client engagement specialist

TIAA

<div><div>This is a Non-Employee Contingent Worker Role providing services for TIAA&rsquo;s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.</div><div></div><div>
This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.</div><div></div>
The anticipated term of this engagement will be 8 months. This term could be extended based on company business needs.<div></div>
CRM Engagement Specialist<br>
The CRM Engagement Specialist serves as the business liaison between the Wealth Distribution business and IT, supporting the processes associated with the Client Relationship Model (CRM) transformation strategy and execution. This job works closely with the business and key stakeholders to ensure the CRM is an effective tool to manage and grow existing and new relationships and monitor the client experience.<br>
<br>
Key Responsibilities and Duties<ul><li>
Supports the CRM transformation strategy and the execution of this strategy, with an emphasis on optimizing the technologies and processes to drive a seamless associate and client experience.</li><br>
<li>
Represents the Wealth Distribution business in reinforcing the need for the CRM transformation strategy to increase the integration and efficiency of technological partnerships and sales tools.</li><br>
<li>
Serve as a support liaison between Wealth Distribution leadership and IT partners within workstreams to drive innovation in technology tools &amp; processes.</li><br>
<li>
Ability to work with minimal supervision and develops strong relationships with program leadership, sponsors, and workstream leaders.</li><br>
<li>
Supports leadership by staying connected to trends in the business and industry pertaining to the development of the CRM transformation strategy.</li><br>
<li>
Demonstrates ability to make recommendations of new techniques for addressing client needs and attracting new business.</li><br>
<li>
Monitors the associate and client experience through the CRM transformation.</li></ul>
Educational Requirements<ul><li>
University (Degree) Preferred</li></ul>
Work Experience<ul><li>
5+ Years Required; 7+ Years Preferred</li></ul>
Physical Requirements<ul><li>
Physical Requirements: Sedentary Work</li></ul><br>
Career Level<br>
 8IC<br>
<div></div>
Start Date: 17-Nov-2025<div></div>
End Date: 31-Jul-2026<div></div>
Travel Required: No<div></div><div>
Anticipated Posting End Date:</div>
2025-10-31<div></div>
Base Pay Range: $58.65/hr - $78.84/hr<div></div><div>
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.</div><div></div><div>
_____________________________________________________________________________________________________</div><div></div><div>
Equal Opportunity</div><div>
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.</div><div></div><div>
Our full EEO &amp; Non-Discrimination statement is on our <div>careers home page</div>, and you can read more about your rights and view government notices <div>here</div>.</div><div></div><div>
Accessibility Support</div><div></div><div>
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.</div><div></div><div>
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:</div><div></div><div>
Phone: (800) 842-2755</div><div>
Email: <div>accessibility.support@tiaa.org</div></div><div></div><div>
Drug and Smoking Policy</div><div>
TIAA maintains a drug-free and smoke/free workplace.</div></div><div></div>

