customer service representative Jobs in Karachi Pakistan

customer service representative

accounts manager Jobs in Karachi Pakistan

accounts manager

customer sales executive Jobs in Karachi Pakistan

customer sales executive

customer success manager Jobs in Karachi Pakistan

customer success manager

cmi manager

client relationship manager

nexia tech

We're a dynamic company seeking a results-driven Client Relationship Manager (female preferable) to drive growth and expansion. If you're passionate about business development, and building relationships, we'd love to hear from you!Responsibilities<ul><li>Identify and pursue new business opportunities to expand our client base.</li><li>Build and maintain strong relationships with potential and existing clients.</li><li>Conduct market research to identify trends and insights that inform strategy.</li><li>Prepare and deliver persuasive presentations and proposals to clients.</li><li>Collaborate with internal teams to align business development efforts with overall company goals</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in business administration, Marketing, or a related field.</li><li>Experience: Minimum of 1 years of experience in business development, sales, or a related field.</li></ul>Why Join us<ul><li>A collaborative and growth-oriented work culture</li><li>No Sales target</li><li>Flexible work timings (8hour shift)</li><li>Necessary Skills:</li><li>Excellent communication and interpersonal skills for building relationships.</li><li>Strong negotiation and persuasion abilities.</li><li>Analytical skills to assess market trends and opportunities.</li><li>Ability to work independently as well as part of a team.</li><li>Available for working different shifts including afternoon and evening as well.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Current Salary? </li><li>Expected Salary? </li></ul>Work Location: In person

Client Relationship Manager

Horizon Tech

We're seeking a dynamic Account Manager who will serve as the strategic bridge between our clients and internal teams. This role combines traditional account management with hands-on project coordination and technical client success management. You'll be the central hub of knowledge, accountability, and client satisfaction across all digital project deliverables.This is a leadership-track position where you'll own the complete client experience from onboarding through project delivery, ensuring every client relationship drives both satisfaction and business growth.ResponsibilitiesClient Relationship Management<ul><li>Serve as the primary point of contact and strategic advisor for assigned client accounts.</li><li>Build and maintain strong, long-term client relationships that drive retention and expansion.</li><li>Conduct regular business reviews and strategic planning sessions with key stakeholders.</li><li>Identify opportunities for account growth, upselling, and cross-selling services.</li><li>Manage contract renewals, negotiations, and expansion discussions.</li></ul>Project Leadership &amp; Execution<ul><li>Develop comprehensive project plans outlining key milestones, deliverables, and resource requirements.</li><li>Collaborate with internal teams to create detailed project strategies and realistic timelines.</li><li>Oversee end-to-end project execution, monitoring progress and ensuring on-time delivery.</li><li>Allocate resources effectively across team members and tools to meet project deadlines.</li><li>Identify potential risks and challenges, and implement proactive solutions for project success.</li></ul>Client Success &amp; Quality Assurance<ul><li>Maintain detailed documentation of each client's goals, objectives, KPIs, and project timelines.</li><li>Ensure all client projects are properly tracked and visible in project management systems.</li><li>Conduct thorough quality assurance testing on all deliverables before client presentation.</li><li>Translate client requirements into clear, actionable specifications for technical teams.</li><li>Provide regular, proactive updates to clients on project progress and milestones.</li></ul>Strategic Communication &amp; Collaboration<ul><li>Partner with operations teams to refine processes, deadlines, and accountability systems.</li><li>Work closely with technical teams to ensure client needs are accurately translated into deliverables.</li><li>Provide structured feedback and clear communication channels between all project stakeholders.</li><li>Protect team productivity by filtering client requests into actionable, prioritised tasks.</li></ul>Must Haves<ul><li>Bachelor's degree in Business, Marketing, Communications, or related field</li><li>3-5 years of account management, client success, or project management experience</li><li>Proven track record in managing B2B client relationships and driving account growth.</li><li>Experience with digital marketing or technology services preferred</li><li>Proficiency with project management tools (ClickUp, Asana, Monday.com, or similar)</li><li>Strong understanding of digital project workflows and quality assurance processes</li><li>Experience with GoHighLevel CRM and client communication platforms</li><li>Basic understanding of web technologies and digital marketing concepts.</li><li>Advanced proficiency in Microsoft Office Suite and Google</li><li>Strategic Thinking: Ability to understand client business goals and translate them into actionable project plans</li><li>Detail-Oriented: Exceptional attention to detail with strong organisational and documentation skills</li><li>Communication Excellence: Outstanding written and verbal communication skills with the ability to manage multiple stakeholder relationships</li><li>Problem-Solving: Proactive approach to identifying and resolving challenges before they impact client satisfaction</li><li>Leadership: Natural ability to coordinate teams and drive accountability without direct authority</li><li>Adaptability: Comfortable working in a fast-paced environment with changing priorities and requirements.</li></ul>Other Details<ul><li>Job Timings: On-site evening night shift following US EST</li><li>Office location: Off to Shahrah-e-Faisal, PECHS, Karachi</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>Are you available for an on-site evening night shift? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>account management, client success, or project management : 3 years (Required)</li><li>GoHighLevel CRM : 1 year (Preferred)</li><li>project management tools (ClickUp, Asana, Monday.com): 2 years (Required)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Work Location: In person

