case manager ii

LifeLong Medical Care

<div>JOB SUMMARY: The Case Manager II (CM II), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Care Management (ECM) and coordinates service referrals and delivery. The Case Manager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM II provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
Essential Functions:<ul><li>
Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service
</li><li>Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review
</li><li>Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients&rsquo; values and expressed goals of care
</li><li>Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information
</li><li>Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements
</li><li>Utilize data registries and reports to manage caseload, meet program requirements, maintain grant deliverables, and promote high quality care
</li><li>Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases)
</li><li>Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance, etc), and affordable/subsidized housing
</li><li>Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports
</li><li>Maintain knowledge of patients&rsquo; medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc.
</li><li>Participate in team meetings to coordinate care, support patient goals, and reduce barriers to accessing services
</li><li>Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves.
</li><li>Provide case management services to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness)
</li><li>Provide general housing case management services that includes document readiness, housing problem solving, and assessments for Coordinated Entry System
</li><li>Assist with patient crisis intervention and de-escalation
</li><li>Provide and document billable services to eligible populations that result in revenue generation for LifeLong
</li><li>Keep current on community resources and social service supports to effectively serve the target population
</li><li>Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy
</li><li>Specific activities may vary depending on the requirements of the program and funder.
</li><li>Promote diversity, equity, inclusion, and belonging in support of patients and staff
</li><li>Represent LifeLong positively in the community and advocate on behalf of underserved populations
</li></ul>Qualifications
<ul><li>Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner
</li><li>Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care
</li><li>Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude
</li><li>Excellent interpersonal, verbal, and written skills
</li><li>Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner
</li><li>Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy
</li><li>Works well in a team-oriented environment
</li><li>Conducts oneself in external settings in a way that reflects positively on your employer
</li><li>Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings
</li></ul>Job Requirements
<ul><li>High School diploma or GED
</li><li>At least two (2) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a Case Manager I or equivalent position
</li><li>Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases
</li><li>Access to reliable transportation with current license and insurance
</li></ul>Job Preferences
<ul><li>Bachelor&rsquo;s Degree in Social Work, or another Health or Human Services field
</li><li>Work or lived experience in area(s) relevant to the population to be served: e.g. perinatal, homelessness, recovery, criminal justice, elder care, palliative and end-of-life care, or behavioral health</li></ul></div>

Case Manager II

Encompass Health

<div>Case Manager Career Opportunity 
Recognized for your abilities as a Case Manager 
Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well-being of individuals in your community. Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This is more than a career move; it's a chance to shape a future where care and compassion converge for truly meaningful outcomes. 
A Glimpse into Our World 
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the &quot;World's Most Admired Companies&quot; and receiving the Fortune 100 Best Companies to Work For&reg; Award, among other accolades, which is nothing short of amazing. 
Starting Perks and Benefits 
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:<ul>
<li>Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.</li>
<li>Generous paid time off that accrues over time.</li>
<li>Opportunities for tuition reimbursement and continuous education.</li>
<li>Company-matching 401(k) and employee stock purchase plans.</li>
<li>Flexible spending and health savings accounts.</li>
<li>A vibrant community of individuals passionate about the work they do!</li>
</ul>Become the Case Manager you always wanted to be<ul>
<li>Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences.</li>
<li>Coordinate with interdisciplinary team to establish tentative discharge plan and contingency plans.</li>
<li>Participate in planning for and the execution of patient discharge experience.</li>
<li>Monitor patient experience: quality/timeliness/service appropriateness/payors/expectations.</li>
<li>Facilitate team conferences weekly and coordinate all treatment plan modifications.</li>
<li>Complete case management addendums and all required documentation.</li>
<li>Maintain knowledge of regulations/standards, company policies/procedures, and department operations.</li>
<li>Review/analyze case management reports, including Key Care Indicators, and plan appropriate actions.</li>
<li>Understand commercial contract levels, exclusions, payor requirements, and recertification needs.</li>
<li>Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.</li>
<li>Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hrs of admission.</li>
<li>Perform assessment of goals and complete case management addendum within 48 hours of admission.</li>
<li>Educate patient/family on rehabilitation and Case Manager role; establish communication plan.</li>
<li>Schedule and facilitate family conferences as needed.</li>
<li>Assist patient with timely procuring/planning of resources to avoid discharge delays or issues.</li>
<li>Monitor compliance with regulations for orthotics and prosthetics ordering and payment.</li>
<li>Make appropriate/timely referrals, including documentation to post discharge providers/physicians.</li>
<li>Ensure accuracy of discharge and payor-related information in the patient record.</li>
<li>Participate in utilization review process: data collection, trend review, and resolution actions.</li>
<li>Participate in case management on-call schedule as needed.</li>
</ul>Qualifications<ul>
<li>License or Certification:
<ul><li>Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).</li>
<li>If licensure is required for one's discipline within the state, individual must hold an active license.</li>
<li>Must meet eligibility requirements for CCM&reg; or ACM&trade; certification upon entry into this position OR within two years of entry into the position.</li>
<li>CCM&reg; or ACM&trade; certification required OR must be obtained within two years of being placed in the Case Manager II position.</li>
</ul></li><li>Minimum Qualifications:
<ul><li>For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an Associate Degree.</li>
<li>For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor's degree and graduate degree is preferred.</li>
<li>2 years of rehabilitation experience preferred.</li>
</ul></li></ul><div>The Encompass Health Way
</div><div>We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
</div><div>At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.</div></div>

