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supply chain - data scientist ,cloud- senior manager

cloud solution architecture

Microsoft

<div>
 With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&amp;S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft&rsquo;s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers&rsquo; expectations in every interaction, whether in-product, digital, or human-centered. CE&amp;S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft&rsquo;s portfolio of solutions and products. Join CE&amp;S and help us accelerate AI transformation for our customers and the world.
 
 
 The Global Customer Success (GCS) organization, an organization within CE&amp;S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
 
 
 We are looking for a highly motivated and passionate Cloud Solution Architect (CSA) focusing on Data and AI solution area to join the Customer Success Team. As part of this role. you will be responsible
 
 
 for technical Customer engagements, working with the most challenging and exciting projects within
 
 
 Microsoft Azure customer base. This customer-facing position is a hands-on technical role spanning
 
 
 across design, build, and operations with a focus on issue. The role requires coaching team members to focus on customer experience through efficient delivery, driving adherence to Microsoft standards and recommended practices, and providing a holistic perspective of customer challenges and competitor architectures. The role is within the CSA Global Delivery team. It is a centralized group consisting of both full-time employees (FTEs) and Vendor CSAs dedicated to enhancing the customer's experience with Microsoft as they transition to hybrid/public cloud solutions.
 
 
 This role is flexible in that you can work up to 50% from home.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 This role is flexible in that you can work up to 50% from home.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 Customer Centricity
 
 
 <ul>
 <li>
 Gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams to add and prioritize. Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory. Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team.
 </li>
 <li>
 Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Supports definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation.
 </li>
 <li>
 Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, and takes action appropriately.
 
 
 </li>
 </ul>
 Business Impact
 
 
 <ul>
 <li>
 Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations (e.g., by application of technical capabilities). Routes non-technical issues for removal by the appropriate party. Applies broad business and technical knowledge across various architecture or other Microsoft solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Shapes and enhances customers' requirements.
 </li>
 <li>
 Proactively uses knowledge of the products, services, and value propositions of Microsoft and its competitors in customer/partner conversations to identify growth opportunities based on knowledge of customer/partner needs. Contributes to increase in consumption and aligns with Customer Success Account Management or other Account Team members on customer/partner priorities to drive growth in consumption via cost optimization, operational excellence performance efficiency, and security. Drives architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer/partner usage and consumption. Ensures that the customer/partner's application has as few points of failure as possible. Consults and provides thought leadership for technical solution design, development, and deployment and supports the customer/partner throughout implementation to achieve value outcomes and Microsoft's Customer Promise.
 </li>
 <li>
 Understands industry trends and the competitor's architecture solutions and identifies Microsoft's strengths over competitive solutions to drive conversations with customers/partners and convince them of solution.
 
 
 </li>
 </ul>
 Technical Leadership
 
 
 <ul>
 <li>
 Demonstrate the capability to act as CSA Pod Lead with ability to drive planning and delivery of Pod team by engaging CSAM and ATU, manage customer relationship by conducting monthly engagement reviews and assuring quality and be accountable for capacity planning, hiring, skilling and utilization of Pod members.
 </li>
 <li>
 Proactively develops technical and professional learning and development plan in alignment with and support from their manager. Role models effective technical readiness. Acts as a mentor and role model to less experienced colleagues to educate them on technical and non-technical concepts. Participates in development opportunities (e.g., Ready, Build, Ignite).
 </li>
 <li>
 Shares ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.
 </li>
 <li>
 Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration. Proactively identifies gaps through delivery and communicating those gaps to others (e.g., Leadership, managed intellectual property [MIP], Design, and Governance). Applies subject matter expertise to develop new IP that fills identified gaps
 
 
 </li>
 </ul>
 
 Important Key Criteria
 
 
 
 <ul>
 <li>
 Should have potential to scale as CSA Pod Lead with ability to lead planning and delivery of vendor Pod team by engaging account team
 </li>
 <li>
 Manage customer relationship by conducting monthly engagement reviews and assuring quality and be accountable for capacity planning, hiring, skilling and utilization of Pod members.
 
