client care coordinator

Excellent Healthcare & PRP Services Inc.

Job Summary We are seeking a dedicated and organized Customer Care Coordinator to join our team. In this role, you will serve as the primary point of contact for clients, ensuring exceptional service and support within a medical or dental office environment. Your ability to communicate effectively and manage administrative tasks will be essential in providing a seamless experience for our patients.Responsibilities<ul><li>Title: Client Care Coordinator / Support</li></ul>Department: AdministrativeWork Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m., Occasional weekends and holidays. Duties &amp; Responsibilities<ul><li>Assist clients with scheduling an admission or first appointment date at the program or facility where they are referred.</li><li>Collect and review referral information upon receipt from the referral source and consult with others as needed to support coordination of services and scheduling of client interviews.</li><li>Work collaboratively with client&rsquo;s funding sources to obtain initial authorizations for reimbursement for intervention and recovery support services.</li><li>If client does not keep assessment appointment, follow up by phone, mail or email and offer to reschedule the appointment.</li><li>Ensure the maintenance of documentation and statistics as required by the agency and funding sources.</li><li>Complete paperwork requirements and maintain quality, up-to-date clinical records, including Outcomes Survey information and information for invoicing; enter necessary information into EHPS. electronic medical records (EMR) system.</li><li>Participate in all assigned meetings, staff development, and training as required.</li><li>Remain in compliance with internal and external policies, procedures, regulations, and standards, including all EHPS&rsquo;s policies and procedures and Quality Assurance Plan,</li></ul>DDAP requirements, State Licensing standards, County Monitoring requirements, and managed care regulations.<ul><li>Collect information from collateral resources to aid in determining diagnosis and need for treatment.</li><li>Model and support health and wellness activities and healthy coping skills for clients.</li><li>Transcribe medical dictation, with absolute accuracy, to provide a permanent record of patient care.</li><li>Demonstrate an understanding of the medicolegal implications and responsibilities related to the transcription of patient records to protect the patient and the business/ institution.</li><li>Operate effectively, skillfully and efficiently designated word processing, dictation and transcription.</li></ul> Other responsibilities  There are a number of standard duties and responsibilities that all employees, irrespective of their role and level of seniority with the EHPS, are expected to be familiar with and adhere to:<ul><li>Comply at all times with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues.</li><li>Promote and comply with EHPS  policies on diversity and equality both in the delivery of services and treatment of others.</li><li>Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in according with the provision of the HIPPA regulations and all related rules and regulations.</li><li>Comply with the EHPS  protocols on the appropriate use of telephone, email and internet facilities.</li><li>Comply with the principles of risk management in relation to individual and corporate responsibilities.</li><li>Comply with EHPS  policies on diversity and equality both in the delivery of services and treatment of others.</li><li>Manages time appropriately and prioritizes workload to ensure completion.</li><li>Performs other related duties as assigned.</li></ul>Competencies<ul><li>A self-starter who is able to work with minimum supervision.</li><li>Listens attentively.</li><li>Accurate proofreading skills.</li><li>Computer skills.</li><li>Writing Skills.</li><li>Manages and organizes information.</li><li>High motivated and flexible.</li><li>Client centered and organized approach to client care.</li></ul><ul><li>A good team player a confident person.</li><li>Demonstrate a high level of integrity, patience, compassion, care and professionalism in dealing with pressured, unpredictable and sensitive situations in relation to client care.</li></ul>Job RequirementEducation: Minimum of a Associate Degree in Social Work, psychology and mental health counseling or a related field from an accredited college or university.Experience: At least one year of experience in mental health setting preferred. Must understand the accurate proofreading of medical records and understand Time must be set aside to accomplish work correctly.Additional Eligibility Qualifications<ul><li>Excellent people skills, with an ability to partner with a dynamic leadership team.</li><li>Possess personal qualities of integrity, credibility, and commitment to the corporate mission.</li></ul>Job Types: Full-time, Part-timePay: $18.00 - $20.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Paid time off</li></ul>Ability to Commute:<ul><li>Baltimore, MD 21215 (Required)</li></ul>Ability to Relocate:<ul><li>Baltimore, MD 21215: Relocate before starting work (Required)</li></ul>Work Location: In person

