case worker

County of Santa Barbara

<p></p><div><div><div><div><b>SALARY</b></div><div>
 $35.52 - $42.53 Hourly</div><div>
$73,889.92- $88,458.24 annually</div><div>
Bilingual allowance when applicable.</div><div>
Special Duty Assignment allowance when regularly assigned to a Psychiatric Health Facility</div><div><br>
We are accepting applications to fill<b> multiple full-time</b> <b>Case Worker </b>vacancies in <b>Santa Barbara, Santa Maria, and Lompoc.</b> The current vacancies are in the <b>Behavioral Wellness Department (BWELL).</b></div><div></div><div><b><br>
THE POSITION</b><br>
Under supervision, the incumbent assures continuity of care for clients in a community behavioral health program or as part of the Department of Behavioral Wellness; and performs related duties as required. Incumbents in this class work within a system of interdisciplinary departmental teams and/or contract service agencies providing assessment, prevention, intervention, treatment, and related ancillary support services via an integrated service delivery system to people with alcohol and other drug-related problems, mental illness, and/or co-occurring conditions.<br>
</div><div>
<br>
The <b>Ideal Candidate </b>will have:</div><div><ul><li>
Excellent oral and written communication skills</li><li>
Experience with clients diagnosed with severe and/or persistent mental illness</li><li>
Ability to work as part of a multi-disciplinary team</li><li>
Good time management skills</li><li>
Strong conflict management resolution skills</li><li>
Excellent customer service skills</li><li>
Demonstrated computer literacy</li><li>
Experience with electronic health records</li><li>
Ability to complete medical record documentation within very stringent timeliness requirements</li><li>
Ability to accurately document files and maintain moderate case load</li><li>
Ability to read, write, converse in English and Spanish may be preferred for some positions</li></ul></div><p></p><p><b><br>
ABOUT THE BWELL PROGRAMS WITH CURRENT VACANCIES:</b></p><p><b>
Community Assistance, Recovery, and Empowerment (CARE) Court:</b><b><i> </i></b>The CARE Court Program provides outreach, engagement, and case management services to individuals with untreated mental health and substance use disorders who are referred through court-submitted petitions under the CARE Court Act. Services are delivered primarily in community-based settings, meeting individuals where they are and assisting them with linkage to treatment and supportive services.</p><p>
CARE Court connects participants to a court-ordered Care Plan for up to 24 months, which may include clinically prescribed interventions, medication support, housing planning, and coordinated community services. Case Workers collaborate closely with multidisciplinary teams and the Assisted Outpatient Treatment (AOT) Program, with weekly case review meetings to ensure continuity of care.</p><p><b>
Children&rsquo;s Wellness, Recovery, And Resiliency (WR&amp;W): </b>Case Workers in the Children&rsquo;s WR&amp;R Program work as part of multidisciplinary treatment teams at the Santa Maria, Lompoc, and Santa Barbara Children&rsquo;s Outpatient Clinics. The program serves children, adolescents, and Transitional Age Youth by providing individual, family, and group rehabilitation and skill-building services.</p><p>
The program emphasizes trauma-informed care, family systems, screening, evaluation, treatment planning, and crisis intervention. Staff frequently collaborate with Child Welfare Services, schools, Juvenile Probation, foster care systems, and special education programs, including support for youth with Individualized Education Programs (IEPs).</p><b>
Adults Wellness, Recovery, and Resiliency (WR&amp;R):</b><div><br>
Adult WR&amp;R staff work as part of multidisciplinary treatment teams at Adult Outpatient Clinics, providing services to adults 18+. Services include individual, family, and group rehabilitation and skill-building interventions, with an emphasis on trauma-informed care, co-occurring/harm reduction, justice involved; housing and employment support. Assessment and screening along with treatment planning, crisis intervention, and collaboration with community partners.</div><br>
<b>Homeless Services Program:</b> The Santa Barbara Homeless Services Program supports individuals who are unhoused, transitioning to housing, or recently housed and who meet Behavioral Wellness criteria for moderate to severe mental illness.<p>
This field-based program focuses on short-term stabilization through mental health treatment, targeted outreach, housing support, and linkage to long-term services and community resources. Case Workers assist participants with housing placement, benefits establishment, substance use treatment, independent living skills, and coordination with shelters, landlords, housing authorities, and Continuum of Care/Homeless Management Information Systems (CoC/HMIS).</p><p>
Services are provided in dynamic environments, community settings, shelters, and unsheltered locations. Case Workers are required to meet Behavioral Wellness direct client care service standards aligned with Department of Health Care Services (DHCS) requirements.</p><p><b>
Individual Placement and Support (IPS):</b> An IPS (Individual Placement and Support) Employment Specialist/Case Worker helps individuals with mental health conditions to secure competitive, integrated employment. They provide personalized job searching, community outreach, resume building, and long-term, on-the-job support based on client preferences, focusing on strengths, zero exclusion, and integrated, community-based services.</p><p>