CW- CRM Engagement Specialist

DataServ

<div><p><b>Who are we looking for?
</b></p><p>The Manager, Client Success is responsible for managing and enhancing the client relationship after the initial sale, with a focus on long-term engagement, client satisfaction, and revenue growth. This role oversees the Client Success Account Managers, who are responsible for nurturing ongoing relationships, identifying cross-selling opportunities, managing renewals, and promoting engagement within the DataServ community.</p><p>
Additionally, the Manager, Client Success supports relationship-building efforts through collaboration with the Client Engagement Specialist, ensuring clients receive value through documentation, training programs, and strategic engagement initiatives.</p><p>
This role is accountable for developing and executing plans to drive client success outcomes, including retention, expansion, and advocacy. The Manager will collaborate with internal stakeholders such as the Co-FounderCEO, CRO, Project Team, Initialization Team, Billing Department, and IT Staff to align client success initiatives with broader company goals.</p><p>
We are currently hiring this position in the following states: Oregon, Utah, Arizona, Colorado, Texas, Kansas, Missouri, Minnesota, Illinois, Michigan, Ohio, South Carolina, Washington, Connecticut, Georgia, and Florida.</p><p>
</p><p><b>About Us
</b></p><p>At DataServ, we believe in &quot;creating a better way&quot;...and we believe in doing so through &quot;Evolutionary&quot; change that works vs. &quot;Revolutionary&quot; change that too often fails. We live out these beliefs by helping Finance organizations modernize their Accounts Payable function and optimize it over time, thereby elevating them from a back office &quot;administrative&quot; role to a &quot;strategic&quot; business unit contributing to the bottom line. DataServ specializes in developing and delivering Exceptions-based Intelligent Accounts Payable Invoice Automation (APIA) SaaS that always delivers substantial ROI.</p><p>
Founded in 1994, the company created the world's first FinTech Software as a Service (SaaS) technology. Since then, DataServ has been helping businesses save time and money throughout their AP processes while enhancing visibility and controls to reduce risk and improve scalability.</p><p>
Our top-rated solutions are used by more than 20,000+ satisfied users in 40+ countries and we are proud of our extraordinary customer retention rate, with over 70% of our clients having been with us for 10+ years. Read more about us at www.dataserv.com.</p><p>
</p><p><b>We value:</b></p><ul><li>
True individual ownership and responsibility over projects.</li><li>
Taking the work very seriously, but not taking ourselves too seriously.</li></ul><p>
</p><p><b>About You
</b></p><ul><li><b>You're innovative. </b>You have a good imagination and you're always thinking of new and interesting ideas.</li><li><b>
You're committed.</b> You believe in the &quot;Service&quot; side of SaaS and commit to making clients happy so they stay with DataServ for 10 or more years.</li><li><b>
You're a collaborator. </b>You thrive on inter-disciplinary teams, and value different perspectives and high levels of communication and collaboration.</li><li><b>
You're accountable.</b> You understand best practices and want to implement quality work. You do what you say and say what you do. You deliver results.</li><li><b>
You're conscientious. </b>You can analyze complex problems and present multiple solutions.</li><li><b>
You're a communicator.</b> You can think critically, identify opportunities, and clearly articulate your point of view in a team setting. You can communicate your work effectively depending on the audience.</li><li><b>
You're a leader: </b>You are comfortable with leading discussions, demonstrating your work, teaching others what you know, learning what you don't. You have experience presenting to leaders and stakeholders.
</li><li><b>You believe in a transparent nonpartisan meritocracy.</b> You collaborate openly and expect to progress at DataServ based on your ability and talent.</li><li><b>
You want to have fun, be creative while getting things done.</b> Enough said!</li><li>
</li></ul><p><b>Required Education, Skills and Experience:</b></p><ul><li>
BA/BS degree required</li><li>
Minimum 4+ years Client Services/Support management experience</li><li>
One to three years' experience in roles developing and mentoring a team of excellence and managing by influence.
</li><li>Client-centric perspective.</li><li>
Experience developing and implementing client service/sales plans</li><li>
Experience with process development and analysis</li><li>
Ability to work independently yet support team responsibilities</li><li>
Demonstrated ability to deliver on-site training and/or presentations.</li><li>
Technical analytical skills are required.</li><li>
Experience with process development, improvement and analysis.</li></ul><p>
</p><p><b>Why you should apply at DataServ:</b></p><ul><li>
Pay that rewards your contribution and experience that is compared with the market regularly. When the market goes up, so does our pay.</li><li>
Fully remote roles, you can work from anywhere!</li><li>
Very little &quot;red tape,&quot; we only have processes that are necessary.</li><li>
Small company atmosphere. You will get to interact with decision makers daily.</li></ul><p>
</p><p><b>Benefits of Working at DataServ:
</b></p><ul><li>Competitive Compensation package</li><li>
Remote working environment</li><li>
Flexible PTO (including 9 holidays)</li><li>
401(k) plan with employer matching</li><li>
Great health benefits with multiple plan options</li><li>
Advancement opportunities based on results, not politics.</li></ul><p>
</p><p>If you think you have something special to bring to DataServ, if you get what we're trying to do, and you want to join an exceptionally talented team, apply on-line at www.dataserv.com/careers. We look forward to receiving your information!</p><p>
</p><p><b>AAP/EEO STATEMENT</b></p><p>
DataServ is an Equal Opportunity Employer/Vet/Disable</p></div>

