customer service representative Jobs in Karachi Pakistan

customer service representative

customer sales executive Jobs in Karachi Pakistan

customer sales executive

customer service executive Jobs in Karachi Pakistan

customer service executive

customer success manager Jobs in Karachi Pakistan

customer success manager

sales representative Jobs in Karachi Pakistan

sales representative

client service representative

HSK Digitronix Technologies

Customer Service Representative (CSR)Salary: 30,000 &ndash; 40,000 per month + Daily Performance BonusesJob Overview:We are looking for a Customer Service Representative to handle international client interactions, resolve queries, and provide excellent customer support. Ideal candidates should be fluent in English, empathetic, and capable of maintaining professionalism during night shifts.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls and messages.</li><li>Provide accurate information about products and services.</li><li>Resolve client concerns promptly and efficiently.</li><li>Maintain call logs, reports, and client records.</li><li>Ensure customer satisfaction and contribute to team targets.</li></ul>Requirements:<ul><li>Excellent verbal and written English communication skills.</li><li>Prior experience in a call center or customer service role (preferred).</li><li>Strong problem-solving and listening skills.</li><li>Ability to work under pressure and manage time effectively.</li><li>Must be available for night shifts (6 PM &ndash; 3 AM).</li></ul>Perks &amp; Benefits:<ul><li>Competitive base salary: 25,000 &ndash; 35,000 per month.</li><li>Daily bonuses and incentives for performance.</li><li>Growth and promotion opportunities within the company.</li><li>Comfortable and professional work environment.</li><li>Office location: Gulshan-e-Iqbal, Karachi (Near Disco Bakery).</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer service representative

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Ochre Clothing

Job description:Position: Customer Service Representative (Female Req)Location: DHA, KarachiEmployment Type: Full-timeSalary Package: 40k-50k depending on experienceJob Responsibilities:&middot; Respond promptly to customer inquiries and concerns via various communication channels, including calls, email, chat, and social media platforms.&middot; Assist customers with order placement, tracking, returns, exchanges, and general inquiries about our products, services, and policies.&middot; Provide accurate and detailed information about product features, sizing, materials, and care instructions to help customers make informed purchasing decisions.&middot; Troubleshoot and resolve customer issues, ensuring a satisfactory resolution and maintaining customer satisfaction.&middot; Collaborate with other team members and departments to share customer insights, trends, and feedback, contributing to continuous improvement of our products and services.&middot; Stay up-to-date with product knowledge, promotions, and company policies to provide accurate and consistent information to customers.&middot; Monitor and track shipments to ensure timely delivery. Provide customers with updates and proactively address any delays or issues.&middot; Handle and resolve customer complaints and issues related to logistics, such as lost or damaged shipments, in a timely and professional manner.&middot; Work closely with the warehouse, shipping, and sales teams to ensure smooth order processing and delivery.Qualifications:&middot; Previous experience in customer service or a related role, preferably in an e-commerce or retail environment.&middot; Excellent verbal and written communication skills in English is a must.&middot; Flexibility to work non-traditional hours, weekends, and holidays, as needed.How to Apply: Please email your resume and a cover letter detailing your relevant experience to Ochreclothings@gmail.com with the subject line &quot;Customer Service Representative&rdquo; Send your resume to our WhatsApp number 0336-8079574Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative

