cloud services engineer

Microsoft

<div>
 We are the Windows Servicing and Delivery (WSD) organization, our core mission is to keep customers protected and productive by delivering seamless and timely Windows updates to our customers in existing and future versions of Windows. This work demands solving complex challenges in the Windows operating systems and building mission-critical services and infrastructure. In addition to updates, we empower commercial and enterprise customers with products and solutions to deploy and secure their devices effectively.
 
 
 Our Autopatch Service team is looking for a highly motivated
 
 Software Engineer II
 
 to join our mission. In this role, you will lead the design, development, and deployment of highly scalable, reliable software systems, shape technical strategies, and build cloud services that operate at high availability and scale.
 
 
 As a member of the team, you will act as a Designated Responsible Individual (DRI) in an on-call rotation to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems.
 
 
 We value passion, creativity, agility, accountability and desire to learn new complex technical areas. Our customers are at the heart of everything we do, and delivering exceptional Windows experiences is our top priority. Their excitement fuels our passion for building high-quality solutions.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 If you're excited about building world-class teams, thrive on solving tough problems, and are driven by customer impact, we&rsquo;d love to hear from you.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design, develop, and operationalize the deployment of complex, enterprise-grade cloud services that leverage multiple services and platforms, ensuring high availability, scalability, robustness, and observability.
 </li>
 <li>
 Create, implement, optimize, debug, refactor, and reuse code to enhance performance, maintainability, effectiveness, and return on investment (ROI).
 </li>
 <li>
 Leverage subject-matter expertise of product features and partner with stakeholders to drive project plans, release plans, and work items for the work group. Drive the identification of dependencies and the development of design documents for products, applications, services, or platforms.
 </li>
 <li>
 Act as a Designated Responsible Individual (DRI) and guide other engineers by developing and following the playbook, working on call to monitor systems/products/services for degradation, downtime, or interruptions, alerting stakeholders about status, and initiating actions to restore systems/products/services for both simple and complex problems when appropriate.
 </li>
 <li>
 Lead by example, engage in discussions on the architecture of products or solutions, and apply engineering principles to establish robust and maintainable architecture and designs.
 </li>
 <li>
 Act as a Designated Responsible Individual (DRI) in an on-call rotation (typically 24/7 for one week every 6-8 weeks) to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems.
 </li>
 <li>
 Ideate, Innovate as needed to bring better User Experience and Engineering Optimizations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
 </li>
 <ul>
 <li>
 OR equivalent experience.
 
 </li>
 </ul>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
 </li>
 <ul>
 <li>
 OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
 </li>
 <li>
 OR equivalent experience.
 </li>
 </ul>
 <li>
 5+ years of professional software development experience in C#, Azure and Cloud Technologies.
 </li>
 <li>
 Experience with large scale services, architecture and technologies.
 </li>
 <li>
 Experience building solutions.
 </li>
 <li>
 Experience with UI and scripting languages.
 </li>
 <li>
 Proven design and problem-solving skills, with an emphasis on quality and engineering excellence.
 </li>
 <li>
 Demonstrated experience in collaborating with geographically distributed partner teams.
 </li>
 <li>
 Proven communication skills, both verbal and written.
 
 </li>
 </ul>
 #wsdjobs #wsdindia #ewdindia  #wsd #CPC #AutoPatch
 
 
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Software Engineer II

Axon

<div><div><h4 class="jobSectionHeader">Join Axon and be a Force for Good.</h4>

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. 
 
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</div><h4 class="jobSectionHeader">
Your Impact
</h4>As a Software Engineer II, you'll help design, build, and maintain scalable, high-availability cloud services that power Axon's mission of protecting life. You'll contribute across the full stack&mdash;from backend APIs and data services to user-facing components&mdash;and play a key role in delivering reliable, secure, and performant software. 
 
You'll collaborate closely with senior engineers, product managers, and designers to implement new features, improve existing systems, and solve complex technical challenges. You'll be hands-on in writing high-quality code, participating in design and code reviews, and ensuring that your work aligns with our engineering standards and long-term goals. 
If you're eager to deepen your technical expertise, contribute to meaningful products, and learn from talented peers in a culture that values ownership and impact, this role is for you.