An IPS Case Worker conducts job development by building relationships with local employers to identify opportunities that match client interests. This role individualizes support through creating customized employment plans, assists with applications, resumes, and interview prep. Through &ldquo;zero exclusion&rdquo; the program accepts all clients who want to work. Regardless of job readiness, diagnoses, symptoms, or work history. The IPS Case Worker works closely with mental health treatment teams in an integrated team approach, spending the majority of their time in the community.</p></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<div><p><i>The examples listed are not intended to include all possible responsibilities, and duties may vary from program</i>.</p><br>
<ul><li>
Provides care management, crisis evaluations, and evaluations for involuntary hospitalization; interviews clients to obtain pertinent information including psychiatric, social, educational, and vocational history; makes field visits to evaluate clients to determine needs for services; assists clients in obtaining suitable services such as housing, vocational rehabilitation, financial assistance, and employment; helps clients develop necessary skills for everyday living; provides transportation for clients to obtain needed services; cooperates with other agencies and professionals to coordinate services for mutual clientele.</li><li>
Participates in interdisciplinary team reviews for collaborative assessment and treatment planning to ensure quality care; conducts social, recreational, or occupational skill development in accordance with the treatment plan; observes and reports to licensed staff observations of client's behaviors; confers with licensed staff regarding needed services and referrals to other community agencies.</li><li>
Serves as a point of contact to community agencies or contract service providers when programmatic issues arise.</li><li>
Documents client activity according to established departmental guidelines under supervision of licensed professional staff.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Employment Standards</b></h2></div>
<p></p><div><div><b><i>Applicants must meet the employment standards (minimum qualifications) list below to be considered for this position. Detailed information should be included in the application.</i></b></div><div><ul><li>
Possession of a bachelor's degree in psychology, sociology, social work, or other behavioral science related to the mental health field; <b>OR</b>,</li><li>
Completion of 30 semester units or 45 quarter units that included at least 15 semester units or 22 quarter units in psychology, sociology, social work, or other behavioral science related to the mental health field <b>AND</b> two (2) years of experience performing duties equivalent to Behavioral Wellness Recovery Assistant with the County of Santa Barbara; <b>OR,</b></li><li>
a combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.</li></ul></div><p><b>
NOTE:</b> Applicants who are currently in their final quarter or semester of study leading to the required degree are encouraged to apply. Such applicants may compete in the examination process but may not be considered for appointment until they have attained the required degree.</p><p><b><br>
Driver's License:</b> A valid California Class C Driver's License may be required at the time of appointment.<br>
<br>
<b>Knowledge of:</b> characteristics of emotional and mental disorders; and correct English grammar, spelling, punctuation, sentence structure, and paragraphing.<br>
<br>
<b>Ability to:</b> read, understand, and follow detailed departmental procedures and state and federal laws and regulations; learn practices of care management including evaluating needs of clients, referring clients to resources, and providing skill development for clients; learn principles of paraprofessional counseling including conflict resolution and crisis intervention; learn about resources for social, health, welfare, and related services within communities served; provide services to clients from a variety of cultural and socioeconomic backgrounds; elicit from and communicate information to people with psychiatric disabilities and systematically and concisely record such data using correct grammar, punctuation, and spelling; interview clients to obtain information for crisis intervention; communicate effectively with clients and staff; work effectively as a member of an interdisciplinary team; respond supportively and empathetically to people with psychiatric disabilities; maintain calm, supportive demeanor in crisis situations; and understand and follow verbal and written instructions.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>APPLICATION &amp; SELECTION PROCESS</b>:</div><ul><li><b>
Review applications and supplemental questionnaire </b>to determine those applicants who meet the employment standards.</li><li><b>
Supplemental Questionnaire Ranking: </b>Candidates' response to the required supplemental questionnaire will be evaluated and autoscored. Candidates' final score and rank on the employment list will be determined by their responses to the supplemental questionnaire. This process may be eliminated if there are fewer than 14 qualified candidates.</li></ul><div>
Applicants must receive a percentage score of at least 70 on the supplemental questionnaire to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI. Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive written notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list.<br>
<br>
