casualty claims specialist

First Chicago Insurance Company

<div>Are you unhappy at your present job?
Are you going nowhere in your current position?
Is it time for a change? 
Are you an experienced Auto Bodily Injury Claims Specialist looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities? 
If you answered YES to the above, it's time to talk to First Chicago Insurance Company!
We offer:
<ul><li>Competitive Salaries</li><li>
Excellent benefits</li><li>
Growth opportunities!</li></ul>
Apply only if you consider yourself a career professional who loves to work, because we work hard here! 
If you are an experienced AUTO CLAIMS PROFESSIONAL (with many years of auto and especially nonstandard auto related experience) we'll make sure you are COMPENSATED AS A PROFESSIONAL!! 
We are seeking an experienced Auto Bodily Injury Claims Specialist!
The Auto Bodily Injury Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. 
DUTIES &amp; RESPONSIBILITIES:<ul><li>
Review &amp; determine course of action on each file assigned, utilizing technical knowledge &amp; experience for the purpose of supporting final disposition of a loss</li><li>
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim</li><li>
Process Bodily Injury, and coverage claims in accordance with established office procedures</li><li>
Work closely with Third Parties, plaintiff counsel, Claim Director and Chief</li><li>
Operating Officer to determine necessary injury and coverage investigation</li><li>
Research case and statutory law in order to conduct proper claim investigation</li><li>
Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims</li><li>
Prepare and present claim evaluations for the appropriate settlement authority</li><li>
Maintain reasonable expense factors</li><li>
Handle other duties as assigned</li></ul> 
QUALIFICATIONS REQUIRED:<ul><li>
3-5 Years in Auto Casualty claims experience a MUST!</li><li>
Non-Standard Auto Claims experience preferred, not required</li><li>
Minimum 5 years of Auto Bodily Injury Casualty experience to be considered hybrid/remote</li><li>
Knowledge of legal and medical terminology</li><li>
Excellent negotiation, communication, written, organizational and interpersonal skills</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claims adjuster</li><li>
Proficiency in Microsoft Office products</li></ul> 
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:<ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental and Vision Reimbursement</li><li>
Short Term Disability/Long Term Disability</li><li>
Life Insurance</li><li>
Flexible Spending Account</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement
</li><li>Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul> 
Estimated Compensation Range: $54,750/year-$97,500/year*<ul><li>Published ranges are estimates</li></ul></div>

Auto Casualty Claims Specialist

<div>Are you unhappy at your present job?
Are you going nowhere in your current position?
Is it time for a change? 
Are you an experienced Auto Bodily Injury Claims Specialist looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities? 
If you answered YES to the above, it's time to talk to First Chicago Insurance Company!
We offer:
<ul><li>Competitive Salaries</li><li>
Excellent benefits</li><li>
Growth opportunities!</li></ul>
Apply only if you consider yourself a career professional who loves to work, because we work hard here! 
If you are an experienced AUTO CLAIMS PROFESSIONAL (with many years of auto and especially non-standard auto related experience) we'll make sure you are COMPENSATED AS A PROFESSIONAL!! 
We are seeking an experienced Auto Bodily Injury Claims Specialist!
The Auto Bodily Injury Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. 
DUTIES &amp; RESPONSIBILITIES:<ul><li>
Review &amp; determine course of action on each file assigned, utilizing technical knowledge &amp; experience for the purpose of supporting final disposition of a loss</li><li>
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim</li><li>
Process Bodily Injury, and coverage claims in accordance with established office procedures</li><li>
Work closely with Third Parties, plaintiff counsel, Claim Director and Chief</li><li>
Operating Officer to determine necessary injury and coverage investigation</li><li>
Research case and statutory law in order to conduct proper claim investigation</li><li>
Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims</li><li>
Prepare and present claim evaluations for the appropriate settlement authority</li><li>
Maintain reasonable expense factors</li><li>
Handle other duties as assigned</li></ul> 
QUALIFICATIONS REQUIRED:<ul><li>
3-5 Years in Auto Casualty claims experience a MUST!</li><li>
Non-Standard Auto Claims experience preferred, not required</li><li>
Minimum 5 years of Auto Bodily Injury Casualty experience to be considered hybrid/remote</li><li>
Knowledge of legal and medical terminology</li><li>
Excellent negotiation, communication, written, organizational and interpersonal skills</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claims adjuster</li><li>
Proficiency in Microsoft Office products</li></ul> 
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:<ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental and Vision Reimbursement</li><li>
Short Term Disability/Long Term Disability</li><li>
Life Insurance</li><li>
Flexible Spending Account</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement
</li><li>Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul> 
Estimated Compensation Range: $54,750/year-$97,500/year*<ul><li>Published ranges are estimates</li></ul></div>

