client solutions manager

Aleph Holding

<div><div><div><h3 class="jobSectionHeader"><b>Driving Measurable Digital Performance</b></h3>
<p>
As a Client Solutions Manager, you will play a key role in scaling paid digital advertising performance for clients in <b>Cairo, Egypt, </b>directly driving revenue growth, executing campaign optimizations, and nurturing long-term partnerships.</p>
<p>
This is a hands-on performance marketing role focused on managing and optimizing digital ad campaigns on <b>Reddit</b> while acting as a trusted consultant for key clients, not a general account coordination position.</p>
</div></div>
<div><div><div><div><h3 class="jobSectionHeader"><b>About Aleph</b></h3>
<p>
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With 20 years of experience and exclusive partnerships with over 50 of the world&rsquo;s leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO&rsquo;s Global Skills Academy.</p>
<h3 class="jobSectionHeader"><b>
✨ Why Build Your Career at Aleph</b></h3>
<p>
At Aleph, your work has real impact. You&rsquo;ll join a fast-growing, innovative, and collaborative team that encourages initiative, creativity, and ownership.</p>
<p>
Here&rsquo;s what makes Aleph unique:</p>
<div>
<ul><li><p><b>Global exposure</b> &ndash; collaborate with colleagues and clients across multiple countries.</p>
</li>
<li><div><b>Creative culture</b> &ndash; bring bold ideas, test new approaches, and shape strategies.</div>
</li>
<li><div><b>Career growth</b> &ndash; move across teams, take on new responsibilities, and expand your expertise.</div>
</li>
<li><div><b>Flexible work culture</b> &ndash; we offer flexibility to balance focus and collaboration.</div>
</li>
<li><p><b>Well-being &amp; growth</b> &ndash; enjoy a benefits package designed to support your personal development and overall quality of life</p><br>
</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You&rsquo;ll Do</b></h3><div><div><div>
<h3 class="jobSectionHeader"><b>Client Growth and Performance</b></h3>
<ul><li>Own and drive sustainable growth across a portfolio of high-value managed accounts, with a primary focus on your dedicated platform (e.g., Meta Ads, Google Ads, TikTok Ads)</li>
<li>Lead the strategic direction of client accounts, identifying scaling opportunities and maximizing long-term revenue and client value</li>
<li>Oversee campaign performance, investment allocation, and KPIs (ROAS, CPA, CTR, conversion rate) to ensure optimal results</li>
<li>Translate performance data and insights into clear, commercially impactful recommendations</li>
<li>Drive incremental revenue by proactively identifying and closing upsell and cross-sell opportunities within your portfolio</li>
</ul><h3 class="jobSectionHeader"><b>Strategic Advisory and Cross-Functional Impact</b></h3>
<ul><li>Act as a trusted strategic advisor to clients, guiding platform strategy, investment decisions, and growth frameworks</li>
<li>Lead high-level performance reviews and executive presentations with clarity, confidence, and strong storytelling</li>
<li>Design advanced media strategies, pitch decks, and data-driven solutions leveraging platform insights and tools (e.g., GWI)</li>
<li>Build and maintain strong relationships with senior client stakeholders and decision-makers</li>
<li>Collaborate cross-functionally with sales, product, operations, and platform teams to ensure seamless execution and alignment</li>
<li>Own and strengthen platform partnerships, working closely with internal and external stakeholders to unlock opportunities and resolve challenges</li>
<li>Share knowledge across the organization, including performance insights, platform updates, and best practices; mentor junior team members where applicable</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You Bring to the Table</b></h3><div><div><ul>
<li>5&ndash;10+ years of experience in digital advertising, performance marketing, or client-facing account management roles</li>
<li>Proven track record of owning and scaling high-value accounts and delivering sustained revenue growth</li>
<li>Deep expertise in at least one major advertising platform (e.g., Meta Ads, Google Ads, TikTok Ads)</li>
<li>Strong understanding of performance marketing, attribution models, and ROI optimization</li>
<li>Advanced analytical skills, with the ability to translate data into strategic, business-focused recommendations</li>
<li>Experience managing senior stakeholders, with a consultative approach and the ability to influence decision-making</li>
<li>Strong communication and presentation skills, including executive-level storytelling</li>
<li>Ability to manage multiple priorities, navigate ambiguity, and drive outcomes independently with a strong sense of ownership</li>
<li>Experience working with analytics and reporting tools; familiarity with audience insights platforms (e.g., GWI) is a plus</li>
<li>Bachelor&rsquo;s degree in Marketing, Business, Economics, or a related field is preferred</li>
<li>Relevant certifications (e.g., Google Ads, Meta Blueprint) are a plus</li>
<li>Fluent English and Arabic are required</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>How Success Looks</b></h3><div><div><div>
<p>
As a Client Solutions Manager at Aleph, success is about driving real results for clients and making an impact within your team. You&rsquo;ll know you&rsquo;re thriving when:</p>
<ul>
<li><p>Clients see measurable improvements in campaign performance (e.g., ROAS, CPA, revenue growth) and recognize you as a trusted digital advertising advisor.</p>
</li>
<li><div>You consistently meet or exceed your revenue, retention, and performance targets while contributing to broader team objectives.</div>
</li>
<li><div>You proactively identify upsell and expansion opportunities, growing existing client portfolios through data-driven recommendations.</div>
</li>
<li><div>Your campaigns run efficiently, with performance optimizations applied continuously based on clear analysis and testing.</div>
</li>
<li><div>You translate complex performance data into clear, commercially relevant insights that influence client decisions.</div>
</li>
<li><p>You identify scalable improvements that enhance both client outcomes and internal team efficiency.</p>
</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Ready to Make an Impact?</b></h3>
<p><b>
If you&rsquo;re motivated by data, performance marketing, and measurable business impact and want to build digital growth at global scale, we&rsquo;d love to hear from you.</b></p>
<p>
&ldquo;Share our similarities, celebrate our differences.&rdquo; &ndash; M. Scott Peck</p><br>
<p></p>
</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Senior Client Solutions Manager

