claims supervisor

Work From Home

<p></p><div><p>Do you want to join an organization that invests in you as a Senior Claim Supervisor? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.</p><p></p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p>
This position is one of the professional staff positions in the HCI Claims Department and in the larger Risk &amp; Insurance Department reporting to a Director of Claims. As the Senior Claims Supervisor, you are responsible for directly managing a caseload of the Company&rsquo;s professional liability. This includes retaining and supervising external and internal claims investigators, defense counsel and regularly interacting with various facility representatives and leaders. Ideally, this individual has experience managing physician practice and hospital claims and litigation management, is familiar with physician practice and hospital operations (including medical staff issues), state malpractice laws, possesses strong negotiation skills and has demonstrated ability to independently problem solve and proactively manage and resolve claims.</p><p><b>
Job Responsibilities:</b></p><p>
Quality</p><p></p><ul><li>
Handle professional medical malpractice liability cases with a designated caseload. This includes strategic thinking towards resolution, as well as collaborating, directing and managing outside counsel and other vendors as appropriate.</li><li>
Engage in the department and company strategy and philosophy of proactive, efficient and effective claims management.</li><li>
Continuous and appropriate documentation within, and maintenance of, the electronic claims system for caseload, including reviewing daily diaries of files to track progress and items needed for updates.</li><li>
Identify appropriate cases and prepare those for presentation to the AVP, VP and Claims Committee for settlement authority and to excess and reinsurers as needed.</li><li>
Maintain performance against department established metrics.</li><li>
Evaluate the efficiency of outside defense counsel based on audits and metrics provided by HCI and firms.</li></ul><p></p><p>
Service</p><p></p><ul><li>
Manage a segment of the Company&rsquo;s liability claims to achieve fair, efficient, timely exposure assessment, strategy development and ultimate resolution of matters.</li><li>
Attend mediations and trials as the Company representatives with authority to resolve the claim.</li><li>
Maintain current licensure needed to perform duties as required in territory assigned.</li><li>
Oversight and administration of special projects as assigned by the Claims Director, HCI President and VP of Claims.</li><li>
Have strong experience in coverage evaluation process and coverage issues pertinent to medical professional liability claims.</li><li>
Have a strong understanding of risk transfer strategies, to include additional insured standing, contractual indemnity and collateral sources.</li><li>
Maintain current knowledge of relevant industry trends, changes in laws and rules affecting liability claims management decisions.</li></ul><p></p><p>
People</p><p></p><ul><li>
Work collaboratively with entire HCI Claims team, as well as other HCI departments such as Finance, Business Intelligence and Insurance.</li><li>
Assist in evaluation and management of outside defense counsel and claim investigators within established guidelines.</li><li>
Develop and maintain effective, efficient and respectful working relationships with the organization&rsquo;s Risk Managers, Patient Safety Directors, C-suite colleagues and Division leaders.</li><li>
Conduct division and facility reviews highlighting specific claims and trends in order to support collaboration and quality of care.</li><li>
Build and maintain strategic alliances and collaborative partnerships with the HCI Risk Management team, HCA Legal Department, Clinical and Physician&rsquo;s Services Group and other corporate departments that will mutually benefit the Claims Department and the organization.</li><li>
Lead and/or participate in committees or task forces, as assigned.</li></ul><p></p><p>
Finance</p><p></p><ul><li>
Setting appropriate reserves at the opening of a file and continually maintaining that reserve insuring it is aligned with the exposure for the Company throughout the lifetime of the claim.</li><li>
Adhere to meaningful metrics to measure individual performance of management of designated caseload.</li><li>
Ongoing monitoring of expenses and litigation fees.</li><li>
Reviewing and payment of law firm legal invoices through an electronic platform.</li><li>
Responsible for efficient, effective and accurate loss adjustment expenses and indemnity payments.</li></ul><p></p><p>
Education &amp; Experience</p><p></p><ul><li>
Bachelor&rsquo;s degree required</li><li>
5+ years of experience in claims&rsquo; management, preferably in healthcare and preferably in a multi-state environment; knowledge of hospital and healthcare operations required</li><li>
JD preferred</li><li>
Defense and trial experience preferred</li><li>
Certification in risk management or insurance, i.e. CPHRM, ARM, CPCU, etc. preferred</li><li>
Adjuster&rsquo;s license in states in which HCI operates, especially Florida preferred</li><li>
Must be eligible to apply for and obtain adjuster&rsquo;s license(s) in assigned jurisdictions required</li><li>
Proficient computer skills with word processing and database competency required</li><li>
Possess critical thinking, analytical and problem skills required</li></ul><p></p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p>
</p><p><b><i>Note: Eligibility for benefits may vary by location.</i></b></p><p></p><p>
HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.</p>
<p>HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p><br>
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Senior Claim Supervisor opening. Qualified candidates will be contacted for interviews. <b>Submit your resume today to join our community of caring!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Senior Claims Supervisor