Family Health Centers of San Diego

<div>For more than 55 years, Family Health Centers of San Diego&rsquo;s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.
FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.
Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women&rsquo;s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.
The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.
Family Health Centers of San Diego is looking for a Case Manager II (Mobile Harm Reduction Team) to work under limited supervision, perform duties providing intensive, therapeutic case management services to assigned individuals. Participates in, and supports, the planning, development, implementation, and evaluation of services in accordance with contractual and departmental requirements and guidelines. Specific assignments vary depending on program, grant, and patient demographics, with a focus on providing community-based healthcare services to the medically underserved. The Case Manager II offers intensive case management services to clients and conducts therapeutic interventions.<h3 class="jobSectionHeader">
Responsibilities:</h3><ul><li>
Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards. Assists in preparing reports as required.</li><li>
Conducts initial and on-going assessment of client's health and/or support service needs. Sets level of client need.</li><li>
Creates formalized case plans and goals with clients; clients are high-need and require more intense services. Develops a written care-plan with the client, identifying problems and needs. Plan includes areas assessed, intended interventions, and expected results in measurable terms, with short and long term goals. Updates plan as client's needs change.</li><li>
Provides therapeutic interventions to clients. Provides intensive individual support to high need clients. Support may include providing therapeutic interventions, providing internal and community services referrals, and more intensive support may include accompanying clients to housing services, appointments, social services, etc. Focus on medical adherence, support, and appointments designed to maintaining necessary care.</li><li>
Performs other duties as assigned.</li></ul>
Requirements:<ul><li>
3 years of work experience providing human services to high risk, medically underserved, disabled populations, and/or relevant community health populations required.</li><li>
Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field required. Master's degree in relevant field preferred.</li><li>
Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.</li><li>
For the AOD Services Department (159) Only: Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advance Resuscitation Training required.</li><li>
Traveling between sites and other locations is occasionally required. Must have a valid California driver&rsquo;s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver&rsquo;s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.</li></ul>
Rewards:<ul><li>
Job type: Regular Full Time. M-F</li><li>
Competitive Salary with Excellent Benefits</li><li>
Retirement Plan with Employer Match</li><li>
Paid Time Off, Extended Sick Leave and Paid Holidays</li><li>
Medical/Dental/Vision/FSA/Life Insurance</li><li>
Employee Discounts and Wellness Programs</li></ul>
#IndIT
The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.
We are excited to share that the salary range for this position is:
$29.00 - $35.35
Information on our extensive benefits package can be found here: FHCSD Wellness &ndash; Employee Hub (gobenefits.net)
FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.</div>

Case Manager II (SOR IV)