 
 </li>
 </ul>
 Additional details
 
 
 
 Qualifications
 
 
 
 
 Required/minimum qualifications
 
 
 
 Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
 
 
 
 Additional Or Preferred Qualifications
 
 
 
 Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
 
 
 4+ years experience working in a customer-facing role (e.g., internal and/or external).
 
 
 4+ years experience working on technical projects.
 
 
 Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
 
 
 <ul>
 <li>
 Level 300-400 advanced/experienced resource on SQL Server. Fundamentals should be clear with basic concepts, architecture of SQL Server.
 </li>
 <li>
 Strong with SQL Server Core/Engine &ndash; Concepts, Architecture, Performance, High Availability (Failover Cluster, Availability Group), Migration/Upgrade, Security, Maintenance, Well versed with evolution of SQL server &amp; enhancements with each version of SQL server, Hands on &amp; practical experiences.
 </li>
 <li>
 Breadth skills on other components like Power BI &amp; SSRS, SSIS, SSAS and Azure (Data services).
 </li>
 <li>
 Exceptional Hands on &amp; practical experiences working on Reactive scenarios. Troubleshooting skills on Performance, High Availability (Failover Cluster, Availability Group), Migration/Upgrade, SQL setup/patches, Security, Maintenance. Should be able to handle SQL Server Administration &amp; Operational troubleshooting reactive scenarios as needed. On reactive scenarios should be able to drive clear action plans, follow up to closure.
 </li>
 <li>
 Technical Leadership quality and escalation handling skills.
 </li>
 <li>
 Should be able to converse with stakeholders/business/application owners.
 </li>
 <li>
 Collaborating &amp; Partnering with team members internally &amp; externally.
 </li>
 <li>
 Ready to deliver as soon as possible. Should not be dependent on ramp up/training to start delivering on SQL related work.
 
 
 </li>
 </ul>
 
 Demonstrate Hands-on Expertise In
 
 
 
 <ul>
 <li>
 Azure Data Factory, Azure Data Lake, SQL Pools, Spark Pools
 </li>
 <li>
 Azure ML, Cognitive Services, OpenAI, Power BI, Microsoft Fabric
 </li>
 <li>
 Databricks, Delta Lake, Unity Catalog, Synapse Pipelines
 </li>
 <li>
 Ensure solutions meet enterprise-grade standards for performance, security, scalability, and governance.
 
 
 </li>
 </ul>
 Technical Leadership
 
 
 <ul>
 <li>
 Serve as a trusted advisor to customer executives, architects, and developers on AI strategy, data governance, and analytics modernization.
 </li>
 <li>
 Drive proof-of-concepts (POCs) and minimum viable products (MVPs) for AI and analytics use cases.
 </li>
 <li>
 Guide customers in deploying ML models, building data pipelines, and operationalizing AI solutions
 </li>
 <li>
 Lead technical engagements with enterprise customers focused on data modernization, advanced analytics, and AI/ML solutioning.
 </li>
 <li>
 Architect and implement scalable solutions using Azure Synapse, Azure Databricks, Azure Machine Learning, Power BI, and Microsoft Fabric.
 </li>
 <li>
 Translate business requirements into technical architectures that leverage AI services, data lakes, real-time intelligence, and predictive analytics.
 
 
 </li>
 </ul>
 AI-900: Azure AI Fundamentals (Required)
 
 
 DP-100: Azure Data Scientist Associate
 
 
 DP-600: Fabric Analytics Engineer Associate
 
 
 DP-700: Fabric Data Engineer Associate
 
 
 PL-300: Power BI Data Analyst Associate
 
 
 DP-300: Azure Database Administrator Associate
 
 
 DP-420: Azure Cosmos DB Developer
 
 
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Cloud Solution Architecture

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 8 years of experience in designing and implementing supply chain functions.
 </li>
 <li>
 Experience in working with database technologies, including both standalone and cloud-based databases, for data extraction and quantitative data manipulation.
 </li>
 <li>
 Experience in defining and implementing standard procedures for solution design, solution development, systems configuration, test documentation/execution, issue identification, and resolution.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 12 years of experience in designing and implementing supply chain functions.
 </li>
 <li>
 Experience with SAP ERP, supply chain management, contract manufacturing, sustainability, data analysis, data integration, and collaboration.
 </li>
 <li>
 Understanding of software development, build, and deployment processes, with the ability to work closely with developers to translate business requirements into technical solutions.
 </li>
 <li>
 Ability to architect innovative solutions that automate and scale business systems, and provide direction for architecture, design, build, and support activities, focusing on excellence, performance, and security.
 