First Chicago Insurance Company

<div><p><b>Are you unhappy at your present job?
</b></p><p><b>Are you going nowhere in your current position?
</b></p><p><b>Is it time for a change?</b></p><p></p><p><b><br>
Are you currently an experienced Auto Casualty Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?</b></p><p><b>
Or</b></p><p><b>
Are you a seasoned Auto Casualty Claims Adjuster looking for that next step in your career where you can share your knowledge and lead a team of adjusters?</b></p><p><b>
If you answered YES to the above, it's time to talk to First Chicago Insurance Company!</b></p><p><b>
We offer:
</b></p><ul><li><b>Competitive Salaries</b></li><li><b>
Excellent benefits</b></li><li><b>
Growth opportunities!</b></li></ul><p><b>
Apply only if you consider yourself a career professional who loves to work, because we work hard here!
</b></p><p><b>Our Auto Claims Management Team is Growing!</b></p><p>
The Auto Casualty Claims Management Team will be responsible for the direct supervision of the Auto Casualty Claims unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines and assuring proper investigation and conclusion of claims. Monitor production, staff development and the quality of files assigned to the Unit.</p><p><b>
**This is a hybrid position (after training). Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.**</b></p><p><b>
DUTIES &amp; RESPONSIBILITIES:
</b></p><ul><li>Lead, motivate, and provide direction to the Auto Casualty Unit staff members</li><li>
Conduct file and diary reviews for the purpose of monitoring adjuster's work and to ensure appropriate investigation, documentation and fair claim settlement practices are followed, and company quality standards are maintained.</li><li>
Place appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authority.</li><li>
Review reports, design and support the implementation of procedures which improve claim settlement and customer service levels, and ensure that desired quality and quantity levels are maintained.</li><li>
Oversee the implementation and monitoring of procedures to assure effectiveness and compliance.</li><li>
Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes.</li><li>
Work with staff relative to any suits drawn on cases with respect to litigation handling.</li><li>
Develop and manage a cost effective defense strategy.</li><li>
Identify Systems issues/problems/suggestions for enhancements.</li><li>
Manage the administrative functions of the unit which include:<ul><li>
Review, provide direction and assign new losses</li><li>
Screening and selecting candidates</li><li>
Setting performance objectives and monitoring performance results</li><li>
Conduct performance appraisals</li><li>
Complete reports as necessary</li><li>
Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)</li><li>
Conduct unit meetings</li><li>
Review and respond to Department of Insurance complaints</li><li>
Review and direct claim activity on customer inquiries</li><li>
Complete special projects as assigned.</li></ul></li></ul><p></p><p><b><br>
QUALIFICATIONS REQUIRED:</b></p><ul><li>
5+ years auto liability claims, PD, Casualty Claims and/or supervisory experience</li><li>
5+ years managing litigated personal auto files a plus</li><li>
Non-Standard auto claims handling experience a plus, not required</li><li>
Strong technical and administrative background in auto claims handling</li><li>
Ability to work independently on technical and administrative matters in accordance with company policy and procedures</li><li>
Good leadership, training and development skills</li><li>
Excellent communication, interpersonal and organizational skills</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claim</li><li>
Hybrid position (after training is complete)</li></ul><p></p><p><b><br>
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:</b></p><ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Short Term Disability/Long Term Disability</li><li>
Life Insurance</li><li>
Flexible Spending Account</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement
</li><li>Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul><p></p><p><br>
Estimated Compensation Range: $52,500k/year-$106,250k/year*</p><ul><li>Published ranges are estimates</li></ul></div>

