client care coordinator

Axios International

<div>Position: Patient Care Coordinator 
Position Purpose 
The Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. 
The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient&rsquo;s experience convenient and compliant. 
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve. 
Duties and Responsibilities
<ul>
<li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li>
<li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li>
<li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li>
<li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li>
<li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li>
<li>Ensure patients receive their medications efficiently and without delay.</li>
<li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li>
<li>Maintain and update electronic records related to patient data and quality assurance.</li>
<li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings. 
</li>
<li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li>
<li>Perform administrative duties related to program operations and general office support.</li>
<li>Utilize Axios&rsquo; Patient Management System (PMS) exclusively for all program activities.</li>
<li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li>
<li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li>
<li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li>
<li>Support governance and operational monitoring activities across all Axios programs.</li>
<li>Perform additional duties as assigned by your line manager</li></ul> 

<div>Relationships 
<ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul></div><div> 

Competencies 
<ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li><li>Dependability.</li><li>Teamwork</li></ul></div><div> 
Educational Background and Experience 
<ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul></div><div> 
Job Circumstances 
<ul><li>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</li><li>Flexibility in ability to travel as well as working hours is essential</li></ul></div></div>

Patient Care Coordinator (Qatar)

New River Valley Community Services

<div>Court Based Treatment &amp; Diversion is seeking a Care Coordinator! The Care Coordinator provides services for individuals with mental illness, substance use, or co-occurring disorders to assist them in navigating and access services through screening, coordination, and referral. Works as part of the Court Based Treatment and Diversion team to identify individuals in two local courts to coordinate services for clients, ensure compliance with court approved treatment plan. Also provides discharge services and active follow-up to engage the client in appropriate services. 
Starting Hourly Rate: $18.75 Hourly-Depending on Experience 
Education/Experience Required:
<ul><li>High school diploma is required with at least one year of experience in a setting working with individuals with substance use disorders and/or possible co-occurring mental illness.
</li><li>Associates or Bachelor&rsquo;s degree in education, social work, psychology or human services related field is preferred.
</li><li>Prior experience working in community behavioral health and demonstrated ability to successfully collaborate with criminal justice partners preferred. 
</li></ul>Additional compensation will be considered for any new employees who speak multiple languages.</div>

Care Coordinator - Court-Based Treatment & Diversion

Annapolis Area Mobile Vet

Join Our Team: Veterinary Technician &amp; Client Care Coordinator (Housecall Practice)Do you love the clinical side of veterinary medicine but find yourself missing the personal connection with clients? Are you looking for a role that gets you out of the sterile clinic environment and into the heart of the community?We are a growing housecall practice dedicated to providing high-quality, compassionate care in the comfort of our patients' own homes. We are looking for a versatile, people-oriented professional to join us as a Veterinary Technician / Receptionist.The Best of Both WorldsIn this role, you aren&rsquo;t just a technician; you are the face of our practice. Your time will be split between clinical assistance in the field and managing the &quot;front desk&quot; operations from a remote or mobile setting.<ul><li>In the Field: You&rsquo;ll travel to appointments, assisting with exams, diagnostics, and treatments.</li><li>On the Line: You&rsquo;ll handle scheduling, client communication, and triage, ensuring our pet parents feel supported and heard.</li></ul>What You&rsquo;ll Bring<ul><li>Exceptional Communication: You genuinely love talking to people. You can explain a treatment plan clearly and offer a shoulder to cry on during tough appointments.</li><li>Clinical Skill: Solid experience with blood draws, catheter placement, and pharmacy&mdash;but with a Fear Free approach. We prioritize the emotional well-being of the animal above all else.</li><li>Adaptability: Since we work in people's homes, every &quot;exam room&quot; is different. You are a natural problem-solver who can stay professional in any environment.</li><li>Physical Ability: Must be able to comfortably lift and carry equipment or patients up to 40 lbs.</li></ul>Why You&rsquo;ll Love It Here<ul><li>Flexible Scheduling: We believe in work-life balance and are happy to discuss a schedule that fits your life.</li></ul>Pay: $15.00 - $25.00 per hourBenefits:<ul><li>Continuing education credits</li><li>Employee discount</li><li>Paid time off</li><li>Uniform allowance</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>Veterinary: 2 years (Required)</li></ul>Ability to Commute:<ul><li>Annapolis, MD 21401 (Required)</li></ul>Work Location: In person

