case management supervisor

Sevita

<div><div><div><b>REM Community Services</b><b>,</b> a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You&rsquo;ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.</div></div><div><b><br>
Case Management Supervisor I
</b><br>
Do you have several years of experience working in human services, and as a case manager? Bring your clinical and organizational skills to a team-based workplace that puts people first. As Supervisor I, Case Management, you will supervise cases and manage/supervise the case management team for the program.<br>
<br>
</div><ul><li>Supervise cases within the assigned management team for individuals in programs for At-Risk Youth or individuals with intellectual or development deficits, provide direction, support, and counsel to team members every week.</li>
<li>Manage and supervise case management team, including performance evaluations, scheduling, orientation, and training as well as making recommendations on decisions for employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolve employee problems within position responsibilities.</li>
<li>Determine caseloads and assign cases to teams; review treatment plans to ensure completeness and accuracy; track all necessary data related to case management performance targets and timeliness of reports; maintain internal and external file compliance.</li>
<li>Interview individuals served to obtain medical history data and other pertinent information; conduct intake and administer diagnostic tests to identify behavioral and personality traits; document results.</li>
<li>Assist in the development and implementation of the Individual Service Plans (ISP) including annual, ongoing meetings.</li>
<li>Consult with a treatment team, including a medical doctor and other specialists, in decisions related to changes in a treatment plan, amend the plan as directed, and arrange additional support as necessary.</li>
<li>Plan, arrange, and/or administer therapeutic treatment such as behavior modification, social skills, anger management, and stress management therapy based on a professional license or clinical competency.</li>
<li>Refer individuals to supportive services to supplement treatment and counseling as required.</li>
<li>Provide on-call coverage for caseload and participate in rotational emergency coverage and crisis intervention support, as needed.</li>
<li>Conduct supervisory home visits and counsel individuals and groups as needed.</li>
<li>Ensure that initial and ongoing RBWO waivers are completed and submitted promptly, and that SCORE is updated and accurate at all times if required by state.</li>
</ul>
<p><b>Full Time</b> 40hrs a week Mon-Fri</p>
<p><b>
Salary</b> $45,000</p>
<p><b><i>
Qualifications:<br>
</i></b><br>
</p><ul><li>Bachelor&rsquo;s Degree in related field.</li>
<li>Master&rsquo;s degree in Social Services if required by state.</li>
<li>Two to four years of experience in human services Minimum of one year of experience as a Case Manager.</li>
<li>Current CPR/First Aid Certification as required by state/program.</li>
<li>Self-motivated and detail-oriented with ability to multi-task.</li>
<li>Strong analytical and communication skills with ability to build rapport with a team.</li>
<li>Ability to exercise sound judgment and independently problem-solve.</li>
</ul>
<p><b><i>Why Join Us?<br>
</i></b><br>
</p><ul><li>Full compensation/benefits package for full-time employees.</li>
<li>401(k) with company match.</li>
<li>Paid time off and holiday pay.</li>
<li>Complex work adding value to the organization&rsquo;s mission alongside a great team of co-workers.</li>
<li>Enjoy job security with nationwide career development and advancement opportunities.</li>
</ul>
<p><b>We have meaningful work for you &ndash; come join our team &ndash; </b><b><i>Apply Today!</i></b></p><div><div><br>
<div>
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
<br>
<br>
We&rsquo;ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.<br>
</div><div><i>As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.</i></div></div></div></div>