CSAA Insurance Group, a AAA Insurer

<div>External candidates: In order for your application to be correctly processed please sign-in before you apply
Internal candidates: Please go to Workday and click &quot;Find Jobs&quot; link under Career
Thank you for considering opportunities with us!
Job Title
Commercial Casualty Claims Specialist - Remote
Requisition Number
R7722 Commercial Casualty Claims Specialist - Remote (Open)
Location
Colorado - Home Teleworkers
Additional Locations
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}
Job Information
We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today&rsquo;s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service. We&rsquo;re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We&rsquo;re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.
We are actively hiring for a Commercial Casualty Claims Specialist&ndash; Remote
**Please note that without exception, this role requires a Saturday through Wednesday work schedule (with Thursday and Friday off).**
Your Role: As a Commercial Casualty Claims Specialist, you will be responsible to resolve all aspects of 1st and 3rd party injury claims of low to moderate complexity for personal lines as well as our commercial claims. Your duties will require you to become licensed in several states as you will be handling claims in a multitude of regions across the nation.<h2 class="jobSectionHeader">
Your Work:</h2><ul><li>
Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision.</li><li>
Handle all aspects of liability injury claims of low to moderate complexity to include all coverage, liability and damage concerns.</li><li>
Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims.</li><li>
Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed.</li><li>
Make coverage determinations and conduct investigative work of a complex nature, advising customers as to accurate course of action related to coverage issues.</li><li>
Make appropriate liability determinations based upon the evidence gathered.</li><li>
Evaluate any potential for subrogation and initiate an initial notice of subrogation request.</li><li>
Develop negotiation strategies to resolve claims effectively and efficiently with insureds, claimants, or representatives of the injured parties.</li><li>
Communicate pertinent case facts to a supervisor, manager or committee when appropriate.</li><li>
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).</li><li>
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).</li><li>
Travels as needed for role, including divisional / team meetings and other in-person meetings.</li><li>
Fulfills business needs, which may include investing extra time, helping other teams, etc.</li></ul><h2 class="jobSectionHeader">
Required Experience, Education and Skills:</h2><ul><li>
2+ years of Casualty claims experience OR a minimum of 2 years of claims experience including 1+ year of Commercial claims experience.</li><li>
High School / GED or a minimum of 3 years experience in a Casualty claims role within P&amp;C insurance industry.</li><li>
Required to acquire and/or maintain multiple Adjuster&rsquo;s Licenses (state-specific) within the first 90 days of employment and/or job transfer.</li></ul><h2 class="jobSectionHeader">
What would make us excited about you:</h2><ul><li>
3+ years of Casualty claims handling experience.</li><li>
Prior experience with Commercial policies.</li><li>
BA/BS in business, insurance or related area.</li><li>
Flexibility to work any shift during the operating hours of 5:30 a.m. to 7 p.m. in your time zone, which may include evenings and/or weekends.</li><li>
Capability to complete training and perform the job in a remote setting as required.</li><li>
Outstanding interpersonal and strong computer navigation abilities.</li><li>
Ability to handle several tasks simultaneously.</li><li>
Shows respect for differences through excellent communication skills with people from an array of backgrounds.</li></ul>
Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.
Why Choose a Career at Mobilitas?
At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.
Career Growth: We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.
Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don&rsquo;t miss important updates from us.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact jobs@mobilitasinsurance.com
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
Mobilitas does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Mobilitas Insurance Group is an equal opportunity employer.
#LI-CH1
.
The national average salary range for this position is $62,460.00-$69,400.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $62,460.00-$83,400.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 7% of eligible pay.
This job posting will be unposted on Sat, 16 May 2026.</div>

