collections officer

Redstone Federal Credit Union

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Description Summary
</b></h2></div></div></div></div></div></div>Performs a variety of specialized administrative, office and operational support duties in the Collections Department. Processes multiple types of payments and attorney packs; processes workflows in appropriate collection software; ensures the Collections general ledger accounts balance on a daily basis.
<p></p><h2 class="jobSectionHeader"><b>Job Description
</b></h2><h2 class="jobSectionHeader"><b>Essential Duties and Responsibilities
</b></h2><ul><li>Documents and processes departmental work, including but not limited to; verifying for accuracy and completeness, performing research, scanning and filing documents and other materials, retrieving and releasing documents and records.
</li><li>Performs specialized data entry to prepare a variety of standard materials, documents and reports; updates computer records and databases; completes and processes standard forms related to areas of responsibility.
</li><li>Processes a variety of payments to include attorney payments, loan recovery payments, share recovery payments, trustee payments;
</li><li>Manages workflows in appropriate collection software to include, account maintenance, approved charge-off accounts, closing lines of credit, pulling credit bureau reports and refunding fees on closed accounts.
</li><li>Processes third-party emails, approves member letters and notices for vendor processing, sends account closure letters when needed, processes account closure emails / letters and deliver them to members; prepares affidavits and other correspondences
</li><li>Create requisitions and submit invoices for payment for all Collections third-party vendors.
</li><li>Ensures the Collections general ledger accounts balance on a daily basis and works with the Accounting Department to ensure accuracy.
</li><li>Prepare and deliver attorney files / packs for bankruptcy notices, recovery accounts Estate claim efforts.
</li><li>Answers incoming calls and emails and directs members to appropriate Collection Representatives. .
</li><li>Operates computers, scanners, copiers, optical imaging, mail and other related standard office and processing equipment.
</li><li>Maintains records of work performed; assists in ordering and maintaining an inventory of supplies for the department.
</li></ul><p></p><h2 class="jobSectionHeader"><b>Company Wide Expectations
</b></h2><ul><li>Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
</li><li>Delivers friendly, caring service to internal and external members.
</li><li>Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
</li><li>Follow all physical and online security procedures and maintain strict confidentiality of all member information.
</li><li>Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
</li><li>Works scheduled hours and maintains punctuality.
</li><li>Performs other related duties as assigned or requested.
</li></ul><p></p><h2 class="jobSectionHeader"><b>EDUCATION/EXPERIENCE
</b></h2><p>To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required. An equivalent combination of education and experience may be considered.
</p><p></p><p><b>Education Requirements
</b></p><p>High School Diploma or GED - Required
</p><p></p><p><b>Experience Requirement
</b></p><p>2 Years - Administrative or financial services experience - Required
</p><p></p><h2 class="jobSectionHeader"><b>SKILLS/ABILITIES
</b></h2><ul><li>Effectively apply internal and external member service practices and processes to meet quality service standards and achieve member satisfaction.
</li><li>Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
</li><li>Intermediate knowledge of Microsoft Office products (Word, Excel, etc.)
</li><li>Resolve problems utilizing advanced knowledge and experience.
</li><li>Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
</li><li>Use correct English including spelling, grammar and punctuation.
</li><li>Operate computers and use business software and other standard office equipment.
</li><li>Understand and follow written and oral instructions.
</li><li>Set priorities and manage one&rsquo;s own time effectively.
</li></ul><p></p><p><b>PHYSICAL DEMANDS
</b></p><p>The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p></p><p><b>Physical Requirements
</b></p><ul><li>Intermittent standing, sitting, walking, bending and climbing.
</li><li>Using hands repetitively to handle, feel or operate computers and other standard office equipment.
</li><li>Reaching with hands and arms.
</li><li>Intermittent lifting and carrying up to 25 pounds.
</li></ul><p></p><h2 class="jobSectionHeader"><b>WORK ENVIRONMENT
</b></h2><p>An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;
</p><p></p><p>Works in general office environment in a financial services facility.
</p><p></p><p><i>Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.
</i></p><p></p><p><i>We are proud to be a Drug-Free and Tobacco Free Workplace.</i></p></div>

