collections officer

Azad Properties

<div>
 We are seeking a proactive and diligent individual to join our real estate organisation as a Collections Officer. This key role is responsible for managing the company&rsquo;s receivables, ensuring timely collection of outstanding accounts, and maintaining positive relationships with tenants and clients. If you are detail-oriented, possess strong negotiation skills, and are committed to delivering excellent customer service, we encourage you to apply.
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 Key Responsibilities for Collections Officer in Real Estate
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   Monitor and manage the status of accounts receivable, ensuring accurate records of all client and tenant payments.
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   Communicate promptly and professionally with tenants, clients, and stakeholders regarding overdue accounts through phone, email, and written correspondence.
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   Initiate and follow up on collection processes in accordance with company policy and legal requirements.
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   Negotiate payment arrangements, resolve disputes, and recommend solutions to outstanding receivables issues.
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   Coordinate with internal teams, including Property Management, Finance, and Legal, to ensure effective resolution of account issues.
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   Prepare regular reports on collections activities, outstanding debts, and performance metrics for management review.
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   Maintain comprehensive, confidential, and up-to-date documentation of collections activities and client communications.
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   Advise on credit control and contribute to the development of improved debt collection processes.
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   Escalate high-risk accounts appropriately and support legal proceedings as required, ensuring compliance with all regulations.
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   Champion a culture of accountability, integrity, and client-focused service throughout the collections process.
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 <strong>
  Essential Qualifications And Experience For Collections Officer Roles
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   Bachelor&rsquo;s degree in Business Administration, Finance, Accounting, or a related field is preferred.
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   Minimum of 3 years&rsquo; experience in collections, credit control, or accounts management, preferably within property, real estate, or a related sector.
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   Strong knowledge of collections legislation and regulatory requirements in the UK.
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   Excellent verbal and written communication skills, with the ability to handle sensitive situations tactfully.
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   Proficiency in Microsoft Office Suite (especially Excel) and experience with financial management or property management software.
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   Strong analytical and problem-solving skills, with meticulous attention to detail and accuracy.
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   Fluency in English is required; additional language proficiency is advantageous.
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 Key Skills and Attributes for Effective Debt Collection
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   Exceptional organisational abilities to manage competing priorities and a diverse portfolio of accounts.
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   Excellent negotiation and conflict resolution skills, balancing assertiveness with professionalism and empathy.
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   Customer-focused approach, aiming to preserve long-term business relationships while meeting collection targets.
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   Capacity to work independently as well as collaboratively within a team and across departments.
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   Demonstrates discretion, confidentiality, and ethical handling of sensitive financial information.
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   Proactive approach to process improvement and a commitment to delivering high-quality results.
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  Desirable Competencies and Additional Attributes for Collections Professionals
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   Experience with collections in the real estate sector, including residential and commercial property portfolios.
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   Familiarity with court processes related to debt recovery is advantageous.
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   Previous involvement in developing or implementing credit policies and procedures.
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   Demonstrated ability to foster positive relationships with clients and resolve complex account queries.
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   Adaptable, resilient, and motivated to achieve collection targets in a dynamic environment.
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 If you are eager to contribute to the financial health of a growing real estate company and thrive in a dynamic, client-focused collections environment, we invite you to apply and become a valued member of our team.
</div>