Auto Casualty Claims Supervisor

DAVIES

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><b><br>
Our Story</b></div><div>
Imagine being part of a team that&rsquo;s not just shaping the future but actively driving it. At <b>Davies North America</b>, we&rsquo;re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.</div><div>
<br>
<b>What's in Store</b><br>
We are on the lookout for an experienced <b>Liability Claims Supervisor </b>who will be responsible for overseeing a team of claims professionals handling liability and casualty claims, including Bodily Injury (BI), Commercial General Liability (CGL), transportation liability, and other property and casualty exposures. This role ensures claims are handled in accordance with company standards, client expectations, and regulatory requirements while maintaining a high level of service and operational performance.</div><div></div><div><br>
The role provides technical guidance, coaching, and leadership to claims staff while supporting effective claim resolution, quality outcomes, and client satisfaction.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><br>
<b>
Team Leadership &amp; Development</b>
</div><ul><li>Supervise and support a team of liability claims adjusters.</li>
<li>Provide technical guidance and mentorship to adjusters handling bodily injury, casualty, and liability claims.</li>
<li>Conduct performance reviews, coaching sessions, and ongoing training to support staff development.</li>
<li>Assist with staffing, onboarding, and workload distribution across the team.</li>
</ul><div><b>Claims Oversight</b></div><ul>
<li>Monitor claims handling activities to ensure compliance with company guidelines and client service standards.</li>
<li>Review high-exposure or complex liability claims and provide guidance on claim strategy and resolution.</li>
<li>Approve claim settlements within assigned authority levels.</li>
<li>Ensure appropriate reserve setting and claim documentation.</li>
</ul><div><b>Client &amp; Stakeholder Collaboration</b></div><ul>
<li>Serve as a point of contact for clients regarding claim performance and operational questions.</li>
<li>Participate in client meetings and provide updates regarding claim trends, outcomes, and performance metrics.</li>
<li>Collaborate with legal counsel, vendors, and internal teams to support effective claim resolution.</li>
</ul><div><b>Operational Performance</b></div><ul>
<li>Monitor team performance metrics including claim cycle time, quality assurance results, and service level agreements.</li>
<li>Identify opportunities for operational improvements and implement best practices.</li>
<li>Support leadership with reporting and operational updates.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, knowledge &amp; expertise</b></h3><br>
<ul>
<li>
5+ years of claims handling experience in liability, casualty, or bodily injury claims.</li>
<li>Prior supervisory or leadership experience preferred.</li>
<li>Strong knowledge of liability claims handling practices and litigation management.</li>
<li>Excellent leadership, communication, and decision-making skills.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Equal Employment Opportunity &amp; Legal Notices</b></h3><div><b><br>
Benefits</b></div><div>
At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:</div><ul>
<li>Medical, dental, and vision plans to support your health and that of your family</li>
<li>A 401(k) plan with employer matching</li>
<li>Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees</li>
<li>Paid holidays</li>
<li>Life insurance and short‑term and long‑term disability coverage</li>
</ul><div>Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee&rsquo;s primary work location.<br>
</div><div>Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.<br>
</div><div><b>Diversity and Inclusion</b></div><div>
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.<br>
<br>
<b>Compensation Transparency:</b>
<br>
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
<br>
<br>
<b>Background Check &amp; Fair Chance Compliance</b>
</div><div>Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.<br>
<br>
<b>Massachusetts Notice</b><br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div><div>
<br>
<i>We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at </i><i>recruitment@davies-group.com</i></div><br>
<h3 class="jobSectionHeader"><b>
About Davies</b></h3><div>
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.<br>
<br>
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation &amp; risk, customer experience, human capital, digital transformation &amp; change management.<br>
<br>
Our global team of more than 8,000 professionals operate across ten countries, including the UK &amp; the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research &amp; development, innovation &amp; automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.</div></div>

Liability Claims Supervisor - Field (Remote)