Mental Health Association In Tulsa

<div><div><div>The Case Manager II Housing Services is responsible for providing advanced case management services to individuals with complex mental health conditions, substance use disorders, and other social challenges. This role entails managing a more complex caseload, offering higher-level advocacy, and often leading coordination efforts among interdisciplinary teams and external providers.
</div></div><div><div>PRINCIPAL DUTIES AND RESPONSIBILITIES:</div></div><ul><li><div>
Conduct thorough assessments of clients' mental health, physical health, housing, and social support needs.</div></li><li><div>
Develop individualized service plans based on client goals, ensuring plans are updated regularly to reflect progress or changing needs.</div></li><li><div>
Assist clients in navigating systems of care, including housing, healthcare, employment, and social services.</div></li><li><div>
Collaborate with internal programs and external partners to connect clients with necessary resources.</div></li><li><div>
Advocate on behalf of clients to ensure access to quality services and fair treatment.</div></li><li><div>
Empower clients to self-advocate and make informed decisions about their care.</div></li><li><div>
Maintain regular contact with clients through home visits, phone calls, and office meetings to monitor progress and address concerns.</div></li><li><div>
Provide crisis intervention and emotional support as needed.</div></li><li><div>
Accurately document client interactions, assessments, service plans, and outcomes in accordance with agency policies and regulatory requirements.</div></li><li><div>
Ensure all client records are kept confidential and in compliance with HIPAA.</div></li><li><div>
Work closely with the clinical team, including therapists, psychiatrists, and peer support specialists, to provide integrated care.</div></li><li><div>
Participate in team meetings and case consultations.</div></li><li><div>
Attend ongoing training and workshops to stay updated on best practices in case management and mental health care.</div></li><li><div>
Maintain any required certifications or licenses for the position.</div></li></ul><div><div>
KNOWLEDGE, SKILLS &amp; ABILITIES:</div></div><ul><li><div>
Education:
</div><ul><li><div>High School Diploma or GED required.</div></li><li><div>
Bachelor&rsquo;s degree in social work, Psychology, or a related field</div></li></ul></li><li><div>
Experience:</div><ul><li><div>
Prior experience in case management, mental health, or social services is preferred.</div></li></ul></li><li><div>
Skills:</div><ul><li><div>
Strong interpersonal skills required, including setting and enforcing appropriate boundaries with residents.</div></li><li><div>
Ability to work effectively with diverse populations and handle sensitive situations with empathy and professionalism. Be stabilized in recovery and practice ongoing self-care.</div></li><li><div>
Be able to serve as an example for others of what wellness and recovery looks like.</div></li><li><div>
Excellent organizational and time-management skills.</div></li><li><div>
Proficiency in Microsoft Office and Outlook. Salesforce experience is preferred.</div></li></ul></li><li><div>
Certification:
</div><ul><li><div>Adult CPR and First Aid certification preferred.</div></li><li><div>
Must be eligible for PRSS certification through ODMHSAS</div></li></ul></li></ul><div><div>
WORK CONDITIONS &amp; PHYSICAL DEMANDS:</div></div><ul><li><div>
Must possess a valid driver's license and have reliable transportation.</div></li><li><div>
Work is performed in climate-controlled office setting, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is unlikely.
</div></li></ul><ul><li><div>Noise level is moderate and includes sounds of normal office equipment (printers, fax machine, phones, etc.)</div></li><li><div>
No environmental hazards are encountered in normal performance of job duties.</div></li><li><div>
Ability to transport participants as needed to improve independence, quality of life and achievement of self-sufficiency.</div></li><li><div>
Work requires a flexible work schedule due to internal and external meetings. Occasional travel may be required; must have reliable transportation and a valid Oklahoma Driver&rsquo;s license.
</div></li><li><div>Ability to effectively communicate orally and in writing.</div></li><li><div>
Physical ability to move 25 pounds on occasion.</div></li><li><div>
Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff behavior.</div></li><li><div>
Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).</div></li><li><div>
Ability to safely and properly use office equipment.</div></li><li><div>
Ability to climb stairs.</div></li></ul></div>

Case Manager II Housing Services

Frontier Health

<div>JOB TITLE Case Manager II

SUMMARY:
Selected candidates will provide professional case management services using evidence based assessment and treatment planning as a guide to assist clients in addressing social determinants of health, closing HEDIS gaps, and provide care coordination with internal and external medical providers.

EDUCATION AND EXPERIENCE:

Education:

Tennessee Requirements: Bachelor&rsquo;s degree required; degree in behavioral health related area preferred. If the bachelor&rsquo;s degree is not in a behavioral health related area, 15 of the college level semester hours of coursework must be in behavioral health OR a minimum of one year&rsquo;s experience in a behavioral health setting.