Case Management Supervisor

Friendship Place

<div>Description:
<p><b>
Position Title:</b> Case Manager Supervisor</p><p><b>
Reports to:</b> Division Director</p><p><b>
Category:</b> Full-Time, Exempt</p><p><b>
Location:</b> Washington, DC 20009</p><p><b>
Schedule:</b> Flexible schedule, Monday through Friday, 8 AM - 8 PM. Some evenings, holidays, and weekends may be required to support operations and respond to emergencies.</p><p><b>
Wage Range:</b> <b>$69,325.00 - $75,654.95</b></p><p><b>
About Us:</b> Friendship Place is a nonprofit organization serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We have established a national presence and are known for sharing best practices in the field.</p><p><b><i>
Our Core Values:</i></b> <i>Friendship Place is a Person-First Organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to perform their job duties in a manner consistent with our core values.</i></p><p><b>
Summary:</b> The position leads the case manager team in providing permanent supportive housing and intensive case management services to individuals experiencing homelessness or at risk of experiencing homelessness in DC using a Housing First Model. The Case Manager Supervisor will supervise the Neighbors First Individuals (NFI) Case Management Team, provide staff training, and ensure adherence to all program policies and procedures. The Case Manager Supervisor helps ensure that homeless families maintain housing and rebuild their lives relying on their own strengths, using wraparound resources in a holistic, participant-driven process. The Case Manager Supervisor collaborates with partnering agencies to ensure stabilization and self-sufficiency of all program participants.</p><p><b>
Responsibilities:</b></p><ul><li>
In collaboration with other members of the NFI management team, provide overall supervision, training, instructive mentorship, and coaching to staff.</li><li>
Facilitate weekly individual staff supervision for case managers</li><li>
Provide field-based supervision to NFI case managers, as needed</li><li>
In addition to individual clinical supervision, act as the direct supervisor of assigned staff, this includes performance management, managing schedules, onboarding, and off-boarding</li><li>
Operating from an equity framework, ensure trauma-informed best practices and participant-centeredness are implemented by program staff.</li><li>
Conduct face-to-face contacts with PSH individuals as needed, including completion of outreach, engagement, and intake services</li><li>
Facilitate and attend weekly meetings, including staff meetings, case conferences, NFI management team meetings, etc.</li><li>
Support the development, implementation, and management of NFI program policies and procedures, in collaboration with other NFI management team members</li><li>
Support administrative program management responsibilities for the team, including monthly and quarterly reports, program evaluation, and other administrative tasks as assigned</li><li>
Ensure the integrity and timeliness of all documentation, including participant interactions, biopsychosocial, service plans, UIRs, and other clinical documentation in OTCO</li><li>
Model and ensure ethical service delivery as well as organizational/program/practice compliance as outlined by Friendship Place, DHS, and professional licensing boards</li><li>
Participate in multidisciplinary and contract meetings (DHS monthly provider meetings, monthly 1-1 monitoring meetings, etc.)</li><li>
Ensure an effective collaboration with external agencies and stakeholders providing services to individuals, including community agencies, government agencies, etc</li><li>
Demonstrate empathy and flexibility in responding to participants&rsquo; needs and requests</li><li>
Ensure services are accessible and offered to participants as needed by public, private, or community partners (physical health care, mental health care, substance abuse/recovery services, education/life skills, legal services)</li><li>
Determine and manage case load assignments</li><li>
Serve as the clinical lead for crisis stabilization and safety planning while ensuring timely referrals to needed external crisis service providers (DBH/Mobile Crisis, Adult Protective Services, Domestic Violence, MPD/Crisis Intervention Officer, etc).</li><li>
Collaborate professionally with external agencies and stakeholders, providing services to participants within the constraints of HIPAA, to further the goals identified by program participants.</li><li>
Support monthly billing and invoicing</li><li>
Provide case management support to a small caseload of participants, as needed</li><li>
Perform all other duties as assigned</li></ul><p><br>
</p><p><b>Essential Leadership Duties and Responsibilities</b></p><ul><li>
Builds strong relationships with team members, creating a positive work environment, and fostering collaboration to motivate, inspire, and guide teams towards shared goals.</li><li>
Define and communicate clear performance standards, goals, and expectations for all team members.</li><li>
Handles disagreements and resolves conflicts constructively to maintain a positive work environment.</li><li>
Adheres to and enforces company policies and procedures, as well as applicable employment laws.</li><li>
Initiation and ongoing review of employee performance management plan. Track employee progress, assess performance against established standards, and provide regular feedback and performance reviews.</li><li>
Exhibits strong intra- and interpersonal communication skills, with the ability to communicate professionally, respectfully, and effectively both in writing and verbally.</li><li>
Demonstrates a commitment to continuous growth by actively seeking out and participating in professional development opportunities, training, and learning experiences to enhance leadership effectiveness and stay current on best practices.</li><li>
