account manager Jobs in House Counsel Jobs In Riyadh Saudi Arabia

account manager

customer care operations expert Jobs in House Counsel Jobs In Riyadh Saudi Arabia

customer care operations expert

client advisor Jobs in House Counsel Jobs In Riyadh Saudi Arabia

client advisor

compliance manager Jobs in House Counsel Jobs In Riyadh Saudi Arabia

compliance manager

key account manager Jobs in House Counsel Jobs In Riyadh Saudi Arabia

key account manager

clients care manager

Sscegypt

Our client is looking for Client Care Manager who can serves as a leader within the Client Care Team, ensuring exceptional service and support for clients. This role is responsible for managing client inquiries, resolving issues, and enhancing the overall client experience while maintaining compliance with regulatory standards set by the Capital Market Authority. The Manager will also mentor team members and drive process improvements.KEY RESPONSIBILITIESKey Accountabilities1. Client Interaction Management<ul><li>Lead & manage client calls, ensuring prompt and accurate responses to inquiries and concerns.</li><li>Facilitate clear and open lines of communication between clients and the company, ensuring that all inquiries and concerns are addressed promptly and accurately.</li><li>Implement a structured process for managing escalated client issues, ensuring timely resolutions while maintaining a high level of client satisfaction and trust.</li></ul>2. Client Accounts Management Responsibilities<ul><li>Lead collaboration efforts with Relationship Managers (RMs) to ensure accurate and timely account openings, overseeing the collection and verification of all necessary documentation.</li><li>Enforce & establish a comprehensive checklist of required documentation for account openings, ensuring all necessary forms are completed and signed.</li><li>Conduct thorough reviews of client documents to verify authenticity and ensure compliance with regulatory standards, including identification, proof of address, and financial disclosures.</li><li>Maintain organized records of all client documentation, ensuring easy retrieval for audits and compliance checks, thereby upholding the integrity of client data.</li><li>Conduct comprehensive training sessions for junior staff on documentation requirements and account opening procedures, fostering a culture of continuous improvement and compliance within the team.</li></ul>3. Due Diligence and Compliance<ul><li>Supervise the efforts of Client care team and Relationship Managers (RMs) in conducting comprehensive due diligence searches in accordance with "Know Your Client" (KYC) policies, ensuring thorough and accurate client assessments.</li><li>Provide training and support to team members on compliance standards and KYC policies, reinforcing the importance of due diligence in client account management.</li><li>Ensure compliance with regulatory requirements and internal standards in all client interactions.</li><li>Stay updated on regulatory changes and industry best practices to adapt documentation requirements as necessary, ensuring ongoing compliance with the Capital Market Authority.</li></ul>4. Process Improvement<ul><li>Analyze current client account management processes to identify inefficiencies and areas for enhancement, ensuring optimal workflow and client satisfaction.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Conduct training sessions for team members on updated processes and procedures, ensuring that all staff are equipped with the necessary knowledge and skills to adapt to changes effectively.</li><li>Collaborate with other departments to streamline inter-departmental processes, enhancing overall efficiency and service delivery for clients.</li></ul>5. Information Security Obligations<ul><li>Comply with the corporate information security policies & procedures relevant to the role.</li><li>Preserve the:</li></ul>o Confidentiality of information by promising that data should only be accessed by authorized people.o Integrity of the information by safeguarding the accuracy and completeness of information and processing methods.o Availability of information, by ensuring that users under their control have access to information and associated assets when required.<ul><li>Protect organizational assets (information, software, hardware) against compromise.</li><li>Comply with Data Protection and Intellectual Property Rights legislation valid in KSA.</li></ul>JOB SPECIFICATIONQUALIFICATION<ul><li>Bachelor's degree in finance, Business Administration, Economics, or a related field.</li></ul>CERTIFICATION<ul><li>CME-1 Certification is required.</li></ul>EXPERIENCE<ul><li>Minimum of 8 years of experience in client care, customer service, or related roles, preferably within the financial services industry.</li><li>Proven track record in managing complex client relationships and resolving issues effectively</li><li>In-depth understanding of the regulatory landscape in Saudi Arabia, including compliance with CMA regulations.</li></ul>COMPETENCIES<ul><li>Exceptional Customer Service Skills</li><li>Strong Problem-Solving and Decision-Making Abilities.</li><li>Excellent Communication and Interpersonal Skills.</li><li>Attention to Detail and Quality Focus.</li><li>Ability to Multi-task in a Fast-Paced Environment.</li></ul><ul><li>Excellent command of Spoken and Written English Language.</li></ul>INTERNAL & EXTERNAL COMMUNICATION<ul><li>Regular interaction with RMs, Head of Business Development, and other departments to ensure cohesive client service.</li></ul>Important Note:<ul><li>The above is a partial list of duties; you may be expected to perform different tasks as necessary, suiting the business need to meet the overall business objectives.</li><li>The KPIs will be followed post acceptance.</li></ul>

