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center operations manager

center operations specialist

<div>***U.S. Citizenship Required***
Why join our team?
With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job &ndash; it's a calling, and we believe in doing what you love and loving what you do.
Don&rsquo;t take our word for it. The external &ldquo;Great Place To Work&rdquo; survey found that:
<ul><li>The USO is a Certified Great Place to Work 2023-2024</li>
<li>93% feel good about the ways we contribute to the community.</li>
<li>93% are proud to tell others they work here.</li>
<li>88% feel their work has special meaning: this is not &quot;just a job.&quot;</li>
<li>89% feel that when you join the company, you are made to feel welcome.</li>
<li>91% feel people here are treated fairly regardless of their race.</li>
<li>87% feel people here are treated fairly regardless of their gender.</li>
</ul>
The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.
Principal Duties and Responsibilities (*Essential Duties)
<ul><li>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*</li>
<li>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*</li>
<li>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*</li>
<li>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*</li>
<li>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*</li>
<li>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*</li>
<li>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*</li>
<li>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*</li>
<li>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*</li>
<li>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*</li>
<li>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*</li>
<li>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports &ndash; e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*</li>
<li>May be required to operate a USO or personal motor vehicle.</li>
<li>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</li>
</ul>
Job Specifications
<ul><li>High School Diploma or equivalent.</li>
<li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li>
<li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li>
<li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li>
<li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li>
<li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li>
<li>Ability to achieve desired results while working collaboratively in a team environment.</li>
<li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li>
<li>Willingness and ability to work non-standard hours as needed.</li>
<li>General knowledge of military community preferred.</li>
<li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver&rsquo;s license.</li>
<li>Ability to obtain and maintain a valid United States passport and valid foreign driver&rsquo;s license* (in applicable locations/regions)</li>
<li>Must be a strong advocate of the USO&rsquo;s mission.</li>
</ul>
Details
<ul><li>This position is located at Camp Buehring, Kuwait.</li>
<li>U.S. Citizenship Required</li>
<li>Resume and cover letter are required for full consideration.</li>
<li>Background check &ndash; education, criminal and driving required.</li>
<li>The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.</li>
</ul>
If that&rsquo;s not enough to convince you, here are some direct quotes from employees:
<ul><li>The organization truly cares about the people who work here.</li>
<li>I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.</li>
<li>There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.</li>
<li>Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.</li>
<li>The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.</li>
<li>The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.</li>
</ul>
#theUSO
Apply today. Join the mission. Join Team USO.
***U.S. Citizenship Required***</div>

Center Operations Specialist

Continuity Global Solutions

<div><h3 class="jobSectionHeader">Operations Center Site Leader</h3>
Location: Camp Arifjan and Camp Buehring, Kuwait 
Security Clearance Required: Active U.S. Secret Clearance 
Citizenship Requirement: U.S. Citizen<h3 class="jobSectionHeader">
Position Overview</h3>
The Operations Center Site Leader is responsible for managing all contractor personnel assigned to the Operations Center and serves as the primary interface with military and U.S. Government counterparts on matters related to Contractor Security Guard (CSG) activities. This position plays a key role in coordinating threat intelligence, supporting mission planning, and ensuring that all operations center functions are executed in accordance with U.S. Government directives and contract requirements.
The Site Leader ensures accountability of all contractor personnel, maintains situational awareness of ongoing operations, and facilitates communication between Intelligence, Operations, and Force Protection elements. This individual ensures the Operations Center operates efficiently, maintains compliance, and provides timely reporting and support to mission leadership.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Supervise and manage all contractor personnel assigned to the Operations Center.
</li><li>Serve as the principal liaison with military and Government representatives for operational coordination and information sharing.
</li><li>Coordinate with Intelligence, Operations, and Force Protection personnel to plan and implement security operations and threat response measures.
</li><li>Maintain daily accountability for all contractor personnel, ensuring reports are submitted in the required format and timeframe established by the Government.
</li><li>Ensure the Operations Center fulfills all required duties, directives, and performance standards.
</li><li>Oversee and ensure effective communication between the contractor security force, U.S. Government leadership, and other relevant agencies.
</li><li>Support operational planning, incident tracking, and response coordination as directed.
</li><li>Maintain accurate records and reports in compliance with contract and Government requirements.
</li><li>Ensure staff are trained, equipped, and prepared to execute Operations Center responsibilities at all times.
</li><li>Utilize Microsoft Office Suite tools for reporting, data management, and communications.</li>
</ul>
Requirements<ul>
<li>
U.S. citizen.
</li><li>Active U.S. Secret Security Clearance.
</li><li>Minimum of 10 years of combined professional experience in the military, law enforcement, or private security industry.
</li><li>At least 7 years of honorable military service required (waiverable in special circumstances with COR approval).
</li><li>Prior experience as an officer, warrant officer, or senior non-commissioned officer (E-7 / NATO OR-7 or above), or team leader in military, police, or private security operations in a contingency environment.
</li><li>Must provide documentation of honorable discharge (DD-214 or equivalent from FVEY military forces).
</li><li>Demonstrated proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, Internet Explorer).
</li><li>Strong leadership, organizational, and communication skills, with proven ability to manage personnel in dynamic operational environments.</li></ul></div>

