client experience specialist

DICETEK LLC

<div>Minimum Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business Administration, Information Systems, Industrial Engineering, or a related field</li><li>
Experience: Minimum 5 years as a Business Analyst, BPM Specialist, or similar role.</li><li>
Experience working in real estate, government, or large enterprise organizations preferred.</li><li>
Proven experience in business process design, documentation and SOP development.</li><li>
Hands-on experience with Business Process Management methodologies (BPMN preferred).</li><li>
Lean Six Sigma certification (Green Belt minimum).</li><li>
Strong analytical, problem-solving and communication skills.</li><li>
Experience facilitating workshops and collaborating with cross-functional teams.</li><li>
Ability to work on multiple processes simultaneously and meet deadlines.</li></ul>
Preferred:<ul><li>
Certification in BPM, BPMN, Process Mining, Six Sigma Green/Black Belt.
</li><li>Hands-on experience with SAP Signavio (or similar suites) in a global or multi-national business unit environment.
</li><li>experience working in multicultural teams.
</li><li>Prior experience delivering business case/ROI for process improvements, automation deployment, change management roll-out.
</li></ul>Skills &amp; Competencies:<ul><li>
Analytical thinking and process improvement orientation</li><li>
Attention to detail and documentation quality</li><li>
Effective stakeholder management and facilitation skills</li><li>
Collaborative and team-oriented approach</li></ul>
Proactive and self-motivate</div>

Business Process Specialist-Customer Experience

DERMAZONE LASER AND COSMETIC CENTER

We are seeking a Patient Experience Lead with a strong sales mindset to convert patient inquiries into confirmed bookings while delivering an exceptional, high-touch clinic experience. This role is responsible for maximizing lead conversion, driving revenue, and building long-term patient relationships from first contact through post-treatment follow-up.Key Responsibilities:<ul><li>Proactively handle all incoming leads via calls, WhatsApp, and email with a consultative sales approach</li><li>Qualify leads, identify patient needs, and recommend suitable treatments to drive conversions</li><li>Convert inquiries into consultations and treatment bookings through confident, persuasive communication</li><li>Follow up consistently with leads to close sales and increase treatment uptake</li><li>Work closely with doctors and medical staff to align treatment plans and pricing discussions</li><li>Track lead performance, conversion rates, and patient feedback to optimize sales strategies</li><li>Train and motivate front-line staff to meet conversion and revenue targets while maintaining service excellence</li></ul>Qualifications:<ul><li>Proven experience in sales, patient coordination, or client conversion (aesthetic/medical clinic experience highly preferred)</li><li>Demonstrated ability to close leads and achieve booking or revenue targets</li><li>Strong negotiation, objection-handling, and upselling skills</li><li>Confident, persuasive communicator with a patient-first sales mindset</li><li>Highly organized, proactive, and performance-driven</li><li>Fluent in English; additional languages are a strong advantage</li></ul>Job Type: Full-time

Patient Experience Lead (Sales & Conversion | Call Center Background)

SISA

Job Description:SISA Marketing operates across multiple countries in the Middle East, providing marketing research, consultancy services, and customer experience development plans. The company focuses on boosting customers' happiness and loyalty by offering tailored solutions to improve business performance.Role DescriptionThis is a part-time on-site role in Dubai and Other Emirates, for a Customer Service Evaluator (Mystery Shopper). The role involves evaluating customer service interactions, providing feedback, and analyzing customer experience data to improve service quality and satisfaction.Qualifications<ul><li>Customer service evaluation skills</li><li>Data analysis and reporting skills</li><li>Excellent communication skills</li><li>Attention to detail and accuracy</li><li>Ability to work independently and collaborate with teams</li><li>Knowledge of customer experience best practices</li><li>Experience in market research or consultancy services is a plus</li></ul>Why Work With Us:<ul><li>Flexible, part-time work with competitive pay.</li><li>Gain insights into diverse industries.</li><li>Join a supportive and professional team.</li></ul>How to Apply:If you meet the above criteria and are interested in joining our evaluator network, please register by creating your profile at: https://www.my.sisadubai.com/new-user-reg.htmlPlease ensure your profile is complete and up to date. Shortlisted candidates will be contacted for upcoming assignments.Note: This is a part-time, project-based opportunity. We do not sponsor visas or provide employment benefits.We look forward to receiving your application. ThanksJob Type: Part-timePay: AED50.00 - AED200.00 per dayExpected hours: 1 &ndash; 5 per weekEducation:<ul><li>High school or equivalent (Required)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>

Customer Experience Specialist

WORDCRAFT LEGAL TRANSLATION

Wordcraft Legal Translation is looking for a dynamic and motivated Female Arabic-Speaking Sales Specialist to join our growing team.If you enjoy client interaction, field visits, and building long-term professional relationships&mdash;especially with law firms and advocates&mdash;this role is for you.Position:Sales Specialist (Female &ndash; Arabic Speaker)Key Responsibilities:<ul><li>Promote Wordcraft&rsquo;s legal translation and related services to law firms, legal advocates, and corporate clients</li><li>Conduct field visits to law offices, courts, and corporate locations</li><li>Build and maintain strong, long-term relationships with legal professionals</li><li>Identify new business opportunities and generate qualified leads</li><li>Achieve monthly sales targets and contribute to business growth</li><li>Coordinate with internal translation, operations, and customer support teams</li><li>Follow up on quotations, client inquiries, and ongoing requirements</li></ul>Requirements:<ul><li>Fluent in Arabic and English (Mandatory)</li><li>Strong communication, negotiation, and presentation skills</li><li>Minimum 1 year of sales or business development experience</li><li>(Experience in legal translation, legal services, or B2B services is an advantage)</li><li>Comfortable with field sales and client visits</li></ul><ul><li>UAE driving license is an advantageWhat We Offer:</li></ul><ul><li>Attractive salary + performance-based incentives</li><li>Employment visa &amp; medical insurance</li><li>Professional work environment with growth opportunities</li><li>Supportive team and structured sales processes</li></ul>Job Type: Full-time Location: UAEJob Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Sales & Business Development Executive (Arabic Speaker)