Clients Care Manager

Big Fish Recruitment

The Role
 We are seeking an experienced and resourceful Accommodation Department Manager for our client, a top-tier Facilities Management Service Provider based in Riyadh, to manage all accommodation facilities and camps across multiple projects within the Kingdom of Saudi Arabia. This role is critical to ensuring the efficient, safe, and cost-effective management of staff accommodations, including labour camps and executive housing. The ideal candidate will have a strong background in facilities management, budgeting, P&L oversight, and multi-site operations. Key Responsibilities: - Lead and oversee the operations of all accommodation facilities and camps across all active and upcoming projects within the Kingdom. - Coordinate relocation and mobilization of staff between sites based on project demands. - Prepare, manage, and control departmental budgets for all accommodation-related activities across the Kingdom. - Monitor and report on P&L for the accommodation department. - Drive cost-saving initiatives while maintaining quality and compliance. - Ensure full compliance with Saudi labour laws, municipal regulations, and internal health and safety policies.
 
Requirements
 <ul>
<li>Bachelor’s degree in Facility Management, Business Administration, Hospitality Management, or related field. - Relevant experience in managing accommodations or camps across multiple sites - Strong understanding of budgeting, cost control, and P&L responsibility.</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Accommodation Department Manager

Arla Foods KSA

<div>
 
 
 Key responsibilities
 
 
 
 &bull; Manages a group of customers to achieve designated sales target levels.
 
 <ul>
 <li>
 Ensure and track media plan activities grid executed along with tracking media campaigns results.
 </li>
 <li>
 Ensure track ecommerce fly wheel fundamentals
 </li>
 <li>
 Regular audits hero images along with perfect products names
 </li>
 </ul>
 
 &bull; Develops profitable business with new/existing customers (with support from more experienced colleagues).
 
 
 &bull; Possesses analytical ownership and provides analysis/insights to support (Senior) Key Account Manager with customer plans.
 
 
 &bull; Applies detailed category/product knowledge as well as thorough knowledge of client business.
 
 
 &bull; Assists (Senior) Key Account Manager in customer management responsibilities.
 
 
 &bull; Handles routine customer enquiries as directed by (Senior) Key Account Manager.
 
 
 &bull; Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets.
 
 
 &bull; In charge of sales expansion, introducing new products/services to clients and organizing visits to current and potential clients.
 
 
 &bull; Submits short and long-range sales plans and prepares sales strategies using available marketing programmes to reach designated targets.
 
 
 &bull; Informs the clients about new products and services as they are introduced.
 
 
 &bull; Ensure policies, standards and procedures are followed.
 
 
 &bull; Responsible for retaining long-term customer relationships with established clients.
 
 
 &bull; Ensures that clients receive high-quality customer service.
 
 
 &bull; Informs clients about new products and services as they are introduced.
 
 
 &bull; In close corporation with own manager achieve sales targets and outcomes within the budget.
 
 
 &bull; Prepares data analysis and reports to evaluate previous initiatives and provide insights on future initiatives to be included within customer plan.
 
 
 
 
 
 
 Educational background/experience
 
 
 
 &bull; Advanced/well developed skills and knowledge within a specific discipline acquired either through significant years of experience (10-15 years + special training) or
 
 
 combination of formal education and 5-6 years of relevant work experience
 
 
 &bull; University Degree
 
</div>

Assitant manager - ecommerce key account

The International Academy - Amman

4. Customer Care Operations ExpertCompany: Industry  Diversified Group Job Location  Riyadh, Saudi Arabia Career Level  Upper Management (Manager, Director, Head) Date Posted  28-10-2025 Ref. Number  165778 Years of Experience: 16 - 16  Customer Care Operations ExpertJob Description and Requirements: Customer Care Operations Expert for our semi-government client in Riyadh. Utilities experience is a must, preferable experience will be in water sector. Bachelor's degree in business or related field. Master preferred. 20+ years demonstrated experience helping organizations design or implement eƯective strategy within Utility Companies. Mastery with Customer Resolution. An in-depth understanding of Data Quality tooling and framework approaches. Comfortable with direct exposure to executive stakeholders, board members, and regulators Executing on projects with an Agile delivery methodology Ability to work both as an individual contributor and collaboratively in a multi teams environment. Strong knowledge of Microsoft Excel, PowerPoint, BI and Access. Strong organizational skills and attention to detail. Strong oral and written communication skills. Kindly send CVs to : Industry  Diversified Group Job Location  Riyadh, Saudi Arabia Career Level  Upper Management (Manager, Director, Head) Date Posted  28-10-2025 Ref. Number  165778 Years of Experience: 16 - 16

Customer Care Operations Expert

Tamatem, Inc.

HalalaH

Boundlesshr

Explore 1512+ Clients care manager in House Counsel Jobs In Riyadh Saudi Arabia this November. Find roles across top companies and apply now to boost your career.

1512 clients care manager jobs IN House Counsel Jobs In Riyadh Saudi Arabia

Clients Care Manager

Accommodation Department Manager

Assitant manager - ecommerce key account

Customer Care Operations Expert

Customer Care Operations Expert

Customer Care Operations Expert

Customer Care Operations Expert