Commercial Casualty Claims Specialist - Remote

<div>We are Hiring for a Trainee to learn and handle Auto Bodily Injury Casualty Claims!
Are you a high performing Auto Liability PD Claim Professional, seeking advancement within your career?
Are you interested in learning how to handle injury claims, up to and including attorney represented complex casualty claims?
Are you currently in a Claims role and feel that there is no opportunity to grow your Claims career?
If you answered YES, then look no further! First Chicago Insurance is recruiting a training class of ambitious individuals who currently excel within the auto liability PD claims insurance industry. No prior auto bodily injury/casualty claims handling experience required!
At the end of the training program, you will be expected to and able to successfully investigate, evaluate, negotiate, and resolve bodily injury, uninsured/underinsured motorist bodily injury, and medical payments claims.
The training class will run approximately 4-6 weeks and will be a balanced mix of classroom instruction and on-the-job/side-by-side training.
Following is more information about this unique opportunity to elevate your insurance career:
The Casualty Specialist Trainee will be responsible for the investigation and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. 
DUTIES &amp; RESPONSIBILITIES:
<ul><li>Review &amp; determine course of action on each file assigned, utilizing technical knowledge &amp; experience for the purpose of supporting final disposition of a loss.</li><li>
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability, status, and damages that are applicable for each claim.</li><li>
Process Bodily Injury, and coverage claims in accordance with established office procedures.</li><li>
Work closely with Third Parties, plaintiff counsel, Claim Director and Chief Operating Officer to determine necessary injury and coverage investigation.</li><li>
Research case and statutory law in order to conduct proper claim investigation.</li><li>
Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.</li><li>
Prepare and present claim evaluations for the appropriate settlement authority.</li><li>
Maintain reasonable expense factors.</li><li>
Handle other duties as assigned.</li></ul> 
QUALIFICATIONS REQUIRED:<ul><li>
2+ years of auto liability property damage claim adjusting experience is required.</li><li>
JD (Juris Doctorate) a plus!</li><li>
Non-standard Auto Claims handling experience preferred is not required.</li><li>
Excellent negotiation, written and verbal communication, organizational and interpersonal skills.</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.</li><li>
Proficiency in Microsoft Office products.</li><li>
Bilingual in Spanish preferred but not required.</li><li>
On-Site position in Bedford Park, IL.</li></ul> 
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:<ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Short Term Disability/Long Term Disability</li><li>
Life Insurance</li><li>
Flexible Spending Account</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement Training Programs</li><li>
Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul> 
Estimated Compensation Range: $27.88/hr.-$31.25/hr.*<ul><li>Published ranges are estimates</li></ul></div>

