client engagement specialist

Tyler Technologies

<div><div>The Client Engagement &amp; Adoption Lead is a specialized role within the Client Experience organization, responsible for elevating client proficiency and confidence through targeted education and engagement programs. This role partners closely with school district leaders, internal teams, and state agencies to ensure districts receive high-quality training, clear guidance on complex processes (especially State Reporting), and consistent opportunities to maximize the value of their School ERP Pro solutions.</div><div>
Whereas Client Experience Managers focus broadly on relationship management, the Client Engagement &amp; Adoption Lead has a concentrated focus on training, enablement, adoption, and product feedback for clients within their assigned region.</div><div>
The ideal candidate blends deep School ERP Pro knowledge (preferably in K-12 State Reporting, HR/Finance workflows, or public sector ERP) with an educator&rsquo;s mindset&mdash;skilled at simplifying complexity, facilitating live and asynchronous learning, and creating feedback loops that inform product improvements.</div><h2 class="jobSectionHeader">
Key Responsibilities</h2><div>
Client Education and Enablement</div><ul><li><div>
Assess client education needs within the assigned region, focusing on complex areas such as State Reporting, compliance, and software adoption.</div></li><li><div>
Design, deliver, and refine training (virtual and in-person) tailored to different user groups (payroll, HR, finance, IT, etc.).</div></li><li><div>
Develop self-service resources such as job aids, videos, recorded webinars, and user guides that empower district users.</div></li></ul><div>
Client Engagement</div><ul><li><div>
Build trusted relationships with school districts, proactively engaging with them during key calendar events (state reporting windows, fiscal year-end, etc.).</div></li><li><div>
Coordinate and host regional user group meetings, workshops, and peer-to-peer learning opportunities.</div></li><li><div>
Monitor product adoption trends and proactively recommend additional training or process changes to improve client outcomes.</div></li></ul><div>
Collaboration and Advocacy</div><ul><li><div>
Act as a liaison between districts and internal teams (Product, Development, Support, Sales) to communicate client needs and enhancement priorities.</div></li><li><div>
Consolidate and document feedback from clients to inform roadmap discussions and backlog prioritization.</div></li><li><div>
Collaborate with CXMs to provide strategic engagement support for districts at risk or districts facing complex state or regulatory challenges.</div></li></ul><div>
Product Knowledge and Compliance Expertise</div><ul><li><div>
Maintain deep knowledge of School ERP Pro modules, particularly those related to state and federal compliance.</div></li><li><div>
Stay current on K-12 compliance requirements, state reporting timelines, and regulatory changes; ensure districts receive timely guidance and training.</div></li><li><div>
Support state-specific initiatives by partnering with internal and external stakeholders (state DOE offices, advisory boards, etc.).</div></li></ul><div>
Operational Excellence</div><ul><li><div>
Track and measure the effectiveness of training initiatives using analytics and feedback tools.</div></li><li><div>
Maintain accurate records of educational engagements, client feedback, and program participation.</div></li><li><div>
Assist in the creation of standardized materials and best practice workflows to improve consistency of client experiences.</div></li></ul><h2 class="jobSectionHeader">
Qualifications</h2><div>
Education &amp; Experience</div><ul><li><div>
BS/BA in Education, Business, Information Systems, or related field; or equivalent experience.</div></li><li><div>
3&ndash;5+ years of experience in client-facing roles such as training, implementation, product support, or product management within ERP, HRIS, or SaaS (K-12 or public sector preferred).</div></li><li><div>
Direct experience with K-12 state reporting, compliance workflows, or regulatory change cycles is highly valued.</div></li><li><div>
Experience facilitating training (live and recorded) and presenting at user groups or conferences.</div></li></ul><div>
Skills &amp; Competencies</div><ul><li><div>
Exceptional communication skills with the ability to explain complex concepts simply and effectively to non-technical audiences.</div></li><li><div>
Strong instructional design instincts for both live and asynchronous learning.</div></li><li><div>
Highly collaborative, with the ability to influence and work across Product, Support, and CX teams.</div></li><li><div>
Comfortable analyzing client data (adoption, feature usage) to identify patterns and address gaps.</div></li><li><div>
Tools proficiency: LMS platforms, webinar software, PowerPoint, Excel/Sheets; experience with MS Dynamics/Jira is a plus.</div></li><li><div>
Able to travel up to 20% for user groups, onsite training, and strategic state-level engagements.</div></li></ul></div>