Always displays professionalism as a representative of Friendship Place.</li></ul>
Requirements:
<p><b>
Requirements</b></p><p><b>
Background &amp; Qualifications:</b></p><ul><li>
Must have a minimum of a Master&rsquo;s Degree in Social Work, Mental Health Counseling, or related field from an accredited College or University</li><li>
Minimum of two years of experience in case management, mental health services, and direct service delivery</li><li>
At least 1-year supervisory experience or verified leadership experience (required)</li><li>
DC licensure (LGSW, LPC, LCPC, LICSW) Preferred</li><li>
2 years of clinical supervisory experience, strongly preferred</li><li>
Experience with program management and providing supervision to staff</li><li>
Understanding and/or experience working with families experiencing homelessness, addiction, mental illness, and trauma</li><li>
Experience and understanding of adult rehabilitation services</li><li>
Understanding of the Housing First Model and Harm Reduction</li><li>
Strong written, verbal, clinical, and crisis management skills</li><li>
Ability to work in a culturally diverse, fast-paced environment</li><li>
Strong commitment to mission, organizational core values, including racial equity and social justice</li><li>
Ability to work as a team player</li><li>
Demonstrated understanding of trauma and intersectionality</li><li>
Must have or be able to obtain a First Aid/CPR/AED certification that includes a hands-on skills testing module. Friendship Place will provide First Aid/CPR/AED training</li></ul><p><b>
Physical and Environmental Requirements:</b> 80% of the time in an office setting and up to 20% traveling via car or in the field. Includes visits to various environments such as shelters, day programs, other government agencies, and participants&rsquo; homes. Supervision and oversight of staff on call, which may include being available by phone 24 hours a day when scheduled. Infrequent evening or weekend hours (agency events). Must be able to lift up to 25 lbs.</p><p><b>
Background Checks: This position is classified as Protective Sensitive under DHS.</b> The selected candidate will be required to complete and pass background checks specific to contract requirements that may include criminal history background check and fingerprinting, FBI Background Check, DC Metropolitan Police Background Check, State-of-Residence Police Background Check, DC Child Abuse Registry (CFSA), National Sex Offender Registry Check, Drug Panel and Alcohol Screening, Tuberculosis Test, and Driving Record check (for positions transporting participants). Reference checks and verification of current and or previous employment are required.</p><p><b>
Direct Reports:</b> Case Managers</p><p><b>
Indirect Reports:</b> None</p><p><b>
Specific Requirements:</b> Must have own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.). Employee must be able to provide a valid driver's license and a copy of auto insurance.</p><p><b>
Other Details:</b></p><p><b>
Application Deadline:</b> This job is open until filled or until the hiring manager determines they can no longer accept applications.</p><p><b>
Compensation</b>: The hiring pay range is between <b>$69,325.00 - $75,654.95</b> annually, depending on licensure. Depending on the position, the starting hourly pay rate or annual salary is based on a step system. A candidate&rsquo;s starting pay determination is made based on meeting the basic position requirements and current completed education, credentials, and/or work experience.</p><p><i>
Please</i> <i>Note: The step system is set and not open to pay negotiation.</i></p><p><b>
Benefits</b>: We offer an excellent benefits package including low-cost health insurance, health reimbursement and flexible spending accounts, employer-paid dental, vision, short and long-term disability, life insurance, 403B defined contribution plan matching, employee assistance programs, professional development, employee resource groups, 14 paid holidays, 15 days of vacation and 10 days of sick leave during 1st year of employment, and much more!?(Benefits are pro-rated for part-time employees).</p><p><b>
COVID-19:</b> All Friendship Place employees, regardless of their vaccination status, must continue to take precautions against the spread of COVID-19, in accordance with the agency&rsquo;s COVID-19 protocols and applicable law and guidance. This includes but is not limited to wearing masks in congregated settings, washing their hands or using hand sanitizer often, monitoring their daily health, and staying home if they are exhibiting COVID-19 symptoms (or if they are otherwise prohibited from reporting to work by a health provider under CDC, state, and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent change, Friendship Place reserves the right to amend or cancel this policy at any time, in its sole discretion, consistent with applicable law, CDC guidelines, and the DC Department of Health.</p><p><b>
Interview Process:</b> Phone screening, Panel-style interview, and Final Interview</p><p><b>
Website:</b> www.friendshipplace.org</p><p><b>
Equal Opportunity Statement:</b> We support all qualified individuals within our workforce without regard to race, color, religion, gender, sexual orientation, gender identity and expression, age, national origin, marital status, citizenship, disability, veteran status, personal appearance, familial status, family responsibilities, political affiliations, matriculation, credit, and any other characteristic protected by applicable law.</p><p><b>
Reasonable Accommodation Statement:</b> Friend Place is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact human resources at humanresources@friendshipplace.</p><p><b>
How to Apply:</b> Interested applicants should apply via the organizational website unless otherwise directed. All of our current career openings can be found by visiting: https://friendshipplace.org/who-we-are/careers/</p></div>