 
 </li>
 </ul>
 
 About the job
 
 At Google, we work at lightning speed. So when things get in the way of progress, the Business Systems Integration team steps in to remove those roadblocks. The team identifies time-consuming internal processes and then builds solutions that are reliable and scalable enough to work within the size and scope of the company. You listen to and translate Googler needs into high-level technical specifications, design and develop recommended systems and consult with Google executives to ensure smooth implementation. Whether battling large system processes or leveraging our homegrown suite of Google products for Googlers themselves, you help Googlers work faster and more efficiently. The AI and Infrastructure team is redefining what&rsquo;s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
 
 
 We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Integrate and scale both Google-designed systems and third-party available products for Alphabet. Lead large-scale implementation involving complex workflows and system architectures.
 </li>
 <li>
 Collaborate with internal business teams to architect and lead the system direction.
 </li>
 <li>
 Define best practices for solution design, development, system configuration, test documentation, execution, issue identification, and resolution.
 </li>
 <li>
 Architect solutions to automate and scale business systems, while providing direction for architecture, design, build, and support activities required for enterprise software platforms.
 </li>
 <li>
 Ensure the team delivers with quality and predictability.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Business Systems Analyst, Supply Chain Systems

Oracle

<div>
 
 Job Description
 
 
 
 Are you passionate about applying your software engineering skills to delivering solutions that matter? Oracle Health Insurance enables affordable and effective health insurance in many countries across the world. This Cloud based solution is engineered in several global locations, including the US, the Netherlands and India. We value a good work/life balance and offer flexibility in work hours and work location, including a hybrid work culture.
 
 
 For our team in India we are looking for a Software Developer to be part of our mission. Our challenge is to develop our highly scalable applications in such a way that customers can configure them for their country or specific needs. Join us and play an instrumental role in masterminding the software that has a truly global impact.
 
 
 
 You will work in a team together with other Java engineers, product managers and testers. Your responsibilities will include:
 
 
 
 <ul>
 <li>
 Designing new technical solutions for new functionality
 </li>
 <li>
 Diagnosing and fixing issues, identifying and addressing root causes
 </li>
 <li>
 Striving for continuous improvements to our software and our processes
 </li>
 <li>
 Collaborating with other team members across the globe
 
 
 
 </li>
 </ul>
 
 You're a great fit for this role if you share these values and principles
 
 
 
 <ul>
 <li>
 Open-mind for discussion and team collaboration
 </li>
 <li>
 Sharing knowledge whenever possible
 </li>
 <li>
 Taking pride in your work and having a desire to delight the customer
 </li>
 <li>
 Taking initiative, taking responsibility, and taking ownership of your projects
 </li>
 <li>
 A self-starter who can take a bit of directional input and then drive projects autonomously
 </li>
 <li>
 Excellent communicator in both technical and non-technical contexts
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 As a member of the software engineering division, you will apply basic to intermediate knowledge of software architecture to perform software development tasks associated with developing, debugging or designing software applications or operating systems according to provided design specifications. Build enhancements within an existing software architecture and occasionally suggest improvements to the architecture.
 
 
 
 Skill
 
 
 Required
 
 
 
 At least 3 years experience in Java/J2EE server side software development Y
 
 
 Experience in several of these technologies: Oracle, SQL, JPA, Jenkins, Maven, Git, Coherence, Docker, Spring, JUnit, Mockito Y
 
 
 Strong drive for code quality and maintainability Y
 
 
 Great analytical and problem-solving skills Y
 
 
 Flexibility to work with geographically distributed teams Y
 
 
 
 Qualifications
 
 
 
 Understanding of cloud-based distributed software applications Preferred
 
 
 Career Level - IC2
 
 
 
 About Us
 
 
 
 As a world leader in cloud solutions, Oracle uses tomorrow&rsquo;s technology to tackle today&rsquo;s challenges. We&rsquo;ve partnered with industry-leaders in almost every sector&mdash;and continue to thrive after 40+ years of change by operating with integrity.
 