Client Engagement & Cloud Adoption

HNTB Corporation

<div>What We're Looking For
At HNTB, you can invest in a career that is meaningful and rewarding to you while making a difference for Michigan communities that matter to all of us. As part of a nationwide firm, HNTB Michigan has been a part of delivering solutions for some of the largest and most innovative infrastructure projects across the state. With our historic growth and several office locations across the state, it is an exciting time to join our team of passionate professionals and employee owners working to build a better tomorrow.
HNTB is seeking a Senior Public Engagement and Communications Specialist to support a diverse portfolio of impactful transportation projects across Michigan, with opportunities to lead engagement efforts on high-profile and complex initiatives. The position will focus on developing and implementing strategic communications and engagement plans for public agency transportation clients. This role leads the development of communication strategies, materials, and digital and print content that support project goals and inform the community and key project stakeholders.
The Senior Public Engagement and Communications Specialist will lead stakeholder and community engagement efforts, support the planning and facilitation of public meetings and workshops, and coordinate closely with clients and multidisciplinary project teams, including planning, environmental, and engineering staff, to ensure alignment with project goals, schedules, and technical work. This role also ensures public input is effectively captured, documented, and integrated into project communications and deliverables.
Responsibilities also include task management, research, data gathering, and developing clear, public-facing messaging and communication resources to support project delivery.
What You'll Do:
<ul><li>Develops and helps implement effective dissemination of outreach materials, facts and information on project messaging and supports client activities to stakeholders according to the public outreach plan including external agencies, associations, and news organizations using print, periodicals, radio, social and/or visual communication media.
</li><li>Reviews and refines records and reports related to public involvement meetings, forums and public hearings as well as tracks social engagement and other digital strategies as needed.
</li><li>Drafts speeches, creates and designs presentation materials, prepares remarks, briefing documents and/or composes correspondence for use in mailings, meetings, workshops and other public events.
</li><li>Responsible for initial fact checking for reports, articles, and other publications.
</li><li>Develops and implements digital strategies for use on web-based communications, including but not limited to websites and social channels.
</li><li>Helps develop key performance indicators (KPIs) and reviews draft reports to indicate a campaign's milestones.
</li><li>Supports coordination efforts for public meetings and engagements to best support outreach and initiative goals.
</li><li>Interacts with clients to coordinate implementation of communication programs and goals.
</li><li>Performs other duties as assigned.
</li></ul>What You'll Need:
<ul><li>Bachelor's degree in Political Science, Marketing, Communications, English, Journalism or related field and 6 years of relevant experience, or
</li><li>In lieu of education, 10 years of relevant experience
</li></ul>What You'll Bring:
<ul><li>Strong writing and communication skills, with the ability to lead development of clear, public‑facing messaging across deliverables
</li><li>Ability to translate complex technical information into clear, public-friendly messaging for diverse audiences
</li><li>Experience managing production workflows, prioritizing deliverables, and maintaining quality across fast-paced, concurrent projects
</li><li>Public engagement, media relations, and community engagement expertise, including leading outreach strategy and execution
</li><li>Proficiency in Adobe and Microsoft tools, with experience producing high-quality materials and reviewing work of less-experienced staff
</li><li>Experience developing and guiding social media strategy and content, providing direction to junior staff
</li><li>Ability to lead research efforts and synthesize findings into clear materials for internal and external use
</li><li>Experience overseeing stakeholder databases and engagement tracking, including directing updates and maintaining data quality
</li><li>Ability to plan and lead public meetings, workshops, and outreach efforts, including overseeing logistics, materials, and deliverables
</li><li>Experience coordinating with clients and multidisciplinary teams to deliver engagement products aligned with project goals and schedules
</li><li>Strong attention to detail, with the ability to ensure quality control and consistency across all materials and make informed editorial decisions
</li></ul>What We Prefer:
<ul><li>Experience leading or supporting public engagement for large infrastructure or transportation projects
</li><li>Experience working with public sector clients
</li></ul>Additional Information 
Visa sponsorship is not available for this position.
#AK #MarketingSalesCommunications

