client experience specialist

Sitters Child Care Services

Make a Difference in the Lives of Families Every DayAt Sitters Child Care Services, we believe that exceptional customer experiences create lasting relationships. Every interaction with a family is an opportunity to build trust, provide support, and make a positive impact.We are looking for a passionate, energetic, and customer-focused Customer Experience Specialist who thrives on helping people, solving challenges, and delivering outstanding service. If you enjoy building relationships, creating memorable customer experiences, and working in a fast-paced environment where no two days are the same, we would love to meet you.This is more than a customer service role&mdash;it's an opportunity to become a trusted advisor to families and play a key role in their journey with Sitters Child Care Services.Why Join Us?✨ Be part of a growing and respected childcare services company.✨ Work in a supportive, collaborative, and professional environment.✨ Develop your career in customer experience, client relations, and service excellence.✨ Receive ongoing training and development opportunities.✨ Make a meaningful difference in supporting children and families across the UAE.✨ Join a team that values professionalism, innovation, accountability, and customer satisfaction.Your ImpactAs our Customer Experience Specialist, you will be the first impression of our company and the trusted point of contact for our clients.You will:&middot; Create exceptional customer experiences through every interaction.&middot; Support families with service inquiries, bookings, and ongoing care arrangements.&middot; Build strong and lasting relationships with clients.&middot; Help convert inquiries into successful service bookings.&middot; Coordinate appointments and schedules efficiently.&middot; Resolve customer concerns with professionalism and empathy.&middot; Identify opportunities to improve customer satisfaction and service delivery.&middot; Work closely with multiple departments to ensure a seamless client experience.Key ResponsibilitiesCustomer Experience Excellence&middot; Deliver outstanding service through phone, email, WhatsApp, and digital communication channels.&middot; Ensure every customer interaction is handled with professionalism, empathy, and care.&middot; Act as a trusted advisor by understanding customer needs and recommending suitable solutions.&middot; Maintain high customer satisfaction and service quality standards.Client Relationship Management&middot; Build strong relationships with prospective and existing clients.&middot; Follow up with customers to ensure a positive service experience.&middot; Support customer retention through proactive communication and engagement.Service Coordination &amp; Scheduling&middot; Manage bookings, appointments, and service requests accurately.&middot; Coordinate with internal teams to ensure timely and efficient service delivery.&middot; Monitor ongoing customer requests and ensure successful completion.Lead Conversion &amp; Business Support&middot; Respond to new inquiries promptly and professionally.&middot; Support business growth by converting customer inquiries into confirmed bookings.&middot; Identify opportunities to introduce additional services based on customer needs.Problem Resolution&middot; Handle customer concerns and complaints confidently and professionally.&middot; Take ownership of issues and ensure they are resolved effectively.&middot; Escalate complex matters when required while maintaining customer confidence.Qualifications &amp; ExperienceEssential Requirements✔ Bachelor's Degree in any field.✔ Minimum 2 years of customer service, customer experience, client relations, or customer support experience in the UAE.✔ Experience using appointment booking, scheduling, or CRM systems.✔ Excellent communication skills in English, both written and verbal.✔ Strong organizational and multitasking abilities.✔ Professional, confident, and customer-focused attitude.✔ Ability to work under pressure and manage multiple priorities.✔ Immediate availability or short notice period preferred.Preferred Experience⭐ Childcare, healthcare, hospitality, education, or service industry experience.⭐ Experience handling customer complaints and service recovery.⭐ CRM and customer relationship management experience.⭐ Arabic language skills are an advantage.What Makes You Successful in This Role?You are:&middot; Passionate about delivering exceptional customer experiences.&middot; A strong communicator who builds trust easily.&middot; Solution-oriented and calm under pressure.&middot; Detail-oriented and highly organized.&middot; Proactive, positive, and eager to learn.&middot; Motivated to exceed customer expectations and contribute to business growth.Why Candidates Love This Opportunity&middot; Opportunity to work with one of the UAE's trusted childcare service providers.&middot; Career growth and development opportunities.&middot; Professional and supportive workplace culture.&middot; Ongoing training and coaching.&middot; Meaningful work supporting families and children.&middot; Exposure to customer experience, operations, scheduling, and relationship management.&middot; Competitive salary and benefits package.How to ApplyJoin a team where your work truly makes a difference. Every conversation, every booking, and every customer interaction contributes to supporting families and enhancing the quality of childcare services across the UAE.Interested candidates are invited to submit their updated CV through Indeed or email their application directly to: Email: info@sitters.aeSubject: Application &ndash; Customer Experience SpecialistWe thank all applicants for their interest. Only shortlisted candidates will be contacted.Job Types: Full-time, PermanentPay: From AED3,000.00 per monthApplication Question(s):<ul><li>Have you worked with appointment booking or scheduling system before? </li><li>Have you worked in childcare, healthcare, hospitality, or other service industries?</li><li>Are you available to join immediately or within 30 days?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service: 2 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>Work Location: In person

