cloud operations manager

ITOrizon Inc

<div><div><div>Position title</div><div>
Manager/Director &ndash; Cloud Operations</div></div><div><div>
Description</div><div><p><b>
About Us:</b></p>
<p>
ITOrizon is a global consulting and technology company that helps enterprises design,<br>
implement, and optimize complex supply chain and digital transformation initiatives.<br>
Headquartered in Atlanta, USA, with offices in India (Bengaluru) and the UAE (Sharjah), we<br>
partner with global clients across retail, manufacturing, logistics, and distribution sectors.</p>
<p>
We combine deep domain expertise with modern technology to deliver practical, scalable<br>
solutions. Our teams work across strategy, implementation, and managed services &mdash; helping<br>
organizations adopt leading platforms such as Oracle, Manhattan, Blue Yonder, and our next-generation composable enterprise platform, Karolium.</p>
<p><b>
Role Overview:
</b></p><p>As the Manager of Cloud Operations, you will own the uptime, scalability, and observability of all environments&mdash;Dev, QA, UAT, Sandbox, and Production&mdash;across AWS, Azure, GCP, and on-prem infrastructure. You&rsquo;ll lead cross-functional teams in Ops, CloudOps, and FinOps, ensuring seamless deployments, proactive incident management, and cost-optimized cloud operations for our ERP-grade SaaS and PaaS offerings.</p>
</div></div><div><div>
Responsibilities</div><div><ul>
<li>Manage and optimize cloud environments across AWS (primary), Azure, GCP, and on-prem infrastructure</li>
<li>Own uptime, performance, and reliability across all environments: Dev, QA, UAT,<br>
Sandbox, and Production</li>
<li>Lead Kubernetes cluster operations, scaling, and lifecycle management</li>
<li>Drive observability strategy including monitoring, alerting, and logging across platforms</li>
<li>Oversee incident management, root cause analysis, and postmortem processes</li>
<li>Collaborate with Engineering, DevOps, and Product teams to ensure smooth deployments and environment readiness</li>
<li>Lead FinOps initiatives to monitor and optimize cloud spend across platforms</li>
<li>Establish and enforce SLAs, SLOs, and operational KPIs</li>
<li>Mentor and manage teams across CloudOps, InfraOps, and FinOps functions</li>
<li>Ensure operational excellence for ERP-grade SaaS and PaaS deployments</li>
</ul></div></div><div><div>Qualifications</div><div><ul>
<li>10+ years of experience in cloud infrastructure and operations management</li>
<li>Proven expertise in AWS and Azure; working knowledge of GCP and on-prem systems</li>
<li>Hands-on experience managing Kubernetes clusters in production environments</li>
<li>Strong background in incident response, observability, and performance tuning</li>
<li>Experience managing operations for ERP-grade SaaS/PaaS platforms</li>
<li>Familiarity with cloud cost optimization tools and FinOps principles</li>
<li>Excellent problem-solving, leadership, and communication skills</li>
<li>Proficiency with monitoring tools (e.g., Prometheus, Grafana, Datadog, ELK) and<br>
automation frameworks</li>
</ul>
<p><b>Good to have:</b></p>
<ul>
<li>Certifications in AWS, Azure, or Kubernetes</li>
<li>Experience with ERP or supply chain SaaS deployments</li>
<li>Exposure to compliance frameworks (SOC2, ISO 27001, etc.)</li>
<li>Knowledge of Infrastructure-as-Code (Terraform, Helm, etc.)</li>
</ul></div></div><div><div>Why Join Us?</div><div><ul>
<li>Lead mission-critical cloud operations for global SaaS and PaaS platforms</li>
<li>Work with cutting-edge technologies in a multi-cloud, hybrid environment</li>
<li>Be part of a high-performance team driving operational excellence</li>
<li>Competitive compensation, leadership opportunities, and career grow</li>
</ul></div></div><div><div>How to Apply:</div><div><p>
If you're ready to take ownership of cloud reliability and lead operations at scale for ERP-grade platforms, we&rsquo;d love to hear from you.</p>
<p>
Please visit our websites: www.ITOrizon.com &amp; www.Karolium.com</p>
<h4 class="jobSectionHeader"><b>
Email your Resume to </b><b>engage@itorizon.com</b></h4></div></div></div>
<br><div><div><div>Hiring organization</div></div><div></div><div><div>
Employment Type</div><div>
Full-time</div></div><div><div>
Experience</div><div><p>
10+ Years</p>
</div></div><div><div>
Role Category</div><div><p>
Manager / Director</p>
</div></div><div><div>
Industry</div><div>
Cloud Infrastructure | SaaS | PaaS | ERP | Enterprise Tech</div></div><div><div>
Job Location</div><div>
 Bangalore, India</div></div><div><div><div><div>
Date posted</div><div>
 November 6, 2025</div></div></div></div></div><p></p>

