collection specialist

Foodics

<div><p><b>Who Are We&#10067;</b><br>
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p><p><b><br>
The Job in a Nutshell</b></p><p>
We are looking for a competent and detail-oriented Collection Specialist to contact clients and collect outstanding payments. The role requires balancing the need to maintain trustful client relationships with ensuring timely payments. The Collection Specialist will investigate historical data on debts and bills, resolve billing or credit issues, and monitor accounts to identify overdue payments. The ideal candidate should demonstrate professionalism, persistence, and strong communication skills</p><p><b><br>
What Will You Do&#10067;</b></p><ul>
<li>Monitor customer accounts to identify outstanding debts.</li>
<li>Follow up on overdue receivables through calls, emails, SMS, and WhatsApp.</li>
<li>Investigate historical data related to debts and billing records.</li>
<li>Contact clients to discuss overdue payments and agree on solutions.</li>
<li>Take proactive actions to encourage timely debt settlement.</li>
<li>Update account records to reflect collection efforts and account status.</li>
<li>Prepare and present reports on collection activities and accounts receivable status</li><br>
</ul><p><br>
<b>What Are We Looking For&#10067;</b></p><ul>
<li>Proven work experience in collections, credit control, or customer service.</li>
<li>Previous experience in tech companies or technology-driven environments is highly preferred.</li>
<li>Strong knowledge of MS Office and familiarity with ERP &amp; CRM systems (e.g., Salesforce, ZOHO).</li>
<li>Excellent communication, negotiation, and problem-solving skills.</li>
<li>Ability to manage difficult conversations with professionalism and tact.</li>
<li>Analytical mindset with attention to detail.</li>
<li>Bachelor&rsquo;s degree in Business Administration, Accounting, Finance, or a related field is preferred.</li>
</ul><p></p><p><b>What We Offer You</b>&#10071;</p><p>
We believe you will love working at Foodics!</p><ul>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></div>

Collection Specialist

Contentsquare

<div><div>Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.</div><div></div><div><br>
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.</div><div></div><div><br>
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.</div><div></div><div><i><br>
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.</i></div><div></div><div><b><br>
About the Role</b></div><div></div><div><br>
We are seeking a motivated and detail-oriented Cash Collection Specialist to join our OTC
</div><div>team based in Egypt. The role involves managing customer accounts, ensuring timely
</div><div>collection of outstanding payments, resolving disputes, and supporting overall credit and cash
</div><div>flow processes.</div><div></div><div><br>
This is an excellent opportunity for professionals with 2&ndash;5 years of experience in accounts
</div><div>receivable, collections, or credit control who want to develop within a multinational
</div><div>environment.</div><div></div><div><br>
Key Responsibilities:</div><ul><li>Manage collections for assigned customer accounts across multiple regions.</li><li>Ensure timely follow-up on overdue invoices through phone calls, emails, and written
</li></ul><div>communication (in both English and French).</div><ul><li>Maintain strong relationships with clients to facilitate payment and resolve disputes.</li><li>Collaborate with internal teams (Sales, Customer Service, Finance) to reconcile
</li></ul><div>accounts and resolve billing issues.</div><ul><li>Monitor customer credit exposure and escalate risks when necessary.</li><li>Achieve monthly collection targets and contribute to reducing Days Sales Outstanding</li></ul><div>
(DSO).</div><ul><li>Maintain accurate and up-to-date records of all collection activities.</li><li>Prepare regular reports on collection performance and customer account status.</li></ul><div></div><div><br>
Qualifications &amp; Requirements:</div><ul><li>2&ndash;5 years of proven experience in cash collection, accounts receivable, or credit
</li></ul><div>control.</div><ul><li>Fluency in English and French (both written and spoken).</li><li>Strong communication and negotiation skills with a customer-oriented mindset.</li><li>Proficiency in MS Office (Excel in particular); experience with ERP systems is a plus.</li><li>Ability to manage priorities, work under pressure, and meet deadlines.</li></ul>
<div><b>Why you should join Contentsquare</b></div><div>
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.</div><div></div><div><br>
Here are a few we want to highlight:</div><ul><li>Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li><li>Work flexibility: hybrid and remote work policies</li><li>Generous paid time-off policy (every location is different)</li><li>Immediate eligibility for birthing and non-birthing parental leave</li><li>Wellbeing and Home Office allowances</li><li>A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li><li>Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success</li><li>We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li><li>And more benefits tailored to each country</li></ul><div></div><div><i><br>
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i></div><div></div><div><i><br>
Your personal data is used by Contentsquare for recruitment purposes only. Read our </i><i>Job Candidate Privacy Notice</i><i> to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal </i><i>here</i><i>.</i></div><div></div><div><i><br>
Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.</i></div></div>