Hassaan Academy

Job Title: Customer Service Representative &ndash; Quran Teaching ServicesLocation: Korangi Job Type: Full-TimeAbout the Company:Hassaan Academy is a respected provider of Quran teaching services, committed to delivering high-quality religious education to students around the world. Our mission is to promote the understanding and recitation of the Quran through online and in-person teaching sessions. We are seeking a compassionate and dedicated Customer Service Representative to join our team and help us achieve our mission.Job Description:The Customer Service Representative will be the first point of contact for potential and current students and their families. This role requires excellent communication skills, patience, and a deep understanding of the services we provide. The ideal candidate will be empathetic, detail-oriented, and passionate about supporting students in their Quranic education journey.Key Responsibilities:<ul><li>Customer Support: Handle inquiries from prospective students and their families via phone, email, and chat, providing detailed information about our Quran teaching services.</li><li>Enrollment Assistance: Guide students and their families through the enrollment process, helping them select appropriate courses and scheduling classes.</li><li>Issue Resolution: Address and resolve any issues or concerns students or their families may have, ensuring a positive experience.</li><li>Follow-Up: Conduct follow-up communication with students to ensure satisfaction and address any ongoing needs or concerns.</li><li>Scheduling: Assist in coordinating class schedules between students and teachers, ensuring timely and efficient communication.</li><li>Feedback Collection: Collect feedback from students and families to help improve our services.</li><li>Record Keeping: Maintain accurate records of student interactions, enrollment details, and feedback in our customer management system.</li><li>Team Collaboration: Work closely with the teaching staff and management to ensure seamless service delivery and address any operational challenges.</li><li>Promotion: Inform potential customers about any special offers, promotions, or new courses available.</li></ul>Qualifications:<ul><li>Education: High school diploma or equivalent. A degree in Islamic Studies, Education, or a related field is a plus.</li><li>Experience: Previous experience in customer service, preferably in an educational or religious setting.</li><li>Skills:</li><li>Strong verbal and written communication skills.</li><li>Proficiency in using customer service software and CRM systems.</li><li>Ability to manage multiple tasks and prioritize effectively.</li><li>Empathy, patience, and a strong commitment to customer satisfaction.</li><li>Basic understanding of Quranic teachings and Islamic practices.</li><li>Language: Fluency in [Language(s)], with proficiency in Arabic being a strong advantage.</li></ul>Office Location: Main Road Korangi #02 HBL Building 2nd FloorJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per month

CSR for Quran Teaching services

BRANDIGO

Hiring a Customer Service Representative to work during USA business hours one weekday off.This role will involve a wide range of responsibilities, including:<ul><li>Respond to customer inquiries via calls, chat, emails, and other communication channels.</li><li>Assist customers with placing orders, tracking laundry pick-up/delivery, billing inquiries, and general service questions.</li><li>Resolve customer issues in a professional and timely manner.</li><li>Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li><li>Provide feedback on recurring customer issues to help improve service quality.</li></ul>This position is key to maintaining strong relationships with our clients and ensuring smooth day-to-day operations.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Support Representative

Taraki

<div>
 This job is with
 
 Fulcrum
 
 , an ISO 9001:2015 certified company serving over 400 clients including Unilever, Shan, EBM, HBL, and K-Electric, and specializing in outsourcing solutions across industries like textiles, pharmaceuticals, hospitality, and automotive.
 
 
 
 Job Description:
 
 
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team in the banking industry. The ideal candidate should have prior experience in handling customer queries, resolving issues, and ensuring excellent customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle incoming calls and customer inquiries in a professional manner.
 </li>
 <li>
 Provide accurate information about products and services.
 </li>
 <li>
 Resolve customer complaints efficiently and escalate complex issues when necessary.
 </li>
 <li>
 Maintain detailed records of customer interactions.
 </li>
 <li>
 Work collaboratively with other departments to ensure smooth operations.
 </li>
 <li>
 Meet performance targets and maintain service quality standards.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 1- 2 years of experience in customer service, preferably in the banking industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving attitude and customer-focused mindset.
 </li>
 <li>
 Proficiency in MS Office and CRM systems.
 </li>
 <li>
 Bachelors degree in Business Administration or a related field (preferred).
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Growth and career development opportunities
 </li>
 <li>
 Supportive work environment
 
 </li>
 </ul>
</div>

Hiring Talent

We are looking for a Customer Service Representative to join our client's and support their international clients.Experience: 1 to 3 yearsShift: 6:00 PM &ndash; 4:00 AM (Night Shift)Working Type: OnsiteTransport: Pick &amp; Drop ProvidedWhat You&rsquo;ll Do:<ul><li>Handle customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate information and effective solutions to customer issues.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Record and update customer interactions in the system.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent English communication skills &mdash; both verbal and written.</li><li>Customer-focused mindset with a problem-solving attitude.</li><li>Previous experience in international customer support will be an advantage.</li><li>Ability to multitask, stay organized, and remain calm under pressure.</li></ul>Interested candidates may apply.Job Type: Full-timeApplication Question(s):<ul><li>Do you speak English fluently?</li><li>Are you comfortable working onsite in night shift?</li></ul>Experience:<ul><li>customer service: 1 year (Preferred)</li></ul>Work Location: In person

Explore 1010+ Client service representative in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.

1010 client service representative jobs IN Karachi Pakistan

Customer service representative

Customer Service Representative (CSR)

Customer Service Representative

CSR for Quran Teaching services

Customer Support Representative

Customer Service Representative (CSR)

Customer Service Representative