call center night shift (freshers can apply!) Jobs in Rawalpindi

call center night shift (freshers can apply!)

customer sales representative Jobs in Rawalpindi

customer sales representative

digital marketing specialist Jobs in Rawalpindi

digital marketing specialist

sales specialist b2b

ar specialist in medical billing Jobs in Rawalpindi

ar specialist in medical billing

call center specialist

Kudostore

Job Title: IT Specialist - Call Center / BPO Location: Shamasabad, Rawalpindi Job Type: Full-Time, On-Site Joining: ImmediateAbout Us:We are a rapidly growing BPO setting up a state-of-the-art call center operation. Our success hinges on robust, seamless technology that empowers our agents and satisfies our international clients. We are looking for a technical expert to build and maintain the backbone of our entire operation.The Role:We are seeking a skilled and proactive IT Specialist to take full ownership of our call center's technological infrastructure. This is a hands-on role where you will be responsible for everything from setting up the initial architecture to troubleshooting daily issues. You will be the key person ensuring our systems&mdash;especially our cloud telephony and CRM&mdash;run smoothly 24/7, directly impacting our productivity and client success.What You&rsquo;ll Do:<ul><li>System Setup &amp; Implementation: Lead the installation, configuration, and integration of all critical call center systems, including:</li><li>Cloud-Based Telephony/VoIP Systems (e.g., Vicidial, Asterisk, Twilio)</li><li>Auto-Dialers (Predictive, Progressive, etc.)</li><li>CRM Software (e.g., HubSpot, Zoho, Salesforce)</li><li>Workstations, Headsets, and Network Infrastructure (LAN/WAN)</li><li>Maintenance &amp; Troubleshooting: Provide first-line technical support to agents and management. Diagnose and resolve hardware, software, and network issues promptly to minimize downtime.</li><li>Security &amp; Compliance: Implement and manage IT security protocols, data protection measures, and access controls to ensure client data confidentiality and system integrity.</li><li>Monitoring &amp; Performance: Continuously monitor system performance, analyze logs, and optimize the IT environment for maximum efficiency and uptime.</li><li>User Management: Create and manage user accounts, permissions, and access rights across all platforms (CRM, Dialer, Workstations).</li><li>Training &amp; Documentation: Develop simple guides and provide basic training to staff on how to use hardware and software effectively. Maintain clear documentation of system configurations and procedures.</li></ul>What We&rsquo;re Looking For:<ul><li>Proven Experience: 2+ years of experience in an IT support or specialist role, preferably within a call center or BPO environment.</li><li>Technical Must-Haves:</li><li>Hands-on experience with VoIP and cloud telephony systems is essential.</li><li>Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Routers/Switches).</li><li>Proficiency in configuring and supporting Windows OS and hardware.</li><li>Experience with integrating CRM systems with dialers and other tools.</li><li>Ability to troubleshoot complex technical problems under pressure.</li><li>Proactive Mindset: A self-starter who can anticipate issues and implement solutions before they affect operations. You are not just a fixer; you are a builder and an optimizer.</li><li>Communication Skills: Ability to explain technical concepts to non-technical users clearly and effectively.</li><li>Availability: Must be an immediate joiner and flexible to provide support as needed.</li></ul>What We Offer:<ul><li>Competitive Salary: A competitive compensation package (can specify a range like PKR 50,000 - 75,000 based on experience and expertise).</li><li>Central Role: Be the essential technical expert in a growing company. Your work will be critical and highly visible.</li><li>Hands-On Experience: Gain deep, practical experience with a wide range of call center technologies and architectures.</li><li>Career Growth: Opportunity to grow into a senior IT management role as the company expands.</li></ul>Ready to Build Our Technology Foundation?If you are a problem-solver who loves technology and wants to be the key player behind a successful call center operation, we encourage you to apply.Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthExperience:<ul><li>IT: 2 years (Preferred)</li></ul>Work Location: In person

IT Specialist (Call Center / BPO)

