collections officer

UNIVERSAL LOGISTICS SERVICES (PRIVATE) LIMITED

<p><b>We&rsquo;re Hiring &ndash; Collections Officer (Sialkot)</b><br/>We are looking for a dedicated and result-oriented Collection Officer to ensure timely recovery of outstanding payments while maintaining strong customer relationships.</p><p><b>Key Responsibilities:</b></p><ul><li>Ensure timely collection of outstanding payments within assigned territory</li><li>Meet collection targets and manage DSO effectively</li><li>Deliver and follow up on invoices and payment documents</li><li>Coordinate with Finance/Accounts for reconciliation and discrepancies</li><li>Issue payment receipts and submit daily visit reports</li><li>Maintain professional relationships with customers to support smooth collections</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree must (Accounting/Business or related field preferred)</li><li>1&ndash;2 years of experience in collections (courier, logistics, bank, or recovery)</li><li>Strong communication, negotiation, and MS Office skills</li></ul><p><b>Benefits:</b></p><ul><li>Life &amp; health insurance</li><li>Fuel facility</li><li>Company-maintained bike</li><li>Mobile allowance</li><li>Performance-based incentives</li></ul><p><b>Location: Sialkot</b><br/><b>Apply at: upspakistanhr@ups.com</b></p><p>Job Type: Full-time</p><p>Pay: Rs55,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

Collections Officer Sialkot

Trane Technologies

<div><div><p>Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane&reg; and Thermo King, sustainability is not just how we do business&mdash;it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.</p><p></p><p>
Learn about our benefits designed for you to Thrive at work and at home.</p><p></p><p>
We boldly go.</p><p></p><p><b>
Where is the work:</b></p>
On-Site (5 days)<p></p><p><br>
At Trane Technologies&reg; we Challenge Possible. Our brands &ndash; including Trane&reg; and Thermo King&reg; - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what&rsquo;s possible for a sustainable world.</p><p><b>
Job Summary</b>：</p><p>
Trane in Turkey is hiring a Credit Officer that will manage an Accounts Receivable portfolio for Trane Technologies operations in the Middle East &amp; Africa, including the related credit and collection activities in order to minimize credit risk while maximizing cash performance.</p><p>
The role includes credit investigation &amp; assessment, credit hold management &amp; order release; collections follow up &amp; escalation; query &amp; dispute resolution; customer visits; escalation to collection agencies and legal counsel; liaison with finance &amp; reporting teams; compliance activities.</p><p>
The portfolio is Trane Middle East &amp; Africa: sales from local offices across the region, including Turkey.</p><p><b>
Responsibilities:</b></p><ul><li>
Gather necessary information for credit assessment and payment terms approval; support the regional manager with decisions about credit risk &amp; cash flow.</li><li>
Support in credit assessment of new and existing customers and approve credit limits in line with Limits of Authority assigned to the role.</li><li>
Provide information on credit checking and order holds and release on timely basis. Notify manager of significant issues impacting collection of outstanding receivables</li><li>
Responsible for the collection and the maintenance of account receivables: contact customers, follow up on payments and engage late payers to maximize collection efficiency.</li><li>
Follow &amp; optimize collection protocol for the portfolio: monthly statement of account, pre-calling record customer feedback, register promise to pay, follow up on tasks and broken promises, send dunning letters, arrange customer visits, escalate to manager and to commercial team, etc.</li><li>
Ensure funds are correctly applied to the relevant customer account and invoices; keep unapplied cash to the minimum. Support the cash application team as and when needed.</li><li>
Prepare reports as per monthly schedule and on ad hoc basis for the credit and financial functions</li><li>
Expedite resolution of customer disputes &amp; queries by linking with Sales/Order Management/Warranty as required.</li><li>
Informing management regarding effectiveness of strategies for various accounts.</li><li>
Promote a culture of continuous process improvement and collaborate actively internal stakeholders.</li><li>
Support the Credit Centre of Excellence for major credit reviews for all customers whenever required.</li><li>
Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance, Sarbanes Oxley, etc.</li></ul><p><b>
Qualifications:</b></p><ul><li>
 University Degree in Business, Finance, Accounting or similar field.</li><li>
 2-year experience in Credit &amp; Collection or similar role</li><li>
Good understanding of commercial credit and collection practices and knowledge of financial analysis.</li><li>
Strong proficiency in Microsoft Excel &amp; Outlook</li><li>
Hands-on work experience in credit, preferably with an experience from a manufacturing background with good reconciliations skills.</li><li>
Good understanding of commercial credit and collection practices and significant knowledge of financial analysis.</li><li>
Experience of working on Letters of Credit.</li><li>
Good accounting background &amp; financial knowledge in order to drive account reconciliation during the customer visits, helping boost up collections.</li><li>
 Good ERP knowledge with excellent MS office skills</li><li>
Good communication (verbal/written) skills &amp; good negotiation skills - articulate &amp; confident enough to push back customers raising in genuine disputes.</li></ul><p>
We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what&rsquo;s possible for a sustainable world.</p><p>
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</p><p></p><p>
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</p></div></div>