 
 We know that true innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing an inclusive workforce that promotes opportunities for all.
 
 
 Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

Software Developer 2

Delta Air Lines

<div>
 
 
 About Delta Tech Hub:
 
 
 
 Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Responsible for all technical issues / questions / Code reviews within the team
 </li>
 <li>
 Understands all elements of development / technical architecture applicable to the area
 </li>
 <li>
 Interprets architecture designs to build out detailed tech designs where applicable
 </li>
 <li>
 Participates in Scrum sessions representing the development team and activity
 </li>
 <li>
 Collaborates with other team members to identify and fix technical issues
 </li>
 <li>
 Implement &amp; support code for break-fix, maintenance, and enhancements, and integrating container platforms with automated CI/CD pipelines
 </li>
 <li>
 Design and develop cloud-native applications, features, and enhancements with an emphasis on clean, highly efficient, supportable, and well documented code for the full technology stack
 </li>
 <li>
 Ensure that the Delta methodology, standards, and procedures are adopted and implemented
 </li>
 <li>
 Provide efficient solution and deliverables to shorten the project life cycle, where applicable
 </li>
 <li>
 Own the quality of the product delivered by engaging closely in testing activities.
 </li>
 <li>
 Create visual models (flowcharts, class and activity diagrams, sequence diagrams)
 </li>
 <li>
 Lead resolution of issues with interfacing systems built on different technologies
 </li>
 <li>
 Facilitate and participate in regular scrum ceremonies
 </li>
 <li>
 Support operationally critical environment, using monitoring tools and scripts, data feeds and associated scripts, research, and analysis of production issues, capturing logging.
 </li>
 </ul>
 
 
 
 
 
 WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Information Systems or related technical field is preferred
 </li>
 <li>
 Minimum 2-3 years of Software Development experience in a business environment, or equivalent experience in an educational setting
 </li>
 <li>
 Expertise in Java backend, frontend, node.js and related framework and tools, relational DBs, Linux / Unix, Shell Scripting, MS SQL, Windows OS.
 </li>
 <li>
 Experience in Web application frameworks and API technologies like jQuery, AngularJS, Swagger, JSP, Spring boot.
 </li>
 <li>
 Experience in GIT and DevOps pipeline including TDD and test automation.
 </li>
 <li>
 Experience in RESTful APIs and microservices with Spring boot
 </li>
 <li>
 Understanding of DevSecOps, CI/CD pipeline and Build tools (GIT, Jenkins, Maven, Gradle)
 </li>
 <li>
 Expertise in Java 8/J2EE framework, design patterns and tools, relational DB (Oracle), and PL SQL
 </li>
 <li>
 Strong analytical skills and excellent verbal and written communication skills
 </li>
 <li>
 Ability to work well with others in a time sensitive and team environment with minimal supervision, be results oriented and capable of meeting deadlines with attention to detail and follow through
 </li>
 <li>
 Strong technical and non-technical communication skills. Assures smooth flowing, timely transmission of critical information
 </li>
 <li>
 Excellent judgment and problem-solving skills; individual should be able to resolve problems in a calm and quick manner and display a high degree of initiative and drive
 </li>
 </ul>
 
 
 
 
 
 WHAT WILL GIVE YOU A COMPETITIVE EDGE:
 
 
 <ul>
 <li>
 Experience in Cloud Technologies (preferably AWS) and application migration to cloud
 </li>
 <li>
 Experience with automation and test tools (Postman, Mockito, SonarQube)
 </li>
 <li>
 Experience with test driven development
 </li>
 <li>
 AWS Certified Solutions Architect - Associate
 </li>
 <li>
 AWS Certified Developer &ndash; Associate
 </li>
 </ul>
</div>

Software Development Engineer [T500-20966]

