client care coordinator

Discovery Counseling and Assessment Center

<p>Discovery Counseling is looking for a Client Care Coordinator for our expanding private practice. This is a very busy front desk position. Duties include, but are not limited to: answering high call volume phones, managing multiple clinician schedules, maintaining accurate and complete client charts/paperwork, accepting/posting client/insurance payments, verifying insurance eligibility and benefits, etc.</p><p>This is a fast-paced work environment, and the position requires someone who works well under pressure, can multi-task, is attentive to detail, and very self-motivated.</p><p>High customer service and communication skills are a must.</p><p>Schedule: Monday - Friday, 8am-5pm.</p><p>Administration and billing experience preferred.</p><p>Please complete the following assessment screener as part of your application (copy and paste web address into browser). <b>**Please note - ONLY applicants who complete the screener will be considered for the position.**</b></p><p>https://docs.google.com/document/d/1PlYolcYWBCJ5JrdGgPJQ15JlU6ItXYG7AhE2zXeBD8w/edit?usp=sharing</p><p>Job Type: Full-time</p><p>Pay: $17.00 per hour</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul><p>Work Location: In person</p>

Client Care Coordinator

Substance Abuse Center

<p>Position Overview</p><p>We are seeking a compassionate, confident, and proactive <b>Client Care Coordinator</b> to join our behavioral health treatment team. This role is essential for supporting clients throughout their treatment journey, ensuring safety, engagement, and retention in care.</p><p>The ideal candidate has direct care experience working with mental health and/or substance use disorder populations and demonstrates strong skills in conflict resolution, de-escalation, empathy, and AMA (Against Medical Advice) prevention strategies.</p><p>This position plays a critical role in client experience, crisis intervention, and supporting clinical and operations teams in maintaining a therapeutic, structured, and safe environment.</p><p><b>Schedule</b>: <b>Sunday - Thursday or Tuesday - Saturday, 9:00am - 5:00pm</b></p><p>Key Responsibilities</p><ul><li>Provide direct support and supervision to clients in a residential/inpatient setting</li><li>Build rapport with clients to promote engagement and treatment retention</li><li>Facilitate activities with the clients</li><li>Utilize motivational interviewing and de-escalation techniques to support clients in crisis</li><li>Implement AMA blocking strategies to reduce premature discharges</li><li>Respond to behavioral concerns and support conflict resolution among clients</li><li>Monitor client mood, behavior, and participation in programming</li><li>Collaborate closely with Clinical, Nursing, Case Management, and Operations teams</li><li>Document client interactions, incidents, and behavioral observations in the EMR</li><li>Support clients during transitions (intake, level changes, discharge planning)</li><li>Maintain a structured, trauma-informed, and recovery-oriented environment</li><li>Assist with transportation coordination, activities, and client engagement initiatives</li><li>Ensure compliance with facility policies, safety protocols, and regulatory standards</li></ul><p>Qualifications</p><ul><li>Minimum 1&ndash;2 years of direct care experience in a behavioral health, mental health, detox, or residential treatment setting</li><li>Strong understanding of substance use disorder and/or dual-diagnosis populations</li><li>Demonstrated experience in:</li><li>Conflict resolution</li><li>Crisis intervention</li><li>De-escalation techniques</li><li>AMA blocking strategies</li><li>Excellent interpersonal and communication skills</li><li>Ability to remain calm and professional in high-stress situations</li><li>Strong documentation and organizational skills</li><li>CPR/First Aid certification (or willingness to obtain)</li><li>High school diploma required; Bachelor&rsquo;s degree in Behavioral Health, Psychology, Social Work, or related field preferred</li></ul><p>Preferred Experience</p><ul><li>Experience in detox, residential, PHP, or inpatient psychiatric settings</li><li>Knowledge of trauma-informed care principles</li><li>Familiarity with Joint Commission or CARF standards</li><li>Experience collaborating in a multidisciplinary treatment te</li></ul><p>Job Type: Full-time</p><p>Pay: $20.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Behavioral Health Treatment : 3 years (Required)</li><li>AMA Blocking : 1 year (Required)</li><li>Peer : 2 years (Preferred)</li></ul><p>Work Location: In person</p>

