claims supervisor

Interactive Insurance Brokers LLC

An insurance brokerage firm in Dubai is seeking a Claims Operations Supervisor for Pet Insurance to manage claims processing and oversee departmental operations. The ideal candidate will have veterinary clinic experience, excellent communication skills, and a strong customer service orientation. Responsibilities include educating pet owners, managing the claims process, and training sales teams on pet insurance products.

Pet Insurance Claims Operations Leader - Dubai

SeaHarbor Insurance

COMPANY DESCRIPTIONSeaHarbor Insurance is a Dallas-based provider of nonstandard personal automobile insurance throughout the State of Texas. Founded in 2017, SeaHarbor has experienced significant and extraordinarily successful growth.Due to continuing growth, we are seeking a Litigation Supervisor to support our Dallas, Texas Claims Office.Position SummaryThe Litigation Supervisor oversees the handling and resolution of litigated auto insurance claims, ensuring cost-effective defense strategies, timely settlements, and compliance with company policies and legal requirements. This role manages a team of litigation adjusters, provides technical guidance, and collaborates with legal counsel to achieve fair and efficient claim outcomes while mitigating legal exposure and controlling indemnity and defense costs.The ideal candidate will be an experienced claims professional with strong litigation management skills, excellent judgment and a proven ability to thrive in a fast-paced and-metrics driven work environment.Key Responsibilities:Team Leadership &amp; Oversight<ul><li>Supervise and mentor a team of litigation adjusters handling moderate to high-severity attorney-represented cases.</li><li>Assign, monitor, and review claim files to ensure quality handling, accurate reserves, and appropriate litigation strategies.</li><li>Review and approve recommendations for litigated matters, balancing defense and settlement costs ensuring compliance with company policy obligations.</li><li>Conduct regular file reviews to assess quality, reserve adequacy, and adherence to litigation strategy.</li></ul>Litigation Management<ul><li>Oversee the litigation process for both coverage and defense matters, including litigation counsel selection, pleadings, discovery, depositions, mediations, and trial preparation.</li><li>Evaluate case exposure, liability, and damages to make well-supported settlement recommendations to senior claims management.</li><li>Coordinate with litigation counsel to ensure effective representation and cost control.</li><li>Exercise settlement authority within designated limits.</li><li>Audit and evaluate litigation counsel performance to ensure compliance with legal and ethical obligations as well as company requirements.</li><li>Establish and maintain a litigation counsel file audit program.</li><li>Identify, evaluate and recommend coverage and defense counsel for engagement across Texas as needed.</li><li>Review and approve litigation counsel invoices to ensure compliance with the company&rsquo;s billing guidelines.</li></ul>Strategic &amp; Operational Support<ul><li>Develop, implement and enforce litigation management best practices and process improvements, including legal counsel billing guidelines.</li><li>Analyze litigation trends to identify risk patterns and propose mitigation strategies.</li><li>Collaborate with claims leadership on policy interpretation, coverage opinions, and training initiatives.</li><li>Ensure consistent application of company standards and regulatory compliance.</li></ul>Technical &amp; Strategic Support<ul><li>Provide guidance to adjusters on complex injury evaluations, medical causation, and negotiation tactics.</li><li>Review medical records, expert reports, and legal documentation to assess case value and claim exposure.</li><li>Identify litigation trends and emerging risks, recommending procedural or policy improvements.</li><li>Partner with leadership to develop and refine litigation best practices and training programs.</li><li>Identify litigation trends and emerging risks, recommending process improvements or policy changes as needed.</li></ul>Performance &amp; Development<ul><li>Coach and evaluate team performance through regular feedback and goal setting.</li><li>Facilitate professional development and technical training for litigation adjusters.</li><li>Participate in recruitment, onboarding, and succession planning for the claims department.</li></ul>Qualifications:<ul><li>Texas resident Adjuster&rsquo;s License (required)</li><li>Minimum 5&ndash;7 years of auto insurance claims experience, including 3+ years in litigated claims and 1&ndash;2 years in a supervisory or leadership role.</li><li>In-depth knowledge of laws applicable to personal private auto insurance, insurance coverage and defense litigation, and Texas civil litigation rules and procedures.</li><li>Proven ability to manage high-severity and complex claim exposures.</li><li>Excellent negotiation, communication, and analytical skills.</li><li>Strong judgment and decision-making ability.</li><li>Proficiency in claims management systems and Microsoft Office Suite.</li></ul>The above statements are intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Pay: From $90,000 and up, based on experience Experience:<ul><li>Supervisory: 1-2 years (Required)</li></ul>License/Certification:<ul><li>TX Adjuster License (Required)</li></ul>Job Type: Full-timePay: From $90,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Litigation Supervisor- - Auto Insurance Claims