NTT DATA Business Solutions

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Understand the SAF Basis Team functioning and process model
 </li>
 <li>
 Knowledge ECS support tools - LVM, SPC, JIRA, CRT, Customer Launch Pad, Service Now, TIC etc
 </li>
 <li>
 Develop a deep understanding of the Enterprise Cloud solution architecture and productization model along with the tools within 6-8 months of onboarding
 </li>
 <li>
 Associate should be capable of delivering the targets in Scope of work however is not limited to it solely
 </li>
 <li>
 Know the point of contact in each team for issue resolution
 </li>
 <li>
 Capable to independently troubleshoot, reproduce, determine the root cause for repetitive issues
 </li>
 <li>
 Write KBA's (Knowledge Based Article) describing workarounds
 </li>
 <li>
 Create reporting: SPC ticket trend and root causes per week
 </li>
 <li>
 Roll-out procedure changes to/within SAF colleagues per SPC release
 </li>
 <li>
 Provide consolidated feedback from SAF colleagues/Operations to PO
 </li>
 <li>
 Maintain documentation of manual tasks
 </li>
 <li>
 Support during procedure executions
 </li>
 <li>
 Document update know-how
 </li>
 <li>
 Major team involved in solving productive tickets for topic area
 </li>
 <li>
 Be familiar with Problem record process
 </li>
 <li>
 Work on problem records as problem processor or problem coordinator
 </li>
 <li>
 Know how to maintain E2E service automation (service definition/ mapping / routing&hellip;)
 </li>
 <li>
 Conduct the KBA training
 
 
 </li>
 </ul>
 
 Get empowered by NTT DATA Business Solutions!
 
 
 
 
 We transform. SAP&reg; solutions into Value
 
 
 
 
 For any questions related to Job Description, you may connect with below specified contact from Recruiting.
 
 
 
 
 Recruiter Name:
 
 
 
 Antonette Nirisha
 
 
 
 
 
 Recruiter Email ID:
 
 
 
 Antonette.Nirisha@nttdata.com
 
 
 
 
 
 NTT DATA Business Solutions is a fast-growing international IT company and one of the world&rsquo;s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.
 
</div>

Consultant

Publicis Production

<div>
 
 We are seeking a highly motivated and experienced Backend Engineer to join our team and be a key contributor to building and deploying innovative solutions on Node.JS within a microservices architecture. You will be instrumental in establishing and maintaining strong engineering practices, ensuring high-quality code, and leading the development of connectors and workflows for our customer deployments. This role requires a proactive individual with excellent communication skills, a strong understanding of backend architecture, and the ability to work effectively across geographically dispersed teams.
 
 
 Responsibilities:
 
 <ul>
 <li>
 Backend Development: Design, develop, test, and deploy robust and scalable backend applications and services using Node.js, reporting to the Team lead and the Technology Manager
 </li>
 <li>
 Cloud Infrastructure Management: Work with our CI / CD team to adapt / build our Terraform code for continuous integration and continuous deployment (CI/CD) pipelines.
 </li>
 <li>
 Engineering Process Evangelist: Act as a champion for best-practice software development methodologies, including:
 </li>
 <li>
 Code reviews, ensuring code quality, security, and adherence to coding standards.
 </li>
 <li>
 Hexagonal Architecture principles for modular, maintainable, and testable applications.
 </li>
 <li>
 Automated Unit Testing and Test-Driven Development (TDD).
 </li>
 <li>
 API and Workflow Development: Design and implement RESTful APIs and workflow engines to connect to various applications and implement custom client business logic.
 </li>
 <li>
 Mentorship and Guidance: Mentor engineers and provide technical guidance on design, development, and testing best practices.
 </li>
 <li>
 Collaboration: Work closely with backend engineers, frontend engineers, and other stakeholders to define requirements, design solutions, and deliver high-quality products.
 </li>
 <li>
 Communication and Reporting: Communicate effectively and transparently with a direct manager in Colombia and an architecture manager in UK, providing regular updates on progress, challenges, and potential roadblocks. Proactively seek feedback and collaborate on solutions.
 </li>
 <li>
 Problem Solving: Troubleshoot and debug complex issues in production environments and implement effective solutions.
 </li>
 <li>
 Continuous Learning: Stay up-to-date with the latest trends and technologies in backend development, cloud computing, and CI/CD.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Required Skills and Experience:
 