State of Ohio

<p></p><div><div><p><b>What Our Employees Have to Say:</b><br>
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:</p><ul><li>
BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.</li><li>
I have worked at several state agencies and BWC is the best place to work.</li><li><p>
Best place to work in the state and with a sense of family and support.</p></li><br>
<p></p><li>
I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.</li><li><p>
I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.</p><p></p><p><br>
If you are interested in helping BWC grow, please</p></li></ul><p><i>
BWC&rsquo;s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC&rsquo;s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.</i></p><p><b>
What You'll Be Doing:</b><br>
Under general direction, you will supervise one claims service team consisting of multiple claims specialists &amp; multiple medical/rehab staff (e.g. Industrial Rehab Nurse, Rehab Case Management Specialist) in managing lost time compensation claims.</p><ul><li>
Supervise and Lead Team-Oversee one claims service team consisting of multiple claims specialists, ensuring effective management of lost-time compensation claims.</li><li>
Develop and Implement Guidelines-Create and enforce new claims handling procedures to maintain compliance with state, federal, and BWC laws, rules, and regulations.</li><li>
Monitor Quality and Productivity-Review case assignments, monitor accuracy and timeliness, and utilize management reports to track pending cases and performance metrics.</li><li>
Identify and Resolve Issues-Address problem areas such as incorrect award calculations and insufficient documentation; recommend corrective actions.</li><li>
Ensure Documentation and Compliance-Verify that all necessary documentation is obtained for hearings and identify claims requiring vocational intervention based on injury severity and claimant history.</li><li>
Staff Development and Performance Management-Review and approve performance evaluations, recommend training or disciplinary actions, and participate in staff selection, training, and promotion processes.</li><li>
Effective Communication and Relationship Building- Ability to clearly convey expectations, provide constructive feedback, and build positive relationships with team members, injured workers, employers, and medical providers to foster collaboration and trust.</li></ul><b>
Why Work for the State of Ohio</b><p>
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:</p>
<ul>
<li>Medical Coverage</li>
<li>Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period</li>
<li>Paid time off, including vacation, personal, sick leave and 11 paid holidays per year</li>
<li>Childbirth, Adoption, and Foster Care leave</li>
<li>Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)</li>
<li>Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) &amp; Optional Deferred Compensation (Ohio Deferred Compensation)</li>
</ul>
<ul><li>Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.</li></ul><b>
Qualifications</b><p><b>
To Qualify, You Must </b><b>Clearly</b><b> Demonstrate:</b><br>
<b>Required Experience and/or Education:</b></p><ul><li><p>
36 mos. exp. managing medical-only &amp;/or lost-time claims, serving as primary decision maker to include making initial determination of claim, having overall responsibility &amp; accountability of claim &amp; management of claim to desired outcome.</p></li><li><p>
Or 36 mos. trg. or 36 mos. exp. in providing rehabilitation &amp;/or medical management expertise in managing claims (e.g., develop return to work plans <b>AND</b> provide medical opinion; recommend, monitor &amp;/or review medical treatment &amp; determinations; provide job development training or career counseling enabling injured workers to return to work force).</p></li><li><p>
Or 24 mos. trg. or 24 mos. exp. in private insurance organization as claims representative, nurse or rehabilitation specialist <b>AND</b> 12 mos. trg. or 12 mos. exp. providing work direction to claims processing staff.</p></li><li><p>
Or completion of undergraduate core program in business administration, public administration, human resources, finance, economics, nursing, social work, human service field (e.g., rehabilitation counseling) or related field <b>AND</b> 12 mos. exp. in providing rehabilitation &amp;/or medical expertise in managing workers' compensation claim (e.g., develop return to work plans; provide medical opinion; recommend, monitor &amp; review medical treatment &amp; determinations; provide job development training or career counseling enabling injured workers to return to work force), or 12 mos. exp. managing workers' compensation lost-time claims &amp;/or medical-only claims serving as primary decision maker to include making initial determination of claim, having overall claim responsibility &amp; accountability of claim &amp; management of claim to desired outcome, or 12 mos. exp. supervising lower-level claims staff in managing medical only claims, or 12 mos. exp. in supervisory level position within Ohio Bureau Of Workers' Compensation which involved telephoned, in-person &amp;/or written contact with providers, claimants, employers, public officials, attorneys &amp;/or general public to provide information &amp; answer inquiries concerning various operations, services &amp;/or policies &amp; procedures of agency.</p></li><li><p>
Or 36 mos. exp. in supervisory-level position within Ohio Bureau Of Workers' Compensation, 24 mos. of which involved telephoned, in-person &amp;/or written contact with providers, claimants, employers, public officials, attorneys &amp;/or general public to provide information &amp; answer inquiries concerning various operations, services &amp;/or policies &amp; procedures of agency.</p></li><li><p>
Or equivalent of Minimum Class Qualifications For Employment noted above.<br>
<br>
<b>Job Skills:</b> Claims Examination</p></li></ul><p><b>
Major Worker Characteristics:</b><br>
<b>Knowledge of</b> management, labor relations, employee training &amp; development, supervision (direct), interviewing, public relations, service office practices &amp; procedures*, agency policies &amp; procedures*, state laws related to BWC claims &amp; eligibility criteria &amp; processing of workers comp claims*.<br>
<b>Ability to</b> deal with problems involving few variables within familiar context; define problems, collect data, establish facts &amp; draw valid conclusions; calculate fractions, decimals &amp; percentages; use proper research methods in gathering data &amp; make impartial decisions; check data against records for accuracy; operate VDT &amp; PC; read &amp; understand medical reference manuals; prepare meaningful, concise &amp; accurate reports; gather collate &amp; classify information about data, people or things; proofread technical materials &amp; make corrections; handle sensitive inquiries from &amp; contacts with officials &amp; general public; comprehend computer generated reports, oral &amp; written business communications.</p><p>
(*) developed after employment.</p><b>
Supplemental Information</b><p><b>
EEO &amp; ADA Statement:</b><br>
The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.<br>
The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy, or religion, please contact the ADA mailbox BWCADA@bwc.ohio.gov.<br>
<br>
<b>BWC OCSEA Selection Rights:</b><br>
This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.<br>
<br>
<b>Salary Information:</b><br>
Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.<br>
<br>
<b>Transportation:</b><br>
Position may require travel; therefore, persons occupying this position must be able to provide own transportation &amp;/or legally operate a state-owned vehicle.<br>
<br>
<b>Educational Transcripts:</b><br>
For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.<br>
<br>
All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.<br>
<br>
<b>Background Check:</b><br>
Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.</p><b>
ADA Statement</b><p>
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.</p><b>
Drug-Free Workplace</b><p>
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.</p></div></div>