Location: This role is based out of our Boston office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. 
Reports to: Manager, Software Engineering 
Direct Reports: None
<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Design, develop, and maintain backend and frontend components for scalable, cloud-based systems.</li>
<li>Collaborate with Product and Design to define requirements, scope features, and deliver high-quality software.</li>
<li>Participate in code reviews and contribute to improving engineering standards, security, and reliability.</li>
<li>Troubleshoot production issues and optimize system performance and scalability.</li>
<li>Partner with other teams to ensure seamless integration and data consistency across services.</li>
<li>Contribute to technical documentation and share knowledge with peers.</li>
<li>Help build services that meet high expectations for availability, latency, and data integrity.</li>
<li>Explore ways to leverage AI and automation to enhance customer experiences.</li>
</ul>
<h3 class="jobSectionHeader">What You'll Bring</h3>
<ul><li>Bachelor's Degree in Computer Science, Engineering, or a related field.</li>
<li>4&ndash;8 years of experience building and maintaining production systems.</li>
<li>Strong backend development skills in Java, Go, or Scala with an understanding of distributed system fundamentals.</li>
<li>Experience with SQL and NoSQL databases, including schema design and performance optimization.</li>
<li>Familiarity with cloud platforms (Azure, AWS, or GCP) and modern deployment practices.</li>
<li>Working knowledge of React and modern JavaScript frameworks for frontend development.</li>
<li>Strong problem-solving skills, curiosity, and a desire to continuously learn and grow.</li>
<li>Excellent collaboration and communication abilities in a cross-functional environment.</li>
</ul>
<h4 class="jobSectionHeader">Benefits that Benefit You</h4>
<ul><li>Competitive salary and 401k with employer match</li>
<li>Discretionary paid time off</li>
<li>Paid parental leave for all</li>
<li>Medical, Dental, Vision plans</li>
<li>Fitness Programs</li>
<li>Emotional &amp; Mental Wellness support</li>
<li>Learning &amp; Development programs</li>
<li>And yes, we have snacks in our offices</li>
</ul>
Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 141,000 in the lowest geographic market and USD 225,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.<div>
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. 


Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent &mdash; regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances &mdash; and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</div></div>

Capital Security Systems

We are seeking a Senior Cloud Security Engineer to design, implement, and maintain secure, compliant, and resilient cloud infrastructures across AWS, Azure, and GCP. The role requires deep technical expertise in cloud security, compliance with regional and global regulations, and the ability to drive security transformation for mission-critical environments.The candidate will work closely with architecture, DevOps, SOC, and regulatory teams to protect cloud workloads, ensure compliance, and strengthen trust in digital services.Key Responsibilities<ul><li>Lead secure cloud architecture design and reviews for IaaS, PaaS, and SaaS workloads.</li></ul><ul><li>Implement Identity and Access Management (IAM), RBAC, MFA, SSO, and secrets management.</li></ul><ul><li>Build and enforce cloud security governance frameworks aligned with ISO 27001, NIST CSF, CIS benchmarks, and GCC regulatory bodies.</li></ul><ul><li>Secure cloud networks (VPCs/VNets, security groups, firewalls, segmentation, VPN, private endpoints).</li></ul><ul><li>Manage encryption, KMS/HSM, PKI, and secure key lifecycle management.</li></ul><ul><li>Integrate security into CI/CD pipelines with DevSecOps practices (IaC scanning, SAST, DAST, container security).</li></ul><ul><li>Deploy and manage cloud-native security tools (AWS GuardDuty, Azure Defender, GCP SCC).</li></ul><ul><li>Threat detection and monitoring using SIEM/SOAR (Splunk, Sentinel, QRadar, Elastic).</li></ul><ul><li>Conduct vulnerability management and remediation for cloud workloads, including containers and serverless.</li></ul><ul><li>Lead incident response, digital forensics, and root cause analysis for cloud incidents.</li></ul><ul><li>Ensure compliance with GCC and international data regulations (see section below).</li></ul><ul><li>Mentor junior engineers and promote a security-first culture across teams.</li></ul><ul><li>Strong expertise in AWS, Azure, and/or GCP cloud security services.</li></ul><ul><li>DevSecOps &amp; IaC Security (Terraform, CloudFormation, ARM Templates, Kubernetes, Docker security).</li></ul><ul><li>Zero Trust Architecture and SASE frameworks.</li></ul><ul><li>Cloud Posture Management (CSPM) and Workload Protection (CWPP) tools.</li></ul><ul><li>Familiarity with multi-cloud and hybrid cloud models.</li></ul><ul><li>Strong scripting &amp; automation (Python, Bash, PowerShell).</li></ul><ul><li>API security, microservices security, and serverless protection.</li></ul><ul><li>Threat intelligence &amp; SOC collaboration.</li></ul><ul><li>Regulatory &amp; Compliance Knowledge (GCC Focus)</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s in Computer Science, Information Security, or equivalent.</li></ul><ul><li>6&ndash;10+ years in cybersecurity, with 4+ years focused on cloud security engineering.</li></ul><ul><li>Hands-on multi-cloud experience (AWS, Azure, GCP).</li></ul><ul><li>Deep understanding of network security, IAM, and encryption.</li></ul><ul><li>Strong incident response and forensic skills in cloud environments.</li></ul><ul><li>Certifications (highly valued in GCC):</li></ul>o	AWS Certified Security &ndash; Specialtyo	Microsoft Certified: Azure Security Engineer Associate / Experto	Google Professional Cloud Security Engineero	CISSP / CCSPo	CISM / ISO 27001 Lead Implementer (bonus)Job Type: Full-time