<b>Veteran's Preference Points:</b> Veteran's preference credit is applicable for this recruitment (5 points for veterans, 10 points for disabled veterans). To be eligible for this credit, you must be applying for this position within five years from your most recent date of: (1) honorable discharge from active military service; or, (2) discharge from a military or veterans' hospital where treatment and confinement were for a disability incurred during active military service; or, (3) completion of education or training funded by a Federal Educational Assistance Act. No time limit exists for veterans with 30% or more disability.</div><div>
To receive veteran's preference points, you must: (1) check the Veteran's Preference Points box on the employment application form, (2) submit a copy of your Form DD214 to the Human Resources Department by attaching it to your application, and (3) pass all phases of the examination process. The preference points will be added to your final test score.<br>
<br>
<b>CONDITIONAL JOB OFFER:</b></div><div><ul><li><b>
Live Scan and Background Check:</b> Once a conditional offer of employment has been made, the selected candidate's appointment is contingent upon successful completion of a Live Scan and background check which includes a conviction history check, and satisfactory reference checks. A Live Scan is electronic fingerprint scanning that is certified by the State Department of Justice. Further instructions about when and how to complete the Live Scan will be included in the offer letter. Appointee will be subject to a post-offer medical evaluation or examination.</li><li>
The appointee must satisfactorily complete a one-year probationary period.</li></ul></div><div><b>
Background Investigation:</b> Finalists for positions in this class will be required to pass a pre-offer, job-related background investigation.</div><div><b>
Recruiters will communicate with applicant by e-mail</b> during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment &amp; Selection Process steps listed above to ensure they do not miss required deadlines.</div><p><b>
REASONABLE ACCOMMODATIONS:</b> The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source, such as a Medical Provider or a learning institution.</p><p><b>
Disaster Service Worker</b>: Pursuant to Governmental Code section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.</p><p><b>
Statement of Commitment</b></p><p>
The County of Santa Barbara is dedicated to cultivating and sustaining an environment that exhibits equity and inclusion everywhere, and at all levels of our organization. The County believes equity is a fundamental principle that must be imbedded in policies, institutional practices and systems. The County recognizes the negative impacts of systemic racism and is committed to eliminating the barriers affecting our Black, Latinx, Indigenous, and Asian community members, as well as people of other diverse racial and ethnic backgrounds. We envision a world where society and its systems (e.g. education, criminal justice, and health care, housing the economy) are just, fair, and inclusive, enabling all people to participate and reach their full potential.</p><p><b>
APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: Friday, April 24, 2026, at 4:59 PM PST. </b>Applications and job bulletins can be obtained 24 hours a day at www.sbcountyjobs.com.</p><br>
Leza Patatanian - LPatatanian@countyofsb.org</div></div></div><p></p>
<br><p></p><div><div><div><div><ul><li>BENEFITS: Retirement Plans Generous County Defined Benefit Plan Eligible to participate in 457(b) Deferred Compensation Plan Retirement Reciprocity with CalPERS, CalSTRS, and 1937 Act plans For more information on our retirement plans, please visit: https://www.sbcers.org/ and http://www.santabarbara457.comHealth Benefits Choice of dental, vision and medical plans. In addition to the Benefit Allowance noted above, the County contributes toward medical premiums and dental premiums On-Site Employee Health Clinics in Santa Barbara and Santa Maria which provide ongoing and episodic services to eligible employees and their eligible dependents Employee Assistance Program (EAP) offers free, confidential assistance with personal and workplace problems to employees and their immediate family members Healthcare Advocacy Program to help employees navigate the complexities of health plan benefits Available Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Supplemental Term or Whole Life Insurance, Personal Accident Insurance, Critical Illness Insurance, Accident Insurance and more! For more information on our health benefits, please visit: https://www.countyofsb.org/4012/Health-BenefitsPaid Time Off Vacation Leave 12 to 25 days per year depending on length of public employment Sick Leave 12 days annually with unlimited accumulation, one year of which can be converted to service credit upon retirement Paid Holidays based on bargaining unit (view the compensation summary for this bargaining unit, link below) Alternative Transportation Benefit (TDM) up to 2 days of additional vacation for using alternative methods of commuting For more information on Paid Time Off please view the Compensation Summary for this bargaining unit (available below)Miscellaneous Benefits County Paid Term Life Insurance County Paid Long Term Disability Insurance Childcare and Employee Discounts Relocation Assistance may apply Flexible work schedule may apply For more information on all of these benefits, please visit: https://www.countyofsb.org/4013/24636/WorkLife-BenefitsCompensation Summary To view the Compensation Summary specific to the bargaining unit for this position (link to full Memorandum of Understanding also available at bottom of the summary), please visit: https://www.countyofsb.org/3085/SEIU-Local-620 *This benefits list is for convenience only; please refer to the Memorandum of Understanding for complete details of terms and conditions. Amounts are generally prorated for part-time employment.</li></ul></div></div></div></div><p></p>