Client Relations & Scheduling Expert

Make a Difference in the Lives of Families Every DayAt Sitters Child Care Services, we believe that exceptional customer experiences create lasting relationships. Every interaction with a family is an opportunity to build trust, provide support, and make a positive impact.We are looking for a passionate, energetic, and customer-focused Customer Experience Specialist who thrives on helping people, solving challenges, and delivering outstanding service. If you enjoy building relationships, creating memorable customer experiences, and working in a fast-paced environment where no two days are the same, we would love to meet you.This is more than a customer service role&mdash;it's an opportunity to become a trusted advisor to families and play a key role in their journey with Sitters Child Care Services.Why Join Us?✨ Be part of a growing and respected childcare services company.✨ Work in a supportive, collaborative, and professional environment.✨ Develop your career in customer experience, client relations, and service excellence.✨ Receive ongoing training and development opportunities.✨ Make a meaningful difference in supporting children and families across the UAE.✨ Join a team that values professionalism, innovation, accountability, and customer satisfaction.Your ImpactAs our Customer Experience Specialist, you will be the first impression of our company and the trusted point of contact for our clients.You will:&middot; Create exceptional customer experiences through every interaction.&middot; Support families with service inquiries, bookings, and ongoing care arrangements.&middot; Build strong and lasting relationships with clients.&middot; Help convert inquiries into successful service bookings.&middot; Coordinate appointments and schedules efficiently.&middot; Resolve customer concerns with professionalism and empathy.&middot; Identify opportunities to improve customer satisfaction and service delivery.&middot; Work closely with multiple departments to ensure a seamless client experience.Key ResponsibilitiesCustomer Experience Excellence&middot; Deliver outstanding service through phone, email, WhatsApp, and digital communication channels.&middot; Ensure every customer interaction is handled with professionalism, empathy, and care.&middot; Act as a trusted advisor by understanding customer needs and recommending suitable solutions.&middot; Maintain high customer satisfaction and service quality standards.Client Relationship Management&middot; Build strong relationships with prospective and existing clients.&middot; Follow up with customers to ensure a positive service experience.&middot; Support customer retention through proactive communication and engagement.Service Coordination &amp; Scheduling&middot; Manage bookings, appointments, and service requests accurately.&middot; Coordinate with internal teams to ensure timely and efficient service delivery.&middot; Monitor ongoing customer requests and ensure successful completion.Lead Conversion &amp; Business Support&middot; Respond to new inquiries promptly and professionally.&middot; Support business growth by converting customer inquiries into confirmed bookings.&middot; Identify opportunities to introduce additional services based on customer needs.Problem Resolution&middot; Handle customer concerns and complaints confidently and professionally.&middot; Take ownership of issues and ensure they are resolved effectively.&middot; Escalate complex matters when required while maintaining customer confidence.Qualifications &amp; ExperienceEssential Requirements✔ Bachelor's Degree in any field.✔ Minimum 2 years of customer service, customer experience, client relations, or customer support experience in the UAE.✔ Experience using appointment booking, scheduling, or CRM systems.✔ Excellent communication skills in English, both written and verbal.✔ Strong organizational and multitasking abilities.✔ Professional, confident, and customer-focused attitude.✔ Ability to work under pressure and manage multiple priorities.✔ Immediate availability or short notice period preferred.Preferred Experience⭐ Childcare, healthcare, hospitality, education, or service industry experience.⭐ Experience handling customer complaints and service recovery.⭐ CRM and customer relationship management experience.⭐ Arabic language skills are an advantage.What Makes You Successful in This Role?You are:&middot; Passionate about delivering exceptional customer experiences.&middot; A strong communicator who builds trust easily.&middot; Solution-oriented and calm under pressure.&middot; Detail-oriented and highly organized.&middot; Proactive, positive, and eager to learn.&middot; Motivated to exceed customer expectations and contribute to business growth.Why Candidates Love This Opportunity&middot; Opportunity to work with one of the UAE's trusted childcare service providers.&middot; Career growth and development opportunities.&middot; Professional and supportive workplace culture.&middot; Ongoing training and coaching.&middot; Meaningful work supporting families and children.&middot; Exposure to customer experience, operations, scheduling, and relationship management.&middot; Competitive salary and benefits package.How to ApplyJoin a team where your work truly makes a difference. Every conversation, every booking, and every customer interaction contributes to supporting families and enhancing the quality of childcare services across the UAE.Interested candidates are invited to submit their updated CV through Indeed or email their application directly to: Email: info@sitters.aeSubject: Application &ndash; Customer Experience SpecialistWe thank all applicants for their interest. Only shortlisted candidates will be contacted.Job Types: Full-time, PermanentPay: From AED3,000.00 per monthApplication Question(s):<ul><li>Have you worked with appointment booking or scheduling system before? </li><li>Which CRM systems have you worked with?</li><li>Are you available to join immediately or within 30 days?</li><li>Have you worked in childcare, healthcare, hospitality, or other service industries?</li><li>How many years of customer service experience do you have in the UAE?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>Work Location: In person

