claims management specialist

Al Bayan Medical Center LLC, Deira

<p><b>Full job description</b></p><p><b>Job Purpose:</b></p><p>To manage and coordinate all insurance-related activities, ensuring accurate and timely processing of patient claims, adherence to DHA and insurance regulations, and smooth communication between the clinic, patients, and insurance providers.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Insurance Coordination &amp; Approvals</b></li><li>Verify patient insurance coverage and eligibility prior to services.</li><li>Obtain pre-authorization and approvals for treatments and procedures.</li><li>Ensure all documentation complies with DHA and insurance requirements.</li><li><b>Claims Management</b></li><li>Prepare, review, and submit insurance claims accurately and on time.</li><li>Follow up on pending, rejected, or underpaid claims.</li><li>Maintain proper documentation and claim tracking records.</li><li><b>Billing &amp; Reconciliation</b></li><li>Coordinate with the accounts department to reconcile insurance payments.</li><li>Verify invoices against approved claims and received payments.</li><li>Ensure all discrepancies are resolved promptly.</li><li><b>Compliance &amp; DHA Policy Knowledge</b></li><li>Ensure compliance with <b>DHA standards, policies, and insurance regulations</b>.</li><li>Stay updated with any changes in DHA or insurance company policies.</li><li>Support the clinic in DHA audits or inspections related to insurance processes.</li><li><b>Patient Support &amp; Communication</b></li><li>Educate patients about their insurance benefits and coverage.</li><li>Handle insurance-related queries in a professional and timely manner.</li><li>Coordinate between doctors, patients, and insurance companies as needed.</li><li><b>Reporting &amp; Documentation</b></li><li>Maintain accurate records of all claims, rejections, and payments.</li><li>Prepare regular reports on claim status, collection trends, and insurance performance.</li><li>Assist management in optimizing the revenue cycle process</li><li><b>Clinic Admin</b></li><li>Manage day to day operations.</li><li>Billing, Registration.</li><li>Selling Health pacakges, DHA work, DHA Inspection internally with Medical Director.</li><li>DSC Reporting, Dialy revenue reports, Inventory Management, HR Management</li><li>Maintain Staff file, Schedule interviews as per the requirmeents, Facility and Service Management</li><li>Manage day to day requirements in the clinic</li><li>Keeping the records of PPM, and regulatrory requirements</li><li>Staff Management, Making the letters for the management.</li><li>Daily revenue report, Monthly Reports</li><li>Opening and closing of the sales and stocks</li><li>Payroll and Attendance managment along with accountant</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or a related field.</li><li>Minimum <b>2&ndash;3 years of experience</b> as an Insurance Coordinator in a healthcare facility (UAE preferred).</li><li>Strong <b>knowledge of DHA policies, eClaimLink, and insurance claim processes</b>.</li><li>Familiar with healthcare insurance portals and claim submission software.</li><li>Excellent communication, negotiation, and follow-up skills.</li><li>Attention to detail and ability to handle confidential information responsibly.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Arabic knowledge is an advantage.</li></ul><p><b>Key Competencies:</b></p><ul><li>Knowledge of medical coding and insurance terminology.</li><li>Strong organizational and time management skills.</li><li>Problem-solving and analytical thinking.</li><li>Teamwork and adaptability in a fast-paced healthcare environment.</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 24 months</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p><p>Experience:</p><ul><li>work: 2 years (Required)</li></ul><p>Job Type: Full-time</p>

