claims representative

Cornerstone Building Brands

<div><b>Company Description</b><p><b><br>
WHO WE ARE</b></p><p>
Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.</p><b><br>
Job Description</b><p><b><br>
ABOUT THE ROLE</b><br>
The Claims Representative is responsible for managing warranty claims for our consumers department. Performing the initial intake case through final resolution, while delivering a premier customer experience. This role requires strong analytical skills, clear communication, and the ability to balance accuracy, cost efficiency, and customer satisfaction. The Claims Representative serves as a key partner to customers, internal teams, and service providers, ensuring claims are processed effectively, documented thoroughly, and resolved in alignment with company standards.</p><p><b><i>
This is a hybrid role, requiring 2 days (Tuesday and Wednesday) in the office per week.</i></b></p><p><b>
WHAT YOU&rsquo;LL DO</b><b>
</b></p><ul><li><b>Claim Intake &amp; Validation</b><ul><li>
Receive, review, and validate incoming warranty claims to determine accuracy and required information.</li><li>
Initiate clarification calls to customers as needed to complete claim details.</li><li>
Maintain accurate claim documentation and communication updates within Dynamics 365 CRM.</li></ul></li><li><b>
Claim Management &amp; Resolution</b><ul><li>
Create detailed work orders for Cornerstone Building Brands (CBB) Technicians and third-party vendors, optimizing cost, efficiency, and service quality.</li><li>
Monitor claim progress and ensure timely, cost-effective resolutions that enhance customer satisfaction.</li><li>
Host product standards and compliance discussions with customers, helping address concerns professionally and clearly.</li><li>
Administer service reimbursements and prepare settlement letters when applicable.</li></ul></li><li><b>
Quality Review &amp; Root Cause Analysis</b><ul><li>
Conduct research to identify root causes of product or service issues.</li><li>
Collaborate with plant personnel, sales teams, and other departments to support long-term corrective actions and process improvements.</li><li>
Participate in discussions and initiatives aimed at reducing recurring issues and improving overall product and service quality.</li></ul></li><li><b>
Communication &amp; Reporting</b><ul><li>
Prepare clear communications and updates for management regarding claim trends, issues, and opportunities.</li><li>
Ensure documentation and reporting for claims, resolutions, and settlement activities are accurate and complete.</li><li>
Perform additional duties as assigned to support departmental needs.</li></ul></li></ul><p><b>
WHAT YOU&rsquo;LL NEED</b></p><ul><li><b>
Education: </b>High School Diploma or equivalent required; Bachelor&rsquo;s degree preferred. Professional experience in a claims or service role, preferably within the building materials industry will be considered in lieu of education.</li><li><b>
Experience/Technical Skills:</b><ul><li>
Experience in Ordering/Quoting systems is desired (AccuQuote preferred).</li><li>
Experience with CRM systems is desired.</li></ul></li></ul><br>
<b>
Qualifications</b><p><b><br>
SKILLS &amp; QUALIFICATIONS</b></p><ul><li>
Strong ability to interpret customer claims and apply relevant warranty coverage.</li><li>
Ability to read and interpret product specifications, drawings, and order confirmations.</li><li>
Exceptional analytical and problem-solving skills with the ability to identify root causes and recommend solutions.</li><li>
Strong verbal and written communication skills with a customer-centric approach.</li><li>
Ability to manage difficult discussions and mitigate customer dissatisfaction effectively.</li><li>
Proficiency in Microsoft Excel, Word, and PowerPoint, with the ability to learn new systems quickly.</li><li>
Strong attention to detail and accuracy in a fast-paced environment.</li><li>
Ability to work independently while supporting team and departmental goals.</li></ul><br>
<b>
Additional Information</b><p><br>
All your information will be kept confidential according to EEO guidelines.</p><p>
Address: 1 Cochrane Dr, Pennsboro, WV 26415</p><p></p><p><b><br>
Why work for Cornerstone Building Brands?</b></p><p>
Our teams are at the heart of our purpose to positively contribute to the communities where we <b>live, work and play</b>. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.</p><p>
*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.</p><p></p><p><b><br>
Cornerstone Building Brands is an Equal Opportunity Employer.</b></p><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.</p><p></p><p><br>
All your information will be kept confidential according to EEO guidelines.</p><p></p><p><br>
California Consumer Privacy Act (CCPA) of 2018<br>
</p><p><i>Must be at least 18 years of age to apply.</i></p><p></p><p><b><br>
Note to External Recruiters</b></p><p>
Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.</p><p></p><p><b><br>
Notice of Recruitment Fraud</b></p><p>
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.</p></div>