Cash Collection Specialist

Pinnacle Business Solutions

<p>Job Purpose: The Collections Manager will handle and oversee the recovery of payments from clients, ensuring timely collections, maintaining accurate records, and minimizing outstanding dues.<br/>The role requires experience in real estate or banking collections and a strong understanding of financial and regulatory practices.</p><p>Job Responsibilities: * Manage the end-to-end collections process for all client payments.<br/>* Review aging reports and follow up on overdue accounts.<br/>* Coordinate with internal teams (sales, legal, CRM) for payment resolutions.<br/>* Negotiate with clients and handle escalated collection cases.<br/>* Maintain clear and updated records of all collection activities.<br/>* Ensure compliance with RERA and company policies.<br/>* Prepare regular collection updates and MIS reports.<br/>* Work with legal advisors on dispute or recovery cases when needed.</p><p>Qualifications &amp; Skills: &bull; Education: Bachelor&rsquo;s Degree in Relevant field &bull; Experience: 2-10 years in collections, preferably in real estate or banking (credit collections)</p><ul><li>Technical Skills: Strong knowledge of collections, financial systems, and reporting tools</li><li>Soft Skills: Good communication, negotiation skills, attention to detail, and ability to work under pressure</li></ul><p>Job Type: Full-time</p><p>Pay: Rs120,000.00 - Rs200,000.00 per month</p><p>Work Location: In person</p>

Recovery / Collection Specialist

Stem Inc

<div><div>About Stem - <i>Driven by human and artificial intelligence &ndash; Stem is unlocking energy intelligence.</i></div><div>
Stem is a global leader reimagining technology to support the energy transition. Turning complexity into clarity, and potential into performance.<br>
We help asset owners, operators and stakeholders benefit from the full value of their energy portfolio by enabling the intelligent development, deployment, and operation of clean energy assets. Our integrated software suite, PowerTrack, is the industry standard and best-in-class for asset monitoring, supported by professional and managed services, under one roof. Meant to tackle challenges as seamlessly as possible, Stem shows the information needed clearly and accurately and helps harness raw data to inform actionable insight. With global projects managed in 55 countries &ndash; from Germany to Japan and across North America &ndash; customers have relied on Stem for nearly 20 years to maximize the value of their clean energy projects.</div><div><br>
Stem&rsquo;s culture embodies diversity &amp; inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world&rsquo;s largest network of digitally connected energy storage systems.</div><div></div><div>
The Accounts Receivable (AR) Specialist will be responsible for cash application, collection of outstanding payments, Credit management and reconciliation of customer accounts. This role requires a detail-oriented individual with strong communication and organizational skills, capable of managing a high volume of transactions while maintaining positive customer relationships. The AR Specialist plays a crucial role in ensuring the financial health of the company by optimizing cash flow and minimizing bad debt.</div><div></div><div>
Required Education and Experience</div><div></div><ul><li>B.Com/M.com/MBA</li><li>4+ years AR collection experience</li></ul><div></div><div>
Responsibilities:</div><div></div><div>
1. Accurately apply incoming payments (checks, ACH, wire transfers) to customer accounts.</div><div>
2. Reconcile daily cash receipts with bank statements.</div><div>
3. Proactively contact customers regarding overdue payments via phone, email, and mail.</div><div>
4. Negotiate payment plans and resolve billing disputes in a professional and effective manner.</div><div>
5. Maintain detailed records of all collection activities and communication.</div><div>
6. Escalate uncollectible accounts to management as necessary.</div><div>
7. Perform regular reconciliations of customer accounts to ensure accuracy and resolve any discrepancies.</div><div>
8. Prepare and analyse aging reports to identify delinquent accounts and prioritize collection efforts</div><div>
9. Provide excellent customer service by responding to customer inquiries regarding invoices and payments in a prompt and courteous manner.</div><div>
10. Collaborate with sales, customer service, and other internal departments to resolve customer issues.</div><div>
11. Assist in the preparation of various AR reports, including aging summaries, collection forecasts, and bad debt analysis</div><div>
12. Identify and suggest improvements to AR processes to enhance efficiency and effectiveness.</div><div></div><div>
Required Skills:</div><div></div><ul><li>Excellent communication and interpersonal skills</li><li>Experience with NetSuite would be preferred.</li><li>Proficiency with Microsoft office (Excel, Word etc.)</li><li>Strong organizational skills, attention to detail required.</li></ul><div></div><div><br>
Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.</div></div>