Senior Cloud Security Engineer

Apple

<div>Are you meticulously organized and highly observant? Join our Information Systems and Technology group and play a vital function on one of two Apple teams: Software and Services and Corporate Functions. From Apple ID to the Apple website to our data centers around the globe, our diverse collection of engineers, designers and creators manage the massive systems and services that so many people rely on every single day! The Applied Machine Learning team has been at the forefront of accelerating digital transformation through machine learning across Apple's enterprise ecosystem. The proven ML Platforms, Solutions, and Services provide a comprehensive suite of capabilities to achieve efficiency, agility, and innovation at Apple scale-serving business-critical needs across Apple&rsquo;s enterprise. We are looking for a talented engineer to join our team to bring passion for infrastructure and distributed systems, to build world-class platforms/products at a very large scale across cloud environments.
 
 
Description 
 
Embark on a transformative journey as a Software Engineer within Apple's esteemed Applied Machine Learning Team, where you will assume a pivotal role in architecting and orchestrating the high-performance, scalable enterprise platforms that underpin our groundbreaking Data, ML and inferencing platforms. You shall be entrusted with the stewardship of ensuring unparalleled availability, optimal performance, and minimal latency for our high-throughput applications, thereby directly influencing and elevating the customer experience. Your responsibilities will encompass the management of diverse workloads across ML/Data/Inference platforms, coupled with the exploration and evaluation of latest open source technologies and innovative solutions. A proven aptitude for outstanding interpersonal communication and the capacity to collaborate seamlessly across multifaceted business and technical teams are paramount. We are looking for enthusiastic engineers with interest in one of the following areas: &bull; Platform Reliability Engineer &bull; Big Data Engineer &bull; ML Engineer
 
 
Minimum Qualifications 
<ul><li>
Bachelor&rsquo;s Degree in Computer Science, Computer Engineering or equivalent.
</li><li>AWS/GCP or Kubernetes Experience
</li><li>Proficient programming knowledge in one of the following areas: Python, Java, or Go Programming and ability to read and explain open source codebase
</li><li>Understanding or exposure in Operating Systems or Networking and Security Principles
</li><li>Relevant Internship experience
</li></ul> 
Preferred Qualifications 
<ul><li>
Excellent analytical &amp; problem solving skills
</li><li>Exposure to Data processing and Model Training or FineTuning methodologies
</li><li>Exposure to Spark/Flink and other modern cloud native big data technologies
</li><li>Exposure to Cloud managed services like AWS BedRock/GCP Vertex AI
</li><li>Exposure to various LLM infrastructure like GPUs, TPUs &amp; Inferentia
</li><li>Understanding of Networking concepts on Cloud, like VPCs, DNS, Security Groups, Kubernetes network model
</li>Expertise in Performance tuning JVMs &amp; Operating Systems like Linux 
<li>
</li></ul> 
 
Submit CV</div>

Reliability Engineer

UPMC

<div><div>UPMC is looking for a Cloud Engineer, Intermediate to join their team. If you have experience with Azure, a security mindset, and looking to join a team of Life Changers, APPLY NOW!
Work Location: Hybrid- on-site limited only when needed. Must be able to work eastern standard time.
Purpose: 
UPMC is looking to hire an Intermediate Cloud Engineer to work within the Corporate Technology Services Team. This position will be working on a team that has three major goals: Innovation, Collaboration, and Continuous Improvement, on a 360 platform, responsible for Cloud Strategy including, but not limited to Infrastructure, Security, Architecture, and Governance. Under the general direction of management, this Intermediate position requires technical knowledge in the areas of cloud, security, network, and systems design to drive development, DevOps, implementation, and automation across various domains and projects. Technical experience and analytical capabilities to troubleshoot complex systems. Define project plans, implement, and maintain Cloud environments, and provide services to meet client and business needs within budget and targeted deadlines. 
 