Claims Representative

Michigan Farm Bureau

<div>OBJECTIVE:
<div><b>
Senior Property Claims Representative Objective</b></div><div>
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.</div>
RESPONSIBILITIES:
<div><b>
Senior Property Claims Representative Responsibilities</b></div><div>
Investigate, evaluate and control property and casualty claims under minimal supervision.</div><div></div><div><br>
Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.</div><div></div><div><br>
Maintain advanced knowledge of farm machinery, livestock and home furnishings.</div>
QUALIFICATIONS:
<div><b>
Senior Property Claims Representative Qualifications</b></div><div></div><div><b><br>
Required</b>: Bachelor&rsquo;s degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered.</div><div></div><div><br>
Minimum five to seven years multi-line or property claims experience required.</div><div></div><div><br>
Advanced knowledge of insurance contracts written by the companies required.</div><div></div><div><br>
Advanced knowledge of company and divisional policies and procedures required.</div><div></div><div><br>
Must possess outstanding listening and superior customer service skills.</div><div></div><div><br>
Advanced knowledge of estimating systems and construction requirements and methods required.</div><div></div><div><br>
Must have access to high speed Internet at home if position is field-based.</div><div></div><div><br>
Must possess a valid driver license with an acceptable driving record.</div><div></div><div><br>
Designations in INS, AIC and/or similar professional insurance designation required.</div><div></div><div><b><br>
Preferred</b>: Designation in CPCU preferred.</div><div></div><div><b><br>
Note: </b><b>This is a work from home position in Michigan, primarily covering these Michigan counties: </b><b>Monroe, Wayne, Washtenaw, and Lenawee</b><b>.</b></div><div></div><div><br>
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.</div><div></div><div><br>
PM19</div></div>