RainFocus

<div>
 RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional
 <strong>
  Client Success Manager.
  <br/>
  <br/>
 </strong>
 <strong>
  About RainFocus
  <br/>
  <br/>
 </strong>
 RainFocus cares about its employees, customers, and the world in which we live. Our rapidly-growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market &mdash; it will be challenging, fun and exciting.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a Client Success Manager, you lead the way with clients, harnessing your understanding of their goals and objectives to deliver value through the RF platform. In this role, you will be responsible for the engagement, on-going success, and partnership of RainFocus clients who use our event platform. If you enjoy building and owning client relationships, then this is the role for you!
 <br/>
 <br/>
 The Client Success Manager (CSM) is responsible for ensuring an outstanding client experience throughout the client lifecycle. The CSM articulates value and understands the client&rsquo;s strategic goals, and leverages that understanding to drive client adoption, success, and retention. The CSM will lead the post-sales efforts in building account plans and leading key initiatives that are successful and repeatable in delivering value to our clients. The CSM is highly proficient in the RainFocus platform to intelligently speak to the value and usage of each module/workstream. Additionally, the CSM identifies opportunities to enhance client relationships and promote the proper utilization of RainFocus resources.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop a broad understanding of client business model to meet their expectations and drive a successful partnership
  </li>
  <li>
   Build relationships with clients and serve as their advocate by becoming a trusted adviser
  </li>
  <li>
   Leverage learnings from key accounts to drive value at scale to our broader client base
  </li>
  <li>
   Develop plans for clients outlining critical success factors, metrics, targets, potential risks, and provide recommendations
  </li>
  <li>
   Understand the client's strategic goals and business challenges, and map RainFocus features and associated business benefits to address needs and demonstrate value
  </li>
  <li>
   Deliver best practices and coach clients to drive adoption and help clients derive value from the product
  </li>
  <li>
   Monitor and facilitate the client&rsquo;s adoption of RainFocus product features and functions in relation to the client's overall business needs
  </li>
  <li>
   Coordinate with internal cross-functional teams to maximize overall account health
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree, or equivalent combination of education and experience
  </li>
  <li>
   3+ years of related client success experience
  </li>
  <li>
   5+ years of professional business experience
  </li>
  <li>
   Experience working closely with C-level / SVP-level executives for clients and executing executive business reviews strongly preferred
  </li>
  <li>
   Experience working closely with Sales through client renewal process strongly preferred
  </li>
  <li>
   Previous work experience at a SaaS company preferred
  </li>
  <li>
   Proven success driving organization-wide initiatives
  </li>
  <li>
   Proven success collaborating and building strong relationships with internal and external stakeholders
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Strong presentation skills
  </li>
  <li>
   Excellent organization and time management skills
  </li>
  <li>
   Comfortable working in a fast-paced environment
  </li>
  <li>
   Strong listening skills with a thoughtful approach to addressing client pain points
  </li>
  <li>
   Ability to assess changing priorities/tasks quickly and with ease
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personal Characteristics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a challenging and dynamic environment. Does this sound like you?
  </li>
  <li>
   You have an entrepreneurial outlook and the ability to influence future direction of clients by leading the account planning process as well as the strategic direction for assigned clients
  </li>
  <li>
   Initiative is in your blood. You have demonstrated success analyzing complex situations, defining key-objectives, and developing strategies and action plans. You don&rsquo;t stop until the job is done
  </li>
  <li>
   Execution and thought leader and you help to drive client success by using a forward-thinking, out of the box approach - and you consistently are looking for opportunities to succeed together
  </li>
  <li>
   You are client focused, with the ability to forge strong working relationships with your clients - completely passionate about understanding your client&rsquo;s business, aligning the value of solutions to their goals and challenges, and coaching them to business success
  </li>
  <li>
   Fast-paced work environments are where you thrive. You can work with minimal supervision while taking initiative and setting priorities for yourself daily
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Location/Travel
  <br/>
  <br/>
 </strong>
 This remote role can be located anywhere in the United States of America. There will be 30% travel in this role. Most trips will be 2-3 days and may include weekend travel. This travel may include attending client events, executive business reviews, and strategic stakeholder meetings.
 <br/>
 <br/>
 <strong>
  Why work at RainFocus?
  <br/>
  <br/>
 </strong>
 At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
 <br/>
 <br/>
 As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
 <br/>
 <br/>
 What are you waiting for? Apply today!
 <em>
  We need more talented, hard-working, fun-loving team members just like yourself!
  <br/>
  <br/>
 </em>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Client Success Manager (Remote)

