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collections & claims specialist ksa

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accounts receivable specialist

collections claims specialist ksa

Unilever

<div>
 <strong>
  Function
 </strong>
 : Supply Chain
 <br/>
 <br/>
 <strong>
  Reports to:
 </strong>
 Arabia Contract to Cash and Stock Management Lead
 <br/>
 <br/>
 <strong>
  Scope:
 </strong>
 Local
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Jeddah, KSA
 <br/>
 <br/>
 <strong>
  Terms &amp; Conditions:
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  About Unilever
  <br/>
  <br/>
 </strong>
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 <br/>
 <br/>
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. This role exists to ensure operational excellence in the end-to-end cash collection and claims management cycle. Corresponding with customers to close open invoices, settle claims, resolve disputes, and reconcile balances. Coordinating with colleagues in logistics and sales for open actions and to highlight risks or manage bad debts. You&rsquo;ll be part of a team that believes in doing work that matters &mdash; for people and the planet.
 <br/>
 <br/>
 <strong>
  What Will Your Main Responsibilities Be
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Accurate and timely claims analysis and settlement with customers
  </li>
  <li>
   Ensure compliant and reconciled customer accounts
  </li>
  <li>
   Managing open items and aged balances to tackle disputes or risks to collection
  </li>
  <li>
   Cross-functional interactions with sales and logistics teams
  </li>
  <li>
   Monthly meeting with the cash &amp; claims team and leadership to update on open actions, opportunities, or risks
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Need To Succeed
  <br/>
  <br/>
 </strong>
 <strong>
  Experiences &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree, preferably in business/accounting/finance or supply chain
  </li>
  <li>
   Minimum 3 years of work experience, ideally in accounts receivables, collections, or claims management
  </li>
  <li>
   Experience in working across cross-functional teams and with external stakeholders
  </li>
  <li>
   Experience of working with key information systems (Excel, SAP)
  </li>
  <li>
   Excellent communication skills - Impactful and flexible communication
  </li>
  <li>
   Multitasking and ability to work with different ad hoc issues.
  </li>
  <li>
   Strong business acumen, passion for high performance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer focus
  </li>
  <li>
   Negotiation &amp; influencing skills
  </li>
  <li>
   Team player
  </li>
  <li>
   Passion for high performance
  </li>
  <li>
   Data Analytics
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
  </li>
  <li>
   As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
  </li>
  <li>
   Critical SOL (Standards of Leadership) Behaviors
  </li>
  <li>
   PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.
  </li>
  <li>
   PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  </li>
  <li>
   CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  </li>
  <li>
   PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  </li>
  <li>
   AGILITY: Explores the world around them, continually learning and developing their skills.
   <br/>
   <br/>
  </li>
 </ul>
 Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 <br/>
 <br/>
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>