SkinSpirit

<div>
 <strong>
  Department:
 </strong>
 Administrative
 <br/>
 <br/>
 <strong>
  Employment Type:
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Nordstrom - New York City
 <br/>
 <br/>
 <strong>
  Compensation:
 </strong>
 $20.00 - $28.00 / hour
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body-with over 55 locations nationwide. Our highly trained experts are the best in the industry-renowned for personalized service deliver safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you're looking for.
 <br/>
 <br/>
 We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we're always innovation-bringing stat-of-the-art equipment and services to our clinics. Join the SkinSpirit experience!
 <br/>
 <br/>
 The Client Care Coordinator is primarily responsible for providing support with the daily activities of a medical spa including telephone coverage, appointment scheduling, registration, opening and closing transactions and client care.
 <br/>
 <br/>
 What You Will Do
 <br/>
 <br/>
 <ul>
  <li>
   Candidate is required to work a combination of weekday, weekend and evening shifts, to include opening and closing shifts.
  </li>
  <li>
   Have availability to support other Manhattan-area clinics as needed.
  </li>
  <li>
   Provide excellent client care and customer service
  </li>
  <li>
   Answer and screen high volume of inbound phone calls
  </li>
  <li>
   Manage appointments (scheduling, moving and canceling appointments)
  </li>
  <li>
   Actively promote the clinic, treatments, services, products, as well as programs, promotions and/or discounts available
  </li>
  <li>
   Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction
  </li>
  <li>
   Accurately complete client transactions
  </li>
  <li>
   Manage multiple responsibilities while maintaining composure, always keeping the clients a priority
  </li>
  <li>
   Perform opening and closing duties of the clinic
  </li>
  <li>
   Efficiently provide basic office administrative support tasks including but not limited to mailing, faxing, sorting, typing and filing
  </li>
  <li>
   Maintain complete confidentiality in all guest matters in accordance with company policy
  </li>
  <li>
   Assist with other duties and projects as assigned by management
  </li>
  <li>
   Future responsibilities may include back-office functions including client preparation, supporting of health care providers, assisting with rebooking and product sales to further enhance operational efficiency and operating in a manner that promotes quality client care.
   <br/>
   <br/>
  </li>
 </ul>
 What You Will Bring
 <br/>
 <br/>
 Skills, Knowledge &amp; Expertise
 <br/>
 <br/>
 <ul>
  <li>
   High School Diploma or GED required; AA preferred
  </li>
  <li>
   1+ years of customer or sales experience required; experience in an aesthetic setting preferred
  </li>
  <li>
   Exceptional customer service skills
  </li>
  <li>
   Ability to be efficient and productive in a fast-paced environment
  </li>
  <li>
   Ability to multi-task, prioritize, and organize with a consistently high level of accuracy
  </li>
  <li>
   Must be a team player
  </li>
  <li>
   Ability to work as part of a team and take initiative independent of direct supervision
  </li>
  <li>
   Knowledge of: Internet, Outlook, Excel, Word and the ability to learn new software quickly
  </li>
  <li>
   Social media experience is a plus
  </li>
  <li>
   Excellent, written, verbal and interpersonal skills
  </li>
  <li>
   Great attention to detail and accuracy
  </li>
  <li>
   Consistently demonstrates good judgement, strong character and personality, ethics and high standards of performance
  </li>
  <li>
   Experience in medical office/understanding of cosmetic procedures/skin care products
  </li>
  <li>
   Experience with Zenoti or other POS systems preferred by not required
   <br/>
   <br/>
  </li>
 </ul>
 Physical Requirements
 <br/>
 <br/>
 <ul>
  <li>
   Prolonged periods of:
  </li>
  <ul>
   <li>
    Sitting at desk and working on a computer
   </li>
   <li>
    Repeating of same movements
   </li>
   <li>
    Talking and hearing
   </li>
  </ul>
  <li>
   Occasional periods of:
  </li>
  <ul>
   <li>
    Standing, walking, use of hands and fingers, handling or feeling
   </li>
   <li>
    Reaching with hands and arms
   </li>
   <li>
    Climbing or balancing, stooping, kneeling, crouch or crawl
   </li>
   <li>
    Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 We offer a competitive benefits package which includes generous employee discounts, Friends &amp; Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (24+ hours) we offer Medical, Vision, and Dental insurance.
 <br/>
 <br/>
 <strong>
  Notices for Applicants
  <br/>
  <br/>
 </strong>
 Notice at Collection
 <br/>
 <br/>
 Privacy Policy for California Residents
 <br/>
 <br/>
 SkinSpirit participates in
 <strong>
  E-Verify
 </strong>
 ; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities
 <br/>
 <br/>
 <em>
  SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.
 </em>
</div>


