collection supervisor

Tesla

<div><b>What to Expect</b><div>
The Data Collection Supervisor will help manage Tesla&rsquo;s Optimus data collection team and be an expert on our data collection workflows. This role requires an elevated level of flexibility, ability to lead a team, review and manage data collection output. Onsite presence is required at our Palo Alto location and other surrounding facilities.Shift: 8:00AM - 4:30PM; Tuesday-Saturday</div><br>
<b>
What You'll Do</b><div><ul><li>
Plan and coordinate data collection schedules and activities across workflows and locations</li><li>
Monitor equipment health and performance, and be a point of contact between the data collection/engineering/technician teams</li><li>
Review/Approve operator timecards/expense reports/travel requests and schedule shifts for Data Collection Operators</li><li>
Monitor data collection metrics and use them to inform operator performance management</li><li>
Conduct regular data audits to identify and correct errors or discrepancies</li><li>
Recommend and implement process improvements or new tools to enhance data collection efficiency</li></ul></div><br>
<b>
What You'll Bring</b><div><ul><li>
Experience managing and motivating hourly teams and ability to match project tasks with opportunities for employee development</li><li>
Strong problem-solving skills, with an aptitude for quickly learning systems</li><li>
Proven track record executing and meeting sensitive deadlines</li><li>
Experience managing multiple competing projects with limited resources and highly flexible attitude that adapts to rapid changes in a growing environment</li><li>
Understand when to delegate and allocate responsibilities to manage projects end-to-end</li><li>
Strong communication and presentation skills - can explain complicated topics and ideas in a clear and concise manner</li></ul></div><br>
<b>
Compensation and Benefits</b><div>
Benefits</div><div><p>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:</p>
<ul><li>Medical plans &gt; plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D</li><li>
Short-term and long-term disability insurance (90 day waiting period)</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li>
</ul></div><div>Expected Compensation</div><div>
$92,000 - $138,000/annual salary + cash and stock awards + benefits<p>
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p></div><br>
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.<br>
<br>
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Data Collection Supervisor, Optimus (Day Shift)

ebra

<div><p>To manage outbound and inbound customer communications related to overdue, payments, ensuring timely collections while maintaining high standards of customer service and compliance.</p><b><br>
Requirements</b><ul><li><br>
Maximum of 3 years of experience.
</li><li>Contact customers via phone, email, or approved channels regarding overdue accounts.</li><li>Explain outstanding balances, payment terms, and available repayment options clearly.</li><li>Negotiate payment arrangements.</li><li>Update customer records accurately in the system after each interaction.</li><li>Follow approved scripts, compliance guidelines, and collection procedures.</li><li>Handle customer inquiries, complaints, and escalations professionally.</li><li>Achieve assigned collection targets and service KPIs.</li><li>Escalate high-risk or complex cases to the supervisor when required.</li><li>Maintain confidentiality and data privacy at all times.</li></ul></div>

Collections Supervisor

Roto-Rooter Plumbing & Water Cleanup

<div>Overview:
<p>
Collections Supervisor-Water Mitigation Insurance Claims</p><p>
Roto-Rooter Services Company seeks a results-driven <b>Collections Supervisor</b> to lead a <b>high-volume water mitigation insurance collections team </b>at the corporate home office, located in downtown, Cincinnati. This on-site, hands-on role is responsible for supervising daily outbound and inbound insurance follow-up activities, assist the team on resolving unpaid and denied claims, and drive individual and team performance through coaching and training.
</p><p>The ideal candidate will have 1-3 years leadership experience, a background in collections, some knowledge of insurance claims, and the ability to motivate teams in a fast-paced environment.
</p><p>This role will provide an annual salary between $52,000-$56,000, depending on experience. You will also be provided company-paid parking in a nearby parking facility.</p>
Responsibilities:
<p><b>
Essential Skills &amp; Responsibilities:</b></p><ul><li>
Supervise, coach and motivate a growing team of collections specialists in a fast-paced environment to meet and exceed collection goals.</li><li>
Monitor daily collection activity and follow up to ensure processes are being followed and results are achieved within company expectations.</li><li>
Enforce company A/R and collections policies, procedures and best practices.</li><li>
Oversee insurance claim follow-up, denial resolution, and customer payments.</li><li>
Monitor and manage escalated collections accounts, including complex or high-dollar claims</li><li>
Professionally partner with our local operations in multiple locations and a joint in-house team.</li><li>
Assist with hiring, training, performance evaluations, and corrective actions.</li><li>
Prepare and deliver daily &amp; weekly performance reports to management.</li><li>
Highly motivated self-starter, detail-oriented, strong communication skills</li></ul>
Requirements:
<p><b>
Qualifications</b><b>:</b></p><ul><li>
High school diploma or GED required; associate or bachelor's degree preferred</li><li>
2-4 years experience in collections, preferably with homeowner's insurance, including 1&ndash;2 years in a supervisory or lead role</li><li>
Proficiency in Microsoft (Outlook, Teams, OneDrive) and Excel</li><li>
Excellent leadership, communication, and conflict-resolution skills</li></ul><br>
<div></div>
Benefits:
<div>
At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That&rsquo;s why we offer an extensive employee benefit package including:</div><ul><li>
Medical insurance with a Prescription Drug Card</li><li>
Accident and Critical Illness Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Paid Vacation</li><li>
Paid Training</li><li>
Life Insurance</li><li>
Matching 401K Retirement Savings Plan</li><li>
Tuition Reimbursement</li><li>
Profit Sharing</li></ul><div>
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.</div>
EEO Statement:
<div>
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.</div></div>