Collections & Claims Specialist KSA

<div><div><div><p><b>Function</b>: Supply Chain
</p></div><div><p><b>Reports to:</b> Arabia Contract to Cash and Stock Management Lead
</p></div><div><p><b>Scope:</b> Local
</p></div><div><p><b>Location:</b> Jeddah, KSA
</p></div><div><p><b>Terms &amp; Conditions:</b> Full time
</p></div><p></p><div><p><b>ABOUT UNILEVER</b></p></div><div><p>
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.</p></div><div><p>
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.</p></div><p></p><div><p><b><br>
JOB PURPOSE</b></p></div><div><p>
Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. This role exists to ensure operational excellence in the end-to-end cash collection and claims management cycle. Corresponding with customers to close open invoices, settle claims, resolve disputes, and reconcile balances. Coordinating with colleagues in logistics and sales for open actions and to highlight risks or manage bad debts. You&rsquo;ll be part of a team that believes in doing work that matters &mdash; for people and the planet.</p></div><p></p><div><p><b><br>
WHAT WILL YOUR MAIN RESPONSIBILITIES BE</b>
</p></div><div><ul><li><p>Accurate and timely claims analysis and settlement with customers</p></li></ul></div><div><ul><li><p>
Ensure compliant and reconciled customer accounts</p></li></ul></div><div><ul><li><p>
Managing open items and aged balances to tackle disputes or risks to collection</p></li></ul></div></div><div><div><ul><li><p>
Cross-functional interactions with sales and logistics teams</p></li></ul></div><div><ul><li><p>
Monthly meeting with the cash &amp; claims team and leadership to update on open actions, opportunities, or risks<br>
</p></li></ul></div><p></p><div><p><b>WHAT</b><b> YOU NEED TO SUCCEED</b></p></div><p></p><div><p><b><br>
Experiences &amp; Qualifications</b></p></div><div><ul><li><p><b>
</b>Bachelor&rsquo;s Degree, preferably in business/accounting/finance or supply chain</p></li></ul></div><div><ul><li><p>
Minimum 3 years of work experience, ideally in accounts receivables, collections, or claims management</p></li></ul></div><div><ul><li><p>
Experience in working across cross-functional teams and with external stakeholders</p></li></ul></div><div><ul><li><p>
Experience of working with key information systems (Excel, SAP)</p></li></ul></div><div><ul><li><p>
Excellent communication skills - Impactful and flexible communication</p></li></ul></div><div><ul><li><p>
Multitasking and ability to work with different ad hoc issues.</p></li></ul></div><div><ul><li><p>
Strong business acumen, passion for high performance</p></li></ul></div><div><p><br>
</p></div><p></p><div><p><b>Skills</b></p></div><div><ul><li><p>
Customer focus</p></li></ul></div><div><ul><li><p>
Negotiation &amp; influencing skills</p></li></ul></div><div><ul><li><p>
Team player</p></li></ul></div><div><ul><li><p>
Passion for high performance</p></li></ul></div></div><div><div><ul><li><p>
Data Analytics<br>
</p></li></ul></div><p></p><div><p><b>Leadership</b></p></div><div><ul><li><p>
You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.</p></li></ul></div><div><ul><li><p>
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.</p></li></ul></div><p></p><div><ul><li><p><b><br>
Critical SOL (Standards of Leadership) Behaviors</b></p></li></ul></div><div><ul><li><p><b>
PASSION FOR HIGH PERFORMANCE: </b>Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.</p></li></ul></div><div><ul><li><p><b>
PERSONAL MASTERY: </b>Sets high standards for themselves. Actively builds own wellbeing and resilience.</p></li></ul></div><div><ul><li><p><b>
CONSUMER LOVE</b>: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.</p></li></ul></div><div><ul><li><p><b>
PURPOSE &amp; SERVICE</b>: Has humility, understanding that leadership is service to others, inside and outside Unilever.</p></li></ul></div><div><ul><li><p><b>
AGILITY</b>: Explores the world around them, continually learning and developing their skills.</p></li></ul></div><p></p><div><p><br>
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</p></div></div><p></p><p>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</p></div>

<div><p>The Senior Claims Specialist will be responsible for the preparation, evaluation, and negotiation of contractual claims, variations, and disputes related to the Construction Contracts under the Government Tender and Procurement Law. The role requires a deep understanding of consultancy contracts, construction claims, entitlement analysis, and the legal and procedural frameworks governing government-sector projects in Saudi Arabia.</p></div>
<br><div><ul><li>Review and analyze contractual documents to identify potential claims and entitlements.
</li><li>Prepare detailed claim submissions, including quantum, time impact analysis, and supporting documentation.
</li><li>Advise project management teams on claim strategies and defense mechanisms.
</li><li>Liaise with clients, contractors, and legal advisors to facilitate the resolution of claims and disputes.
</li><li>Review change orders, variation requests, and contract amendments to ensure compliance with contract provisions.
</li><li>Prepare position papers and contractual correspondence in alignment with WSP corporate and client procedures.
</li><li>Monitor key contractual milestones and risk events to ensure timely claim notifications and record-keeping.
</li><li>Maintain accurate claim logs and reporting dashboards in coordination with the commercial team.
</li><li>Support dispute avoidance and early resolution efforts across project stakeholders.
</li><li>Ensure that all claim-related activities comply with Saudi Government contracting regulations and WSP internal governance.</li></ul></div>
<br><div><ul><li>Bachelor&rsquo;s Degree in Engineering, Quantity Surveying, Law, or equivalent discipline.
</li><li>Minimum of 12 years of relevant experience, including at least 5 years in claim management for major infrastructure or consultancy contracts.
</li><li>Strong understanding of the Saudi Government Tender and Procurement Law (&#1606;&#1592;&#1575;&#1605; &#1575;&#1604;&#1605;&#1606;&#1575;&#1601;&#1587;&#1575;&#1578; &#1608;&#1575;&#1604;&#1605;&#1588;&#1578;&#1585;&#1610;&#1575;&#1578; &#1575;&#1604;&#1581;&#1603;&#1608;&#1605;&#1610;&#1577;) and its Executive Regulations.
</li><li>Demonstrated ability to lead claim strategy development and negotiation with government clients.
</li><li>Strong communication and report-writing skills in both English and Arabic.
</li><li>Prior experience working with a consultancy firms.
</li><li>Prior experience in government-sector project supervision consultancy contracts in KSA
</li><li>Experience in infrastructure or municipal projects.
</li></ul><p>Imagine a better future for you and a better future for us all.
</p><p>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
</p><p>With us, you can. Apply today.</p></div>

