collections officer

Economic Group

We are looking for a Collections officer to assist with the collection of Mothly Rent and outstanding debts. The collections officer will contact Custommerce and clients and inform them of their debts, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made.To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.Collections Officer Requirements:<ul><li>Bachelor&rsquo;s degree in accounting, business management, or a similar field.</li><li>Previous experience working as a Collections Officer.</li><li>Excellent negotiating skills.</li><li>Good written and verbal communication skills.</li><li>Knowledge of payment plans and accounting procedures.</li><li>Patience and resilience.</li></ul>Job Type: Full-timeExperience:<ul><li>Collections Officer: 4 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Required)</li></ul>

Collections Officer - Arabic Speaker

Jawhar Al Rabea Trading Company

The CompanyJawhar Al Rabea is one of the leading marketing and distribution companies in the Kingdom of Saudi Arabia, catering to the retail, food service, and wholesale industries. We take pride in being a major supplier to the food and feed market.An expansion program have created an exciting opportunity to join a dynamic team dedicated to furthering growth plans for the group.About the RoleThis is a full-time, on-site role for a Collections Officer based in Riyadh, Saudi Arabia. This Collection Officer will be responsible for managing the company&rsquo;s receivables, ensuring timely collection of outstanding accounts, and maintaining positive relationships with clients, conducting on-site visits to ensure timely and effective debt recovery. If you are detail-oriented, possess strong negotiation skills, and are committed to delivering excellent customer service, we encourage you to apply.Requirements<ul><li>A bachelors degree in Business Law, Administration, Finance, or related field is necessary.</li><li>Fluency in English and Arabic</li><li>Proven experience in collections, debt recovery, or customer service</li><li>Strong negotiation, communication, and interpersonal skills.</li><li>Strong knowledge of collections legislation and regulatory requirements in the KSA</li><li>Ability to manage difficult conversations professionally and effectively.</li><li>Willingness to travel outside of Riyadh for site visits when needed.</li><li>Familiarity with collections systems or CRM tools is an advantage.</li><li>Familiarity with court processes related to debt recovery.</li><li>Valid driver&rsquo;s license</li></ul>Key Responsibilities<ul><li>Contact clients with overdue accounts via phone, email, and other communication channels.</li><li>Monitor and manage the status of accounts receivable, ensuring accurate records of all client payments</li><li>Negotiate payment terms and set up structured payment plans in line with company policies.</li><li>Escalate high-risk accounts appropriately and support legal proceedings as required, ensuring compliance with all regulations.</li><li>Maintain accurate records of interactions, commitments, and follow-ups in the collection system.</li><li>Conduct site visits to delinquent clients when remote communication fails or as required by policy.</li><li>Submit visit reports and recommendations for further actions.</li><li>Ensure compliance with company policies, regulatory standards, and ethical practices in all collection activities.</li><li>Provide regular updates to management on progress, challenges, and key recovery metrics.</li><li>Maintain a culture of accountability, integrity, and client-focused service throughout the collections process.</li></ul>Key Skills and Attributes for Effective Debt Collection<ul><li>Excellent negotiation and conflict resolution skills, balancing assertiveness with professionalism and empathy.</li><li>Customer-focused approach, aiming to preserve long-term business relationships while meeting collection targets.</li><li>Capacity to work independently as well as collaboratively within a team and across departments.</li><li>Demonstrate discretion, confidentiality, and ethical handling of sensitive financial information.</li><li>Proactive approach to process improvement and a commitment to delivering high-quality results.</li><li>Familiarity with court processes related to debt recovery is advantageous</li></ul>Job Type: Full-timePay: ﷼4,000.00 - ﷼8,000.00 per month

Collections Office

Keys Recruiters

<div>
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist in the
 
 daily follow-up of due and overdue invoices
 
 with customers via email and phone
 </li>
 <li>
 Maintain and update
 
 accounts receivable aging reports
 
 </li>
 <li>
 Support the
 
 Collections Officer
 
 in monitoring customer payment behavior
 </li>
 <li>
 Coordinate with
 
 Sales, Finance, and Legal
 
 teams regarding payment issues and disputes
 </li>
 <li>
 Prepare
 
 customer statements, reminders, and follow-up schedules
 
 </li>
 <li>
 Record collection activities, promises to pay, and customer communications in the system
 </li>
 <li>
 Assist in the
 
 reconciliation of customer accounts
 
 and invoice clarifications
 </li>
 <li>
 Flag
 
 high-risk or long-outstanding accounts
 
 for escalation
 </li>
 <li>
 Support month-end activities related to AR and collections reporting
 </li>
 <li>
 Ensure all collection activities comply with company policies and procedures
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Accounting, Finance, Business Administration
 
 , or related field
 </li>
 <li>
 
 1&ndash;3 years of experience
 
 in collections, accounts receivable, or finance support roles
 </li>
 <li>
 Basic understanding of
 
 invoicing, aging reports, and payment terms
 
 </li>
 <li>
 Good communication skills (English required; Arabic is a plus)
 </li>
 <li>
 Strong
 
 follow-up and coordination skills
 
 </li>
 <li>
 Attention to detail and accuracy
 </li>
 <li>
 Ability to work under pressure and meet deadlines
 </li>
 <li>
 Proficiency in
 