Responsibilities: 
<ul><li>While under the direction of management and other senior team members, the Intermediate Cloud Engineer, maintains systems, participates in projects, provides end user and application support, contributes to team documentation, and continually contributes to process improvement.</li><li>
Plan and execute on technical design on major new platforms and products, with a team of engineers.</li><li>
Analyze customer needs, create technical designs and documents as needed.
</li><li>Document Cloud policies and procedures. Perform research and analysis required for project proposals, system modifications, and new products.</li><li>
Review Cloud tool sets regularly for efficiency, cost, and performance.
</li><li>Conduct research on cloud environment issues and attend meetings to propose technical solutions for user requests.</li><li>
Implement tools and processes to maximize efficiency and automation.
</li><li>Performs all other related duties as assigned, including responding to production issues as needed 24x7x365.</li><li>
Performs in accordance with system-wide competencies/behaviors.</li><li>
Performs other duties as assigned.</li></ul></div><div><ul><li>
Ideal candidate will have 2+ years Azure (IaaS, PaaS, &amp; SaaS) with 3-5 years overall IT experience in mid to complex sized organizations.
</li><li>Microsoft Azure Administrator and/or AWS certification preferred.
</li><li>Must have sound understanding of SQL, Web, Networking, and Security best practices.
</li><li>Must have a Security mindset with an understanding of HIPAA and Data Privacy.
</li><li>Working knowledge of DevOps, application, and data integration.
</li><li>Understanding of Container services.
</li><li>Ability to script using PowerShell or Python.
</li><li>Ability to understand and work with Azure Resource Manager Templates</li><li>
Ability to multi-task, manage projects, and have a production support mentality.
</li><li>Excellent written and verbal communication skills.
</li></ul>Preferred:<ul><li>
Operating System Infrastructure experience.</li><li>
Comfortable working with multiple technologies that change on a consistent basis.</li><li>
Azure, AWS or GCP knowledge.</li><li>
OS &ndash; Network &amp; Firewall Troubleshooting.</li><li>
Knowledge in automation and scripting languages.</li><li>
IT Security.</li><li>
Current or Past UPMC employee or contractor
</li></ul>Licensure, Certifications, and Clearances: 
<ul><li>Act 34</li></ul> 
UPMC is an Equal Opportunity Employer/Disability/Veteran</div></div>

Cloud Engineer, Intermediate

<div></div><div><div><div><div><ul><div>5 - 7 Years</div>
<div></div><div>1 Opening</div>
 <div>Chennai, Kochi, Pune, Trivandrum</div></ul></div><div> 
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader">Role description</h3>
<div>We are seeking a highly skilled Site Reliability Engineer (SRE) with strong expertise in Google Cloud Platform (GCP) and CI/CD automation to lead cloud infrastructure initiatives. The ideal candidate will design and implement robust CI/CD pipelines, automate deployments, ensure platform reliability, and drive continuous improvement in cloud operations and DevOps practices.

Key Responsibilities:
<ul>
<li>Design, develop, and optimize end-to-end CI/CD pipelines using Jenkins, with a strong focus on Declarative Pipeline syntax.</li>
<li>Automate deployment, scaling, and management of applications across various GCP services including GKE, Cloud Run, Compute Engine, Cloud SQL, Cloud Storage, VPC, and Cloud Functions.</li>
<li>Collaborate closely with development and DevOps teams to ensure seamless integration of applications into the CI/CD pipeline and GCP environment.</li>
<li>Implement and manage monitoring, logging, and ing solutions to maintain visibility, reliability, and performance of cloud infrastructure and applications.</li>
<li>Ensure compliance with security best practices and organizational policies across GCP environments.</li>
<li>Document processes, configurations, and architectural decisions to maintain operational transparency.</li>
<li>Stay updated with the latest GCP services, DevOps, and SRE best practices to enhance infrastructure efficiency and reliability.</li>
</ul>
Mandatory Skills:
<ul>
<li>Google Cloud Platform (GCP) &ndash; Hands-on experience with core GCP compute, networking, and storage services.</li>
<li>Jenkins &ndash; Expertise in Declarative Pipeline creation and optimization.</li>
<li>CI/CD &ndash; Strong understanding of automated build, test, and deployment workflows.</li>
<li>Solid understanding of SRE principles including automation, scalability, observability, and system reliability.</li>
<li>Familiarity with containerization and orchestration tools (Docker, Kubernetes &ndash; GKE).</li>
<li>Proficiency in scripting languages such as Shell, Python, or Groovy for automation tasks.</li>
</ul>
Preferred Skills:
<ul>
<li>Experience with Terraform, Ansible, or Cloud Deployment Manager for Infrastructure as Code (IaC).</li>
<li>Exposure to monitoring and observability tools like Stackdriver, Prometheus, or Grafana.</li>
<li>Knowledge of multi-cloud or hybrid environments (AWS experience is a plus).</li>
<li>GCP certification (Professional Cloud DevOps Engineer / Cloud Architect) preferred.</li>
</ul></div>
<h3 class="jobSectionHeader">Skills</h3>
<div>Gcp,Jenkins,CICD</div></div></div></div>
 <div><h3 class="jobSectionHeader">About UST</h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Site Reliability Engineer (SRE) – GCP & CI/CD Automation