 <ul>
 <li>
 2+ years of experience in backend software development with a strong understanding of software engineering principles and best practices.
 </li>
 <li>
 Proficiency in at least one of the following languages: Node.js, Java Spring will be considered as a plus.
 </li>
 <li>
 Solid understanding and experience with RESTful API design and implementation.
 </li>
 <li>
 Experience implementing and adhering to Hexagonal Architecture principles.
 </li>
 <li>
 Experience implementing and adhering to Domain-driven Design.
 </li>
 <li>
 Experience with automated unit testing and Test-Driven Development (TDD).
 </li>
 <li>
 Proficient with Git and version control workflows.
 </li>
 <li>
 Excellent communication, collaboration, and problem-solving skills.
 </li>
 <li>
 Ability to work independently and as part of a distributed team.
 </li>
 <li>
 Comfortable working with significant time zone differences and adjusting work schedule
 </li>
 <li>
 as needed.
 </li>
 </ul>
 
 Bonus Points:
 
 <ul>
 <li>
 Experience working in Cloud-based solutions (AWS, Azure, GCP).
 </li>
 <li>
 Experience with workflow engines (e.g., Apache Airflow, Camunda).
 </li>
 <li>
 Experience with containerization technologies such as Docker.
 </li>
 <li>
 Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
 </li>
 <li>
 Experience with database design and optimization.
 </li>
 <li>
 Experience with Agile development methodologies.
 </li>
 <li>
 Experience with security best practices in cloud environments.
 </li>
 </ul>
 
 
</div>

Back End Developer

<div>
 With over 17,000 employees worldwide, the mission of the Customer Experience &amp; Success (CE&amp;S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft&rsquo;s products and services, ignited by our people and culture. Come join CE&amp;S and help us build a future where customers achieve their business outcomes faster with technology that does more.
 
 
 This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
 
 
 Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?
 
 
 As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 20% from home.
 
 
 
 Responsibilities
 
 
 
 
 Customer Relationship Management
 
 
 
 Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and coaches others to communicate effectively in business value conversations.
 
 
 Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Creates, influences, and evolves healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other account team leaders and lead orchestration across internal/external stakeholders. Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
 
 
 Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Identifies customer priorities with shared accountability for the creation of shared customer account plans to support customer objectives specific to the customer's business transformation programs and common to the industry. Provides leadership to the team to execute support and consumption delivery programs. Uses industry trends and program delivery progress to identify priority area to drive customer environmental health outcomes. Shares industry trends with customers in terms of Microsoft current practices for their industry.
 
 
 
 Customer Success Leadership
 
 
 
 Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, ensure delivery on and continuously refine Customer Success Plans (CSPs), and identify opportunities for consumption optimization. Holds accountability for identified consumption milestones and their completion. Partners with customers to understand their business objectives and priorities, identify cross-selling and add-on opportunities, optimize usage, drive adoption, prioritize Microsoft products and services delivery to meet the most critical agreed-upon customer outcomes and account priorities, and develop and execute CSPs to meet them in order to manage consumption holistically across the entire portfolio. Proactively drives business growth strategies.
 
 
 In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages, improves upon, and streamline Microsoft delivery management methodologies, processes, and tools to improve and mitigate risks to customer operational health. Proactively anticipates, identifies, and mitigates customer blockers and risks by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
 
 
 Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Embraces the organizational and customer success strategy to maximize customer's investments and value. Drives and agrees upon a long-term approach to fuel adoption of Microsoft technology and services in alignment with the customer's goals and objectives. Drives account team planning, promoting business and technical needs for change to challenge customer thinking that drives transformation towards modern digital approaches. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
 
 
 
 Technical Relevance
 
 
 
 Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities (e.g., Azure, Modern Work, Dynamics) to expand upon and accelerate customer needs and priorities. Leverages deep foundational industry, technical expertise, and visionary mindset to enable customer success. Articulates cross-cloud technology, solutions, and services in a compelling way to internal and external stakeholders. Evangelizes Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.
 
 
 
 Qualifications
 
 
 
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 Required/minimum qualifications
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 Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
 
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 Additional Or Preferred Qualifications
 
 
 
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 Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
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 5+ years relevant work experience within customer industry.
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 Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
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 Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
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 Project Management Institute (PMI) or equivalent Project Management certification.
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 Prosci or equivalent certification.
 
 
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 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Sr. Customer Success Account Manager

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