Client Care Coordinator

Right At Home

<div><div><div>CARE COORDINATOR 
</div><div>Full-Time | Home Care and Health Care Staffing and Scheduling 
</div><div>Reports Director of Operations Location Indianapolis Metro 
</div><div>WHY JOIN US 
</div><div>We are seeking an organized, compassionate, and dependable Care Coordinator to help keep client care running smoothly. This role is responsible for coordinating schedules, communicating with caregivers and clients, responding to staffing changes, and supporting safe, timely, and effective service delivery. 
</div><div>WHAT YOU'LL DO 
</div><ul><li>Coordinate schedules based on client needs and service requests</li></ul> 
<ul><li>Fill open cases within established timeframes</li></ul> 
<ul><li>Communicate schedule updates to employees, clients, supervisors, and referral sources</li></ul> 
<ul><li>Respond to call-offs, emergencies, and last-minute coverage needs</li></ul> 
<ul><li>Assign staff according to care plans and direction from licensed professionals</li></ul> 
<ul><li>Track overtime, mileage, and time records</li></ul> 
<ul><li>Report scheduling changes and client concerns promptly</li></ul> 
<ul><li>Help minimize staffing gaps and maintain available on-call coverage</li></ul> 
<ul><li>Participate in Orientation of Care Staff</li></ul> 
<ul><li>Maintain Client and Caregiver records in compliance with State of Indiana Policies</li></ul> 
<div>WHAT WE'RE LOOKING FOR 
</div><ul><li>High school diploma or equivalent required; additional education is a plus</li></ul> 
<ul><li>Staffing or scheduling experience preferred, especially in home health, healthcare, or temporary agency settings</li></ul> 
<ul><li>Medical terminology or healthcare operations knowledge preferred</li></ul> 
<ul><li>Strong communication, organization, and time management skills</li></ul> 
<ul><li>Comfort using computers, scheduling systems, and electronic documentation tools</li></ul> 
<ul><li>Ability to work independently and manage multiple priorities with minimal supervision</li></ul> 
<div>WHY THIS ROLE STANDS OUT 
</div><ul><li>Meaningful work that directly supports clients and caregivers</li></ul> 
<ul><li>Fast-paced, team-oriented environment with growth opportunity</li></ul> 
<ul><li>Collaborative leadership and cross-functional support</li></ul> 
<div>APPLY TODAY 
</div><div>If you are organized, responsive, and passionate about helping ensure clients receive the care they need, we encourage you to apply for our Care Coordinator position.</div>
</div>
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.</div>

RIGHT AT HOME CARE COORDINATOR

New River Valley Community Services

<div>Court Based Treatment &amp; Diversion is seeking a Care Coordinator! The Care Coordinator provides services for individuals with mental illness, substance use, or co-occurring disorders to assist them in navigating and access services through screening, coordination, and referral. Works as part of the Court Based Treatment and Diversion team to identify individuals in two local courts to coordinate services for clients, ensure compliance with court approved treatment plan. Also provides discharge services and active follow-up to engage the client in appropriate services. 
Starting Hourly Rate: $18.75 Hourly-Depending on Experience 
Education/Experience Required:
<ul><li>High school diploma is required with at least one year of experience in a setting working with individuals with substance use disorders and/or possible co-occurring mental illness.
</li><li>Associates or Bachelor&rsquo;s degree in education, social work, psychology or human services related field is preferred.
</li><li>Prior experience working in community behavioral health and demonstrated ability to successfully collaborate with criminal justice partners preferred. 
</li></ul>Additional compensation will be considered for any new employees who speak multiple languages.</div>