Senior Property Claims Representative

Amica Insurance

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Associate APD Claims Representative
  <br/>
  <br/>
 </strong>
 Atlanta Regional
 <br/>
 <br/>
 2180 Satellite Boulevard, Suite 350, Duluth, GA 30097
 <br/>
 <br/>
 <strong>
  Thank you for considering Amica as part of your career journey, where your future is our business.
  <br/>
  <br/>
 </strong>
 <strong>
  Ready to Join Us?
  <br/>
  <br/>
 </strong>
 Are you a detail-oriented professional with a passion for resolving complex issues and supporting customers in a time of need? We&rsquo;re looking for a Claims Representative who thrives in a fast-paced environment and is committed to delivering exceptional service. As an Associate Auto Physical Damage (APD) Claims Representative in our Atlanta Regional office, you will play a vital role in handling automobile insurance claims.
 <br/>
 <br/>
 At Amica, we recruit the best talent and believe that an investment in our people is an investment in us. Our frontline customer service representatives carry out our guiding philosophy &ndash; that empathy is our best policy &ndash; to our valued customers every day.
 <br/>
 <br/>
 We believe in promoting from within and providing our employees with opportunities for growth and advancement. This entry-level position offers a high level of growth potential, including the possibility to advance to team lead and supervisory roles. We are committed to helping our employees build long-term careers with us.
 <br/>
 <br/>
 Thinking about a career in Claims?
 <strong>
  Watch this employee testimonial
 </strong>
 to see how Amica employees grow their skills, take on new opportunities, and build lasting careers.
 <br/>
 <br/>
 <strong>
  As a key member of our claims team, you will:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own your caseload: Manage a backlog of claims using a diary system to ensure timely communication, monitoring, and reporting.
  </li>
  <li>
   Investigate: Conduct in-depth research to evaluate coverage and determine claim outcomes.
  </li>
  <li>
   Communicate effectively: Monitor claim-related communications and respond to customer's needs.
  </li>
  <li>
   Collaborate and contribute: Build strong relationships across departments and help foster a culture of teamwork.
  </li>
  <li>
   Stay informed: Develop a working knowledge of laws and regulations impacting claims handling.
  </li>
  <li>
   Stay compliant: Maintain active licenses in designated states and complete continuing education as required.
  </li>
  <li>
   Adapt and support: Take on additional responsibilities as needed to support team success.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A high school diploma or equivalent &ndash; college coursework or additional training is a plus!
  </li>
  <li>
   Willingness to obtain required state insurance licenses (Don&rsquo;t worry &mdash; we&rsquo;ll provide study materials, paid time to study and cover the exam costs!)
  </li>
  <li>
   Prior experience in insurance or claims handling is helpful, but not required
  </li>
  <li>
   Prior experience providing support to customers or clients is valued and can contribute to success in this role
  </li>
  <li>
   Strong decision-making skills
  </li>
  <li>
   A calm, empathetic communicator who can confidently support people during tough situations
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Comfortable using Microsoft Word and Outlook
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation And Schedule
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Starting annual salary of $40,950, overtime is paid for any excess hours
  </li>
  <li>
   Annual Success Sharing Plan - Paid to eligible employees if the company meets or exceeds the combined ratio, growth and/or service goals.
  </li>
  <li>
   37.5-hour schedule, Monday through Friday, 8:45 a.m. to 5 p.m.
  </li>
  <li>
   Potential to work holidays for additional pay
  </li>
  <li>
   Work from home up to two days per week once trained to work independently
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;ve Got The Whole Package
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical, dental, vision coverage, short- and long-term disability, and life insurance
  </li>
  <li>
   Paid Vacation &ndash; you will receive at least 13 vacation days in the first 12 months; amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
  </li>
  <li>
   Holidays - 14 paid holidays observed
  </li>
  <li>
   Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
  </li>
  <li>
   Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
  </li>
  <li>
   Annual Success Sharing Plan - Paid to eligible employees if the company meets or exceeds combined ratio, growth and/or service goals
  </li>
  <li>
   Generous leave programs, including paid parental bonding leave
  </li>
  <li>
   Student Loan Repayment and Tuition Reimbursement programs
  </li>
  <li>
   Generous fitness and wellness reimbursement
  </li>
  <li>
   Employee community involvement
  </li>
  <li>
   Strong relationships, lifelong friendships
  </li>
  <li>
   Opportunities for advancement in a successful and growing company
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Amica?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Our People Are Our Priority: We&rsquo;re a mutual company where people come first, including empathetic employees who represent the diversity of our policyholders. That&rsquo;s why we welcome employees who represent differences in opinion, life experience and perspectives, who enrich a culture where everyone can contribute and grow.
  </li>
  <li>
   The Opportunities Are Wide Open: We know growth isn&rsquo;t always linear. We encourage our employees to be curious about their career at Amica and explore the options available to them. We believe that what&rsquo;s best for our employees is best for the company.
  </li>
  <li>
   Commitment Goes Both Ways: What employees get in return for what they bring to Amica includes compensation and benefits of a Total Rewards package. But it goes further to include flexible work environments and opportunities to advance their careers. The support we offer is designed to help you build a stable and fulfilling career that&rsquo;s uniquely Amica.
   <br/>
   <br/>
  </li>
 </ul>
 Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.
 <br/>
 <br/>
 The safety and security of our employees and our customers is a top priority. Employees may have access to employees&rsquo; and customers&rsquo; personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees&rsquo; or customers&rsquo; physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
 <br/>
 <br/>
 <strong>
  About Amica
  <br/>
  <br/>
 </strong>
 Amica Mutual Insurance Company is America&rsquo;s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support
 <br/>
 <br/>
 Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
 <br/>
 <br/>
 Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site:
 <strong>
  https://careers.amica.com
 </strong>
 . Learn more in the "Is Amica hiring?" section of our
 <strong>
  FAQ
 </strong>
 .
 <br/>
 <br/>
 rp
</div>