Apicha Community Health Center

<p></p><div><div><b>Position Summary:</b></div><div></div><div><br>
We're looking for a committed, passionate and professional <b>Healthcare Case Management Supervisor</b> for our Jackson Heights location. The ideal candidate will be responsible for providing supervision to the healthcare case management staff to ensure quality care is provided to Apicha CHC's patients. Works closely with patients and the multidisciplinary care team at regular intervals for conducting, monitoring and evaluating of progress for patients to achieve positive health outcomes.</div><div></div><div><b><br>
Job Responsibilities:</b></div><ul><li>
People management and supervisory - responsible for day-to-day patient care and quality services delivery to the patients under the healthcare case management.</li><li>
Direct care - provides direct case management services to children, families, and adults to ensure the services they receive are appropriate for their specific needs.</li><li>
Quality Assurance and Quality Improvement - perform quality assurance and quality improvement activities</li><li>
Collaboration and outreach - facilitate on-going care team communication for betterment of patients including note taking, agenda, setting, etc.</li></ul><div></div><div><b><br>
Qualifications:</b></div><ul><li>
Bachelor&rsquo;s degree in related field (i.e., health, nursing, mental health, child and family studies, public health, or other human services fields) with 4 years of qualifying experience required. Advanced degree in related field with 2 years of qualifying experience preferred. May consider bachelor&rsquo;s degree in non-related field with 6 years of relevant work experience.</li><li>
One (1) year of supervisory experience to paid staff strongly preferred.</li><li>
Experience working with target populations strongly preferred. The target populations: individuals with Serious Mental Illness, Children and family, immigrant, developmental disabilities, serious substance use disorders (SUDs), chronic hepatitis, LGBT, high risk of or living with HIV/AIDS and/or Asians and Pacific Islanders, and/or immigrants</li><li>
UAS-NY certification required within 1 month of hire.</li><li>
Appreciation of and commitment to Apicha&rsquo;s mission and values required.</li><li>
Excellent written and verbal communication skills in English required.</li><li>
Ability to work effectively in both a collaborative as well as individual setting</li><li>
Ability to use and adapt to various applications (Outlook, Word, Excel, PowerPoint, eCW, eICARE, AZARA, HCS, Healthix, MAPP, PSYCKES, etc) required.</li><li>
Excellent customer service skills to address in resolving patients and/or providers concerns.</li><li>
Ability to work flexible hours including some evenings and weekends.</li><li>
Ability to multitask and manage multiple projects in a stressful environment is strongly recommended.</li></ul><p></p><p><br>
At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.</p><p><br>
We are an equal opportunity employer that does not discriminate on the basis of age, race, creed, religion, national origin, gender, disability, marital status, citizenship status, or sexual orientation. If this sounds like the place for you, please feel free to apply today!</p></div><p></p>