Case Worker

Turning Point of Central California, Inc.

<div><p>Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children&rsquo;s Services, Housing Programs, Recovery Services, Substance Abuse Disorders &amp; more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time.</p>
<p>
This job will expire after 10 days.</p>
<p><b>
JOB SUMMARY</b></p>
<p>
The Case Worker II reports to the Program Director. The Case Worker II will facilitate individual programing services and activities in accordance with case management plans.</p>
<p><b>
ESSENTIAL JOB RESPONSIBILITIES
</b></p><div><ul><li>Support residents in achieving their case management goals by delivering comprehensive program services, including group facilitation, structured activities, individual sessions, and other direct support services in alignment with individualized case plans.</li></ul>
<ul><li>Conduct resident orientations and complete thorough needs assessments to inform service planning.</li></ul>
<ul><li>Develop, review, and update resident case management plans on a regular basis to ensure progress and goal alignment.</li></ul>
<ul><li>Maintain accurate, timely, and compliant documentation, including case notes and case management plans, in accordance with the agency&rsquo;s Scope of Work and CDCR/Probation requirements.</li></ul>
<ul><li>Monitor and document resident progress toward established goals, maintaining consistent communication with referral sources regarding achievements, barriers, and overall status.</li></ul>
<ul><li>Plan, coordinate, and implement structured group activities that support program objectives and resident engagement</li></ul>
<ul><li>Will think and act quickly and efficiently in emergencies.</li></ul>
<ul><li>Will drive on Agency business.</li></ul>
<ul><li>Physical presence at the program is required.</li></ul>
</div>
<p><b>ESSENTIAL JOB REQUIREMENTS</b></p>
<div>
<ul><li>Possess either a bachelor&rsquo;s degree in social sciences or a related field; or a high school diploma or equivalent and a minimum of two (2) years' experience working with a criminal justice or related population</li></ul>
<ul><li>Ability to understand and use ARMS (Automated Reentry Management System) preferred.</li></ul>
<ul><li>Ability to complete a minimum of 40 hours of in-service training hours per year. This is a contractual requirement that could be subject to change.</li></ul>
<ul><li>Current certified training in emergency first aid, preferred.</li></ul>
<ul><li>Legibly, accurately and appropriately document communications, behaviors and facility events as they occur.</li></ul>
<ul><li>Intermediate computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.</li></ul>
<ul><li>Possess a valid driver&rsquo;s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.</li></ul>
<ul><li>Ability to pass a pre-employment criminal background check.</li></ul>
<ul><li>Ability to pass a pre-employment drug screen, and TB test.</li></ul>
</div>
<p><b>COMPANY BENEFITS:</b></p>
<ul>
<li>Pay Range: Class 125 ($20.11 - $26.46/hour)</li>
<li>Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits</li>
<li>Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program</li>
<li>
<p>Regular work schedule (8:30am - 5pm)</p></li></ul><br>
<p>
</p><p><i>We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.</i></p>
<p><i>
Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.</i></p></div>