Locations:
Detroit, MI, East Lansing, MI (Lansing), Grand Rapids, MI

NOTICE TO THIRD-PARTY AGENCIES:
HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.
Job Type: Regular
Full/Part Time: Full time
Job Category: Public Engagement and Communications Group
ReqID: R-30471
Equal Employment Opportunity &amp; Disability Accessibility Statement
HNTB provides a fair and equal employment opportunity for all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, genetic information, citizenship status, or other status protected by law. The HNTB Companies ensure nondiscrimination in all programs and activities in accordance with Title VII of the Civil Rights Act of 1964.
Any applicant with limited English proficiency or a qualifying physical or mental disability who believes they require a reasonable accommodation for any part of the application or hiring process should contact us at ReasonableAccommodations@HNTB.com or call 816-527-2600 for assistance. HNTB will make determinations on requests for accommodations on a case-by-case basis.
Hearing and speech impaired individuals who seek assistance or accommodation in applying for a position via TTY, may dial 711 in the United States. Instruct the TTY operator to call 888-400-4682 and select option 5 for TTY service. Please indicate to the HNTB agent that you are a candidate seeking assistance in the job application process.
Please note that The HNTB Companies will not accept any resume submitted via this email address. To properly submit your application to the HNTB Companies, and to ensure that our recruiters have immediate access to your resume/CV, please search our open positions online, and apply directly through our careers website.
Thank you for considering HNTB for your career opportunities.
Affirmative Action Policy Statement
HNTB has implemented the following policy as part of its longstanding commitment to compliance with all applicable affirmative action requirements. HNTB agrees to post in conspicuous places, available to employees and applicants for employment, this Affirmative Action Policy.
HNTB is a federal contractor subject to Section 4212 of the Vietnam Era Veterans&rsquo; Readjustment Assistance Act of 1974, as amended (&ldquo;Section 4212&rdquo;) and Section 503 of the Rehabilitation Act of 1973, as amended (&ldquo;Section 503&rdquo;). Accordingly, it is HNTB&rsquo;s policy to take affirmative action to employ and advance in employment protected veterans (disabled veterans, recently separated veterans, Armed Forces Service Medal veterans, or active-duty wartime or campaign badge veterans) and individuals with disabilities at all levels of employment, including the executive level. HNTB also will provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment with a disability, unless the accommodation would impose undue hardship on the operation of HNTB. In order to request a reasonable accommodation, employees should contact the HR Solutions Center at General Policy Inquiry - Employee Center and applicants should contact ReasonableAccommodations@HNTB.com.
HNTB will recruit, hire, train, and promote individuals in all job titles, and will ensure that all other personnel actions are administered, without regard to an individual&rsquo;s protected veteran or disability status. All employment decisions will be based only on valid job requirements. In addition, employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities: (1) filing a complaint; (2) assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State, or local law requiring equal opportunity for protected veterans or individuals with disabilities; (3) opposing any act or practice made unlawful by Section 4212, Section 503, their implementing regulations, or any other Federal, State, or local law requiring equal opportunity for protected veterans or individuals with disabilities; or (4) exercising any other right protected by Section 4212, Section 503, or their implementing regulations.
The non-confidential portions of the affirmative action program for protected veterans and individuals with disabilities shall be available for inspection upon request by any employee or applicant for employment. These plans are available for review upon request during normal business hours. Any questions or requests to review should be directed to your Human Resources Partner.
As Chief Executive Officer, I fully support our affirmative action program and am committed to the implementation of the company&rsquo;s affirmative action policy. I have delegated overall responsibility for this policy to the Business Integrity Director. The Manager of HR Compliance &amp; Immigration is responsible for the implementation, auditing, and reporting of this policy and program, assisted by the office&rsquo;s Human Resources Partner.
HNTB employees must comply with this policy and report any violations of illegal discrimination, as specified in the Integrity Reporting policy.
For Questions or Additional Information
For more information on this policy, please contact the HR Solutions Center, General Policy Inquiry - Employee Center, 888-400-4682.
Robert J. Slimp, CEO</div>