Gonzaba Medical Group

<div><p><b>General Summary: </b>This position is primarily responsible for performing a variety of duties with the goal of maximizing cash flow and minimizing outstanding receivables and interacting with patients and insurances to secure payment on patient accounts</p><p>
</p><p><b>Supervisory Responsibilities:</b> This position has no supervisor responsibilities.</p><p>
</p><p><b>General Requirements: </b>All duties performed will be done accurately and in a timely manner.
</p><ul><li>Collects balance owing from third party payers in accordance with state and federal laws governing collection practices.</li><li>
Processes correspondence and denials from the Insurance Carrier.</li><li>
Posts contractual adjustments as needed.</li><li>
Posts write off adjustments after approval from the Director - Business Office.</li><li>
Processes payments by credit card.</li><li>
Answers calls and correspondence received by patients.</li><li>
Requests additional information within the organization such as medical records, explanation of benefits, etc. to appeal claims that have been denied.</li><li>
Responsible for Work Aged Accounts Receivable Report.</li><li>
Processes refunds as needed.</li><li>
Verifies insurance eligibility when needed.</li><li>
Review commercial contract reimbursement guidelines for proper claim adjudication.</li><li>
Ensure daily productivity standards are met in accordance to documented procedures.</li><li>
Exercise tact and courtesy when dealing with patients, visitors, physicians and co-workers.</li><li>
Able to work efficiently under pressure.</li><li>
Maintain strict confidentiality.</li><li>
Other duties as assigned.</li></ul><p>
</p><p><b>Essential Job Responsibilities:</b></p><p>
</p><ul><li>Will be reviewing accounts for accuracy and reviewing future appointment to collect balances owed</li><li>
Taking and making outbound calls to patients owing balances
</li><li>Collects balance owing from third party payers in accordance with state and federal laws governing collection practices.</li><li>
Processes correspondence and denials from the Insurance Carrier.</li><li>
Posts contractual adjustments as needed.</li><li>
Posts write off adjustments after approval from the Director - Business Office.</li><li>
Processes payments by credit card.</li><li>
Answers calls and correspondence received by patients.</li><li>
Requests additional information within the organization such as medical records, explanation of benefits, etc. to appeal claims that have been denied.</li><li>
Responsible for Work Aged Accounts Receivable Report.</li><li>
Processes refunds as needed.</li><li>
Verifies insurance eligibility when needed.</li><li>
Review commercial contract reimbursement guidelines for proper claim adjudication.</li><li>
Ensure daily productivity standards are met in accordance to documented procedures.</li><li>
Exercise tact and courtesy when dealing with patients, visitors, physicians and co-workers.</li><li>
Able to work efficiently under pressure.</li><li>
Maintain strict confidentiality.</li><li>
Other duties as assigned.</li></ul><p><b>
Education and Training:</b> Minimum high school education or equivalent.
</p><p></p><p><b>Experience: </b>Minimum of 2 years&rsquo; experience in any government and/or commercial insurance billing, collections payment and reimbursement verification and/or refunds. Minimum of six months of medical billing in a general medical office, Knowledge of medical terminology. Knowledge of insurance industry. Knowledge of insurance contracts and reimbursement rates. Knowledge of Medicare's Correct Coding Initiatives preferred. Knowledge of grammar, spelling, and punctuation to type correspondence. Must have knowledge of ICD-9 and CPT-4 coding, medical terminology, 10 key touch and computer skills. Bilingual ability in English/Spanish preferred. Certified Medical Insurance Specialist Preferred.</p><p>
</p><p><b>Other Requirements: </b>Knowledge of Microsoft Office Applications strongly preferred. Word Processing software, database software, spreadsheet, and Internet software</p><p>
</p><p><b>Work Environment: </b>Depending upon the area assigned, may be 100% clinical setting or office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.<br>
</p><p><b>Mental / Physical Requirements: </b>Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting to 40 lbs. Close vision and ability to adjust focus.</p><p>
</p><p><b>Additional Information: </b>Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values.</p><p>
</p><p><b>Other Duties As Assigned: </b>The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.</p></div>

