f&b supervisor Jobs in International Agreements Jobs In Manama

f&b supervisor

corporate sales executive (f&b) Jobs in International Agreements Jobs In Manama

corporate sales executive (f&b)

arabic chef Jobs in International Agreements Jobs In Manama

arabic chef

bar captain - la plage (outdoor restaurant) Jobs in International Agreements Jobs In Manama

bar captain - la plage (outdoor restaurant)

bar manager Jobs in International Agreements Jobs In Manama

bar manager

catering captain

Gulf Hotel Bahrain Convention and Spa

Job Summary: We are seeking a Banquet Captain, Responsible for overseeing banquet setup and service, ensuring cleanliness, organization, and excellent guest experience while supporting team operations and maintaining company standards.Key Responsibilities:<ul><li>Inspect staff grooming and event setups.</li><li>Communicate with guests and departments to meet needs.</li><li>Set up and maintain Catering to company standards.</li><li>Ensure safety, cleanliness, and adherence to policies.</li><li>Provide excellent guest service and handle special requests.</li><li>Perform physical duties such as lifting, bending, and standing for long periods.</li><li>Complete other duties as assigned.</li></ul>Requirements:<ul><li>Previous Catering or hospitality experience preferred.</li></ul>Job Type: Full-time

Catering Captain

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Sales Executive support the Sales Manager Sales Executive with driving revenue by identifying new business opportunities, promoting the hotel&rsquo;s services and managing relationships with corporate client in the KSA market. The role focuses on proactive sales, account development, and delivering a seamless client experience aligned with the hotel&rsquo;s standards.
 
 
 The Sales Executive is key to supporting the overall sales strategy, facilitating seamless communication between clients and the hotel.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist the Sales Manager with generating proposals, contracts, and agreements for clients.
 </li>
 <li>
 Prepare and organize sales kits, presentations, and marketing materials for client meetings and events.
 </li>
 <li>
 Maintain accurate records of sales activities, leads, and bookings in the CRM or hotel sales system.
 </li>
 <li>
 Serve as the first point of contact for incoming client inquiries, providing information about the hotel&rsquo;s services, room rates, and event spaces.
 </li>
 <li>
 Coordinate communication between the sales team and clients, ensuring prompt responses to inquiries, changes, and requests.
 </li>
 <li>
 Assist with group reservations and room blocks, ensuring client needs and preferences are met.
 </li>
 <li>
 Collaborate with event planners, catering, and operations teams to ensure smooth execution of group bookings, meetings, and special events.
 </li>
 <li>
 Confirm and update room blocks, meeting space bookings, and event details with clients and internal teams.
 </li>
 <li>
 Coordinate rooming lists, group arrivals, and VIP requests with the front desk and housekeeping departments.
 </li>
 <li>
 Maintain accurate and up-to-date records of sales activities, client interactions, and bookings.
 </li>
 <li>
 Generate regular sales reports for the sales team and management, providing insights into occupancy, revenue, and client activity.
 </li>
 <li>
 Monitor sales performance against targets and assist with preparing performance analysis for senior management.
 </li>
 <li>
 Assist with the organization and promotion of special events, site tours, and client presentations.
 </li>
 <li>
 Support the sales and marketing teams with collateral creation, including brochures, promotional materials, and email campaigns.
 </li>
 <li>
 Help coordinate hotel participation in trade shows, sales missions, and networking events.
 </li>
 <li>
 Liaise with various hotel departments (e.g., front office, housekeeping, catering, and operations) to ensure the smooth delivery of services for sales clients.
 </li>
 <li>
 Ensure that all departments are aware of client requirements, including room setups, catering needs, and special guest requests.
 </li>
 <li>
 Communicate special promotions, packages, or events to all relevant hotel teams.
 </li>
 <li>
 Follow up with clients post-event or booking to ensure satisfaction and gather feedback.
 </li>
 <li>
 Assist in resolving client issues or concerns, ensuring timely and effective solutions.
 </li>
 <li>
 Maintain relationships with existing clients to encourage repeat business and referrals.
 