AKY Services Pvt. Ltd

P-Tech is Hiring!Position: Call Center Customer Sales Representative (CSR) &ndash; Night ShiftSalary: Starting from PKR 30,000/-About the Role:P-Tech is looking for passionate and goal-driven individuals to join our dynamic call center team as CSRs. In this role, you&rsquo;ll engage with clients over the phone, manage outbound calls, provide accurate information, and deliver top-notch customer service. It&rsquo;s a fantastic opportunity for freshers who want to kickstart their career in sales and customer support.Key Responsibilities:<ul><li>Make outbound calls to promote P-Tech products and services.</li><li>Understand customer needs, provide clear and accurate information.</li><li>Log customer details and interactions into the system.</li><li>Upsell/recommend services where appropriate.</li><li>Maintain a positive and professional attitude while building client relationships.</li></ul>Requirements:<ul><li>Minimum qualification: High school diploma or equivalent.</li><li>Must be 18 years or older.</li><li>Excellent verbal and written communication skills.</li><li>Strong listening and problem-solving abilities.</li><li>Eager to learn and adapt quickly.</li><li>Basic computer knowledge and typing skills.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Paid training to set you up for success.</li><li>Career growth and advancement opportunities.</li><li>A supportive, energetic, and fast-paced environment.</li></ul>How to Apply:Contact HR: 0333 9739861At P-Tech, we value diversity and are proud to be an equal-opportunity employer.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Night Shift (Freshers can Apply!)

Leads Expert is Hiring!Position: Self Verifier &ndash; Night ShiftSalary: Market Competitive + IncentivesAbout the Role: Leads Expert is seeking dedicated and confident Self Verifiers to join our team. In this role, you&rsquo;ll be responsible for verifying sales leads, ensuring data accuracy, and maintaining the highest standards of customer interaction. If you have strong communication skills and a keen eye for detail, this is a great opportunity to grow your career in a dynamic environment.Key Responsibilities:<ul><li>Conduct outbound calls to verify sales leads.</li><li>Confirm and update customer information in the system.</li><li>Ensure accuracy and compliance in all verification processes.</li><li>Identify potential leads and forward verified data to the sales team.</li><li>Meet daily and weekly performance targets.</li><li>Maintain professionalism while engaging with clients.</li></ul>Requirements:<ul><li>Minimum qualification: Intermediate or Bachelor&rsquo;s degree.</li><li>Excellent verbal communication skills (English proficiency preferred).</li><li>Strong attention to detail and problem-solving skills.</li><li>Ability to work night shifts.</li><li>Prior call center/verification experience will be a plus.</li><li>Basic computer knowledge (MS Office &amp; CRM tools).</li></ul>What We Offer:<ul><li>Competitive salary with performance-based incentives.</li><li>Paid training to help you excel.</li><li>Career growth opportunities.</li><li>A professional and supportive work environment.</li></ul>How to Apply:Contact HR: 0333 9739861At Leads Expert, we believe in equal opportunities and career growth for all motivated individuals.Job Type: Full-timePay: Rs40,000.00 - Rs200,000.00 per monthWork Location: In person

Self verifiers Call Center (Night Shift)

P-Tech is Hiring!Position: Customer Sales Representative (CSR) &ndash; Night ShiftSalary: Starting from PKR 30,000/- + IncentivesAbout the Role: P-Tech is on the lookout for energetic and motivated Customer Sales Representatives (CSR) to join our call center team. As a CSR, you&rsquo;ll be the friendly voice connecting with customers, handling outbound calls, resolving queries, and promoting services. This is an excellent opportunity for freshers and experienced candidates to build a career in sales and customer service.Key Responsibilities:<ul><li>Make outbound calls to customers regarding products and services.</li><li>Listen carefully to customer needs and provide accurate solutions.</li><li>Document customer details and interactions in the system.</li><li>Upsell and recommend services when appropriate.</li><li>Maintain a positive, professional attitude while engaging with clients.</li></ul>Requirements:<ul><li>Minimum education: Intermediate (Bachelor&rsquo;s preferred).</li><li>Age: 18+ years.</li><li>Excellent English communication and listening skills.</li><li>Strong problem-solving and interpersonal abilities.</li><li>Quick learner, adaptable to new processes.</li><li>Basic computer and typing skills.</li></ul>What We Offer:<ul><li>Competitive salary + attractive incentives.</li><li>Paid training to help you succeed.</li><li>Career growth and professional development.</li><li>Supportive, energetic, and fast-paced environment.</li></ul>How to Apply: Contact HR: 0333 9739861At P-Tech, we are an equal opportunity employer and welcome diverse talent to join our growing team.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center CSR (Night Shift)