Insurance Coordinator cum Admin

Savvy Ecom

<p><b>About the Role</b></p><p>Savvy Ecom Solutions is currently seeking a <b>reliable, organized, and detail-oriented team member</b> to join us <i>in-person</i> and handle <b>returns, refunds, courier claims, and customer communication</b> for our <b>Amazon UK and Temu online stores</b>.</p><p>This role is ideal for someone who understands marketplace operations, enjoys solving problems, and takes pride in ensuring smooth, accurate workflows and happy customers.</p><p><b>Key Responsibilities</b></p><ul><li>Process and track all <b>refunds, returns, and replacements</b> on Amazon and Temu.</li><li>Manage and submit <b>Evri courier claims</b> for lost or damaged parcels, ensuring proper follow-up.</li><li>Communicate with customers via <b>email and platform messages</b>, resolving issues promptly and professionally.</li><li>Maintain accurate <b>records and logs</b> of refunds, claims, and parcel issues.</li><li>Prepare <b>weekly summary reports</b> on refunds and claims for management.</li><li>Collaborate with the e-commerce team to <b>improve efficiency and maintain service quality</b>.</li><li>Support additional <b>admin or operations tasks</b> related to marketplace management as needed.</li></ul><p><b>Requirements</b></p><ul><li><b>Minimum 6 months&rsquo; experience</b> managing or supporting <b>Amazon Private Label (PL)</b> operations.</li><li>Strong knowledge of <b>Amazon Seller Central</b> and/or <b>Temu Seller Portal</b>.</li><li>Familiar with <b>Evri claim procedures</b> (or willing to learn quickly).</li><li><b>Proficient in Microsoft Excel</b> &ndash; comfortable creating reports, tracking data, and organizing information.</li><li>Excellent <b>English communication skills</b> &ndash; both written and verbal.</li><li>Strong <b>attention to detail</b>, organisation, and problem-solving skills.</li><li>Must be able to work <b>in-person during standard business hours</b> with our team.</li></ul><p><b>Nice to Have</b></p><ul><li>Experience in <b>e-commerce customer service, logistics, or claims management</b>.</li><li>Understanding of <b>UK consumer return/refund regulations</b>.</li><li>A proactive approach to work, with a focus on <b>accuracy and accountability</b>.</li></ul><p><b>Hours &amp; Pay</b></p><ul><li><b>Full-time, in-person</b> position.</li><li><b>Monday&ndash;Friday</b>, standard business hours.</li><li><b>Competitive salary</b> based on experience.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

E-Commerce Returns, Refunds & Claims Assistant

Unilever

<div>
 <strong>
  Function
 </strong>
 : Supply Chain
 <br/>
 <br/>
 <strong>
  Reports to:
 </strong>
 Arabia Contract to Cash and Stock Management Lead
 <br/>
 <br/>
 <strong>
  Scope:
 </strong>
 Local
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Riyadh, KSA
 <br/>
 <br/>
 <strong>
  Terms &amp; Conditions:
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  About Unilever
  <br/>
  <br/>
 </strong>
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 <br/>
 <br/>
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. ensure operational excellence in the end-to-end cash collection and claims management cycle. It will have supervisory responsibilities for the Riyadh cash &amp; claims team as well as managing two customer accounts. Corresponding with customers to close open invoices, settle claims, resolve disputes, and reconcile balances. Coordinating with colleagues in logistics and sales for open actions and to highlight risks or manage bad debts. You&rsquo;ll be part of a team that believes in doing work that matters &mdash; for people and the planet.
 <br/>
 <br/>
 <strong>
  What Will Your Main Responsibilities Be
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervising a team of 3 cash and claims specialists in Riyadh
  </li>
  <li>
   Proactively tracking open invoices to manage the Days Sales Outstanding (DSO)
  </li>
  <li>
   Accurate and timely claims analysis and settlement with customers
  </li>
  <li>
   Ensure compliant and reconciled customer accounts
  </li>
  <li>
   Managing open items and aged balances to tackle disputes or risks to collection
  </li>
  <li>
   Cross-functional interactions with sales and logistics teams
  </li>
  <li>
   Monthly meeting with the cash &amp; claims team and leadership to update on open actions, opportunities, or risks
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Need To Succeed
  <br/>
  <br/>
 </strong>
 <strong>
  Experiences &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree, preferably in business/accounting/finance or supply chain
  </li>
  <li>
   Minimum 5 years of work experience, ideally in accounts receivables, collections, or claims management
  </li>
  <li>
   Experience in working across cross-functional teams and with external stakeholders
  </li>
  <li>
   Experience of working with key information systems (Excel, SAP)
  </li>
  <li>
   Excellent communication skills - Impactful and flexible communication
  </li>
  <li>
   Multitasking and ability to work with different ad hoc issues.
  </li>
  <li>
   Strong business acumen, passion for high performance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer focus
  </li>
  <li>
   Negotiation &amp; influencing skills
  </li>
  <li>
   Team player
  </li>
  <li>
   Passion for high performance
  </li>
  <li>
   Leadership
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
  </li>
  <li>
   As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
  </li>
  <li>
   Critical SOL (Standards of Leadership) Behaviors
  </li>
  <li>
   PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.
  </li>
  <li>
   PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  </li>
  <li>
   CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  </li>
  <li>
   PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  </li>
  <li>
   AGILITY: Explores the world around them, continually learning and developing their skills.
   <br/>
   <br/>
  </li>
 </ul>
 Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 <br/>
 <br/>
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>


