claims supervisor

Transguard Workforce Solutions

<div>
 <p>
  <strong>
   Transguard Workforce Solutions
  </strong>
  is the UAE&rsquo;s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
 </p>
 <p>
  We are currently recruiting a
  <strong>
   Supervisor &ndash; Engineering &amp; Liabilities Claims (Non-Marine &amp; Energy)
  </strong>
  for our client based in Abu Dhabi, UAE.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The job holder is responsible for supervising and implementing claims management strategies for Engineering &amp; Liabilities Claims (Non-Marine &amp; Energy - Direct). This includes overseeing a team of senior officers to ensure claims are processed promptly, accurately, and in compliance with insurance policies, company standards, and regulatory guidelines.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   1.Policy &amp; Compliance:
  </strong>
 </p>
 <ul>
  <li>
   Review and recommend updates to claims policies and procedures.
  </li>
  <li>
   Ensure compliance with rules, regulations, and procedural requirements.
  </li>
  <li>
   Communicate policies and procedures effectively across the team.
  </li>
 </ul>
 <p>
  <strong>
   2.Claims Operations:
  </strong>
 </p>
 <ul>
  <li>
   Supervise claim registration, processing, and reserve creation.
  </li>
  <li>
   Review claims processed by senior officers for accuracy in deductibles and limits.
  </li>
  <li>
   Evaluate survey reports and assessments.
  </li>
  <li>
   Ensure timely and accurate responses to claims queries within SLA timelines.
  </li>
  <li>
   Monitor claim documentation, investigation, evaluation, negotiation, reserving, and settlement.
  </li>
  <li>
   Analyze claim trends and support strategy development to address adverse patterns.
  </li>
  <li>
   Support litigation processes and draft legal correspondence when required.
  </li>
  <li>
   Maintain and update physical and electronic claim files.
  </li>
  <li>
   Review and validate settlement payments and denials.
  </li>
  <li>
   Ensure timely reporting to management and internal stakeholders.
  </li>
  <li>
   Conduct claims ageing analysis and monitor unsettled claims.
  </li>
  <li>
   Manage external loss adjusters and surveyors.
  </li>
  <li>
   Support training and development initiatives within the team.
  </li>
 </ul>
 <p>
  <strong>
   3.Claims Rejection &amp; Investigation:
  </strong>
 </p>
 <ul>
  <li>
   Review declined claims and ensure proper communication with clients/brokers.
  </li>
  <li>
   Investigate complex and suspicious claims and provide recommendations.
  </li>
  <li>
   Ensure technical justification for all claim rejections.
  </li>
  <li>
   Implement dual-check processes within the team.
  </li>
 </ul>
 <p>
  <strong>
   4.Continuous Improvement:
  </strong>
 </p>
 <ul>
  <li>
   Identify opportunities for process and system improvements.
  </li>
  <li>
   Support development of tools for efficient claims settlement.
  </li>
  <li>
   Align improvements with market needs and approved strategies.
  </li>
 </ul>
 <p>
  <strong>
   5.Customer Satisfaction:
  </strong>
 </p>
 <ul>
  <li>
   Ensure high standards of customer service.
  </li>
  <li>
   Address claim-related queries promptly to enhance client satisfaction.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Performance Indicators (KPIs):
  </strong>
 </p>
 <ul>
  <li>
   Adherence to Turnaround Times (TATs)
  </li>
  <li>
   Nil actionable or aged claims
  </li>
  <li>
   Increased claims settlement and recovery ratios
  </li>
  <li>
   Reduced excess payouts and erroneous payments
  </li>
  <li>
   Improved response times and reduced customer complaints
  </li>
  <li>
   Effective performance monitoring of loss adjusters/surveyors
  </li>
  <li>
   Successful implementation of process improvements
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in relevant field
  </li>
  <li>
   Native Arabic Speakers required
  </li>
  <li>
   Diploma in Insurance or relevant certification - preferred
  </li>
  <li>
   4&ndash;5 years of relevant experience in Engineering &amp; Liabilities Claims, including 2-4 years in a supervisory role
  </li>
 </ul>
 <p>
 </p>
</div>