 Excel
 
 and ERP systems (SAP, Oracle, Odoo, or similar)
 </li>
 </ul>
</div>

Collection Assistant

AlGhafoor Group

Department: RecoveryLocation: Block 16 Gulshan-e-Iqbal, KarachiJob Type: Full-timeWork Location: In personSalary Range: PKR 30,000 &ndash; 35,000 (Based on experience)Job PurposeThe Recovery Officer is responsible for ensuring timely collection of outstanding payments from clients. The role involves follow-ups, coordination with internal teams, maintaining recovery records, and supporting smooth cash flow operations. The ideal candidate should be a fast learner, sharp, confident, and possess a positive attitude.Key Responsibilities<ul><li>Follow up with clients for pending payments via calls, WhatsApp, and emails</li><li>Maintain accurate recovery records, ledgers, and daily follow-up reports</li><li>Coordinate with sales, accounts, and administration teams regarding recoveries</li><li>Handle client queries related to outstanding payments professionally</li><li>Ensure recovery targets are achieved within defined timelines</li><li>Update management on recovery status and escalations</li><li>Maintain confidentiality of client and company financial data</li><li>Support the accounts team in reconciliation when required</li></ul>Requirements<ul><li>Female candidates only</li><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>0&ndash;2 years of experience in recovery, collections, or a related role (experience is a plus but not mandatory)</li><li>Preference will be given to candidates residing in or near Gulshan-e-Iqbal</li><li>Fast learner with sharp understanding and positive attitude</li><li>Strong communication, follow-up, and negotiation skills</li><li>Basic knowledge of MS Office (Excel, Word)</li></ul>Preferred Skills<ul><li>Prior experience in recovery, collections, or real estate sector</li><li>Strong interpersonal and persuasion skills</li><li>Organized, disciplined, and result-oriented mindset</li></ul>How to Apply:Send your resume via WhatsApp at 0316-8224059Subject line: Recovery OfficerJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Recovery Officer (Female)

CLOUD DATA PVT LTD

Position: Collection OfficerCompany Name: Cloud Data Private LimitedLocation: Rawalpindi, PakistanSalary Range: 50000 to 70000 /-plus incentive.Age: 23 to35Required: Excellent English communication skills.Key Responsibilities:<ul><li>Identify customers with outstanding debts</li><li>Contact and track debtors, encouraging timely repayment</li><li>Handle customer questions, complaints, and inquiries</li><li>Create and implement debt collection courses of action</li><li>Negotiate specific payment plan arrangements with debtors</li><li>Investigate discrepancies to resolve outstanding customer accounts</li></ul>Qualifications:<ul><li>Bachelor's degree</li><li>Proven experience in collections and recovery management, with a minimum of 1-2 years of relevant experience.</li><li>Outstanding interpersonal skills</li><li>Strong organizational skills</li><li>Clear, persuasive verbal and written communication</li><li>Excellent negotiation skills</li><li>Problem-solving mindset</li><li>Professional phone etiquette</li><li>Experience working in a deadline-driven environment</li><li>Account management experience</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Collection Officer

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 We are seeking a detail-oriented and customer-focused Collections Specialist to join our Finance team. In this role, you will serve as the primary point of contact for all collections-related inquiries and play a critical part in managing accounts receivable. You will leverage your knowledge of billing and subscription processes to assist customers with account issues, clarify invoice details, and ensure the timely collection of outstanding payments.
 
 
 This role requires strong analytical skills, excellent communication abilities, and a customer-centric mindset. Your efforts will directly impact our cash flow, customer satisfaction, and operational efficiency.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for customers regarding account balance (CM/DM/Payment/Invoice.
 </li>
 <li>
 Proactively and reactively address billing concerns, including subscription fees and one-time charges.
 </li>
 <li>
 Manage high call volumes, handling both inbound and outbound calls (100+ calls/day).
 </li>
 <li>
 Utilize Salesforce and Zuora to investigate and resolve payment issues.
 </li>
 <li>
 Analyse and reconcile customer accounts, including reviewing historical invoices, payments, chargebacks, refunds, credits, and write-offs.
 </li>
 <li>
 Support the monthly close process by ensuring accurate period cutoffs.
 </li>
 <li>
 Collaborate cross-functionally with Sales, Customer Success, and Fulfilment teams to resolve account issues and enhance customer satisfaction.
 </li>
 <li>
 Manage assigned accounts receivable portfolios with a focus on customer retention and timely collections.
 </li>
 <li>
 Follow and continuously improve Standard Operating Procedures (SOPs) for collections processes.
 </li>
 <li>
 Respond to and resolve customer support cases related to collections in a timely manner.
 </li>
 <li>
 Generate accurate reports and forecasts on collection performance.
 </li>
 <li>
 Maintain compliance protocols and data integrity across ERP and billing systems.
 </li>
 <li>
 Participate in ad hoc financial and operational projects as needed.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in a collections or customer-facing role.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 High level of attention to detail, organization, and vigilance.
 </li>
 <li>
 Ability to manage time effectively and work under pressure in a fast-paced environment.
 </li>
 <li>
 Proficiency with spreadsheets (Excel/Google Sheets) and strong computation abilities.
 </li>
 <li>
 Ability to adapt to shifting priorities and work independently or as part of a team.
 </li>
 <li>
 Willingness to work flexible hours, including overtime and rotating shifts as needed.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience in SaaS collections and Quote-to-Cash processes.
 </li>
 <li>
 Familiarity with Zuora, Salesforce and Collections software.
 </li>
 <li>
 Bachelor's degree in Accounting, Finance, or a related field.
 </li>
 <li>
 An analytical mindset with the ability to identify patterns and suggest improvements.
 </li>
 <li>
 Empathy and professionalism when engaging with customers.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Collections Specialist

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