Senior Public Engagement and Communications Specialist

Increase Rev

We&rsquo;re Hiring! | MTO-Client Relationship &ndash; Increase RevPosition OverviewWe are seeking a high-potential Management Trainee Officer &ndash; Client Relationship to join our growth engine and accelerate pipeline expansion initiatives. This role is designed for early-career professionals with strong commercial acumen, data-driven mindset, and a passion for revenue optimization. The incumbent will undergo structured on-the-job exposure across sales operations, market intelligence, client engagement, and strategic execution.Key Responsibilities:<ul><li>Support end-to-end lead generation, prospect qualification, and opportunity conversion workflows.</li><li>Conduct market research, competitor benchmarking, and customer insights analysis to identify growth opportunities.</li><li>Assist in preparing sales proposals, pitch decks, and business cases aligned with value propositions.</li><li>Track KPIs, CRM updates, pipeline health, and performance dashboards for management reporting.</li><li>Participate in client meetings, product demos, and stakeholder engagement activities.</li><li>Execute ad-hoc strategic projects to improve process efficiency, revenue scalability, and customer acquisition.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Media Sciences or related discipline.</li><li>Fresh graduates or entry-level preferred.</li><li>Strong analytical capability with proficiency in MS Excel, PowerPoint, and reporting tools.</li><li>Excellent communication, stakeholder management, and presentation skills.</li><li>Ability to thrive in a fast-paced, performance-oriented environment.</li><li>Must be fluent in English.</li></ul>Job Details:Position: MTO-Client RelationshipLocation: Gulshan-e-Iqbal, KarachiType: On-site / Full-timeSalary: PKR 40,000 to 50,000 + Highly Attractive CommissionClear growth road map: MTO-Client Relationship &rarr; Client Relationship Executive in(6 months)Timings: 12 PM &ndash; 8 PMWorking Days: Mon to SatJob Types: Full-timeTo Apply:Send your Resume at jobs@increaserev.comor WhatsApp at ‪‪+92 310 7263492‬‬<ul><li>Mention &ldquo;MTO-Client Relationship&rdquo; in the subject line.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

MTO-Client Relationship

SteepRock Inc

Are you the person everyone turns to when something needs to get done, figured out, or fixed?When there's no instruction manual, is your first instinct to build one?Can you lock in, block out the noise, and tackle a high-volume workload with focus and precision?Do you take pride in crossing every item off your to-do list?If so, we'd love to meet you.We're looking for a Client Services Representative to join our growing team supporting biopharmaceutical clients and their end users. In this role, you'll serve as a critical operational partner&mdash;helping clients navigate our SaaS platform, resolving support requests, managing user access, maintaining data accuracy, and ensuring a seamless client experience.This is more than a support role. It's an opportunity to build a career in healthcare technology and client services, with a defined growth path into Client Services Liaison, Client Engagement, and Implementation positions.What You'll DoSupport Clients and End Users● Serve as a first point of contact for client and end-user questions via phone and email.● Resolve routine platform and workflow questions quickly and accurately.● Monitor shared support channels and ensure timely follow-up and issue resolution.● Escalate more complex issues to the appropriate internal teams.Keep Operations Running Smoothly● Provision and maintain user accounts, permissions, and territory assignments.● Manage onboarding, offboarding, and user access updates.● Maintain client data within the platform.● Generate recurring and ad hoc reports.● Enter and manage support tickets through completion.Drive Accuracy and Compliance● Maintain clear documentation of support activities.● Help ensure AI-assisted tools provide accurate and useful responses to client questions.● Assist with compliance-related processes within a regulated environment.● Monitor support metrics and help ensure service commitments are met.Improve the Client Experience● Create and update user guides, training materials, and knowledge base articles.● Leverage AI-enabled tools to enhance efficiency and improve response quality.● Identify opportunities to streamline processes and improve service delivery.What We're Looking For● Bachelor's degree preferred; equivalent experience considered.● 1&ndash;3 years of experience in client services, customer success, account support, or related fields.● Experience working with SaaS platforms or support systems preferred.● Strong written and verbal communication skills.● Exceptional organizational skills and the ability to manage multiple priorities simultaneously.● Comfort using technology and AI-assisted tools to improve productivity.● Exceptional attention to detail and commitment to accuracy.● A proactive, resourceful mindset with the ability to research issues and solve problems independently.● Ability to thrive in a collaborative, remote environment.Experience supporting enterprise SaaS clients within healthcare, life sciences, or otherregulated industries is a plus.Compensation &amp; Benefits● Base Salary: $52,000 &ndash; $68,000, depending on experience● Monthly performance bonus opportunities● Comprehensive health benefits● 401(k) with company matchIf you're looking for a role where you can make an impact, continue to learn, and grow your career alongside a supportive team, we'd love to hear from you.Equal Opportunity EmployerJob Type: Full-timePay: $52,000.00 - $68,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer service: 2 years (Required)</li><li>AI tools: 1 year (Required)</li></ul>Work Location: Remote

Customer Service Representative

Barber National Institute

Overview: 
As the Senior Experience & Engagement Specialist at Barber National Institute, you will serve as a key Human Resources partner responsible for managing employee relations matters and providing consultative support to leaders across the organization.
 