Client Care Coordinator/Medical Assistant

Unleashed Dog Camp

<p>West Seattle Wonder Dogs is a locally owned dog training business. We provide private and group training classes as well as group socialization for puppies, teens and adult dogs.</p><p>We&rsquo;re looking for an <b>Administrative &amp; Client Experience Coordinator</b> to help keep the business running smoothly while supporting our clients, community, and daily operations.</p><p>This role is ideal for someone who is creative, independent, detail oriented, enjoys working with people, and takes pride in making processes efficient and effective.</p><p>This position includes a <b>mix of remote work and occasional in-person tasks in West Seattle</b>.</p><p>Responsibilities include:</p><ul><li>Onboarding new clients and supporting the retention of current clients</li><li>Responding to client emails and voice messages</li><li>General administrative support</li><li>Following up with potential leads</li><li>Posting and engaging on social media</li><li>Formatting and scheduling newsletters</li><li>Tracking and celebrating dog birthdays, pet related holidays, etc.</li><li>Data entry and creating reports</li><li>Communicating with neighboring small businesses to collaborate on events</li></ul><p>Training will be provided as needed.</p><p><b>Bonus Skills (Not Required)</b></p><ul><li>Creating Canva templates</li><li>Editing or creating social media reels</li><li>Event planning (dog birthday parties, community events, partnerships)</li><li>Basic payroll or bookkeeping support</li><li>Capturing photo/video content of dogs and classes in person</li></ul><p>We&rsquo;re looking for someone who is:</p><ul><li>Highly organized and detail oriented</li><li>A proactive problem solver</li><li>Comfortable communicating with clients</li><li>Able to keep track of multiple moving pieces</li><li>Friendly, kind, and patient with people and dogs</li><li>Comfortable working both independently and collaboratively</li><li>Interested in helping improve processes and systems over time</li></ul><p>Note that we are a team of diverse individuals. We expect anyone joining us to be respectful of other people's race, gender, gender identity, religion, age, physical and neurological differences and sexual orientation.</p><p>Pay: $23.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: Hybrid remote in Seattle, WA 98136</p>