Virginia Requirements: Bachelor&rsquo;s degree in behavioral health related area preferred.

Licensure: Must possess or obtain highest level of licensure appropriate to degree. Valid driver&rsquo;s license.

Certification: Must possess or obtain highest level of certification appropriate to degree.

Experience: Experience in mental health, substance abuse or intellectual disabilities preferred.

Knowledge/Skills:

Verbal/written communication skills. Ability to maintain composure in difficult situations.

Ability to safely operate motor vehicle.

EQUIPMENT: Computer, fax, copier, motor vehicle and any other equipment required to perform the functions of the position.

MAJOR DUTIES AND RESPONSIBILITIES:

1. Engage individuals through assessment and treatment planning using a trauma informed approach as to obtain critical and through information provide written documentation of information obtained and exercise good judgment in evaluating situation, making decisions and implementing effective strategies.

2. Provide assessment, service planning, crisis assistance, and linkage, referral and advocacy to/for referred individuals.

3. Provide written documentation to complete all necessary chart work in accordance with policy on admissions treatment and discharges in a timely manner.

4. Maintain client confidentiality according to Center policies.

5. Remain current in knowledge of community resources and how to access those resources.

6. Keep supervisors apprised of all critical or emergency situations.

7. Responds to emergency/crisis or walk-in situations calmly, rationally and in accordance with center policy and procedures.

8. Participate in inservice training and orientation and provide consultation and education services to the community as requested by supervisor/administration.

9. Be involved in the admission, hospital stay and discharge of individuals on caseload who are admitted to an impatient psychiatric facility.

10. Be available to consumers 24 hours a day for crisis assistance. After hours, the agency&rsquo;s after hours system may be utilized; however, the on-call staff as appropriate may contact the Case Manager.

11. Must be able to safely operate a motor vehicle to ensure the delivery of community based services

12. Attend and participate in regularly scheduled staff meetings and inservices and individual program planning staffings as needed.

13. All other duties as assigned.

PERFORMANCE RESPONSIBILITIES:

Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to:

1. Support the organization&rsquo;s mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership.

2. Exercise necessary cost control measures.

3. Maintain positive internal and external customer service relationships.

4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.

5. Plan and organize work effectively and ensure its completion.

6. Demonstrate reliability by arriving to work on time and utilizing effective time management.

7. Meet all productivity requirements.

8. Demonstrate team behavior and must be willing to promote a team-oriented environment.

9. Represent the organization professionally at all times.

10. Demonstrate initiative and strive to continually improve processes and relationships.

11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards.
Turning Point
Frontier Health is a Trauma-Informed Workplace.

At Frontier Health, we prioritize a culture of safety, trust, support, and inclusion. As a trauma-informed workplace, we foster a supportive environment where every employee is valued, supported, and empowered to thrive.</div>

Case Manager II - Full Time

Preferred Family Healthcare, Inc.