Customer Experience Specialist

Cottonwood Residential

<div>Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Cottonwood Bayview Apartments in St. Pete, FL.

In this role, you will work full-time. A flexible schedule is required and includes weekends and evening hours.

As a Customer Experience Specialist you:
<ul><li>Put your upbeat attitude, communication skills, and creativity into action.</li>
<li>Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office.</li>
<li>Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text.</li>
<li>Answer all phone calls to the property and take detailed notes and information.</li>
<li>Ensure apartments are ready to show daily and for upcoming move-ins.</li>
<li>Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents.</li>
<li>Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters.</li>
<li>Assist in planning community events and social media marketing.</li>
<li>Organize package room daily as packages are delivered.</li>
<li>Maintain community-related communications and vendor relationships.</li>
<li>Begin to kick start your career with room to grow into future management positions.</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Competitive base pay and quarterly bonus structure!</li>
<li>Full health, vision, dental, life, and disability benefits - available within 1-30 days!</li>
<li>Generous 401k and HSA Company match!</li>
<li>Paid time off &ndash; eligible for 3 weeks (120 hours) in 1st year!</li>
<li>10.5 paid holidays!</li>
</ul><div>
Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!</div></div><div></div>

Customer Experience Specialist (Leasing/Customer Service)

EXL Service

<div>Job Description: The Provider Touch Specialist will be responsible for managing provider relations and service interactions within their assigned team. Acting as a key liaison, this individual will support external providers with audit inquiries, claims reimbursement progress, and training on portal navigation and service enhancements. The role also involves guiding providers on claim audit record submissions, timelines, and process adherence.
The ideal candidate will be adept at identifying operational gaps, resolving complex claims issues, and effectively communicating solutions. This role is critical in fostering and maintaining strong relationships between EXL and our valued providers while ensuring exceptional service and satisfaction.
Salary Range: $65,000 &ndash; $80,000 (based on experience, skills, and qualifications)
 
Location: 100% Remote (U.S.-based)
Up to 10% annual travel (for team meetings and limited client onsite engagements.)
For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
The posted range is the hiring range for this role &mdash; a subset of the broader range available to employees over time &mdash; and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.</div>
 <div><ul><li>Responsibilities: Serve as the primary contact for provider audit inquiries, claims reimbursement progress, and service-related concerns.
</li><li>Provide training and education on claims audit record submissions, timelines, and process guidelines.
</li><li>Assist providers in optimizing portal usage and understanding service enhancements.
</li><li>Identify and address operational inefficiencies while implementing data-driven solutions.
</li><li>Research and resolve complex claims issues, ensuring timely and effective communication of resolutions.
</li><li>Collaborate with internal teams to improve tools, resources, and provider support systems.
</li><li>Utilize business knowledge and sound judgment to navigate ambiguous situations and address non-standard requests.
</li><li>Build and maintain strong provider relationships, ensuring their needs are met while aligning with company policies.
</li><li>Contribute to the success of the Provider Touch Team by fostering collaboration and enhancing the overall provider experience.</li></ul></div>
 <div><ul><li>Qualifications: 4+ years of experience in healthcare or managed care settings.
</li><li>3+ years of direct provider-facing experience.
</li><li>Intermediate knowledge of claims processing and auditing.
</li><li>Strong background in claims processing.
</li><li>Excellent verbal and written communication skills.
</li><li>Outstanding interpersonal skills with the ability to build rapport and maintain positive relationships.
</li><li>Strong customer service mindset with a solution-oriented approach.
</li><li>Solid understanding of healthcare operations and industry best practices.
</li><li>Proficiency in PC skills and data software applications.
</li></ul>What We Offer:
At EXL, we provide a dynamic, fast-paced, and innovative environment where entrepreneurial professionals can make a significant impact.
<ul><li>Work closely with world-class healthcare consultants from day one.
</li><li>Gain exposure to various aspects of our clients' businesses while developing key teamwork and time-management skills.
</li><li>Benefit from our structured mentoring program, where junior employees receive guidance from senior professionals.
</li><li>Experience limitless growth opportunities within EXL and beyond.
</li><li>Comprehensive benefits package including Healthcare, Vision, Dental, and 401(k) options.
</li></ul>Join EXL Health and be part of a team that is redefining provider relations in the healthcare industry!
Apply Today!</div>