Collections Assistant

Tawuniya

<div>
 <p>
  <strong>
   Role Purpose:
  </strong>
 </p>
 <p>
  Responsible for managing overdue accounts, with a focus on complex and high-value debts. This role involves collaborating with the Credit Control Department to negotiate payment arrangements, resolve client disputes, and ensure compliance with insurance regulations, legal requirements, and internal company policies. The Collection Specialist plays a key role in enhancing cash flow by implementing advanced collection strategies, analyzing payment trends, and coordinating with internal departments to address and resolve issues affecting collections and the recovery of outstanding balances.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Activities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Handle Collection for overall Health portfolio .
 </p>
 <p>
  &bull; Notify clients, brokers, and internal Sales &amp; Agency teams about due premium installments and endorsement payments.
 </p>
 <p>
  &bull; Regularly follow up with clients, brokers, and agencies to ensure the prompt settlement of outstanding and overdue premium amounts.
 </p>
 <p>
  &bull; Establish and manage effective payment collection processes for active accounts, maintaining solid relationships with clients and brokers (excluding lapsed accounts).
 </p>
 <p>
  &bull; Communicate with clients and brokers via email, phone calls, or in-person visits to facilitate premium payments and resolve payment-related concerns.
 </p>
 <p>
  &bull; Document collection status to ensure due/collected payments are updated and keep track of the achievement of the collection function.
 </p>
 <p>
  &bull; Develop monthly and quarterly reports highlighting updates, unresolved issues, and achieve the collection target.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   A bachelor&rsquo;s degree in finance, Accounting, or equivalent is required.
  </li>
  <li>
   Minimum of 2 years of experience in collections
  </li>
 </ul>
</div>


Specialist - Collections

McCarthy, Burgess & Wolff, Inc

<p><b>Account Recovery Specialist </b></p><p><b>$15/hour base and Uncapped Commission - Average Reps earn $20&ndash;$30/hour </b></p><p><b>Monday - Friday 8:30 am - 5 pm / Enjoy your nights and weekends!</b></p><p><b>Paid training provided&mdash;no prior collections experience required.</b></p><p>We are seeking a motivated, assertive, and professional Account Recovery Specialist to join our growing team. In this role, you will manage an assigned queue of delinquent accounts, contact consumers by phone, negotiate payment arrangements, and document all activity with accuracy and compliance.</p><p>If you are confident on the phone, goal‑driven, and thrive in a fast‑paced call‑center environment, this is an excellent opportunity to grow your career and earn uncapped commission.</p><p>What You'll Do</p><ul><li>Make inbound/outbound calls on past‑due accounts</li><li>Negotiate payment plans &amp; settlements</li><li>Skip trace when needed</li><li>Update notes in collections software</li><li>Explain balances &amp; repayment options</li><li>Meet daily/weekly/monthly goals</li><li>Follow all FDCPA &amp; compliance rules</li><li>Flag accounts for potential legal action</li></ul><p>Qualifications</p><ul><li>Previous collections, call‑center, or customer service experience preferred (not required)</li><li>Strong communication and negotiation skills</li><li>Comfortable working with call quotas and performance metrics</li><li>Ability to navigate multiple computer systems while on the phone</li><li>Reliable, coachable, and goal‑oriented</li></ul><p><b>About Us</b></p><p>McCarthy, Burgess, and Wolff (MBW) are a national leader in third-party collections with 30+ years of industry experience. We provide a supportive, goal-oriented environment where your performance directly increases your earnings.</p><p>If you are motivated, competitive, and ready to build a career with strong earning potential, we want to talk with you.</p><p>Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.</p><p>EEO Statement</p><p>McCarthy Burgess &amp; Wolff, Inc. (MB&amp;W) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at MB&amp;W are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Life insurance</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Are you a military spouse or were you referred to the job by the Military Spouse Employment Program?</li></ul><p>Ability to Commute:</p><ul><li>Bedford, OH 44146 (Required)</li></ul><p>Work Location: In person</p>