Manager/Director – Cloud Operations

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 <strong>
  Bengaluru, Karnataka, India; Gurugram, Haryana, India; Hyderabad, Telangana, India
 </strong>
 .
 <strong>
  Minimum qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in business, a quantitative field, or equivalent practical experience.
  </li>
  <li>
   10 years of experience in technical support service delivery or vendor management.
  </li>
  <li>
   6 years of experience in leading technical support teams, operations, strategy, and change management.
  </li>
  <li>
   Ability to work non-standard hours and differing work rotations/shifts.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in engaging with executive vendor account leaders, multi-vendor operations management for scaled operations, and vendor relationship management.
  </li>
  <li>
   Experience working in an operational or sourcing capacity within software engineering services.
  </li>
  <li>
   Knowledge of Google Cloud or other Cloud platforms.
  </li>
  <li>
   Understanding of service contracts, statements of work for outsourced operations.
  </li>
  <li>
   Ability to influence and engage with cross functional teams.
  </li>
  <li>
   Ability to communicate cross-functionally to multiple teams across all levels.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 The Google Cloud Platform team helps customers transform and build what's next for their business &mdash; all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers &mdash; developers, small and large businesses, educational institutions and government agencies &mdash; see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
 <br/>
 <br/>
 The Google Cloud Vendor Management Organization (VMO) has responsibility for extended workforce needs across Google Cloud, including vendor partner selection, governance and operations, and delivery management. In this role, you will focus on partnering with the business teams you support to achieve issue resolution and value creation to help set up Cloud for growth.
 <br/>
 <br/>
 Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate on the development and execution of the vendor strategy, sourcing, vendor selection, agreement and contracting for Cloud Engineering vendor requirements. This includes software development, testing, UX etc.
  </li>
  <li>
   Develop cost optimal operating models and service capabilities.
  </li>
  <li>
   Manage the overall relationship with the Engineering teams and collaborate with cross functional teams across Google to drive results.
  </li>
  <li>
   Identify, prioritize, and deliver solutions and run operational initiatives across the globe to scale and transform services while measuring the business impact of those solutions in order to provide insights to leadership and inform further innovation.
  </li>
  <li>
   Monitor operational and compliance risk for vendor operations.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>


Vendor Manager, Cloud Vendor Management Organization

Capgemini

<p>A background in Cloud technology and experience with transforming and implementing cloud operating models for enterprise technology organizations.</p><p>Experience managing cloud maturity and capability assessments, leading the design and implementation of cloud governance and operational processes and developing transformation roadmaps.</p><p>Experience designing Operating models and helping customer transition towards a Cloud First organization, processes and culture Job Description - Grade Specific [Op model] Strong familiarity with platform and/or product team composition and operationalization [Op model] Knowledge of and experience in designing and building cloud operating model functional organizational components (e.g. Cloud Business Office, Cloud Security, Cloud Operations, Data, Analytics &amp; AI, Product Management and Engineering)</p>

Cloud Operating Model - C1

PaperDrop Corp.

<p><b>Start Date:</b> ASAP</p><p><b>Essential Skills &amp; Qualifications:</b> We are looking for candidates who possess the following:</p><p><b>Skills:</b></p><ul><li>Cloud Op Model Expertise</li><li>GCP Experience</li><li>Project management experience and able to work with a high degree of autonomy.</li><li>10+ years of consulting/similar experience.</li><li>Ability to pick up new frameworks and concepts quickly and be effective with a short ramp up time.</li></ul><p><b>Description of responsibilities:</b></p><ul><li>A background in Cloud technology and experience with transforming and implementing cloud operating models for enterprise technology organizations.</li><li>Managing cloud maturity and capability assessments, leading the design and implementation of cloud governance and operational processes and developing transformation roadmaps.</li><li>Designing Operating models and helping customers transition towards a Cloud First organization, processes and culture.</li><li>Strong familiarity needed with platform and/or product team composition and operationalization.</li><li>Knowledge of and experience in designing and building cloud operating model functional organizational components (e.g. Cloud Business Office, Cloud Security, Cloud Operations, Data, Analytics &amp; AI, Product Management and Engineering)</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Kuwait City: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul><p>Experience:</p><ul><li>consulting: 10 years (Preferred)</li></ul>