Citi

<div>The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. 
 
Responsibilities:<ul><li>
Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services</li><li>
Drive Root Cause Analysis (RCA) post restoration of service</li><li>
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks</li><li>
Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary</li><li>
Provide technical/strategic direction and act as advisor/coach to lower level analysts</li><li>
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices</li><li>
Responsible for overall operating system applications</li><li>
Contribute to technical direction and strategic decisions</li><li>
Has the ability to operate with a limited level of direct supervision.
</li><li>Can exercise independence of judgement and autonomy.
</li><li>Acts as SME to senior stakeholders and /or other team members.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
Qualifications:<ul><li>
8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement</li><li>
Ability to communicate technical concepts to non-technical audience</li><li>
Ability to work with virtual and in-person teams, and work under pressure or to a deadline</li><li>
Experience in a Financial Services or large complex and/or global environment preferred</li><li>
Effective written and verbal communication skills</li><li>
Effective analytic/diagnostic skills</li></ul> 
Education:<ul><li>
Bachelor&rsquo;s/University degree or equivalent experience</li></ul> 
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Title Public Cloud Operational Support Junior Engineer
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi&rsquo;s Public Cloud Organization.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
We are seeking a detail-oriented and proactive Cloud Operations Support Engineer to join our growing Cloud Infrastructure team. The public cloud operational support engineer is responsible for ensuring the stability performance and availability of cloud-based infrastructure and services across platforms such as AWS and GCP. This role supports day-to-day operations including incident response monitoring access management provisioning and troubleshooting of cloud resources. The engineer will work closely with application teams your team, and cloud architecture to enforce operational best practices, implement automation, and drive service reliability.
What you&rsquo;ll do
The ideal candidate will have hands on experience supporting cloud platforms and a strong focus on incident response, automation and continuous improvement. The engineer to also play a vital role in promoting a culture of accountability, continuous improvement and operational maturity across the cloud support function<ul><li>
Drive Incident management, including triage, impact assessment and coordination with engineering teams to resolve issues.</li><li>
Participate in on-call rotation for high severity / major incidents support coverage.</li><li>
Provide Root Cause Analysis (RCA) post restoration of service.</li><li>
Design testing approaches, complex processes, reporting streams, and lead/assist with the automation of repetitive tasks</li><li>
Create, Maintain and enhance operational runbooks, SOPs and knowledge base articles.</li><li>
Support provisioning and configuration of Cloud resources across multiple environments.</li><li>
Implement and maintain monitoring, logging and alerting tools ( ex: CloudWatch, Stackdriver, Prometheus etc) &amp; Monitor AWS/GCP infrastructure and services to ensure availability, performance and reliability.</li></ul><ul><li>
Assist in deployments, patching and disaster recovery procedures.</li></ul>
What we&rsquo;ll need from you<ul><li>
8 plus years of experience in roles centred around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement.</li><li>
Experience in Cloud Operations/ support and site reliability.</li><li>
Hands on experience with AWS and/ or GCP.</li><li>
Proficiency with Infrastructure as code (IaC) tools like Terraform, CloudFormation, Working knowledge of scripting ( bash, Python or similar), Strong understanding of networking, DNS, IAM, load balancing &amp; cloud native services.</li><li>
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices</li><li>
Effective written and verbal communication skills</li></ul>
-
Job Family Group:
Technology
-
Job Family:
Infrastructure
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Infrastructure Senior Tech Analyst - Assistant Vice President

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