Aspris by alkalma

Team Leadership &amp; Supervision:
<ul>
<li>Supervise and manage a team of insurance team at any site in UAE.</li>
<li>Provide guidance and training to ensure team members are well-versed in insurance processes, policies, and regulations.</li>
<li>Conduct performance evaluations and manage staff development, including providing feedback, setting goals, and identifying growth opportunities.</li>
<li>Handle day-to-day team operations, assigning tasks, monitoring performance, and ensuring productivity and quality standards are met.</li>
</ul>
Insurance Claims
<ul>
<li>Oversee the processing and adjudication of insurance claims, ensuring that all claims are handled in a timely, efficient, and compliant manner.</li>
<li>Review files and policies, ensuring that coverage meets patients needs and company standards.</li>
<li>Manage the approval process, submission and resubmission of claims</li>
<li>Ensure accurate documentation and record-keeping for all insurance transactions.</li>
</ul>
Customer Service &amp; Client Interaction:
<ul>
<li>Act as a point of escalation for customer issues or complaints related to insurance claims or policies.</li>
<li>Ensure excellent customer service is provided by the team, ensuring client satisfaction and retention.</li>
<li>Assist in responding to client inquiries, explaining policy terms, and resolving coverage-related issues.</li>
</ul>
Compliance &amp; Risk Management
<ul>
<li>Ensure that insurance practices adhere to regulatory standards, internal policies, and industry best practices.</li>
<li>Monitor and ensure compliance with legal requirements, such as the accuracy of policy documentation, and file submissions.</li>
<li>Work with the risk management team to identify and mitigate potential risks and liabilities.</li>
</ul>
Reporting &amp; Documentation:
<ul>
<li>Maintain accurate records of all insurance-related activities, ensuring proper documentation for audits and reviews.</li>
<li>Generate regular reports for upper management regarding claims performance, team productivity, and customer satisfaction.</li>
<li>Ensure all policies are accurately updated and renewed within required timelines.</li>
</ul>
Process Improvement:
<ul>
<li>Identify opportunities for process improvements within the insurance department to increase efficiency and reduce errors.</li>
<li>Implement new tools, technologies, or systems to streamline operations and improve the customer experience.</li>
</ul>

Insurance Supervisor

PlaceUp

<div>Location: DIFC 
Role Overview
We are seeking an experienced and detail-oriented Claims Manager to lead and oversee the end-to-end claims management process across our insurance and reinsurance portfolios. The ideal candidate will possess a deep understanding of claims handling, reinsurance recoveries, policy interpretation, and regulatory compliance, ensuring fair and efficient claim resolutions. 
Responsibilities<ul><li>
Lead the claims function and ensure timely, fair, and compliant settlement of all claims</li><li>
Oversee claims registration, assessment, negotiation, and payment across all lines of business</li><li>
Review policy wordings, endorsements, and treaty terms to determine coverage applicability</li><li>
Liaise with reinsurers, brokers, adjusters, and legal advisors to manage complex and high-value claims</li><li>
Monitor reinsurance recoveries and ensure accurate reporting of ceded claims</li><li>
Develop and maintain claims procedures, documentation standards, and internal controls</li><li>
Analyze claims trends and loss ratios to support underwriting and risk management teams</li><li>
Supervise claims staff, providing technical guidance and performance management</li><li>
Ensure regulatory compliance with local insurance authorities and international standards</li><li>
Prepare management reports on claim reserves, outstanding losses, and performance metrics</li><li>
Drive continuous improvement and digitalization of claims handling processes</li></ul> 
Requirements<ul><li>
Bachelors degree in Insurance, Risk Management, Law, or a related field</li><li>
7 - 10 years of experience in claims management within insurance or reinsurance (property, casualty, or specialty lines)</li><li>
In-depth knowledge of policy wordings, reinsurance treaties, facultative placements, and recovery procedures</li><li>
Strong analytical, negotiation, and decision-making skills</li><li>
Familiarity with claims systems (Guidewire, SICS, or equivalent)</li><li>
Excellent communication and stakeholder management abilities</li><li>
Strong leadership and team development skills</li><li>
Professional qualifications (ACII, CPCU, or equivalent) preferred</li></ul></div>