Manager, Client Success

Aqarco Real Estate

<div><p><b>Aqarco Real Estate Broker</b> is a leading real estate company committed to delivering exceptional experiences to our clients in Dubai&rsquo;s dynamic property market. With a portfolio of premium residential and commercial projects, we combine market expertise, innovative technology, and a client-centric approach to create value and build long-term relationships.</p><p>
Our team of experienced professionals brings in-depth knowledge of real estate trends and leverages advanced tools like <b>REM CRM</b> to manage client interactions efficiently. We aim to optimize operations, enhance client satisfaction, and drive sustainable growth in every aspect of our business.</p><p></p><p><b>
Job Description:</b><br>
We are looking for a <b>CRM Specialist</b> to manage and enhance customer relationships through data-driven strategies using REM CRM. The ideal candidate will optimize CRM campaigns, improve client engagement, and drive retention by leveraging analytics, automation tools, and personalized communication.</p><p></p><p><b>
Key Responsibilities:</b></p><ul>
<li>
Develop and execute CRM campaigns including email, SMS, push notifications, and loyalty or referral programs.
</li><li>Optimize client journeys to enhance engagement, retention, and lifetime value.
</li><li>Analyze customer behavior, campaign performance, and key metrics to inform marketing and sales strategies.
</li><li>Generate reports and insights to optimize future CRM initiatives.
</li><li>Improve CRM processes for better efficiency, personalization, and accuracy.
</li><li>Collaborate with marketing, sales, and operations teams to ensure seamless CRM integration.
</li><li>Stay updated on CRM trends, best practices, and emerging technologies in real estate.
</li></ul><p></p><p><b>Desired Skills &amp; Expertise:</b></p><ul>
<li>
Hands-on experience with REM CRM or similar platforms.
</li><li>Strong analytical and problem-solving skills.
</li><li>Excellent organizational skills to manage multiple campaigns and projects.
</li><li>Familiarity with digital marketing, A/B testing, and API integrations.
</li><li>Prior experience in real estate or property management is a plus.
</li></ul><p></p><p><b>What We Offer:</b></p><ul>
<li>
<b>Visa Sponsorship</b> &ndash; seamless support for relocation and work authorization.
</li><li><b>Comfortable Office Environment</b> &ndash; a modern, well-equipped workspace designed for productivity.
</li><li><b>Positive Work Culture</b> &ndash; a collaborative team environment with opportunities for growth and learning.
</li><li><b>Professional Development</b> &ndash; exposure to advanced CRM systems and real estate market expertise.
 </li></ul><p><b>Apply Now:</b> Admin@aqarcoproperty.com
</p><p>+971562384271</p></div>