Client Care Coordinator/Administrative Assistant

Qualicare

<div>
 <strong>
  Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bonus based on performance
  </li>
  <li>
   Opportunity for advancement
  </li>
  <li>
   Training &amp; development
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job DescriptionCare Coordinator / Office Assistant (Part-Time)
  <br/>
  <br/>
 </strong>
 <strong>
  Company:
 </strong>
 Qualicare Home Care
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 23 Orchard Rd, Skillman, NJ
 <br/>
 <br/>
 <strong>
  Schedule:
 </strong>
 Monday &ndash; Friday | 10:00 AM &ndash; 3:00 PM (25 hours/week)
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Qualicare Home Care provides compassionate, high-quality home care services that help seniors live safely and comfortably in their homes. We are a growing agency seeking a reliable, organized Care Coordinator/Office Assistant to support daily operations and ensure excellent service to our clients and caregivers.
 <br/>
 <br/>
 This role is ideal for someone who enjoys working with people, staying organized, and supporting a fast-paced healthcare office.
 <br/>
 <br/>
 Position OverviewThe Care Coordinator / Office Assistant will assist with
 <strong>
  client coordination, caregiver onboarding, compliance documentation, scheduling support, and general office operations
 </strong>
 . This person will work closely with the Owner, Nurse, and Coordinators to ensure the office runs smoothly.
 <br/>
 <br/>
 This role offers
 <strong>
  excellent growth potential
 </strong>
 , with the opportunity to grow into an
 <strong>
  Office Manager position
 </strong>
 as the agency expands.
 <br/>
 <br/>
 Key ResponsibilitiesClient &amp; Care Coordination
 <br/>
 <br/>
 <ul>
  <li>
   Attend client assessments with the nurse when needed.
  </li>
  <li>
   Engage with clients and families to ensure a positive onboarding experience.
  </li>
  <li>
   Assist with caregiver-client coordination and communication.
  </li>
  <li>
   Support follow-ups with clients and caregivers.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Caregiver Onboarding &amp; Engagement
 <br/>
 <br/>
 <ul>
  <li>
   Conduct caregiver onboarding presentations for new hires.
  </li>
  <li>
   Ensure caregivers understand company policies, expectations, and procedures.
  </li>
  <li>
   Organize and support caregiver engagement activities and appreciation events.
  </li>
  <li>
   Maintain positive relationships with caregivers to support retention and engagement.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Compliance &amp; Documentation
 <br/>
 <br/>
 <ul>
  <li>
   Complete I-9 verification for new hires.
  </li>
  <li>
   Maintain employee files and ensure they are organized and audit-ready.
  </li>
  <li>
   Ensure required documentation is properly completed and stored.
  </li>
  <li>
   Assist with onboarding paperwork for caregivers.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Recruitment Support
 <br/>
 <br/>
 <ul>
  <li>
   Assist with caregiver recruitment activities including:
  </li>
  <ul>
   <li>
    Posting job listings
   </li>
   <li>
    Screening candidates
   </li>
   <li>
    Scheduling interviews
   </li>
   <li>
    Candidate follow-ups
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 Scheduling &amp; Administrative Support
 <br/>
 <br/>
 <ul>
  <li>
   Assist with caregiver scheduling and shift coordination.
  </li>
  <li>
   Help manage schedule changes and coverage needs.
  </li>
  <li>
   Support general office administrative tasks.
  </li>
  <li>
   Maintain organized records and spreadsheets.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Community &amp; Event Support
 <br/>
 <br/>
 <ul>
  <li>
   Attend community events or outreach activities when needed.
  </li>
  <li>
   Represent the agency professionally in the community.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Owner &amp; Office Support
 <br/>
 <br/>
 <ul>
  <li>
   Support day-to-day administrative tasks.
  </li>
  <li>
   Assist with operational coordination to keep the office running smoothly.
  </li>
  <li>
   Help manage office responsibilities so leadership can focus on marketing and growth.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Valid driver&rsquo;s license and reliable transportation (REQUIRED)
  </li>
 </ul>
 <ul>
  <li>
   Ability to travel locally for client assessments and events
  </li>
  <li>
   Strong organizational and communication skills
  </li>
  <li>
   Proficiency with Microsoft Excel, Word, and general office technology
  </li>
 </ul>
 <ul>
  <li>
   Comfortable learning new systems and technology
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Personal Qualities
 <br/>
 <br/>
 <ul>
  <li>
   Organized and detail-oriented
  </li>
  <li>
   Compassionate and client-focused
  </li>
  <li>
   Reliable and proactive
  </li>
  <li>
   Strong communicator and team player
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Growth OpportunityThis role offers strong
 <strong>
  career development potential
 </strong>
 . The right candidate will have the opportunity to grow into an
 <strong>
  Office Manager role
 </strong>
 as the agency continues to expand.
 <br/>
 <br/>
 If you are organized, people-oriented, and interested in making a meaningful impact in senior care, we would love to hear from you.
</div>


