client engagement specialist

LaSalle Network

<div>
 LaSalle Network has partnered with a growing digital agency in their search for a
 
 SEO &amp; Client Engagement Specialist
 
 .
 
 
 This person will drive organic growth for clients in the eCommerce space while building strong relationships with internal and external stakeholders.
 
 
 In this role, you&rsquo;ll lead technical and content optimization strategies that boost search rankings, increase visibility, and deliver sustainable traffic to the online stores of their clients. You&rsquo;ll also serve as the primary SEO point of contact for clients, ensuring strategies align with their goals, expectations are managed, and results are clearly communicated.
 
 
 This is a long term contract opportunity here in Chicago, 30-40 hours a week.
 
 
 Full-time hours and onsite 1-2 days a week.
 
 
 
 What You&rsquo;ll Do
 
 
 
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 Develop and execute SEO strategies to grow organic traffic and conversions.
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 Serve as the main SEO contact for clients, managing relationships, communicating performance updates, and setting clear expectations.
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 Conduct site audits and fix technical SEO issues (site speed, indexing, mobile).
 </li>
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 Optimize site architecture, metadata, internal linking, and structured data.
 </li>
 <li>
 Perform keyword research, competitive analysis, and identify content gaps.
 </li>
 <li>
 Partner with content teams to create and optimize high-ranking, customer-focused copy.
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 Track performance with tools like Google Analytics, Search Console, and SEMrush; provide regular, data-driven reports and recommendations.
 </li>
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 Stay ahead of SEO trends, algorithm updates, AI-driven search innovations, and eCommerce best practices.
 
 
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 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
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 3+ years of hands-on SEO experience, ideally in eCommerce.
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 Proven success improving rankings, traffic, and conversions.
 </li>
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 Strong relationship management skills with experience working directly with clients or stakeholders.
 </li>
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 Excellent communication skills for translating SEO data into actionable, business-friendly insights.
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 Strong knowledge of technical SEO, search algorithms, and site architecture.
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 <li>
 Proficiency with SEO tools (SEMrush, Ahrefs, Google Analytics, Search Console, etc.).
 </li>
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 Experience with CMS platforms like Shopify, Magento, or WordPress.
 
 
 </li>
 </ul>
 If this sounds like the perfect role for you, apply today!
 
 
 Missy Stella
 
 
 Sr. Marketing Recruiter
 
 
 LaSalle Network
 
 
 LaSalle Network is an Equal Opportunity Employer m/f/d/v.
 
 
 LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
 
 
 LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
 
 
 All assignments are at-will and their duration is subject to change.
 
 
</div>

SEO & Client Engagement Specialist

Roka Groups

Client &amp; Account Specialist Location: Istanbul | Company: Roka GroupsPortuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Description: As a Sales &amp; Client Engagement Specialist, your responsibilities will include: Managing inbound and outbound calls (conversion and retention-focused call center) Guiding clients through account opening, usage, and closure in a clear and professional manner Supporting customers during the investment process and ensuring compliance with legal regulations Building and maintaining long-term relationships with international clients Responding to inquiries via phone, email, or live chat Ensuring a high level of customer satisfaction with accurate and timely support Monitoring client accounts and keeping customer data up to dateWhat We Offer: Competitive USD-based salary + monthly performance bonuses A professional, international, and dynamic work environment Full training and continuous learning opportunities Clear career growth and advancement pathsWho can apply:fluent in Portuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Types: Full-time, CommissionPay: From 50,000.00TRY per month