Operations Center Site Leader

ContinuityGS

<div>
 
 Location:
 
 Camp Arifjan and Camp Buehring, Kuwait
 
 
 
 Security Clearance Required:
 
 Active U.S. Secret Clearance
 
 
 
 Citizenship Requirement:
 
 U.S. Citizen
 
 
 
 Position Overview
 
 
 
 The
 
 Operations Center Site Leader
 
 is responsible for managing all contractor personnel assigned to the Operations Center and serves as the primary interface with military and U.S. Government counterparts on matters related to Contractor Security Guard (CSG) activities. This position plays a key role in coordinating threat intelligence, supporting mission planning, and ensuring that all operations center functions are executed in accordance with U.S. Government directives and contract requirements.
 
 
 The Site Leader ensures accountability of all contractor personnel, maintains situational awareness of ongoing operations, and facilitates communication between Intelligence, Operations, and Force Protection elements. This individual ensures the Operations Center operates efficiently, maintains compliance, and provides timely reporting and support to mission leadership.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise and manage all contractor personnel assigned to the Operations Center.
 </li>
 <li>
 Serve as the principal liaison with military and Government representatives for operational coordination and information sharing.
 </li>
 <li>
 Coordinate with Intelligence, Operations, and Force Protection personnel to plan and implement security operations and threat response measures.
 </li>
 <li>
 Maintain daily accountability for all contractor personnel, ensuring reports are submitted in the required format and timeframe established by the Government.
 </li>
 <li>
 Ensure the Operations Center fulfills all required duties, directives, and performance standards.
 </li>
 <li>
 Oversee and ensure effective communication between the contractor security force, U.S. Government leadership, and other relevant agencies.
 </li>
 <li>
 Support operational planning, incident tracking, and response coordination as directed.
 </li>
 <li>
 Maintain accurate records and reports in compliance with contract and Government requirements.
 </li>
 <li>
 Ensure staff are trained, equipped, and prepared to execute Operations Center responsibilities at all times.
 </li>
 <li>
 Utilize Microsoft Office Suite tools for reporting, data management, and communications
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 U.S. citizen.
 </li>
 <li>
 Active U.S. Secret Security Clearance.
 </li>
 <li>
 Minimum of 10 years of combined professional experience in the military, law enforcement, or private security industry.
 </li>
 <li>
 At least 7 years of honorable military service required (waiverable in special circumstances with COR approval).
 </li>
 <li>
 Prior experience as an officer, warrant officer, or senior non-commissioned officer (E-7 / NATO OR-7 or above), or team leader in military, police, or private security operations in a contingency environment.
 </li>
 <li>
 Must provide documentation of honorable discharge (DD-214 or equivalent from FVEY military forces).
 </li>
 <li>
 Demonstrated proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, Internet Explorer).
 </li>
 <li>
 Strong leadership, organizational, and communication skills, with proven ability to manage personnel in dynamic operational environments
 </li>
 </ul>
</div>