Collections Officer

HJH Holding

<p>Role Overview</p><p>The <b>Collection Officer</b> will be responsible for monitoring customer repayments, following up on overdue accounts, and ensuring effective debt recovery while maintaining a positive customer relationship. The ideal candidate will have strong negotiation skills, an understanding of financial regulations, and experience in collections or credit control.</p><p>Requirements</p><p>&middot; <b>Experience</b>: 3-5 years in collections, debt recovery, credit control, or a related field in fintech, banking, or financial services.</p><p>&middot; <b>Start-Up Mindset</b>: Comfortable working in a <b>fast-paced, dynamic environment</b> typical of a <b>startup</b>, where roles may evolve, and innovation and adaptability are key.</p><p>&middot; <b>Skills</b>: Strong negotiation, persuasion, and problem-solving skills.</p><p>&middot; <b>Communication</b>: Excellent verbal and written communication skills in English (Arabic is a plus).</p><p>&middot; <b>Tech-Savvy</b>: Proficiency in CRM tools, Excel, and digital collection platforms.</p><p>&middot; <b>Industry Knowledge</b>: Familiarity with BNPL, consumer lending, or financial risk management.</p><p>&middot; <b>Education</b>: Bachelor&rsquo;s degree in Finance, Business, or a related field.</p><p>If you are interested, please share your updated CV at hr@paylaterapp.com or WhatsApp no: 60003723</p><p>Job Type: Full-time</p><p>Pay: Up to QAR6,000.00 per month</p>

COLLECTION OFFICER

SCS Capital Financial Group

<p>We are seeking an experienced <b>female</b> <b>Debt Collection Officer</b> with a strong background in dealing with banks and financial institutions. The ideal candidate will bring established professional relationships and proven expertise in recovery and restructuring processes.</p><p><b>Key Responsibilities:</b></p><ul><li>Follow up with delinquent clients to ensure recovery of outstanding amounts.</li><li>Manage collection of files with banks and companies in line with approved policies.</li><li>Negotiate repayment plans and settlements that align with company and client interests.</li><li>Build and maintain strong relationships with banks and financial institutions to support collection activities.</li><li>Prepare timely reports on collections and ongoing cases.</li><li>Coordinate with the legal department on cases requiring legal action.</li></ul><p><b>Qualifications:</b></p><ul><li>Demonstrated experience in banking collections or debt recovery firms.</li><li>Established professional network with banks and companies.</li><li>Strong negotiation and persuasion skills.</li><li>Ability to handle multiple cases and work under pressure.</li><li>Proficiency in <b>Arabic and English</b> (spoken and written).</li></ul><p><b>What We Offer</b></p><ul><li>Competitive basic salary + performance-based commission.</li><li>Employment visa.</li><li>Medical insurance.</li><li>Professional work environment with career growth opportunities.</li></ul><p>To Apply, send your CV to <b>careers@scscapitals.com</b></p><p>Job Type: Full-time</p><p>Location:</p><ul><li>Dubai (Preferred)</li></ul>

Debt Collection Officer (Female Candidates Only)

Tanmyah

<p><b>1. Job Purpose</b><br/>Under direct supervision, the Collection Officer performs accounts receivables functions and manages the processes and activities therein.<br/><b>2. Key Responsibilities</b><br/>* Preparation of customer invoices upon validating the financial dimensions, adherence to contracts/LPO, accounting treatments, calculations, and supporting documents.<br/>* Ensuring the tax codes and VAT treatment are done as per applicable laws and regulations.<br/>* Preparing and handling customer receipts and deposits, handling post-dated cheques, and handling other relevant guarantees and collaterals given by customers.<br/>* Follow up with the operations department to gather proper support against the invoices.<br/>* Coordinating with the relevant stakeholders to improve the timelines of the invoicing cycle.<br/>* Reconciling and maintaining customer accounts regularly.<br/>* Addressing discrepancies with customer balances/accounts to the relevant stakeholders.<br/>* Preparation and verification of credit notes to the customers as requested by the concerned department/business unit.<br/>* Ensuring the timely dispatch of invoices and getting acknowledgments accordingly.<br/>* Maintaining the billing control sheet and making various analyses and MIS reports.<br/>* Sending periodic statements of accounts to customers.<br/>* Responding to queries from customers and addressing issues to the relevant stakeholders.<br/>* Regular communication with customers for collections follow-up via phone calls, emails, and other communication channels.<br/>* Assisting with periodic reports and monthly closings.<br/>* Protecting the organization's value by keeping information confidential.<br/>* Performing any other related duties as assigned.<br/><b>3. Qualifications &amp; Skills</b><br/>* Education: Bachelor's degree in accounting/commerce.<br/>* Work Experience: At least 3 to 5 years of experience in an accounting role with extensive financial control, internal control, Collections, and operations management of vendors/alliances.<br/>* Skills:<br/>* Thorough knowledge of applicable accounts receivable/general ledger systems and procedures, financial chart of accounts, and corporate procedures.<br/>* Ability to work independently and with a team in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness.<br/>* Attention to detail and confidentiality.<br/>* Clear, concise communication with team members and vendors is essential for collaboration and problem-solving.<br/>* Quick thinking and resourcefulness to address unexpected challenges such as maintenance issues or scheduling conflicts.<br/><b>4. Job Complexity/Judgment</b><br/>* Ability to timely complete assigned work.<br/>* Ability to carry out work in accordance with the SLA agreement with the clients.<br/><b>5. Key Relationships (Internal &amp; External)</b><br/>* Internal: Line Managers, employees of the division.<br/>* External: Stakeholders.</p><p>Job Type: Full-time</p>