Call Center Customer Sales Representative (CSR) &ndash; Night Shift Salary: Starting from PKR 30,000/-About the Role: We&rsquo;re looking for energetic and motivated individuals to join our team as Customer Sales Representatives (CSR). In this role, you&rsquo;ll be the friendly voice assisting our valued clients over the phone. You&rsquo;ll handle outbound calls, answer questions, and provide solutions in a professional and timely manner. This is a great opportunity for freshers to start their career in the customer service and sales industry.Responsibilities:<ul><li>Make outbound calls to customers regarding our products or services.</li><li>Listen carefully to customer needs, provide accurate information, and resolve queries.</li><li>Record customer details and interactions clearly in the system.</li><li>Recommend or upsell products and services when suitable.</li><li>Maintain a positive, professional attitude while building strong customer relationships.</li></ul>Qualifications:<ul><li>Minimum qualification: High school diploma or equivalent.</li><li>Must be at least 18 years old.</li><li>Strong verbal and written communication skills.</li><li>Good listening skills and problem-solving ability.</li><li>Positive attitude and willingness to help customers.</li><li>Quick learner who can adapt to new processes.</li><li>Basic computer knowledge and data entry skills.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Paid training to help you succeed in your role.</li><li>Career growth and professional development opportunities.</li><li>A fast-paced, dynamic environment to learn and excel.</li></ul>How to Apply: Contact HR: 0333 9739861We are an equal opportunity employer and believe in diversity and inclusion. Everyone is encouraged to apply regardless of background.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Business Development &amp; Operations Manager (Call Center / BPO) - UAE Market SpecialistLocation: Shamsabad, Rawalpindi Job Type: Full-Time, On-Site Joining: ImmediateAbout Us:We are a dynamic and ambitious BPO setting up a new, high-potential call center operation. Our focus is on delivering exceptional service to our clients, with a strategic emphasis on the lucrative UAE and Middle Eastern markets. We are building a team of leaders who are ready to grow with us from the ground up.The Role:We are seeking a hands-on and results-driven Business Development &amp; Operations Manager to be the cornerstone of our new venture. This is a unique dual-role opportunity for an entrepreneurial professional who can not only acquire high-value clients from the UAE market but also seamlessly set up and manage the operations to deliver on those contracts. Your existing relationships and experience with Dubai-based campaigns will be crucial to our success.What You&rsquo;ll Do:<ul><li>Business Development:</li><li>Lead the end-to-end business development cycle to acquire call center/BPO projects, specifically targeting clients in the UAE and Middle East.</li><li>Leverage your existing client relationships and industry network to secure new contracts and campaigns.</li><li>Develop and execute tailored sales strategies for the Dubai market, including professional client presentations (virtual/in-person).</li><li>Negotiate contracts and close deals, ensuring profitable and sustainable partnerships.</li><li>Operations Management:</li><li>Take charge of setting up our new 15-20 seat call center, including process design, technology implementation, and team building.</li><li>Manage the entire operations lifecycle: from client onboarding and campaign setup to agent training, quality assurance, and daily performance monitoring.</li><li>Oversee the technical setup and integration of essential tools like cloud telephony (VoIP), dialers, and CRM systems.</li><li>Lead, motivate, and manage a team of call center agents to meet and exceed client KPIs and service level agreements (SLAs).</li><li>Prepare detailed performance reports, analyze metrics, and provide regular updates to clients and senior management.</li></ul>What We&rsquo;re Looking For:<ul><li>Proven Experience: 2-3 years of combined experience in business development and operations within a call center/BPO environment.</li><li>Market Expertise: Must have proven experience handling and acquiring Dubai/UAE-based campaigns. Existing client relationships in the region are a significant advantage.</li><li>Technical Acumen: Strong understanding of call center technologies, including cloud-based dialers, VoIP systems, and CRM integration.</li><li>Leadership &amp; Entrepreneurial Spirit: A natural leader who can build, train, and manage a team. You thrive in a fast-paced, startup environment and are ready to wear multiple hats.</li><li>Communication Skills: Excellent English communication and negotiation skills, with the ability to build trust with international clients.</li><li>Availability: Immediate joiner who is ready to take on a challenge.</li></ul>What We Offer:<ul><li>Attractive Compensation Package: A competitive base salary (can specify a range like PKR 75,000 - 100,000 based on experience) plus high-value commissions and incentives on client acquisition and project profitability.</li><li>Growth Opportunity: Be a founding member and key architect of our growth story with clear opportunities for career advancement as we expand.</li><li>Autonomy &amp; Impact: Enjoy a high degree of autonomy to implement your strategies and make a direct impact on the business.</li><li>Supportive Environment: Work in a supportive, ambitious, and results-oriented team culture.</li></ul>Ready to Build with Us?If you are a strategic thinker with a hands-on approach and a proven track record in the UAE BPO market, we want to hear from you.Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthExperience:<ul><li>BPO : 2 years (Preferred)</li></ul>Work Location: In person