<div><h3 class="jobSectionHeader">Emergency Operations Center (EOC) Technician</h3>
Location: Camp Arifjan and Camp Buehring, Kuwait 
Security Clearance Required: Active U.S. Secret Clearance 
Citizenship Requirement: U.S. Citizen<h3 class="jobSectionHeader">
Position Overview</h3>
The Emergency Operations Center (EOC) Technician supports the EOC Supervisor in all aspects of emergency operations, reporting, and incident management. The EOC Technician is responsible for maintaining situational awareness across the Area Support Group&ndash;Kuwait (ASG-KU) area of responsibility, ensuring accurate logging, reporting, and communication of operational events in real time.
This position requires familiarity with military operations, battle drill procedures, and command-level coordination. The EOC Technician serves as a critical link in receiving, analyzing, and disseminating operational information between subordinate camps, higher headquarters, and response elements.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Assist the EOC Supervisor in executing all duties within the Emergency Operations Center.
</li><li>Maintain an accurate DA Form 1594 (Daily Staff Journal or Duty Officer&rsquo;s Log) documenting all significant events during the 24-hour shift.
</li><li>Enforce and remain knowledgeable of camp policy letters, off-post memos, and ARCENT policies.
</li><li>Review and execute emergency notification and battle drill procedures as directed.
</li><li>Conduct communication checks every two hours with ARCENT &ldquo;NCS&rdquo; (Lucky Main) to ensure connectivity and readiness.
</li><li>Receive and process Red Cross messages, notifying the appropriate company First Sergeant (1SG) or Commander (CO).
</li><li>Disseminate severe weather notifications from ARCENT SWO via SIPR, NIPR, and WAVES as necessary.
</li><li>Monitor and generate appropriate reports (Event Reports, SIGACTs, CCIRs) for all MEDEVAC operations within the ASG-KU area of responsibility.
</li><li>Monitor NIPR/SVoIP telephones, NIPR/SIPR computer networks, and the 24-hour Events Tracker to maintain operational awareness.
</li><li>Provide assistance, information, and notifications to relevant personnel in accordance with ASG-KU and ARCENT policies, battle drills, and SOPs.
</li><li>Notify the ASG-KU Force Protection Officer of all force protection-related incidents and follow guidance per U.S. Government directives.
</li><li>Collect, analyze, and disseminate operational information between subordinate, higher, and lateral commands.
</li><li>Communicate directly with response management and unit operations officers to coordinate incident response.
</li><li>Respond to incidents in accordance with ASG-KU CCIR, SIR, and U.S. Government SOP reporting requirements.
</li><li>Comply with all guidance from the ASG-Kuwait Defense Operations Center (KDOC) and BSTB Camp Defense Operations Center (CDOC).
</li><li>Perform multiple tasks effectively in a high-tempo environment and work collaboratively under the direction of supervisors and Battle Captain/NCOIC.
</li></ul>Requirements<ul>
<li>
U.S. citizen.
</li><li>Active U.S. Secret Security Clearance.
</li><li>Minimum of 4 years of honorable military service (documented via DD-214 or equivalent from FVEY military forces).
</li><li>Prior experience as an officer, warrant officer, or non-commissioned officer (E-5 or above), or as a team leader in military, police, or private security operations in a contingency environment.
</li><li>Demonstrated proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, Internet Explorer).
</li><li>Knowledge of military operations, particularly S3/S2 functions and Tactical Operations Center (TOC) procedures.
</li><li>Strong multitasking, communication, and coordination skills in dynamic operational environments.</li></ul></div>