 
 </li>
 </ul>
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Communication
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Organisation
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Service excellence
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Accountability
 </li>
 <li>
 &ldquo;Can do&rdquo; attitude
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality, Business Administration, Sales, or a related field (preferred but not required).
 </li>
 <li>
 Previous experience working in sales, event coordination, or administrative support will be an advantage.
 </li>
 <li>
 Language requirement: English &amp; Arabic
 </li>
 </ul>
</div>

Sales Executive - KSA market

<div>
 
 Summary
 
 
 
 The Sales Executive support the Sales Manager Sales Executive with driving revenue by identifying new business opportunities, promoting the hotel&rsquo;s services and managing relationships with International Corporate, Long Stay (projects ), and Government and Leisure packages.
 
 
 The role focuses on proactive sales, account development, and delivering a seamless client experience aligned with the hotel&rsquo;s standards.
 
 
 The Sales Executive is key to supporting the overall sales strategy, facilitating seamless communication between clients and the hotel.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist the sales team in generating proposals, contracts, and agreements for clients.
 </li>
 <li>
 Prepare and organize sales kits, presentations, and marketing materials for client meetings and events.
 </li>
 <li>
 Maintain accurate records of sales activities, leads, and bookings in the CRM or hotel sales system.
 </li>
 <li>
 Serve as the first point of contact for incoming client inquiries, providing information about the hotel&rsquo;s services, room rates, and event spaces.
 </li>
 <li>
 Coordinate communication between the sales team and clients, ensuring prompt responses to inquiries, changes, and requests.
 </li>
 <li>
 Assist with group reservations and room blocks, ensuring client needs and preferences are met.
 </li>
 <li>
 Collaborate with event planners, catering, and operations teams to ensure smooth execution of group bookings, meetings, and special events.
 </li>
 <li>
 Confirm and update room blocks, meeting space bookings, and event details with clients and internal teams.
 </li>
 <li>
 Coordinate rooming lists, group arrivals, and VIP requests with the front desk and housekeeping departments.
 </li>
 <li>
 Maintain accurate and up-to-date records of sales activities, client interactions, and bookings.
 </li>
 <li>
 Generate regular sales reports for the sales team and management, providing insights into occupancy, revenue, and client activity.
 </li>
 <li>
 Monitor sales performance against targets and assist with preparing performance analysis for senior management.
 </li>
 <li>
 Assist with the organization and promotion of special events, site tours, and client presentations.
 </li>
 <li>
 Support the sales and marketing teams with collateral creation, including brochures, promotional materials, and email campaigns.
 </li>
 <li>
 Help coordinate hotel participation in trade shows, sales missions, and networking events.
 </li>
 <li>
 Liaise with various hotel departments (e.g., front office, housekeeping, catering, and operations) to ensure the smooth delivery of services for sales clients.
 </li>
 <li>
 Ensure that all departments are aware of client requirements, including room setups, catering needs, and special guest requests.
 </li>
 <li>
 Communicate special promotions, packages, or events to all relevant hotel teams.
 </li>
 <li>
 Follow up with clients post-event or booking to ensure satisfaction and gather feedback.
 </li>
 <li>
 Assist in resolving client issues or concerns, ensuring timely and effective solutions.
 </li>
 <li>
 Maintain relationships with existing clients to encourage repeat business and referrals.
 
 
 </li>
 </ul>
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Communication
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Organisation
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Service excellence
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Accountability
 </li>
 <li>
 &ldquo;Can do&rdquo; attitude
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality, Business Administration, Sales, or a related field (preferred but not required).
 </li>
 <li>
 Previous experience working in sales, event coordination, or administrative support will be an advantage.
 </li>
 </ul>
</div>