Credit & Collection Officer

The Home Depot

<p>Position Purpose:<br/></p><p>The Collections Specialist will support our Pro Trade Credit program. In this role, you will manage a portfolio of commercial (B2B) accounts, acting as the primary point of contact for past-due customers. The goal is to recover outstanding revenue while maintaining positive relationships with our professional trade partners. Success in this role will be measured by timely recovery rates, customer satisfaction scores, and adherence to compliance standards, ensuring clear benchmarks for performance. The specialist will handle the full cycle of delinquency management from initial outreach and dispute resolution to negotiating payment plans and preparing accounts for legal escalation or lien actions when necessary. Throughout this process, you will also collaborate closely with departments such as Legal and Sales to ensure a holistic and coordinated approach to collections and account management.<br/></p><p>Key Responsibilities:<br/></p><p>30% - Outreach &amp; Negotiation - Conduct high-volume outbound calls and emails to commercial customers with past-due balances. Negotiate payment commitments and follow up to ensure promises are kept.<br/></p><p>30% - Account Reconciliation - Research and resolve billing discrepancies, missing purchase orders (POs), or proof-of-delivery (POD) disputes that are holding up payment.<br/></p><p>10% - Documentation - Maintain detailed, legally defensible notes on all collection activities within the ERP/Credit software.<br/></p><p>10% - Legal &amp; Lien Initiation - Identify accounts that have exhausted all internal collection efforts. Lien Actions: Monitor job-specific lien deadlines. Gather necessary documentation (invoices, contracts) to initiate the preliminary notice or lien filing process for review by the Credit Manager/Legal team. Referrals: Compile comprehensive credit files (notes, call logs, skip-tracing results) to package accounts for referral to third-party collection agencies or attorneys.<br/></p><p>20% - Risk Management - Monitor aging reports weekly to identify high-risk accounts. Place accounts on &quot;Credit Hold&quot; according to company policy and communicate status changes to the Sales team.<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>Position Reports to Sr. Manager, Trade Credit.<br/></p><p>Position has 0 direct reports<br/></p><p>Travel Requirements:<br/></p><p>No travel required.<br/></p><p>Physical Requirements:<br/></p><p>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.<br/></p><p>Working Conditions:<br/></p><p>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be eighteen years of age or older.<br/></p><p>Must be legally permitted to work in the United States.<br/></p><p>Preferred Qualifications:<br/></p><p>Working knowledge of Microsoft Office Suite.<br/></p><p>Demonstrated ability to collaborate and work effectively with cross-functional teams.<br/></p><p>Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers.<br/></p><p>Excellent written and verbal communication skills.<br/></p><p>2+ years of experience in B2B collections, Accounts Receivable, or a related finance role. (Construction or Trade industry experience is a strong plus).<br/></p><p>Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables), Power BI and experience with AR/Credit Systems (i.e., Bectran).<br/></p><p>Familiarity with fair debt collection practices and a general understanding of lien rights/bond claim laws is preferred, but not required (will train).<br/></p><p>Soft Skills: Strong negotiation skills with the ability to remain professional under pressure. Ability to distinguish between a customer with a temporary cash-flow issue vs. a bad debt risk.<br/></p><p>Minimum Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.<br/></p><p>Preferred Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.<br/></p><p>Minimum Years of Work Experience:<br/></p><p>2<br/></p><p>Preferred Years of Work Experience:<br/></p><p>No additional years of experience<br/></p><p>Minimum Leadership Experience:<br/></p><p>No previous leadership experience<br/></p><p>Preferred Leadership Experience:<br/></p><p>No additional years of previous leadership experience<br/></p><p>Certifications:<br/></p><p>None<br/></p><p>Competencies:<br/></p><p>Action Oriented<br/></p><p>Collaborates<br/></p><p>Drives Engagement<br/></p><p>Communicates Effectively<br/></p><p>Customer Focus<br/></p><p>Drives Results<br/></p><p>Manages Conflict<br/></p>