Senior Claims Specialist

DP World

<div>
 <p>
  <strong>
   JOB PURPOSE
  </strong>
 </p>
 <p>
  Lead end-to-end delivery of FM capital and operational projects (civil, structural, architectural, MEP, utilities, fit‑out, building automation) to uplift the terminal&rsquo;s built environment, reliability, and HSE performance. This include various kind of DPWorld related projects, ensure projects delivered with compliance to MOWANI, Saudi regulations, DP World standards, and international best practice (ISO 41001/IFMA/PMP), and utilizing best excellence practices and LEANS
 </p>
 <p>
  for delivering on time, within budget, and to required quality with minimal disruption to operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KEY ACCOUNTABILITIES
  </strong>
 </p>
 <p>
  <strong>
   Project Planning and Controls:
  </strong>
 </p>
 <p>
  &middot; Develop scope, WBS, baseline schedule, cost plan, procurement plan, and risk register
 </p>
 <p>
  (Primavera P6/MS Project, A3, risk matrix)
 </p>
 <p>
  &middot; Apply LEAN methods (A3 problem solving, Last Planner, 5S, value stream mapping, Kaizen) to
 </p>
 <p>
  remove waste and compress schedules.
 </p>
 <p>
  <strong>
   Design &amp; Technical Management:
  </strong>
 </p>
 <p>
  &middot; Lead design reviews for architectural, structural, and MEP packages; verify code compliance
 </p>
 <p>
  (SBC, NFPA, SEC standards, SASO/SASO-listed equipment).
 </p>
 <p>
  &middot; Coordinate surveys, investigations, and specialist studies (e.g., structural assessment, geotech,
 </p>
 <p>
  load studies, energy audits).
 </p>
 <p>
  <strong>
   Procurement &amp; Contracting:
  </strong>
 </p>
 <p>
  &middot; Prepare technical specifications, BOQs, IFC packages, and evaluation criteria.
 </p>
 <p>
  &middot; Support sourcing and tendering; evaluate bids; recommend awards
 </p>
 <p>
  &middot; Administer contracts (FIDIC Red/Yellow Book); manage variations, claims, and change control.
 </p>
 <p>
  <strong>
   Construction &amp; Site Management:
  </strong>
 </p>
 <p>
  &middot; Plan and supervise site execution, method statements, and QA/QC.
 </p>
 <p>
  &middot; Coordinate interfaces with terminal operations to avoid downtime; manage PTW and isolations.
 </p>
 <p>
  &middot; Lead progress meetings, look-ahead planning, and constraint removal. HSE &amp; Compliance
 </p>
 <p>
  &middot; Enforce DP World HSSE rules and ISO 45001/14001 requirements; toolbox talks, and incident investigations.
 </p>
 <p>
  &middot; Ensure permits/approvals with MAWANI (Port Authority), Saudi Civil Defense, and Port Safety
  <strong>
   Cost &amp; Schedule Control:
  </strong>
 </p>
 <p>
  &middot; cost variance, schedule variance; forecast; maintain cash flow.
 </p>
 <p>
  &middot; Certify measurements, and change orders; prevent scope creep.
 </p>
 <p>
  <strong>
   Sustainability &amp; Energy:
  </strong>
 </p>
 <p>
  &middot; Integrate energy- and water-efficiency measures (ISO 14001/50001 principles), circular materials where practical, and low-disruption methods.
 </p>
 <p>
  &middot; Contribute to DPWorld Sustainability strategy
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATIONS, EXPERIENCE AND SKILLS
  </strong>
 </p>
 <p>
  &middot; Bachelor&rsquo;s degree in engineering (Civil/Mechanical/Architecture/Electrical Engineering),
 </p>
 <p>
  &middot; 5-8 years of project engineering/management experience, with at least 3 years in
 </p>
 <p>
  industrial/seaport/port-side facilities or heavy infrastructure in KSA/GCC.
 </p>
 <p>
  &middot; Saudi Council of Engineers (SCE) membership/registration (mandatory).
 </p>
 <p>
  &middot; PMP or PRINCE2 certification preferred; LEAN/Six Sigma Green Belt is an advantage.
 </p>
 <p>
  &middot; Proven delivery of multi-discipline FM projects within live operational environments.
 </p>
 <p>
  &middot; Demonstrated experience with FIDIC contract administration and KSA permitting.
 </p>
</div>