Collection Specialist (On-site)

Economic Group

<p>Job description:</p><p>We are looking for a Collections officer to assist with the collection of Monthly Rent and outstanding debts. The collections officer will contact Customers and clients and inform them of their debts, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made.</p><p>To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.</p><p>Collections Officer Requirements:</p><p>Previous experience working as a Collections Officer.</p><p>Excellent negotiating skills.</p><p>Good written and verbal communication skills.</p><p>Knowledge of payment plans and accounting procedures.</p><p>Patience and resilience.</p><p>Job Type: Full-time</p><p>Experience:</p><p>Collections Officer: 2-3 years (Preferred)</p><p>Language:</p><p>English (Preferred)</p><p>Arabic (Required)</p><p>Job Type: Full-time</p><p>Job Type: Full-time</p>

Collection Officer

Davis Wright Tremaine LLP

<div><div><div>This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a <b>Collections Coordinator </b>to join our team in our <b>Seattle</b>, <b>Portland, Los Angeles, </b>or<b> San Francsico </b>offices.</div><div>
</div><div>
This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices.</div><div>
</div><div>
The Collection Coordinator is responsible for monitoring and collecting accounts receivable, working with attorneys to achieve budget requirements, and independently managing their assigned client accounts. This position will work with internal accounting teams, attorneys, secretaries, and firm clients to resolve outstanding invoice issues. This position will take initiative to review and resolve client accounts before they become uncollectible.</div><div>
</div><div>
At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.</div><div>
</div><div><b>
On a typical day you will:</b></div><div><ul><li>
Monitor and collect accounts receivable; exhibit good judgment in escalating unresolved issues to management</li><li>
Use firm's collections software to manage client accounts and keep an accurate record of communications, contacts, payments, deadlines, attorney preferences, and other pertinent information</li><li>
Utilize third-party electronic billing sites and insurance company sites to research reduced and rejected invoices; assist attorneys with filing appeals and provide recommendations for resolution</li><li>
Identify and submit write off requests of pre-negotiated discounts for e-billing, volume and prompt pay discounts</li><li>
Create and maintain Excel spreadsheets of invoice reduction information and present data to attorneys in a clear, concise format</li><li>
Assist in the development and implementation of standard processes related to insurance collections and management</li><li>
Develop and independently manage a process to meet multiple overlapping deadlines</li><li>
Provide periodic updates to practice group financial partners on outstanding client accounts; provide reports to attorneys, secretaries, and administrators as needed</li><li>
Communicate with clients in accordance with firm collection protocols and provide excellent customer service throughout the collection process</li><li>
Familiarity with client guidelines and payment requirements to ensure collection efforts are within the agreed scope</li><li>
Generate and distribute template reminder statements; use verbal and written communication to send custom payment inquiries</li></ul></div><h3 class="jobSectionHeader"><b>
Join us if you have:</b></h3><ul><li>
Choice of health and vision insurance plans</li><li>
2+ years' collections with strong customer service experience required, preferably in a legal environment</li><li>
Previous experience in a professional services organization, supporting a multi-office environment, preferred</li><li>
Demonstrated high level of ability to use MS Excel and Word</li><li>
Knowledge of ARCS 2G collections software preferred</li><li>
Ability to handle heavy workload with time constraints and deadlines</li><li>
Must be a team player and maintain a positive and professional attitude</li><li>
Strong verbal and written communication, as well as diplomacy and negotiation skills; ability to work with clients and attorneys in stressful and high-pressure situations</li><li>
Excellent organizational and time management skills</li><li>
Ability to work overtime as needed</li></ul></div><h3 class="jobSectionHeader"><b>
Who We Are</b></h3><div>
Davis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client&rsquo;s and each lawyer&rsquo;s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.</div><h3 class="jobSectionHeader"><b>
What&rsquo;s in it For You?</b></h3><div>
DWT offers competitive compensation in addition to ample benefits including but not limited to:</div><ul><li>
Choice of health and vision insurance plans</li><li>
2 paid volunteer days for qualifying community service work</li><li>
Dental plan</li><li>
Fertility and adoption benefit</li><li>
Paid sabbatical after 13 years of service</li><li>
Tuition reimbursement</li><li>
Commuter benefits</li><li>
Retirement contribution</li></ul><div>
</div><div>
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.</div><p></p><div><b>
Washington State
</b></div><div>The annualized salary range for this position in Washington is $68,000 to $74,000 ($34.87-$37.95 hourly). Actual pay will be adjusted based on the candidate&rsquo;s education, training, experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program. For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.</div><p></p><div><div><div>
California</div></div><div><div>
The annualized salary range for this position in Los Angeles is $66,000 to $75,000 ($33.85-$38.46 hourly); and in San Francisco is $74,000 to $84,000 ($37.95-$43.08 hourly). Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.</div></div></div><p></p><div><i>
Davis Wright Tremaine LLP fosters a culture where all talented individuals&mdash;including those who are traditionally underrepresented in the legal profession&mdash;can have, and can see, paths to success. Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement. Learn more about the firm&rsquo;s commitment to DEI here:</i><b><i>www.dwt.com/dei</i></b>.</div><div><br>
<i>
Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email </i><i>humanresources_confidential@dwt.com</i><i>.</i></div><div>
</div><div>
#LI-AF1</div></div>