Healthcare Case Management Supervisor

Texas Family Care Network

<div><h4 class="jobSectionHeader"><b><i>Providing transformational change to the child welfare system in Region 5</i></b><b><i>.</i></b></h4>
<h5 class="jobSectionHeader"><b>*Services provided in the following counties - Polk, Tyler &amp; Hardin*</b></h5><br>
<p></p>
<p><b>
Position Summary</b></p>
<p>
The Case Management Supervisor leads a team of Case Managers in providing oversight and services to children and families. The Case Management Supervisor ensures the team follows agency policy, the Texas Family Code and Minimum Standards of child placing agencies. This position interacts routinely with clients, judges, attorneys, children, school personnel and all other aspects of the community.</p>
<p>
The role of the Case Management Supervisor is a position requiring daily assessment and decision-making of child safety issues, and permanency. Case Manager Supervision requires initiative to independently organize and manage numerous tasks associated with the position. This role also requires routine interaction with Texas Department of Family and Protective Services staff, parents, children, youth, caregivers, contract providers, civil and criminal court personnel, community representatives, and other partner agencies.</p>
<p>
Case Management Supervisors manage and develop members of their team to ensure that services to children, youth and families are set-up timely and directed toward child safety, permanency and well-being. Case Manager Supervisors ensure their team is trained and proficient in the policy and service model for Texas Family Care Network.</p>
<p><b>
Responsibilities</b></p>
<p><b>
1. Support/Service Delivery</b></p>
<div>
<ul><li>Plans and manages unit operations to achieve goals and objectives for service delivery by monitoring caseloads, consulting with staff on case issues, approving leave and holding unit meetings.</li></ul>
<ul><li>Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.</li></ul>
<ul><li>Identify potential kinship/fictive kin placement options and request home studies as needed.</li></ul>
<ul><li>Learns the background of the family and child/youth on each case to strategize how best to support them.</li></ul>
<ul><li>Participates in supervision meetings as directed/required by the Director.</li></ul>
<ul><li>Participates in other administrative and planning meetings as needed to facilitate case management functions.</li></ul>
<ul><li>Attends and actively participates in court hearings about the child and family.</li></ul>
<ul><li>Participates in supervisor on-call rotation and duties.</li></ul>
<ul><li>Ability to work independently to meet case management deadlines and job performance.</li></ul>
<ul><li>Completes other duties as assigned by the Case Management Director.</li></ul>
</div>
<p><b>2. Communication</b></p>
<div>
<ul><li>Develops and maintains effective working relationships between Texas Family Care Network staff, Department of Family and Protective Services staff, child welfare boards, the general public, legal, medical, educational, and other community resources.</li></ul>
<ul><li>Communicates regularly with the Director to address appropriate issues when necessary.</li></ul>
</div>
<p><b>3. Supervision</b></p>
<div>
<ul><li>Receive supervision.</li></ul>
</div><div><div><div><ul><li>Receive supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters.</li></ul>
</div>
</div> </div><p>b. Provides supervision.
</p><div><div><div><ul><li>Supervise staff directly or their supervisors depending upon the personnel actions including action plans, hiring, terminations, recruitment, vacation and sick day requests. Ensures that program staffing is qualified and provides continued safety of children served with high rates of success/program completion.</li></ul>
</div>
</div></div><p><b>4. Leadership</b></p>
<div>
<ul><li>Leads a mobile unit of Case Managers who utilize technology.</li></ul>
<ul><li>Selects, manages, and develops staff through field visits, review of performance data, conferences, training, and performance evaluations.</li></ul>
<ul><li>Excellent training skills, program development, and strong leadership along with mentoring/coaching abilities.</li></ul>
<ul><li>Provides regular and consistent support/supervision to Case Managers/Senior Case Managers and provides opportunities for the professional development of assigned staff.</li></ul>
<ul><li>Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.</li></ul>
</div>
<p><b>5. Community Engagement</b></p>
<div>
<ul><li>Works collaboratively with other systems (education, health and justice systems) to improve outcomes for the child/youth and family.</li></ul>
<ul><li>Participates in meetings with collaborating partners and agencies.</li></ul>
</div>
<p><b>6. Documentation</b></p>
<div>
<ul><li>Document case records in accordance with policy.</li></ul>
<ul><li>Ensures accuracy and timeliness of data entered into systems, ensure that all relevant information exists in their records (e.g. client, family, employee, billing, etc.).</li></ul>
<ul><li>Completes appropriate forms and documentation concerning client contact including data entry into CoBris, IMPACT and other technology/case management systems.</li></ul>
</div>
<p><b>7. Financial/Budget</b></p>
<div>
<ul><li>Reports expenses and provides supporting documentation.</li></ul>
<ul><li>Adheres to deadlines for submitting and approving expense reports.</li></ul>
</div>
<p></p><p><b>8. Risk Management and Safety</b></p>
<div>
<ul><li>Adheres to mandated child abuse reporting laws.</li></ul>
<ul><li>Evaluates unit performance through case readings, data reports, and observation of unit operations to ensure unit compliance with policy, procedure and service control requirements.</li></ul>
<ul><li>Reviews case documentation on a regular schedule to monitor compliance.</li></ul>
<ul><li>Assures all policies, procedures, and standards relating to child safety and well-being are followed.</li></ul>
<ul><li>Follows policies and procedures for responding to and handling a crisis.</li></ul>
<ul><li>Completes online learning and policy acknowledgements by due date.</li></ul>
<ul><li>Attends and participates in all required trainings.</li></ul>
</div>
<p><b>Qualifications</b></p>
<p><b>1. Education/Credentials/Licensure:
</b></p><div><ul><li>Bachelor&rsquo;s degree from an accredited college or university.</li></ul>
<ul><li>Valid state driver&rsquo;s license, safe driving record, and current auto insurance.</li></ul>
</div>
<p><b>2. Experience:
</b></p><div><ul><li>Three (3) years of documented full-time experience with the Department of Family and Protective Services, with a SSCC, in a child-placing agency, in a residential child-care operation, or as a conservatorship caseworker or foster adoptive home development worker for the department. The experience must be in conducting assessments, service planning, or case management duties.</li></ul>
</div>
<p><b>3. Clearances:</b></p>
<div>
<ul><li>DPS
</li></ul><ul><li>DFPS
</li></ul><ul><li>FBI
</li></ul><ul><li>CBCU Eligibility Determination
</li></ul><ul><li>Child Abuse Clearances
</li></ul></div><p><b>Benefits</b></p>
<div>
<ul><li>Medical coverage available with a Health Savings Account (HSA) with 100% employer match</li>
<li>Prescription coverage</li>
<li>Dental and vision plans</li>
<li>Dependent Care Flexible Savings Account</li>
<li>Retirement savings plan with an employer match</li>
<li>Free life insurance and AD&amp;D</li>
<li>Paid Time Off</li>
<li>9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year)</li>
<li>Tuition reimbursement (if applicable)</li>
<li>Employee Assistance Program (EAP)</li></ul></div></div>