Sales Executive - International Market

Ramada by Wyndham Bahrain

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Sales Executive support the Sales Manager Sales Executive with driving revenue by identifying new business opportunities, promoting the hotel&rsquo;s services and managing relationships with corporate client in the KSA market. The role focuses on proactive sales, account development, and delivering a seamless client experience aligned with the hotel&rsquo;s standards.
The Sales Executive is key to supporting the overall sales strategy, facilitating seamless communication between clients and the hotel.
KEY RESPONSIBILITIES<ul><li>
Assist the Sales Manager with generating proposals, contracts, and agreements for clients.</li><li>
Prepare and organize sales kits, presentations, and marketing materials for client meetings and events.</li><li>
Maintain accurate records of sales activities, leads, and bookings in the CRM or hotel sales system.</li><li>
Serve as the first point of contact for incoming client inquiries, providing information about the hotel&rsquo;s services, room rates, and event spaces.</li><li>
Coordinate communication between the sales team and clients, ensuring prompt responses to inquiries, changes, and requests.</li><li>
Assist with group reservations and room blocks, ensuring client needs and preferences are met.</li><li>
Collaborate with event planners, catering, and operations teams to ensure smooth execution of group bookings, meetings, and special events.</li><li>
Confirm and update room blocks, meeting space bookings, and event details with clients and internal teams.</li><li>
Coordinate rooming lists, group arrivals, and VIP requests with the front desk and housekeeping departments.</li><li>
Maintain accurate and up-to-date records of sales activities, client interactions, and bookings.</li><li>
Generate regular sales reports for the sales team and management, providing insights into occupancy, revenue, and client activity.</li><li>
Monitor sales performance against targets and assist with preparing performance analysis for senior management.</li><li>
Assist with the organization and promotion of special events, site tours, and client presentations.</li><li>
Support the sales and marketing teams with collateral creation, including brochures, promotional materials, and email campaigns.</li><li>
Help coordinate hotel participation in trade shows, sales missions, and networking events.</li><li>
Liaise with various hotel departments (e.g., front office, housekeeping, catering, and operations) to ensure the smooth delivery of services for sales clients.</li><li>
Ensure that all departments are aware of client requirements, including room setups, catering needs, and special guest requests.</li><li>
Communicate special promotions, packages, or events to all relevant hotel teams.</li><li>
Follow up with clients post-event or booking to ensure satisfaction and gather feedback.</li><li>
Assist in resolving client issues or concerns, ensuring timely and effective solutions.</li><li>
Maintain relationships with existing clients to encourage repeat business and referrals.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Communication</li><li>
Attention to detail</li><li>
Organisation</li><li>
Interpersonal skills</li><li>
Teamwork</li><li>
Service excellence</li><li>
Flexibility</li><li>
Accountability</li><li>
&ldquo;Can do&rdquo; attitude</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Bachelor&rsquo;s degree in Hospitality, Business Administration, Sales, or a related field (preferred but not required).</li><li>
Previous experience working in sales, event coordination, or administrative support will be an advantage.</li><li>
Language requirement: English &amp; Arabic</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Customer service</h3>
Customer Relationship Management<h3 class="jobSectionHeader">
Sales Skills</h3>
Sales<h3 class="jobSectionHeader">
General skills</h3>
Attention to Detail</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Leadership, Fun, Continuous learning</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Incentive plans, Learning &amp; development programmes, Career development</div></div>

TARTEEB

We are seeking a highly organized and detail-oriented Project Coordinator with at least 3 years of experience in event management to assist in the planning and execution of various events. The ideal candidate will have a passion for event management and the ability to manage multiple tasks effectively.Key Responsibilities:Event Planning: Assist in the planning and coordination of events from inception to completion, ensuring all aspects run smoothly.Logistics Management: Coordinate logistics such as venue selection, catering, transportation, and equipment rentals.Vendor and Supplier Management: Liaise with vendors, suppliers, and contractors to negotiate contracts and ensure timely service delivery. Oversee production schedules and quality control for all services provided.Production Coordination: Work closely with production teams to ensure all technical aspects of events (AV, lighting, staging) are executed according to plan.Budget Management: Assist in budget preparation and monitor expenses to ensure adherence to financial plans.Timeline Development: Create and maintain project timelines and ensure deadlines are met.Team Collaboration: Work closely with team members and stakeholders to communicate project updates and gather feedback.On-site Coordination: Oversee event setup and breakdown, ensuring all details are executed as planned.Post-event Evaluation: Assist in gathering feedback and conducting post-event evaluations to improve future events.Job Types: Full-time, Permanent

Freelancer - Project Coordinator

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25185294
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 The position is accountable for proactively soliciting all business segments (Transient, Group, and Catering) and handling sales &amp; catering opportunities both locally and internationally. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Proactively soliciting all local business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Ensure compliance with Ritz-Carlton Standard Operating Procedures to maintain brand integrity.
 
 
 
 CANDIDATE PROFILE
 
 
 
 Education and Experience
 
 
 Required:
 
 
 High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
 
 
 OR
 
 
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
 
 
 Preferred:
 
 
 Previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.
 
 
 
 Previous Experience Selling Luxury Brands And Experiential Services Preferred.
 
 
 
 
 CORE WORK ACTIVITIES
 
 
 
 Managing Sales Activities
 
 
 Solicits new business from non-deployed small local business accounts, and leads sent through internal referral mechanisms.
 