Supervisor – Engineering & Liabilities Claims (Non-Marine & Energy)

Aspris

<div><p><b>Job Purpose:</b><br>
The Insurance Supervisor is responsible for overseeing the daily operations of the insurance team, ensuring the effective management of insurance processes, and providing leadership and guidance to a team of insurance professionals. This role involves supervising insurance claims, policy administration, and customer service, while ensuring compliance with company policies, industry standards, and legal regulations.</p>
<p><b>1.Team Leadership &amp; Supervision:</b><br>
o Supervise and manage a team of insurance team at any site in UAE.<br>
o Provide guidance and training to ensure team members are well-versed in insurance processes, policies, and regulations.<br>
o Conduct performance evaluations and manage staff development, including providing feedback, setting goals, and identifying growth opportunities.<br>
o Handle day-to-day team operations, assigning tasks, monitoring performance, and ensuring productivity and quality standards are met.<br>
<b>2. Insurance Claims</b><br>
o Oversee the processing and adjudication of insurance claims, ensuring that all claims are handled in a timely, efficient, and compliant manner.<br>
o Review files and policies, ensuring that coverage meets patients&rsquo; needs and company standards.<br>
o Manage the approval process, submission and resubmission of claims<br>
o Ensure accurate documentation and record-keeping for all insurance transactions.<br>
<b>3.Customer Service &amp; Client Interaction:</b><br>
o Act as a point of escalation for customer issues or complaints related to insurance claims or policies.<br>
o Ensure excellent customer service is provided by the team, ensuring client satisfaction and retention.<br>
o Assist in responding to client inquiries, explaining policy terms, and resolving coverage-related issues.</p>
<p><b>Compliance &amp; Risk Management:</b><br>
o Ensure that insurance practices adhere to regulatory standards, internal policies, and industry best practices.<br>
o Monitor and ensure compliance with legal requirements, such as the accuracy of policy documentation, and file submissions.<br>
o Work with the risk management team to identify and mitigate potential risks and liabilities.<br>
<b>5. Reporting &amp; Documentation:</b><br>
o Maintain accurate records of all insurance-related activities, ensuring proper documentation for audits and reviews.<br>
o Generate regular reports for upper management regarding claims performance, team productivity, and customer satisfaction.<br>
o Ensure all policies are accurately updated and renewed within required timelines.<br>
<b>6. Process Improvement:</b><br>
o Identify opportunities for process improvements within the insurance department to increase efficiency and reduce errors.<br>
o Implement new tools, technologies, or systems to streamline operations and improve the customer experience.</p>
<div><b>Knowledge / Education / Skills</b><br>
<ul><li>Bachelor&rsquo;s degree in business administration, Insurance, Finance, or a related field (preferred).</li><li>3-5 years of experience in the insurance industry, with at least 1-2 years in a supervisory role.</li></ul></div>
<ul><li>Coding exposure/knowledge</li><li>Strong knowledge of insurance policies, claims processing, and regulations.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Ability to analyze and solve problems quickly and effectively.</li><li>Proficient in Microsoft Office Suite and insurance management software</li><li>Detail-oriented with strong organizational skills.</li><li>Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.</li></ul></div>