Case Management Supervisor (Team 8)

BronxWorks

<div><div>BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.</div><div></div><div><br>
Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.</div><div></div><div><br>
BronxWorks Homebase assists more than 3600 households with housing retention and stabilization services in the South Bronx. We achieve this by providing services to include case management, public benefits, advocacy, referrals to available resources, mediation, and financial literacy workshops.</div><div></div><div><b><br>
RESPONSIBILITIES:</b></div><div><ul><li>
Review client intakes and determine client eligibility for Homebase services</li><li>
Review cases, to ensure that they meet ESG/EAF eligibility requirements</li><li>
Ensure that ineligible clients are referred to appropriate alternative services</li><li>
Ensure that client records are in compliance with ESG/EAF guidelines</li><li>
Review HRA guidelines with staff to ensure that case managers understand ESG/EAF requirements</li><li>
Review HRA database frequently to ensure that case management staff is complying with HRA quality assurance requirements</li><li>
Conduct weekly supervision with staff and complete supervision forms</li><li>
Complete individual monthly reports for line staff</li><li>
Review Financial Assistance Requests</li><li>
Assess with case managers the risk of clients entering shelter system</li><li>
Review and sign all client service plans</li><li>
Review and sign documentation in client files, where supervisory signature is required</li><li>
Conduct Quality Assurance reviews to ensure cases and case records (paper and electronic) meet ESG/EAF standards</li><li>
With Program Director, create disciplinary plan of action for staff not meeting their job requirements</li></ul></div><div></div><div><b><br>
Education &amp; Training</b></div><div><ul><li>
Participate in both internal and external training.</li><li>
Complete annual certifications (Mental Health, Mandated reporter<b>)</b></li><li>
Maintain knowledge of client services (PA, Medical, Mental health)</li></ul></div><div></div><div><b><br>
QUALIFICATIONS:</b></div><div><ul><li>
Completed master&rsquo;s degree required</li><li>
Three to five years of experience providing case management services preferred</li><li>
Prior supervisory experience working in a social service agency preferred</li><li>
Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment</li></ul></div><p></p><div><br>
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.</div><p></p><p><br>
#HGH</p></div>