 
 Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales &amp; Marketing Planning and Support or other third-party data sources to generate leads.
 
 
 Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.
 
 
 Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, Sales Blitz, etc.).
 
 
 Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).
 
 
 Conducts site inspections for customer accounts as appropriate.
 
 
 Designs, develops and sells creative catered events.
 
 
 Maximizes revenue by up-selling packages and creative food and beverage.
 
 
 Develops menus that drive sales.
 
 
 Assists with selling, implementation and follow-through of catering promotions.
 
 
 Maintains complete and up-to-date lead information on each account in Opera System to verify accurate reporting and customer base information.
 
 
 Attend BEO meeting to ensure operational alignment of all attending departments for next events. Attend weekly Customer Engagement Meeting.
 
 
 Qualifies and maintains customer&rsquo;s long-term business potential and refers customers to market, field, hotel or national sales office, as required.
 
 
 Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into Opera System.
 
 
 Leverages MI Leads for Out of Org, Non-Deployed Accounts.
 
 
 Presents stakeholder hotel benefits and features based on customer needs.
 
 
 Understands and utilizes all business processes written in support of the sales organization.
 
 
 Utilizes negotiation skills and creative selling abilities to uncover new business.
 
 
 Uses all information systems (e.g., Opera, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotel.
 
 
 Understands the overall market (e.g., competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition.
 
 
 Communicates trends, opportunities, and market changes to appropriate parties, as needed.
 
 
 Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues.
 
 
 Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads.
 
 
 Tracks weekly activities and relationship to revenue and room night production.
 
 
 Sets day-today priorities to complete assigned responsibilities
 
 
 Actively participates and contributes to Sales Strategy Meetings as appropriate.
 
 
 Adjusts to significant variation in daily workload through independent prioritization.
 
 
 Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.
 
 
 Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities.
 
 
 Performs other duties as appropriate.
 
 
 
 Building Successful Relationships
 
 
 
 Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share.
 
 
 Participates in community and hotel networking events (e.g., Rotary Clubs, Social Hours, Chamber of Commerce, etc).
 
 
 Visits neighborhood target and local small business accounts and coordinate follow up efforts.
 
 
 Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.
 
 
 Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative.
 
 
 Handles customer care issues and as necessary, refers them to the appropriate owner.
 
 
 Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
 
 
 Services customers to obtain and grow share of the account.
 
 
 Executes and supports the company&rsquo;s customer service standards.
 
 
 Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception etc.).
 
 
 Performs other duties, as assigned, to meet business needs.
 
 
 
 MANAGEMENT COMPETENCIES
 
 
 
 Leadership
 
 
 Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
 
 
 Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
 
 
 Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
 
 
 Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
 
 
 Managing Execution
 
 
 Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
 
 
 Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
 
 
 Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
 
 
 Building Relationships
 
 
 Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
 
 
 Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company&rsquo;s service standards.
 
 
 Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
 
 
 Generating Talent and Organizational Capability
 
 
 Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
 
 
 Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
 
 
 Learning and Applying Professional Expertise
 
 
 Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
 
 
 Business Acumen - Understands and utilizes business information to manage everyday operations.
 
 
 Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
 
 
 General Hotel Operations - Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales &amp; Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
 
 
 Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
 
 
 Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
 
 
 Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
 
 
 Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
 
 
 Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
 
 
 Writing - Communicates effectively in writing as appropriate for the needs of the audience.
 
 
 
 Skills And Knowledge
 
 
 
 Fluent in Arabic language, an advantage.
 
 
 Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
 
 
 Possesses software knowledge (Microsoft Office, etc).
 
 
 Possesses systems knowledge (OPERA Sales &amp; Catering, Meeting Matrix) and building business blocks.
 
 
 Must be able to &ldquo;Knock on doors&rdquo; to get the business
 
 
 Knows how to conduct research on the Internet.
 