Emergency Operations Center (EOC) Technician

<div><h3 class="jobSectionHeader">Emergency Operations Center (EOC) Supervisor</h3>
Location: Camp Arifjan and Camp Buehring, Kuwait 
Security Clearance Required: Active U.S. Secret Clearance 
Citizenship Requirement: U.S. Citizen<h3 class="jobSectionHeader">
Position Overview</h3>
The Emergency Operations Center (EOC) Supervisor is responsible for overseeing all Emergency Operations Center Technicians and ensuring the smooth, continuous operation of the EOC. The EOC Supervisor maintains personnel accountability, directs day-to-day activities within the center, and ensures compliance with all instructions and directives from the Contracting Officer&rsquo;s Representative (COR).
This position plays a key role in emergency response coordination, incident tracking, and operational reporting, ensuring that all events, alerts, and incidents are logged, communicated, and acted upon in accordance with established procedures and battle drills.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Supervise and maintain accountability of all Emergency Operations Center Technicians.
</li><li>Comply with all instructions and guidance provided by the COR.
</li><li>Maintain a DA Form 1594 (Daily Staff Journal or Duty Officer&rsquo;s Log) documenting all significant occurrences during each 24-hour shift.
</li><li>Assist U.S. Government personnel with receiving, reacting to, and reporting Commander&rsquo;s Critical Information Requirements (CCIRs), Serious Incident Reports (SIRs), and Other Reportable Incidents (ORIs).
</li><li>Manage and direct response forces in coordination with the Government, ensuring timely and effective incident response per established battle drills.
</li><li>Monitor and operate the WAVES system, SIPR and NIPR networks, radio systems, and other communication and automation equipment to ensure continuous situational awareness.
</li><li>Support tracking of off-camp operations, including conducting regular radio checks with checkpoints and monitoring movements along designated routes.
</li><li>Maintain familiarity with all relevant regulations, ASG-KU Command policies, higher headquarters directives, and operational orders.
</li><li>Answer phones and respond to EOC communications promptly, taking appropriate action and notifying relevant personnel as required.
</li><li>Ensure accountability and proper maintenance of all assigned communications and operational equipment.
</li><li>Utilize Microsoft Office applications for recordkeeping, communication, and reporting requirements.
</li></ul>Requirements<ul>
<li>
U.S. citizen.
</li><li>Active U.S. Secret Security Clearance.
</li><li>Minimum of 4 years of honorable military service, demonstrated by DD-214 (or equivalent FVEY document).
</li><li>Military experience may be waiverable in special circumstances with COR approval.
</li><li>Prior experience as an officer, warrant officer, or senior non-commissioned officer (E-7 or higher), or as a team leader in the armed forces, law enforcement, or private security operations in a contingency environment.
</li><li>Demonstrated proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, Internet Explorer).
</li><li>Strong organizational, communication, and leadership skills, with proven ability to operate effectively in high-tempo, mission-critical environments.</li></ul></div>

Emergency Operations Center (EOC) Supervisor

<div>
 
 Location:
 
 Camp Arifjan and Camp Buehring, Kuwait
 
 
 
 Security Clearance Required:
 
 Active U.S. Secret Clearance
 
 
 
 Citizenship Requirement:
 
 U.S. Citizen
 
 
 
 Position Overview
 
 
 
 The
 
 Emergency Operations Center (EOC) Supervisor
 
 is responsible for overseeing all Emergency Operations Center Technicians and ensuring the smooth, continuous operation of the EOC. The EOC Supervisor maintains personnel accountability, directs day-to-day activities within the center, and ensures compliance with all instructions and directives from the
 
 Contracting Officer's Representative (COR)
 
 .
 