Case Management Supervisor - 4977

McAlester Regional Health Center

<div><p><b>About Company:
</b></p><p>McAlester Regional Health Center is a community-focused healthcare organization committed to delivering compassionate, high-quality care to southeast Oklahoma. With a strong history of service and growth, MRHC is dedicated to improving the health and well-being of the communities we serve while investing in the development of our employees. Guided by values of teamwork, integrity, and excellence, we foster a supportive and inclusive workplace where every team member is valued. At MRHC, employees have the opportunity to make a meaningful difference every day while building a rewarding career in healthcare.
</p><p><b>About the Role:
</b></p><p>The Case Management Supervisor plays a critical leadership role in overseeing and guiding a team of case managers and social workers to ensure the delivery of high-quality patient services. This position ensures an appropriate level of care, supports accurate and timely documentation, and promotes optimal reimbursement. The Case Manager Supervisor collaborates with physicians and interdisciplinary teams to enhance patient outcomes while maintaining compliance with organizational policies and state regulations.
</p><p><b>Minimum Qualifications:
</b></p><ul><li>Graduate of an accredited school of nursing.
</li><li>Current Oklahoma Registered Nurse (RN) license
</li><li>Minimum of 3-5 years of experience in case management or a related client service role.
</li><li>At least 1 year of supervisory or team leadership experience.
</li><li>Strong knowledge of case management principles, practices, and relevant regulations.
</li><li>Excellent communication, organizational, and interpersonal skills.
</li></ul><p><b>Preferred Qualifications:
</b></p><ul><li>Experience working with diverse populations and multidisciplinary teams.
</li><li>Familiarity with electronic case management systems and data reporting tools.
</li><li>Demonstrated ability to develop and implement training programs.
</li></ul><p><b>Responsibilities:
</b></p><ul><li>Supervise and support a team of case managers by providing guidance, training, and performance feedback.
</li><li>Monitor case management activities to ensure compliance with organizational standards and regulatory requirements.
</li><li>Review and approve case plans, documentation, and patient progress reports to maintain quality and accuracy.
</li><li>Collaborate with internal departments and external partners to coordinate services and resources for clients.
</li><li>Investigate and resolve issues promptly to support patient care and department operations.
</li><li>Monitor observation status of patients in collaboration with nurse managers.
</li></ul><p><b>Skills:
</b></p><p>The Case Management Supervisor utilizes strong leadership and communication skills daily to effectively manage and motivate their team, ensuring a clear understanding of case objectives and organizational expectations. Analytical skills are essential for reviewing case documentation and identifying areas for improvement or intervention. Organizational skills enable the supervisor to manage multiple cases and administrative tasks efficiently, maintaining compliance with policies and deadlines. Proficiency with case management software and data systems supports accurate tracking and reporting of patient outcomes.</p></div>