Associate APD Claims Representative

Plymouth Rock Assurance

<div><p>The Claims Representative, Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages. The party will be required to provide a high level of customer service while utilizing measures to control severities. This role would cover, but is not limited to the Bronx, Westchester, Rockland Counties, and Northern NJ.</p>
<p>
</p><p>RESPONSIBILITIES</p>
<ul>
<li>Survey damages, prepare estimates and negotiate settlements on partial and total losses within their established authority level.</li>
<li>Issue drafts to the appropriate parties.</li>
<li>Document the claim file as necessary.</li>
<li>Complete re inspections and supplements in a timely manner and in accordance with all guidelines.</li>
<li>Comply with all production standards and estimating guidelines</li>
<li>Ensure that service, expense control and public relations are maintained at all times.</li>
<li>Complete reports on investigative assignments.</li>
<li>Participate in team meetings</li>
<li>Participate in catastrophic claim handling when requested. This may include overnight travel for extended periods of time.</li>
<li>Adhere to privacy guidelines and NJ Fair Claims Practices and/or New York Regulation 64.</li>
</ul>
<p></p><p>QUALIFICATIONS</p>
<ul>
<li>Bachelor's degree and a minimum of 2 years of NY auto claims appraisal experience.</li>
<li>Must have valid Driver's license and favorable driving record.</li>
<li>Adverse conditions are encountered while inspecting vehicles. Incumbent must be able to work outside in inclement weather and drive long distances.</li>
<li>Comfortable completing inspections of damaged vehicles including but not limited to crawling under and around vehicles, inspecting vehicles in tight quarters at body shops and salvage yards, etc.</li>
<li>Must be willing to participate in catastrophe claim handling when requested. This may include traveling to other locations, extended and weekend hours, and up to a three week stay away from home.</li>
<li>Must have a strong mechanical aptitude.</li>
<li>Body shop experience a plus but not required.</li>
<li>Must be organized and possess the ability to work independently with limited supervision</li>
</ul>
<p></p><p>SALARY RANGE</p>
<p>
The pay range for this position is $62,000 to $84,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
</p><p></p><p>PERKS &amp; BENEFITS</p>
<ul>
<li>4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays</li>
</ul><ul><li>Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)</li>
<li>Annual 401(k) Employer Contribution</li>
<li>Resources to promote Professional Development (LinkedIn Learning and licensure assistance)</li>
<li>Robust health and wellness program and fitness reimbursements</li>
<li>Various Paid Family leave options including Paid Parental Leave</li>
<li>Tuition Reimbursement
</li></ul><p></p><p>ABOUT THE COMPANY</p>
<p><i>
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of &ldquo;A-/Excellent&rdquo;.</i></p>
<p>
</p><p><i>#LI-DN</i></p></div>

Claims Representative, Appraiser

<p></p><div><p>We are seeking a highly skilled and motivated candidate with specialized experience in <b>NJ provider/PIP initiatives</b> to join our team in order to assist with <b>Major Case Investigation</b>. The ideal candidate will have a strong background in identifying, investigating, and resolving complex cases of insurance fraud within the Personal Injury Protection (PIP) and healthcare provider space. Proficiency in investigative techniques, industry regulations, and PIP claim regulations is essential.</p>
<p>
</p><p>RESPONSIBILITIES</p>
<ul>
<li>Lead and conduct comprehensive investigations into major fraud cases, including healthcare fraud, staged accidents, exaggerated injuries, and fraudulent billing practices related to PIP claims.</li>
<li>Analyze and review claims data to identify red flags, trends, and patterns indicative of fraudulent activity, particularly focusing on NJ provider claims.</li>
<li>Collaborate with internal teams, external stakeholders, and law enforcement agencies to gather evidence and build cases.</li>
<li>Interview witnesses, claimants, and providers as part of the investigative process, documenting findings thoroughly.</li>
<li>Provide detailed reports and recommendations on cases for potential legal action or denial of claims.</li>
<li>Stay current with NJ PIP regulations, fraud detection techniques, and industry best practices.</li>
<li>Work closely with legal, compliance, and claims teams to ensure that investigative findings align with company policies and regulatory requirements.</li>
<li>Provide testimony and expert witness support in legal proceedings when necessary.</li>
</ul>
<p></p><p>QUALIFICATIONS</p>
<ul>
<li>Minimum of 5 years of experience in insurance fraud investigation, with a focus on <b>PIP claims</b> and <b>NJ provider networks</b>.</li>
<li>Proven expertise in the detection, investigation, and resolution of complex fraud cases in the insurance or healthcare industry.</li>
<li>Strong understanding of <b>New Jersey PIP laws</b>, regulations, and claims processing.</li>
<li>Proficiency in utilizing investigative tools, claims management software, and fraud detection systems.</li>
<li>Excellent written and verbal communication skills, with the ability to present complex findings clearly and effectively.</li>
<li>Ability to work independently, manage multiple investigations simultaneously, and meet deadlines.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Bachelor's degree or equivalent experience in criminal justice, insurance, or a related field.</li>
</ul>
<p></p><p>SALARY RANGE</p>
<p>
The pay range for this position is $70,000 to $103,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
</p><p></p><p>PERKS &amp; BENEFITS</p>
<ul>
<li>4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays</li>
<li>Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)</li>
<li>Annual 401(k) Employer Contribution</li>
<li>Free onsite gym and health center at our Woodbridge Location
</li><li>Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
</li><li>Robust health and wellness program and fitness reimbursements</li>
<li>Various Paid Family leave options including Paid Parental Leave</li>
<li>Tuition Reimbursement
</li></ul><p></p><p>ABOUT THE COMPANY</p>
<p><i>
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of &ldquo;A-/Excellent&rdquo;.</i></p></div>