Collections and Claims Assistant Manager KSA

<div><div><div><p><b>Function</b>: Supply Chain
</p></div><div><p><b>Reports to:</b> Arabia Contract to Cash and Stock Management Lead
</p></div><div><p><b>Scope:</b> Local
</p></div><div><p><b>Location:</b> Riyadh, KSA
</p></div><div><p><b>Terms &amp; Conditions:</b> Full time
</p></div><p></p><div><p><b>ABOUT UNILEVER</b></p></div><div><p>
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.</p></div><div><p>
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.</p></div><p></p><div><p><b><br>
JOB PURPOSE</b></p></div><div><p>
Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. ensure operational excellence in the end-to-end cash collection and claims management cycle. It will have supervisory responsibilities for the Riyadh cash &amp; claims team as well as managing two customer accounts. Corresponding with customers to close open invoices, settle claims, resolve disputes, and reconcile balances. Coordinating with colleagues in logistics and sales for open actions and to highlight risks or manage bad debts. You&rsquo;ll be part of a team that believes in doing work that matters &mdash; for people and the planet.</p></div><p></p><div><p><b><br>
WHAT WILL YOUR MAIN RESPONSIBILITIES BE</b></p></div><div><p><br>
</p></div><div><ul><li><p>Supervising a team of 3 cash and claims specialists in Riyadh</p></li></ul></div><div><ul><li><p>
Proactively tracking open invoices to manage the Days Sales Outstanding (DSO)</p></li></ul></div><div><ul><li><p>
Accurate and timely claims analysis and settlement with customers</p></li></ul></div></div><div><div><ul><li><p>
Ensure compliant and reconciled customer accounts</p></li></ul></div><div><ul><li><p>
Managing open items and aged balances to tackle disputes or risks to collection</p></li></ul></div><div><ul><li><p>
Cross-functional interactions with sales and logistics teams</p></li></ul></div><div><ul><li><p>
Monthly meeting with the cash &amp; claims team and leadership to update on open actions, opportunities, or risks<br>
</p></li></ul></div><p></p><div><p><b>WHAT</b><b> YOU NEED TO SUCCEED</b></p></div><div><p><b>
Experiences &amp; Qualifications</b></p></div><div><ul><li><p><b>
</b>Bachelor&rsquo;s Degree, preferably in business/accounting/finance or supply chain</p></li></ul></div><div><ul><li><p>
Minimum 5 years of work experience, ideally in accounts receivables, collections, or claims management</p></li></ul></div><div><ul><li><p>
Experience in working across cross-functional teams and with external stakeholders</p></li></ul></div><div><ul><li><p>
Experience of working with key information systems (Excel, SAP)</p></li></ul></div><div><ul><li><p>
Excellent communication skills - Impactful and flexible communication</p></li></ul></div><div><ul><li><p>
Multitasking and ability to work with different ad hoc issues.</p></li></ul></div><div><ul><li><p>
Strong business acumen, passion for high performance</p></li></ul></div><p></p><div><p><br>
</p></div><p></p><div><p><b>Skills</b></p></div><div><ul><li><p>
Customer focus</p></li></ul></div><div><ul><li><p>
Negotiation &amp; influencing skills</p></li></ul></div></div><div><div><ul><li><p>
Team player</p></li></ul></div><div><ul><li><p>
Passion for high performance</p></li></ul></div><div><ul><li><p>
Leadership<br>
</p></li></ul></div><p></p><div><p><b>Leadership</b></p></div><div><ul><li><p>
You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.</p></li></ul></div><div><ul><li><p>
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.</p></li></ul></div><p></p><div><ul><li><p><b><br>
Critical SOL (Standards of Leadership) Behaviors</b></p></li></ul></div><div><ul><li><p><b>
PASSION FOR HIGH PERFORMANCE: </b>Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.</p></li></ul></div><div><ul><li><p><b>
PERSONAL MASTERY: </b>Sets high standards for themselves. Actively builds own wellbeing and resilience.</p></li></ul></div><div><ul><li><p><b>
CONSUMER LOVE</b>: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.</p></li></ul></div><div><ul><li><p><b>
PURPOSE &amp; SERVICE</b>: Has humility, understanding that leadership is service to others, inside and outside Unilever.</p></li></ul></div><div><ul><li><p><b>
AGILITY</b>: Explores the world around them, continually learning and developing their skills.</p></li></ul></div><p></p><div><p><br>
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</p></div></div><p></p><p>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</p></div>

Astrazeneca Pharma India Ltd.