Cloud Operating Model Consultant

<div><p><b>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</b></p><p></p><p><br>
Would you like to become part of the world's most international company in the world?</p><p>
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p><br>
<br>
Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express<br>
</p><p>Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist!</p><p></p><p><b><br>
Overall Role Purpose</b></p><p></p><p>
Lead and modernize end-user services, digital workplace platforms, and cloud hosting operations across 19 MENA countries supporting 6,000+ users. Deliver secure identity services, automation-driven IT operations, and resilient cloud/on-prem hosting. Drive continuous improvement, financial efficiency, and strong alignment with global IT standards.</p><p></p><p><b>
Your Tasks:</b></p><p><b>
Digital Workplace &amp; End-User Service:</b></p><ul><li>
Own end-to-end end-user services delivery across MENA.</li><li>
Manage Microsoft 365, Intune, Azure AD, devices, collaboration tools, and access services.</li><li>
Enable zero-touch provisioning and automation to reduce support demand.</li><li>
Deliver digital employee experience and self-service capabilities.</li><li>
Monitor and improve endpoint health, adoption, and productivity metrics.</li></ul><p></p><p><b>
Application Hosting &amp; Cloud Operations:</b></p><ul><li>
Oversee server estate across private cloud, VMware, and Azure.</li><li>
Manage build/run lifecycle, patching, upgrades, DR, backup standards.</li><li>
Standardize application hosting, security baselines, and performance KPIs.</li><li>
Support migration to cloud and modernization initiatives.</li><li>
Maintain CMDB accuracy and infrastructure lifecycle planning.</li></ul><p></p><p><b>
Service Operations &amp; Reliability:</b></p><ul><li>
Drive ITIL v4 service management practices.</li><li>
Improve MTTR, SLA performance, and proactive monitoring.</li><li>
Implement experience-based SLAs and service analytics.</li><li>
Manage audits, compliance checks, and configuration standards.</li></ul><p><b>
Cybersecurity &amp; Compliance:</b></p><ul><li>
Enforce identity security, MFA, conditional access, zero-trust policies.</li><li>
Support compliance for data privacy and regulated jurisdictions.</li><li>
Partner with security teams on risk mitigation and incident response.</li></ul><p><b>
Cost Optimization &amp; FinOps:</b></p><ul><li>
Lead cost control and budget optimization for workplace and hosting services.</li><li>
Manage licensing, assets, cloud consumption, and vendor contracts.</li><li>
Run continuous TCO reduction and capacity optimization programs.</li></ul><p><b>
Leadership &amp; Stakeholder Management:</b></p><ul><li>
Partner with country IT teams and global IT functions.</li><li>
Manage strategic vendors and service providers.</li><li>
Build skills in automation, scripting, cloud, and experience analytics.</li></ul><p><b>
Your Profile:</b></p><ul><li>
Bachelor&rsquo;s degree in computer science, Engineering, or related field</li><li>
12+ years in IT infrastructure/workplace roles</li><li>
5+ years managing end-user services and cloud platforms in multinational environments</li><li>
Deep expertise in Microsoft technologies (M365, Azure, Windows Server/Client, Identity management &amp; Directory Services).</li><li>
Strong proficiency in VMware virtualization, cloud orchestration (private/public), and ITIL v4 best practices.</li><li>
Financial expertise in budget forecasting, vendor ROI analysis, and CAPEX/OPEX optimization.</li><li>
Proven success in designing cloud-first strategies that minimize downtime and ensure compliance with GDPR, ISO 27001, and industry standards.</li><li>
Executive-level communication translates complex technical issues into clear business value for C-suite stakeholders.</li><li>
Conflict resolution navigates cross-functional priorities to drive innovation while maintaining operational stability.</li><li>
Strategic decision-making aligns IT initiatives with business goals to enhance efficiency, security, and scalability.</li><li>
Crisis management anticipates risks, mitigates disruptions, and ensures business continuity.</li></ul><p></p><p><b>
Our Offer:</b></p><ul><li> Strong career support in an international environment.</li><li> Great culture and colleagues.</li><li> Multifarious benefit program.</li></ul><p></p><p>
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</p><p></p><p><b><br>
We look forward to receiving your application!</b></p></div><p></p>

IT Regional Service Manager

Tata Communications

<div>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 <br/>
 <br/>
 Job Description �Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud &amp; security/Unified Collaboration/Mobility &amp; IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process &amp; cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit�s overall results. Responsibilities �Lead domain specific operations team to meet the uptime targets. �Manage network operations and maintenance, this may include marine cables, network equipment�s, facility, security operations for all sites and network. �Ensure timely identification &amp; fixing of network failures, review repeat issues to ensure permanent remedial actions are taken. �Lead and drive operational review meetings with vendors. �Develop tactics for improving operation efficiencies while improving service levels, employee retention and operational costs. �Provide direction and escalation support to 24/7 NOC team. �Manage difficult customer situations; respond promptly to customer needs; respond to requests for service and assistance. �The role will lead a large team. Desired Skill sets �Extensive experience in operations and project implementation of network technology �Customer experience management �Understanding of domain and related technologies
</div>


Assistant Manager - Global Network Operations

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