Account Recovery Specialist

Talent 360

<div><p>We are looking for a Senior Accounts Receivable to join our finance team. The ideal candidate will be responsible for managing the accounts receivable process, ensuring timely collections, monitoring customer accounts, and minimizing financial risks. Previous experience in the freight forwarding or shipping industry is highly preferred.</p><b><br>
Requirements</b><ul><li><br>
Bachelor's degree in Commerce, Accounting, or a related field.</li><li>3&ndash;5 years of experience in Accounts Receivable or Collections.</li><li>Previous experience in the Freight Forwarding, Shipping, or Logistics industry is highly preferred.</li><li>Strong knowledge of accounts receivable principles and collection processes.</li><li>Proficiency in Microsoft Excel and ERP systems is a plus.</li><li>Excellent analytical and reporting skills.</li><li>Strong communication and negotiation skills.</li><li>Ability to work independently and manage multiple priorities.</li></ul><p></p><p>
Key Competencies</p><ul><li>Attention to detail.</li><li>Accuracy.</li><li>Strong organizational skills.</li><li>Flexibility and adaptability.</li><li>Excellent communication skills.</li><li>Teamwork.</li><li>Ability to work under pressure.</li><li>Strong reporting and analytical skills.</li></ul><p></p><p>
Key Responsibilities</p><ul><li>Independently manage the accounts receivable process and ensure timely collection of outstanding payments.</li><li>Monitor customer accounts and follow up on overdue invoices.</li><li>Review and analyze aging reports, taking appropriate action on overdue and high-risk accounts.</li><li>Prepare daily, weekly, and monthly collection reports for management.</li><li>Coordinate with the Sales, Contracts, and Operations teams to resolve billing discrepancies and customer disputes.</li><li>Monitor customer credit limits and identify potential financial risks.</li><li>Maintain accurate financial records related to collections and receivables.</li><li>Develop a good understanding of port operations and customs procedures.</li><li>Ensure compliance with company financial policies and procedures.</li></ul><p></p><b><br>
Benefits</b><ul><li><br>
Competitive Salary</li><li>Medical Insurance</li><li>Social Insurance</li><li>Performance Incentives</li></ul></div>