Canton - Workers' Compensation Claims Supervisor- PN: 20077435

Gallagher

<div><b>Introduction</b><br>
<div>
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it&rsquo;s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people&rsquo;s lives. It takes empathy, precision, and a strong sense of partnership&mdash;and that&rsquo;s exactly what you&rsquo;ll find here. We&rsquo;re a team of fast-paced fixers, empathetic experts, and outcomes drivers &mdash; people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you&rsquo;ll play a vital role in helping businesses and individuals move forward with confidence. Here, you&rsquo;ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you&rsquo;re here, you&rsquo;re part of something bigger. You&rsquo;re part of a team that shows up, stands together, and leads with purpose.
</div><br>
<b>Overview</b><div><b><br>
Role specifics:</b></div><ul><li><b>
Jurisdictions</b><b>:</b> MO</li><li><b>
Licenses: </b>Applicable licenses are preferred</li><li><b>
Location:</b> Hybrid - Saint Peters, MO</li></ul>
<br>
<b>How you'll make an impact</b><div><b><br>
Supervise:</b> Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.</div><div><br>
<br>
<b>Promote Best Practices:</b><b> </b>Guide claims team to handle claims in accordance with GB&rsquo;s Best Practices.</div><div><br>
<br>
<b>Drive Talent:</b><b> </b>Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.</div><div><br>
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<b>Manage Workloads:</b><b> </b>Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.</div><div><br>
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<b>Utilize Technology:</b><b> </b>Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.</div><div><br>
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<b>Client Communication:</b><b> </b>Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.</div><div><br>
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<b>Prioritize and Develop:</b> Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.</div><br>
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<b>About You</b><div><b><br>
Ideal candidates for this position will have:</b></div><ul><li><b>
Claims Background: </b>10 years of experience handling general liability and auto liability bodily injury and property damage claims<br>
</li><li><b>
Prior leadership experience: </b>3 years of supervisor experience</li><li><b>
Jurisdictional Experience:</b> MO</li></ul><div></div><div><b><br>
R</b><b>equired Qualifications</b><b>:</b></div><ul><li>
High School Diploma</li><li>
Minimum of 10 years related claims experience</li><li>
Appropriately licensed and/or certified in all states in which claims are being handled</li><li>
 Knowledge of all team member related functions</li></ul><div></div><div><b><br>
D</b><b>esired</b><b>:</b></div><ul><li>
Bachelor's Degree</li></ul>
<br>
<b>Compensation and benefits</b><p><br>
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
</p><p>Below are the <b>minimum core benefits</b> you&rsquo;ll get, depending on your job level these benefits may improve:
</p><ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div><b>
Other benefits include:</b></div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div><i>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</i></div><div></div><div><b><br>
We value inclusion and diversity</b></div><p>
Click Here to review our U.S. Eligibility Requirements</p><p>
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
</p><p>Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p><p>
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
</p><p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p></div>