Case Worker II

<div><p>Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children&rsquo;s Services, Housing Programs, Recovery Services, Substance Abuse Disorders &amp; more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time.</p>
<p>
This job will expire after 10 days.</p>
<p><b>
JOB SUMMARY</b></p>
<p>
The Case Worker I, reporting to the Program Director, is responsible for providing comprehensive case management services. This includes supporting participants in their daily activities, assisting them in setting and achieving short-term and long-term goals, and guiding them toward stable, long-term housing and safe exits from the shelter. This role also involves transporting participants to and from essential appointments to ensure they have access to the resources needed for their success and well-being.</p>
<p><b>
ESSENTIAL JOB RESPONSIBILITIES
</b></p><div><ul><li>Complete participant service plans, assessments, HMIS data entry, and housing plans, while supporting them in achieving their identified goals. Provide residents with instruction, as related to specific housing needs.</li></ul>
<ul><li>Ensure participants understand and adhere to program rules by clearly explaining guidelines and providing them with a copy of the policies.</li></ul>
<ul><li>Maintain thorough and accurate participant files and documentation, including specialized incident reports, crisis interventions, medication changes, and any notable changes in behavior. Ensure all participant files and HMIS profiles are updated promptly and consistently to reflect the most current and accurate information.</li></ul>
<ul><li>Maintain positive relationships with all referral sources and community partners.</li></ul>
<ul><li>Collaborate with team members to effectively coordinate participant activities and foster social engagement. This includes leading and facilitating life skills groups to support their personal growth, skill development, and empowerment.</li></ul>
<ul><li>Serve as a resource for case staffing by collaborating with internal team members and participating in external conferencing to address complex decision-making challenges. Provide support and insights to ensure the best outcomes for difficult cases.</li></ul>
<ul><li>Provide participants with information, referrals, and follow-ups to ensure access to appropriate services and resources. Prioritize connections to community resources with a strong focus on securing stable housing.</li></ul>
<ul><li>Monitor and address concerns for shelter units, addressing any site safety concerns promptly.</li></ul>
<ul><li>Become familiar with the &ldquo;California Tenant Laws&rdquo; and how they relate to the HUD Permanent Housing Program.</li></ul>
<ul><li>Complete required annual training to stay current on best practices, program requirements, and professional development, ensuring the highest level of service and support for residents.</li></ul>
<ul><li>Think and act quickly and efficiently in emergencies.</li></ul>
<ul><li>Will drive on Agency business as needed and to support residents going to and from appointments within the Fresno community.</li></ul>
<ul><li>Physical presence is required in the office for all scheduled shifts.</li></ul>
</div>
<p><b>ESSENTIAL JOB REQUIREMENTS</b></p>
<div>
<ul><li>Possess a Bachelor&rsquo;s degree in Counseling, Psychology, Sociology, or related field or; an Associates of Arts degree and a minimum of two years&rsquo; experience in a residential setting or shelter program or; a high school diploma/GED and a minimum of two (2) years&rsquo; experience in a residential setting or shelter program.</li></ul>
<ul><li>Ability to work effectively with program residents, who are diagnosed with chronic mental illness.</li></ul>
<ul><li>Ability to obtain certified training in emergency first aid procedures and CPR.</li></ul>
<ul><li>Ability to communicate effectively in written and spoken English.</li></ul>
<ul><li>Ability to operate Homeless Management Information System (HMIS).</li></ul>
<ul><li>Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms.</li></ul>
<ul><li>Possess a valid driver&rsquo;s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.</li></ul>
<ul><li>Ability to pass a pre-employment criminal background check.</li></ul>
<ul><li>Ability to pass a pre-employment drug screen and TB test.</li></ul>
</div>
<p><b>COMPANY BENEFITS:</b></p>
<ul>
<li>Pay Range: Class 120 ($19.13 &ndash; $25.17/hour)</li>
<li>Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits</li>
<li>Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program</li>
<li>On the job training including paid professional development and career development
</li><li>Rewarding work environment with excellent opportunities for career growth
</li><li>Meaningful relationships with your co-workers and the individuals we serve
</li><li>Family-oriented environment
</li><li>Mileage reimbursement for travel
</li><li><p>Regular work schedule (Monday through Friday, 8am - 5pm)</p></li></ul><br>
<p>
</p><p><i>We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.</i></p>
<p><i>
Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.</i></p></div><p></p>