Senior Supervisor - Project Management

Dr. Sulaiman Al Habib Medical Group

<div>
 <p>
  <strong>
   About Dr. Sulaiman Al Habib Medical Group:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  With a vision to be the most trusted healthcare provider in medical excellence and patient experience globally, Dr. Sulaiman Al Habib Medical Group (HMG) has become the largest provider of comprehensive medical services in the Middle East. It is currently operating 20 medical facilities across KSA, UAE and Bahrain.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our mission is to develop and operate state of the art medical facilities and provide innovative healthcare services to create value for people starting from the early stages of planning and designing until final implementation, operation, obtaining the required accreditations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking dedicated and professional administrative staff to join our team. This multi-faceted role supports the efficient operation of various hospital departments by performing a wide range of clerical, administrative, and support functions. Successful candidates will be skilled in coordinating workflows, managing resources, and ensuring a high standard of service for our patients and staff.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Available Vacancies:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Medical Administrator
  </li>
  <li>
   Security Manager
  </li>
  <li>
   Patient Experience/Relations/Services Coordinators
  </li>
  <li>
   Client Services Specialist
  </li>
  <li>
   Housing Supervisor
  </li>
  <li>
   ASSD Coordinator
  </li>
  <li>
   Quality Professionals (Coordinator, Officer, Specialist, Senior Specialist)
  </li>
  <li>
   Hazmat Officer
  </li>
 </ul>
</div>


Administrative Opportunities (Jeddah)

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<br>
<p></p><p><b>Job Description:
</b></p><p>Parsons is looking for an amazingly talented <b>Commercial and Contracts Director </b>to join our team! In this role you will get to manage all commercial activity for a Division, a major market segment, or for a major project. Travel to the client's offices or the project site may be required, either before the contract receives final approval or during the life of the contract.
</p><p></p><p><b>What You'll Be Doing:
</b></p><ul><li><p>Establish robust procurement strategies for Major Works within a challenging time frame using different methodologies.
</p></li><li><p>Review and prepare invitations to tender for Major Works including specialist disciplines.
</p></li><li><p>Review Tender submissions and assist in the evaluation of the same for recommendation to the Employer
</p></li><li><p>Assist in negotiations to facilitate the placing of Major Contracts.
</p></li><li><p>Negotiate and clarify contractual requirements in meetings with consultants and contractors.
</p></li><li><p>Manage a team of both pre and post contract commercial staff.
</p></li><li><p>Oversee Risk assessment, Procurement strategy, Contract Administration, Claims Management.
</p></li><li><p>Tender analysis &amp; evaluation.
</p></li></ul><p></p><p><b>What Required Skills You'll Bring:
</b></p><ul><li><p>Bachelor&rsquo;s in engineering, quantity surveying, or cost engineering from an accredited university.
</p></li><li><p>Must be certified in Contracts/commercial with Chartered Membership in the Royal Institution of Quantity Surveyors (MRICS), Project Management Professional, PMI-PMP/ RMP.
</p></li><li><p>Minimum 25 years&rsquo; experience in contracts and commercial management including overall responsibility for contract/commercial management on large-scale projects.
</p></li><li><p>Direct experience of managing workload distribution, execution of work and personnel management, pre- qualification, compilation of bid requests, receipt of bids, bid evaluation, award, monitoring contractor performance, back charges, resolution of claims and disputes. Technical and administrative knowledge of engineering/ construction industry contracting practices, government and commercial procurement regulations and practices, policies, procedures, and work practices.
</p></li><li><p>Practical experience and expertise in FIDIC contracts, Red/Yellow/Silver.
</p></li><li><p>Demonstrated experience in pricing, contract law, contract drafting, administration and negotiation of change orders, effective correspondence, planning and scheduling.
</p></li><li><p>Thorough knowledge of prime contracts management administration as well as (sub) contract formation and administration, execution office and field procedures and documents relating to a multi-discipline construction project.
</p></li><li><p>Must have led large Contracts working with top firms an on prestigious projects.
</p></li><li><p>Knowledge of precedents in the specialty area and knowledge of principles and practices of related international contracting law as well, execution office and field procedures and documents relating to a multi-discipline construction project
</p></li><li><p>Excellent Arabic / English verbal and written communication skills required.
</p></li><li><p>Computer software skills (Microsoft Word, Excel, PowerPoint, and Visio).
</p></li></ul><p></p><p><b>What Desired Skills You'll Bring:
</b></p><ul><li><p>The candidate shall demonstrate evidence of working on similar projects/mega projects with international PMC firms.
</p></li><li><p>Experience of working internationally (preference for KSA).
</p></li></ul><p></p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
<p></p><p>We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
</p><p></p><p>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</p></div>

Commercial and Contracts Director

Explore 92+ Collections claims specialist ksa in Jeddah Saudi Arabia January 2026 Start Asq International Jobs In Jeddah Saudi Arabia this November. Find roles across top companies and apply now to boost your career.

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Collections & Claims Specialist KSA

Collections & Claims Specialist KSA

Collections & Claims Specialist KSA

Senior Claims Specialist

Senior Supervisor - Project Management

Administrative Opportunities (Jeddah)

Commercial and Contracts Director