Veterinary Technician / Receptionist

Spurwink Services

<div>Come join a vibrant, interdisciplinary team serving the complex needs of adults with behavioral health challenges in the greater Augusta area. We are looking for a collaborative, engaging, and driven care coordinator (case manager) who has their MHRT/C or is MHRT/C eligible.
This position pays $21.00 to $26.00 per hour depending on experience.
DUTIES:<ul><li>
Provide intake/assessment when clients are referred and ongoing assessment as required.</li><li>
Facilitate Individual Service Plan team meetings and develop a plan of care (ISP) for the client with input from the team.
</li><li>Oversee implementation of ISP, monitor and document progress.</li><li>
Participate in a team-based approach to care, by working in collaboration with Clinical Team Leader, Peer Partner, Nurse Care Manager, and Psychiatric and Medical Consultants.</li><li>
Maintain regular contact with all team members and other community professionals involved with the client.</li><li>
Provide support through phone contact and face-to-face meetings through home visits and community outreach. Home visiting required, as well as the ability to work outside traditional work hours to meet clients scheduling needs.</li></ul>
QUALIFICATIONS:
Associates degree is preferred. Experience in the social services field preferred. MHRT/C or MHRT/C eligible. Must maintain a current driver's license and a clean driving record as outlined in Spurwink's Driving Policy.
Competitive Benefits Package:<ul><li>
Health/Dental/Vision /Pet Insurance</li><li>
Employer Paid Life Insurance and Short/Long Term Disability</li><li>
Retirement Account with Matching Contribution (after one year of service)</li><li>
Scholarships to ME Community Colleges</li><li>
Tuition Reimbursement
</li><li>25% Tuition Reimbursement for UNE Master of Social Work Program</li><li>
Eligible employer for the Public Service Loan Forgiveness (PSLF) Program</li><li>
Quality Supervision and Paid Training Opportunities</li><li>
Career Advancement Opportunities</li><li>
Flexibility of Schedules</li><li>
Generous Paid Time Off</li><li>
Opportunity for Same Day Pay</li><li>
Health Plan Enrollees &ndash; Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More)</li></ul>
This sign-on bonus exclusively applies to new hires.
Spurwink is an Equal Opportunity Employer.
#IND3</div>

Adult BHH Care Coordinator (Case Manager)

Appalachian Regional Healthcare

<div><h2 class="jobSectionHeader">Overview
</h2><div><div><div><div>The Care Coordinator will work with other medical professionals to provide the best healthcare possible to patients. This coordinated, team-based care will be provided to individuals through effective partnerships with patients, caregivers, families, community resources, and their physician with the Care Coordinator serving as the primary contact point, advocate, and resource. The Care Coordinator will work in collaboration and continuous partnership with the patient to ensure that the patient understands every aspect of their care and will promote adherence to a care plan developed in coordination with the patient, primary care provider, and family / caregivers. The Care Coordinator will connect patient to relevant community resources with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reduction health costs by managing relationships with tertiary care providers, transitions-in-care, and referrals. This individual will also work with administration to create policies and make decisions that are in the best interest of patients and will facilitate a shared goal model across settings of care to achieve coordinated high-quality care that is patient and family centered.</div>
</div></div></div><h2 class="jobSectionHeader">Responsibilities
</h2><div><div><div><ul><li>Promote timely access to appropriate care</li><li>
Increase utilization of preventative care, reduce emergency room utilization and hospital readmissions</li><li>
Provide medication reconciliation</li><li>
Assess patient&rsquo;s unmet health and social needs</li><li>
Develop a care plan with the patient, family/caregiver, and providers and monitor adherence to these care plans evaluating effectiveness, patient progress, and facilitating change as needed</li></ul><ul><li>
Facilitate patient access to appropriate medical and specialty providers</li><li>
Educate patient and family/caregivers about relevant community resources</li><li>
Cultivate and support primary care and specialty provider co-management with timely communication, inquiry, follow up, and integration of information into the care plan regarding transitions-in-care and referrals</li><li>
Assist in the identification of high-risk patients</li><li>
Implement an effective internal tracking system for identified patients</li><li>
Promote health behaviors in all populations and ensure navigation assistance with community resources</li><li>
Ensure active tracking of test results, medication management, and adherence to follow-up appointments</li></ul>
</div></div></div><h2 class="jobSectionHeader">Qualifications
</h2><div><div><div><div>Education</div><div></div> 
Must be a current licensed Practical or Registered Nurse or Medical Assistant
or have obtained a bachelor&rsquo;s or master&rsquo;s degree in Social Work<div>
Minimum Work Experience</div><div>
2 + years of experience in a clinic, hospital, or quality management environment</div><div></div><div> 
Required Skills, Knowledge, and Abilities</div> 
<div></div><ul><li>
Ability to identify and implement appropriate patient communication strategies and overcome accessibility barriers</li><li>
Experience in, and sensitivity to, the unique dynamics of an integrated hospital system</li><li>
Exposure to and participation with health IT systems and data reports</li><li>
Demonstrated skills in planning, organizing, decision making, analytical thinking, and communication required</li><li>
Demonstrated skills in Quality Improvement and operational improvements (e.g. &ldquo;Lean&rdquo;) methods.</li></ul></div></div></div></div>