ESFM

<p></p><div><p><b>Position Title: CLIENT SERVICES MANAGER</b></p><p><b>
Shift: Mon - Fri 7:30am - 4:30pm</b></p><p><b>
Salary: $60,000 - $65,000</b></p><p><b>
Other Forms of Compensation:</b> none</p><p></p><p><br>
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).</p><p></p><p><br>
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance &amp; Engineering, ESG Programming, Laboratory Support Services, Janitorial &amp; Industrial Cleaning, Landscaping &amp; Grounds Management, Workplace Solutions and Managed Services.</p><p></p><p><br>
This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM&rsquo;s clients include many household names from the life sciences, technology, oil &amp; gas and manufacturing markets.</p><p></p><p><b><i><br>
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the &lsquo;job search&rsquo; in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on &lsquo;referral tracking.&rsquo; For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.</i></b><b><i>
</i></b></p><div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><p>
The <b>Client Service Manager</b> will guarantee the delivery of outstanding service to our clients with the end goal of building and sustaining long-term relationships and customer satisfaction.<br>
<br>
<b>Key Responsibilities:</b></p><br>
<p></p><ul><li>
Provides continued high standard of service and communication to maintain client base</li><li>
Surveys existing accounts for new opportunities</li><li>
Manipulates data as needed for internal business reviews/meetings</li><li>
Performs an ongoing analysis of the portfolio of business managed by analyzing the vendor, client and sector financial performance</li><li>
Manages internal resources to problem solve for issues that have happened in the field</li><li>
Serves as liaison between client and sector to ensure all relevant information is communicated</li><li>
Performs other duties as assigned</li></ul><p></p><p><b><br>
Qualifications:</b></p><br>
<p></p><ul><li>
3-5 years of relevent experience or experience in hospility, restaurant, or retail is a plus</li><li>
Demonstrated ability to prepare, analyze and present complex business reviews to Clients</li><li>
Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation</li><li>
Demonstrated ability to use analytical and intuitive judgment and sound decision making</li><li>
Strong problem solving skills</li><li>
Strong computer software skills required, specifically in the areas of Microsoft Word and Microsoft Excel</li></ul></div></div></div><p><b>
Apply to ESFM Services today!</b></p><p><i>
ESFM is a member of Compass Group USA</i></p><p><b>
Click here to Learn More about the Compass Story</b></p><p></p><p><b><br>
Associates at ESFM are offered many fantastic benefits.</b></p><ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Paid Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul><p></p><p><br>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.</p><p>
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf</p><p></p><p><b><br>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.</b></p><p><b>
Certain positions may require Florida Level 2 background screening. Details: </b><b>https://info.flclearinghouse.com/</b></p><p></p><p><br>
Applications are accepted on an ongoing basis.</p><p></p><p><br>
Eurest Services maintains a drug-free workplace.</p><p></p><p><br>
Req ID:1524768</p><p>
ESFM</p><p>
Brandy Wilson</p></div>