 
 Weekly prospecting and soliciting goals
 
 
 Uncovering new customers (Local and Social)
 
 
 Effective sales skills to up-sell products and services
 
 
 Ability to manage guest room and meeting space inventories
 
 
 Broad understanding of facility management (sanitation, maintenance, operations)
 
 
 Strong customer development and relationship management skills
 
 
 Knowledge of overall hotel operations as they affect department
 
 
 Knowledge of Event Technology products and services
 
 
 Knowledge of contract management and legalities
 
 
 Strong communication skills (verbal, listening, writing)
 
 
 Strong problem-solving skills
 
 
 Strong customer and associate relation skills
 
 
 Strong presentation and platform skills
 
 
 Strong organization skills
 
 
 Strong &ldquo;Closing skills&rdquo;
 
 
 Strong &ldquo;persuasion&rdquo; skills
 
 
 Effective decision making skills
 
 
 Valid Driving License (Preferably in GCC)
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Sales & Events Executive

<div>Additional Information 
Job Number25185294 
Job CategorySales &amp; Marketing 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY
The position is accountable for proactively soliciting all business segments (Transient, Group, and Catering) and handling sales &amp; catering opportunities both locally and internationally. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Proactively soliciting all local business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Ensure compliance with Ritz-Carlton Standard Operating Procedures to maintain brand integrity. 
CANDIDATE PROFILE
Education and Experience
Required:
High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. 
Preferred:
Previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.
Previous experience selling luxury brands and experiential services preferred. 
CORE WORK ACTIVITIES
Managing Sales Activities
Solicits new business from non-deployed small local business accounts, and leads sent through internal referral mechanisms.
Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales &amp; Marketing Planning and Support or other third-party data sources to generate leads.
Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.
Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, Sales Blitz, etc.).
Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).
Conducts site inspections for customer accounts as appropriate.
Designs, develops and sells creative catered events.
Maximizes revenue by up-selling packages and creative food and beverage.
Develops menus that drive sales.
Assists with selling, implementation and follow-through of catering promotions.
Maintains complete and up-to-date lead information on each account in Opera System to verify accurate reporting and customer base information.
Attend BEO meeting to ensure operational alignment of all attending departments for next events. Attend weekly Customer Engagement Meeting.
Qualifies and maintains customer&rsquo;s long-term business potential and refers customers to market, field, hotel or national sales office, as required.
Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into Opera System.
Leverages MI Leads for Out of Org, Non-Deployed Accounts.
Presents stakeholder hotel benefits and features based on customer needs.
Understands and utilizes all business processes written in support of the sales organization.
Utilizes negotiation skills and creative selling abilities to uncover new business.
Uses all information systems (e.g., Opera, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotel.
Understands the overall market (e.g., competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition.
Communicates trends, opportunities, and market changes to appropriate parties, as needed.
Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues.
Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads.
Tracks weekly activities and relationship to revenue and room night production.
Sets day-today priorities to complete assigned responsibilities
Actively participates and contributes to Sales Strategy Meetings as appropriate.
Adjusts to significant variation in daily workload through independent prioritization.
Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.
Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities.
Performs other duties as appropriate. 
Building Successful Relationships
Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share.
Participates in community and hotel networking events (e.g., Rotary Clubs, Social Hours, Chamber of Commerce, etc).
Visits neighborhood target and local small business accounts and coordinate follow up efforts.
Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.
Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative.
Handles customer care issues and as necessary, refers them to the appropriate owner.
Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Services customers to obtain and grow share of the account.
Executes and supports the company&rsquo;s customer service standards.
Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception etc.).
Performs other duties, as assigned, to meet business needs. 
MANAGEMENT COMPETENCIES
Leadership
Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company&rsquo;s service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen - Understands and utilizes business information to manage everyday operations.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
General Hotel Operations - Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales &amp; Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club). 
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience. 
Skills and Knowledge
Fluent in Arabic language, an advantage.
Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
Possesses software knowledge (Microsoft Office, etc).
Possesses systems knowledge (OPERA Sales &amp; Catering, Meeting Matrix) and building business blocks.
Must be able to &ldquo;Knock on doors&rdquo; to get the business
Knows how to conduct research on the Internet.
Weekly prospecting and soliciting goals
Uncovering new customers (Local and Social)
Effective sales skills to up-sell products and services
Ability to manage guest room and meeting space inventories
Broad understanding of facility management (sanitation, maintenance, operations)
Strong customer development and relationship management skills
Knowledge of overall hotel operations as they affect department
Knowledge of Event Technology products and services
Knowledge of contract management and legalities
Strong communication skills (verbal, listening, writing)
Strong problem-solving skills
Strong customer and associate relation skills
Strong presentation and platform skills
Strong organization skills
Strong &ldquo;Closing skills&rdquo;
Strong &ldquo;persuasion&rdquo; skills
Effective decision making skills
Valid Driving License (Preferably in GCC) 
</div><div>#LI-NS1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

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