Claims Representative, SIU

Auto-Owners Insurance

<div>
 A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company&rsquo;s claims training program for the assigned line of insurance and requires the person to
 <br/>
 <br/>
 <ul>
  <li>
   Investigate, evaluate, and settle entry-level insurance claims
  </li>
  <li>
   Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  </li>
  <li>
   Learn and comply with Company claim handling procedures
  </li>
  <li>
   Develop entry-level claim negotiation and settlement skills
  </li>
  <li>
   Build skills to effectively serve the needs of agents, insureds, and others
  </li>
  <li>
   Meet and communicate with claimants, legal counsel, and third-parties
  </li>
  <li>
   Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  </li>
  <li>
   Study, obtain, and maintain an adjuster&rsquo;s license(s), if required by statute within the timeline established by the Company or legal requirements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or direct equivalent experience with property/casualty claims handling
  </li>
  <li>
   Ability to organize data, multi-task and make decisions independently
  </li>
  <li>
   Above average communication skills (written and verbal)
  </li>
  <li>
   Ability to write reports and compose correspondence
  </li>
  <li>
   Ability to resolve complex issues
  </li>
  <li>
   Ability to maintain confidentially and data security
  </li>
  <li>
   Ability to effectively deal with a diverse group individuals
  </li>
  <li>
   Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  </li>
  <li>
   Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company&rsquo;s underwriting guidelines for coverage
  </li>
  <li>
   Continually develop product knowledge through participation in approved educational programs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
 <br/>
 <br/>
 <strong>
  Equal Employment Opportunity
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 Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
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   Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
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Auto Claims Representative

Great American Insurance Group

<div><p><b>Be Here. Be Great. </b>Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a &quot;small company&quot; culture where your ideas will be heard with &quot;big company&quot; expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.</p><p></p><p>
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.</p><p></p><div><div>
Job Description</div></div><div><div><div><div><div><div><div><div><div><p>
Great American's Equine Mortality Division is one of the world's leading providers of equine mortality insurance and related coverages. The division is staffed with experts in all breeds and disciplines such as racing, showing, cutting, dressage, hunter/jumper, driving, reining, and pleasure riding.</p><p></p><p>
The Equine Division is currently searching for a Claims Representative in Ocala, FL. Great American&rsquo;s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday&ndash;Thursday, with the fourth day determined by business needs.</p></div></div></div></div></div></div></div></div></div><p></p><p><b>
Essential Job Functions and Responsibilities</b></p><ul><li><p>
Manages an inventory of claims to evaluate compensability/liability.</p></li><li><p>
Conducts claim investigations to confirm coverage and to determine liability, compensability and damages.</p></li><li><p>
Determines and may negotiate appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.</p></li><li><p>
Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.</p></li><li><p>
May authorize payments in accordance with assigned authority limit and ensures payments are made in a timely manner.</p></li><li><p>
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.</p></li><li><p>
Performs other duties as assigned.</p></li></ul><p></p><p><b>
Job Requirements</b></p><ul><li><p><b>
Education: </b>Bachelor&rsquo;s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.</p></li><li><p><b>
Experience: </b>Generally, a minimum of 6 months of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).</p></li><li><p><b>
Scope of Job/Qualifications: </b>Works within specific limits and authority on assignments of moderate technical complexity and coordination. Demonstrates functional analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Develops and maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Strong interpersonal and communication skills with the ability to build relationships and handle negotiations. Proven ability to handle confidential information with discretion.</p></li></ul><p></p><p><b>
Business Unit:</b></p>
Equine Mortality<p></p><p><b>
Benefits:
</b></p><p>We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.</p><p></p><p><br>
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.</p><p></p><ul><li><br>
<b>Excludes seasonal employees and interns.</b></li></ul></div>

Claims Representative-Equine Division

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