CRM Specialist (Experienced) - Real Estate Operations

Benefit Communication Insourcing

<div><div><div><div><div>BCInsourcing strives to hire qualified people from a wide variety of backgrounds to expand our diversified workplace, not just because it&rsquo;s the best thing to do, but because it makes our Company stronger. If you like to serve others and love being part of a dynamic team, look no further.</div>
<div></div><div>BCinsourcing, a Lockton Company, is one of the nation&rsquo;s leading benefit communication firms. Headquartered in Kansas City, we provide customized benefit communication and administrative services directly to employees throughout the U.S., supporting our clients&rsquo; HR departments and their individual employees.</div>
</div>
</div><div></div><div>The Benefit Engagement Specialist (BES) is responsible for creating impeccable service for BCInsourcing clients and our client&rsquo;s employees by driving opportunities to conduct individual personalized benefit review sessions to educate and enroll on all core and voluntary benefit insurance products while building business relationships with our clients primarily in a face-to-face onsite environment operating at the client&rsquo;s workplace. The Specialist is directly responsible for influencing the client-facing relationship by ensuring that the client&rsquo;s leadership and each employee have a comprehensive understanding of our company&rsquo;s model and their benefit options.</div>
<div></div><div><b>Location:</b> This is a hybrid role requiring three days onsite and two days remote each week. The position provides support to <b>Presbyterian Homes and Services</b>.</div>
<div></div><div><b>ESSENTIAL FUNCTIONS</b></div>
</div><div><div><ul><li>Represents BCInsourcing as Company Ambassador to Presbyterian Homes and Services by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgment to cultivate effective business relationships, and maintaining rapport with all case partners and the client&rsquo;s employees.</li></ul>
<ul><li>Participates in providing SME-certified-license knowledge in clients&rsquo; HR/Benefit meetings, NEO presentations, and group meetings for client&rsquo;s managers to navigate the concerns of their department&rsquo;s employees.</li></ul>
<ul><li>Makes independent decisions regarding outreach strategy while participating in the client&rsquo;s initiatives and projects related to total rewards.</li></ul>
<ul><li>Creates an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages. Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions.</li></ul>
<ul><li>Responsible for analyzing census data to create a customized reach-out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions.</li></ul>
<ul><li>Responsible for accurately inputting and capturing employee enrollment decisions, using appropriate system platforms or paper application processes, and following Life and Health licensure regulations and BCInsourcing&rsquo;s quality assurance.</li></ul>
<ul><li>Participates in developing communication strategies to achieve the client&rsquo;s goals in their changing environment while using professional verbal and interpersonal communication and active listening skills in order to effectively educate employees and interact with client partners.</li></ul>
<ul><li>Responsible for developing and growing a professional work environment including prompt coordination with a supervisor or other appropriate parties including the client&rsquo;s management team, when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately.</li></ul>
<ul><li>Obtains and maintains an active Life, Health, and Accident Insurance Producer&rsquo;s License including timely continuing education, and meets other licensing requirements and documentation, as directed by BCInsourcing&rsquo;s Licensing guidelines. Serve as subject matter expert on mechanics of insurance to advise the client&rsquo;s leadership and employees. Promptly notifies BCInsourcing&rsquo;s Licensing Specialist of any information or situation that may impact active licensure or appointment status.</li></ul>
<ul><li>Maintains a working knowledge of the client&rsquo;s annual open enrollment process for new and/or existing employees. Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the client&rsquo;s employees including evenings and weekends, traveling as necessary.</li></ul>
<ul><li>Performs other responsibilities as requested by supervisor or client.</li></ul>
</div></div><div><div><div><div><b>MINIMUM EDUCATION AND EXPERIENCE</b></div>
</div><div><ul><li>High School Diploma/GED equivalent and/or related work experience equivalency.</li></ul>
<ul><li>Must have at least 2-4 years of Benefits experience.</li></ul>
<ul><li>Must have and maintain a valid driver&rsquo;s license to travel to client sites</li></ul>
<ul><li>Proven relationship-building experiences and professional communication skills</li></ul>
<ul><li>Demonstrated self-directed work ethic to successfully represent the company at the client location with limited and offsite supervision</li></ul>
<ul><li>Professional work experience demonstrating self-motivation and result-driven outcomes</li></ul>
<ul><li>Must have prior experience in Human Resources to include employee benefits.</li></ul>
</div><div><div><b>PREFERRED EDUCATION AND EXPERIENCE</b></div>
</div><div><ul><li>Advanced degree completed or in process</li></ul>
<ul><li>Working knowledge of insurance products, including core and voluntary benefits</li></ul>
<ul><li>Existing active Life, Health, and Accident Insurance Producer&rsquo;s License, when a client workplace requirement</li></ul>
</div>
<div></div><div><div><b>Total Rewards Summary</b></div>
<ul><li>Paid Training And Professional Development</li>
<li>Company Provided Equipment</li>
<li>Medical with HSA; Wellness Program/Gym Reimbursement</li>
<li>Dental and Vision Plans</li>
<li>Additional Voluntary Benefits</li>
<li>100% Employer-Paid Benefits including STD, LTD, and Term Life &amp; AD&amp;D</li>
<li>401k Plan with Company Match</li>
<li>Pet Insurance</li>
<li>Immediate Paid Time Off Accrual</li>
<li>Immediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating Holidays</li>
<li>Paid Volunteer Day</li>
<li>Employee Referral Bonus Program</li>
</ul><div>Starting Annual Base Salary Range for This Position is $50,000 - $55,000.</div>
<div>This Position Is Also Eligible For Monthly Incentive Pay Based On Meeting Performance Metrics Following 90 Days of Active Employment</div>
<div></div><div><i>The base salary range represents the estimated low and high end of the salary range for this position. BCInsourcing takes into consideration a combination of the selected candidate&rsquo;s skill set, experience, qualifications, licensure, and other job-related reasons as it relates to the position. At our Company, generally, an individual would not be hired at the top of the range of the role, and compensation decisions are dependent on the facts and circumstances of each posting.</i></div></div></div></div></div><div></div>

Benefit Engagement Specialist

Behavioral Health Network, Inc.