Case Management Supervisor, Full Time

Children's Network of Hillsborough

<div><p><b>Mission Statement</b></p><p>
The Children&rsquo;s Network of Hillsborough is committed to working with the community to protect children and preserve families.</p><p>
</p><p><b>General Purpose of Job</b></p><p>
Manage the daily operations of the Intensive Family Services Dependency Case Management (IFST) staff, which serve children and families through early engagement intensive case management, while partnering with the Department of Children and Families protective investigators. The professional will ensure the IFST team focuses on improving the social and behavioral functioning of the family to maximize protective capacity of the parents and overall well-being of the children. The purpose is to support and supervise assessment, coordination, and delivery of identified services and treatment. Additionally, they will be required to review family assessments and ongoing documentation as well as participate in staffings to ensure parental progress and to maintain child safety and well-being.</p><p>
</p><p><b>Qualifications</b></p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
</p><p><b>Essential Duties and Responsibilities</b></p><ul><li>
Assign cases and related duties to staff and oversee service delivery.</li><li>
Evaluate, coordinate, and ensure necessary services and/or treatment are provided to achieve safety, permanency, and well-being of all assigned children and their families. Ensure assessments are completed timely; referrals are completed timely and assists case managers to ensure families access services timely.</li><li>
Foster relationships between family members, partners, community members, and the education system. Identify and understand what resources are available and build and maintain effective working relationships within a network of systems. Ability to network with, educate and involve community stakeholders.</li><li>
Review assessments and case plans with case managers, and provide consultation/directions to assure appropriateness, clarity, quality, and thoroughness</li><li>
Review and ensure that staff completes all documentation and reports in a professional and timely manner.</li><li>
Review and monitor case files for both internal and external quality assurance standards</li><li>
Supervise staff including regular individual and group staff meetings and case consultation</li><li>
Provide support to case managers dealing with crisis management; provide on-going assistance in coordinating services for clients</li><li>
Provide guidance to case managers by coaching, motivating, training, and providing other staff development activities, and develop training and staff development plans with each staff member</li><li>
Assist with the identification of staff training needs; provide and/or arrange training for new and existing staff on a regular basis</li><li>
Ensure service delivery complies with contractual requirements</li><li>
Prepare and conduct staff performance evaluations, including progressive discipline when appropriate</li><li>
Maintain and generate necessary reports and paperwork in a timely manner</li><li>
Provide direct casework in the absence of service staff</li><li>
Participate in the quality improvement process</li><li>
Participate in staffing&rsquo;s and meetings with other supervisors, administrators, and outside agencies</li><li>
Collect, analyze, and report data in area of supervision</li><li>
Treat all clients, co-workers and colleagues with courtesy, respect, and dignity</li><li>
Adhere to safety standards in the workplace</li><li>
Advise supervisor of significant events and pertinent issues</li><li>
Conduct oneself in a professional manner at all times</li><li>
Must be available to staff, families, and management after hours and weekends in the event of a crises or an emergency
</li><li>Other duties may be assigned as special projects may be requested</li></ul><p>
</p><p><b>Working Hours</b></p><p>
Children&rsquo;s Network of Hillsborough&rsquo;s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position with fieldwork requirements, that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.</p><p>
</p><p><b>Travel</b></p><p>
Travel within and outside of Hillsborough County is required. The employee must be able to drive and have reliable transportation to perform the essential functions of the position.</p><p>
</p><p><b>Training</b></p><p>
All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.</p><p>
</p><p><b>Supervisory Responsibilities</b></p><p>
This position is responsible for providing direct supervision of the Child Welfare Case Management staff.</p><p><b>
Education and Experience</b></p><ul><li>
Bachelor&rsquo;s degree from an accredited college or university in Human Services or another related field; and</li><li>
A minimum of two (2) years of child welfare related experience</li><li>
Current Child Welfare Certification or eligibility upon hire</li><li>
Prior supervisory experience preferred</li></ul><p>
</p><p><b>Skills and Abilities</b></p><p>
Exceptional leadership and communication skills, fostering collaboration across all organizational levels. Possess a strong aptitude for analytical thinking and data-driven decision-making, they excel at solving complex problems and implementing effective solutions. Proficient in project management, they adeptly handle multifaceted initiatives, ensuring deadlines are met and budgets are maintained. Highly adaptable to fast-paced and dynamic environments, they prioritize tasks efficiently while leveraging operational software and tools to enhance productivity. Strategic planning expertise and a commitment to fostering teamwork enable them to drive organizational success.</p><p>
</p><p><b>Pre-employment Requirements</b></p><p><b>
Certificates, License, Registrations, backgrounds, drug screens, Etc.</b></p><ul><li>
Child Welfare Certification is required for this position</li><li>
Valid driver&rsquo;s license required, with proof of insurance, and a clean driver record</li><li>
Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)</li><li>
Drug Screening upon hire</li><li>
Children&rsquo;s Network participates in E-Verify</li></ul><p>
</p><p><b>Other Requirements</b></p><p><b>
Language Skills</b></p><p>
Must possess excellent verbal and written communication skills to effectively interact with diverse populations, including children, families, staff, and community partners. Ability to read, analyze, and interpret policies, procedures, and professional reports is essential. Must be able to write clear, concise, and accurate documentation and correspondence.
</p><p></p><p><b>Mathematical Skills</b></p><p>
Must possess basic mathematical skills to perform essential job functions, including the ability to add, subtract, multiply, and divide in all units of measure. Ability to apply concepts such as fractions, percentages, and basic statistics may be required for analyzing data, monitoring performance metrics, and managing resources. Accuracy and attention to detail are essential when handling documentation, budgets, and case-related data.</p><p>
</p><p><b>Reasoning Ability
</b></p><p>Must demonstrate strong critical thinking and problem-solving skills to assess complex situations, make sound decisions under pressure, and guide staff through crisis intervention and case planning. Ability to interpret and apply policies, procedures, and regulations effectively. Must be able to identify potential risks, evaluate options, and implement appropriate solutions in a timely and ethical manner. Flexibility, sound judgment, and the ability to adapt to changing circumstances are essential.</p><p>
</p><p><b>Physical Demands</b></p><p>
The physical demands of this position are generally moderate. The role may require extended periods of sitting, standing, and using a computer. Occasional lifting of office supplies, files, or materials up to 25 pounds may be required. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential job functions.</p><p>
</p><p><b>Work Environment</b></p><p>
This is an in-office-based position focused on administrative work, where the noise level may be moderate. This role may involve occasional travel among agency locations, extended periods of computer work, and frequent interactions across multiple departments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.</p><p>
</p><p><b>ADA: </b>Children&rsquo;s Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</p><p>
</p><p><b>EEO: </b>Children&rsquo;s Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.</p><p>
</p><p>Children&rsquo;s Network of Hillsborough, LLC is a Drug-Free Workplace.</p><p>
</p><p><b>Remember: If you are currently an employee of Children&rsquo;s Network of Hillsborough Florida, LLC, or one of our Case Management Organizations, it is necessary that you notify your current Supervisor, prior to applying.</b></p></div><p></p>

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