Collections Specialist-2

Unilever

<div><div>JOB PURPOSE<br>
<br>
This role exists to ensure operational excellence in the end-to-end cash collection and claims management cycle. Corresponding with customers to close open invoices, settle claims, resolve disputes, and reconcile balances. Coordinating with colleagues in logistics and sales for open actions and to highlight risks or manage bad debts.. You&rsquo;ll be part of a team that believes in doing work that matters &mdash; for people and the planet.<br>
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Because here, we don&rsquo;t just hire for jobs. We invite you to be part of something bigger.<br>
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KEY RESPONSIBILITIES<br>
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<ul><li>Accurate and timely claims analysis and settlement with customers</li><li>Ensure compliant and reconciled customer accounts</li><li>Managing open items and aged balances to tackle disputes or risks to collection</li><li>Cross-functional interactions with sales and logistics teams</li><li>Monthly meeting with the cash &amp; claims team and leadership to update on open actions, opportunities, or risks</li></ul><br>
REQUIRED QUALIFICATIONS<br>
<ul><li>Bachelor&rsquo;s Degree, preferably in business/accounting/finance or supply chain</li><li>Minimum 3 years of work experience, ideally in accounts receivables, collections, or claims management</li><li>SOCPA membership</li><li>Experience of working with key information systems (Excel, SAP)</li><li>Excellent communication skills - Impactful and flexible communication</li></ul><br>
PREFERRED QUALIFICATIONS<br>
<ul><li>Experience in working across cross-functional teams and with external stakeholders</li><li>Multitasking and ability to work with different ad hoc issues.</li><li>Strong business acumen, passion for high performance</li></ul><br>
At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.</div><p></p><p>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</p></div>

Collections & Claims Specialist KSA

sparklean general trading llc

<p>hi,</p><p>we are Ajman based company looking for collection lady full time .Prevous experience in the same filed is mandatory ,Good communication skills with pleasing personalty is an added advantage.</p><p>Job Types: Full-time, Permanent</p><p>Pay: From AED1,500.00 per month</p><p>Work Location: In person</p>

RECEPTIONIST (DEBIT COLLECTION)