Collection Officer

bankfab

<p></p><div><ul><div>Full-time</div><div></div><div>
Sub Division: Credit and Collections - Personal Banking</div><div>
Division: Group Credit</div></ul><div><div><div><div><h2 class="jobSectionHeader"><b>
Company Description</b></h2></div><div><div>
Join the UAE&rsquo;s largest bank and one of the world&rsquo;s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
JOB PURPOSE:
</b></p><p>The incumbent is responsible for handling collections legal cases, chq. Execution cases, Civil cases, cases against bank, liaising with collection teams for in-court settlements/ releasing cases, handling accountancy cases, assigned cases against the bank, attending different expert meetings, following up with law firms on case stages to minimize losses and maximize collections and cash recovery.</p><p><b>
KEY ACCOUNTABILITIES:</b></p><ul><li>
Coordinating with law firm to for new cases assigned (Chq. Execution, REPO, Civil/Cases against bank), follow up across different stages, and update the system and trackers.</li><li>
Assist in being back up for any other team member who is not in office or during leaves as assigned (criminal/civil/legal notice/Repo/Chq Execution&hellip;etc.).</li><li>
Working closely and monitoring our vendors (law firms) for the assigned cases to each service provider, especially AUH cases.</li><li>
Liaising with law firms to get the cases filed as per agreed TAT, and sharing any additional required documents.</li><li>
Attending expert meetings and whenever required and reviewing commentaries and memos.</li><li>
Ensuring updating the system and legal flags of all allocated cases.</li><li>
handling assigned cases against the bank and extending support whenever required.</li><li>
Ensuring original files retrieval and returns as per process and policy.</li><li>
Handling referred requests and escalations related to collections, received through various channels and taking the same to a resolution.</li><li>
Working closely with Collection and Recovery different teams for legal support or advisory whenever applicable.</li><li>
 Attending Training and adhere to policies // Enforces company policies and values without creating negative reactions // Timely completion of Mandatory training</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Qualifications</b></h2></div><div><p><b>
Minimum Qualification</b></p><ul><li>
Bachelor&rsquo;s degree.</li></ul><p><b>
Minimum Experience</b></p><ul><li>
Minimum 5 years of relevant experience in the banking sector</li></ul></div></div></div></div></div><p></p>

Officer- Collection Operations

HSE Contractors Inc

<p><b>Collection Specialists: (#Immediate_Start) </b></p><p>2 Positions &ndash; #Collection_Specialists &ndash; #New_Cairo (Fifth Settlement</p><p><b>What We Offer:</b></p><p>Collection Specialists: #Net_Salary 23,000 &ndash; 25,000 EGP</p><p>#Social &amp; #Medical Insurance coverage</p><p>Career stability with Immediate Hiring &ndash; Start Right Away!</p><p><b>Requirements:</b></p><p>Collection Specialists</p><p><b>Must own a car </b></p><p>Previous experience in collections / field operations</p><p>Strong communication &amp; negotiation skills</p><p>Apply Now!</p><p>Send your CV to Rec.uni2@uni-serve.me or WhatsApp 01022281724</p><p>Subject line: [Role] &ndash; [Preferred Location]</p><p>#Hiring #CollectionJobs #ManagerJobs #FinanceCareers #EgyptJobs #CairoJobs #AlexandriaJobs #ImmediateHiring</p><p>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;</p><p>&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: E&pound;&#1633;&#1637;&#1644;&#1632;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;</p>