Collections Coordinator

Aditya Birla Group

<div><div><div><div><div><div><div>Collections - Retail Secured Flows
</div><h1 class="jobSectionHeader"><b>Collection Officer</b></h1>
<div>Location: W-JOD, Jodhpur</div>
<p></p><div>
</div></div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<p></p><div><p>Collection Officer</p><p>
1) Job Purpose: <i>Write the purpose for which the job exists (in 2-3 lines)</i> (Max 1325 Characters)</p><ul><li>
To manage the collections process for a set of delinquent accounts within a location, working with non-performing defaulting borrowers to create optimum recovery solutions.</li></ul><p>
2) Dimensions:
</p><ul><li>Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.</li><li>
Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter</li><li>
Collections Resolutions &ndash; Ensure recovery of overdue monies in various buckets as per targets and expectations rolled out by Central Strategy Team</li><li>
Negotiation skills &ndash; Direct interaction with Overdue Customers and maximize collections basis underlying bucket-level collections philosophy</li></ul><p>
3) Job Context &amp; Major Challenges:
</p><p>Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)</p><p>
Organization Context</p><ul><li>
Aditya Birla Finance Limited (ABFL) is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec&rsquo;20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.</li><li>
ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid &amp; Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health &amp; Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABFL also has a Wealth Management division.</li><li>
ABFL is rated &ldquo;AAA&rdquo; by India Ratings, ICRA and CARE (reaffirmed in 2020). ABFL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII</li></ul><p>
Business context:</p><ul><li>
The Risk &amp; Compliance is engaged in formulating credit risk policies for all ABFL businesses, carries out risk assessment of credit proposals, obtains credit decisions from Credit Committees, monitors credit exposure and carries out recovery of over dues. It formulates risk policies in association with Central Risk, ABFSG for overall risk management in ABFL.</li><li>
Credit / Loan proposals prepared by Business Credit team are critically analyzed from credit risk perspective and the proposals along with Risk Assessment Sheet are put upto to Credit Committee for approval. While carrying out critical evaluation of the credit proposal the function also carries out evaluation of the risk mitigants in the credit proposal like the nature and the quality of the collateral, adequacy of the collateral, acceptability of the collateral given the regulatory and the compliance needs.</li></ul><p>
3) Job Context &amp; Major Challenges:</p><ul><li>
Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)</li><li>
The Risk &amp; Compliance function carries out monitoring of client wise exposure and portfolio exposure to identify &lsquo;early warning signals&rsquo; of stress and to minimize NPAs. Currently monitoring is done in association with Business Teams as RMG does not have presence at Branch level. It carries out over due loan recovery from defaulting clients in coordination with Business Teams.</li></ul><p>
Job Context:</p><ul><li>
To enable enhanced business profitability through the effective management of the delinquent portfolio of Retail Lending Loans in the City / Cities managed</li><li>
To achieve the desired collections efficiencies across products managed</li><li>
Ensure that adequate Collections Intensity of follow up is executed for all Delinquent accounts</li><li>
Continuously review the location portfolio and report Early Stress Accounts / Potential Delinquent customers to ACM/ RCM / Head &ndash; Collections &amp; RISK team.</li><li>
Ensure that all Collections Activities are properly documented in the form of Collections Trails</li><li>
Ensure that all Collections Processes &amp; Risk Governance Mandates rolled out are completely adhered to at each location.</li><li>