Account Manager - Digital Client Success & Project Leadership

The Brand Consultants

Job description:Business Development Manager!Location: The Forum Mall Clifton Block - 09, Karachi | Timings: 9:30 AM to 5:30 PM (Mon to Fri)Are you a strategic thinker with strong leadership and business development skills? We&rsquo;re looking for a Business Development Manager to join our growing team and play a key role in driving revenue, client relationships, and operational success.Key Responsibilities:-Develop and implement strategic plans to achieve business goals and targets-Lead client acquisition, relationship management, and contract negotiations-Monitor market trends and identify new business opportunities-Collaborate with cross-functional teams to improve internal processes and service delivery-Oversee financial planning, forecasting, and performance tracking-Represent the company in client meetings, events, and industry forumsRequirements:-Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or a related field-3&ndash;5+ years of experience in business development, management, or a similar leadership role.-Strong communication, presentation, and negotiation skills-Proven track record of achieving targets and building long-term partnerships-Excellent organizational and leadership abilitiesWhat We Offer:-Competitive salary and incentives-A dynamic and collaborative work environment-Opportunities for growth and leadership developmentInterested? Apply now or share your CV at careers@thebrandconsultants.netJob Type: Full-timeWork Location: In personJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Business Development Manager

Skylink Distributions (Pvt.) Ltd

Position Summary:The Business Development Manager &ndash; Event &amp; Exhibition is responsible for identifying new business opportunities, developing client relationships, and driving revenue growth for the company&rsquo;s event and exhibition services. This role involves strategic sales planning, client acquisition, proposal development, and close coordination with the creative and operations teams to deliver impactful and profitable event solutions.The ideal candidate should have a strong background in event and exhibition sales, a wide professional network, and the ability to translate client needs into successful business deals.Key Responsibilities:1. Business Growth &amp; Client Acquisition<ul><li>Identify, target, and secure new clients across corporate, government, trade, and private sectors.</li><li>Develop and execute sales strategies to achieve revenue and profitability targets.</li><li>Generate new business leads through market research, networking, and cold outreach.</li><li>Build long-term relationships with key decision-makers, marketing heads, and brand managers.</li></ul>2. Proposal &amp; Presentation Development<ul><li>Work closely with the creative, design, and operations teams to prepare proposals, presentations, and quotations.</li><li>Develop customized event and exhibition solutions aligned with client objectives and budgets.</li><li>Deliver compelling sales presentations and pitch decks to clients.</li></ul>3. Client Relationship Management<ul><li>Manage existing client accounts and ensure repeat business through consistent service quality.</li><li>Act as a strategic advisor to clients, providing guidance on creative, branding, and event strategies.</li><li>Ensure smooth communication between client and internal teams throughout project lifecycle.</li></ul>4. Market Intelligence &amp; Strategy<ul><li>Conduct market analysis to identify new trends, opportunities, and competitor activities.</li><li>Contribute to brand positioning and business strategy development.</li><li>Recommend innovative event formats, technologies, and partnership opportunities.</li></ul>5. Financial &amp; Contract Management<ul><li>Participate in pricing strategies and contract negotiations.</li><li>Ensure timely invoicing, payment collection, and profitability tracking for all projects.</li><li>Monitor sales KPIs, forecasts, and performance reports.</li></ul>6. Cross-Department Collaboration<ul><li>Coordinate with the Creative, Operations, and Marketing teams to align sales with execution.</li><li>Provide input to ensure client expectations are met in all deliverables.</li><li>Support post-event evaluation and feedback collection for continuous improvement.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, Event Management, or a related field.</li><li>5&ndash;8 years of proven experience in business development or sales within the event, exhibition, or experiential marketing industry.</li><li>Strong understanding of event production, fabrication, branding, and exhibition stand design.</li><li>Experience handling B2B and corporate clients.</li></ul>Job Type: Full-timeWork Location: In person

Business Development Manager – Event & Exhibition

Leverify Group

<div><h3 class="jobSectionHeader">Note: Recruit Champion is hiring for its client. 
 