Care Coordinator - Court-Based Treatment & Diversion

Zen Portable Massage

Job Overview We are seeking a dynamic and organized Client Coordinator to join our team and serve as the vital link between our clients and our internal operations. In this role, you will manage client communications, coordinate appointments, and ensure smooth administrative workflows. Your proactive approach and exceptional organizational skills will help foster positive relationships, streamline processes, and enhance overall client satisfaction. This paid position offers an exciting opportunity to develop your office management expertise while supporting a professional and energetic team.Responsibilities<ul><li>Serve as the primary point of contact for clients via multi-line phone systems, emails, and in-person interactions, providing friendly and professional customer service.</li><li>Manage appointment scheduling, calendar coordination, and follow-up communications using tools like Go High Level.</li><li>Handle front desk duties including greeting visitors, answering phones with proper phone etiquette, and directing inquiries efficiently.</li><li>Perform clerical tasks such as data entry, filing, proofreading documents, and maintaining accurate records to support office operations.</li><li>Assist with office management responsibilities including supply inventory, organization of files, and overseeing general administrative functions.</li><li>Support bookkeeping activities using QuickBooks or similar accounting software to ensure accurate record-keeping.</li></ul>Skills<ul><li>Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.</li><li>Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.</li><li>Demonstrate experience in office management or administrative roles with a focus on customer service excellence.</li><li>Familiarity with multi-line phone systems, phone etiquette, data entry, filing, and proofreading.</li><li>Experience in clerical tasks such as calendar management, document preparation, and record keeping.</li><li>Knowledge of QuickBooks or bookkeeping experience is a plus.</li><li>Bilingual abilities are highly desirable to enhance communication with diverse clients.</li><li>Strong time management skills with the ability to prioritize tasks effectively.</li><li>Relevant personal assistant experience is valued. Join us as a Client Coordinator where your enthusiasm for organization and customer support will make a meaningful impact every day!</li></ul>Pay: $15.00 per hourWork Location: Remote

Client Coordinator

Spurwink Services

<div>Come join a vibrant, interdisciplinary team serving the complex needs of adults with behavioral health challenges in the greater Augusta area. We are looking for a collaborative, engaging, and driven care coordinator (case manager) who has their MHRT/C or is MHRT/C eligible.
This position pays $21.00 to $26.00 per hour depending on experience.
DUTIES:<ul><li>
Provide intake/assessment when clients are referred and ongoing assessment as required.</li><li>
Facilitate Individual Service Plan team meetings and develop a plan of care (ISP) for the client with input from the team.
</li><li>Oversee implementation of ISP, monitor and document progress.</li><li>
Participate in a team-based approach to care, by working in collaboration with Clinical Team Leader, Peer Partner, Nurse Care Manager, and Psychiatric and Medical Consultants.</li><li>
Maintain regular contact with all team members and other community professionals involved with the client.</li><li>
Provide support through phone contact and face-to-face meetings through home visits and community outreach. Home visiting required, as well as the ability to work outside traditional work hours to meet clients scheduling needs.</li></ul>
QUALIFICATIONS:
Associates degree is preferred. Experience in the social services field preferred. MHRT/C or MHRT/C eligible. Must maintain a current driver's license and a clean driving record as outlined in Spurwink's Driving Policy.
Competitive Benefits Package:<ul><li>
Health/Dental/Vision /Pet Insurance</li><li>
Employer Paid Life Insurance and Short/Long Term Disability</li><li>
Retirement Account with Matching Contribution (after one year of service)</li><li>
Scholarships to ME Community Colleges</li><li>
Tuition Reimbursement
</li><li>25% Tuition Reimbursement for UNE Master of Social Work Program</li><li>
Eligible employer for the Public Service Loan Forgiveness (PSLF) Program</li><li>
Quality Supervision and Paid Training Opportunities</li><li>
Career Advancement Opportunities</li><li>
Flexibility of Schedules</li><li>
Generous Paid Time Off</li><li>
Opportunity for Same Day Pay</li><li>
Health Plan Enrollees &ndash; Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More)</li></ul>
This sign-on bonus exclusively applies to new hires.
Spurwink is an Equal Opportunity Employer.
#IND3</div>

Adult BHH Care Coordinator (Case Manager)