<div>Job Description:
Job Title: Behavioral Health Case Manager II (BHCM)
Location: Tulsa, Oklahoma
Department: Outpatient
Employment Type: Full-time
Job Summary:
Join our compassionate team and make a difference in the lives of individuals with mental and behavioral health needs! We are seeking a dedicated Behavioral Health Case Manager II (BHCM) to provide essential support and coordination of care. This role offers the opportunity to empower clients, advocate for their needs, and help them achieve their personal goals. If you have a passion for helping others and possess strong case management skills, we encourage you to apply and bring your talents to our collaborative and supportive environment! We are looking for someone with strong communication, problem-solving, and advocacy skills.
As a Behavioral Health Case Manager II, you will work under clinical supervision to improve the functioning of clients/patients with diverse needs. Your responsibilities will include developing treatment plans, coordinating community resources, providing direct services, and monitoring client progress. You will also assist clients in navigating financial entitlements, learning essential life skills, and accessing vocational rehabilitation services.
This position offers&hellip;<ul><li>
Employee Assistance Program &ndash; 24/7 counseling services, legal assistance, &amp; financial consultation for you and your household at no cost</li><li>
Mileage Reimbursement &ndash; Company paid for work functions requiring travel</li><li>
Employee Discounts &ndash; Hotels, Theme Parks &amp; Attractions, College Tuition</li><li>
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce</li><li>
Additional Perks &amp; Benefits &ndash; Scroll down to bottom of this post to learn more</li></ul>
Key Responsibilities:<ul><li>
Collaborate with the clinical team to develop individualized treatment plans that address the unique strengths, needs, abilities, and preferences of each client.</li><li>
Connect clients with essential community resources, including housing, social services, and substance abuse treatment, to support their overall well-being.</li><li>
Provide direct support to adults, children, and families, empowering them to achieve their treatment goals and improve their quality of life.</li><li>
Advocate for clients' rights and ensure they have access to the services and support they need to thrive.</li><li>
Monitor and assess clients' progress, providing ongoing feedback to the treatment team and making adjustments to the plan as needed.</li><li>
Assist clients in developing essential life skills, such as personal health management, self-advocacy, and independent living skills.</li><li>
Develop supports for clients who are employed or involved in employment programs and teach consumers how to maintain employment.</li></ul>
Education, Experience, and/or Credential Qualifications:<ul><li>
Bachelor's degree in social service, education, behavioral health, or other health-related field from an accredited college is required.</li><li>
Documented experience in the area of case management services is preferred.</li><li>
Must demonstrate current certification as a Certified Behavioral Health Case Manager (BHCM) II with the Oklahoma Department of Mental Health and Substance Abuse Services.</li></ul>
Additional Qualifications:<ul><li>
Current driver&rsquo;s license, acceptable driving record, and current auto insurance are required.</li></ul>
Physical Requirements:<ul><li>
ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.</li><li>
Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.</li><li>
Involves sitting most of the time but may involve walking or standing for brief periods of time.</li></ul>
Keywords: Case Management, Behavioral Health, Mental Health, Social Services, Community Resources, Advocacy, Treatment Planning, Rehabilitation, BHCM, Oklahoma
Position Perks &amp; Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, &amp; more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture &amp; environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.</div>

Behavioral Health Case Manager II (BHCM)