Account Receivables Collection Specialist

American Express

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
</p><p>Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
</p><p><b>How will you make an impact in this role?
</b></p><p>Responsible for contacting merchants with overdue accounts to secure the payments of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
</p><p>As a Collections Associate you will be responsible for building relationships with our Merchants, whose account payments are overdue, assisting them with their situation and solving their problems to reach a positive conclusion for both American Express and our valued clients. This role will involve making outbound or inbound calls to our valued Merchants. The objective of the call is to gain the Merchants commitment to making payments on their overdue account and enabling them to spend on the card.
</p><p><b>Key Deliverables
</b></p><ul><li>Handling inbound and outbound calls from our US merchants whose accounts are flagged as overdue or delinquent using written and verbal communication.
</li><li>Risk analysis and review of Merchant accounts, recommending process improvements where relevant.
</li><li>Review the risk of accounts to assess whether to permit or stop further spend, compliance with privacy and consumer credit legislation.
</li><li>Building rapport with the card members and actively listening to the issues that may have arisen.
</li><li>Negotiation with card members to determine the best course of action and gaining agreement for both short and long term solutions.
</li><li>Respond to card members enquiries in an appropriate manner, offering personalized service with a &lsquo;can do&rsquo; attitude
</li><li>Ensures maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure Merchant satisfaction with Inbound and Outbound calling.
</li></ul><p>Minimum Qualifications
</p><ul><li>At least 2 years of experience in credit card collections is required.
</li><li>Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
</li><li>Strong interpersonal, communication and listening skills
</li><li>Excellent negotiation skills
</li></ul><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
</p><ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
</p><p>Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</p></div>

US Merchant Collection Specialist

Al Hadeed tech. Cont. LLC

<p>Full job description Key Responsibilities: Monitor accounts to identify outstanding debts Contact customers via phone, email, or mail to pursue payment on overdue invoices Negotiate repayment plans and payment arrangements Update account status and collection efforts in internal systems Resolve customer billing disputes and inquiries in a professional manner Work closely with the accounting and sales departments to verify account information Prepare and present reports on collection activity and outstanding accounts Recommend accounts for escalation or legal action if necessary Requirements: Valid driving license One year experience as a Collection Specialist or similar role Proficient in MS Office ( Plus point if any experience with accounting software ) Key Competencies: Strong organizational and time management skills Ability to handle confidential information with integrity Calm and professional demeanor under pressure Problem-solving skills and persistence Job Types: Full-time, Permanent</p><p>Job Type: Full-time</p>

Collection Specialist for interior works 4 yrs exp in UAE + UAE D/L

Confidential

<div>
 <p>
  <strong>
   Tax Collection Specialist
  </strong>
 </p>
 <p>
  <strong>
   (أخصائي تحصيل ضريبي)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  To manage and execute all tax collection activities with accuracy, efficiency, and compliance with applicable tax laws and regulations. The Tax Collection Specialist is responsible for ensuring timely collection of tax revenues, handling delinquent accounts, and providing professional support to taxpayers while safeguarding government financial interests.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Oversee the end-to-end process of tax collection, ensuring compliance with national tax regulations and internal procedures.
  </li>
  <li>
   Monitor taxpayer accounts and follow up on outstanding tax payments, arrears, and penalties.
  </li>
  <li>
   Analyze and reconcile tax payment records, financial statements, and taxpayer data.
  </li>
  <li>
   Implement collection strategies, negotiate payment arrangements, and ensure timely resolution of cases.
  </li>
  <li>
   Prepare and issue official tax notices, reminders, and settlement agreements.
  </li>
  <li>
   Collaborate with internal audit, legal, and enforcement teams in cases of disputes or escalations.
  </li>
  <li>
   Provide guidance and professional support to taxpayers regarding collection procedures and obligations.
  </li>
  <li>
   Develop and maintain accurate records, reports, and performance metrics for tax collection activities.
  </li>
  <li>
   Recommend improvements in collection processes to enhance efficiency and revenue performance.
  </li>
  <li>
   Ensure confidentiality and compliance with legal frameworks and the Tax Authority&rsquo;s policies.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or related field (Master&rsquo;s degree is a plus).
  </li>
  <li>
   Minimum 10 years of experience in tax collection, revenue management, or related financial roles, preferably within a governmental tax authority.
  </li>
  <li>
   In-depth knowledge of tax laws, collection procedures, and enforcement mechanisms.
  </li>
  <li>
   Strong expertise in financial analysis, reconciliation, and taxpayer account management.
  </li>
  <li>
   Proven track record in managing complex collection cases and resolving disputes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills &amp; Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Strong analytical and problem-solving skills.
  </li>
  <li>
   Excellent negotiation and communication abilities (verbal and written).
  </li>
  <li>
   High proficiency in tax systems, ERP (SAP/Oracle), and MS Office applications.
  </li>
  <li>
   Ability to work under pressure and manage large volumes of taxpayer accounts.
  </li>
  <li>
   Strong ethics, integrity, and commitment to public service.
  </li>
  <li>
   Fluency in Arabic and English is highly desirable.
  </li>
 </ul>
 <p>
 </p>
</div>


Tax Collector

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