Claims Supervisor - GL and Auto Bodily Injury

The Cincinnati Insurance Companies

<div></div><div><div>US-OH-Fairfield<div>
</div></div><div><b>
Description</b><div></div><div><b><br>
Make a difference with a career in insurance</b></div><div>
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we&rsquo;re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person&reg;.</div><div></div><div><br>
If you&rsquo;re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.</div><div></div><div><b><br>
Start your journey with us</b></div><div>
Our HQ Claims Operations department seeks a claims financials supervisor. This role is responsible for overseeing daily financial processing activities within the Claims department, ensuring accuracy, compliance and timely execution of payment‑related workflows. This role provides direct leadership to a team of eight associates who manage check processing, void/stop requests, W-9 and 1099 support, positive pay decisions, escheatment investigations and financial documentation management across multiple systems. The claims financials supervisor ensures operational excellence, partners with internal business units and supports ongoing process improvements.</div><div>
The pay range for this position is $60,000- $70,000 annually. The pay determination is based on the applicant&rsquo;s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.</div><p><b>
Be ready to:</b></p><p><b>
Team Leadership and Personnel Management</b></p><ul><li>
supervise, coach and develop a team of eight associates responsible for claims financial operations</li><li>
set performance expectations, conduct performance reviews and support career development</li><li>
manage workload distribution to ensure timely and accurate completion of all tasks</li><li>
foster a collaborative, inclusive and high‑performing team environment</li><li>
provide training, guidance and troubleshooting support for complex financial or system issues</li></ul><p><b>
Claims Financial Operations</b></p><ul><li>
oversee processing of Claim Center void/stop payment requests submitted by associates</li><li>
ensure timely handling of check copy requests for all claim types</li><li>
make daily positive pay (Pospay) decisions for checks presented to the bank that do not match the transmitted electronic file</li><li>
approve and process business partner correction requests</li><li>
manage the accuracy of master data for vendors in our claims system</li></ul><p><b>
Tax and Regulatory Support</b></p><ul><li>
manage the generation and distribution of W-9 letters</li><li>
handle incoming calls and inquiries related to 1099 processing</li><li>
investigate escheat‑eligible items and ensure compliance with state unclaimed property laws</li><li>
coordinate the transfer of funds associated with unclaimed property due to escheated checks</li></ul><p><b>
File and Document Management</b></p><ul><li>
process file copy requests in CMS and Claim Center</li><li>
identify claim files associated with unmatched, returned or undeliverable checks</li></ul><p><b>
Payment Processing and Oversight</b></p><ul><li>
oversee issuance of expense checks and processing of expense exceptions</li><li>
lead and troubleshoot automated payment bots responsible for expense payments</li><li>
ensure financial controls are followed across all payment‑related activities</li></ul><p><b>
Continuous Improvement and Collaboration</b></p><ul><li>
identify opportunities to enhance accuracy, efficiency and workflow design</li><li>
partner with IT, Claims, Finance and Compliance to resolve issues and implement improvements</li><li>
support audits, reporting needs and special financial projects</li></ul><p><b><br>
Be equipped with:</b></p><ul><li>
strong leadership, coaching and communication abilities</li><li>
high attention to detail with a focus on accuracy and compliance</li><li>
the ability to analyze financial discrepancies and resolve issues quickly</li><li>
strong organizational and multitasking skills</li><li>
a problem‑solving mindset with the ability to improve processes and support automation</li><li>
proficiency in Microsoft&reg; Office</li></ul><p><b>
Bring education and experience from:</b></p><ul><li>
a bachelor&rsquo;s degree in Business, Finance, Accounting or a related field (preferred) or relevant financial operations experience</li></ul><ul><li>
previous experience working in an operations organization and/or payment processing</li><li>
familiarity with W-9 and 1099 requirements, positive pay systems and check‑related financial workflows</li><li>
experience with Claim Center, CMS and other claims or financial platforms (preferred)</li></ul><div></div><div><b><br>
Enhance your talents</b></div><p>
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you&rsquo;re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional &ndash; all while enjoying a meaningful career.</p><div><b>
Enjoy benefits and amenities</b></div><div>
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.</div><div></div><div><br>
Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.</div><div></div><div><b><br>
Embrace a diverse team</b></div><div>
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. about the Federal Employment Notices.</div></div></div><div></div>