Frontier Behavioral Health

<div>Frontier Behavioral Health&rsquo;s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!
WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?<ul><li>
At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee&rsquo;s contribution to our mission.</li><li>
Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.</li><li>
At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.</li><li>
Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.</li></ul>
The Case Manager II/Trainee- COPES provides clinical case management services to adults receiving long-term term services and supports through an Aging and Long-Term Care of Eastern Washington (ALTCEW) program. Evaluate client strengths and needs, complete a comprehensive assessment, determine level of functioning, develop and implement service plans that provide a reliable and safe plan of care that enables clients to achieve a maximum level of health and independence and targets case stabilization, ensuring independence. Complete administrative duties and meet required program deadlines. Coordinate with and perform advocacy with relevant parties and community agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES includes but is not limited to the following:<ul><li>
Adhere to program standards and guidelines and follow case management program protocols.</li><li>
Provide long-term care services responsive to the needs of elderly and adults with disabilities who are eligible for Title XIX Program services.
</li><li>Conduct face-to-face comprehensive assessments at the client's residence to determine level of care, including determining nursing facility level of care needs.</li><li>
Develop ongoing care plans which provide the support necessary to allow clients to live independently.</li><li>
Facilitate the coordination of in-home caregivers (Individual Providers and Agency Providers) for client care needs.</li><li>
Coordinate with ALTCEW and provide advocacy, coordination, consultation and support to clients, providers and stakeholders across multiple disciplines and systems.</li><li>
Perform program charting requirements, correspondence, and other paperwork accurately and in accordance to program deadlines.</li><li>
Authorize service payment through Provider One/Individual Provider One.</li><li>
Conduct interdisciplinary case reviews and consultations.</li><li>
Establish and maintain a good working relationship with FBH staff and community partners. Perform other related duties as required.</li><li>
Comply with all State WAC requirements and FBH policies and procedures.</li><li>
Requires travel to see clients in the community and travel between work sites.</li><li>
Other duties as assigned.</li></ul>
QUALIFIED CANDIDATES WILL HAVE:
REQUIRED:<ul><li>
High School diploma or its equivalent and one year paid full time on-the-job social service experience or one year full-time equivalent verifiable hours through an internship or volunteer work in social services. Part-time hours may be considered if hours total one year full-time equivalent.</li><li>
Must apply for a Counselor Agency Affiliated &ndash; Registered credential from the WA State Department of Health within 30 days of hire.</li><li>
Must have an unrestricted and valid driver&rsquo;s license, active car insurance and must be willing to use their personal vehicle in the course of work.</li></ul>
PREFERRED:<ul><li>
Master&rsquo;s degree in behavioral or health sciences and one year paid on-the-job social service experience; OR</li><li>
Bachelor&rsquo;s degree in behavioral or health sciences and two years of paid on-the-job social service experience; OR</li><li>
Master's degree in any other field, and three years of paid on-the-job social service experience. OR</li><li>
Bachelor&rsquo;s degree in any other field and four years of paid on-the-job social service experience.</li></ul>
Applicants who do not meet the PREFERRED qualifications will be hired as a &ldquo;Case Manager Trainee&rdquo;. Case Manager Trainees will no longer be considered a Trainee when all conditions below have been satisfied regardless of whether their length of employment as a Case Manager Trainee would qualify them under the preferred qualifications to be a Case Manager II.<ul><li>
Participate in a two-year, on-the-job case manager training program under direct supervision;</li><li>
Participate in a monthly supervisory review of a sample of client assessments and service plans;</li><li>
Participate in annual performance evaluations conducted by the supervisor; and</li><li>
Perform competently as a case manager at the end of two years as determined by the supervisor&rsquo;s performance evaluation.</li><li>
Agency has the discretion to reduce the timeframe to one year for exceptional performance by the Case Manager Trainee as determined by the supervisor&rsquo;s performance evaluation.</li></ul>
KNOWLEDGE, SKILLS &amp; ABILITIES:
<ul><li>Ability to communicate and engage effectively with individuals of varied backgrounds, cultures, education level and socio-economic status.</li><li>
Knowledge of elder care and disabled adult caregiving issues.</li><li>
Ability to perform face-to-face assessments and screenings.</li><li>
Knowledge of data entry and computer systems to complete tasks.</li><li>
Ability to complete administrative tasks and organize and prioritize tasks.</li></ul>
PHYSICAL, SENSORY &amp; ENVIRONMENTAL:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
This position provided client services in-office and within the community at large on a occasional to frequent basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large.</li><li>
Some environments may not be ideal in terms of cleanliness or being habitable.</li><li>
Occasional frequent travel between locations is required.</li><li>
The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required.</li><li>
Daily use of a computer is required.</li><li>
May be required to lift 10 - 20 pounds.</li><li>
Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.</li></ul>
PAY RANGE (Hourly/ Non-Exempt):<ul><li>
Case Manager Trainee &ndash; (Does NOT meet PREFERRED qualifications as identified above) - $24.30 - $29.60.</li><li>
Case Manager II (Meets PREFERRED qualifications as identified above) - $25.89- $31.53.</li></ul>
All pay is based on longevity at Frontier Behavioral Health; thus the starting pay is as follows:
<ul><li>Case Manager Trainee &ndash; (Does NOT meet PREFERRED qualifications as identified above) - $24.30 .</li><li>
Case Manager II (Meets PREFERRED qualifications as identified above) - $25.89.</li></ul>
Our Benefits and Perks are Amazing!
WE BELIEVE IN WORK LIFE BALANCE:<ul><li>
Paid Time Off &ndash; Employees accrue up to 26 days of PTO in the first year of employment!</li><li>
Plus 9 Paid Federal Holidays!</li><li>
Sick Leave &ndash; Extended Sick Leave and Paid Sick and Safe Time.</li><li>
Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.</li></ul>
BENEFITS: www.fbhwa.org/careers/benefits<ul><li>
Medical, Dental and Vision</li><li>
Retirement &ndash; We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.</li><li>
Flexible Spending Accounts</li><li>
Life Insurance &ndash; Company paid coverage that starts the first of the month following 6 months from your date of hire.</li></ul>
PERKS: www.fbhwa.org/careers/perks<ul><li>
Signing Bonus!</li><li>
No-cost licensure supervision for those pursuing clinical licensure.</li><li>
Federal and State Loan Forgiveness Program for qualifying Programs.</li><li>
Reimbursement of License/Certification application fee that is required for the position.</li><li>
Free Employee Assistance Program</li><li>
Staff Discounts at various FBH partners throughout Spokane!</li></ul>
Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.</div>

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