Insurance Supervisor

Aspris by alkalma

<p><strong>Team Leadership &amp; Supervision:</strong></p>
<ul>
<li>Supervise and manage a team of insurance team at any site in UAE.</li>
<li>Provide guidance and training to ensure team members are well-versed in insurance processes, policies, and regulations.</li>
<li>Conduct performance evaluations and manage staff development, including providing feedback, setting goals, and identifying growth opportunities.</li>
<li>Handle day-to-day team operations, assigning tasks, monitoring performance, and ensuring productivity and quality standards are met.</li>
</ul>
<p><strong>Insurance Claims</strong></p>
<ul>
<li>Oversee the processing and adjudication of insurance claims, ensuring that all claims are handled in a timely, efficient, and compliant manner.</li>
<li>Review files and policies, ensuring that coverage meets patients  needs and company standards.</li>
<li>Manage the approval process, submission and resubmission of claims</li>
<li>Ensure accurate documentation and record-keeping for all insurance transactions.</li>
</ul>
<p><strong>Customer Service &amp; Client Interaction:</strong></p>
<ul>
<li>Act as a point of escalation for customer issues or complaints related to insurance claims or policies.</li>
<li>Ensure excellent customer service is provided by the team, ensuring client satisfaction and retention.</li>
<li>Assist in responding to client inquiries, explaining policy terms, and resolving coverage-related issues.</li>
</ul>
<p><strong>Compliance &amp; Risk Management</strong></p>
<ul>
<li>Ensure that insurance practices adhere to regulatory standards, internal policies, and industry best practices.</li>
<li>Monitor and ensure compliance with legal requirements, such as the accuracy of policy documentation, and file submissions.</li>
<li>Work with the risk management team to identify and mitigate potential risks and liabilities.</li>
</ul>
<p><strong>Reporting &amp; Documentation:</strong></p>
<ul>
<li>Maintain accurate records of all insurance-related activities, ensuring proper documentation for audits and reviews.</li>
<li>Generate regular reports for upper management regarding claims performance, team productivity, and customer satisfaction.</li>
<li>Ensure all policies are accurately updated and renewed within required timelines.</li>
</ul>
<p><strong>Process Improvement:</strong></p>
<ul>
<li>Identify opportunities for process improvements within the insurance department to increase efficiency and reduce errors.</li>
<li>Implement new tools, technologies, or systems to streamline operations and improve the customer experience.</li>
</ul>

Sagility

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
The role of a Specialist is to contribute to the overall account performance and profitability by implementing action plans, participating in strategic projects which in return will improve and maintain client satisfaction. Also, focus on customer and employee retention.<p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Specialist-Operations<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Education:</b> Any Graduate</p><p></p><p><b>
Experience: </b>3+ years experience in Claims Administration, including 12 months in a supervisor capacity. Healthcare Industry Preferred</p><p></p><p><b>
Roles &amp; Responsibilities:
</b></p><p></p><ul><li><p>Provide day-to-day leadership support to supervisors and assists with KPI requirements.</p></li><li><p>
Participate in day to day Operations meetings to introduce and/or create action plans based on account requirements</p></li><li><p>
Identify areas of process improvement and work effectively within the organization to implement resolutions on a timely basis. Areas for improvement should be targeted at increasing client satisfaction and/or company profitability.
</p></li><li><p>Oversee necessary enhancements to client programs or servicing therein. This may include areas such as staffing, training, attendance and quality.</p></li><li><p>
Responsible for quality for all work performed by the team. Ensure support is provided to front line employees (Sr. Process consultants and Team Leader)</p></li><li><p>
Coordinate with Manager Operations to balance needs of individual teams with needs of the entire organization.</p></li><li><p>
Promote teamwork and cooperative effort.
</p></li><li><p>Help train and provide guidance to other Supervisors within the organization.
</p></li><li><p>Maintain a clean, safe, and unobstructed work area, and practice good safety habits.</p></li><li><p>
Provide internal and external customers with the highest quality service.</p></li></ul><p></p><p><b>
Skills</b>:</p><p></p><ul><li><p>
Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.</p></li><li><p>
Proficiency with the necessary technology, including computers, software applications, phone systems, etc.</p></li><li><p>
Ability to understand basic data and take appropriate action.</p></li><li><p>
Ability to drive individual and team efficiency and productivity through effective and efficient metric management.</p></li><li><p>
Ability to coach, train, and motivate employees and evaluate their performance.</p></li><li><p>
Ability to strategically lead and develop team towards improved performance.</p></li><li><p>
Ability to delegate and manage work loads and projects across functions within the organization.</p></li><li><p>
Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions.</p></li></ul><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
Indore, Brilliant Summit, Block -B, Plot no-16India</div></div>