Location: Karachi</h3><h3 class="jobSectionHeader">
Mode: Onsite</h3><h3 class="jobSectionHeader">
Type: Full-time 
 
Role Overview</h3>
The Account Manager &ndash; JI Solutions &amp; Hardware will be responsible for driving revenue growth, customer engagement, and satisfaction by managing key client accounts and promoting integrated hardware, software, and networking solutions. The role involves overseeing the complete sales lifecycle from client acquisition and proposal development to negotiation, order booking, and delivery coordination while identifying cross-sell and up-sell opportunities to expand business portfolios.<h3 class="jobSectionHeader">
Job Responsibilities</h3><ul><li>
Manage key client portfolios, ensuring engagement, retention, and satisfaction throughout the sales cycle.</li><li>
Drive business growth by identifying cross-sell and up-sell opportunities in hardware, software, and networking solutions.</li><li>
Collaborate with OEMs, presales, and delivery teams to develop and deliver customized client solutions.</li><li>
Lead negotiations, prepare proposals, and ensure timely order booking, delivery, and revenue realization.</li><li>
Monitor market trends, competitor activities, and customer insights to refine strategies and improve product positioning.</li><li>
Maintain accurate client records, pipelines, and forecasts using CRM systems.</li><li>
Ensure compliance with company policies, commercial terms, and ethical standards in all dealings.</li><li>
Represent the company at industry events, product launches, and client meetings.</li></ul><h3 class="jobSectionHeader">
Skills</h3><ul><li>
Strong understanding of IT hardware (PCs, laptops, networking gear) and enterprise software solutions.</li><li>
Knowledge of public and private sector procurement processes.</li><li>
Excellent communication and negotiation skills in English and Urdu.</li><li>
Customer-focused mindset with strong relationship management and problem-solving abilities.</li><li>
Team-oriented with a high sense of accountability and professional integrity.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Education: Bachelor&rsquo;s degree in Business Administration or Computer Science; Master&rsquo;s degree (MBA or MS in Marketing, Sales, or IT) preferred.</li><li>
Experience: 3&ndash;6 years of B2B account management or ICT sales experience, preferably handling enterprise or government clients.</li><li>
Certifications: Sales, communication, or account management certifications will be an added advantage.</li></ul>
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Account Manager- Sales

ALLIANCE SHIPPING (PVT) LTD

We are looking for a motivated and results-driven *Sales Executive* to join our team in the Freight Forwarding &amp; Logistics industry. The ideal candidate will have experience in sales, client relationship management, and knowledge of shipping/freight forwarding services. You will play a key role in generating new business, building long-term relationships with clients, and achieving revenue targets.Location: KarachiDepartment: Sales &amp; Business DevelopmentReports To: ManagerKey ResponsibilitiesIdentify and develop new business opportunities in *freight forwarding, NVOCC, and logistics services*.Achieve monthly and quarterly sales targets.Build and maintain strong relationships with corporate clients and overseas partners.Prepare and present customer quotations, proposals, and service agreements.Collaborate with operations and customer service teams to ensure smooth client onboarding. Maintain accurate sales reports, pipeline tracking, and CRM updates.RequirementsBachelor&rsquo;s degree in Business, Marketing, or related field.2&ndash;4 years of sales experience in *freight forwarding/logistics/shipping industry* (preferred).Strong understanding of import/export, sea freight, and air freight processes.Excellent communication, negotiation, and presentation skills.Self-motivated with a target-driven attitude.Ability to build and maintain strong business relationships.What We OfferCompetitive salary + attractive commission structure.Career growth opportunities within the freight forwarding industry.Dynamic and collaborative work environment.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per month

Freight Forwarder - Sales Professional

AI Horizon IT Consultants LLC

Job DescriptionPosition: Arabic Business Development Manager Company: Al Horizon LLCAl Horizon LLC is seeking a dynamic Business Development Manager to spearhead our expansion in Custom Software, AI, SaaS, Website Development, and Application Sales. The ideal candidate will be a strategic thinker and fluent Arabic speaker, with a proven track record in identifying opportunities, building strong client relationships, and achieving sales targets. This role is pivotal in driving our growth and strengthening our market presence across the region.Key Responsibilities:<ul><li>Identify and research potential clients and markets in the domains of AI, SaaS, Website, and Application Sales.</li><li>Develop and implement effective sales strategies and business development plans to achieve company objectives.</li><li>Build and maintain long-term relationships with new and existing clients.</li><li>Conduct market analysis and stay updated with industry trends and competitive developments.</li><li>Attend industry events, trade shows, and conferences to network and promote company offerings.</li><li>Negotiate contracts and successfully close deals with clients.</li><li>Monitor and analyze sales performance metrics, providing regular reports to management.</li><li>Identify and address potential business challenges and risks affecting growth and profitability.</li><li>Stay informed on industry advancements and propose innovative strategies to maintain a competitive edge.</li><li>Continuously enhance sales processes and improve overall efficiency and productivity.</li></ul>Qualifications:<ul><li>Fluency in Arabic and English (both written and spoken) is mandatory.</li><li>Experience working with Government representatives and projects.</li><li>Proven track record as a Business Development Manager or in a similar role.</li><li>Strong sales, negotiation, and presentation skills with a consistent record of achieving targets.</li><li>Excellent relationship-building and client management capabilities.</li><li>In-depth understanding of sales and marketing techniques and business principles.</li><li>Self-motivated, result-oriented, and able to perform under pressure.</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs1.00 - Rs2.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected Salary ?</li><li>What's your current target ?</li></ul>

Arabic Business Development Manager

Explore 1032+ Client relationship manager in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.