<p></p><div><p>Behavioral Health Network (BHN), the largest provider of behavioral health services in Western Massachusetts, is seeking a motivated and data-driven Performance &amp; Engagement Specialist to join our Human Resources Division. Recognized by <i>The Boston Globe</i> as one of the Top 10 Employers in Massachusetts and certified as a Great Place to Work, BHN continues to foster a workplace culture rooted in integrity, inclusion, and continuous improvement.</p>
<p><b>
What You&rsquo;ll Do:</b></p>
<p>
As a Performance &amp; Engagement Specialist, you&rsquo;ll play a key role in advancing BHN&rsquo;s employee engagement, retention, and performance initiatives. You&rsquo;ll collaborate with HR leaders to design, execute, and refine programs that elevate the employee experience across all stages of the talent lifecycle.</p>
<p><b>
What We Offer:</b></p>
<ul>
<li>Mission-Driven Work &ndash; Support initiatives that directly impact employee engagement, culture, and retention.</li>
<li>Career Growth &ndash; Join a high-performing HR team that encourages innovation and professional development.</li>
<li>Comprehensive Benefits &ndash; Competitive compensation, generous PTO, 403(b) retirement plan, tuition reimbursement, and health coverage.</li>
<li>Collaborative Culture &ndash; Partner with colleagues across departments to promote organizational excellence.</li>
<li>Inclusive Environment &ndash; Contribute to a workplace that values equity, diversity, and belonging.</li>
</ul>
<p><b>Key Responsibilities:</b></p>
<ul>
<li>Use data and analytics to connect performance, engagement, and retention metrics to actionable insights.</li>
<li>Support the rollout and ongoing management of BHN&rsquo;s performance management system and employee engagement survey.</li>
<li>Develop and coordinate trainings, workshops, and employee learning labs focused on engagement and performance development.</li>
<li>Partner with HRIS, Marketing &amp; Communications, and Business Partners to align strategies and implement engagement campaigns.</li>
<li>Manage lifecycle survey vendor relationships and optimize metrics, dashboards, and reporting.</li>
<li>Lead initiatives to enhance recognition, communication, and employee experience across BHN.</li>
<li>Stay current on best practices in employee engagement, inclusion, and retention to drive continuous improvement.</li>
</ul>
<p><b>Who You Are:</b></p>
<ul>
<li>High School Diploma or GED (required); Bachelor&rsquo;s Degree in a related field (preferred).</li>
<li>3+ years of Human Resources experience (recruiting, onboarding, or generalist experience preferred).</li>
<li>Strong analytical skills with experience in data interpretation and performance metrics.</li>
<li>Proficient in Microsoft Office Suite and experienced with HRIS or Applicant Tracking Systems (ATS).</li>
<li>Excellent written and verbal communication skills.</li>
<li>Highly organized with exceptional attention to detail and project management capabilities.</li>
<li>Collaborative team player with creativity, initiative, and adaptability.</li>
</ul>
<p><b>About Us:</b></p>
<p>
Since 1938, Behavioral Health Network has been a trusted leader in behavioral health care, providing high-quality, affordable, and culturally responsive services across Western Massachusetts. With over 130 programs and 3,000 employees, BHN supports children, adults, and families at every stage of their behavioral health journey.</p>
<p><b>
How to Apply:</b></p>
<p>
If you&rsquo;re ready to help shape a culture where employees thrive, we want to hear from you! Click &ldquo;Apply for Job&rdquo;.</p><p></p><h4 class="jobSectionHeader"><b>
Education</b></h4>
Preferred<ul><li>
High School or better</li></ul><p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Performance and Engagement Specialist

MTBC CareCloud

<p><b>Job Summary:</b></p><p>The Client Engagement Manager is responsible for nurturing strong, long-term relationships with clients, ensuring their satisfaction, and driving business growth through effective engagement and service delivery. This role bridges the gap between clients and internal teams, ensuring that all projects, implementations, and ongoing services are aligned with client expectations and company standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Act as the primary point of contact for assigned clients, building trust and ensuring consistent communication.</li><li>Identify opportunities for account expansion through upselling or cross-selling of services and solutions.</li><li>Collaborate with project managers, implementation consultants, and technical teams to ensure timely and successful delivery of client projects.</li><li>Track key account metrics (e.g., satisfaction, retention, utilization) and proactively address areas for improvement.</li><li>Manage client escalations by coordinating with internal departments to deliver quick and effective solutions.</li><li>Partner with leadership to develop client engagement strategies that improve retention, satisfaction, and overall service quality.</li><li>Prepare regular performance reviews, progress reports, and presentations for both clients and senior management.</li><li>Gather and relay client feedback to improve products, processes, and service delivery.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field (MBA preferred).</li><li>5+ years of experience in client relationship management, project management, or account management&mdash;preferably in healthcare, SaaS, or technology industries.</li><li>Strong understanding of client lifecycle management and customer success strategies.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Proven ability to manage multiple clients and projects simultaneously.</li><li>Experience using CRM systems (e.g., HubSpot, Salesforce, or similar).</li><li>Analytical mindset with strong problem-solving and decision-making abilities.</li></ul><p><b>Key Attributes:</b></p><ul><li>Customer-focused with a passion for service excellence.</li><li>Strategic thinker with attention to detail.</li><li>Collaborative team player with leadership potential.</li><li>Resilient under pressure and adaptable to change.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your current salary? (In PKR)</li><li>What is your expected salary? (In PKR)</li></ul><p>Work Location: In person</p>