Negotiate on critical delinquent accounts and obtain repayments to minimize losses.</li><li>
Liaison with Legal / law enforcement agencies for speedy recovery of delinquent/write off cases.</li><li>
Provide feedback on the effectiveness of Collections Strategies formulated and implemented.</li><li>
Coordination with legal team for all collection&rsquo;s legal cases.
</li></ul><p>4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated</p><p>
Key Result Areas (Max 1325 Characters)/ Supporting Actions (Max 1325 Characters)</p><ul><li>
Manage the collections process at a Location / City level, streamlining operations and working to minimize the costs of default and bad debt</li><li>
Achievement of desired Collections Efficiency
</li><li>Monitor customer accounts delinquent in the city / cities managed, identifying and flagging likely cases of default or delayed payment</li><li>
Work with non-performing\delinquent borrowers to create optimum recovery solutions.</li><li>
Ensure that all documentation related to the collections process is maintained in accordance with internal norms and regulatory requirements.</li><li>
Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABFL as well as its customers.</li></ul><p>
Trail Updates</p><ul><li>
Ensure that all collections attempts are recorded as Feedback Trails on the Collections Management System.</li></ul><p>
Utilization of Collections Tools</p><ul><li>
Thorough understanding of Collections philosophy in each Delinquency stage / bucket and usage of appropriate collections tools including not limited to legal actions, settlements, restructuring etc</li></ul><p>
Audit</p><ul><li>
100% compliance to Collections Process detailed in the SoP.</li></ul><p>
5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)
</p><p>N/A</p><p>
6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives</p><p>
Relationship Type</p><p>
Internal</p><ul><li>
Area Manager Collections/ Regional Manager &ndash; Collections / Head Collections</li><li>
Team members in other Risk functions</li><li>
 Operations Team / Underwriting</li><li>
Legal
</li></ul><p>Frequency</p><ul><li>
Fortnightly &amp; Monthly</li><li>
Monthly</li><li>
Weekly</li><li>
Need Based</li></ul><p>
Nature
</p><ul><li>Portfolio &amp; Mkt update / Review</li><li>
Early Mortality Case feedback and review</li><li>
Discussion on system updation of Collections Cases, MIS, Bounce details etc.</li><li>
Discussion on Legal triggers/ status updates on Delinquent accounts</li></ul><p>
 External</p><ul><li>
Clients, Channel partners</li><li>
Corporate CRC teams</li><li>
Legal experts, consultants</li><li>
Peers in Industry</li></ul><p>
Frequency</p><ul><li>
Daily / Weekly</li><li>
Need Based</li><li>
Need Based</li><li>
Need based</li></ul><p>
Nature
</p><ul><li>Visits / discussions on portfolio.</li><li>
Reviews, case updates, exception reporting, etc</li><li>
Discussion on legal matters, recovery mechanism and updates, etc.</li><li>
Market intelligence, networking, etc</li></ul><p>
3) Job Context &amp; Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)</p><p>
6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives</p><p>
4. Peers in Industry</p><p>
4. Need based</p><p>
7) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.
</p><p>SIGN-OFF: Provide the name of the Manager and the jobholder. Signature needed for the hard copy of the JD. Hard copy to be maintained in the organizational record.</p><p>
Job Holder</p><p>
Reports to &ndash; Manager
</p><p>Name</p><p>
Date of Entry / Approval</p><p></p>
</div><div><div><div>Minimum Experience Level</div>
<div><p>0 - 4 years</p></div>
</div><div></div><div><div>Job Qualifications</div></div></div></div></div></div></div></div><p></p>

Search 7302+ Collection supervisor jobs near you this March. New roles added regularly across leading industries. Apply today.

7302 collection supervisor jobs Near Me

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Collection Specialist (On-site)

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Collection Officer