Case Worker I

The Salvation Army

Case Management Responsibilities (60%)
<br>Interviews applicants to determine eligibility for program enrollment based on established guidelines and
<br><b>requirements:</b> conduct needs assessment, obtains pertinent information and establish program goals for
<br>eligible clients; refers applicants to internal case management specialists, and/or other agencies if not
<br>appropriate for program.
<br>Develops client intake for clients; instructs clients in completing necessary paperwork including goals
<br>and/or budget forms; completes orientation check-off form and obtains release of information forms when
<br>appropriate.
<br>Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will
<br>enable them to functionally cope with their environment; obtains speakers and workshop presenters as
<br>needed.
<br>Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance,
<br>records retention, budget planning, scheduling, etc.
<br>Refers clients to appropriate programs or other agencies based on clients needs and in accordance with
<br>their program plan.
<br>Completes discharge plans of clients exiting the program; transfers file contents to non-active file.
<br>Attends community meetings with representatives of other agencies to educate them about the program;
<br>makes client referrals and maintain awareness of client's progress.
<br>Interviews clients to determines appropriate, placement and/or referrals to other agencies.
<br>Co-facilitate Life Skill Groups; plans group activities and focus; provides group participants with
<br>information offered by other community services.
<br>Social Services Responsibilities (20%)
<br>Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on
<br>program guidelines and restrictions, records clients disposition and other pertinent information.
<br>Assist Veteran’s Program Coordinator, Director of Operations and Director of Social Services in
<br>monitoring the Veteran’s Program Contract Requirements.
<br>Assist with conducting weekly shelter inspections
<br>Assist Veterans’ Program Coordinator with Weekly Medication Management.
<br>Transport Veterans to VA medical/benefits appointments at the VA in Salisbury.
<br>.
<br>Assist Veterans in locating landlords that will use their HUD VASH voucher (transporting once every 2
<br>weeks to look for housing).
<br>Assist Veterans with concerns as requested. Relay client issues and concerns to Coordinator of Veteran’s
<br>Program.
<br>Administrative Responsibilities (20%)
<br>Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and
<br>completeness of the same.
<br>Prepares and maintains client files documenting pertinent client information; prepares and maintains
<br>records of clients’ progress in files; completes assessment forms, monthly client statistics and progress
<br>notes; enters pertinent information into the established Homeless Management Information System
<br>(HMIS).
<br>Monitor supplies and make recommendations for reorders.
<br><br>
<b>Other Responsibilities:</b><br>
Assists with community service workers as needed.
<br>Performs other duties as assigned
<br><br>
<b>Knowledge, Skills, and Abilities:</b><br>
Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform
<br>the same.
<br>Knowledge of the principles and practices of social service case management.
<br>Knowledge of community resources.
<br>Skill in Microsoft Word and Excel applications with the ability to effectively create and maintain
<br>Spreadsheets.
<br>Ability to interview clients to evaluate and serve their needs.
<br>Ability to work well with homeless veteran population.
<br>Ability to communicating in Spanish language is helpful.
<br>Ability to handle multiple duties simultaneously
<br>Ability to meet job attendance requirements as designated by day and shift
<br>Ability to pass drug screening test requirement
<br>Ability to interpret and implement programs to meet goals and objectives
<br>Ability to determine client eligibility for program assistance based on specific program guidelines and
<br>restrictions.
<br>Ability to build and maintain effective working relationships with the public and community agencies.
<br>Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive
<br>to their concerns.
<br>Ability to present a positive and professional image of The Salvation Army.
<br><br>
<b>MINIMUM QUALIFICATIONS REQUIRED:</b><br>
<b>Education and Experience:</b><br>
Associate degree or two years of college coursework from an accredited college or university in Social
<br>Work, Behavioral Science, or a related field,
<br>and
<br>Two years’ experience working in a social or public service environment with residential program and/or
<br>employment counseling preferred,
<br>or
<br>any equivalent c

Case Worker (VA)