CLIENT SERVICES MANAGER

ASU Enterprise Partners

<p></p><div><h1 class="jobSectionHeader"><b>Assistant</b><b> </b><b>Director, Client Solutions</b><b>
</b></h1><p></p><p>The ASU Outreach Hub is a nonprofit organization that supports the outreach and transactional needs of the ASU public enterprise through marketing and engagement solutions that advance the university and strengthen its brand. It specializes in paid media outreach, data-driven insights and outreach to alumni, donors and targeted corporations.</p><p></p><p>
The Assistant Director of Client Solutions in the ASU Outreach Hub leads the strategic planning and delivery for a portfolio of client accounts in addition to assisting the Director in leading a team of client solutions professionals. This role is responsible for assessing client needs, providing strategic marketing recommendations, developing plans and creative briefs, presenting solutions and results, and managing the execution of outreach and engagement campaigns, ensuring all deliverables meet high standards against goals. The Assistant Director of Client Solutions is a proactive, solutions-oriented marketing professional who brings structure to complexity and ambiguity, supporting client goals and collaborating with internal teams with clarity and accountability.</p><p></p><p><b>
What you&rsquo;ll do</b></p><ul><li><p>
Assists the Director, Client Solutions in leading the Client Solutions team; provides strategic marketing insights, best-in-class marketing solutions and strong client management practices; and serves as liaison to other Outreach Hub leadership and units within Enterprise Partners and at ASU.</p></li><li><p>
Acting as a marketing solutions expert, is responsible for the vision, strategy, and results of complex, high-stakes and high-level projects and campaigns on behalf of executive-level clients and partners.</p></li><li><p>
Meets with client partners to understand their marketing needs and assess needs and fit within the Outreach Hub portfolio.</p></li><li><p>
Oversees and coordinates, with the client solutions managers, the annual updating of client marketing playbooks, including the completion of new playbooks.</p></li><li><p>
Responsible for selecting, hiring, training, evaluating, and promoting professional development opportunities for student workers.</p></li><li><p>
Assists in the creation and oversight of annual planning and implementation of goals, objectives, strategies and initiatives related to the Client Solutions portfolio.</p></li><li><p>
Builds and manages relationships with clients and partners; develops trusted advisor relationships with key clients, product owners and customer stakeholders.</p></li><li><p>
Actively leads and manages client calls and meetings by taking a central role in discussions.</p></li><li><p>
Educates clients on marketing solutions and best practices, makes recommendations, and delivers value-added solutions.</p></li><li><p>
Develops and manages marketing strategies, plans, projects, tactics, and core messages; makes recommendations, identifies opportunities, and leverages resources to achieve outcomes and objectives while amplifying multiple brands at scale.</p></li><li><p>
Bridges communications between client needs and internal team, working closely with marketing project management, creative and digital marketing teams to manage and coordinate the direction, design and production of multi-channel campaigns collateral, web and digital assets, social media, and other marketing channels to execute strategic goals, keeping projects on time and on budget.</p></li><li><p>
Gathers, shares, and acts on feedback from the client throughout projects, while delivering results.</p></li><li><p>
Collaborates, consults, and actively participates in new idea generation, brainstorming concepts, and makes recommendations for creative ways to accomplish goals.</p></li><li><p>
Problem solves and brings the right team members to the table, inside and beyond the department, to create solutions that adhere to brand, legal, and donor privacy standards, while keeping projects on time and on budget.</p></li></ul><p></p><p><b>
What you'll need</b></p><ul><li><p>
Team-oriented strategist able to effectively manage complex situations involving numerous and sometimes competing constituencies.</p></li><li><p>
Strong leadership and management qualities with the ability to motivate and influence others to achieve results.</p></li><li><p>
Strong, collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone.</p></li><li><p>