Client Engagement Manager

Raytheon

<div><p><b>Date Posted:</b></p>
2025-10-24<p><b>
Country:</b></p>
United States of America<p><b>
Location:</b></p>
AL200: 401 Jan Davis Drive Huntsville 401 Jan Davis Drive , Huntsville, AL, 35806 USA<p><b>
Position Role Type:</b></p>
Hybrid<p><b>
U.S. Citizen, U.S. Person, or Immigration Status Requirements:</b><b>
</b></p>The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance<p><b>
Security Clearance:
</b></p>DoD Clearance: Secret<p></p><p>
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling &ndash; to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today&rsquo;s mission and stay ahead of tomorrow&rsquo;s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><p></p><p>
The Raytheon Customer Engagement &amp; Experience team is hiring a Principal Specialist who will serve as a driving force behind high-visibility customer engagements &mdash; from executive-level visits to practical, mission-focused site tours. The Specialist will shape agendas, manage logistics, and ensure leaders and customers experience professional, well-coordinated interactions. The Specialist will capture insights and outcomes in our CRM system (Microsoft Dynamics ERPM and SharePoint) to measure impact and support continuous improvement.</p><p></p><p>
This is a fast-paced, dynamic role where priorities shift quickly, and deadlines often evolve. Success requires strong organizational skills, adaptability, and the ability to manage multiple competing tasks at once. The ideal candidate will be proactive, resourceful, and resilient &mdash; someone who thrives in a high-tempo environment.</p><p></p><p><b>
What You Will Do</b></p><ul><li>
Manage agenda changes based on evolving customer interests or executive availability</li><li>
Manage schedule adjustments when travel plans, site access, or security requirements shift</li><li>
Manage competing requests from multiple leaders requiring careful prioritization</li><li>
On-the-spot problem solving to adapt tours, presentations, or events as circumstances change</li><li>
Work across multiple business units and functions, balancing long-range planning with real-time adjustments</li><li>
Less than 5% travel</li><li>
Work Location: AL - Huntsville</li></ul><p></p><p><b>
Qualifications You Must Have</b></p><ul><li>
University Degree and 5+ years of experience in customer engagement involving direct interaction with senior leaders or an Advanced Degree and 3+ years of experience</li><li>
Experience in one or more of the following areas: Business Development, Sales Operations, Supply Chain, Operations or Program Management</li><li>
Experience managing projects and initiating actions independently</li><li>
Experience utilizing data and customer feedback to refine engagement strategies and implement improvements that enhance the overall customer experience</li></ul><p></p><p><b>
Qualifications We Prefer</b></p><ul><li>
Excellent communication skills &mdash; written, verbal, and presentation &mdash; with the ability to influence at all organizational levels</li><li>
Strong project management and organizational skills; comfortable with ambiguity, able to manage shifting priorities, evolving deadlines, and multiple parallel tasks</li><li>
Demonstrated ability to build trust and develop effective relationships with internal teams and external stakeholders</li><li>
High proficiency with Microsoft Office Suite, SharePoint, and Microsoft Dynamics (ERPM)</li></ul><p></p><p><b>
What We Offer</b></p><ul><li>
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>
Relocation assistance not available</li></ul><p></p><p><b>
Learn More &amp; Apply Now!</b></p><ul><li>
Please consider the following role type definition as you apply for this role - Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.</li></ul><p></p><p>
#LI-CC3#</p><p>
#LI-HYBRID</p><p></p><p><b><i>
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</i></b></p><p></p>
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate&rsquo;s work experience, location, education/training, and key skills.<p></p>
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<p></p>
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company&rsquo;s performance.<p></p>
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<p></p>
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<p></p><p><i>
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act.</i>
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Principle Specialist - Customer Engagement & Experience

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