Collection Specialist

Qatar National Bank

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Retail Banking
</div></li><li><div><b>Department</b>
</div><div>Retail Banking
</div></li><li><div><b>Country</b>
</div><div>Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>27-Sep-2027
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Purpose Summary</b></h5>
</div><div><p>The incumbent will be primarily responsible for taking prompt action on overdue retail facilities by initiating verbal/ written contact with errant borrowers with a view to progressively reducing overdue balances.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Essential Duties &amp; Responsibilities by Dimensions</b></h5>
</div><div><p><b>A. Shareholder &amp; Financial:</b></p><ul><li>To comply with approved retail collections strategy to achieve/ exceed assigned targets.</li><li>Ensure the shortest turnaround for collecting overdue amounts in order to have a progressive reduction in the overdue amounts for the buckets allocated.</li><li>Proactive steps to collect the overdue amounts for the lower-end buckets (representing one or two installments overdue), on timely basis in conjunction with the Branch Managers to prevent the amounts from moving to the higher-end buckets.</li><li>Ensure the delinquency ratio to never exceed 25% of the lending portfolio for all Retail Banking products</li><li>Ensure recovery of 10% from the total provisioned portfolio</li><li>Implements KPI&rsquo;s and best practices for Senior Associate, Domestic Collections</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul><p></p><p><b>
B. Customer (Internal &amp; External):</b></p><ul><li>Make prompt contact with errant customers at an early stage to prevent accumulation of overdue balances by using the suitable scripts based on customer&rsquo;s risk rating and ensure customer is being handled fully and reduce the chances of referring them to your superior</li><li>Attend to customer enquiries relating to loan defaults and keeping complaints to the minimum.</li><li>Advise the line manager about potential problematic cases/ slow paying accounts with supportive documents of all activities done</li><li>Advise the line manager Collection about the following cases along with customers documents and supportive documents of all activities done:</li><li>Escaped</li><li>Terminated
</li><li>Deceased</li><li>Uncommitted to pay</li><li>Repossess and sell collaterals</li><li>Fraud cases</li><li>Support in liaising with the personnel from the external debt collection agencies, if requested.</li><li>To achieve 1,000 successful contacts per month with errant customers.</li><li>To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p></p><p><b>
C. Internal (Processes, Products, Regulatory):</b></p><ul><li>Generate a report for delinquent customers showing details of their accounts and prior to contacting the customer, to fix internal issues, if any caused the delinquency.</li><li>Ensure policies/ procedures and related processes pertaining to the retail collections function are in place which includes guidelines for initiating contact with the errant customers (verbal/ written reminders)</li><li>Ensure the performance and work progress is complying within the given collection strategies and procedure.</li><li>Provide a daily activity report to the line manager showing number of contacts, hapless cases, successful contacts, successful recoveries</li><li>Attend meetings and assess their performance/ resolve their concerns and issues</li><li>Suggest process improvement and implementation</li></ul><p></p><p><b>
D. Learning &amp; Knowledge:</b></p><ul><li>Possess good working knowledge of the retail collection systems installed for handling retail collections.</li><li>Knowledge of the regulatory pronouncements pertaining to collections as well as the internally applicable policies/ procedures.</li><li>Possess a good knowledge of the entire collection process.
</li><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul><p></p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education and Experience Requirements</b></h5>
</div><div><ul><li>College Diploma</li><li>OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</li><li>At least 2 years of relevant experience, preferably within a highly rated international bank</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Passport</li></ul>
<ul><li>QID</li></ul>
<ul><li>Education Certificate
</li></ul><ul><li>Birth Certificate</li></ul></div></div></div></div></div><div></div>

Senior Associate Domestic Collections (Qatarization)

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