Trainee Casualty Claims Specialist

Liberty Mutual Insurance

<div>Description
<div><h2 class="jobSectionHeader">Lead With Expertise. Deliver Impact That Matters. Grow With a Company That Invests in You.</h2>
At Liberty Mutual, we show up for people in their toughest moments, and we show up for our employees with the same commitment. Our Complex Casualty Claims Team is expanding, and we&rsquo;re seeking a Senior Claims Resolution Specialist who brings deep technical expertise, sharp critical thinking, and a passion for doing what&rsquo;s right. We are currently hiring for the Central and Southwest Regions due to this growth. 
If you&rsquo;re energized by the challenge of managing high‑exposure, complex, and catastrophic injury claims, and you want to work in an environment where professionalism, integrity, and empathy guide everything we do, this is the role for you.<h2 class="jobSectionHeader">
 What Makes This Role Special</h2><h3 class="jobSectionHeader">
You Own the Complex Work</h3>
You&rsquo;ll be the point person on severe and catastrophic auto and homeowner&rsquo;s casualty claims, navigating litigation, partnering with counsel, and driving strategy.<h3 class="jobSectionHeader">
Your Expertise Is Valued</h3>
Your judgment plays a key role in shaping outcomes. You&rsquo;ll influence decisions on some of our most significant claims, backed by leaders who respect your experience.<h3 class="jobSectionHeader">
Flexibility Meets Purpose</h3>
This role is remote or hybrid depending on location, with only a modest two days a month expectation if you live near a hub.<h3 class="jobSectionHeader">
You&rsquo;ll Keep Growing</h3>
From advanced technical training to mentorship opportunities, we&rsquo;re dedicated to helping you expand your impact.<h3 class="jobSectionHeader">
Competitive Bonus Opportunity</h3>
External candidates with an active FL or TX All‑Lines Adjuster License (CEs current) may qualify for a $2,500 sign‑on bonus.<h1 class="jobSectionHeader">
What You&rsquo;ll Do</h1><ul><li>
Manage the investigation, evaluation, and resolution of complex auto and homeowner&rsquo;s casualty claims.</li><li>
Assess coverage, liability, and damages; recommend settlement strategies and escalate appropriately for authority review.</li><li>
Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.</li><li>
Collaborate closely with trial counsel; attend mediations, arbitrations, trials, hearings, and conferences.</li><li>
Prepare detailed litigation and trial reports for local management and Home Office.</li><li>
Communicate effectively with policyholders, witnesses, attorneys, and claimants to gather information and provide guidance.</li><li>
Responds to various written and telephone inquiries including status reports.</li><li>
Maintain accurate reserves, recommending increases on cases in excess of authority.</li><li>
Safeguard financial and confidential information across all claim files.</li><li>
Oversee billing practices of outside and in‑house counsel to ensure compliance and cost efficiency.</li><li>
May assist as a resource to the team, stepping in for the Claims Team Manager when needed or mentoring colleagues; or representing the company on matters involving state or federal regulatory agencies.</li><li>
Participate in special projects at the direction of leadership.</li></ul><h1 class="jobSectionHeader"> 
What You Bring</h1><h3 class="jobSectionHeader">
Ideal Experience Includes:</h3><ul><li>
5+ years managing complex and litigated casualty claims</li><li>
Deep expertise handling severe to catastrophic injuries and fatalities</li><li>
Strong analytical thinking, negotiation skills, and sound judgment</li><li>
Ability to thrive in a fast‑paced, high‑stakes environment</li><li>
Professionalism, empathy, and exceptional communication skills</li></ul><h1 class="jobSectionHeader">
Where You Can Work</h1>
If you live within 50 miles of one of our hub locations, the role is hybrid (2 days in office). Otherwise, it may be fully remote. Candidates located in the Central, Mountain, or Pacific time zones would be most ideal as this position supports claims located in the Central and Southwest regions. 
Hub Locations: 
Chandler, AZ 
Clifton Park, NY 
Columbus, OH 
Indianapolis, IN 
Lake Mary, FL 
Liberty Lake, WA 
Marlton, NJ 
Plano, TX 
Suwanee, GA 
Warrenville, IL 
Westborough, MA 
Travel: 10% for mediations, arbitrations, trials, or in‑person events.<h1 class="jobSectionHeader"> 
Training That Sets You Up for Success</h1>
Your growth begins on day one. Active engagement and reliable attendance during training are mandatory and crucial to your success in this high‑impact role.</div>
Qualifications<div><ul><li>
Must have an advanced knowledge of coverage, liability, and complex claims handling procedures.</li><li>
Must be knowledgeable of state and federal laws in the adjuster's jurisdiction.</li><li>
A full working knowledge of claims operations and procedures is required.</li><li>
Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills.</li><li>
The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 5-7 years of directly related experience.</li><li>
Ability to obtain proper licensing as required.</li></ul></div>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Senior Casualty Claims Resolution Specialist - Central/Southwest Region

Nationwide Mutual Insurance Company

<div>If you&rsquo;re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide&rsquo;s Property and Casualty team could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers and partners are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.<div>
Territory: We are seeking an experienced claims professional located in central/eastern Pennsylvania to support our assigned territory.</div><div>
What You Can Expect: This position will specialize in farm property and/or agribusiness property field claims. The role involves handling complex commercial agribusiness and farm claims, with average claim severity ranging from $200K to $1M+.</div><div>
Travel Requirements</div><div><ul><li>
Travel expectation: 25%&ndash;50%</li><li>
Primary travel will be within a 5‑hour driving radius of the employee&rsquo;s home base</li><li>
Overnight travel may be required, depending on claim location and complexity</li><li>
CAT duty assignments override standard travel parameters and may require extended travel or overnight stays as business needs dictate</li></ul></div><div>
The Ideal Candidate Will Have</div><div><ul><li>
5+ years of commercial and/or property field-based claims experience</li><li>
Farm and/or agribusiness claims handling experience (preferred)</li><li>
Xactimate estimating experience</li><li>
Strong estimating and damage assessment skills (beneficial)</li><li>
Demonstrated customer service expertise</li><li>
Proven ability to manage multiple competing priorities simultaneously</li><li>
Strong written and verbal communication skills</li></ul></div><div>
#LI-BC1</div>
Job Description Summary
Do you have a strong desire to resolve complicated insurance claims by providing prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problem-solve claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you!
 