Employee Relations is the primary focus of this role. You will partner with leaders to address workplace concerns, conduct investigations, coach managers through performance and conduct issues, support corrective action and termination processes, and help mitigate organizational risk while fostering a positive and respectful work environment.
 
In addition to employee relations responsibilities, you will support and lead employee engagement, recognition, wellness, and culture initiatives that strengthen the overall employee experience and support organizational effectiveness.
 
This is a full-time, salaried exempt hybrid position. Candidates must reside within driving distance of the Philadelphia metropolitan area and be available for regular in-person meetings, events, and organizational activities as needed. Hybrid flexibility is available.
 
The ideal candidate will have extensive employee relations experience, strong knowledge of employment law and HR best practices, and the ability to confidently coach and influence leaders through complex workplace situations
 
What You'll Bring: 
<ul>
<li>Significant employee relations experience, including investigations, conflict resolution, corrective action, performance management, and employee separations</li>
<li>Strong knowledge of employment law, HR policies, and workplace compliance practices</li>
<li>Experience coaching and advising leaders through sensitive employee situations and difficult conversations</li>
<li>Sound judgment, professionalism, and discretion when handling confidential matters</li>
<li>Strong relationship-building and communication skills with the ability to influence leaders and stakeholders</li>
<li>Experience leading projects, programs, or organizational initiatives that support employee engagement and workplace culture</li>
<li>A proactive and solutions-oriented approach to problem-solving and organizational effectiveness</li>
</ul>
What You'll Have: 
<ul>
<li>Bachelor's degree in Human Resources, Organizational Development, Business Administration, Psychology, or a related field required</li>
<li>Master's degree preferred</li>
<li>5–7+ years of progressive Human Resources experience with substantial employee relations responsibility</li>
<li>Experience supporting leaders in managing employee performance, workplace concerns, investigations, corrective action, and terminations</li>
<li>Experience in HR Business Partner, Employee Relations, HR Generalist, Organizational Development, or related HR roles</li>
<li>SHRM-CP, SHRM-SCP, or related HR certification preferred</li>
<li>Proficiency with Microsoft 365 and HR systems</li>
</ul>
A Typical Day May Include: 
<ul>
<li>Managing employee relations cases and workplace concerns across multiple departments</li>
<li>Conducting investigations and gathering information related to employee complaints, policy violations, and workplace conflicts</li>
<li>Coaching managers on employee performance, behavior, documentation, corrective action, and termination decisions</li>
<li>Supporting performance improvement plans and helping leaders navigate challenging employee situations</li>
<li>Assessing organizational and legal risk while ensuring consistent application of policies and practices</li>
<li>Partnering with Human Resources and operational leaders to support workforce planning and organizational effectiveness</li>
<li>Leading or supporting employee engagement, wellness, recognition, and culture-building initiatives</li>
<li>Analyzing employee feedback and workforce trends to identify opportunities for improvement</li>
<li>Facilitating discussions, workshops, and working groups that support employee experience and organizational health</li>
<li>Building trusted relationships with leaders while serving as a strategic resource on employee relations and workplace culture</li>
</ul>
Perks with a Purpose
 Our benefits are created with YOU in mind.
 
Healthcare
 <ul>
<li>Highmark Medical and Mental Health</li>
<li> Delta Dental and Davis Vision Coverage</li>
<li>Health Savings Account/Flexible Spending Accounts</li>
<li>Teladoc Virtual Health</li>
</ul>
Financial Well-being
 <ul>
<li>401K Retirement Plan with Employer Match</li>
<li>On-Demand Pay</li>
<li>Employee Referral Bonus Program</li>
<li>Student Loan Forgiveness</li>
<li>College Scholarship & Tuition Discounts</li>
<li>Employee Discounts</li>
</ul>
Life & Family Support
 <ul>
<li> Company Paid Life Insurance</li>
<li>Short & Long-Term Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Erie Campus*- discounted on-site weekday childcare</li>
<li>Employee discounts for select BNI events and services</li>
<li>Generous Paid Time Off</li>
<li>Seven Paid Holidays</li>
</ul>
Who is Barber National Institute?
 The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.
 We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE
 Any consideration of the background check will be an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.