Client & Account Specialist

MeshSquare

Job descriptionJob Overview:We are seeking a highly skilled and experienced Senior Client Relations Specialist to lead client engagement, retention, and success initiatives. This role is pivotal in maintaining high-value client relationships, ensuring maximum product adoption, and serving as a strategic advisor to clients. You&rsquo;ll work cross-functionally with product, sales, and support teams to align our SaaS offerings with the clients&rsquo; evolving needs.Key Responsibilities:<ul><li>Act as the primary point of contact and strategic partner for key enterprise-level and high-value clients.</li><li>Build long-term, trusted relationships that result in client retention, upsell opportunities, and reference ability.</li><li>Proactively manage and grow a portfolio of complex client accounts with varying goals and technical requirements.</li><li>Conduct executive business reviews, success planning sessions, and feedback loops with senior stakeholders.</li><li>Analyze client usage data and trends to identify potential risks or opportunities and create actionable plans.</li><li>Manage escalations with diplomacy and speed; ensure issues are resolved with long-term satisfaction.</li><li>Collaborate closely with Sales, Products, and Support teams to drive client success and advocate for customer needs internally.</li><li>Lead onboarding and training for new clients and support change management within client organizations.</li><li>Mentor and support junior client success team members; contribute to team best practices.</li><li>Support process improvements and scalable systems for enterprise-level client support.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business, Computer Science, IT, or related field.</li><li>3+ years of experience in a client-facing role, including account management or customer success in a SaaS/IT company.</li><li>Proven success managing enterprise or strategic accounts with multiple stakeholders.</li><li>Strong communication, negotiation, and presentation skills with executive-level clients.</li><li>Deep understanding of SaaS metrics (e.g., NRR, churn rate, CAC, LTV), customer journey mapping, and product adoption strategies.</li><li>Experience with CRM and CSM platforms such as Salesforce, HubSpot, Gainsight, or ChurnZero.</li><li>Analytical and data-driven, with the ability to derive insights and make informed decisions.</li><li>Tech-savvy and able to translate technical concepts into client-friendly language.</li></ul>Preferred Skills:<ul><li>Familiarity with Agile/Scrum product development.</li><li>Experience with API integrations, SaaS implementation processes, or onboarding technical clients.</li><li>Exposure to multiple SaaS verticals such as healthcare, fintech, or marketing tech.</li></ul>Perks &amp; Benefits:- Paid Leaves- HR Bonus- Inflation Bonus- Promotion- Increments- Medical Coverage- Leave Encashment- Contributory Saving Plan (CSP)- Saturday and Sunday Off- Transportation allowances only for female staff- Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)Ready to take your sales career to the next level? Join Meds Nexus and be part of a winning team!Apply Today and Take the Next Step in Your Sales Career!Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Client Relations Specialist

Dr. B. Lal Clinical Laboratory Pvt. Ltd.