Care Coordinator

National Youth Advocate Program

<div><div><div><b>We are looking for a full-time Care Coordinator to join our NYAP Baltimore-Chicago, IL office!
</b></div></div><p></p><div><div><b>Salary: </b>$48,500/yr.
</div></div><p></p><div><div><b>Hours:</b> <b>40 hours a week Monday-Friday with varying start/end times depending on client and caseload needs.<br>
</b></div><br>
<br>
<br>
</div><div><div><b>Position Summary:</b></div></div><div><div>
The Care Coordinator works collaboratively with a multidisciplinary team in coordinating care for individuals served in the community to support independence.</div></div><p>
</p><div><div><b>Working At NYAP:</b></div></div><ul><li><div>
NYAP's commitment to doing what is <i>best</i> for children, youth and their families is a <b>core value</b> and one that we look for in our newest team members.</div></li><li><div>
Excellent<b> training and continuing education and development opportunities</b> offered on topics such as: PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT and many, many more!</div></li><li><div><b>
Student Loan Repayment assistance</b>, up to $1,200 per year!</div></li><li><div>
Medical, Dental, and Vision insurance for you and your family!</div></li><li><div><b>
22 Days Off</b> Each Year!
</div></li><li><div><b>Plus 11</b> Paid Holidays Per Year!</div></li><li><div>
Competitive salaries and benefits including a 401(k)</div></li><li><div>
Tuition Assistance</div></li><li><div>
Work Anniversary Trips!</div></li><li><div>
Peace leave</div></li><li><div>
Parental leave</div></li><li><div>
Flexible schedule
</div></li><li><div>Mileage Reimbursement</div></li></ul><p>
</p><div><div><b>Responsibilities:</b></div></div><div><div>
The Care Coordinator will perform duties including, but not limited to:</div></div><ul><li><div>
Coordination of care with family, Primary Care Provider, and other community provider</div></li><li><div>
Assist clients in medical appointment coordination</div></li><li><div>
Coordinates with the NYAP Nurse and Psychiatrist virtual Telehealth appointments with client</div></li><li><div>
Assist client in Vocational and employment services.</div></li><li><div>
Assists client in medication refills and promotes medication compliance.
</div></li><li><div>Link clients to natural, social, community, and family supports.</div></li><li><div>
Works closely with all members of the treatment team to ensure client is receiving the recommended care on treatment plan.</div></li><li><div>
Actively and directly, engage with the client to meet service needs and goals/objectives of the treatment/service plan.</div></li><li><div>
Interact with the client to develop a trusting, supportive relationship while assisting the client in achieving identified goals.</div></li><li><div>
Advocate on behalf of individuals served</div></li><li><div>
Function fluently in usage of electronic health record system.</div></li><li><div>
Perform all duties in accordance with personnel policies and the program&rsquo;s fiscal guidelines</div></li><li><div>
Document all contact with clients and collaterals, and complete case activities</div></li><li><div>
Establish connections for families with necessary resources, and use listening, interviewing, and problem-solving techniques</div></li><li><div>
Work collaboratively with members of the team to ensure effective coordination of care.
</div></li><li><div>Perform all duties in accordance with personnel policies and the program&rsquo;s fiscal guidelines</div></li><li><div>
Other tasks assigned by the supervisor</div></li></ul><p>
</p><p></p><div><div><b>Minimum Qualifications:</b></div></div><ul><li><div>
Bachelor&rsquo;s degree in social work or a related Human Services field</div></li><li><div>
Two years of professional experience working in community-based services, providing care coordination.</div></li><li><div>
Knowledge of mental illness is preferred.</div></li><li><div>
Equipment Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.</div></li><li><div>
Reliable car and unrestricted driver's license with insurance $100,000/300,000 liability coverage</div></li></ul><p>
</p><div><div><b>Other Skills:</b></div></div><ul><li><div>
Excellent customer service and communication skills</div></li><li><div>
Works well independently and as a team member</div></li><li><div>
Multi-task efficiently and be flexible in all situations</div></li></ul><p>
</p><div><div><b>Driving and Vehicle Requirements:</b></div></div><ul><li><div>
Valid driver&rsquo;s license</div></li><li><div>
Reliable personal transportation</div></li><li><div>
Good driving record</div></li><li><div>
Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability</div></li></ul><p>
</p><div><div>If this describes YOU, please apply today!</div></div><div><div>
www.nyap.org/employment</div></div><p>
</p><div><div>Benefits listed are for eligible employees as outlined by our benefit policy.</div></div><p>
</p><div><div>The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.</div></div><p>
</p><div><div><i>An Equal Opportunity Employer, including disability/veterans</i></div></div><p>
</p><div><div>National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.</div></div><div><div>
If YOU can envision it; WE can DO it! The possibilities are endless!</div></div><div><div>
We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.</div></div></div>