City National Bank

<div>Overview:
<div><b>INTERNATIONAL TRADE SERVICES OPERATIONS</b></div><div></div><div><b><br>
WHAT IS THE OPPORTUNITY?</b></div><div></div><div><b><br>
International Trade Services Operations Officer</b></div><div></div><div><br>
Join our dynamic Trade Finance Operations Team as a Senior Letter of Credit Officer, where you&rsquo;ll play a pivotal role in managing complex trade finance transactions. This hands-on, production-focused position requires end-to-end ownership of letters of credit (LCs) and related products, ensuring precision, compliance, and exceptional service in a fast-paced environment.</div><div><br>
As a seasoned trade finance expert, you&rsquo;ll drive the seamless execution of global trade transactions, mitigate risks, and uphold CNB&rsquo;s commitment to operational excellence. Your expertise will directly support our clients&rsquo; international trade activities while maintaining robust regulatory adherence. You must demonstrate the ability to independently manage complex transactions in a fast-paced, high-volume environment while ensuring accuracy, compliance, and exceptional service delivery.</div><div></div><div><b><br>
WHAT WILL YOU DO?</b></div><div></div><div><b><br>
Key Responsibilities</b></div><ul><li>
Perform end-to-end processing of trade finance transactions, including input, review, and transaction release/authorization</li><li>
Manage the lifecycle of trade products (Commercial Letters of credit (Import/Export), Standby Letters of Credit (SBLCs), Transferable Letters of Credit, Documentary Collections, Shipping Guarantees and Trade-related financing)</li><li>
Examine documents for compliance with credit terms, and applicable rules and regulations</li><li>
Issuance, advising, amendment, and negotiation of LCs in compliance with UCP 600/ISP98 and regulatory guidelines</li><li>
Collaboration with internal teams (e.g., Relationship Managers, Compliance) and external stakeholders (banks, clients) to resolve</li><li>
Ensure all transactions are processed accurately and within established service level agreements</li><li>
Adhere to all internal policies and procedures and regulatory requirements, including OFAC, AML, BSA, and Anti-boycott regulations</li><li>
Proactively identify, escalate, and mitigate risks while maintaining a robust control environment</li><li>
Drive process improvements, enhance efficiency, and uphold service level agreements (SLAs)</li><li>
Independently address complex issues with creativity and sound judgment</li></ul><div></div><div><b><br>
WHAT DO YOU NEED TO SUCCEED?</b></div><div></div><div><b><br>
Qualifications</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s degree or equivalent experience preferred</li><li>
Minimum 5+ years of experience in trade finance, with a proven track record in LCs and related products</li><li>
Ability to identify process gaps, recommend policy changes, and contribute to long-term operational goals</li><li>
Expert knowledge of ICC rules (UCP 600, URR 725, ISP98, URC 522) and regulatory frameworks (OFAC, AML, BSA)</li><li>
Strong knowledge of SWIFT messaging standards</li><li>
Critical and strategic thinker; long-term strategic focus</li><li>
Excellent attention to detail and ability to manage multiple priorities</li><li>
Excellent verbal/written communication; ability to interact with some mid-level management</li></ul><div><b>
Technical Skills</b></div><br>
<div></div><ul><li>
Proficiency in Microsoft Office (Excel, Word, PowerPoint)</li><li>
Experience with Trade Processing systems</li><li>
Strong analytical, problem-solving, and organization skills</li></ul><div><b>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b><div>
Starting base salary: $44.87 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>
Get a more detailed look at our Benefits and Perks.</div></div><div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div></div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul><br>
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div></div>

Officer, International Trade Services Operations

358 Enterprises Inc

<p>Assistant Manager &ndash; Collections and Operations</p><p><b>Location: Brownsville, Texas</b></p><p>Join our team!</p><p>We are looking for a responsible, hardworking, and motivated individual to support the daily operations of our store.</p><p>Main Responsibilities</p><ul><li>Account follow-up and collections.</li><li>Customer calls, payment arrangements, and field visits.</li><li>Sales and customer service.</li><li>Furniture and appliance deliveries.</li><li>Support the manager with general store operations.</li></ul><p>We Offer</p><ul><li><b>$14.00 to $15.00 per hour</b>, depending on experience.</li><li>Weekly pay.</li><li>Collections performance bonus.</li><li>Sales commissions.</li><li>Full-time employment.</li><li>Opportunities for growth within the company.</li></ul><p>Requirements</p><ul><li>Bilingual: English and Spanish.</li><li>Valid driver&rsquo;s license.</li><li>Experience in collections, sales, customer service, or deliveries.</li><li>Availability to conduct field visits.</li><li>Ability to lift and move heavy merchandise.</li><li>Responsible, punctual, and professional.</li><li>Legally authorized to work in the United States.</li></ul><p><b>Apply today and join our team!</b></p><p>Pay: $14.00 - $15.00 per hour</p><p>Work Location: In person</p>

Assistant Store Manager

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