<p><b>ROLE SUMMARY</b></p><ul> <li>Oversee tender workflow and ensure timely submissions of approved quotations to tender customers through distributors. Manage workflow approvals, perform tender price governance on distributors. &amp; manage AZ tender platform (e.g. Tender Pro) ensuring compliance with Tender SOPs maximizing efficiency and effectiveness of the overall process.</li> <li>Provide G2N analytics and actionable insights on pricing strategies of tender and trade customers for Gulf markets with an objective to drive improvement over budgeted assumptions and mitigate risks</li> <li>Oversee the distributor claim management cycle by identifying choke points and highlighting relevant approvals to take actions to avoid delays in approvals</li> <li>Maintain and enhance the SWIFT platform, ensuring seamless distributor claims processing, timely approvals, and proactive issue resolution. Monitor approval workflows and highlight delays to department heads.</li> <li>Lead SOP development for the Commercial Operations Department, ensuring timely updates, compliance adherence, and team training. Conduct quarterly audits to drive process discipline and continuous improvement.</li> <li>Oversee governance of distributor P.Os received in AZ systems (like Order portal system) in alignment with Demand Head and Country Managers and ensure SAP entries are processed in close collaboration with finance.</li> <li>Work closely with Country Directors, Commercial Heads, and Finance teams to support strategic decision-making through data-driven analysis.</li> </ul><p><b>What you ll do</b></p><p><b>Claims Management Commercial Oversight - GCC:</b></p><ul> <li>Maintain and oversee the SWIFT platform, ensuring the seamless submission, validation, and approval of distributor claims across GCC.</li> <li>Proactively monitor the approval flow to prevent delays, ensuring that claim approvals are processed within the agreed turnaround time.</li> <li>Highlight delayed claims to relevant department heads and take corrective action to resolve bottlenecks.</li> <li>Regularly review and update the approval workflows to reflect organizational role changes, ensuring no disruption in the approval chain.</li> <li>Collaborate with IT and Commercial teams to enhance platform functionality and improve distributor experience.</li> </ul><p><b>Tender Operations &amp; Analytics - Gulf:</b></p><ul> <li>Maintain and optimize Tender Pro, ensuring end-to-end tracking of tender quotations, approval logs, and historical pricing data.</li> <li>Oversee and manage tender submissions, ensuring that quotations are prepared and submitted within defined timelines.</li> <li>Ensure all necessary approvals from the key stakeholders are obtained before tender submissions.</li> <li>Leverage G2N analytics to provide data-driven insights for tender pricing decisions, ensuring competitive yet profitable price quotations.</li> <li>Work closely with the Tender Manager to improve tendering efficiency, mitigate risks, and drive compliance with tender regulations.</li> </ul><p><b>G2N Performance &amp; Commercial Benefit Analysis:</b></p><ul> <li>Review and analyze Gross-to-Net (G2N) performance across GCC markets, identifying trends, risks, and opportunities.</li> <li>Conduct historical commercial benefit analysis to support forecasting, business planning, and decision-making.</li> <li>Ensure data integrity and process adherence by validating in-market sales data and distributor transactions.</li> <li>Provide actionable insights on G2N discounts, FOC strategies, and market pricing trends to optimize financial performance.</li> <li>Partner with cross-functional teams to enhance reporting frameworks and automate performance tracking.</li> </ul><p><b>Process Excellence &amp; SOP Management - GCC:</b></p><ul> <li>Lead SOP governance within the Commercial Operations Department by ensuring all standard operating procedures are up to date and aligned with internal policies and compliance requirements.</li> <li>Collaborate with Compliance, Finance, and Commercial teams to update SOPs based on audit recommendations and regulatory changes.</li> <li>Conduct quarterly audits to monitor adherence to SOPs and identify areas for improvement.</li> <li>Develop and implement training programs to ensure all team members understand and comply with SOPs.</li> <li>Act as the primary point of contact for SOP-related clarifications and interpretation, ensuring operational consistency across markets.</li> </ul><p><b>Order Processing &amp; Validation:</b></p><ul> <li>Oversee distributor POs via the order portal and SAP, including value, quantity, brand, and backup documentation.</li> <li>Order adjustments per MMF (SAP &amp; OB),</li> <li>Landing file management includes bi-weekly shipping status updates and coordination with finance for CMR reports</li> </ul><p><b>SAP entries &amp; assigned commercial-financial controls: </b></p><ul> <li>Oversight on Mapping commissions, rebates, discounts, CIF pricing, and new SKUs with backend support</li> <li>1st line monitoring of Monthly reconciliation of CMR vs. Orderbook with FBP and GFS teams.</li> <li>1st line monitoring of GRC Dashboard validation &amp; Tatmeen claim validation (via SWIFT)</li> <li>Credit/Debit oversight in SAP for each product line.</li> <li>Pricing &amp; Approvals: Confirm CIF with pricing specialists and obtain CFO approval for SAP updates, ensuring audit compliance.</li> </ul><p><b>Cross-functional Support:</b></p><ul> <li>Address ad-hoc requests from Commercial Operations Director, Country Directors, and Finance, ensuring timely and data-driven support.</li> <li>Provide strategic insights and analytical support for commercial decision-making, including pricing strategies and performance tracking.</li> <li>Act as a key liaison between Commercial, Finance, and Compliance teams to ensure smooth operations across business functions.</li> <li>Support key business initiatives related to efficiency improvements, process automation, and commercial strategy execution.</li> </ul>