Access hr sollutions

// Manicure &amp; Pedicure Specialist //Location: Dubai, Jumeirah RoadJob Type: Full-timeReports to: Salon Manager / Spa DirectorAbout the Role:We are seeking a skilled and personable Nail Technician (Manicure &amp; Pedicure Specialist) to join our team. You will be responsible for providing high-quality nail care services in a clean and welcoming environment. The ideal candidate is passionate about the beauty industry, dedicated to customer satisfaction, and maintains the highest standards of sanitation and professionalism.Key Responsibilities:Client Services: Perform a variety of services, including manicures, pedicures, gel polish applications, acrylic/gel/dip powder nail extensions, and custom nail art based on client preferences.Nail Care &amp; Consultation: Evaluate the condition of clients' nails, advise them on proper nail care, and recommend suitable treatments and designs.Sanitation &amp; Safety: Sanitize all tools and equipment before and after each client.Ensure workstations are kept clean and orderly, adhering to strict health and safety regulations.Skills:Expertise in modern manicure and pedicure techniques and nail trends.Excellent communication and customer service skills.Creativity and an eye for detail for nail art and design.Strong understanding of sanitation and sterilization practices.Ability to stand for long periods and perform tasks requiring good hand-eye coordination.Work Environment :You will typically work in a SPAFlexible hours, including evenings and weekends, are often required to meet client needs.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Manicure & Pedicure specialist // Female //

Christian Dior Couture

<div>
 Position
 
 
 Fine Jewelry Sales Specialist
 
 
 We are looking for Fine Jewelry and Watches Sales Specialist to be based in on of our boutiques in Dubai,
 
 
 <ul>
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 To overview operations of the FJ department in the boutique.
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 To manage key sales and clients for the department, through the use of client books and Client database in order to optimize sales through enhancing these relationships
 </li>
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 To sell products and contribute to the growth of sales in the store
 </li>
 <li>
 To manage repair and transfer of pieces within and outside the region
 </li>
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 To demonstrate effective team work and leadership skills within the boutique and to assist in the coaching/training of sales teams on departmental collection training
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 To engage clients and make them loyal by conveying brand values.
 </li>
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 To maintain outstanding customer service as per Company standards
 </li>
 <li>
 To ensure the upkeep of the sales space and the image of the store
 </li>
 <li>
 To be an instrumental team player in the day-to-day shop-floor functions within the boutique
 
 
 </li>
 </ul>
 Job responsibilities
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Excellent communication and negotiation skills
 </li>
 <li>
 Customer service professional with luxury retail experience
 </li>
 <li>
 Keep positive and enthusiastic attitude
 </li>
 <li>
 Present professional appearance
 </li>
 <li>
 Ability to work in a team
 </li>
 <li>
 Pride in achieving individual targets
 </li>
 <li>
 Flexibility and punctuality
 </li>
 <li>
 Ability to communicate in Arabic is advantange
 </li>
 </ul>
</div>

Sales Specialist - Dubai

Mastercard

OverviewThe Loyalty Sales Specialist team within Mastercard Services acts as the Go-To-Market engine for the Mastercard suite of loyalty products and cardholder services. The team has responsibility for new sales value and in-year revenue of the covered product lines. The team is expected to hunt for new business opportunities outside of the existing Mastercard footprint as well as drive commercial outcomes at existing partners (with tight coordination across Account Management and the broader Services BD team). Client verticals include Financial Institutions, Retail &amp; Commerce and Digital Partners, Governments, and many others. Loyalty solutions are typical complex, technical, and highly accretive to Mastercard and our clients.RoleThe Loyalty Sales Specialist Regional Lead will be responsible for the achievement of bookings and in-year revenue sales targets specific to that region. They will lead the development and execution of the overall sales strategy, align team resources towards areas of largest opportunity, and manage activities toward the overall goal. The region lead will serve as a direct report of the global specialist sales lead and lead a team of 3 to 10+ sales specialists. They are expected to play the role of player-coach: managing and developing the team of sales specialists while leading from the front in client and internal environments. The role is equal parts leadership and execution.Responsibilities:<ul><li>Develop and deliver our in-region sales strategy and direct all business development activity to meet and exceed bookings and recognized revenue goals</li><li>Maintain regional level pipeline and sales forecasts with an emphasis on deal qualification and pipeline velocity</li><li>Build, recruit, manage, and develop a world class sales organization and culture</li><li>Source, develop, and maintain relationships with customers at the most senior levels</li><li>Act as liaison between regional Services Business Development, Account Managers, Regional Product Management, and Marketing / Demand Gen teams</li><li>Represent Loyalty in overall Mastercard BD pursuits and independently hunt for new business outside of the Mastercard footprint</li><li>Partner closely with all product teams to ensure customer needs and product innovations align with development road maps</li></ul>Qualifications:<ul><li>Established track record of sales management success and team quota attainment</li><li>Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership, and subject matter expertise</li><li>Experience with loyalty or customer engagement solutions and familiarity with one or more of our client segments</li><li>Excellent leadership and team management skills in a commercial setting</li><li>Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues</li><li>Proven track record of progressively complex sales and strategic account management experience within the financial services or merchant sectors; loyalty experience is preferred</li><li>Strong negotiation capabilities required for large deals at enterprise accounts</li></ul>

Vice President, Services Business Development

Explore 6895+ Client experience specialist in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.