Senior Accounts Receivable

Fiserv

<div><div><div><p><b>Calling all innovators &ndash; find your future at Fiserv.</b></p><p></p><p>
We&rsquo;re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day &ndash; quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we&rsquo;re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.</p><p></p><p><b>
Job Title</b></p>
Sr. B2B Collection Representative<p></p><p><b>
About this Role</b></p><p></p><p>
At Fiserv, a successful Sr. Accounts Receivables Collection Representative Collection Representative plays a crucial role in delivering outstanding service and meeting client expectations. This position involves actively communicating with clients to collect outstanding debts while ensuring compliance with all regulations.</p><p></p><p><b>
What You Will Do:</b></p><ul><li><p>
Collect outstanding accounts via telephone in a call center environment.</p></li><li><p>
Utilize both manual and automatic telephone dialing systems to contact merchants.</p></li><li><p>
Establish rapport with merchants to overcome objections and negotiate debt payments.</p></li><li><p>
Document all discussions and actions in a tracking system or database.</p></li><li><p>
Confirm payment arrangements and finalize calls.</p></li><li><p>
Work on special projects as assigned.</p></li></ul><p></p><p><b>
What You Will Need to Have:</b></p><ul><li><p>
1-3 years of customer service experience.</p></li><li><p>
1-2years of collection experience.</p></li><li><p>
1-2 years of call center experience.</p></li><li><p>
High School Diploma, GED, and/or equivalent military experience.</p></li><li><p>
Proficiency with computer systems and accessing information to provide data to clients.</p></li></ul><p></p><p><b>
What Would Be Great to Have:</b></p><ul><li><p>
Previous work experience in payment processor collections, bank collections, credit card collections, B2B or any related field.</p></li></ul><p></p><p><b>
Sponsorship</b></p><p>
You must currently possess valid and unrestricted Canada. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.</p><p></p><p><b>
Benefits at Fiserv:</b></p><ul><li><p>
Fuel Your Life program to support physical, financial, social, and emotional well-being.</p></li><li><p>
Paid holidays and generous time away policies.</p></li><li><p>
No-cost mental health support through Employee Assistance Programs.</p></li><li><p>
Living Proof program to recognize your peers&rsquo; extra effort with points used for rewards.</p></li><li><p>
Eight Employee Resource Groups to foster a collaborative culture.</p></li><li><p>
Unparalleled professional growth with training, development, and internal mobility opportunities.</p></li><li><p>
Retirement planning and discounted shares with the Employee Stock Purchase Plan.</p></li></ul><p></p><p>
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.</p><p><br>
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.</p><p></p><p><i>
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.</i></p><p></p><p>
Thank you for considering employment with Fiserv. Please:</p><p></p><ul><li>
Apply using your legal name</li><li>
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).</li></ul><p></p><p><b>
Our commitment to Equal Opportunity:</b></p><p>
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.</p><p></p><p>
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv&rsquo;s Disability Accommodation Policy for additional information.</p><p></p><p><b>
Note to agencies:</b></p><p>
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.</p><p></p><p><b>
Warning about fake job posts:</b></p><p>
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.</p></div></div></div><p></p>

Sr. B2B Collection Representative

Rija Fashions

<p>The Product Development Officer is responsible for overseeing the development of woven garments from concept to development samples This includes working as a designers, sourcing materials, and collaborating with sampling teams to ensure quality and timely delivery of season wise product development . The role involves ensuring designs are manufacturable, managing costs, and maintaining alignment with brand standards.</p><p>Key Responsibilities:</p><ul><li>Find new trendy /fashion designs for woven garments and illustrating them comprehensively for style selection .</li><li>Be able to edit as a graphic designing and photo shop to make look books and collections seasons .</li><li>Source and select appropriate fabrics and materials for woven garments.</li><li>Prepare and review technical specifications and oversee sample development.</li><li>Conduct fit sessions and ensure garments meet quality standards.</li><li>Work with the costing team to ensure products are within budget.</li><li>Coordinate with production teams for a smooth handover of specifications.</li><li>Stay updated on market trends and ensure products align with brand needs.</li></ul><p>Qualifications:</p><ul><li>Bachelor&rsquo;s degree in Fashion Design, Textile Technology, or related field.</li><li>3 years of experience in woven garment product development.</li><li>Strong knowledge of garment construction, fabrics, and manufacturing processes.</li><li>Excellent project management and communication skills.</li><li>Ability to work in a fast-paced environment and meet deadlines.</li><li>photoshop + designing skill is must.</li></ul><p>Pay: From Rs80,000.00 per month</p><p>Experience:</p><ul><li>DP: 2 years (Preferred)</li></ul><p>Location:</p><ul><li>Karachi (Required)</li></ul><p>Work Location: In person</p>

Product Development Officer (Woven Garments)