Claims - Financial Supervisor

<div><p><b>Are you unhappy at your present job?
</b></p><p><b>Are you going nowhere in your current position?
</b></p><p><b>Is it time for a change?</b></p><p></p><p><b><br>
Are you an experienced Auto Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?</b></p><p><b>
Or</b></p><p><b>
Are you a seasoned Auto Claims Adjuster looking for that next step in your career to share your knowledge and lead a team of adjusters?</b></p><p><b>
If you answered YES to the above, it's time to talk to First Chicago Insurance Company!</b></p><p><b>
We offer:
</b></p><ul><li><b>Competitive Salaries</b></li><li><b>
Excellent benefits</b></li><li><b>
Growth opportunities!</b></li></ul><p><b>
Apply only if you consider yourself a career professional who loves to work, because we work hard here!
</b></p><p><b>Position Description:</b></p><p>
The Property Damage Supervisor is responsible for oversight of the overall productivity and personnel of the Property Damage Coverage Unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines, understanding of policy language and coverages, as well as assuring proper investigation and conclusions of claims. Position also includes, monitoring production, staff development and the quality of files assigned to the Unit.</p><p></p><p><b><br>
DUTIES &amp; RESPONSIBILITIES:
</b></p><ul><li>Lead, motivate, and provide direction to the unit adjusters</li><li>
Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained</li><li>
Place appropriate authority level on claim files based upon determination of coverage, investigation of facts and approve settlement checks within authority</li><li>
Review reports and support the implementation of procedures which improve overall claim settlement process, customer service levels, and ensure that desired quality and quantity levels are maintained</li><li>
Oversee the implementation and monitoring of procedures to assure effectiveness and compliance</li><li>
Determine training needs of the department / unit, establish and participate in programs to ensure training needs of personnel and processes</li><li>
Identify Systems issues / concerns and make suggestions for enhancements</li><li>
Manage the administrative functions of the unit which include:
</li><li><div><ul><li>Review, provide direction and assign new losses</li><li>
Setting performance objectives and monitoring performance results</li><li>
Conduct performance appraisals</li><li>
Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)</li><li>
Conduct unit meetings</li><li>
Review and respond to Department of Insurance inquiries</li><li>
Review and direct claim activity on customer inquiries</li><li>
Assure all compliance and customer service regulations / initiatives are met</li></ul></div></li><li><b>Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.
</b></li></ul><p><b>QUALIFICATIONS REQUIRED:</b></p><ul><li>
5+ years auto liability property damage claims handling experience</li><li>
Prior Supervisory experience over Auto Adjusters preferred</li><li>
Prior Non-Standard Auto Claims experience a plus, not required</li><li>
Strong technical and administrative background in auto claims handling</li><li>
Ability to work independently on technical and administrative matters in accordance with company policy and procedures</li><li>
Background in personnel selection, goal setting, monitoring and communicating performance</li><li>
Good leadership, training and development skills.
</li><li>Excellent communication, interpersonal and organizational skills</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claim adjuster / supervisor</li><li><b><i>
On-Site position.</i></b></li></ul><p><b>
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:</b></p><ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental and Vision Reimbursement</li><li>
Short Term Disability/Long Term Disability</li><li>
Life Insurance</li><li>
Flexible Spending Account</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement
</li><li>Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul><p></p><p><br>
Estimated Compensation Range: $48,750k/year-$93,750k/year*</p><ul><li>Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.</li></ul></div><p></p>

Auto Claims Property Damage Supervisor

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