Proven project management experience: managing multiple projects simultaneously; working effectively and efficiently with individuals and teams within a diverse environment; and strong experience using project management tools (including Wrike).</p></li><li><p>
Demonstrated knowledge of strategic communication and marketing principles.</p></li><li><p>
Knowledge and experience navigating multi-channel marketing campaigns; including knowledge of the principles and practices of visual design, printing, content and editorial, video production, digital and social mediums, UX and social media.</p></li><li><p>
Strong working knowledge of standard marketing tools (including content management systems, Google Analytics/SEO, social media, Salesforce, and Adobe Creative Suite).</p></li><li><p>
Must possess a customer-service philosophy and be able to handle problem solving and issue resolution.</p></li><li><p>
Ability to manage and prioritize multiple tasks and deadlines, and work collaboratively in a fast-paced, dynamic team environment.</p></li><li><p>
Proven creative and critical thinking skills, goal setting and attention to detail.</p></li><li><p>
Ability to maintain a high degree of confidentiality and responsibility regarding information related to Enterprise Partners, its subsidiaries and University business and confidential prospect information.</p></li><li><p>
Excellent listening skills with a strong ability to read people and adapt working style, communication, and responses accordingly.</p></li><li><p>
Skilled in exercising a high degree of judgment and diplomacy.</p></li><li><p>
Strong working knowledge of Microsoft Office Suite.</p></li></ul><p></p><p><b>
Relevant qualifications</b></p><ul><li><p>
Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or closely related field and seven (7) years of experience in a public relations/marketing role</p></li><li><p>
Experience in building status reports and reporting on campaign outcomes to clients</p></li></ul><p></p><p><b>
Preferred education and experience</b></p><ul><li><p>
Experience working on complex, high-level projects for executive-level clients in an advertising agency environment or in-house marketing team.</p></li><li><p>
Experience working in higher education.</p></li><li><p>
Experience working on marketing or fundraising campaigns for collegiate athletics programs.</p></li></ul><p></p><p><b>
Benefits</b></p><ul><li><p>
Hybrid work schedule. We work from home two days a week!</p></li><li><p>
Comprehensive benefits package, including medical, dental, and vision insurance</p></li><li><p>
401(k) plan with matching employer contribution</p></li><li><p>
22 days of vacation time</p></li><li><p>
11 holidays, including your birthday</p></li><li><p>
Parental leave</p></li><li><p>
Significant tuition reductions</p></li><li><p>
Professional development is highly valued at ASU Enterprise Partners, where employees are encouraged to look across the organization and nurture new areas of interest</p></li><li><p>
$30 bi-weekly cell phone reimbursement</p></li></ul><p></p><div><div><p><b>
About ASU Enterprise Partners</b></p></div><p></p><div><p><br>
ASU Enterprise Partners is a nonprofit organization whose mission is to provide an ecosystem of services to create solutions and generate resources to extend Arizona State University&rsquo;s reach and advance its charter. ASU Enterprise Partners supports ASU and several affiliates, including the ASU Foundation for a New American University, ASU Outreach Hub, ASURE, NEWSWELL, Skysong Innovations and University Realty.</p></div><p></p><div><p><br>
ASU Enterprise Partners is home to several Centers of Excellence whose purpose is to provide professional services to its affiliates. The Centers of Excellence include Finance, General Counsel, Investments, Public Relations and Strategic Communications, Human Resources, Facilities and Operations, Data Analytics and Insights Planning, Budgeting and Strategy, and Technology and Solutions.</p></div><p></p><div><p><b><br>
At ASU Enterprise Partners</b></p></div><p></p><div><p><b><br>
We serve</b></p></div><div><p>
ASU and one another with integrity, trust and compassion</p></div></div><p></p><div><p><b><br>
We engage</b></p></div><div><p>
step up, own it, collaborate</p></div><p></p><div><p><b><br>
We innovate.</b></p></div><div><p>
continuously, fearlessly, make decisions and take risks</p></div><p></p><div><p><b><br>
We care</b></p></div><div><p>
that everyone feels respected and valued for who they are</p></div><p></p><p><b>
ASU Enterprise Partners is an Equal Opportunity Employer</b></p></div>