TodayOman

Kindly fill up the google form - https://forms.gle/veiLzP9ebt4QD4oRAA Client Coordinator is responsible for managing the communication and relationships between clients and the organization, ensuring that client needs are met, and projects are delivered successfully. This role involves being the main point of contact for clients, understanding their requirements, and liaising with various Internal teams to ensure client satisfaction.Prior Work experience from Ad Agency add advantageCandidate Must have laptop &amp; Stable Internet ConnectionKey Responsibilities:Client CommunicationSocial Media Management Documentation &amp; Reporting Digital Marketing Trends Job Type: Full-timePay: RO120.000 - RO140.000 per monthApplication Question(s):<ul><li>How many years of experience in Client Coordination</li><li>Kindly fill up this google form -https://forms.gle/veiLzP9ebt4QD4oRA</li></ul>Work Location: Remote

Client Coordinator - Ad Agency

Ohio Equities

<div>About Our Company
NAI Ohio Equities is Central Ohio&rsquo;s most trusted commercial real estate partner. Over more than 50 years, we&rsquo;ve earned a reputation for delivering specialized expertise and service to our client partners&mdash;driving results while building lasting relationships. Our brokerage and property management teams bring diverse experience across assets and industries, working in lockstep to deliver strategic, integrated solutions.
As a people-first organization, we focus on creating opportunities for professional growth and developing tomorrow&rsquo;s talent, today. We value teamwork and collaboration and foster a culture that supports long-term careers and continuous development.
About the Role 
 As a Client Services Coordinator, you will play a key role in supporting our commercial real estate professionals and their clients. You're at the forefront of the action, delivering exceptional support to up to five assigned agents. From project management to marketing support, you're the go-to guru for all things Commercial real estate. You have a passion for proposal creation and presentation. You're ready to tackle any client-facing challenge, or transaction management task that comes your way. This role blends organization, attention to detail, and client service, helping our agents deliver an exceptional experience to their clients from start to finish.
Marketing:<ul><li>
Utilizing templates to create and format proposals, presentations, broker opinion of values, analysis spreadsheets and correspondence using MS Word, Excel and/or InDesign.</li><li>
Create and maintain marketing materials for property listings (flyers/brochures, investment offering memorandums, custom aerial mapping) and ensure properties are up to date in all listing databases.</li><li>
Ordering of professional photography, property signage, and other marketing materials.</li><li>
Format and distribute email marketing, direct mailers, and property announcements.</li><li>
Support agents in creating, writing, and posting social media content, newsletters, blogs, maintaining individual and/or team websites as well as coordinating events.</li><li>
Ensure consistency with brand standards across all marketing deliverables.</li></ul>
Business Operations:<ul><li>
Process lease and sale paperwork, collect all pertinent documentation, and maintain client/property files.</li><li>
Manage multiple projects simultaneously.</li><li>
Work with agents on transaction procedures including timelines, commission vouchers and invoices, vendor communication, and pipeline maintenance.</li><li>
Support agents through market research, business development, preparing/updating reports and surveys, and database/CRM management</li></ul>
Administrative:<ul><li>
General duties such as scheduling meetings, printing, binding tour books, conference room set up, and maintaining agent calendars.</li></ul>
Collaboration &amp; Teamwork:<ul><li>
Partner with the Senior Marketing Coordinator to manage workflow and prioritize projects.</li><li>
Work closely with the Marketing Team to ensure materials align with company strategy and messaging.</li><li>
Collaborate with team members to improve processes, templates, and overall client service delivery.</li><li>
Covering receptionist duties from time to time.</li></ul>
Qualifications<ul><li>
1&ndash;3 years of experience in marketing, client services, or administrative support (experience in the real estate industry is preferred but not required)</li><li>
Strong organizational and time management skills with high attention to detail.</li><li>
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>
Proficient in Adobe InDesign, Photoshop, and Illustrator (willingness to learn additional skills required).</li><li>
Familiar with large language models (LLM) best practices for ChatGPT, Copilot, etc.</li><li>
Knowledge of Mailchimp/Constant Contact and Social Media platforms</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to balance multiple projects in a fast-paced, team-oriented environment.</li><li>
Bachelor&rsquo;s degree in marketing, communications, business, or related field preferred.</li><li>
Willingness to become a notary and licensed real estate agent in the State of Ohio</li></ul></div>

Client Services Coordinator

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