<div><h2 class="jobSectionHeader">Role Definition:</h2><div>
The Senior Executive &ndash; CRM will be responsible for smooth onboarding, and engagement of doctors, hospitals, and healthcare partners. This includes onboarding, account management, engagement, payment follow-ups, and issue resolution. The role ensures partners are integrated smoothly, serviced consistently, and retained long-term with high satisfaction.</div><div></div><h2 class="jobSectionHeader"> 
Deliverables:</h2><ul><li>
Execute standardized partner onboarding tasks and checklists.</li><li>
Continuous engagement through structured interactions.</li><li>
Efficient issue resolution and escalation handling.</li><li>
Timely collection of payments with minimal overdue.</li><li>
Ensure field SOP compliance documentation, reporting and feedback logs.</li></ul><div></div><h2 class="jobSectionHeader"> 
Task and Activities:</h2><div></div><h3 class="jobSectionHeader"> 
Client Onboarding &amp; Activation</h3><ul><li>
Collect and verify all mandatory documentation (Proofs, KYC, MOU, Service level agreement, payment terms, etc).</li><li>
Enter client details in CRM/LIMS, map pricing slabs, and activate logistics routes.</li><li>
Conduct a structured onboarding orientation covering services, reporting TAT, escalation matrix, and billing cycles.</li><li>
Ensure the first transaction (sample pickup and billing) is completed within defined timeperiod.</li><li>
Prepare and circulate Go-Live Confirmation Mail with attached checklist and Client Code to all stakeholders.</li></ul><div></div><h3 class="jobSectionHeader"> 
Client Engagement &amp; Relationship Management</h3><ul><li>
Maintain regular communication through calls, visits, and emails, with defined touchpoints per client per month.</li><li>
Execute communication (WhatsApp, mailers) for operational updates, campaigns, or SOP changes.</li><li>
Acknowledge client queries and escalations within 2 working hours. Resolve minor issues to major issues within defined TAT by coordinating with relevant teams.</li><li>
Record all issues and corrective actions, ensuring closure is communicated to the client. Escalate unresolved cases to the Manager/Zonal Head with complete documentation.</li><li>
Conduct quarterly satisfaction surveys (CSAT) through structured feedback tools. Analyze feedback for trends and insights. Implement retention plans for critical clients in coordination with internal teams.</li><li>
Report satisfaction levels and improvement suggestions to management.</li></ul><div></div><h3 class="jobSectionHeader"> 
Payment Collection &amp; Revenue Assurance</h3><ul><li>
Share invoices and payment reminders as per defined timelines. Maintain a weekly collection tracker (due vs. received vs. overdue).</li><li>
Follow a structured reminder cycle. Escalate overdue cases with recommendations for resolution.</li><li>
Track sales volume drop trends (&gt;20% decline) and initiate corrective action.</li></ul><div></div><h3 class="jobSectionHeader"> 
Cross-Functional Coordination</h3><ul><li>
Coordinate with Logistics for pickup route deviations and urgent requests.</li><li>
Align with Accounts for billing clarifications, and overdue support.</li><li>
Work with Operations and Lab Teams to resolve TAT delays, report errors, and sample rejection cases.</li><li>
Track and report SLA closures of all inter-departmental requests.</li></ul><div></div><h3 class="jobSectionHeader"> 
Reporting &amp; Compliance</h3><ul><li>
Update dashboard with calls, visits, escalations, collections, and satisfaction scores.</li><li>
Submit monthly dashboards on onboarding, engagement, collections, and escalations.</li><li>
Present monthly reviews on client performance, test volumes, and revenue contribution.</li><li>
Ensure strict adherence to compliance, confidentiality, and service level standards.</li></ul><div></div><h2 class="jobSectionHeader"> 
Success Metrics:</h2><ul><li>
% of clients onboarded within defined TAT</li><li>
Accuracy of documentation &amp; data entry</li><li>
Client Satisfaction Score (CSAT)</li><li>
No. of escalations resolved within SLA</li><li>
% of payments collected within due dates</li><li>
Average Debtor Days</li></ul></div><div></div>

Senior Executive - Customer Relationship Management

GrowthRatio Solutions

Job Title: Client Engagement Coordinator Company: GrowthRise Solutions Location: Bahria Town Phase 7, Islamabad Positions Available: 4 Job Type: Full-Time, On-SiteAbout Us GrowthRise Solutions is a fast-growing e-commerce company committed to delivering exceptional customer service. We are looking for enthusiastic, detail-oriented individuals to join our on-site team in Bahria Town Phase 7, Islamabad. This is a full-time position offering opportunities for professional growth within the dynamic world of e-commerce.Role Overview As a Client Engagement Coordinator, you will be the first point of contact for our customers, ensuring a smooth and satisfying experience. You will communicate via live chat, email, and phone, assisting with orders, answering inquiries, and resolving issues promptly and professionally.Key Responsibilities:<ul><li>Respond to customer inquiries in a timely and courteous manner</li><li>Process orders, track shipments, and manage returns</li><li>Maintain accurate records of customer interactions and order details</li><li>Engage with customers in real-time via live chat to resolve concerns and provide account-related support</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any field</li><li>Strong written and verbal English communication skills (essential for both local and international customers)</li><li>Prior customer service experience preferred; knowledge of e-commerce platforms such as eBay is a plus</li><li>Must bring your own laptop daily</li><li>Must be able to commute to or plan to relocate near Bahria Town Phase 7, Islamabad</li></ul>What We Offer:<ul><li>Starting salary: PKR 40,000/month</li><li>Career growth opportunities in a leading e-commerce business</li><li>Hands-on training and ongoing skill development</li><li>A dynamic and collaborative work environment</li><li>The chance to be part of a company that values customer satisfaction and innovation</li></ul>Important: This is a full-time, on-site position. Only apply if you meet the stated requirements and can work in person.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Client Engagement Coordinator