Assistant Director, Client Solutions

Gallagher

<div><b>Introduction</b><br>
<div>
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they&rsquo;re free to grow, lead, and innovate. You&rsquo;ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you&rsquo;re not just improving clients' risk profiles, you&rsquo;re building trust. You&rsquo;ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you&rsquo;re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.</div><div><br>
</div><br>
<b>Overview</b><div><br>
At Gallagher, we&rsquo;re looking for an Associate Client Service Manager to join our Commercial team. In this role, you&rsquo;ll lead efforts to deliver exceptional service and solutions to our clients. You&rsquo;ll work closely with your team and clients to build strong relationships, solve challenges, and ensure every interaction adds value. This is your opportunity to grow your career while making a meaningful impact.</div><div></div><div><br>
You&rsquo;ll take the lead in managing client relationships and ensuring their needs are met. From guiding the renewal process to mentoring team members, you&rsquo;ll play a key role in delivering high-quality solutions. You&rsquo;ll also help secure existing business, explore opportunities for additional services, and ensure compliance with industry standards.</div><br>
<br>
<b>How you'll make an impact</b><div><br>
Here&rsquo;s what you&rsquo;ll do:</div><ul><li>
Manage the renewal process by compiling information, analyzing needs, and delivering tailored solutions to ensuring proper coverage</li><li>
Build and maintain strong relationships with clients through timely responses and strong customer service</li><li>
Support your team in addressing client risk management needs through consultative conversations and personalized strategies.</li><li>
Conduct regular audits to ensure compliance with regulations and maintain high service standards.</li><li>
Maintain accurate and up-to-date client and policy data using Gallagher&rsquo;s systems and performing audits</li><li>
Use Gallagher&rsquo;s technology to enhance productivity, streamline processes, and deliver quality results.</li><li>
Mentor junior team members by providing transparent feedback, encouraging continuous learning, and fostering professional growth.</li><li>
Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.</li></ul>
<br>
<b>About You</b><div><br>
Here&rsquo;s what you&rsquo;ll bring to the role:</div><ul><li>
Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience</li><li>
A Property and Casualty Insurance License.</li><li>
Proficiency in Microsoft Office.</li><li>
A desire to build relationships and deliver results.</li><li>
Adaptability and resilience in managing shifting priorities.</li><li>
A collaborative mindset to work with teams across Gallagher.</li></ul><div>
#LI-ES3</div><div>
ID: 2026-51641</div><br>
<div></div>
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<b>Compensation and benefits</b><p><br>
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
</p><p>Below are the <b>minimum core benefits</b> you&rsquo;ll get, depending on your job level these benefits may improve:
</p><ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div><b>
Other benefits include:</b></div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div><i>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</i></div><div></div><div><b><br>
We value inclusion and diversity</b></div><p>
Click Here to review our U.S. Eligibility Requirements</p><p>
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
</p><p>Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p><p>
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
</p><p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p></div>