Claims Manager

Alghanim Industries

<div>
 Job description:
 
 
 
 
 Job Summary
 
 
 
 The Sr. Claims Officer will play a pivotal role in Claims process, assessing risk, and Handling the full claims process.
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Claim Notification, registration in system and acknowledgment to customer.&nbsp;
 </li>
 <li>
 Conduct Survey independently Applying the Policy Terms, Conditions &amp; Deductibles on claim.
 </li>
 <li>
 Control the entry and registration of claims inputting concise yet sufficient file documentation and preparing /maintaining claims payment.
 </li>
 <li>
 Constantly monitor claims procedure documents as per checklist.
 </li>
 <li>
 Provide update based on the information contained in the file.
 </li>
 <li>
 Claims documentation requisition, review, and follow-up with customer on missing document (if any) Claims Processing &amp; Settlement.
 </li>
 <li>
 Process claims as per the guidelines and follow the claims process &ndash; Liaise with finance for any payment queries.
 </li>
 <li>
 Maintain a filing tracker for closed claims and follow up with Sultan records for any archive request&nbsp;
 </li>
 </ul>
 
 
 Candidate Requirements
 
 
 <ul>
 <li>
 Bachelor degree in Business Administration or any related field
 </li>
 <li>
 Excellent analytical skills
 </li>
 <li>
 Proficiency in using software, Microsoft Office Suite, and other relevant tools.
 </li>
 <li>
 Effective communication and negotiation skills, with the ability to interact confidently with clients and stakeholders.&nbsp;
 </li>
 </ul>
</div>

Alghanim Academy - Sr. Claims Officer, Enaya Insurance (Full-time opportunity)

Allianz

Assist in managing and leading a team of claims adjusters.Act as a liaison between the Claims Manager and the claims team, ensuring clear communication and alignment of objectives.Step in for the Claims Manager during absences, maintaining continuity of leadership and operations.Assist the Claims Manager in the development and implementation of departmental strategies and goals.Provide regular updates and reports to the Claims Manager on team performance, claims processing, and customer satisfaction.Participate in strategic planning sessions and contribute to decision-making processes.Provide guidance, training, and mentorship to team members to enhance their skills and performance.Monitor team workload and ensure equitable distribution of tasks.Review complex or escalated claims and provide guidance on claim determinations.Resolve escalated customer inquiries and complaints regarding claims issues.Analyse claims data and performance metrics to identify trends and opportunities for process improvement.Prepare and present reports on claims activities, outcomes, and key performance indicators (KPIs) to senior management.Utilize data analysis to drive strategic decision-making and optimize claims processes.Actively participate in various operational activities, outside of claims, to ensure that operational service delivery is coordinated to meet and exceed clients' expectations.Assist in developing and updating claims policies and procedures.Ensure team adherence to all regulatory and company guidelines.Prepare and present regular reports on claims activity, performance metrics, and trends.Analyse data to identify areas for improvement and implement corrective actions.Other Ad hoc duties as require

Assistant Claims Manager

Aston Charles

Motor Claims Manager (Home-Based) - Newcastle Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: North East & Scotland Town/City: Newcastle Salary range: £40, 000 - £49, 999, £50, 000 - £59, 999 Salary Description: to £55K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 16A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result!This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet.Reporting to the Motor Director, you will lead a number of Team Leaders and Motor Adjusters handling complex Motor claims, ensuring compliance and efficiency throughout. We're looking for a strong people leader with excellent technical expertise, problem-solving skills, and the ability to build a collaborative, high-performing culture.This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.As well as leadership responsibilities, your duties will include, but not be limited to, implementing and maintaining best practices for claims handling, as well as monitoring and analysing claims data to identify trends, patterns, and areas for process improvement. You'll serve as a resource for escalated claims, whilst being responsible for the accuracy and adequacy of all aspects of claim reserving. In addition, you'll execute on performance management (attract, hire, retain and provide high level of training), and also prepare and present comprehensive claims reports, metrics, and analysis to clients and customers.It is essential that you have extensive managerial experience within Motor claims, ideally encompassing Motor Damage losses. As this dynamic firm is seen as somewhat of a 'disrupter' in the claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.You will be rewarded with a competitive basic salary ranging from £50K-£55K (Negotiable, depending on experience), together with a range of company benefits, including private healthcare. For the ambitious, the sky really is the limit in this company! With more high-profile insurers being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer-term!Aston Charles - a personalised service from industry expertsGeneral Insurance and Financial Services Recruitment

Motor Claims Manager (Home

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