Gulf Tender & Process Excellence Manager

<div>
 <strong>
  Function
 </strong>
 : Supply Chain
 <br/>
 <br/>
 <strong>
  Reports to:
 </strong>
 Arabia Contract to Cash and Stock Management Lead
 <br/>
 <br/>
 <strong>
  Scope:
 </strong>
 Local
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Jeddah, KSA
 <br/>
 <br/>
 <strong>
  Terms &amp; Conditions:
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  About Unilever
  <br/>
  <br/>
 </strong>
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 <br/>
 <br/>
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. This role exists to ensure operational excellence in the end-to-end cash collection and claims management cycle. Corresponding with customers to close open invoices, settle claims, resolve disputes, and reconcile balances. Coordinating with colleagues in logistics and sales for open actions and to highlight risks or manage bad debts. You&rsquo;ll be part of a team that believes in doing work that matters &mdash; for people and the planet.
 <br/>
 <br/>
 <strong>
  What Will Your Main Responsibilities Be
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Accurate and timely claims analysis and settlement with customers
  </li>
  <li>
   Ensure compliant and reconciled customer accounts
  </li>
  <li>
   Managing open items and aged balances to tackle disputes or risks to collection
  </li>
  <li>
   Cross-functional interactions with sales and logistics teams
  </li>
  <li>
   Monthly meeting with the cash &amp; claims team and leadership to update on open actions, opportunities, or risks
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Need To Succeed
  <br/>
  <br/>
 </strong>
 <strong>
  Experiences &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree, preferably in business/accounting/finance or supply chain
  </li>
  <li>
   Minimum 3 years of work experience, ideally in accounts receivables, collections, or claims management
  </li>
  <li>
   Experience in working across cross-functional teams and with external stakeholders
  </li>
  <li>
   Experience of working with key information systems (Excel, SAP)
  </li>
  <li>
   Excellent communication skills - Impactful and flexible communication
  </li>
  <li>
   Multitasking and ability to work with different ad hoc issues.
  </li>
  <li>
   Strong business acumen, passion for high performance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer focus
  </li>
  <li>
   Negotiation &amp; influencing skills
  </li>
  <li>
   Team player
  </li>
  <li>
   Passion for high performance
  </li>
  <li>
   Data Analytics
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
  </li>
  <li>
   As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
  </li>
  <li>
   Critical SOL (Standards of Leadership) Behaviors
  </li>
  <li>
   PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.
  </li>
  <li>
   PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  </li>
  <li>
   CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  </li>
  <li>
   PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  </li>
  <li>
   AGILITY: Explores the world around them, continually learning and developing their skills.
   <br/>
   <br/>
  </li>
 </ul>
 Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 <br/>
 <br/>
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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