 
As a Claims Specialist III, you will work on commercial property damage claims of a serious and sometimes complex nature. We&rsquo;ll count on you to promote and provide outstanding customer service. You&rsquo;ll adjust serious exposure commercial property claims requiring investigation, property damage evaluation and negotiations. In addition, you&rsquo;ll handle lawsuit files to conclusion and oversee defense counsel activities. And you&rsquo;ll be responsible for the handling of claims according to prescribed authorization.
Job Description
Key Responsibilities:<ul><li>
Promptly and effectively handles assigned claims, with little to no direction and oversight, that may include complex and catastrophic casualty losses. Makes decisions within delegated authority and recommends settlement values in the disposition of serious and sometimes complex claims as outlined in company policies and procedures. Adheres to high standards of professional conduct consistent with the delivery of superior service.</li><li>
Uses various methods of settlement in those cases where warranted; assigns cases to outside vendors as warranted.</li><li>
Opens, closes and adjusts reserves in alignment with company practices designed to ensure reserve adequacy. Recommends Special Reserves where necessary, according to Corporate Reserving Guidelines. Adheres to file conferencing notification and authority procedures.</li><li>
Maintains current knowledge of: assigned insurance lines; court decisions that may affect the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars or training sessions.</li><li>
Mentors less experienced claims associates and assists with training/presentations as assigned by claims management.</li><li>
Partners with Special Investigative Unit (SIU) and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for suit, trial, or subrogation.</li><li>
Oversees defense counsel in all lawsuit activities from inception throughout the life of the claim.</li><li>
Delivers a positive customer service experience to internal, external, current and prospective Nationwide customers.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Claims Manager. Individual contributor role.
Typical Skills and Experiences:
Education: Undergraduate studies in business administration or related field preferred and/or relevant experience.
License/Certification/Designation: Successful completion of required claims certification schools/courses. Professional development such as IIA or CPCU preferred. State licensing where required. Obtain Xactimate Level 1 certification within a year of start date. Obtain Xactimate Level 2 certification within two years of employment.
Experience: Five years commercial property claims handling experience preferred.
Knowledge, Abilities and Skills: Extensive knowledge of medical, legal and/or commercial claims terminology, state regulations, claims processes, standard methodologies, and customer relationship management. Advanced knowledge of insurance theory and practices, insurance contracts and their application. Excellent customer service skills and validated ability to proactively meet customer needs. Analytical skills vital to making decisions and reaching resolution in application of coverage, laws of jurisdiction to investigation facts, policy exclusions and exceptions. Proven interpersonal skills to effectively prioritize increased and more complex workloads. Able to demonstrate strong but flexible standards which are balanced based on the conflicting demands of the position. Excellent written and verbal communication skills necessary to optimally communicate and/or influence various audiences. Demonstrated leadership capabilities to effectively train, coach, and provide feedback to less experienced associates. Knowledge of claims systems. Extensive knowledge of best claims methodologies used to resolve serious and/or high exposure/large loss commercial claims. Validated ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Analytical skills used to make independent decisions and resolve issues; proven ability to coordinate with defense counsel in the handling of cases involving serious and sometimes complex commercial property damage issues from inception through trial. Organizational skills to effectively establish work priorities according to best claims practices. Ability to operate personal computer and related software.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Inside or field claims environment. May require ability to sit and use telephone and personal computer for extended periods. Able to make physical inspections of accident scenes and property loss sites. Able to climb ladders, balance at various heights, stoop, bend and/or crawl to inspect vehicles and structures. Able to work outside in all types of weather. Able and willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Available to work catastrophes (CAT). Must have a valid driver&rsquo;s license with satisfactory driving record in accordance with Nationwide standards.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. 
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Claims Specialist III, Commercial Property : $88,000.00-$164,000.00
The expected starting salary range for Claims Specialist III, Commercial Property : $88,000.00 - $132,000.00</div>
 <ul><li>Job Category Claims
</li><li>Position Type Full Time
</li><li>Posted 2026-04-10T17:08:01.245535+00:00
</li><li>Location(s) Pennsylvania
</li><li>Line of Business
</li><li>Entity
</li><li>Recruiter
</li><li>Hiring Manager
</li><li>Experience Level
</li><li>Req ID 097612</li></ul>

Claims Specialist III, Commercial Property (Farm & AG)

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Claims Specialist III, Commercial Property (Farm & AG)