Senior Experience and Engagement Specialist

Deliveroo

<div>
 
 ME Rider Operations
 
 
 
 The team
 
 
 The Rider Engagement team sits within Rider Operations and is responsible for delivering a market-leading proposition for the UAE rider fleet. The team focuses on improving rider experience, engagement, and retention through initiatives such as rider communications, in-person events, perks and partnerships, and intel gathering &amp; reporting.
 
 
 The role
 
 
 The Rider Engagement Associate will support the execution of rider commercial perks and partnerships, road safety initiatives, and seasonal engagement campaigns across the UAE. The role will grow to take ownership of specific workstreams related to these initiatives and will report directly to the Middle East Rider Engagement Manager.
 
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Identify and pursue impactful rider benefit partnerships (e.g. grocers, restaurants, and bike service shops) to strengthen Deliveroo&rsquo;s non-monetary rider proposition in the UAE.
 </li>
 <li>
 Support the creation and rollout of engaging rider communications and campaigns.
 </li>
 <li>
 Support the planning and execution of rider road safety programmes, including hosting workshops and collaborating with internal and external stakeholders such as local authorities and the Public Affairs team.
 </li>
 <li>
 Track and report on the success of initiatives (e.g. rider satisfaction and redemption rates).
 </li>
 <li>
 Organise and execute in-person rider activities and events, such as rider Iftars during Ramadan and heat-relief campaigns during the summer months.
 
 </li>
 </ul>
 
 Requirements
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in Operations, Partnerships, Sales, Marketing &amp; Community Engagement.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field
 </li>
 <li>
 Strong written and verbal communication skills in English and Arabic
 </li>
 <li>
 Ability &amp; interest to craft clear and engaging communications for rider campaigns
 </li>
 <li>
 Comfortable conducting market research and external outreach
 </li>
 <li>
 Experience coordinating events, workshops, or engagement initiatives is a plus
 </li>
 <li>
 Proficient in Google Workspace tools and Excel/Sheets, with experience in Canva or similar design tools as a plus.
 </li>
 <li>
 Must hold a UAE Passport and Family Book
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 At Deliveroo, You&rsquo;ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That&rsquo;s Constantly Evolving. We&rsquo;re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To
 
 
 🔧 Make a visible impact every day
 
 
 Your work directly improves experiences for customers, partners and riders.
 
 
 🌱 Learn fast in an entrepreneurial environment
 
 
 Work close to the market with autonomy, pace and real responsibility.
 
 
 🧠 Build a career, not just a role
 
 
 Stretch yourself, develop new skills and grow as the business evolves.
 
 
 🌎 Deliver together in an inclusive culture
 
 
 Collaborative, values-driven teams that support how you work best.
 
 We aim to create a fair process that lets your skills shine&mdash;our interview typically includes 3-4 stages. Find more about how we hire here.
 
 
 Our Global Structure
 
 
 Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we&rsquo;re unlocking new possibilities as one global team.
 
 
 Diversity, Equity and Inclusion
 
 
 At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We&rsquo;re committed to fostering an environment where everyone can do their best work and feel they belong.
 
 We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
 
 If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you&rsquo;ll have the opportunity to let us know once you&rsquo;ve submitted your application. We&rsquo;ll share details on how to request support so we can ensure you have a fair and equitable experience.
 
 If you&rsquo;re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we&rsquo;d love to hear from you!
</div>

Rider Engagement Associate, Dubai (UAE National)

Search 6566+ Client engagement specialist jobs near you this June. New roles added regularly across leading industries. Apply today.

6566 client engagement specialist jobs Near Me

Client Engagement & Cloud Adoption

Senior Public Engagement and Communications Specialist

MTO-Client Relationship

Customer Service Representative

Senior Experience and Engagement Specialist

Customer Service Representative

Rider Engagement Associate, Dubai (UAE National)