Specialist-Operations

Workinshrewsbury

<p><strong>Salary:</strong> £35k - 40k per year <strong>Reference:</strong> 70437</p> <p>Are you ready to take your career to the next level as a Senior Claims Manager? This role offers the opportunity to lead and shape the claims process within a small and reputable company. With a focus on Agricultural, Commercial and Personal Lines Business, you'll play a pivotal role in ensuring claims are processed accurately and efficiently. If you're looking for a position that offers a busy role within a supportive team environment this is the role for you.</p> What You Will Do: <ul> <li>You will be responsible for managing the entire claims process, from receipt to settlement, to ensure efficient and accurate payment of claims</li> <li>Assist clients with claims-related enquiries, providing direct support or connecting them with the right contacts.</li> <li>Work closely with insurers, loss adjusters, solicitors, brokers, and claimants to ensure claims are processed efficiently and accurately.</li> <li>Regularly chase outstanding claims and ensure prompt settlement payments to customers.</li> <li>Deliver exceptional customer service and promote top-tier customer care at all times.</li> <li>Supervise claims handlers and provide guidance and support as needed.</li> <li>Review and evaluate claims to ensure accuracy and compliance with policies and regulations</li> <li>Develop and implement policies and procedures to improve efficiency and quality of claims processing</li> </ul> What You Will Bring: <ul> <li>A minimum of 2 years' experience in a Senior Claims Management role or related field.</li> <li>Strong leadership, organisational, and communication skills to manage teams and processes effectively.</li> <li>Proficiency in Microsoft Office and claims management software.</li> <li>Exceptional attention to detail and the ability to manage multiple priorities with ease.</li> </ul> <p>As a Senior Claims Manager, you'll be at the heart of ensuring claims are handled with diligence and professionalism. This company prides itself on delivering tailored solutions to meet the needs of its diverse client base. With a commitment to quality and customer care, you'll contribute to maintaining and enhancing its reputation in the industry. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership of the claims process.</p> Location: <p>This role is based in Shrewsbury, offering a convenient and accessible location for professionals in the surrounding area.</p> Interested? <p>If you're ready to step into a leadership role and make a difference, don't wait! Apply now to join this company as a Senior Claims Manager and take the next step in your career journey.</p><img src="https://www.jobg8.com/Tracking.aspx?vX6ucqYYTObsWA55idoRV6qfQnPuhCogv" width="0" height="0" />

Claims Manager

Oceanic Group of Companies

<p>We are looking for an experienced and driven <b>Claim Manager</b> to join our <b>Insurance </b>Division. The ideal candidate will oversee, manage, and expedite the claims handling process for major claims assigned, ensuring efficient coordination between clients, re/insurers, loss adjusters and internal teams. The role involves leading the claims team, maintaining service standards, minimizing claim settlement delays, and ensuring client satisfaction through proactive communication and problem-solving.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee the complete claims handling process, from registration to final settlement.</li><li>Maintain strong coordination with clients, underwriters, and internal teams.</li><li>Ensure compliance with legal and company policies.</li><li>Supervise, train, and guide the claims team for performance excellence.</li><li>Drive process efficiency and client satisfaction through innovation and best practices.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in <b>Business, Finance, Insurance</b>, or a related field.</li><li>Minimum <b>5&ndash;7 years of experience</b> in claims handling or management within an <b>insurance broking</b> or <b>underwriting </b>environment.</li><li>Strong leadership, communication, and analytical skills.</li><li>Proficiency in MS Office and insurance management systems.</li></ul><p><b>Perks &amp; Benefits:</b><br/>Competitive salary, medical and life insurance, professional development opportunities, and a collaborative work environment.</p><p>Job Type: Full-time</p><p>Pay: From Rs200,000.00 per month</p><p>Education:</p><ul><li>Master's (Preferred)</li></ul><p>Experience:</p><ul><li>Claims: 4 years (Preferred)</li></ul><p>Work Location: In person</p>

Manager Claims - Insurance

Aston Charles

<p>Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: Midlands & Wales Town/City: Cardiff Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: <b>9</b></p><p>A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result!</p><p>This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet.</p><p>Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture.</p><p>This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.</p><p>As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers.</p><p>It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.</p><p>You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term!</p><p>Aston Charles - a personalised service from industry experts</p><p>General Insurance and Financial Services Recruitment</p><img src="https://www.jobg8.com/Tracking.aspx?h%2fEKyPWqydMaY5wX5UbKslJeuwB2HRzGq" width="0" height="0" />

Motor Claims Manager (Home

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