineering

Location: Murree Rd, Rawalpindi Job Type: Full-TimeJob Overview:We are looking for an experienced HR professional who has previously worked in a Cost Estimation/Construction Estimation company or a Call Center HR role. The ideal candidate will be responsible for managing the complete HR cycle including recruitment, employee relations, payroll, performance management, and compliance. Experience in handling a target-driven, fast-paced environment is essential.Key Responsibilities:<ul><li>Manage end-to-end recruitment for cost estimators, call center staff, and other positions.</li><li>Develop and implement HR policies, procedures, and compliance standards.</li><li>Conduct employee onboarding, training, and orientation programs.</li><li>Handle payroll processing, attendance, and leave management.</li><li>Maintain employee records and HR databases.</li><li>Address employee grievances and resolve conflicts to ensure a healthy work environment.</li><li>Support management with workforce planning, appraisals, and performance evaluations.</li><li>Assist in building a positive organizational culture aligned with company values.</li><li>Ensure compliance with labor laws and company standards.</li><li>Collaborate with management to improve retention, motivation, and employee engagement.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in HR, Business Administration, or related field.</li><li>Proven HR experience in a Cost Estimation / Construction Estimation company or Call Center industry.</li><li>Strong knowledge of recruitment strategies, particularly for technical and sales roles.</li><li>Familiar with HRIS systems, payroll software, and employee performance tools.</li><li>Excellent communication, interpersonal, and conflict resolution skills.</li><li>Ability to work under pressure in a target-driven, fast-paced environment.</li><li>Strong organizational and multitasking skills.</li></ul>Preferred Skills:<ul><li>Experience with construction/estimation workforce recruitment.</li><li>Experience in high-volume hiring (call center agents or sales staff).</li><li>Knowledge of US labor compliance (a plus if company works with international clients).</li><li>Proficiency in MS Office and HR tools.</li></ul>Job Type: Full-timeWork Location: In person

HR Executive with Experience in Cost Estimation / Call Center

Explore 291+ Call center representative english communication desktop support in Rawalpindi this September. Find roles across top companies and apply now to boost your career.