Comfort Keepers

<p><b>Company Overview</b></p><p>Comfort Keepers has been a leader in providing uplifting in-home care for seniors and adults needing assistance for over 25 years. Our mission is to elevate the human spirit through personalized companion and personal care services, allowing our clients to maintain their independence and achieve the highest quality of life.</p><p><b>Summary</b></p><p>We are seeking a Scheduling Coordinator to join our dedicated team at Comfort Keepers. This role is essential in ensuring that our caregivers are effectively scheduled to meet the needs of our clients. This position plays a vital part in supporting our mission of providing exceptional care while maintaining a flexible work environment for our caregivers.</p><p><b>Responsibilities</b></p><ul><li>Coordinate care with the Client Care Coordinator, family members, and other care providers.</li><li>Responsible for updating the physical schedule within the scheduling software and communicating the shift expectations to the assigned team.</li><li>Identifies and makes recommendations regarding any safety concerns of the caregiver or clients.</li><li>Maintain accurate records of caregiver availability and client requests.</li><li>Assist in developing care plans that align with client requirements and caregiver skills.</li><li>Reviews daily care logs to ensure quality care is delivered.</li><li>Answers potential client inquiries whether made via phone or web and schedules in home visits.</li><li>Support administrative tasks related to scheduling and billing as needed.</li><li>Foster positive relationships with caregivers to enhance team morale and efficiency.</li><li>May be required to participate in on-call depending on the needs of the business.</li><li>Determines client recovery activities for deactivations, hospitalizations, hours reductions and or canceled hours. Responsible for ensuring that clients value our services as outstanding.</li><li>Other related duties as assigned</li></ul><p><b>Requirements</b></p><ul><li>High School Diploma or GED required</li><li>Minimum 2 years related experience in scheduling or office management preferred.</li><li>Strong computer literacy, including proficiency in Microsoft Office.</li><li>Must be able to work under time pressures and manage multiple demands simultaneously.</li><li>Organizational skills with attention to detail.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to manage multiple tasks efficiently in a fast-paced environment.</li><li>Must posses customer service &amp; problem solving skills.</li><li>Familiarity with administrative support processes is a plus.</li><li>Ability to work in the field, operate a motor vehicle, have a current valid driver's license and be insurable.</li></ul><p>If you are passionate about making a difference in the lives of others and thrive in a supportive environment, we invite you to apply today to join the Comfort Keepers family!</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>Bereavement leave</li><li>Health insurance</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Vision insurance</li><li>Wellness program</li></ul><p>Experience:</p><ul><li>Schedule management: 1 year (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Lubbock, TX 79423 (Required)</li></ul><p>Work Location: In person</p>

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