TEEMA

<div><p><b>Location:</b> REMOTE in approved USA States<br>
<b>Job Summary:</b></p><p>
We are seeking a <b>Congressional Relations Representative</b> to manage and respond to priority correspondence from Congressional offices, White House, VA and DOD leadership, and other government entities. In this role, you will research, compile facts, and develop timely, high-quality written responses. You&rsquo;ll collaborate with Congressional staffers, Veterans, healthcare providers, and internal teams to resolve complex issues related to <b>VA and DOD contracts</b>.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><p><b>
Priority Inquiry Management:</b> Review and analyze incoming correspondence from Congressional offices, VA, DOD, and DHA to determine appropriate courses of action.</p></li><li><p><b>
Research &amp; Analysis:</b> Access internal systems to track claims, eligibility, enrollment, authorizations, and customer service issues. Collaborate with internal teams and external agencies to gather accurate information.</p></li><li><p><b>
Written Correspondence:</b> Draft clear, accurate, and timely responses to inquiries, ensuring they address all concerns effectively.</p></li><li><p><b>
Stakeholder Collaboration:</b> Communicate with Congressional staff, Veterans, providers, and government officials to obtain information and provide resolutions.</p></li><li><p><b>
Documentation &amp; Tracking:</b> Utilize proprietary systems to log all correspondence, track casework progress, and ensure timely resolution.</p></li><li><p><b>
Record Management:</b> Maintain detailed records and files on all Congressional Relations casework, ensuring proper documentation and compliance with timelines.</p></li></ul><h3 class="jobSectionHeader"><b>
Qualifications:</b></h3><p>
<b>Required:</b></p><ul><li><p>
Bachelor&rsquo;s degree in Political Science, Communications, Social Work, or related field.</p></li><li><p>
U.S. Citizenship.</p></li><li><p>
Ability to obtain and maintain a <b>favorable Interim and final adjudicated Department of Defense (DoD) background investigation</b>.</p></li><li><p>
Minimum <b>1 year of experience</b> in Government and/or Congressional Relations at the federal or state level.</p></li><li><p>
Strong verbal and written communication skills.</p></li></ul>
#Workwolf #BCDC_Consulting</div>

Congressional Case Worker

Children And Families First Delaware Inc

<div>Description:
<p>
The Counselor I is responsible for providing assessment, prevention, and crisis intervention through home-based and family focused support services. The Counselor I maintains a flexible, organized and efficient work schedule and is subject to work more than a normal work day and be on-call to facilitate program services.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b> include the following. Other duties may be assigned.</p><ul><li>
Adhere to an evidenced-based social work model, principles and practices.</li><li>
Carry and manage up to 15 cases.</li><li>
Conduct initial intake with client and family/guardian.</li><li>
Provide home based services (ie. assessment, counseling, crisis intervention, advocacy, and referral) to clients and families.</li><li>
Establish and maintain therapeutic relationships with clients and families through ongoing engagement strategies.</li><li>
Provide after hours on-call coverage on a rotating basis.</li><li>
Testify at court hearings as necessary.</li><li>
Participate in regular peer review, individual supervision, and case consultation as appropriate.</li><li>
Establish and maintain professional, collaborative relationships with the agency, community, and key stakeholders.</li><li>
Maintain timely documentation in agency database system (ie. assessments, service plans, safety plans, case notes, discharge plans) and other required records in accordance with agency, state accreditation, and other requirements, policies, and procedures.</li><li>
Plan, design, and present educational programs as appropriate.</li><li>
Supervise students as assigned.</li><li>
Participation in the PQ Process.</li><li>
Maintain agency standards regarding confidentiality, quality, and productivity.</li><li>
Transport clients as needed utilizing company vehicles.</li><li>
Serve on staff committees as assigned and/or approved.</li></ul><p>
EDUCATION and/or EXPERIENCE</p><p>
Bachelor&rsquo;s degree in social work, human services or related degree with 2-3 years of related experience, preferred, Associate&rsquo;s degree in human services or related degree with 2-3 years of related experience, required.</p><p><b>
Benefits include:</b></p><ul><li>
Health, Dental, Vision Insurance</li><li>
401 (k) plan with matching</li><li>
Life Insurance, Short and Long Term Disability Insurance</li><li>
Education and Training Benefits, such as tuition assistance, clinical licensure assistance</li><li>
Perk's Plus, Employee Wellness Benefits</li><li>
Vacation, Sick, Personal and Holiday Pay</li><li>
Milage Reimbursement, and access to an agency vehicle</li></ul>
Requirements:
<p><b>
QUALIFICATIONS</b></p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>Demonstrated ability to engage effectively and respectfully with a diverse service population.</li><li>Prior professional or academic experience in child welfare, family services, or community-based organizations.</li><li>Exceptional organizational and time-management abilities.</li><li>Strong verbal and written communication skills.</li><li>Previous experience working with specific age groups (e.g., children or adolescents) as required by the program.</li><li>Flexibility to adjust work assignments and schedules, including evenings and weekends, to meet client needs.</li><li>Willingness and ability to travel within the assigned county and statewide.</li><li>Must possess and maintain a valid driver&rsquo;s license that meets agency insurance requirements.</li><li>A consistent commitment to safe driving practices.</li></ul><p>
EOE</p></div>

Child Welfare Case Worker

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