Street Works

<div><h1 class="jobSectionHeader"><b>Job Description: ViiV Case Manager &amp; Finance Manager</b></h1>
<div><b>
Position Title:</b> ViiV Case Manager / Finance Manager</div>
<div><b>
Reports To:</b> Chief Operating Officer (COO) <i>(Primary)</i></div>
<div><b>
Supervisory Input:</b> ViiV Grant Manager <i>(Functional/Grant-Specific)</i></div>
<div><b>
Position Type:</b> Full-Time</div>
<h2 class="jobSectionHeader"><b>
Position Overview</b></h2>
<div>
The <b>ViiV Case Manager / Finance Manager</b> is a hybrid role responsible for supporting both the Medical Case Management team and overseeing the organization&rsquo;s complete internal financial operations.</div>
<div>
Reporting directly to the Chief Operating Officer with ongoing functional guidance from the ViiV Grant Manager, this position ensures seamless alignment between grant requirements, clinical support workflows, and overall fiscal integrity.</div>
<div>
On the case management side, this position provides essential operational and administrative support&mdash;optimizing workflow processes, managing client orders, and maintaining electronic records. On the finance side, this role serves as the organization&rsquo;s primary internal point of contact for all fiscal operations, managing grant tracking, Accounts Payable/Receivable, reporting, and collaborating directly with external CPAs.</div>
<h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2>
<h3 class="jobSectionHeader"><b>1. Medical Case Management &amp; Grant Support</b></h3>
<ul><li>
<div><b>Process Optimization:</b> Collaborating with the ViiV Grant Manager to develop, implement, and refine workflows and standard operating procedures for the Care Team.</div>
</li><li>
<div><b>Order Management:</b> Assist with generating, tracking, and physically picking up orders essential to client care and program delivery.</div>
</li><li>
<div><b>Records Management:</b> Oversee and assist with maintaining the electronic filing system for case management, ensuring strict adherence to grant guidelines, client privacy, confidentiality, and HIPAA standards.</div>
</li><li>
<div><b>Grant Alignment:</b> Execute administrative tasks under the supervision of the ViiV Grant Manager to ensure case management activities directly meet grant deliverables and compliance standards.</div>
</li><li>
<div><b>Team Assistance:</b> Provide administrative support to the Care Team to streamline day-to-day operations and improve client outcomes.</div>
</li></ul>
<h3 class="jobSectionHeader"><b>2. Financial Management &amp; Operations</b></h3>
<ul><li>
<div><b>Fiscal Oversight &amp; Processes:</b> Establish internal financial workflows, internal controls, and oversight mechanisms under COO leadership to ensure financial compliance and efficiency.</div>
</li><li>
<div><b>Grant Tracking &amp; Reporting:</b> Monitor grant budget allocations, track expenditures, prepare financial reports, and maintain alignment with ViiV grant stipulations in coordination with the ViiV Grant Manager.</div>
</li><li>
<div><b>Accounts Payable &amp; Receivable (A/P &amp; A/R):</b> Manage all incoming invoices, issue payments, print checks, ensure all organizational bills are paid on time, and handle all billing/collections.</div>
</li><li>
<div><b>External Partner Coordination:</b> Act as the primary internal liaison for the organization&rsquo;s external CPA, auditors, and financial partners.</div>
</li><li>
<div><b>Financial Records:</b> Maintain organized digital and physical financial filing systems for audits, tax filings, and institutional records.</div>
</li><li>
<div><b>Communication:</b> Serve as the central point of contact for internal staff, vendors, and partners regarding all fiscal inquiries.</div></li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Qualifications &amp; Requirements</b></h2>
<ul><li>
<div><b>Education:</b> Bachelor&rsquo;s degree in Finance, Accounting, Healthcare Administration, Business Administration, or a related field (or equivalent combination of education and experience).</div>
</li><li>
<div><b>Technical Skills:</b> Proficiency with accounting software (e.g., QuickBooks), electronic health records (EHR) / electronic filing systems, and Microsoft Office (Excel, Word).</div>
</li><li>
<div><b>Key Competencies:</b></div>
</li></ul>
<ul><li><div>Exceptional organizational skills with strong attention to detail.</div>
</li><li>
<div>Ability to navigate matrix management (reporting to both operational leadership and grant management).</div>
</li><li>
<div>High level of integrity, ethical judgment, and discretion with confidential clinical and financial data.</div>
</li><li>
<div>Strong written and verbal communication skills for vendor, staff, and funder interactions.</div></li></ul></div><p></p>

ViiV Case Manager/ Finance Manager

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