Provider Touch Specialist

Huntington Bank

<div><h1 class="jobSectionHeader">Description
</h1>Summary:
As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need. Providing multi-branch support helps you to gain additional experience and exposure to customer interactions that will enhance your knowledge and skills and allow you to be an excellent resource for branch colleagues across the region. Colleagues on the ACES team will have the opportunity to travel between local branches and will need to be adaptable to work in different locations that can change daily. Dependability is a key component of the role and colleagues on the ACES team must have access to reliable transportation to facilitate working in multiple branches. ACES will be culture carriers, creating impact into each branch that they visit. One of the many benefits of this role includes having a dedicated centralized leadership team that provides consistent coaching and skill development to help progress colleagues in their career.
An Area Customer Experience Specialist is a financial concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently to provide exemplary customer service while educating customers on bank products, services and technology. In addition, an Area Customer Experience Specialist is also a resource to support colleagues in a branch helping to provide consistent and seamless experiences. Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. 
Duties &amp; Responsibilities:
<ul><li>Responsible for providing coverage in all aspects of branch banking including customer transactions, servicing customer needs and identifying opportunities to provide advice and guidance helping people along their financial journey and referring customers to other areas of the bank, as needed.
</li><li>Process customer transactions accurately and efficiently maintaining proper cash controls and balancing daily.
</li><li>Provide excellent customer service and effectively resolve customer issues.
</li><li>Educate customers on deposits, loans and provide support for any service or account maintenance issues
</li><li>Strong comfort level with technology educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking) to bank conveniently and manage their money.
</li><li>Adhere to all operational, security, risk and regulatory policies and procedures.
</li><li>NMLS licensing available as part of career development
</li><li>Notary licensing preferred.
</li><li>Be dependable and adaptable traveling to multiple branch locations throughout the week
</li><li>Perform other duties as assigned.
</li></ul>Basic Qualifications:
<ul><li>High School Diploma or GED
</li>Minimum of 1 year customer service and branch banking experience. 
<li>
</li></ul>Preferred Qualifications:
<ul><li>Bachelor&rsquo;s degree
</li><li>Cash Handling
</li><li>Career minded individuals that want to join an organization where they can gain experience and build a career.
</li><li>Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
</li>Military service in administration, contracting, civil affairs or similar roles 
<li>
</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Area Customer Experience Specialist

<div>
 RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
 
 The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
 
 At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
 
 Design Consultants play an integral role in providing luxury service by assessing the needs of walk-in clientele in the RH Gallery. They will work in collaboration and partnership with RH Interior Design to ensure the clients' design needs are met and their expectations exceeded. Our Design Consultants are innovators with an entrepreneurial spirit and a passion for building and maintaining relationships.
 
 YOUR RESPONSIBILITIES
 
 
 - Live Our Vision, Values and Beliefs every day
 
 - Provide a luxury experience for RH clientele through product expertise and elevated service
 
 - Qualify and educate potential clients on services offered by RH Interior Design
 
 - Own all phases of the client experience from initial contact through product delivery
 
 - Grow and maintain a strong client base
 
 - Ensure fiscal goals are achieved
 
 - Represent the RH lifestyle brand through communication, personal appearance and professionalism
 
 - Maintain a strong interest in the luxury and Design industry
 
 - Support visual and quality standards within the Gallery
 
 OUR REQUIREMENTS
 
 - Experience within a Design firm or high-end furniture and luxury retail preferred
 
 - Art, Architecture or Interior Design and relevant experience preferred
 
 - People and relationship driven
 
 - Strategic and mental agility
 
 - Highly organized
 
 - Collaborative
 
 - Results-oriented
 
 - Excellent verbal and written communication skills
 
 - Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications
 
 PHYSICAL REQUIREMENTS
 
 - Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
 
 - Ability to maneuver effectively around Gallery floor, stock room and office
 
 - Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
 
 - Licensed to drive preferred
 
 - Ability to travel locally or out of state
</div>

Interior Design Consultant

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Client Relations & Scheduling Expert

Customer Experience Specialist

Customer Experience Specialist (Leasing/Customer Service)

Provider Touch Specialist

Area Customer Experience Specialist

Interior Design Consultant

Interior Design Consultant