 
 This position plays a key role in emergency response coordination, incident tracking, and operational reporting, ensuring that all events, alerts, and incidents are logged, communicated, and acted upon in accordance with established procedures and battle drills.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise and maintain accountability of all Emergency Operations Center Technicians.
 </li>
 <li>
 Comply with all instructions and guidance provided by the COR.
 </li>
 <li>
 Maintain a DA Form 1594 (Daily Staff Journal or Duty Officer's Log) documenting all significant occurrences during each 24-hour shift.
 </li>
 <li>
 Assist U.S. Government personnel with receiving, reacting to, and reporting Commander's Critical Information Requirements (CCIRs), Serious Incident Reports (SIRs), and Other Reportable Incidents (ORIs).
 </li>
 <li>
 Manage and direct response forces in coordination with the Government, ensuring timely and effective incident response per established battle drills.
 </li>
 <li>
 Monitor and operate the WAVES system, SIPR and NIPR networks, radio systems, and other communication and automation equipment to ensure continuous situational awareness.
 </li>
 <li>
 Support tracking of off-camp operations, including conducting regular radio checks with checkpoints and monitoring movements along designated routes.
 </li>
 <li>
 Maintain familiarity with all relevant regulations, ASG-KU Command policies, higher headquarters directives, and operational orders.
 </li>
 <li>
 Answer phones and respond to EOC communications promptly, taking appropriate action and notifying relevant personnel as required.
 </li>
 <li>
 Ensure accountability and proper maintenance of all assigned communications and operational equipment.
 </li>
 <li>
 Utilize Microsoft Office applications for recordkeeping, communication, and reporting requirements.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 U.S. citizen.
 </li>
 <li>
 Active U.S. Secret Security Clearance.
 </li>
 <li>
 Minimum of 4 years of honorable military service, demonstrated by DD-214 (or equivalent FVEY document).
 </li>
 <li>
 Military experience may be waiverable in special circumstances with COR approval.
 </li>
 <li>
 Prior experience as an officer, warrant officer, or senior non-commissioned officer (E-7 or higher), or as a team leader in the armed forces, law enforcement, or private security operations in a contingency environment.
 </li>
 <li>
 Demonstrated proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, Internet Explorer).
 </li>
 <li>
 Strong organizational, communication, and leadership skills, with proven ability to operate effectively in high-tempo, mission-critical environments
 </li>
 </ul>
</div>

<div><div>OFR Operations Coordinator</div> 
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning DHL Global Forwarding has an opening for a OFR Operations Coordinator in Kuwait.
Join us in connecting people and improving lives! 
In this OFR Operations Coordinator position
<ul><li>Administer OFR Ops/CS plans and processes to provide ocean freight forwarding for internal and external customers</li>
<li>Gather requirements of freight control center, and support operations team with details, information and instructions for operational performance</li>
<li>Share allocation and reservations of freight on planned line haul</li>
<li>Determine domestic and/ or international freight rate on incoming and outgoing materials and products based on analysis of tariff rates, freight classifications, delivery schedules and deadlines</li>
<li>Answer queries, prepare information for customer visits and participate in customer visits to maintain close business relationship with existing clients and enhance customer retention</li>
<li>Support in responding to pricing enquiries in an efficient and competitive manner</li>
<li>Draft and submit relevant documents for shipping tenders</li>
<li>Consolidate, record information and handle day-to-day shipment documentation for freight forwarding</li>
<li>Update account performances and provide monthly reports to team members</li>
<li>Administer tasks and activities while meeting resource management and productivity guidelines for the day-to-day operations</li>
<li>Resolve recurring issues, and suggest enhancements to OFR Ops/CS work methods focusing on increasing effectiveness and efficiency</li>
</ul>In area of OFR product:
<ul><li>Create and/or confirm transport orders, perform and optimize bookings</li>
<li>Prepare, control, and distribute all required Import/Export documents</li>
<li>Identify performance issues of suppliers, and propose solutions to improve performance</li>
<li>Update Customs shipment information and physical status, resolve customer issues and incidents</li></ul> 
Now, here is what we need from you! 
<ul><li>Bachelor&rsquo;s Degree or equivalent experience/qualification.</li>
<li>2 years of experience within the same field.</li></ul> 
We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

OFR Operations Coordinator

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