LitGrey Technologies

Job Overview We are seeking a motivated and 2+ years of experienced Part-Time Remote Sales Representative to join our sales team. This internship offers an excellent opportunity to gain further practical experience in sales, client engagement, and business development. While the role is primarily remote, you will occasionally visit client premises, providing valuable exposure to real-world sales interactions and relationship-building.Key Responsibilities<ul><li>Sales Support: Assist the sales team with lead generation, prospecting, and follow-up communications remotely.</li><li>Client Engagement: Communicate with potential and existing clients virtually to understand their needs, present solutions, and maintain relationships.</li><li>On-site &amp; Client Visits: Attend client meetings, conduct product presentations, and support promotional events at client locations when required.</li><li>Market Research: Conduct remote research on competitors, industry trends, and potential clients to identify new business opportunities.</li><li>Reporting: Maintain accurate digital sales records, including meeting notes, follow-ups, and CRM updates.</li><li>Collaboration: Work closely with marketing, operations, and other teams via online platforms to deliver consistent and high-quality customer experiences.</li><li>Learning &amp; Development: Actively participate in virtual training sessions, seek feedback, and continuously refine sales skills.</li></ul>Qualifications<ul><li>Minimum 2+ years of experience in sales, business development, or client engagement.</li><li>Strong interpersonal and communication skills, with confidence in virtual and client-facing situations.</li><li>Willingness and ability to travel to client premises occasionally.</li><li>Self-motivated, proactive, and eager to grow in a fast-paced environment.</li><li>Familiarity with sales principles and CRM tools is a strong advantage.</li><li>Degree in Business, Marketing, Communications, or a related field is preferred.</li></ul>Internship Benefits<ul><li>Hands-on experience in remote and client-facing sales activities.</li><li>Mentorship from experienced professionals.</li><li>Opportunities to expand your professional network and industry knowledge.</li><li>Potential pathway to a full-time role upon successful completion.</li></ul>Location &amp; Duration<ul><li>Base Location: Remote with occasional travel to F-6 Islamabad and other client sites.</li><li>Schedule: Part-time, flexible hours (remote).</li></ul>How to Apply Interested candidates should submit their resume and a short cover letter to hr@litgreytechnologies.comJob Type: Part-timePay: Rs20,000.00 - Rs35,000.00 per monthLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: Remote

Sales Development Representative SDR

IT Institute

At Innovador Solutions - Software House, we drive innovation through software solutions. We&rsquo;re seeking a proactive, client-facing Business Development Representative to expand our business and connect clients with tailored technology.Key Responsibilities<ul><li>Lead Conversion: Evaluate marketing leads and convert them into sales opportunities.</li><li>Sales Outreach: Engage prospects via cold calls, emails, and networking.</li><li>Client Engagement: Present our solutions, understand client needs, and customize product offerings.</li><li>Relationship Building: Develop and maintain long-term client relationships.</li><li>Team Collaboration: Work closely with marketing, account executives, and technical teams.</li><li>Travel: Attend client meetings, presentations, and proposal sessions as needed.</li><li>Reporting: Provide regular updates on sales activities and performance to management.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Software Engineering or a related field.</li><li>Minimum of 2 years&rsquo; experience in Business Development</li><li>Exceptional communication and presentation skills; proven client-facing experience.</li><li>Bilingual Preferred</li><li>Self-motivated, organized, and comfortable with travel.</li></ul>What We Offer<ul><li>Competitive salary: Rs50,000 &ndash; Rs100,000 per month plus commission.</li><li>Full-time, in-person role with ample growth opportunities in a dynamic environment.</li></ul>If you&rsquo;re a results-driven sales professional with a passion for technology, join us at Innovador Solutions to help shape the future!Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Business Development Representative

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