Care Coordinator

TodayOman

Kindly fill up the google form - https://forms.gle/veiLzP9ebt4QD4oRAA Client Coordinator is responsible for managing the communication and relationships between clients and the organization, ensuring that client needs are met, and projects are delivered successfully. This role involves being the main point of contact for clients, understanding their requirements, and liaising with various Internal teams to ensure client satisfaction.Prior Work experience from Ad Agency add advantageCandidate Must have laptop &amp; Stable Internet ConnectionKey Responsibilities:Client CommunicationSocial Media Management Documentation &amp; Reporting Digital Marketing Trends Job Type: Full-timePay: RO120.000 - RO140.000 per monthApplication Question(s):<ul><li>How many years of experience in Client Coordination</li><li>Kindly fill up this google form -https://forms.gle/veiLzP9ebt4QD4oRA</li></ul>Work Location: Remote

Client Coordinator - Ad Agency

Second Chance Case Management

About Us At Second Chance Case Management, we are a professional, innovative, and mission-driven team that combines compassion with excellence. We help individuals who meet nursing home level of care remain in their homes and communities by coordinating in-home support tailored to their specific needs.We believe care begins inside our organization and then overflows to the people we serve. If you're looking for a purpose-driven role with flexibility, support, and the opportunity to grow, you&rsquo;ve found the right place.Work Environment &amp; Perks<ul><li>Hybrid schedule: Work from home, drive to local in-home visits, and come to the office once per month</li><li>Flexible hours with autonomy over your daily schedule</li><li>Relaxed, supportive, and positive company culture</li><li>Opportunities for growth and advancement</li><li>On-the-job training and mentoring</li><li>Company perks and wellness-oriented leadership</li><li>Casual/business casual attire</li><li>PTO</li></ul>About the Role As a Care Coordinator, you&rsquo;ll serve as a lifeline and advocate for our elderly and disabled members, helping them receive the services they need to remain safely in their homes. You&rsquo;ll be assigned a caseload and will visit members every 90 days, maintain regular phone contact, and keep their care plans up to date based on their evolving needs. This is a hybrid role requiring local travel and monthly in-office presence (Atlanta location).Key Responsibilities<ul><li>Conduct in-home visits every 90 days and monthly follow-ups via phone/text/email</li><li>Build strong relationships with clients and caregivers to assess needs and services.</li><li>Monitor care delivery to ensure services meet client needs effectively</li><li>Coordinate services and collaborate with providers, family members, and medical professionals</li><li>Maintain up-to-date, confidential case documentation</li><li>Assist in arranging emergency or enhanced community-based services as needed</li><li>Participate in case conferences with nurses (RNs/LPNs) to ensure care plans align</li><li>Identify and advocate for non-traditional services that enhance client well-being</li><li>Maintain consistent communication with your supervisor and participate in team trainings</li><li>Report any signs of suspected abuse, neglect, or exploitation</li><li>Travel within your assigned territory to serve members and attend weekly team meetings at the office</li></ul>What You Bring<ul><li>Bachelor&rsquo;s degree in Social Work, Sociology, Psychology, or a related field</li><li>Strong communication, organization, and time management skills</li><li>A heart for helping others, especially vulnerable populations</li><li>Ability to work independently and problem-solve in real time</li><li>Comfort with technology and case documentation tools</li><li>Reliable transportation and willingness to travel locally</li></ul>Preferred but Not Required<ul><li>Experience with Georgia&rsquo;s CCSP/EDWP Waiver Programs</li><li>Background in case management, healthcare, or home health</li></ul>Why Join Second Chance? Because here, you matter. We equip you with the training, support, and encouragement you need to succeed. We&rsquo;re a growing company with opportunities to advance and a culture rooted in service, gratitude, and excellence.If you're ready to make a real difference and thrive in a flexible, fulfilling role, we invite you to apply today.Job Type: Full-timePay: From $50,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li><li>Paid training</li><li>Professional development assistance</li></ul>Work Location: Hybrid remote in Atlanta, GA 30339

Care Coordinator - Metro Atlanta Territory

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