Business Development & Operations Manager (Call Center / BPO)

Jinglecred Digital Finance Limited

Job DescriptionJinglecred Digital Finance Limited is seeking a highly skilled and proactive Assistant Manager I.T to support and manage the smooth functioning of our call center operations. The ideal candidate will be responsible for ensuring uninterrupted performance of CRM systems, handling troubleshooting issues, managing call center I.T inventory, and providing timely solutions for both software and networking challenges.Key Responsibilities:<ul><li>Manage and maintain the CRM systems used by the call center to ensure seamless operations.</li><li>Provide technical support and handle troubleshooting related to hardware, software, and networking issues.</li><li>Ensure 24/7 uptime and smooth functioning of call center infrastructure.</li><li>Manage I.T inventory related to call center equipment (headsets, systems, routers, etc.).</li><li>Install, configure, and maintain system-related software and applications required for call center operations.</li><li>Monitor and resolve any network-related problems to ensure minimal downtime.</li><li>Develop and implement I.T policies, SOPs, and best practices to improve operational efficiency.</li><li>Collaborate with vendors and internal teams for system upgrades and support.</li><li>Ensure data security and compliance across all systems and processes.</li><li>Train and support call center staff in using I.T systems effectively.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (Master&rsquo;s preferred).</li><li>Minimum 3&ndash;5 years of experience in I.T support, preferably in call center or BPO environments.</li><li>Strong knowledge of CRM systems, networking, and troubleshooting.</li><li>Experience in inventory management and vendor coordination.</li><li>Hands-on experience with system-related software installation and maintenance.</li><li>Relevant certifications such as CCNA, MCSE, or equivalent are highly desirable.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Ability to work under pressure and resolve issues in a timely manner.</li><li>Excellent communication skills with a service-oriented approach.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Professional growth and learning opportunities.</li><li>Dynamic and collaborative work environment.</li></ul>Job Type: Full-timeExperience:<ul><li>CCNA: 2 years (Preferred)</li><li>CCNP: 2 years (Preferred)</li><li>Minimum IT Call Center: 2 years (Preferred)</li></ul>Work Location: In person

Assistant Manager I.T (Call Center)

Explore 106+ Call center specialist in Rawalpindi this September. Find roles across top companies and apply now to boost your career.

106 call center specialist jobs IN Rawalpindi

IT Specialist (Call Center / BPO)

Call Center Night Shift (Freshers can Apply!)

Self verifiers Call Center (Night Shift)

Call Center CSR (Night Shift)

Call Center Night Shift (Freshers can Apply!)

Business Development & Operations Manager (Call Center / BPO)

Assistant Manager I.T (Call Center)