Associate Client Manager

CDM Smith

<p></p><div><div><div><div>Seeking highly qualified professional to lead and expand CDM Smith&rsquo;s existing portfolio with the U.S. Army Corps of Engineers (USACE) in support of its civil works mission. CDM Smith, a full-service firm, has served USACE for over 30 years through diverse contracts covering planning, engineering, design, construction, and extensive support in developing decision support and data management systems. The successful candidate will foster growth by aligning CDM Smith&rsquo;s core competencies with USACE priorities and funding as well as expanding new digital solutions into the AEC portfolio.<br>
<br>
**The position can be based out of Texas, Northeast, or mid-Atlantic regions of the U.S. We offer in office, hybrid or remote working environments allowing for flexible work options.**<br>
<br>
As a Client Service Leader (CSL), you will collaborate with clients, devise strategic partnerships and develop comprehensive solutions in support of USACE&rsquo;s civil works mission. This will include seeking new business opportunities and leading proposal development activities that incorporate existing planning, engineering, and construction services with new digital solutions and digital analytics. As a member of our high-performing team, you will contribute to CDM Smith's federal mission by:<br>
<br>
<ul><li>Serving as the client-facing representative by keeping attune to agency initiatives, budgeting, programming, legislation, and organizational changes.</li><li>Identifying and developing new business opportunities with USACE and support pursuits of major civil works and infrastructure projects nationwide, including flood risk management, coastal storm risk management and other USACE mission areas.</li><li>Leading strategic business development efforts (office meetings, capabilities presentations, webinars, etc.).</li><li>Possessing an established business network (client decision-makers and teaming partners).</li><li>Serving as capture manager for proposal efforts to include managing and communicating amongst a diverse team of technical experts and marketing professionals.</li><li>Engaging with Program and Project Managers that will result in the delivery of quality projects that meet scope, schedule, budget and quality commitments to maintain client satisfaction.</li><li>Maintaining awareness of federal marketplace related to business opportunities, including competitors, partners, and subcontractors/subconsultants.</li><li>Contributing to firm's stature by actively participating in leadership roles in professional societies and associations.</li></ul></div>
</div><div><p><b>Minimum Qualifications</b></p>
<ul><li>Bachelor's degree.
</li><li>15 years of related experience.
</li><li>Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
</li><li>Equivalent additional directly related experience will be considered in lieu of a degree.</li></ul>
</div><div><p><b>Preferred Qualifications</b></p>
<ul><li>Previous related work experience with USACE Civil Works programs.</li><li>Prior experience working for USACE or serving USACE as a consultant.</li><li>Registration as a Professional Engineer (PE), Project Management Professional (PMP), American Institute of Architects (AIA) or other recognized registration.</li></ul>
</div><div><p><b>Amount of Travel Required</b></p>
<div>20%
</div></div><div><p><b>EEO Statement</b></p>
<div>We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.</div>
</div><div><p><b>Background Check and Drug Testing Information</b></p>
<div>CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as &ldquo;CDM Smith&rdquo;) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.</div>
</div><div><p><b>Massachusetts Applicants</b></p>
<div>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div>
</div><div><p><b>Agency Disclaimer</b></p>
<div>All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.</div>
</div><div><p><b>Additional Compensation</b></p>
<div>All bonuses at CDM Smith are discretionary and may or may not apply to this position.</div>
</div><div><p><b>Business Unit</b></p>
<div>FSU</div>
</div><div><p><b>Group</b></p>
<div>WAF</div>
</div><div><p><b>Assignment Category</b></p>
<div>Fulltime-Regular
</div></div><div><p><b>Employment Type</b></p>
<div>Regular</div>
</div><div><p><b>Visa Sponsorship Available</b></p>
<div>No - We will not support sponsorship, i.e. H-1B or TN Visas for this position</div></div></div></div><div></div>

Client Service Leader – USACE Civil Works Programs

Reconnect first private limited

<p>Job Opening: Client Service Manager</p><p>Are you passionate about client service? Do you thrive in a fast-paced environment? Reconnect First Pvt Ltd seeking a Client Service Manager to join our team in Karachi!</p><p>Responsibilities:</p><p>- Assist in managing day-to-day customer service operations.</p><p>- Handle client inquiries and resolve issues promptly.</p><p>- Call and email clients.</p><p>- Support the team in delivering exceptional service standards.</p><p>- Collaborate with various departments to improve client experience.</p><p>Requirements:</p><p>- Bachelor's degree in BBA Marketing or Mass Communication.</p><p>- Proficiency in Microsoft Office (Word, Excel, PowerPoint).</p><p>- 1 to 2 years of experience in client service or related fields.</p><p>- Strong communication and problem-solving skills.</p><p>- Ability to multitask and work effectively under pressure.</p><p>Location: Karachi, Pakistan</p><p>Competitive Salary</p><p>If you're ready to take on this exciting opportunity, send your resume and cover letter to careers@reconnectfirst.com.pk Join us in delivering top-notch client service!</p><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>client service: 2 years (Preferred)</li></ul><p>Location:</p><ul><li>Karachi (Required)</li></ul><p>Work Location: In person</p>

Client Services Manager

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